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Customer experience manager jobs in Mitcham - Page 2Create job alerts

  • Logistics Coordinator
    Logistics Coordinator
    2 months ago
    £26000–£28000 yearly
    Full-time
    London

    Logistics and Customer Support Coordinator (driving role, own vehicle) London, UK | Full-time About Fast Charger: Fast Charger is London’s fastest-growing portable phone charging network — you’ll find our charging stations in cafés, gyms, offices, and venues across the city. We help people stay powered up wherever they go. We’re now hiring a Logistics and Customer Support Coordinator to manage deliveries, installations, collections, and maintenance of our charging stations — while also supporting our customers through the Fast Charger Global app. What You’ll Do • Deliver, install, and collect charging stations across London., • Keep accurate records of all deliveries, collections, and maintenance., • Ensure stations are safe, working, and ready for use., • Carry out minor repairs or troubleshooting (full training provided)., • Respond to customer queries through the app — help with payments, access, or station issues., • Escalate technical problems to the right team and follow up to make sure they’re resolved. What We’re Looking For • Valid UK driving licence and own vehicle (essential), • Experience in logistics, field operations, or customer service, • Organized, reliable, and proactive, • Comfortable with basic tech and hands-on tasks, • Friendly communicator with a can-do attitude What You’ll Get • Competitive salary + Parking & Fuel expenses, • Hands-on technical and operations training, • Opportunity to grow with a fast-scaling London tech company, • Supportive and dynamic team environment Job Type: Full-time Location: London, UK (office + field work)

    Immediate start!
    No experience
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  • Team Member
    Team Member
    2 months ago
    £11.44 hourly
    Full-time
    London

    Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial: Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: • Basic kitchen experience., • Reasonable command of the English language. Desirable: • Food and safety level 2 certification., • Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: • Team player with flexibility for various tasks., • Professional attitude aligned with company values., • Can-do attitude and courteous approach to customers and team., • Passion for cooking and customer service., • Excellent communication skills and strong customer service ethic., • Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

    Immediate start!
    Easy apply
  • Logistics Coordinator
    Logistics Coordinator
    2 months ago
    £26000–£28000 yearly
    Full-time
    London

    Logistics and Customer Support Coordinator (driving role, own vehicle) London, UK | Full-time About Fast Charger: Fast Charger is London’s fastest-growing portable phone charging network — you’ll find our charging stations in cafés, gyms, offices, and venues across the city. We help people stay powered up wherever they go. We’re now hiring a Logistics and Customer Support Coordinator to manage deliveries, installations, collections, and maintenance of our charging stations — while also supporting our customers through the Fast Charger Global app. What You’ll Do • Deliver, install, and collect charging stations across London., • Keep accurate records of all deliveries, collections, and maintenance., • Ensure stations are safe, working, and ready for use., • Carry out minor repairs or troubleshooting (full training provided)., • Respond to customer queries through the app — help with payments, access, or station issues., • Escalate technical problems to the right team and follow up to make sure they’re resolved. What We’re Looking For • Valid UK driving licence and own vehicle (essential), • Experience in logistics, field operations, or customer service, • Organized, reliable, and proactive, • Comfortable with basic tech and hands-on tasks, • Friendly communicator with a can-do attitude What You’ll Get • Competitive salary + Parking & Fuel expenses, • Hands-on technical and operations training, • Opportunity to grow with a fast-scaling London tech company, • Supportive and dynamic team environment Job Type: Full-time Location: London, UK (office + field work)

    Easy apply
  • Head Chef/Head Pizza Chef
    Head Chef/Head Pizza Chef
    2 months ago
    £14–£16 hourly
    Full-time
    Chelsea, Kensington and Chelsea

    We are seeking a skilled and passionate Wood Fired Neapolitan Head Pizza Chef/Head Chef to join our team. As a Wood Fired Neapolitan Head Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. PIZZERIA DUTIES: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source highquality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of handtossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. KITCHE DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. Make kitchen/pizzeria rota and keep the cost in the budget ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchenProven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations.Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. CINQUECENTO EMPLOYEE BENEFITS: Cinquecento 25% family dining discount Free meals for each full shift worked Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!

    Easy apply
  • Invigilator
    Invigilator
    2 months ago
    £13.7–£15 hourly
    Part-time
    Croydon

    Job Description: Job description : Test Administrator/Invigilator Location: Winway College of Business and Technology ,AMP House, 5th Floor, Dingwall Road, Croydon – CR0 2LX Contract Type: Zero Hours Hours: Varied Salary: 13.70 -15.00 pounds per hour (GBP). We are looking to expand their test centre teams of invigilators and test administrators and seek professional, knowledgeable and driven individuals to join the WINWAY family. You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. Key accountabilities will include the following · Conducting visual security and identity checks on candidates · Providing efficient test delivery to the candidates · Walkthrough testing rooms every 5 to 10 minutes once and/or continuous invigilation in the exam room as needed · Setting up the exam with all the needed exam materials and making it ready for the next round of exams. · Providing the highest levels of customer service at all times · Ensuring that candidate needs are met with understanding and respect · Performing test centre opening and closing procedures · Ensuring equipment and workstations are properly set up and cleaned ahead of each exam session · Dealing with candidates signing in as required, ensuring the test process is clearly explained to candidates, and providing test results to candidates as needed · Writing/Reporting incidents to the supervisor and on exam invigilator portals · Reaching out to the respective exam help desks to solve issues and to find solutions for the incidents/issues. · Receiving, guiding, directing and sending off the exam candidates to make them feel less stressed and feel comfortable during their time in the test centre. · Giving deep attention to detail and being vigilant to make the exam/testing process smoother. · Recording attendance and attending candidates at the registration by verifying their respective, relevant and appropriate IDs. · Experience of a customer facing role, ideally from a testing environment Strong communication and customer service skills · An ability to work under pressure and sometimes deal with difficult situations · Lots of initiative · Strong attention to detail · First class administrative and communication skills.

    Easy apply
  • Hotel Receptionist
    Hotel Receptionist
    2 months ago
    £12.5–£13 hourly
    Full-time
    London

    We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

    Immediate start!
    Easy apply
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