Customer care jobs in Hornchurch - Page 2Create job alerts

LGV Class 1 Drivers – Opportunity with Yusen Logistics & Interaction Recruitment Location: Erith (DA18 4AF) £24.47 per hour | Overtime up to £45.73/hr | PAYE | Full-Time & Part-Time Available - Nights Interaction Recruitment are proud to partner with Yusen Logistics, a globally respected name in supply chain solutions, to recruit LGV Class 1 Drivers based in Erith. About Yusen Logistics At Yusen Logistics, we use insight to find better ways to bring our customers closer to the markets and communities they serve. Delivered with quality and care, we are connecting people, businesses and communities to a better future every day. The Role As an LGV Class 1 Driver, you will be responsible for delivering Trade supplies to depots across the UK. You will be driving a curtain-sided vehicle and making multiple drops in a shift (3 – 6). You will be offloaded on-site by an FLT, there is no handball required as part of this role. What We’re Looking For ✅ A valid LGV Class 1 (Category C+E) licence with at least 12 months’ recent driving experience ✅ A valid CPC and Digital Tachograph card ✅ Experience driving curtain-sided vehicles ✅ A clean licence or no more than 6 penalty points ✅ Experience in multi-drop deliveries ✅ Excellent customer service experience Working Hours Monday to Friday Start times between 17:30 – 20:00 Pay Rates £24.47 p/h (PAYE) OT1 - Time and a Half - £35.10 – Applied for shifts over 9 hours and Saturday’s. OT2 - Double Time - £45.73 – Applied for shifts on Sunday’s and Bank Holiday’s. Next Steps All candidates will be required to: Complete a registration and compliance process Pass a theory and practical driving assessment Apply now to take the wheel of your driving career with one of the UK’s leading logistics partnerships

Here at Vibe Recruit we are currently assisting our clients expanding business and are now offering an exciting opportunity to join the team, as Service Advisor at the Romford branch. This is a full-time temporary role, working Monday - Friday 8:00am - 6:00pm, with rotational Saturdays. Role Responsibilities: Ensuring that we are always providing the highest level of after sales customer care and satisfaction, giving the customer the best possible experience. Talks and listens to customers to build rapport and understand their service/repair requirements. Uses a good understanding of the customer's needs to guide them towards the product/service that will best meet their needs. Provides accurate estimates for servicing and repairs, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly. Introduces the customer to the appropriate technician to discuss details of the work that is required, where this will add value for both the customer and the dealership. Schedules work to meet customer requirements, considering workshop/body shop utilisation targets, job complexity and parts availability. Encourages the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions. Works with colleagues and other teams across the centre to provide a seamless service to customers (e.g., by informally observing and responding to the needs of customers who are not being attended to by other members of staff) Ensures opportunities for sales by other teams are followed up by the most appropriate specialist. Ensures that each service or repair is followed up with a personal call to check the customer is happy with the service provide.What you'll bring to the role: A proven high level of customer service skills, and enjoyment in working with the people. Previous experience of working in customer service, preferably in an automotive setting but not essential Strong communication skills and the ability to explain complex matters in understandable terms. Able to take initiative and ownership of issues with a proactive can-do attitude. Able to multi-task and switch between tasks whilst remaining organised. A team player who offers help and support to others. Willingness to learn and keep up to date with product and technical information. Thrives in a high-pressured environment.Pay rate £14.95 per hour If this role is of interest then please click apply ..... or cal Gemma on (phone number removed) for more details Vibe Recruit is acting as an Employment Business in relation to this vacancy

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Joining Great Bear as a HSQE Advisor you will be the first point of contact for Health & Safety advice. The HSQE Advisor will be responsible to drive the Health & Safety culture on sites and promote and encourage a safe, open and honest working environment including raising awareness of Health & Safety, Quality and Environment standards required. The role will be inclusive of managing compliance, facilities for the site and property management for our tenants. This role will cover two sites - Voltaic and Goresbrook based in Dagenham. Working hours: Monday to Friday, 8.00-16.00 (40 hour week) Key Duties of an HSQE Advisor: Preparing and completing Health and Safety audits, ensuring documentation is fully updated. Conducting customer auditing, BRC and internal auditing. Playing an active role in monthly Health and Safety meetings. Devising safety briefs including safety conversations across the site. Assessing COSHH (Control of Systems Hazardous to Health) and assessing risk associated. Maintaining role of Fire Marshall and Racking Inspector and training employees of evacuation procedures. Managing controlled documents and controlling permits to work for contractors on site. Responsible for the Health and Safety for the site in conjunction with the General Manager. Implementing and maintaining third party quality agreements to ensure continuous and integrity of the supply of critical equipment and components. Property Management - Maintaining contact with tenants on site with regards to H&S queries and compliance. Facilities management - Point of contact for contractors etc for both sites. Qualifications Strong knowledge in Health & Safety legislation, good working practices as well as regulatory inspections/servicing compliance with the Health & Safety at Work Act. Ability to demonstrate sound experience of ensuring a secure and safe site. Proven experience of a fast-moving distribution environment with experience of applying root cause and trend analysis. Experience of Health & Safety audits, project management and applying of Quality Risk Management. Ability to expedite non-conformities/compliance as a result of audit inspections. Able to provide the methodology to encourage continuous improvements in order to implement best practices. PC literate with a sound working knowledge of MS Office, with strong attention to detail. Effective communication skills with the ability to persuade and influence employees and customers. Good time management skills with the ability and desire to solve problems. RoSPA qualification and HACCP experience is advantageous IOSH and NEBOSH qualification is essential Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 33 days inclusive of the bank holidays. Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. To join us as a Customer Care Manager, you should have experience of complaints handling along

The role involves managing a customer portfolio, overseeing supply chain processes, and ensuring customer satisfaction. With a focus on collaboration within teams and with customers, candidates should have 3-5 years of B2B customer service experience and strong problem-solving skills. Harrison Scott

Enterprise Flex-E-Rent is looking for motivated Customer Assistance Representatives in East London to deliver exceptional customer service. This role offers structured career development, leadership opportunities, and generous leave. Responsibilities include managing vehicle bookings, building stron

This role focuses on providing exceptional customer support by resolving inquiries and ensuring a 5-star experience throughout the customer journey. A pioneering electric vehicle service provider in Greater London is seeking customer service professionals. Candidates should have over two years of ex

Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in Business Banking, specifically focusing on Customer Due Diligence to supply and

Barchester Healthcare Homes Limited is looking for a Customer Care Manager who will provide empathetic support and manage customer complaints across the UK.

Ideal candidates should have a passion for customer care and a willingness to learn. In this role, you will interact directly with customers, assisting them with eye-wear solutions. The position offers various benefits including discounts, bonuses, and career development opportunities.

This vital role involves managing customer relations, ensuring satisfaction during service processes, and upselling additional services. Ideal candidates should have prior customer service experience and excellent communication skills. Join us for outstanding career progression in one of the UK’s

A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Advisor to provide essential support to their busy Customer Care team. About the RoleThe Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, us

GerrardWhite is seeking an Insurance Customer Care Agent in Rainham, Essex.

Vehicle and customer care must always be maintained.

A leading fast-food restaurant in the United Kingdom is seeking a Customer Care Assistant to ensure a welcoming atmosphere and assist customers in a busy environment. Key responsibilities include maintaining cleanliness and establishing positive communication with customers. The ideal candidate will

As a Senior Front-End Developer, you’ll take ownership of building and evolving complex, high‑traffic customer‑facing web applications using modern technologies. You’ll play a key role in shaping how people buy travel insurance online, leading the continuous improvement of a platform used by

Build and promote strong, long lasting customer relationships by understanding their needs and delivering a premium customer experience. Actively seek customer feedback, analyse trends, identify customer friction points and make recommendations for potential process improvements / platform enhanceme

Barratt Redrow is looking for a Customer Care Manager in the United Kingdom to oversee the Customer Care office and ensure the highest levels of customer satisfaction. This position requires a proven track record in customer care, excellent time management, and interpersonal skills.

Sales and Customer service experience is essential in a face to face or business to customer capacity. Be part of the award‑winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Manage sales enquiries to maximise sales and occupancy of the care home.

Wessex Garages in the United Kingdom is seeking a dedicated Service Advisor to deliver exceptional service and support to customers. Candidates should have a strong background in customer service, excellent communication skills, and the ability to navigate digital tools confidently.

In this role, you will provide first line assistance to local authority customers via inbound calls and emails. A customer service background is desired, but no experience is necessary as full training will be provided.

This role involves resolving customer requests for installation and maintenance of products, ensuring customer satisfaction, and managing spare parts inventory.

Responsibilities include loading/unloading vehicles, completing delivery paperwork, and maintaining customer relationships. The role involves managing delivery routes and ensuring compliance with transport legislation while providing excellent customer service.

Define and deploy regional best practice for customer strategy, go‑to‑market execution and joint business planning. Develop and embed repeatable customer playbooks across range, pricing, promotion, visibility, activation and digital integration. Proven experience managing and growing large, comp

Reporting to: Customer Care Supervisor. As a Customer Care Advisor, you are the voice of ME+EM. Job Title: Customer Care Advisor.

A leading retailer of motoring and cycling products in the UK is seeking enthusiastic individuals for customer service roles. You will assist customers with fitting car parts and cycle repairs. Ideal candidates should possess a proactive approach to customer service and a willingness to learn.

In this role, you will handle customer enquiries and complaints, provide administrative support, and maintain high customer care standards. Effective Energy Group is seeking a Customer Care Coordinator in the United Kingdom. If you're passionate about delivering outstanding customer service, apply n

Wrisk is seeking an experienced Customer Support representative in Rainham, Essex, to handle customer enquiries regarding quotations, new business, renewals, and existing policies. Wrisk aims to deliver exceptional customer service and improve customer satisfaction through effective relationship man

You will manage maintenance services, ensure compliance with health and safety regulations, and enhance the customer experience.

Mary Rush Care Ltd is looking for a Supervisor to oversee operations, manage team members, and ensure exceptional customer service standards. The ideal candidate must be flexible, possess supervisory experience, and demonstrate a commitment to exemplary customer service.

The successful candidate will support customers with their claims from start to finish, acting as the initial point of contact. Important skills include previous claims or customer service experience and excellent communication abilities.

The role involves diagnosing faults, providing technical support, and ensuring outstanding customer service.

In this pivotal role, you will engage with customers, manage their service journey, and ensure exceptional aftersales care. Ideal candidates will possess strong customer service skills, effective communication abilities, and a proactive attitude.

Star house builder has a temporary requirement for a Customer Care Administrator to join their Customer Care team to help deliver customer excellence to new build homeowners managing their defect period. Working closely with the Customer Care team, you will provide support and deliver a professional

A customer-focused organization in Greater London is seeking a Customer Services Advisor to provide exceptional support to customers via telephone and email. In this hybrid role, you'll be the frontline contact for customer inquiries, ensuring each interaction is positive and efficient. This positio

A customer service company in England is seeking a Customer Service Specialist to support customers after delivery. The ideal candidate will have experience in customer service, strong communication skills, and a solution-oriented mindset.

Customer Care and Support Functions. Be a trusted partner to Customer Care and Support Functions. Work closely with our Customer Care and Support Function senior leaders to define, deliver, and embed the people strategy within these areas of Perk.

Meryton Place is a luxurious care home in Keynsham, Bristol, part of the award‑winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. We are recruiting for a Customer Liaison Coordinator to join our team, supporting the customer experience and ensurin

A leading automotive company in Greater London is seeking a Customer Service Advisor to join their team. This position involves meeting deadlines and handling sensitive information while providing excellent customer service.

Customer Care Executive: An established international organisation operating across multiple markets, known for a strong customer‑first culture, consistent service standards and ongoing investment in people, processes and long‑term growth. Shows commitment to delivering excellent customer servic

Boots is seeking an Assistant Manager to support the Store Leader in delivering exceptional care and operational standards in York and North Yorkshire. You’ll lead a dedicated team, focusing on business growth and ensuring customer satisfaction.

Responsibilities include updating customers on vehicle status, ensuring accurate information handling, booking vehicles, and upselling.

The role involves managing the end-to-end order process, ensuring high-quality customer service, and building relationships with customers. Responsibilities include processing orders, handling customer enquiries, and supporting sales growth through effective communication and logistics coordination.

A leading healthcare institution in Greater London seeks a Customer Services Team Leader. The role requires strong leadership skills to manage staff and enhance customer satisfaction. This role offers an opportunity to make a significant impact in patient care through exceptional service management.

Michael Page is looking for a Service Controller in the United Kingdom to coordinate engineers and resources, ensuring efficient service delivery and customer satisfaction. Offering a competitive salary of £30,000 per annum and comprehensive benefits, this permanent position allows for personal gro

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. It's your responsibility to establish and maintain positive communication with customers at all times and to kee