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About Us London Fields Design School Based in East London’s creative heart, we offer flexible, career-focused digital design training delivered by industry professionals. Our students graduate with up to 20 software certifications, strong portfolios, mentoring, and hands-on placements within the creative community. London Software Training Established in 2012, we provide practical, hands-on training in industry-standard design software, both in-person and online. We support learners with live sessions, portfolio guidance, free refreshers, and tailored support to help them succeed in creative careers. The Role We’re seeking a capable and driven Project Manager to work closely with the Founder across two dynamic and fast-growing education brands: London Fields Design School and London Software Training. This role blends project management and strategic execution. You’ll be responsible for leading initiatives across departments while acting as a trusted right hand to the Founder—helping turn vision into actionable plans, managing key relationships and keeping operations aligned with company goals. It’s a perfect opportunity for someone who thrives in a creative, high-growth environment and wants to make a tangible impact every day. Your Role as a Strategic Project Manager • Act as the Founder’s key partner in executing business vision across both brands, • Lead projects in all areas of the business (operations, marketing, sales, creative, academic, partnerships), • Own and drive high-level projects with minimal supervision, • Pre-empt roadblocks and solve problems proactively across departments, • Communicate confidently and professionally on behalf of the Founder when required, • Bring structure, accountability and clarity to fast-moving initiatives, • Help develop and implement new ideas, services, systems and partnerships Key Responsibilities Project and Operations Management • Oversee day-to-day operations across both businesses, • Manage timelines of employees and delivery across multiple teams and initiatives, • Ensure each employee is thriving and working to their best potential, • Scope includes: Marketing, Sales, Branding & Communications, Customer Service & Experience, Academic & Course Development, Partnerships & External Relations, People & Culture Project Initiation • Analyse existing projects to identify areas for improvement and opportunities for upgrades, • Consult with the Founder and develop and implement new projects designed to enhance functional performance and income, • Engage with and utilise staff members to achieve agreed project outcomes Hands-on Work in Partnerships • Identify potential partners and create a target list, • Initiate contact with identified partners to arrange meetings, • Finalise mutually beneficial partnerships that contribute to business growth, • Operate autonomously, offering contributions beyond the scope of the sales team Independent Leadership • Take full ownership of your projects and operate autonomously without needing direct guidance from the Founder, • Ensure smooth execution of all operations, stepping in to cover tasks during the Founder’s absence What We’re Looking For • Proven experience in project management or operations — ideally in sales, marketing, education, or creative industries, • Excellent organisational and people management skills, • A calm, solutions-focused mindset with the ability to juggle multiple priorities, • Comfortable leading initiatives independently while working closely with the Founder, • Based in/near London, with the ability to be in our Hackney studio 4-5 days per week Desirable Experience • Creative Industries – Understanding of design, media, creative workflows, or tools like Adobe, AutoCAD or SketchUp, • Education and Training – Experience running programs, managing tutors, or supporting student engagement, • Sales and Business Development – Background in business growth, partnerships, or B2B engagement, • Marketing and Communications – Strong grasp of content strategy, brand storytelling and digital marketing Package • Location: East London (Hackney) – 4 Days in Office / 1 Day Remote Option, • A central leadership role in two exciting and growing education businesses, • Salary: Competitive, based on experience, • Performance bonus, • Annual performance-related pay review, • 30 days annual leave + bank holidays, • 1-year contract with potential for renewal or expansion, • The chance to work alongside the Founder on meaningful, high-impact projects, • An opportunity to help shape the future of design education

Job Title: Sales and Tailoring Assistant Location: Norton & Sons, Savile Row, London Position Type: Full-time, 5 days a week (including Saturdays) About Us: Established in 1821, Norton & Sons is one of Savile Row’s most storied tailors, known for our uncompromised craftsmanship and commitment to contemporary bespoke tailoring. As our business continues to grow, we are looking for a dedicated Sales and Tailoring Assistant to join our dynamic team on Savile Row. Role Overview: We are seeking a personable, highly motivated Sales and Tailoring Assistant who can help drive sales across our Bespoke, Made to Measure, and Ready to Wear offerings. As well as sales, this role offers the opportunity to help out with the smooth running of the behind the scenes process - helping to ensure that the workshop is working efficiently alongside our head cutter and undercutter and that customer deadlines are being met. This role is central to the client experience at Norton & Sons and will involve building lasting relationships with new and existing customers while maintaining the exceptional client experience we are known for. Key Responsibilities: Sales & Client Relations • Actively pursue and achieve monthly sales targets across all our available service offerings., • Deliver a personalised client service, offering expert guidance across Bespoke, Made to Measure, and Ready to Wear., • Follow through on all sales with detailed clientelling, proactive communication (including email outreach) and a positive sales attitude, highlighting the signature Norton & Sons bespoke style., • Maintain regular communication with clients, including outreach about seasonal collections, cloth options, trunk shows and appointments., • Work with our head of marketing to create newsletters and marketing ideas for successful future campaigns., • Build long-term relationships with clients through thoughtful follow-ups and a genuine understanding of their preferences and history with Norton & Sons., • Maintain detailed client records using our online system to support ongoing service and re-engagement. In-Store Operations • Support day-to-day operations on the shop floor including fittings, consultations, answering phone enquiries and undertaking general administrative duties., • Reporting to the store manager and working closely with the team, supporting across a variety of tasks as needed to ensure smooth daily operations., • Assist with merchandising, stock management, and general upkeep of the showroom., • Provide feedback on product performance and customer preferences to inform future product development. Trunk Shows & Outreach • Undertake our U.S. trunk shows when needed, representing the brand and securing sales opportunities for our large clientele in the states as well as growing business. Qualifications & Experience • Strong experience in sales with a track record of building excellent client relationships and driving business., • Excellent interpersonal and communication skills, both written and verbal., • Confidence in managing client relationships with discretion, warmth, and professionalism., • Comfortable working as part of a close-knit team in a fast-paced, client-facing environment., • Willingness to occasionally travel to the US as part of our trunk Shows., • Availability to work Saturdays as part of the regular weekly schedule., • Any experience within the tailoring industry, whether that be sewing, cutting or taking client measurements is preferred but not mandatory. Attributes • Warm, approachable, and professional with clients., • A strong interest in menswear, craftsmanship, and heritage brands., • A team player who thrives in a collaborative environment., • A willingness to adapt and take on a variety of roles within a small company., • Passionate about heritage, tailoring and craftsmanship but open to the ideas of innovation in a fast growing name on Savile Row., • Strong organisational skills with attention to detail and deadlines. What We Offer • The opportunity to be part of a respected, growing house on Savile Row., • Exposure to high-end menswear and craftsmanship at the highest level., • A supportive team environment with room for development. For any further enquiries, please contact us at

Working with JOSEPH We are looking for talented individuals for our concession store at Selfridges London. As a Store Manager, you will lead, support, coach, challenge and empower your team to achieve the Company’s objectives through example setting, clear targets, training, excellent customer service expertise and effective merchandise presentation skills. You will work to ensure that the Company’s Values and objectives are embodied to ensure a seamless shopping experience for the client. The ideal candidate will have a positive and proactive approach to store administration and operations while ensuring that store and the team are engaged and motivated to consistently meet the Company’s standards and expectations. Key Responsibilities and Duties: This will include but is not limited to: Sales & Commerciality: • Drive sales in-store, exceeding Company's expectations., • Develop strong clienteling initiatives., • Manage budgets and suggest commercial solutions., • Ensure team understands commercial objectives. Customer Service: • Lead by example with brand knowledge and service., • Maintain high sales and service standards., • Handle customer concerns effectively., • Embody luxury service and Company Values. Leadership: • Set and manage team KPIs., • Develop succession plans., • Coach and mentor employees., • Manage employee relations effectively., • Promote a professional environment and positive mental health., • Own recruitment, training, and development. Store Operations: • Maintain Model Store Framework standards., • Conduct stock take and manage stock effectively., • Ensure health & safety is maintained in store., • Manage store administration and asset security., • Maintain housekeeping and safety standards. Key Skills & Experience: • Extensive luxury retail experience., • Strategy development and commercial knowledge., • Collaboration with key stakeholders., • Strong clienteling and sales track record., • Proficiency in POS and store systems., • Exceptional organizational and managerial skills., • Performance and employee relations management., • Relationship building and effective communication., • Training and development expertise., • Resilience, positivity, and innovation., • Initiative, problem-solving, and accountability., • Excellent time management and attention to detail. JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail. Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Job Role Drive the growth of the Bank’s retail business by sourcing and promoting retail products—primarily Buy-to-Let (BTL) mortgages—while ensuring a seamless end-to-end customer experience. Identify and pursue new business opportunities through networking and enhancing awareness of the Bank’s offerings. Key Responsibilities • Deliver excellent service to brokers/customers to encourage business placement with the bank., • Proactively generate new business in the target market., • Achieve individual and Bank sales targets in collaboration with the Head of Intermediary Relations., • Build and maintain strong relationships with brokers, clearly communicating product features and lending criteria., • Attend business meetings and events to promote brand visibility and identify sales opportunities., • Network with brokers, networks, and stakeholders to expand business reach., • Act as key account manager for selected brokers/networks., • Ensure compliance with Bank policies and regulatory guidelines., • Manage the sales pipeline effectively with timely follow-ups., • Handle administration, reporting, and communication efficiently., • Set and manage broker/customer expectations to encourage repeat business., • Support brokers in case submission and ensure quality applications., • Onboard new brokers and networks to increase market share., • Perform additional tasks as assigned by line managers.

We are very excited to present this new role, it's perfect for an ambitious leader looking to steer an experienced team to new heights utilising their commercial marketing experience. As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Commercial Responsibilities Strategic Ownership: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI. Brand and Market Positioning: • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips., • Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance., • Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions. Team Leadership & Development: • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. About You You’re the perfect fit if you: o Proven experience in a commercial, product, or marketing management role within the travel industry. o Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. o Excellent communication and negotiation skills, with confidence in representing the business externally. o Experience leading and developing small teams. o Strong analytical skills, with the ability to interpret data and make commercially sound decisions. o Understanding of product development, contracting, and supplier negotiation. o Bring experience or a strong understanding of the Latin American tourism sector. o Have excellent communication skills and enjoy collaborating across departments. About Us Latin Routes is no ordinary tour operator. What started in a tiny office above a pizza shop has grown into a thriving company with two brands Latin Routes is an award-winning and leading UK tour operator specialising in holidays to Latin America. We have a passionate team of knowledgeable Travel Specialists ready to help clients plan the trip of a lifetime, designing their own Truly Individual Holiday. Polar Routes is the polar expedition cruise specialist, and we partner with over 22 operators to bring clients a huge range of expedition cruises to the Arctic, Antarctica and beyond. We take great pride in our unrivalled knowledge of the ships, itineraries and these wonderful destinations. We’re on-course to become the UK’s biggest wholesaler of expedition cruises to the polar regions. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 38.75 per week, predominantly Monday-Friday. Shifts during the week will be 9am – 5:30pm, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs

Job description: Working for NRG is game changing, if you are ambitious, driven with a strong work ethic, we want to hear from you. We are recruiting for a strong Gym Manager to join our growing team. Description: The Gym Manager position is a high-profile leadership position that is responsible for the gyms overall direction, coordination, operation, and success. The Gym Manager will ensure the Gym exceeds financial goals, while providing remarkable leadership in areas of customer service, sales, in-gym business performance, and member retention. The Gym Manager will provide daily support to a team of staff and offer on-going leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding staff accountable to the NRG gym expectations. The Gym Manager will also act as the club ambassador to provide each member an unforgettable experience. Manage membership acquisition and retention, revenue and expenses on a daily basis. Manage financial budgets with planning, forecasting, and revenue generation from various club needs Review monthly reports for club revenue reconciliation, non-revenue. Calculate rotas to payroll monthly. Member & Team Member Relations Act as "The ambassador of your Gym" by greeting members, cultivating relationships, and encouraging connectivity by promoting an engaging and welcoming environment. Manage a team of Personal trainers and staff Provide exceptional customer service by assisting members with their suggestions and concerns. Perform a daily walkthrough to ensure that all areas of the club are clean, tidy and safe. Demonstrate a positive attitude and ensure staff and team members are providing the highest level of customer service, cleanliness, and performance at all times Authorise all employee status changes, new hires and terminations. Develop appropriate succession plans. Attend weekly calls and live meetings monthly. Qualifications & Experience: Proven & successful management experience within the Leisure Industry, with a focus on fitness operations Reps Level Three Personal trainer qualification. 3+ years’ experience in fitness, Leisure hospitality, or retail industries. Experience providing customer service and dealing with customer concerns Sales or fitness management experience highly preferred. Track record of success in a performance-driven work and sales culture Have broad oversight over all elements of the Gym events and promotions that drive revenue and contribution performance. Knowledge, Skills and Abilities • Experience interviewing and hiring department managers and front line team members, • Excellent supervisory, interpersonal communication, and time management skills, • Decision making, problem solving, strategic planning, and data analysis skills Proven conflict management skills, • Knowledge of standard office procedures and computer software Excellent customer service skills, • Ability to build relationships with members Excellent verbal and written communication skills, • Ability to effectively multi-task with tight deadlines both independently and within a team environment Ability to define problems, collect and analyse data, establish facts, draw valid conclusions and recommend solutions, • Ability to effectively build teams, • Ability to make decisions easily and quickly, • Excellent supervisory, presentation, and time management skills, • Knowledge and passion for the health and fitness industry Job Type: Full-time Additional pay: • Gym membership, • Health Hero cover

GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use our vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. The SEO manager role will play a pivotal part in the new customer growth of all our brands. With strong knowledge of SEO methodologies, ranking strategies, some technical understanding, and a passion to stay on top of trends in SEO. The ideal candidate is data driven, a clear communicator who can translate data into insight seamlessly. What you’ll be doing day to day • Applying best in class SEO practices to all our websites to achieve organic acquisition objectives, • Work with the Department Head to develop and execute comprehensive SEO strategies per country to improve site performance and organic search rankings., • Conduct in-depth technical audits of websites, identifying issues such as crawlability, indexation, site structure, and Core Web Vitals, and implement solutions., • Work closely with developers to ensure SEO best practices are integrated into website architecture, platform migrations, and new site builds., • Collaborate with the content team to optimise on-page elements, including metadata, internal linking, and keyword targeting., • Analysing, sourcing and checking links for our link building strategy., • Keyword research, search intent modelling and keyword mapping to achieve high rankings., • Stay updated with the latest Google algorithm updates, technical SEO trends, and industry best practices. What your background looks like • 3+ years’ experience in an SEO role, • Ideally having worked in online gambling before, • Is well-rounded in all pillars of SEO including technical, content, and off-site link acquisition, • Has great experience in the typical SEO toolset i.e. Ahrefs, SEMRush, Google AnalyticsGoogle Search Console, or similar., • Has experience or a desire to innovate and elevate SEO and the wider organic earned and owned product offering including integrated search, • Organisational commitment and performance excellence skills, • Good public relations/relationship building, management report writing, and communication skills, • A strategic thinker with strong analytical, visionary, and problem-solving skills, • French speaking would be advantageous but not a must * We operate with a hybrid working model of 3 days per week at our office on Fenchurch Street, and 2 days working from home. Please ensure this works for you before applying! *

An exciting opportunity has arisen for a Senior Supporter Care Manager to join a well-respected charity based in London. This is a full-time, permanent role leading the Supporter Care team to deliver exceptional donor stewardship and first-class supporter experiences, ensuring every supporter feels valued and connected to the charity’s mission. Key responsibilities of the role: • Lead and develop the Supporter Care team to deliver outstanding service and supporter communications, • Oversee donation processing, Gift Aid, and thanking procedures, ensuring accuracy and compliance, • Develop and implement strategies to enhance supporter satisfaction, retention, and engagement, • Use data and insight to improve processes and inform supporter journey development, • Manage and resolve complaints and sensitive enquiries effectively and professionally, • Collaborate with fundraising and communications teams to ensure a consistent, high-quality supporter experience, • Produce regular reports on performance, supporter feedback, and key metrics Ideal candidate profile: • Strong experience in supporter care, customer service, or donor relations, ideally within a charity environment, • Proven people management skills, with the ability to motivate and develop a team, • Excellent communication, organisation, and problem-solving abilities, • Confident working with CRM systems such as Raiser’s Edge or Salesforce, • Knowledge of data protection and fundraising compliance, • Passionate about delivering excellent supporter experiences and continuous improvement Location: Central London Salary: £51,000 per annum Working hours: Full-time, 35 hours per week Working pattern: Hybrid (2 days per week on-site) Contract: Permanent This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

Customer Relations Manager – Southbank Centre. Lead Southbank Centre’s Customer Relations operations, establishing procedures to embed visitor experience into the organisation’s approach and reduce complaints. Coordinate administration relating to customer relations.

Our Customer Success team is looking for a relationship builder with the dedication to tackle hard problems to join our team as a Partner Relations Manager for Industry. Experience supporting customers with SaaS products - you may have held one (or more) of the following titles: Customer Success Man

Experience in accelerating delivery and implementation of CRM systems in a successful CRM team. The CRM Manager at Stella will oversee the development of programs, roadmaps, and Customer Relations strategies. The CRM Manager will also deliver relevant marketing programs through multiple communicatio

Reporting into the Head of Sales, you will be responsible for building occupancy and revenue through the acquisition of new members for day care, residential care and respite care across a portfolio of premium locations in Central London. Opportunities for career advancement in a rapidly growing lux

The Sales Manager supports the store's management team by implementing the appropriate field action plans in order to achieve the objectives.He/she is the reference point for sales and customer relations within the boutique and supports the team in order to bring the Balmain Signature to life.He/she

Manager, Customer Trust External Relations, Customer Trust External Relations. The Customer Trust External Relations (CTXR) organization works to ensure positive public perception of Amazon's trustworthy shopping experience. We are the safest place for customers to shop online, and the customer-obse

Reporting directly to the Director of Brand & Public Relations, the Manager will play a critical role in executing content strategies that amplify our brand, position us as thought leaders, and support our demand generation, sales enablement, customer community building, and brand awareness goals. G

Elevate the customer journey by translating product insights into lasting relationships and harness your expertise in proactive collaborations, onboarding, and product evolution.As a Customer Success Manager in JPMC's central Infrastructure Platforms team, you develop and maintain customer relations