JOB TODAY logo

Customer service consultant jobs in BorehamwoodCreate job alerts

  • Water Hygiene Engineer
    Water Hygiene Engineer
    30 days ago
    £31000–£36000 yearly
    Full-time
    London

    Location: London (with UK-wide travel as required) Job Type: Full-time Salary: £31,000 - £36,000 per year (depending on experience) Benefits: Company car, pension, performance bonus, uniform, tools, PPE provided About Us My Aqua Ltd is a leading independent consultancy delivering expert Legionella and water quality management services across the UK. With a growing national portfolio, we are looking to expand our technical team by hiring a versatile and experienced professional with a background in both water hygiene engineering and Legionella risk assessments. Role Overview We are seeking a multi-skilled Water Hygiene Engineer who is also qualified and experienced in Legionella Risk Assessment writing. This role involves completing routine water hygiene tasks and undertaking risk assessments to ensure client sites remain compliant with current legislation and guidance. Key Responsibilities Water Hygiene Duties • Temperature monitoring, outlet flushing, and descaling as per ACOP L8 and HSG274 guidelines., • Water sampling in accordance with BS7592 standards., • TMV servicing, calibration, and replacement., • Showerhead cleaning/disinfection., • CWST and calorifier inspections, cleans, and blowdowns., • Basic plumbing tasks, expansion vessel servicing, and booster pump maintenance., • Maintain site water logbooks and complete all necessary documentation., • Communicate effectively with the service department to ensure efficient task completion. Legionella Risk Assessment Duties • Conduct Legionella risk assessments to a high standard following ACOP L8 (4th Edition), HSG274 Parts 1-3, BS8580-1:2019, and HTM 04-01., • Create written reports with schematic diagrams, manual and digital entry., • Attend client review meetings as necessary and provide technical advice., • Support the company with additional operational tasks where required. Requirements • Minimum 3 years' experience in both water hygiene services and Legionella risk assessments., • City & Guilds Legionella Risk Assessment qualification (or equivalent)., • In-depth knowledge of:, • ACOP L8 and HSG274 (Parts 1-3), • BS8580-1:2019, • HTM 04-01 (Healthcare Premises), • Confident in using Microsoft Office and PDAs for reporting and schematics., • Full, clean UK driving licence., • Enhanced DBS certification (or willingness to obtain)., • Able to work independently and travel as needed., • Strong interpersonal and customer service skills., • High standard of written and verbal communication – examples of previous LRA and other reports to be submitted with your application. What We Offer • Competitive salary based on experience., • Fully equipped company vehicle., • Tools, uniform, and necessary PPE., • Ongoing professional training and development., • Opportunity to work in a supportive and growing team environment If you are a skilled and qualified professional ready to take the next step in your water hygiene and Legionella compliance career, apply now to join My Aqua Ltd.

    Immediate start!
    No experience
    Easy apply
  • Clinic coordinator
    Clinic coordinator
    2 months ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

    Immediate start!
    Easy apply
  • Beauty Therapist
    Beauty Therapist
    2 months ago
    £14.5 hourly
    Part-time
    Elstree

    Job Summary We are currently looking for a skilled and enthusiastic therapist to join our team and provide our clients with a great experience. You will be responsible for all aspects of the service, including customer service, product knowledge, and the overall customer experience. As a beauty therapist , your goal will be to achieve results with your clients through effective assessment and tailored treatment. Your success will contribute to the company growth and reputation, while simultaneously developing your personal skills as an expert therapist. The ideal candidate will be friendly, passionate, very organized and detail oriented. You should be able to multitask in a fast-paced environment while maitaining customer service and satisfaction. Primary role: Provide a wide range of services to clients, including Hydra Facial, Chemical Peels, Microneedling, Body Contouring, Radio Frequency, Circadia and LED facials. Provide consultations, advise clients on treatments and skin care products most suited to their personal needs and book them in. Ensure the cleanliness, hygiene, and sterilization of all equipment, tools, and treatment room in compliance with health and safety standards. Focused on developing a regular clientele through the building of your profile and recommendations. Maintain accurate clients records, including treatment plans, products usage and progress notes. Work as part of a team to maintain exceptional company standards. A positive attitude, inspiring all team members to maintain high standars and maximise revenues by doing so yourself. Person Specification: To be considered for this role, you must have an Level3/4 or other relevant certifications. Proven experience in performing skin treatments, with a solid track record delivering safe and effective results. In-depth knowledge of various skin types and hair colours. Minimum 1 year clinic experience in a similar fast-paced aesthetic clinic. Please submit your application as soon as possible as we may close this vacancy once sufficient applications are received. We look forward to hearing from you. Job Type: Part-time Additional pay: Performance bonus Tips Schedule: 10 hour shift 8 hour shift Weekend availability

    Immediate start!
    Easy apply