Trabajos customer advisor en LoughboroughCrear alertas

Preferably you’ll have experience of delivering first-class customer service, and achieving KPIs in a target-driven sales environment. Achieve KPIs and sales targets set by RCRM and central support. Ensure all customer sales and bookings are managed correctly, assisting customers in their choices;

We’re looking for a digitally minded, customer-obsessed Customer Service agent to support the end-to-end customer experience for our consumer brands. You’ll be responsible for pre & post-purchase customer service – across all customer communication channels, mainly via email enquiries & calls. You’ll manage all types of customer queries including complaints, inter-departmental relationships, made-to-measure (M2M) support and help shape a service experience that reflects the quality and creativity of the brands. This role will focus on our UK brand consumer websites, with scope to expand into international markets as we scale across US and beyond. It’s a hands-on role that combines day-to-day service management with continuous improvement and cross-functional collaboration. Your focus is customer care, loyalty, and insight – owning every direct customer interaction to drive sales and delight customers post-checkout. Responsibilities. Deliver an Exceptional Customer Journey • Demonstrate and execute a seamless, customer-centric journey, meticulously tailored to individual needs, to exceed expectations, cultivate loyalty, and position us as the preferred choice for our customers. Provide Multi-Channel Customer Support • Respond promptly to all customer interactions via webchat, email and phone providing professional support to both internal and external stakeholders., • Manage all inquiries with precision, ensuring accurate information processing., • Own and manage all UK customer queries across all channels., • Handle queries and complaints with empathy and efficiency, always safeguarding brand reputation., • Collaborate with fulfilment and operations to swiftly resolve delivery issues, returns, and product concerns., • Guide customers effectively through all websites, including Tradehub, consumer sites, and M2M sites., • Own & Optimise M2M and Tailored Services Be the internal lead for our Made-to-Measure. Manage day-to-day communication with third-party M2M partners, ensuring service level agreements (SLA’s) are met and issues escalated where needed. Manage Orders and Customer Relationships • Process orders efficiently while maintaining accurate system information., • Build and nurture strong customer relationships., • Provide comprehensive after-sales support, including fault resolution and claims management. Drive Upselling and Demonstrate Product Expertise • Engage with customers to thoroughly understand their needs., • Leverage in-depth product knowledge to suggest relevant add-ons or alternatives, enhancing the customer's purchase experience and maximizing sales opportunities. Customer Retention & Brand Advocacy Spot opportunities to turn poor experiences into brand loyalty through proactive service. Measures of Success. • High customer satisfaction (CSAT) helping to drive repeat purchase and brand advocacy, • Driving digital self service usage that reduces inbound volumes., • Efficient handling of all customer queries with minimal escalations., • Accuracy of all orders and sample entries to an agreed standard. Qualifications. • HubSpot CRM Certifications (desirable), • Microsoft Office proficiency (Excel, Outlook, Word), • Additional digital customer service platform training (e.g. Zendesk, LiveChat) – bonus Skills & Experience. • Strong communication skills with a calm, clear, empathetic and professional approach., • Previous experience using HubSpot., • Proficient in Microsoft Office and digital tools, • Proven ability to improve customer satisfaction, loyalty and experience, • Adaptable, solutions-focused and comfortable in a fast-moving digital environment, • A passion for fabric, interiors and design, with an eye for detail and a customer-first mindset, • Experience within interiors, lifestyle or premium direct to consumer (D2C) sectors is a strong advantage Behaviours. Confident, empathetic and digitally fluent, with a calm and professional approach to complaints and refunds, strong written and verbal communication skills, and a proactive mindset geared toward improving customer experience and building loyalty.

A new opportunity as a Customer Service Complaints Advisor has become available with our client's business. Monitor complaint trends and provide feedback to management for continuous improvement of products/services and customer satisfaction.

As an Inbound Sales Advisor, you will be speaking to customers who have previously visited their Website, and with effective listening, fact finding and matching you'll be converting these calls into sales all whilst delivering a best-in-class customer experience.

Senior Sales Advisor Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Loughborough £27,000 - £28,000 + Commission (£37,300 OTE) Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your perfect next step. The showroom is a destination for customers seeking quality, expertise, and design inspiration-and our cli... JBLK1_UKTJ

Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver)

Job Description Senior Sales Advisor Loughborough £27,000 - £28,000 + Commission (£37,300 OTE) Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your

Job Description Senior Sales Advisor Loughborough £27,000 - £28,000 + Commission (£37,300 OTE) Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your

The calls will come from customers already reviewing products on the companies Website and providing them with the best customer service journey. Building relationships with customers to ensure converting a one-time customer into a customer for life. As an advisor you can expect to take between 40-5

As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers needs, closing the sale, building the customers basket (including services) and walking them through the full sales journey. Building relationships with customers to ensure

Key Skills: Customer Service, Customer Service Advisor. Previous customer service experience (office or contact centre). We're looking for a Customer Service Advisor to join a busy, friendly team based in Loughborough.

Your focus is customer care, loyalty, and insight – owning every direct customer interaction to drive sales and delight customers post-checkout. We’re looking for a digitally minded, customer-obsessed Customer Service agent to support the end-to-end customer experience for our consumer brands. Y

We're looking for an experienced Customer Service professional to join a growing business that prides itself on delivering an outstanding customer experience. As part of the Customer Care team, you'll be the first point of contact for customers, providing efficient, empathetic, and solutions-focused

Key Responsibilities: ·Handle incoming telephone enquiries and resolve customer requests efficiently ·Accurately update and maintain electronic customer records ·Manage complaints, compliments, and suggestions in line with council procedures ·Ensure compliance with re

We are seeking an organised and proactive individual with excellent communication skills, who enjoys problem-solving and working with both customers and colleagues to deliver an exceptional customer experience. Handling incoming calls and assisting customers in branch. Completing service agreements

Job Title- German Speaking Customer Service Advisor Location- Leicester Salary- £24,000-£27,000 Monday to Friday, with shifts scheduled between 9:00am - 7:00pm (to include 9:00am - 5:00pm, 10:00am - 6:00pm, and 11:00am - 7:00pm) Job Overview We are seeking a dedicated and enthusiasti

Benefits and Package for a Customer Service Advisor: * 25 days' holiday rising to 28 with length of service * Up to 20% combined pension contribution * Opportunity to buy or sell holiday * Pay increases yearly, rewarding your first three years of service * Performance-related bonus of

Customer Sales Advisor - Immediate Starts Available! No Industry Experience Required. Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities. Being the front line of their dynamic sales and customer service network.

Customer Care Call AdvisorNewcastle, NE12 8BUSalary: Starting £24,000 basic increasing to £26,000 with role progression. Shift Pattern: Monday to Friday between 9am until 5:30pmHolidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' serviceWe are currently hiri

FRENCH SELECTION (FS)Customer Service AdvisorLocation: WelshpoolSalary: up to £24,000 per annumRef: 4284AFTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4284AFThe company: A well-established and trusted UK brand who operat

With a passion for customer solutions and a naturally curious nature, the Customer Solutions Advisor will work closely with their team to provide support and an unwavering commitment to our clients. We are excited to introduce the opportunity to the market and to grow with our Customer Solutions Adv

CUSTOMER OPERATIONS ADVISORCarbon60 is looking to recruit a Customer Operations Advisor to work for a leading Specialised Industrial Service Provider based in Malton. ROLE: Customer Operations AdvisorPAY RATE: £13.

Keep residents/clients informed and updated at all times ensuring the customer experience/service is met throughout the call and ensure job numbers are provided and summary of the job raised is provided at the end of the call. Help the Customer Solutions Supervisor with Ad-hoc requests/tasks.

We are recruiting for a permanent Customer Service Advisor to speak both German and English. Hybrid for Ringwood, Hampshire office*Main Purpose of role: Responding to English and German emails, answering English and German calls,Dealing with customer quires on our system and translating replies fro

Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver).

Our client, a respected and well-established insurance provider, is seeking a motivated Customer Service Advisor to join their growing team in Abingdon. This is a fantastic opportunity for someone with previous customer service experience to build a rewarding career in the insurance sector, with ful

Is becoming a Driving Instructor the right career choice for you? Do you have good customer service skills? Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver).

Your focus is customer care, loyalty, and insight – owning every direct customer interaction to drive sales and delight customers post-checkout. We’re looking for a digitally minded, customer-obsessed Customer Service agent to support the end-to-end customer experience for our consumer brands. Y

Customer service and people management skills.

We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. A typical day in the life of a Membership Advisor:. Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members

Customer service and people management skills.

Barchester's rapidly expanding accounts team have an opportunity for a Sales Ledger Administrator to join our established Sales Ledger team.This varied position will involve supporting the Sales Ledger Manager to ensure timely and accurate sales invoicing, resolving queries from more than 240 nursin

ABOUT USSince 2015, NHS England has contracted Vaccination UK, a dynamic and rapidly growing company, to provide school-aged immunisations, including influenza vaccinations, to students in many counties and boroughs across England, including the Black Country, Hertfordshire, Hereford and Worcester,

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Excellent customer service, communication skills, and a "not

Handle queries from managers and employees• Promptly answer the questions of staff and other stakeholders• Prepare and file forms and other documents• Measure and report on project performance• Act as the point of contact for all participants��

Camp Administrator - Nationwide.Hours of work: 08:30-17:30, Monday-Friday.Total hours will not exceed 42.February Half Term Contracts to be issued on 2023 wage level.Area Manager and Central Office.Barracudas is committed to safeguarding and promoting the welfare of children and young people and exp

Customer service and people management skills.

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

ABOUT USSince 2015, NHS England has contracted Vaccination UK, a dynamic and rapidly growing company, to provide school-aged immunisations, including influenza vaccinations, to students in many counties and boroughs across England, including the Black Country, Hertfordshire, Hereford and Worcester,

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Customer service and people management skills.

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

Customer service and people management skills.

HR Course Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first HR administration role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options available, with payment

ABOUT USSince 2015, NHS England has contracted Vaccination UK, a dynamic and rapidly growing company, to provide school-aged immunisations, including influenza vaccinations, to students in many counties and boroughs across England, including the Black Country, Hertfordshire, Hereford and Worcester,

Well-performing region with welcoming customer base and room to grow. Very well-established organisation with a great heritage, reputation, quality products and customer service.

We are looking for someone with strong customer service skills in sales, marketing and delivery with strong accounts and administration ability.

Uppingham School is seeking a highly organised and experienced administrator to play a key supporting role within our busy Admissions Department.Each year, Uppingham welcomes around 230 new pupils, both from the UK and overseas, as boarders and day pupils.At the heart of this successful recruitment