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Engineering Customer Support Glasgow based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone who works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues? Based from our Glasgow Office in Bellshill, we are looking for Technical Support Coordinator to join us. In this role you will be part of a small Technical team who take calls from our internal and external customers acting as a first response to any queries regarding our machines. As a Technical Support Coordinator, you'll love to help and resolve problems as you'll deal with a variety of people on the phone during the day covering a variety of issues. They might need some guidance and support using one of our machines or there might be a technical issue with the machine - whatever the query, you will be responsible for providing helpful advice and guidance in a positive manner ensuring that the problem is resolved efficiently. This role is based at our Glasgow Office and the hours are Monday – Friday 8am - 5.30pm. In reward we can offer a competitive salary, 25 days holiday + bank holidays, Westfield healthcare, Life assurance at x2 contractual salary, auto enrolment pension and access to retail discounts through our Lifestyle portal. About you: - Based commutable to our office, with possible occasional visits to depot network and service providers. Demonstrable mechanical engineering knowledge (motor/fleet/automotive industry, powered access, construction). Demonstrable problem solving skills and an ability to find solutions under pressure. Credible communicator, oral and written, with an empathetic approach to customer service. Competent IT skills – MS Excel and Outlook with the ability to learn and operate internal systems. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

Were supporting a growing technical business in Marlow that is looking for a Customer Service Coordinator to join their team. Experience in a customer service or sales support environment. This position acts as the key link between customers, sales, and internal operations, ensuring orders flow smoo

In this newly created role, they are looking for an organised and proactive Customer Service & Sales Support professional to support the sales team and ensure customers receive a smoot. Sales Support & Customer Service Coordinator (Agricultural Machinery)THE COMPANYGM Stephenson Ltd are a well-estab

A good understanding of written English GrammarAbility to touch-typeMore about the Customer Service Coordinator role…To deal with customer service matters received be email or phone, and address customer issues in a prompt and organised way and in line with SLA’s to ensure a positive customer jo

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

A good understanding of written English GrammarAbility to touch-typeMore about the Customer Service Coordinator role…To deal with customer service matters received be email or phone, and address customer issues in a prompt and organised way and in line with SLA’s to ensure a positive customer jo

Relevant telephone based customer service experience. Care and respect for our colleagues and service users. Enhance our service users’ lives.

More about the Customer Service Coordinator role…To deal with customer service matters received be email or phone, and address customer issues in a prompt and organised way and in line with SLA’s to ensure a positive customer journey. Customer Service Coordinator - PeterboroughJob Type: Full tim

A leading construction materials provider in Uddingston seeks an Apprentice Customer Service Coordinator to engage with customers, process orders, and build relationships.

A well-known global manufacturer in the United Kingdom is offering a role for a Sales Administrator or Customer Service Coordinator. Key responsibilities include reviewing order quantities, preparing invoices, and ensuring clarity in customer service tasks. The position involves processing contracts

A leading healthcare provider in the UK is seeking a Customer Service Coordinator to handle calls from service users regarding community healthcare equipment.

A recruitment agency is seeking a Customer Service Advisor for a temporary opportunity in Radstock. This role requires a proactive attitude and excellent customer service dedication. Responsibilities include managing administrative tasks, coordinating engineers' workloads, and acting as the first po

Apprentice Customer Service Coordinator – Uddingston, South Lanarkshire, G71 5PH. As an Apprentice Customer Service Coordinator:. Apprentice Customer Service Coordinator (Distribution).

A leading service solutions provider is seeking a Service Planner in the United Kingdom to effectively plan and coordinate service activities. Responsibilities include scheduling service visits and liaising with customers. The ideal candidate will have strong organizational skills and experience in

A leading construction materials company is looking for an Apprentice Customer Service Coordinator to work in Uddingston. The ideal candidate should possess strong communication skills, the ability to multitask, and a commitment to customer service. Responsibilities include coordinating deliveries,

A leading equipment hire company in the United Kingdom is seeking a Customer Hire and Sales Coordinator based at their customer office. Candidates should have significant customer service experience, preferably in the Construction/Hire industry, and strong administration skills. This role will invol

Strong customer service and stakeholder management skills. Deliver service in line with KPIs and contractual standards.