Customer insight jobs in NewmarketCrear alertas

At Mr Fothergills Seed’s we are in the business of bringing gardens to life. Known for our exceptional range of seeds, garden products and horticultural expertise with well-known brands such as Mr Fothergill’s, Johnsons, DT Brown and Darlac our products can be found in garden centres, big retailers and direct to consumers through our websites and catalogues. We have a legacy of quality, a loyal customer base and are committed to inspiring and empowering gardeners of all levels. We are a passionate team with a strong can-do attitude. We show respect to one another and are keen to innovate on our respective areas of expertise. We value agility, understand the journey our business is on and strive to add our unique mark onto that journey. We work hard but don’t forget to have fun. Our company purpose is “Helping Everyone Grow” and we extend that purpose to everything we do. As a Horticulture Plant Buyer, you will join our Procurement Department, who are responsible for purchasing a wide range of horticultural goods and business support services. You’ll play a key role in managing suppliers, shaping seasonal plant ranges, and reporting on performance, while working closely with our Technical, Marketing, Quality and Customer Service teams Core Responsibilities: Procurement & Supplier Management • Purchasing seasonal live plants for e-commerce, including potatoes, flower bulbs, onions/shallots/garlic, flower plants, vegetable plants, and fruit plants., • Monitoring purchase costs and negotiating with suppliers to ensure value for money while maintaining high product quality., • Managing supplier relationships through regular communication and site visits, • Agreeing delivery schedules with suppliers to ensure goods arrive in time for despatch deadlines., • Organising freight and staying informed on changing import regulations., • Reviewing sales performance across categories and planning new season ranges to drive sales, • Sourcing new products and conducting commercial evaluations, including purchase, transport and despatch costs, packaging requirements, and pricing., • Collating product information for the website, catalogue and marketing copy, including features, benefits and images, • Briefing Customer Service and Marketing teams on new products and providing support with product-related enquiries., • Supporting the wider Purchasing team and working closely with Marketing, Quality and Customer Service across all categories. We are looking for someone who has procurement experience ideally within perishable or seasonal products ideally with horticultural production knowledge. You will demonstrate strong commercial instincts and also have: • Excellent attention to detail and a methodical, structured approach, • An demonstrable understanding of supply chain processes and experience in forecasting demand and managing stock for seasonal peaks, • Familiarity with range management is desirable, • Strong IT and data management skills, • Good organisational skills and the ability to reprioritise based on changing demands, • Confident interpersonal and communication skills, • The ability to work to tight timescales under pressure The world of gardening should be accessible to all and it’s important that our teams reflect the diversity of our customers, ensuring that our products meet everyone’s needs. Therefore, we very much welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation, or age. We’re ‘rooting’ for you!

Clinical Product Manager (Healthcare / Medical Devices) We're working exclusively with a global leading healthcare organisation, with offices globally and headquartered in the UK, seeking to recruit a Clinical Product Manager to act as the strategic owner of a specialist product portfolio. This role serves as the subject matter expert for a defined clinical area, driving product strategy, innovation and lifecycle decisions through deep clinical, market and commercial insight. You will be responsible for talking to existing customers, delivery product strategy, working with R&D / Marketing / Key Opinion Leaders and OEM's in order to drive product innovation and lobby for guideline changes and lead international trends. To be successful in this role, you will need to be autonomous, have experience working within a commercial clinical field and be a people person. There will be a fair amount of international travel involved, seeing both customers and representing the business at exhibitions, shows and forums. This is a growth role, with a company that boasts an extensive benefits package and highly competitive salary. You will be working out of the HQ near Cambridge up to 3 days a week when not seeing customers or travelling. Key Responsibilities Develop and maintain deep clinical, market and product expertise within a defined specialty area Monitor emerging clinical practices, research, technologies and healthcare trends Conduct ongoing market and competitor analysis (including unmet needs, pricing, regulatory and technical trends) Act as the internal clinical reference point for product, technical and functional queries Translate clinical insights into product roadmaps, innovation initiatives and strategic planning Identify opportunities for portfolio expansion and new product development Collaborate with regional and global teams to gather and interpret market intelligence Build and maintain relationships with clinicians, key opinion leaders (KOLs) and research partners Contribute to clinical evaluations, site visits and product feedback programmes Represent the organisation at conferences, events and professional meetings Engage directly with healthcare professionals through hospital visits and customer interactions Deliver internal and external presentations, training sessions, webinars and educational content Support the development of clinical, technical and marketing materialsSkills & Experience Strong understanding of clinical workflows, infection prevention practice and device applications Ability to interpret and communicate technical and scientific information clearly Proven ability to translate clinical insight into product and commercial strategy Confident in analysing market data and shaping evidence-based recommendations Excellent verbal and written communication skills Strong stakeholder engagement and relationship-building ability Comfortable influencing cross-functional teams without direct authorityQualifications Degree in life sciences, healthcare, bioengineering, or a related discipline Minimum 5+ years' experience in a clinical or regulated healthcare environment Experience within infection prevention, medical devices or closely related fields Commercial exposure within roles such as product management, marketing, sales support, or clinical-facing functions Proven experience working directly with clinical stakeholders and customers Professional development or certifications in product management or healthcare disciplines (desirable)This is a significantly important role, within a high-growth organisation that boasts a focus on staff happiness and retention, as well as industry leading and a highly commended product portfolio - if you are a driven, medical or clinical product manager, or have worked in a commercial role within these fields, apply today! Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. Manage customer service platform, provide Level 1 support, and monitor customer service tickets and data. A brand-new position has become

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. This position is ideal for someone with strong analytical skil

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. Build relat

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. We are recruiting a Senior Commercial and Customer Insight Manager for a high‑gr

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. A leading low-cost airline is seeking a Customer Insight Analyst in Luton. This full-time role focuses on delivering customer analytics to inform business decisions.

This role involves leveraging customer insights to drive business performance, requiring strong analytical skills and a commercial mindset. A major online fashion retailer in Greater London is seeking a strategic Lead Insight Analyst. The ideal candidate will excel in data analysis and communication

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

Senior Insight Analyst (Customer & Marketing). Proven experience in Customer/Marketing Analytics – understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and transl

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. Owning customer analytics projects such as se

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. Articulate insights, make recommendations, and help develop strategy, providing interpretation and decision support rather than modelling. Build and maintain strong client relationships, acting as a

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by delivering robust analysis and compelling data‑driven storytelling. Proven experience in Customer/Marketing Analytics - understanding ho

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. Manage KAD-owned customer insight programmes including surveys, panels, and social listening tools. If you’re passionate about

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. Customer I

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.