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  • study partners ltd
    Exam Centra Manager at Study Partners Ltd
    Exam Centra Manager at Study Partners Ltd
    11 days ago
    £13–£13.5 hourly
    Full-time
    London

    Core Responsibilities Logistics and Operations: Manage timetabling, room bookings, resources, and staffing for examination sessions. Facility Management: Ensure the test centre meets client and organisational standards for facilities and operations. Staff Management: Oversee the performance, training, and staffing levels of centre staff and invigilators. Candidate Support: Provide excellent customer service to candidates, assisting them with queries and directing them during tests. Procedure and Compliance: Ensure that all examination procedures and safeguarding policies are strictly followed. Administration and Reporting: Handle exam entries, maintain centre documentation, and report on centre performance to senior management. Problem-Solving: Deal with examination irregularities, resolve candidate queries, and handle any issues that arise during testing. Promotion and Marketing: Promote the activities and mission of the test centre to attract more candidates Key Skills and Experience Administrative Skills: Experience in administrative systems and knowledge of Microsoft Office packages are essential. Organizational Skills: Strong organisational, planning, and time management skills are crucial for handling complex logistics. Communication: Excellent verbal and written communication skills are needed to interact with candidates, staff, and management. Customer Service: A sound knowledge of customer service principles and practices is required to provide a positive experience for candidates. Problem-Solving: The ability to identify and resolve issues efficiently and effectively. Attention to Detail: Accuracy is vital for managing exam entries and ensuring compliance with procedures. Flexibility: A flexible approach to work is often necessary, as some roles may involve weekend work. Problem-Solving: Analytically identifying and resolving technical challenges. Communication: Effectively conveying technical information to both technical and non-technical audiences. Project Management: Planning, organising, and managing IT projects to achieve goals. Creativity: Generating innovative solutions to technical problems. Adaptability: Staying current with rapidly evolving technology and learning new tools

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  • Open House London Limited
    Maintenance Engineer
    Maintenance Engineer
    29 days ago
    £30000–£40000 yearly
    Full-time
    London

    Join Our Team as a Multi-Skilled Maintenance Engineer! We’re looking for a hands-on, resourceful, and experienced Multi-Skilled Maintenance Engineer to join our growing team and help maintain the high standards across our dynamic venues. As the first point of contact for all maintenance issues, you’ll play a crucial role in ensuring the smooth and safe running of our premises. With six vibrant venues across London, you’ll be part of an exciting hospitality group committed to quality and excellence. About the Role You’ll be responsible for maintaining and repairing facilities across the group, using your expertise across multiple core trades, including plumbing, electrical, carpentry, mechanical, and refrigeration. This is a hands-on role, ideal for someone who thrives in a fast-paced environment and enjoys problem-solving on the go. What You’ll Do: • Carry out maintenance tasks across multiple venues, including carpentry, plumbing, minor electrical work, painting, tiling, and more., • Diagnose and respond to issues quickly and effectively, providing short-term fixes and long-term solutions., • Act as the key liaison between venue staff, head office, and external contractors., • Communicate and escalate urgent maintenance issues to the Group Facilities Manager., • Implement and support Planned Preventive Maintenance (PPM) systems., • Proactively identify recurring issues and work to prevent them., • Supervise and coordinate with external contractors when needed., • Conduct routine building inspections to ensure consistently high standards., • Use Todoist, our maintenance app, to manage and track all tasks and issues., • Plan and prioritise jobs to minimise downtime and unnecessary travel. We’re Looking for Someone Who: • Has a proven core trade discipline (e.g. plumbing, carpentry, electrical, etc.), • Is highly organised, practical, and proactive in tackling maintenance issues, • Communicates clearly and professionally with both teams and management, • Can work independently but also collaborates well with others, • Has strong problem-solving skills and a hands-on attitude, • Takes pride in maintaining high standards in all venues What You’ll Get: • Group dining discounts across all our venues., • Team incentives and trips to celebrate success., • Staff meals & refreshments on shift., • Staff referral programme—bring your friends on board!, • Early access to earned wages via Wagestream., • After one year: An additional holiday day for each year of service (up to 5 years).

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