Customer insight jobs in WitneyCrear alertas

* * SALARY: From £68,216 to £85,000 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE Permanent, Full time 35 hours CLOSING DATE: 25/02/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Delivery Planning Lead to support enterprise wide change through b uilding confidence in product and project delivery, helping our business to understand and trust various delivery frameworks and new ways of working. In this influencing role you'll use your leadership skills to o vercome cultural and behavioural resistance, supporting teams and leaders to adopt an agile mindset and embrace new practices through coaching and continuous improvement. What you’ll bring: You’ll be experienced in applying Lean Portfolio Management principles, Product and Project delivery and applying agile principles at scale. This includes road mapping, prioritisation and budgeting to support effective programme delivery and quarterly planning rounds. You’ll have a passion for continuous improvement and agile change delivery and, you have been leading and working across multiple teams in large projects and transformations. Essential experience & skills: • You'll have relevant agile certifications, such as Release Train Engineer, Scrum Master, or Agile Programme/Delivery Management., • Demonstrable hands‑on servant leadership experience, enabling teams and influencing without reliance on command ‑ and ‑ control approaches., • A deep knowledge of lean‑agile frameworks and practical experience coaching teams and leaders in their application., • You embody agile values and principles, modelling behaviours that promote collaboration, transparency and continuous improvement., • Builds strong relationships across diverse stakeholder groups, demonstrating integrity, trust and effective collaboration., • Practises servant leadership, enabling teams and influencing without reliance on command ‑ and ‑ control approaches., • Strong negotiation and influencing skills, able to shape decisions and gain buy ‑ in across the organisation., • Excellent communication skills, with the ability to present complex information clearly and accessibly to all audiences., • Strategic thinker with strong execution capability, able to translate strategy into practical, delivery ‑ focused solutions., • Solid understanding of agile funding models and value ‑ based delivery, including how work flows across cross ‑ functional teams rather than traditional project structures. What you’ll be doing: • You'll promote a coaching culture across the enterprise, developing delivery teams in lean ‑ agile practices, coaching leaders, Product Owners and Scrum Teams to drive and enable sustained cultural and behavioural change., • Manage the quarterly planning cycle, aligning Business and IT/Customer & Product Transformation (C&PT), and execution of programme ‑ level ceremonies that support predictable delivery of outcomes; including Scrum of Scrums., • Supporting our Ways of Working function to evolve and embed enterprise ‑ wide ways of working that improve consistency, flow and delivery performance., • You'll model and promote agile servant leadership, fostering collaboration across change programmes and applying systems thinking and lean ‑ agile values in programme ‑ level planning, estimation and decision ‑ making., • Lead programme execution and reporting, progress tracking, driving continuous improvement, ensuring visibility of delivery status., • Identify and escalate critical delivery bottlenecks, providing insight to support effective resource planning and prioritisation., • Partner with senior stakeholders, ensuring new software and business initiatives align with Enterprise Strategy and are integrated effectively into delivery plans., • You'll manage programme ‑ level risks, issues, dependencies and impediments for timely resolution and transparency across teams and stakeholders., • Optimise flow of value through programme and release planning, supporting teams to achieve agreed outcomes. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role. DELETE AS REQUIRED

About The RoleTeam Insights LabWorking Pattern - Hybrid 2days per week in any of the Vitality offices.

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