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Senior Health Claims Coding Strategy Lead £85,000 + performance bonus | Hybrid (2 days on-site) Location: Tunbridge Wells or Bournemouth A leading UK health insurer is seeking a senior leader to own and evolve the strategy behind health claims coding and clinical data. This is not a hands-on coding role. It is a strategic, enterprise-level position for someone who understands healthcare coding deeply enough to shape direction, influence senior stakeholders, and lead change at scale. The opportunity The organisation’s current claims coding framework is operationally effective, but there is a significant opportunity to modernise it to unlock deeper insight, improve data quality, and better support clinical, commercial, and customer outcomes. In this role, you will: • Lead the end-to-end strategy for health claims coding, • Assess and recommend coding frameworks (e.g. ICD-9/10/11, SNOMED), • Improve data quality across the full claims lifecycle (diagnosis, procedures, drugs), • Design and deliver a multi-year transformation roadmap, • Build and present business cases to senior leadership and ExCo, • Deliver incremental improvements and quick wins alongside longer-term change, • Work closely across claims, medical, analytics, provider management, and proposition teams, • Lead and develop a small specialist team, with scope to grow over time About you You are a strategic healthcare data leader who can bridge technical understanding with executive influence. You bring: • Strong experience within healthcare claims, coding, reimbursement, or clinical data, • Solid understanding of clinical coding frameworks (strategic rather than hands-on), • Proven experience leading complex change and transformation, • Confidence influencing senior stakeholders and operating at enterprise level, • To code day-to-day, • A clinical qualification, • Perfect knowledge of every coding system Why this role? • Genuine ownership of a business-critical strategy, • Direct exposure to senior leadership and executive decision-making, • Opportunity to shape systems, policy, and future propositions, • Hybrid working: 2 days on-site in Tunbridge Wells or Bournemouth, • £85,000 base salary plus performance-related bonus Interested? If you understand healthcare coding and data and want to operate at a strategic, enterprise level, I’d welcome a confidential conversation. Apply via LinkedIn or contact me directly.

Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 50+ offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a member of the global Finance team, you will provide expert & collaborative financial partnership to our business leaders through accurate reporting, reliable analysis and actionable insight to support decision making for sustainable and profitable growth. You will play a pivotal role in shaping strategy and driving key initiatives within the Client Finance team. In this capacity, you will partner closely with business teams and industry leader to manage the financial operations of your industry client portfolio. This will involve working collaboratively with Market and Country leaders, Capability heads, and other executives. Additionally, you will engage with Market Finance Leads and regional finance teams across Financial Planning & Reporting and Controllership to ensure alignment and operational excellence. The Director reports to the VP, Client Finance for their respective Industry and will work in a matrix environment. You will lead a diverse team of Client Finance professionals based in multiple geographies with responsibilities across commercial finance and business operations and will be responsible for their growth and development. The individual is expected to demonstrate strong leadership presence, clearly communicate team and departmental goals, translate strategy into actionable plans, and contribut Your Impact Commercial Management – Support senior level decision making to achieve short and long term commercial objectives. • Partner with and Support (with Industry Leads/business teams) to deliver on annual growth and contribution margin targets for the industry client portfolio, • Work with commercial teams to evaluate business development opportunities in the context of strategic fit, commercial attractiveness and market risk, • Support the preparation of pricing proposals and deal structure, supported by the Commercial Success Team as needed, • Support commercial leadership and legal counsel in reviewing and negotiating contract terms to align with company standards, including identifying and escalating potential risks from proposed deviations, • Support Business Teams in the preparation of their annual strategic plans, • Prepare revenue scenarios and contribution margin expectations in support of annual planning cycle (Commitment and Target), taking into account business initiatives, investments, analysis of prior period trends and company financial objectives, • Lead and manage the preparation of rolling forecasts for revenue and contribution margin by providing analysis on changes from prior expectations and insights into assumptions impacting future projections, to inform decision-making and capacity planning, • Collaborate with Controllership and Revenue teams to ensure accurate and timely revenue recognition during monthly and quarterly close cycles. Provide guidance on new and complex transactions by aligning on accounting treatment and operational implementation, ensuring compliance with policy and close deadlines, • Support weekly revenue guidance process, evaluating key indicators (i.e. pipeline, sales expectations and delivery risks) to provide ongoing visibility to executive leadership and recommendations on appropriate updates to be provided, • Leverage quarterly results and profit modeling to maintain a forward-looking view of full-year profitability across clients, regions, and industries. Analyze key drivers of performance and identify actionable opportunities to enhance industry-level profitability. Collaborate with senior leadership to develop and support execution of plans that address risks and drive margin improvement, • Manage the team responsible for minimising the “quote to cash” time table (i.e. billing, collections) to optimise trade working capital and limit long standing overdue balances and accrued revenue, • Intervene in concert with business leaders and Market Finance Leads to address and resolve client related issues, • Lead and actively contribute to initiatives that strengthen collaboration, inclusion, and knowledge-sharing within the Client Finance Team and the broader local Finance Community, fostering a connected and high-performing culture, • Create and foster an environment of learning, growth and excellence by promoting learning and development initiatives and knowledge sharing, • 8+ years’ experience managing a team in finance and operations, • Speak fluent English, • Strong Excel competency, • Strong interpersonal and communication skills, • Experience influencing decision making in a matrixed organisational structure, • Highly organised and able to work according to fixed calendar cycles at a global scale (multinational across multiple time zones), • Education:, • Bachelor’s degree, MBA or accounting qualification preferred Additional Information Set Yourself Apart With • Experience working closely with senior leaders and contributing to presentations for executive-level stakeholders, • Strong presentation/PowerPoint and PowerBI competency, • Experience in Technology Consulting or other service sector, • Experience working at one of the top global marketing & communications networks

Position : Technical Manager Reports to : Head of Operations Direct Reports : Food Technologists Absence Cover : Food Technologists Contract Type : Permanent, Full-Time Working Hours : 40 hours per week, Monday to Friday Location : Kent (site-based with regular attendance required) Role Purpose The Technical Manager will play a pivotal senior leadership role within a specialist food distribution and manufacturing environment. The position is responsible for ensuring that all products meet the highest standards of food safety, quality, legality, and integrity, in line with BRC Food Safety Standards, customer Codes of Practice (COPs), and relevant UK and international legislation. This role works closely with retail, independent, and foodservice customers, suppliers, and internal teams to ensure compliance, continuous improvement, and a strong food safety and quality culture across the business. Key Responsibilities Food Safety, Quality & Compliance • Maintain and continuously improve audit performance against BRC, organic standards, Sedex, and retailer Codes of Practice. • Lead food safety, food quality, and product integrity systems, including risk assessments, procedures, policies, and work instructions. • Manage and close out non-conformances, corrective actions, and preventative actions. • Ensure compliance with all relevant food safety legislation and emerging regulatory requirements. • Provide leadership on HACCP, food defence, and vulnerability assessment. Supplier & Raw Material Management • Approve suppliers and raw materials, including conducting supplier approval audits where required. • Ensure own-label producers and suppliers meet technical and retailer-specific requirements and remain audit-ready. • Arrange and conduct audits of non-BRC suppliers according to schedule. • Support suppliers in driving continuous improvement and best practice. Customer & Retailer Interface • Act as the primary technical contact for customers and retailers. • Manage web-based customer information and technical data systems. • Prepare for and lead customer, supplier, and third-party audits and site visits. • Support timely completion of retailer specifications, technical documentation, and artwork approvals during NPD processes. Leadership & Continuous Improvement • Lead site technical, QA, and compliance functions. • Develop and maintain the internal audit schedule and participate in audits. • Review internal systems for effectiveness and efficiency, driving continuous improvement initiatives. • Embed a strong right-first-time and food safety culture across operations. Cross-Functional Collaboration • Work closely with Production, NPD, Engineering, Commercial, and Supply Chain teams to ensure consistent delivery of safe, compliant, and high-quality products. • Provide technical insight, KPI reporting, trend analysis, and risk-based recommendations to support operational and strategic decisions. Travel • Undertake UK and international travel, including overnight stays, as required. • Some travel may be at short notice. Qualifications & Experience • Minimum 5 years’ experience in a similar Technical or Quality leadership role within food manufacturing or food distribution. • HND or Degree in Food Science or a related technical discipline. • Strong working knowledge of BRC Food Safety Standards. • Experience in quality management systems, auditing, and lead auditing. • Retailer-facing experience with a clear understanding of customer standards and expectations. • Full UK driving licence

CRM Marketing Automation Manager (Salesforce) Term : 12-month contract - with the team having at least a 3 year roadmap ahead of it Salary : £45k to £55k plus bonus, 25 days leave, good pension, healthcare, life assurance, etc. Location : Hybrid, two days a week in office - based out of Kent, not far from Tunbridge Wells The team youll be joining is mid-transformation of CRM journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need to be applied all at an individual level, and how that's able to be delivered at scale through automation. This team are building a whole new next generation of CRM capability for the business. Looking to level up the sophistication of CRM journeys as well as automation. Which will include testing AI capabilities within Salesforce. With all this comes the need for testing both through logic specs, considering what should appear and why on communications, as well as whether dynamic content is pulling through correctly into the final communications. So having a solid understanding in how to create and implement effective test and learn strategies will be important. What youll be involved in Creating, testing and improving digital customer journeys across the Salesforce Marketing Cloud ecosystem Working with BA and tech teams to align workflows, architecture and product requirements Translating commercial objectives into clear, usable CRM objectives and comms Shaping propositions for new capabilities and guiding them from idea to launch Using insight from customer behaviour, brokers and performance data to refine CRM journeys, customer comms and enhance CRM journeys Spotting friction points and recommending changes that will lift engagement and enhance the customer experience Keeping delivery on track across product, digital, engineering and operational teams What helps you succeed here Experience within a marketing environment, having delivered CRM Operations/CRM Automation working with Salesforce/SFMC Confidence turning data, research and customer behaviour into sophisticated CRM journeys Experience of the above within a regulated environment financial service, utilities, insurance, healthcare, telecoms, etc. Good understanding of creating, testing and optimising sophisticated customer journey comms which utilise dynamic content The ability to simplify technical detail for stakeholders and keep teams aligned Curiosity, structure and a habit of nudging things forward even when the detail is evolving Want to Apply? Heres how: Applicants must have the right to live and work in the UK. You can share your Linked-in profile or email me a CV it doesnt have to be up to date, we can work on that once you decide you want to take this forward. Or, for a chat and more information please contact me on: Colin Doree Recruiter | Blue Pelican 01892 507122 TPBN1_UKTJ

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

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