Customer manager jobs in Morden - Page 2Create job alerts

Asset Manager - Croydon CouncilAdecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate.Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role Reporting to the Head of Asset Planning & Capital Delivery, you will play a central role in shaping Croydon's housing investment strategy. You will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the accuracy of asset data and the effective development of investment programmes. You will also integrate NEC contract management across asset planning, supporting structured delivery, governance, and value for money. This is a pivotal role with direct impact on strategic planning, compliance, risk management, and long-term sustainability of the housing stock. Key Responsibilities Translating survey results into work packages covering roofs, kitchens, bathrooms, windows, fire safety actions, and other major components. Supporting lifecycle modelling, investment prioritisation, multi-year budget forecasting, and risk-block identification. Reviewing Cap 1 proposals and contractor submissions against SOR/NHF rates, productivity benchmarks, and cost models. As line manager for four members of staff, you will establish a structured workflow aligned to information requirements. This includes:Stock data validation and cleansing KPI reporting and performance dashboards Cost modelling and investment forecasting Energy modelling and EPC analysis You will ensure datasets are accurate, complete, and usable for procurement, programme planning, and contract instructions. You will also produce clear, accessible dashboards and presentations for senior leadership. What You'll Need to Succeed • Strong asset management experience within social housing., • Experience managing technical teams and delivering complex multi-disciplinary programmes., • Knowledge of contract management and structured project delivery methodologies., • Ability to manage competing priorities and work across multiple workstreams., • Experience analysing and using asset data to drive decision-making and service improvement., • Excellent communication, stakeholder engagement, and problem-solving skills., • Educated to degree level or equivalent experience., • Evidence of Continuous Professional Development. Croydon Council offers a competitive package, including: • Up to 30 days annual leave (depending on service)., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives. For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan -

Hire Manager • Location: Morden, SM4, • Job Type: Full-time Day-to-day of the role: * Operations Management: • Oversee the daily hiring and off-hiring of various plant machinery types and sizes., • Coordinate plant and equipment availability, scheduling, and dispatch., • Ensure all hires are processed accurately, including contracts, delivery notes, and returns., • Monitor equipment utilisation to maximise efficiency and revenue. Customer Service & Sales: • Act as the main point of contact for customer enquiries and bookings., • Build and maintain strong relationships with existing and new clients., • Provide expert advice on suitable plant and equipment for customer needs., • Handle customer complaints and resolve issues promptly. Logistics & Coordination: • Plan and coordinate deliveries and collections with drivers., • Liaise with the Service Manager to ensure equipment is hire-ready., • Work with the Service Manager to ensure efficient turnaround of returned equipment. Compliance & Safety: • Ensure all operations comply with health and safety regulations., • Maintain accurate records of equipment inspections and certifications., • Help maintain and promote a strong safety culture. Financial & Administrative Duties: • Monitor hire rates, invoicing, and profitability., • Assist in budgeting and cost control., • Proven experience in plant hire, tool hire, or construction equipment industry., • Strong organisational and multitasking abilities., • Excellent communication and customer service skills., • Leadership or supervisory experience., • Good knowledge of plant machinery and hire processes., • IT proficiency (hire software systems, Microsoft Office)., • Proactive and solution-oriented., • Ability to work under pressure in a fast-paced environment., • Strong attention to detail with a commercial awareness., • Competitive salary., • Full-time position with a 1-hour lunch break., • Working hours: 8:00 AM - 5:30 PM, Monday to Friday with occasional weekend requirements depending on business needs.

Hire Desk Manager • Annual Salary: Negotiable, • Location: Morden Day-to-day of the role: • Oversee the full plant hire process: Ensure equipment such as excavators, dumpers, and rollers are scheduled, delivered, collected, and returned efficiently., • Manage customer enquiries & contracts: Handle enquiries via phone, email, and face-to-face, provide quotations, set up hire contracts, and offer accurate information on availability, pricing, delivery times, and terms., • Lead and support hire desk staff: Supervise and develop Hire Controllers, ensuring the team meets performance targets and delivers excellent customer service., • Coordinate equipment logistics: Liaise with transport teams and workshops to arrange deliveries, collections, servicing, and readiness of equipment., • Ensure accurate documentation & system management: Oversee the accuracy of hire paperwork, purchase orders, stock transfers, and asset records., • Drive commercial performance: Aim to maximise revenue, reduce complaints, improve efficiencies, and meet key performance indicators., • Monitoring daily hire reports and fleet availability., • Upselling consumables or additional equipment., • Supporting compliance with health & safety processes., • Working with other depots to optimise fleet utilisation., • Proven experience in the plant rental industry or a similar managerial role., • Strong leadership and team management skills., • Excellent customer service and relationship-building skills., • Ability to manage multiple tasks and remain organised in a fast-paced environment., • Strong problem-solving skills and the ability to handle disputes and emergencies., • Competitive salary package., • Opportunities for professional growth and development., • Dynamic and supportive work environment.

Sales Surveyor/Estimator – Join an industry leader in their field! Our client, a well-established business with over 40 years of experience, is a market leader in distribution and installations. Supplying their products to specialist installers, property developers, and builders' merchants across the South East and Midlands are, they also provide a full fitting service in selected areas. They are now looking for a Sales Surveyor/Estimator to join their business in Croydon. • Location: Croydon, • Salary: £22,500 basic with OTE £40,000 - £50,000 plus company car, laptop and phone, • Hours: Monday – Friday, 7.30am – 5pm plus Saturday 9.00am to 12.30pm on a rota Reporting to the Branch Manager, you will be responsible for visiting home owners in Croydon and surrounding areas to measure and sell Exterior access systems and outdoor living solutions. ALL quality leads supplied, full product training is provided. Most appointments are conducted during office hours. Key Responsibilities: • Visiting customer locations, • Taking measurements, • Advising and selling customers the most appropriate products to suit their requirements, • Composing quotes, • Responding to emails, • Dealing with customers in person What the client is looking for: The ideal candidate should have some supervisory, sales, and admin experience with clear communication skills. It would be advantageous to have experience with the construction or garage door industries. • Sales Experience, • A practical ability, • Good with paperwork, • Ability to Manage time and workload effectively, • Excellent communication skills both written and verbally, • IT literate, • Strong attention to detail, • Clean driving licence – a maximum of 3 points is acceptable This is a fantastic opportunity to join a supportive team and develop your career within a successful and growing business. Apply now! For your information *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) ***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.

• Health & Safety & Facilities Manager, • 9-12 Months MAT Leave Contract - Hourly Paid, • Hours: 24 Per Week – Over 4-5 Days Manage and review facilities and maintenance contracts, leading on procurement for any major contracts, ensuring value for money and service quality. Work with the Facilities Coordinator to ensure timely maintenance, repairs, and day-to-day contractor management. Work alongside the Compliance team to manage all workplace compliance. Oversee office security, including alarm systems and escalation procedures, ensuring the safety of everyone in the building. Support hybrid working arrangements and ensure DSE/ergonomic standards for staff. Plan and deliver facilities projects including any refurbishments or improvement works. Workplace budget ownership in line with internal accounting timescales and procedures, overseeing delegated authority given to the Facilities Coordinator. Manage the environmental policy and procedures, ensuring responsibilities are met, including improving recycling efficiency and minimising waste. Drive continuous improvement and value-for money initiatives to encourage efficiency from employees and suppliers. Work alongside the Facilities Coordinator to ensure the office is free from fire hazards and maintained in a clean and tidy condition. Work collaboratively with the customer service team to ensure the reception area is managed effectively and efficiently. Ensure appropriate Health & Safety protocols are in place to support security and reception functions. Collaborate with HR and IT teams to deliver a positive workplace experience, including the induction of new staff. Act as the Health & Safety Responsible Person, ensuring compliance with all employer H&Sand safety legislation. Work with the landlord H&S lead and Directors to actively develop, promote, and embed a positive health and safety culture. Manage and advise on H&S matters within areas of responsibility, ensuring statutory and best practice requirements are consistently met. Oversee employer H&S requirements (under the supervision of the H&S lead/CEO), ensuring staff safety and effective risk management. Develop, implement, and monitor health and safety policies and procedures in line with legislation and best practice. Create and maintain risk assessments to support workplace safety and compliance, ensuring controls are implemented and monitored. Manage the caution and awareness register, including organising and attending panel meetings in line with procedures. Lead investigations into accidents, incidents, and near misses for the corporate office, ensuring corrective and preventative actions are implemented and signed off. For residential properties, support investigations and track actions, working with the landlord H&S lead who retains final approval. • Maintain accurate records, ensure timely escalation of outstanding actions, and meet all document retention requirements., • Write, review, and implement policies and procedures (e.g. driving for work, lone working, accident and incident reporting)., • Produce correspondence and documents using software packages such as Word, Outlook, PowerPoint, and Excel., • Work under the supervision of the Head of Finance & Resources to maintain robust and accurate compliance records., • Assist with internal health and safety audits, including preparation, delivery, and follow-up actions., • Oversee the Facilities Coordinator’s role as DSE Assessor, ensuring assessments are completed and any required adjustments are implemented promptly., • Work with HR to ensure appropriate H&S training is in place for all staff., • Ensure sufficient fire wardens and first aiders are in place, • Attend and contribute to Health & Safety Committee meetings, preparing KPI reports, • Critically assess and support full compliance in employer and office H&S, • Line manage the Facilities Coordinator, providing guidance and support., • Conduct regular one-to-ones and appraisals., • Proactively support the organisation’s business plan, objectives, and strategies., • Fulfill any delegated responsibilities relating to subsidiary companies., • Act in accordance with the Professional Standards for handling complaints, • At least 2 years’ experience in an Office Management or Facilities role., • Ability to manage contractors and build positive internal stakeholder relationships., • Proven experience in health and safety management (NEBOSH or equivalent desirable)., • Strong knowledge of UK health and safety legislation and compliance requirements., • Excellent planning, organisational, and time management skills, with the ability to manage multiple priorities and meet deadlines., • Ability to use initiative and communicate decisions clearly and professionally., • Comfortable working under pressure and adapting to changing priorities., • Strong attention to detail and commitment to compliance., • Experience managing budgets and expenditure., • Commitment to continuous professional development., • Experience in health and safety management and project management., • DSE Assessor trained., • Good IT skills, including confidence with data entry and spreadsheets. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

Hire Desk Manager • Annual Salary:Competitive, • Location: Morden Day-to-day of the role: • Oversee the full plant hire process: Ensure equipment such as excavators, dumpers, and rollers are scheduled, delivered, collected, and returned efficiently., • Manage customer enquiries & contracts: Handle enquiries via phone, email, and face-to-face, provide quotations, set up hire contracts, and offer accurate information on availability, pricing, delivery times, and terms., • Lead and support hire desk staff: Supervise and develop Hire Controllers, ensuring the team meets performance targets and delivers excellent customer service., • Coordinate equipment logistics: Liaise with transport teams and workshops to arrange deliveries, collections, servicing, and readiness of equipment., • Ensure accurate documentation & system management: Oversee the accuracy of hire paperwork, purchase orders, stock transfers, and asset records., • Drive commercial performance: Aim to maximise revenue, reduce complaints, improve efficiencies, and meet key performance indicators., • Monitoring daily hire reports and fleet availability., • Upselling consumables or additional equipment., • Supporting compliance with health & safety processes., • Working with other depots to optimise fleet utilisation., • Proven experience in the plant rental industry or a similar managerial role., • Strong leadership and team management skills., • Excellent customer service and relationship-building skills., • Ability to manage multiple tasks and remain organised in a fast-paced environment., • Strong problem-solving skills and the ability to handle disputes and emergencies., • Competitive salary package., • Opportunities for professional growth and development., • Dynamic and supportive work environment.

Fitness Instructor / Personal Trainer - Thames Ditton, Surrey .To assist the Fitness manager with the daily operation of Colets Gym and the areas/studios that fall within the gym and provide excellent customer service to our members.Always provide excellent Customer Service.Listen to member f

Territory Manager Territory covers: West London, Chertsey & surrounding areas Contract: 3 months fixed term contract with a great chance to lead to a permanent opportunity. Salary: up to £29k per annum , company car, fuel card and other great benefits Standout Field Marketing have a fantastic opportunity to join our new Coty beauty team who will call on pharmacies, and independent fragrance boutiques. As a Territory Manager, your role will be to increase visibility of the Coty portfolio of brands. You will be representing a wide range of Coty brands such as Max Factor, Rimmel & Sally Hansen. They also represent luxury brands such as Marc Jacobs perfume, Hugo Boss & Lacoste. Visiting approximately 8 stores per day, you will merchandise beauty stands, sell in additional products and stands and build strong relationships with key decision makers within your territory. Why join us & our Coty Team? We make sure everyone at Standout enjoys continuous support, great perks, and excellent career development opportunities. Some of the key perks include: • Salary up to £29k per annum (pro rata), • No weekend working (40 hours Monday to Friday), • Flexible smart working, • Potential to earn bonus - 10%, • 23 days paid holidays (pro rata) + public holidays, • Annual leave purchase scheme - up to 5 extra days per year!, • Company car & fuel card, • Life Assurance, • Access to discounted Private Healthcare, • Company pension scheme, • Family-friendly working policies (such as enhanced maternity & paternity pay), • Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!), • Opportunity to volunteer for our taskforces (Diversity & Inclusion; Field First; Community; Sustainability; Mental Health & Wellbeing), • Personal development through our 'Byte' e-learning platform, • Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being, • Supportive company culture & values, • Career progression opportunities across the Avidity Group businesses Ideally you will have experience of working within a field based sales role with exposure to the pharmacy or fragrance boutique environment however this is not essential. You will be self motivated and thrive working within a KPI driven environment. A people person, you will be confident and comfortable building relationships in store with key contacts and have great communication skills. Previous experience working within a customer centred or retail role would definitely be advantageous and high levels of resilience and energy are essential. Sound like the perfect role for you? Apply now! Please note this role requires a full UK manual driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check. This is a field-based role which will involve regular travel daily, so you must be comfortable driving distance. Please note this role will also require manual handling/heavy lifting. Overnights may be required on occasion.

• Permanent – Full Time, • £32,000 – £35,000 DOE + Bonus, • Croydon, London, • Business: emap, • Brand: Quality Food Awards, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £32,000 – £35,000 DOE + Bonus About our company and the brand: emap is a progressive B2B media, content, events, subscription and networking business. We connect influential people and organisations with a high-value network of decision-makers, data and ideas through our industry-leading B2B portfolio of brands. Quality Food Awards (QFA) has been running for over 45 years in the UK and over 10 years in Ireland. QFA is a large-scale product awards programme for the grocery retail and foodservice sectors. Overall Purpose of the Role: The Event Manager will be responsible for overseeing the logistics for QFA’s awards, judging and bespoke events. Working within a team of 3, alongside QFA’s Marketing Manager and Sales Manager the Event Manager will report into the QFA Brand Director and be responsible for all operational elements of the QFA event portfolio. The Event Manager will work in a hybrid setting, based in our Croydon office, 3 days per week and working from home 2 days a week. During judging periods, the Event Manager will be expected to work onsite, up to 5 days a week, sometimes for periods of up to 3-4 weeks. The Event Manager will be expected to travel regularly, particularly to Dublin, where we run the Irish Quality Food and Drink Awards and Judging. The successful candidate will assume logistical responsibility of the QFA event portfolio and will oversee the events from inception through to execution. Key Responsibilities: • Manage a network of contract and freelance support in the lead up and during judging events taking ownership of recruitment and onsite processes., • Collaborate with central operations team and utilise junior support where required throughout the year, identifying key points for additional support., • Become an ambassador for the brand, attend networking events and build a network of senior contacts in the industry. Build exceptional working relationships with judges., • Manage a portfolio of pre-defined leading industry awards and judging days (physical & virtual) on time, below budget, and to the required standard – ensuring that brand values are met, • Management of P&L/Budgets for individual events with a focus on value for money and maximising contribution to the wider business. Tracking and monitoring P&L of individual events – including revenue, costs and profit, • Thorough knowledge and tight control of the cost base for each event, ensuring profit targets are beaten, • Building cross functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand., • Building strong relationships with suppliers including AV teams, venues, entertainers, etc. negotiating to ensure the best value is achieved., • Manage customer relationships with critical and strategically important sponsors, judges and delegates, acting as a point of contact. Problem solving, decision making and escalating issues as they arise. Ensuring that the overall experience is positive, exceeds expectations and collates customer feedback identifying areas for improvement., • Fulfill sponsorship deliverables with attention to detail to maximise return on investment., • Analysing year on year performance and leading or participating in event debrief discussions, identifying future trends or improvements., • Identifying areas for event growth and future opportunities for the brands, particularly new launches in the grocery retail sector, • Proof-reading content throughout the event process., • Responsible for ownership, accountability, and reporting for all logistical elements of the allocated events, • Implementing and scheduling event timelines and planning cycle according to planning framework, ensuring all deadlines are adhered to., • Managing and assisting with full awards entry process., • Managing awards judging days – both in person and virtually. Inviting and maintaining regular communication with judges and VIPs., • Accurate and regular reporting upwards of revenues, profits and KPI’s vs target, recording weekly entries and shortlist conversion rates., • Communicate regularly and coherently all relevant information and key developments with your line manager and full project team., • Working with AV providers to create full-scale first class event production, collating shortlist, winners, and sponsors content to create awards presentations etc., • Liaise with event venues on menus, final numbers, specific event requirements and function sheet., • Produce Risk Assessments and collate Health & Safety documentation from all third-party suppliers., • Able to demonstrate experience working in a B2B role in awards., • Experience in delivering complex projects/bespoke events, ability to apply own initiative and ideas to process implementation., • Exceptional attention to detail and organisation skills., • Demonstrable knowledge of managing costs within a budget., • Experience of risk assessments/health and safety/contingency planning, • Ability to network, connect and foster relationships of a senior level, • A personal passion or work experience in food and drink preferred, • Exceptional verbal and written communication, with strong negotiation skills., • A strategic thinker with excellent planning, and organisational skills., • The ability to work well under pressure, maintaining high standards in a fast-paced environment while meeting multiple deadlines., • Commercially focused with a strong understanding of finance, profit and loss statements and budgets., • Able to read and interpret data effectively., • Takes a creative approach to every-day challenges, • Capability to multitask effectively, and prioritise a high-volume workload across multiple projects., • Can demonstrate sound judgement with the ability to interpret and analyze complex and sensitive information., • A team player, but secure working independently and on own initiative., • Proactive and confident – Not afraid to constructively challenge ideas, where appropriate., • Confident at building strong working relationships both internally and externally., • Confident and enthusiastic events professional, • Organised and resourceful, • Self-motivated, self-sufficient and accountable, • Deadline driven and results orientated, • Team player, • Sharp attention to detail Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days, • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Deputy Manager – Fashion Retail Location: Kingston Upon Thames Salary: Up to £32,840 per annum (pro rata) + bonus Job Type: Full-time, Permanent Ready to take the next step in your retail career? If you’re currently a Supervisor, Keyholder or Assistant Manager within fashion or footwear retail and looking for a role where you can grow, lead, and make a real impact, this opportunity could be exactly what you’re looking for. We’re recruiting for a Deputy Manager to join a well-established and growing lifestyle brand known for its strong identity, premium service, and stylish product range. The Role As Deputy Manager, you will play a key role in driving the success of the store. You’ll support the Store Manager in leading the team, delivering an exceptional customer experience, and ensuring strong commercial performance. You will: • Lead, motivate and develop your team to deliver outstanding customer service, • Drive sales performance and contribute to achieving store KPIs, • Coach team members through regular feedback and support, • Take ownership of visual merchandising, including in-store and window displays, • Make commercially driven decisions around stock and product placement, • Support the delivery of a positive, high-performing store environment, • Build relationships with customers and contribute to local brand awareness About You We’re looking for someone who is confident, driven, and passionate about retail. You will: • Have experience in a fashion, footwear or accessories retail environment, • Be currently working as a Supervisor, Keyholder or Assistant Manager, • Be a natural leader with the ability to inspire and develop others, • Have a strong focus on customer service and results, • Be commercially aware and motivated by achieving targets, • Be reliable, professional, and proactive in your approach What’s in it for you? • Competitive salary with bonus potential, • Clear progression opportunities within a growing brand, • A supportive and people-focused culture, • The chance to take ownership and make a visible impact in store About the Company Our client is a recognised lifestyle brand that continues to grow across the UK. They are known for combining high-quality products with excellent customer service, while staying true to their brand values and identity. About McCarthy Recruitment This role is being handled by McCarthy Recruitment, a specialist retail and leadership recruitment consultancy. We are committed to delivering a professional and personalised service to both candidates and clients. We are an equal opportunities employer and welcome applications from all suitably qualified individuals. Apply now If you’re ready to progress your retail career and take on a role where you can lead, develop and succeed, we’d love to hear from you.

Centre Manager 45 -48K basic 52K OTE Nr Kingston We are looking to recruit a hands-on General Manager to run a successful family entertainment centre near Kingston. The role is ideally to a candidate who is looking for their first centre manager, store manager or GM role. You will need passion, energy and drive and will relish the opportunity to run a leading entertainment business with a £2m turnover. You will need a track record of success and progression in driving both income and service and most importantly has a flair for leading and managing a large team of typically young staff, many in their first job. An Ideal background will be a DGM/AGM sales or operational management role working in a high footfall hospitality, retail or leisure business. • Lead the team to deliver a consistently excellent customer experience from reception to the café, • Accountable for health safety and delivering the ways of working across the centre., • Meet and exceed all income targets -pay as you go ,party bookings and exclusive hire and the cafe., • Build and develop key local partnerships with schools and sport clubs., • Passionate about recruiting and developing talent at all levels., • Manage the P and L with significant income and operational budgets., • Working duty management shifts and a minimum of 1 weekend in 2. In addition to a competitive basic salary of 45-48K dependent on experience, there is an annual performance related bonus of 10% , 28 days holiday per annum, cash plan benefit scheme and free parking on site. There are also excellent opportunities to develop your career as the business continues to expand throughout the country. Interviews are immediately available.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Office Manager / PA to Directors Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 35 years, we’ve been shaping bold, distinctive brands that don’t just sit on the shelf, they stand out and get chosen. Trusted partners to our clients across decades, we help navigate the ever-evolving world of shoppers and retail, designing packaging that connects, competes, and converts. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise, and globally consistent. We don’t just collaborate, we create as one. Our team of experts blend imagination with technical excellence to bring brands to life in a seamless, truly integrated way. About the role.. We’re looking for an experienced, self-driven and highly efficient Office Manager/PA to take the reins of our office - the beating heart of everything we do. This is a pivotal role for someone exceptional who can keep the energy flowing, the details in check, and the entire operation running seamlessly. From overseeing the day-to-day upkeep and smooth running of the office to managing maintenance, IT support, and Health & Safety requirements, you’ll be the go-to person who makes sure everything just works. You’ll bring structure, organisation, and a proactive mindset, ensuring the office not only functions efficiently but thrives. This is a stand-alone role that offers real ownership. You’ll have the autonomy to manage your workload, drive improvements, and implement smart, efficient processes that elevate how we operate. Alongside this, delivering outstanding customer service - both internally and externally - will be key. You’ll also provide PA support to the Directors and manage the MD’s property portfolio, bringing the same level of precision and care to these responsibilities. Collaboration is important too - you’ll work closely with the Office Assistant, supporting each other and providing cover when needed. In short, we need someone brilliant - someone who can be the engine behind the scenes, keeping our office running at its very best. The day to day… General Office Management: General office management duties to make sure the office runs smoothly, including but are not limited to the following; meeting/greeting guests, answering incoming calls, manage meeting rooms, manage presentation and ambience of office, monitor and maintain required stock for office requirement, manage post/stamp requirements and arrange company events. Manage all central services such as reception, security, maintenance, mail, archiving, catering, waste disposal and recycling. Facility Management: Facility management requirements including but not limited to the following; making sure any repairs for the office are actioned and are safe, maintain and negotiate where required contracts and sourcing of supplies, manage the office cleaners, manage routine maintenance work (CCTV/Security/Air Conditioning/Equipment safety, etc), opening and closing of the office as required. Make sure that all facilities are compliant with any relevant laws and regulations. Manage the lease and landlord requirements Health and Safety: Health and Safety requirements including but not limited to the following; to be one of the company’s First Aider and Fire Marshall representatives, ensure that the Health and Safety Policy and first aid kit is always up to date and available to all staff, manage all Health and Safety requirements in line with the Company’s legal requirement, including any required risk and desk assessments. Responsible for briefing freelancers and new starters on health and safety. Invoice and Finance: Invoice and financial tasks including but not limited to the following; raise POs, ensure invoices are correct, monthly reconciliation of credit cards, monitor costs and stock control/assist in budget preparation. Policies and Procedures: Oversee and make sure all relevant OM policies and procedures are in place, including but not limited to the following; Health and Safety Policy, Office Manager Manual, Environmental and Sustainability, and Emergency Handbook. IT Management: IT duties including but not limited to the following; managing the setup of computers and telephones for new joiners and leavers, logging and managing IT cases making sure they are resolved, general license management, keep IT reports/user lists updated, manage fixed assets/know where computers are at all times, and manage the whole telephone system. PA Support: PA Support including but not limited to the following; oversee coordination of all travel and accommodation arrangements for Managing Directors and other senior managers as required and carry out administration (research gathering, information, and reporting) and PA support to the Managing Directors as required. Property Management: Manage the Directors property portfolio as required including but not limited to the following; dealing with maintenance issues, onboarding/offboarding tenants, managing all repair records. About you.. • At least four years office management experience, working within and supporting an office of at least 70+ persons., • IT/tech savvy/mac experience is essential., • Experience in the ISO certification process desired., • Ability to speak German is preferred but not essential., • Experience in dealing with and managing Health and Safety requirements., • Experience in MS Office (Outlook/Word/Excel) and requirement to use the company’s internal project management system., • Ability to balance and own workload/operating autonomously in most situations., • Ability to provide an efficient office management service, whilst being able to bring forward new ideas to update and streamline any processes as necessary., • Strong analytical skills, with a flair for problem solving., • Clear and concise communication skills., • Flexibility and able to co-ordinate multiple projects and answer any staff queries in a fast-paced environment. Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

Senior Operations Coordinator Role and Responsibilities This role places you at the heart of delivering unforgettable educational events as a Senior Operations Coordinator, you’ll guide junior colleagues, collaborate closely with suppliers, and take ownership of events from planning through to delivery. You’ll thrive in this role if you enjoy working at pace, solving problems in real time, and building strong relationships across teams, clients, and suppliers. This is a hands on role with real responsibility and the opportunity to shape the customer journey from start to finish. • Senior Operations Coordinator Role and Responsibilities, • Support the Operations Manager with onboarding, coaching, and developing junior team members., • Lead resort teams during events, managing logistics, timings, customer communication, and on site problem solving., • Oversee the accurate planning of event logistics, including venues, accommodation, transport, meals, visits, and partner arrangements., • Develop and maintain both client and supplier partnerships., • Maintain accurate costings and ensure events are delivered within budget and agreed GP margins., • Participate in the 24?hour duty officer rota (after qualifying period), providing out of hours support to clients., • Senior Operations Coordinator Skills and Experience Required, • Experience leading or mentoring team members., • Strong understanding of travel operations and group logistics., • Confident problem solver with a proactive, can do approach., • Ability to work at pace, manage deadlines, and prioritise effectively., • High attention to detail and strong analytical skills., • Commercial awareness and understanding of budgets., • Senior Operations Coordinator Key Benefits, • Monday to Friday, 35 hours per week, with options to work 08:00 – 16:00, 08:30 – 16:30, 09:00 – 17:00, 09:30 – 17:30 (flexible working hour requests can also be considered around term time)., • Annual salary reviews linked to performance., • Reward and recognition programme., • Training, development, and progression opportunities. A people focused, customer centric environment with an amazing support network. We have built an exciting, energetic, and innovative culture by working together.

• Business: emap, • Brand: AV Magazine, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Closely monitor competitor activity and understand the market forces influencing your sector. Skills and experience: • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Previous experience with a structured sales training method. Core competencies: • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Exceptional customer service standards both internal and external Personal Attributes: • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor., • High integrity with a strong work ethic. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Service Introduction Analyst Reporting to: Technical Change Management Manager Location: UK, Germany Role Objectives: The Service Introduction Analyst is responsible for ensuring that new and changed IT services are introduced into the live environment in a controlled, supportable, and service-ready manner. Reporting to the Technical Change Management Manager, the role acts as a key bridge between project teams, service management, and the key Managed Service Partners to ensure operational readiness, knowledge transfer, and high-quality end-user support from day one. Key Results / Areas Core Responsibilities Service Introduction & Transition • Coordinate, in collaboration with Managed Service Providers, the introduction of new and changed services into the operational support environment., • Ensure services meet defined supportability, readiness, and acceptance criteria prior to go-live., • In conjunction with Managed Service Providers, ensure the Service Desk and relevant Support Teams are fully prepared to support new and changed services., • Oversee and govern knowledge transfer process, training and handover activities for relevant Support Teams., • Ensure high-quality knowledge articles, FAQs, and troubleshooting guides are created and maintained., • Validate completeness and accuracy of service documentation, runbooks, and support procedures., • Collaborate with Change Management to align service introductions with release and change schedules., • Ensure incidents and early-life support issues are tracked and addressed during service stabilization., • In conjunction with Managed Service Providers, support post-implementation reviews and capture lessons learned. Stakeholder & Communication Management • Act as a central point of contact between the Managed Service Providers and project or delivery teams where appropriate., • Track and report on service readiness status, risks, and gaps to the Service Management team and stakeholders as needed., • Support clear and consistent communication across teams to ensure smooth service adoption. Knowledge, qualifications, and experience Required Skills & Experience • Experience in Service Introduction, Service Transition, or IT service operations roles., • Experience of working with Managed Service Providers in an outsource delivery model, • Strong understanding of Service Desk operations and support models., • Knowledge of ITIL practices, particularly Service Transition, Change, and Knowledge Management., • Strong organizational and coordination skills across multiple stakeholders., • Degree in Information Technology, Business Information Systems, or a related field, or equivalent experience., • ITIL Foundation or higher certification preferred., • Experience with ITSM tools (e.g. ServiceNow) is an advantage. Skills and Competencies • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Engaging Communication: Engages and influences by using a wide range of communication methods and styles with the ability to present complex technical issues to varied populations. Facilitates understanding and encourages communication both within own team and more broadly., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Identifying and developing talent: Identifies and appropriately deploys key knowledge, skills and experience required across their organisation. Uses Hays’ people process to attract, develop, and engage and retain the appropriate talent., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met. Able to cope well with pressure, deals constructively with setbacks., • Comfortable travelling– a dispersed geographic spread of countries., • Able to work across multiple time zones., • Fluency in written and oral English. At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Configuration and Asset Analyst Reporting to: Technical Change Management Manager Location: UK, Germany Role Objectives: The Configuration & Asset Analyst is responsible for ensuring the accuracy, integrity, and governance of configuration and asset data to support effective Change Management and overall service stability. The role works closely with the Technical Change Manager and the key Managed Service Providers to provide reliable configuration insights, impact assessments, and asset lifecycle transparency, oversee the configuration process and accuracy of the CMDB to enable informed decision-making and risk-controlled changes. Key Results / Areas Core Responsibilities Configuration Management (CMDB) • Working with external and internal teams, ensure the accuracy, completeness, and integrity of the Configuration Management Database (CMDB)., • Define, enforce, and monitor configuration management standards, policies, and data models., • Govern and track the accuracy of configuration items (CIs) to ensure they are correctly identified, classified, related, and baselined., • Support the management of the lifecycle of IT assets from procurement through deployment, maintenance, and retirement., • Ensure asset data accuracy for hardware, software, and cloud resources., • Provide configuration and asset impact analysis for proposed changes., • Support risk assessments and dependency analysis for standard, normal, and emergency changes., • Define and track data quality KPIs for configuration and asset data., • Support internal and external audits by providing accurate configuration and asset information., • Ensure compliance with internal policies, regulatory requirements, and industry standards. Continuous Improvement • Identify gaps and improvement opportunities in configuration and asset management processes and drive improvement initiatives with the Managed Service Provider., • In conjunction with the Managed Service Provider, drive automation and integration initiatives to improve data accuracy and timeliness., • Contribute to service reliability, change success rate, and operational maturity. Stakeholder & Communication Management • Act as a key interface between Change Management, Service Providers, and service owners., • Provide clear and reliable configuration and asset insights to support decision-making., • Educate stakeholders on configuration and asset management best practices. Knowledge, qualifications, and experience Required Skills & Experience • Experience in Configuration Management, IT Asset Management, or related IT service management roles., • Experience of working with Managed Service Providers and outsource delivery models., • Strong understanding of CMDB concepts, CI relationships, and dependency mapping., • Experience supporting Change Management processes and impact assessments., • High attention to detail and strong data analysis skills., • Degree in Information Technology, Business Information Systems, or a related field, or equivalent experience., • ITIL v4 certification (Configuration, Asset, or Change Management related) preferred., • Tool-specific certifications (e.g. ServiceNow CMDB / ITAM) are an advantage. Skills and Competencies • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Engaging Communication: Engages and influences by using a wide range of communication methods and styles with the ability to present complex technical issues to varied populations. Facilitates understanding and encourages communication both within own team and more broadly., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Identifying and developing talent: Identifies and appropriately deploys key knowledge, skills and experience required across their organisation. Uses Hays’ people process to attract, develop, and engage and retain the appropriate talent., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met. Able to cope well with pressure, deals constructively with setbacks., • Comfortable travelling– a dispersed geographic spread of countries., • Able to work across multiple time zones., • Fluency in written and oral English. At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

RCA Analyst Reporting to: Incident, Problem, MI & RCA Manager Location: UK, Germany Role Objectives: Key Results / Areas: The Root Cause Analysis (RCA) Analyst supports the Incident, Problem, Major Incident & RCA Manager by overseeing the process of root cause investigations, data analysis, and documentation to drive ongoing service improvement and stability. Working alongside the Managed Service Provider, this role focuses on identifying underlying causes of incidents and problems, enabling sustainable corrective and preventive actions that improve service stability and operational resilience. Core Responsibilities: Root Cause Analysis • Oversee the process of in-depth Root Cause Analyses for incidents, major incidents, and recurring issues., • In conjunction with Managed Service Provider, apply structured RCA methodologies such as 5 Whys, Ishikawa (Fishbone), Fault Tree Analysis, and Kepner-Tregoe., • Own and steer the creation and maintenance of problem records with the Managed Service Provider, • Identify trends, patterns, and systemic weaknesses across incidents and problems., • Oversee the production of high-quality RCA reports, including timelines, impact analysis, and contributing factors., • Drive the processes for maintenance of RCA documentation standards and knowledge repositories., • Work closely with the Managed Service Provider, technical teams and project teams to validate findings and recommendations., • Track agreed actions and support follow-up on remediation activities., • Drive continuous improvement initiatives and operational maturity assessments. Stakeholder & Communication Management • Collaborate with Managed Service Provider Service Management team, Incident, Major Incident, and Problem Management functions., • Interface with engineering, operations, and vendor teams for technical analysis., • Support communication with stakeholders through clear and factual reporting and education on the underlying processes and methodologies. Knowledge, qualifications, and experience Required Skills & Experience • Experience in Root Cause Analysis, problem investigation, or service operations roles., • Strong analytical and structured problem-solving skills., • Understanding IT service management processes, especially Incident and Problem Management., • Experience working with Managed Service / Outsource providers., • Ability to analyze complex technical and process-related issues., • Good written and verbal communication skills in a professional environment., • Degree in Information Technology, Engineering, or a related field, or equivalent practical experience., • ITIL Foundation or higher certification preferred., • Training or certification in Root Cause Analysis methodologies is an advantage. Skills and Competencies • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Engaging Communication: Engages and influences by using a wide range of communication methods and styles with the ability to present complex technical issues to varied populations. Facilitates understanding and encourages communication both within own team and more broadly., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Identifying and developing talent: Identifies and appropriately deploys key knowledge, skills and experience required across their organisation. Uses Hays’ people processes to attract, develop and engage and retain the appropriate talent., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met. Able to cope well with pressure, deals constructively with setbacks., • Demonstrates continuous learning: Demonstrates continuous interest in personal skills in development and learning, aiming to develop senior leadership capabilities and seeking continuous feedback to manage own impact and maintain self-awareness. Situational Requirements • Comfortable travelling– a dispersed geographic spread of countries., • Able to work across multiple time zones., • Fluency in written and oral English. At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

General Manager – Private Health Club Fantastic fitness job based in South West London. We are looking for a talented, enthusiastic, commercially focused Health Club Manager or General Manager with excellent aptitude for operational management to work within this marketing leading health and fitness operator in South West London. This is a wonderful opportunity to lead a newly opened club in a lovely location which already has 2,000+ members but with a further club development plan in the pipeline, the club could achieve 4,000 members! The General Manager will be responsible for the day-to-day management of this fantastic club ensuring revenue and member growth, customer satisfaction, people development and a safe environment for all. Key areas of emphasis include sales generation, financial control, expense management and developing the team to deliver outstanding customer experience. Further responsibilities include: • Continuous monitoring of the agreed standards and training & recording of all relevant staff., • Ensure that employees meet all standards for performance, appearance and service provision., • Solicit and handle customer enquiries, comments, suggestions and concerns to provide answers or determine solutions., • Follow up with guests/members to ensure satisfaction., • Report and record any health and safety or maintenance issues that cannot be fixed/repaired on site., • Monitor cash handling procedures on a regular basis; investigate all security concerns., • Ensure new employees receive induction and training for their position that is consistent with group standards and policy., • Coach employees and give positive reinforcement when appropriate., • Lead the next phase of club development which includes creating a spectacular outdoor functional training space We are seeking a hands-on, highly driven and customer-considered General Manager, this is not a role for a back of house manager! The successful General Manager can expect self-development and career growth with this ambitious independent operator. Basic salary is circa c£50-55K plus bonus and additional benefits. If you are interested in learning more about the role, or make an application, please contact James Procter for a confidential discussion.

Data/Analytics Platforms Manager Reporting to: Head of Platforms Services Location: UK Or Germany Role Objectives: The Platform Services Manager is accountable for the end-to-end performance, governance, strategy, and continuous improvement of a defined global service domain. This includes the ownership of small-scale platform changes — configuration updates, parameter changes, access adjustments, workflow tweaks, and minor feature enablement's — while major development and engineering activities remain outside Technology Operations. The role ensures that services remain stable, scalable, secure, compliant, and aligned with business outcomes and Enterprise Architecture direction. The Platform Services Manager leads multiple Service Owners, ensuring consistent governance, service maturity, lifecycle management, and value delivery across all services in the domain. Key Results / Areas Core Responsibilities : • Own and maintain the service strategy, roadmap, lifecycle management, and performance for all services within the domain., • Ensure consistent service governance across incidents, problems, changes, releases, and operational improvements., • Accountable for small changes within the service domain: configuration changes, settings updates, workflow adjustments, vendor-managed enhancements, and operational improvements that do not require full-scale engineering., • Ensure major platform development, engineering, and code-based enhancements are properly handed over to external product/engineering teams and excluded from Technology Operations scope., • Maintain alignment with Enterprise Architecture, Security, Data Privacy, Compliance, and operational readiness requirements., • Lead and mentor Service Owners responsible for individual services or sub-services., • Drive service resilience, stability, and user experience improvements globally., • Ensure vendor delivery compliance and manage major service provider relationships., • Oversee demand intake, prioritisation, capacity alignment, and cross-functional dependencies with PMO and delivery teams., • Ensure clear budget ownership, cost transparency, and consumption optimisation., • End-to-end accountability for service performance, availability, reliability, and customer experience., • Governance of all small-scale service changes, ensuring changes are risk-assessed, tested, documented, and aligned with standards., • Service roadmap ownership ensuring alignment with business strategy and technical direction., • Define and maintain SLAs/OLAs/SLOs and ensure monitoring, reporting, and improvements are in place., • Ensure operational readiness for all changes, releases, and service transitions., • Lead governance routines and provide executive-level reporting, insights, and decision recommendations., • Drive continuous improvement, technical debt reduction, and service simplification initiatives., • Ensure high-quality participation in Major Incident responses and drive long-term corrective actions., • Collaborate with regional service managers to ensure consistent service delivery and address local requirements., • Work closely with Enterprise Architecture to ensure adherence to standards and long-term architectural direction., • Partner with Infrastructure, Security, and other service towers to ensure reliability and integration of services., • Align with PMO on prioritisation, resource planning, dependencies, and delivery schedules., • Coordinate with managed service providers to ensure global coverage, quality, and contractual compliance., • Domain service strategy and multi-year roadmap., • Service catalogue and operational model definitions., • Monthly KPI dashboards and service performance packs., • Documentation and execution of small changes, including testing, release notes, and readiness checks., • Operational readiness documentation for releases and deployments., • Vendor performance scorecards and governance packs., • Architecture and compliance documentation aligned with EA and security standards., • Service availability, stability, and performance (SLA/SLO achievement)., • Cycle time and quality of small-change execution., • Reduction in incidents and faster MTTR., • Change success rates and reduction in service impacting changes., • Stakeholder satisfaction and service adoption metrics., • Cost efficiency and optimisation out come Knowledge, qualifications, and experience • Strong understanding of enterprise-scale service management and ITIL practices., • Experience governing small changes (configuration, workflows, integrations, access models) in enterprise platforms., • Knowledge of modern enterprise architectures, cloud technologies, identity, automation, and integration patterns., • Ability to evaluate minor technical enhancements without performing engineering work., • Vendor governance experience, particularly with managed service providers., • Strong analytical and reporting skills for KPIs, financials, trends, and service insights. Skills and Competencies • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Engaging Communication: Engages and influences by using a wide range of communication methods and styles with the ability to present complex technical issues to varied populations. Facilitates understanding and encourages communication both within own team and more broadly., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Identifying and developing talent: Identifies and appropriately deploys key knowledge, skills and experience required across their organisation. Uses Hays’ people process to attract, develop, and engage and retain the appropriate talent., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met. Able to cope well with pressure, deals constructively with setbacks., • Comfortable travelling– a dispersed geographic spread of countries., • Able to work across multiple time zones., • Fluency in written and oral English. At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonuses, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR, • Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Always leading with our values, • Spotting potential and developing your team to ensure there is a strong talent pipelineWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets., • Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent., • Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings., • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Lounge & Bar Supervisor - Accommodation Available - Hook, Hampshire \n\n Lounge & Bar Supervisor Overview: \n\n Be responsible for assisting the Bar & Lounge Manager and F&B Manager in overseeing all food and beverage operations in the Lounge and bar area. To provide the highest quality of guest service in the Lounge and Bar with the aim at all times to exceed customer expectations, ensure total guest satisfaction, maximize repeat custom and maintain quality standards. This is an excellent opportunity to join the junior management team. \n\n Lounge & Bar Supervisor Key Responsibilities: \n\n\n\t • To deputise, when necessary, for Lounge & Bars Manager\n\t, • In Managers absence, to lead the service of food and beverages to the standard set, supporting the Food and Beverage Assistants\n\t, • Lay up and break down of the Lounge for various services throughout the day, as per Function details or as directed.\n\t

Store Manager Designate Store Manager Designate - South London - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? As a Store Manager Designate, you will report to the Area Manager, and you will be working in one of several stores within the local area. You will empower the teams you are working with to maximise sales and performance across all major KPI's. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and different sized stores to develop your skills as a Store Manager. When recruiting for Store Manager Designates, we intend that you'll complete a few months in a Designate role but that you will eventually take responsibility for your own store. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team. We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution. Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

Conference and Banqueting Assistant - Hook, Hampshire \n\n To ensure the highest standards of service and customer care are main. In all aspects of the Conference and Banqueting Department. \n\n Key responsibilities: \n\n\n\t • To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.\n\t, • To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.\n\t, • To ensure all coffee and tea breaks are served promptly at the agreed times.\n\t, • To present and serve food and beverages to the highest standards.\n\t, • To have a good knowledge of daily menus and available beverages\n\t, • To provide the highest quality of guest service standards with the aim of exceeding expectations at all times\n\t, • To ensure that you are aware of the hotel facilities and inform and sell these when asked by guests, therefore actively upselling.\n\t, • To report any defective equipment or general fault to Conference and Banqueting Manager, Deputy or Supervisor\n\t

Reporting to the Finance Manager, the Inventory Accountant will play a key role in reporting and control in respect of inventory. Supporting colleagues in other parts of the business, including the Inventory Operations and Customer Experience teams, with processes which cross between inventory and f

Join a Market-Leading Retailer - Assistant Manager | Croydon | Up to £35,000 Job Title: Assistant Manager Location: Croydon Salary: Up to £35,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities * Take ownership of a department and step up as Duty Manager when required * Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control * Drive exceptional customer service and team engagement * Oversee stock control, merchandising, and compliance standards * Ensure Health & Safety procedures are always followed * Analyse store data to identify areas for improvement and growth What We're Looking For * Proven exper...

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment.

About the Business This company is a well-established electronics manufacturing business based in Hook, Hampshire. It specialises in delivering high-quality electronic components and assemblies to a diverse range of industries. The organisation prides itself on innovation, reliability, and maintaining strong supplier relationships to ensure exceptional product standards. As it continues to grow, the company is committed to sustainable practices and operational excellence, making this an exciting opportunity to join a forward-thinking team with a reputation for quality and customer focus. Perks & Incentives The role offers a supportive working environment with some hybrid working flexibility. You will also benefit from CIPS support (if required), generous pension contributions, life assurance, income protection, and an annual bonus. Role Overview The Buyer will play a pivotal role in managing key supplier relationships and securing value for money on purchases. Reporting to the Procurement Manager, this role ensures timely supply of components by liaising closely with both UK and Far East suppliers, directly impacting the companys operational efficiency and cost control. Responsibilities * Manage 2-3 strategic suppliers for direct categories and a selection of indirect suppliers, ensuring value and performance.

Our Benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage… • A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family, • Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme, • Take your bank holidays flexibly to better suit your personal circumstances, • Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings, • Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth, • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day, • Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network, • Opportunities to nominate and receive Employee Recognition Awards We are seeking a highly skilled and experienced professional to join our team as the Cyclical Maintenance Manager responsible for leading and managing all routine and cyclical highway maintenance activities across Cambridgeshire. In this role, you will be accountable for ensuring the highway network is managed and maintained in a safe manner and ensuring that the lifespan of highways assets is maximised whilst ensuring we achieve good value for public money. For an informal discussion, please contact David Allatt, Service Director of Infrastructure and Project Delivery by email on About you We are seeking an exceptional leader with a deep understanding of all routine and cyclical highway maintenance. With a strong background in civil engineering, infrastructure, or a related discipline, you bring a wealth of experience in leading services within a large and dynamic organisation. You will be passionate about delivering high-quality, customer-focused services that make a tangible difference to communities. Your knowledge of highways, project management techniques, construction, and drainage & winter or green infrastructure maintenance is informed by industry best practice, national standards, experience and design guides. You will combine technical expertise with excellent interpersonal and leadership skills, enabling you to inspire teams, build strong partnerships, and drive continuous improvement. You will thrive in collaborative environments and leading others whilst incorporating a culture of accountability, professionalism, development, and excellence. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

As their new E-commerce & CRO Manager, you'll own the online growth engine-leading the trading calendar, driving continuous A/B testing and optimising the full customer journey. Trading & Commercial Performance. You will own the trading calendar, shaping how and when the business shows up co

Engineering Project Manager Up to £48,000 DOE Yolk Recruitment are recruiting for an Engineering Project Manager, offering a fantastic opportunity for either an experienced Engineering Project Manager or a Project Engineer ready to step up into a broader, more autonomous position. This position sits at the heart of the business, acting as the link between customers and internal teams across engineering, quality, operations, and supply chain. You'll be responsible for coordinating projects from initial concept through to production, ensuring timelines are met and stakeholders stay aligned. Working in an SME environment means you won't be buried under excessive project volume but you will be expected to take ownership, drive progress, and proactively chase actions to keep things moving. Projects can range from long-term NPI programmes (sometimes spanning years) through to engineering changes and tooling repairs, so no two days will look the same. Key Responsibilities Manage engineering projects from concept through to production, ensuring delivery on time and to required standards Lead and coordinate NPI activities including prototyping, trials, and production readiness Oversee and drive Engineering Change processes, ensuring changes are reviewed, approved, and implemented efficiently Act as the main point of contact for customers, providing updates on project progress, timelines, and technical matters Coordinate internal teams across engineering, operations, quality, planning, and purchasing to deliver project milestones Proactively chase actions and hold stakeholders accountable to maintain project momentum Manage tooling-related activities including tool manufacture input, repairs, and modifications Monitor project timelines and resolve issues that could impact delivery or production readiness Support technical reviews, customer requirements, and quotation activities for new projects Maintain clear project documentation, tracking progress, risks, and actions throughout the lifecycle About You Experience managing projects within a manufacturing or engineering environment Background as a Project Engineer, Engineering Project Manager, or similar Strong understanding of manufacturing processes and the challenges of production environments Confident working with customers and cross-functional internal teams Able to manage multiple priorities and keep projects moving forward Proactive, organised, and comfortable taking ownership in a standalone role This is what you'll get: Competitive salary Flexitime contract Company bonus Life assurance TPBN1_UKTJ

Conquip Engineering Group Conquip Engineering Group is a leading innovator in both the construction and engineering sectors, constantly pushing the boundaries through cutting edge design and robust manufacturing solutions. We are proud to be on the forefront of engineering excellence, driven by a passion for innovation and continuous improvement. We are currently seeking a dependable and experienced Class 2 Delivery Driver to join our team on a permanent basis. As a key member of our organisation, you will be responsible for ensuring the timely delivery of essential equipment for our projects while representing our company in all interactions. HGV Class 2 Delivery Driver Location: Hook, Hampshire (RG29) Our Hampshire depots offers a range of perks, including company quarterly bonus, stability, pension scheme, stay-away bonuses, expenses, and overtime paid at time and a half, with a high and achievable On-Target Earnings (OTE). The Role Based at our depots in Hampshire, you will report directly to the depot Manager whilst working with our dedicated and experienced transport team based at HQ. You will work 10-hour shifts, between the hours of 4am and 7pm , with your regular hours being 6am and 4pm , flexibility around these times is essential. You may also be required to stay overnight (up to 2 per week), with a fixed payment per stay away. This is a Monday to Friday position, with weekends off. Main Purpose of the Role Your primary responsibility is to work within the Transport department and ensure the safe, secure, efficient, and effective delivery of all orders. You must also adhere to all driving compliance standards in a professional and safe manner. Roles and Responsibilities Deliver and collect Conquip products in a professional, efficient, and effective manner. Liaise with the Transport Manager to ensure a customer-first approach is taken at all times. Communicate with the office and customers to maintain or exceed on-time delivery. Adhere to all legislation, including Tachograph and DSA driving standards. Maintain a positive image of the Conquip brand to our customers. Ensure your vehicle is well-maintained and compliant with all necessary requirements. Key Performance Indicators Tachograph Reports On-Time Delivery Customer Satisfaction Vehicle Maintenance Basic Skills Required Teamwork Manager's Feedback Compliance Class 2 Licence Delivery Experience London Driving Key Personality Traits Required Ability to work efficiently under pressure Excellent verbal and written communication skills Can-do, problem-solving attitude with the ability to work in a fast-paced, high-pressure environment and take on additional tasks as needed Positive and high-performing mindset Understand and embody Conquip's 5 core values If you are interested in this role and meet the criteria, please apply directly through this advert or contact our Head of Recruitment for an informal chat. We look forward to hearing from you. Team Conquip TPBN1_UKTJ

About The Role Make sure to apply with all the requested information, as laid out in the job overview below. HomeServe are now recruiting for directly employed Drainage Engineers to join our team! • Location - Croydon, • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work, • Additional paid overtime, • Fantastic pension scheme including Income Protection Cover, • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week, • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months, • Free HomeServe Cover 8 policy, • Employee assistance programme looking out for you and your family, • Company van with fuel card, • Use of company tools, uniform and PPE, • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development, • Learning and development opportunities, • HPWJ Water Ticket, • Full UK Driving Licence with no more than 6 penalty points, • Excellent customer service, • Proactive, 'can do' attitude, • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment

Assistant Banking Manager - Croydon. We have an exciting opportunity to join our Croydon branch as an Assistant Banking Manager. The role is responsible for the account administration of new and existing customers including significant direct customer contact, involvement with electronic banking, ma

A leading medical equipment distributor seeks a Retail Manager in Kingston to efficiently manage store operations and team members, achieve sales targets, and uphold high customer service standards. The ideal candidate will possess retail management experience, strong communication skills, and the a

Production Planner and Sales Operations Planner – Kent. My client, a global pharmaceutical manufacturing company, is looking for an experienced Production Planning and Sales Operations Planning Manager who will own and manage the site planning process to ensure consistent delivery of customer orde

A leading insurance provider is seeking a Senior Case Manager in Kingston to manage Workers Compensation claims and improve customer well-being.

A leading marine company in Kingston upon Thames is seeking a Location Manager to oversee sales and daily operations. The ideal candidate has over 30 years of experience in the marine industry and will be involved in various tasks from managing customer service to maintaining the location.

A leading retail company in Carshalton seeks an experienced Store Manager to lead operations, enhance customer experiences, and drive team performance.

A leading retail healthcare provider in Wallington seeks an Optical Manager to oversee operations and manage a team of optometrists and assistants.The role includes ensuring compliance, handling customer queries, and achieving department targets.A full dispensing optician qualification and proven le

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Oversee the customer database, ensuring compliance and a strong single customer view. You’ll have the space to think strategically while staying close to execution, leading initiatives that improve performance, strengthen relationships with customers, and support sustainable commercial growth, all

A popular fast-food chain in Kingston upon Thames is seeking an Assistant Manager to lead teams, enhance customer experiences, and ensure profitable operations.You'll require at least 1–2 years of management experience in a high-volume environment.This role allows for professional growth, with pat

A property maintenance company in Kingston upon Thames is seeking a proactive Call Centre Manager to lead a dedicated team. The successful candidate will focus on enhancing customer service and ensuring effective complaint resolution.

The ideal candidate will foster a creative store culture, while managing sales, customer service, and the development of their team.

Supporting colleagues in other parts of the business, including the Inventory Operations and Customer Experience teams, with processes which cross between inventory and finance, and in developing financial controls and processes for new transaction types. Reporting to the Finance Manager, the Invent

Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and