Client Account Manager
19 days ago
Basingstoke
Client Account Manager, Basingstoke, Permanent, 2 Days Hybrid Working, £45K PA You will be joining a highly successful and innovative organisation that provides cutting-edge products and services and is currently experiencing a period of sustained growth. The business is known for its professional, friendly, and collaborative culture, where teams work together toward shared goals and long-term success.As a Client Account Manager, you will play a pivotal role in maintaining and developing long-term customer relationships, ensuring clients receive the best-in-class experience. No two days will be the same, and you will work closely with key internal stakeholders to support strategic initiatives and deliver exceptional service.Your Role - Client Account ManagerIn this role, you will be responsible for:Client Relationship Management • Developing and nurturing long-term client relationships, • Acting as the main point of contact for key accounts, • Understanding client needs and aligning solutions to meet their objectives, • Ensuring a seamless, positive customer journey from end to endStrategic Planning & Delivery, • Translating business strategy into clear, prioritised, and achievable plans, • Making informed trade-off decisions when time, budget or capacity constraints arise, • Challenging activity that is misaligned with agreed strategy or unlikely to deliver meaningful value, • Supporting long-term account growth through proactive planning and communicationEvent & Sponsorship Coordination, • Planning and managing major events, sponsorships, and client engagements, • Ensuring all activities are delivered to a high standard and in line with strategic objectivesPerformance & Analytics, • Demonstrating a strong analytical mindset focused on performance, pipeline influence and ROI, • Reviewing data to provide insight, recommendations, and actions to improve outcomes, • Monitoring account activity and identifying opportunities for growth or optimisationAbout YouOur client is seeking an experienced Client Account Manager who can demonstrate:, • Strong written and verbal communication skills, • Confidence presenting insight and recommendations clearly to senior stakeholders, • Professional credibility and sound judgment, aligned to a corporate client environment, • The ability to build trust, influence decisions and foster long-term client partnerships, • Strong organisational skills, with the ability to manage multiple priorities simultaneously, • A proactive, solutions-focused approach with the ability to work both independently and collaboratively What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4782035