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About Us We are a leading UK-based engineering and service solutions firm headquartered in Portland, Dorset. We operate in the UK & internationally, providing a broad range of deployable infrastructure, construction, facilities, and support services to government, defence, and commercial clients. The company is privately held and is part of the Intrepid Global Solutions group of companies, emphasising partnership-driven project delivery and operational excellence. About the Role To lead, develop and expand G3 Systems’ Deployable Infrastructure business portfolio across UK maritime and defence sectors, including but not limited to the Royal Navy, NavyPODS, AtlanticNET, and wider modular infrastructure programmes. The postholder is accountable for identifying, qualifying and progressing opportunities that align with G3’s strategic capabilities, and for driving structured Business Development (BD) activity from market scanning through to handover for detailed capture and proposal development. The role serves as a visible ambassador for G3 Systems, strengthening client relationships, enhancing market presence, and ensuring that the new business pipeline is accurate, actionable and aligned to business growth objectives. Key Responsibilities Strategic Market Development • Build and maintain deep understanding of the maritime defence market, including customer priorities, funding cycles, capability gaps and competitor activity., • Identify and evaluate market segments, prospective clients and contracting routes that align with G3’s technical and operational capabilities., • Shape early client engagement to position G3 favourably ahead of formal procurement phases. Client Engagement & Representation • Represent G3 Systems to existing and prospective customers, presenting company capability, innovation initiatives and value propositions., • Deliver high-quality presentations, briefings and technical/operational overviews tailored to the audience., • Undertake structured networking, attendance at industry events, and targeted relationship-building with decision-makers, influencers and partners. Opportunity Identification & Qualification • Identify, assess and prioritise profitable new business opportunities, including early- stage intelligence gathering, procurement scheduling insight, competitor mapping and alignment to internal capability., • Maintain accurate and timely updates to the G3 Systems New Business Pipeline, ensuring clear status visibility and forecast confidence. Capture Preparation & Handover • Lead, coordinate and de-risk upstream BD activity required to take opportunities from concept into formal capture, ensuring the business is well positioned before committing resources., • Develop outline bid strategies, win themes, solution approaches and partnership models ahead of handover., • As required, lead capture activity and support proposal development Partnership & Supply Chain Development • Identify, assess and cultivate relationships with potential teaming partners, specialist suppliers and subcontractors aligned to specific opportunities or strategic capability gaps., • Support the creation of teaming agreements, NDAs and collaborative delivery models. Marketing, Brand & External Positioning • Support the development of marketing collateral, capability brochures, case studies and thought-leadership content., • Identify PR, events and marketing channels that enhance G3 Systems' reputation and visibility within the defence and infrastructure sectors., • Contribute to ongoing improvements in brand messaging, website content, and customer-facing communications. Governance, Processes & Cross-Functional Working • Ensure all BD activities are aligned with internal governance requirements, including Gate Reviews for new opportunities., • Work collaboratively with EP&P, Operations, Finance, ICT, Security and other business support teams to ensure opportunities are accurately costed, risk-assessed and viable., • Comply with all Company Business Operating Procedures and contribute to the development or refinement of processes that support sustainable growth. Records Management & Information Governance • Maintain accurate, compliant and audit-ready records relating to BD and marketing activities in line with G3 Systems’ Records Retention Business Process., • Ensure appropriate information security handling, including classification and storage requirements for official-sensitive material Qualifications Required Essential • Minimum 5 years’ experience in a business development, capture, client engagement or strategic programme role within defence, engineering, maritime or complex infrastructure sectors., • Degree-level education., • Demonstrable project or programme management experience, with the ability to move seamlessly between strategic and delivery-focused activities., • Desirable, • Postgraduate qualification (MBA, Marketing, Defence Studies or similar)., • Formal capture management or bid-management training (APMP, Shipley, etc.) Skills & Experience Essential • Strong leadership and stakeholder-management capability, with confidence operating at and liasing with senior levels., • Proven ability to develop, manage and forecast new business pipelines with accuracy and discipline., • Financial literacy, including budgeting, business case awareness and commercial sensitivity., • High-quality presentation, communication and influencing skills., • Experience in project/programme planning and structured BD methodologies., • Proactive, self-starting and organised, with strong time-management, prioritisation and multitasking capability., • Ability to handle sensitive information appropriately and operate within a regulated defence and security environment. Desirable • Bid writing or proposal development experience., • Marketing, branding or PR experience (traditional or digital)., • Experience undertaking risk assessments or contributing to opportunity risk registers., • Engineering background or understanding of modular/deployable infrastructure systems, • Development of the G3 Systems Business Development function and to improve our ability to identify, target and capture further work in the Royal Navy / Maritime sector Benefits • Competitive salary starting from £60,000 per annum, • 25 days annual leave, • 37.5 hours working week, • Performance Related Bonus programme, • Private Medical Insurance Cover (BUPA), • Life Cover (3.5x salary), • Pension Plan, • Plus various salary sacrifice schemes (eBike, electric car purchase) and other life wellbeing platforms

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. Deliver actionable insights to marketing, CRM, and product tea

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. Manage customer service platform, provide Level 1 support, and monitor customer service tickets and data. A brand-new position has become

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

A leading low-cost airline is seeking a Customer Insight Analyst in Luton. You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. This full-time role focuses on delivering customer analytics to inform business decisions.

This role involves leveraging customer insights to drive business performance, requiring strong analytical skills and a commercial mindset. The ideal candidate will excel in data analysis and communication, translating insights into actionable recommendations for senior stakeholders. A major online

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. Senior Customer Analyst – Loyalty, Retentio

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. Manage KAD-owned customer insight programmes including surveys, panels, and social listening tools. If you’re passionate about

You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. Customer I

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

Senior Insight Analyst (Customer & Marketing). Proven experience in Customer/Marketing Analytics – understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and transl

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. Build relat

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. We are recruiting a Senior Commercial and Customer Insight Manager for a high‑gr

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. Articulate insights, make recommendations, and help develop strategy, providing interpretation and decision support rather than modelling. Build and maintain strong client relationships, acting as a

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

As a Senior Insight Analyst within the Customer and Marketing team, your role is to help stakeholders understand how to most effectively drive business growth by delivering robust analysis and compelling data‑driven storytelling. Proven experience in Customer/Marketing Analytics - understanding ho

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

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Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

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Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai

We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Our vision: to be the most customer-centric data centre provider. This may also include working with or presenting to DCS cust

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Trainee Business Analyst Programme Job Guarantee Included.Complete online training designed to take you from zero experience to your first Business Analyst role.Study part-time, build fundamental skills, and get dedicated job placement support until you're hired.Flexible financing options avai