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Job Title Customer Claims Insurance Coordinator Immediate Manager Insurance Manager JOB PURPOSE The Insurance Customer Claims Insurance Coordinator is responsible for the efficient handling of all insurance-related tasks and customer enquiries in a timely and professional manner. The Customer Claims Insurance Coordinator reports to the Insurance Manager and is responsible for assisting with all aspects of insurance claims and administrative duties, specifically those relating to customer vehicle damage, splashback complaints and fuel contamination issues but not limited to. The Customer Claims Insurance Coordinator may be required to prepare spreadsheets, reports, and draft bulletins to maintain databases and assist in general insurance operations. MAIN ACCOUNTABILITIES • Address customer enquiries and concerns related to insurance claims with professionalism and efficiency., • Provide clear and timely communication to customers regarding their insurance claims., • Log all claims and related communications on the system., • Work with Contract Managers, Area, and Regional Managers to resolve insurance customer claims., • Direct unresolved insurance issues to the appropriate teams., • Monitor and provide feedback on the efficiency of insurance processes, ensuring all procedures are followed. KNOWLEDGE AND SKILLS REQUIRED • Previous customer service administration experience is essential., • Excellent communication skills: verbal, electronic, and written., • Highly computer literate with excellent working knowledge of Microsoft Office programmes., • Excellent organisational skills with the ability to prioritise tasks and work to deadlines., • Ability to achieve targets whilst maintaining accuracy., • Ability to develop positive working relationships with colleagues and external contacts., • Rational decision-making and judgement. COMMUNICATIONS Internal Contacts: • Insurance Manager, • Area Managers, • Infrastructure, • EV, • Managing Director, Operations, • Other Directors, • Operations Directors, • Other Head Office Personnel, • Regional Managers The main external contacts of the post are: • Representative(s) from external insurance and claims companies, • Customers, • Contract Managers, • Insurers, • Loss Adjusters, • Solicitors You will be passionate about delivering excellence in insurance operations and customer service, with the ability to apply industry experience to improve the efficiency of insurance processes. • Adequate knowledge of the workings of a petrol station forecourt., • Effective communication skills, including verbal, electronic, and written., • Highly computer literate with excellent working knowledge of Microsoft Office programmes., • Excellent organisational skills with the ability to prioritise tasks and work to deadlines., • Strong customer service skills with the ability to handle challenging situations professionally., • Ability to achieve targets while maintaining accuracy., • Ability to develop positive working relationships with colleagues, customers, and external contacts. The Company MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms. We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

We are recruiting for a Logistics Operations Coordinator to join an established and forward-thinking logistics company in St Albans.\n\nThis role would suit an individual who is passionate, ambitious and wishes to develop a career in international logistics, while working for a financially strong and stable company.\n\nWhat’s in it for you?\n\n Up to £40k depending on experience.\n\n Monday to Friday 08.00-17.30 (1 in 4 Saturday mornings 08.30-11.00), office based – no hybrid working.\n\n 22 days holiday + Bank Holidays\n\n Varied and busy role within a vibrant and diverse office\n\n Free parking\n\nKey Responsibilities:\n\n Organising the movement of cargo across Europe and the UK\n\n Communicating accurately complex instructions to both Customers and Suppliers.\n\n Providing the highest standards of Customer service.\n\n Planning and communicating routes to the fleet of drivers.\n\n Minimising ‘off route’ mileage to maximise operational efficiency.\n\n Monitoring drivers’ duty and driving time to ensure compliance is correctly followed.\n\n Processing Customer orders through use of the in-house operating system with an emphasis on attention to detail.\n\n Compiling customs documentation to facilitate shipment freight into Europe.\n\n Building strong relationships with clients, principally through verbal engagement.\n\n Quoting transport rates to customers to gain orders\n\n Communicating with colleagues in different departments to ensure internal procedures are followed correctly.\n\n Allocation of available resources (trucks, drivers, trailers) to meet clients demands.\n\nWhat the employer is looking for:\n\n Excellent communication skills\n\n A professional, positive and helpful attitude.\n\n Commercial acumen with the ability to negotiate directly with clients and suppliers and identify and exploit opportunities to increase both turnover and more importantly profit.\n\n Presentable, energetic and enthusiastic.\n\n Strong organisational skills with an excellent memory.\n\nRed Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.\n\nPlease note due to the number of applications we often receive; only shortlisted applicants will be contacted

We are currently recruiting for a Customer Claims Insurance Coordinator to join a fast-growing, company based in St Albans.\n\nYou will be responsible for the efficient handling of all insurance-related tasks and customer enquiries in a timely and professional manner.\n\nYou may be required to prepare spreadsheets, reports, and draft bulletins to maintain databases and assist in general insurance operations.\n\nWhat’s in it for you?\n\n Salary: up to £28k\n\n Hours: Monday to Friday 9am-5pm – hybrid (1 day at home after training)\n\n 22 days holiday plus 8 days bank holiday\n\n Free parking\n\n Private medical insurance\n\n Life insurance\n\n Progression opportunities\n\nKey responsibilities:\n\n Address customer enquiries and concerns related to insurance claims with professionalism and efficiency\n\n Provide clear and timely communication to customers regarding their insurance claims\n\n Log all claims and related communications on the system\n\n Work with Contract Managers, Area, and Regional Managers to resolve insurance customer claims\n\n Direct unresolved insurance issues to the appropriate teams\n\n Monitor and provide feedback on the efficiency of insurance processes, ensuring all procedures are followed\n\nWhat the employer is looking for:\n\n Previous customer service administration experience is essential\n\n Excellent communication skills: verbal, electronic, and written\n\n Highly computer literate with excellent working knowledge of Microsoft Office programmes\n\n Excellent organisational skills with the ability to prioritise tasks and work to deadlines\n\n Ability to achieve targets whilst maintaining accuracy\n\n Ability to develop positive working relationships with colleagues and external contacts\n\n Rational decision-making and judgement\n\nRed Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.\n\nPlease note due to the number of applications we often receive; only shortlisted applicants will be contacted

Our client is a well-established European trailer operator and Freight forwarder, a market leader in the provision of European logistics services to a large number of very substantial manufacturers, importers and exporters both in the UK and in Europe\n\nWe are now looking for a Senior Freight Operations Coordinator to work at our clients office in St Albans \n\nYour role will involve \n Organising the movement of freight across Europe and the UK. \n Communicating accurately in written and verbal form complex instructions to both Customers and Suppliers.\n Negotiating with both Customers and Suppliers to achieve most cost-effective solution. \n Providing the highest standards of Customer service.\n* Processing Customer orders through use of the bespoke in-house" operating system with an emphasis on attention to detail. \n Compiling customs documentation to facilitate shipment of our client's freight into and from Europe. \n Building very strong relationships with our clients, principally through verbal engagement. \n Communicating with colleagues in different departments to ensure internal procedures are followed correctly.\n\nIn order to apply for this role, you will have \n Experience in road freight, international transport or logistics \n Excellent communication skills (Written & Verbal)\n A professional, positive and helpful attitude.\n Commercial acumen with the ability to negotiate directly with clients and suppliers and identify and exploit opportunities to increase both turnover and more importantly profit.\n Presentable, energetic and enthusiastic.\n* Strong organisational skills with an excellent memory. \n\nSalary and Benefits \n Salary £34,000 to £40,000\n Pension \n* 22 Days holiday to start

Service Coordinator - St Albans - Hybrid \n\nAre you a strong administrator and communicator, living locally to St Albans? \n\nAre you looking for a varied permanent role, working on a hybrid basis - 2-3 days in the office per week? \n\nIf so, our well respected and expanding client is keen to hear from you! \n\nThe Role \n\nCoordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works\nBe the primary point of contact for the customer and liaising with clients using written and verbal communication as required\nEnsure all aspects of work are arranged including engineer access, parts and equipment\nManage all jobs through to the point of invoice as efficiently as possible\nLiaise with other internal departments as necessary to meet customer requirements\nWork closely with the Operations Manager to deliver contract efficiencies More Detail \n\nYou will thrive in a fast paced environment, often working under pressure as part of an experienced and friendly team. You should be organised with strong attention to detail, possess excellent communication skills and the ability to multi-task and use own initiative where necessary. Previous experience in planning/scheduling and customer service is desirable but not essential for the right person! \n\nThe Person \n\nStrong administration and communication skills\nAbility to multi task and prioritise\nExcellent customer service skills\nPlanning or scheduling experience desirable but not essential\nA team player!\nLiving within a commutable distance of St Albans \n\nThis is an excellent varied and fast moving permanent role with a lovely company, working 2-3 days in their St Albans office. \n\nOut client is offering a starting basic salary of £28,000 plus company benefits - with interviews available swiftly! \n\nAPPLY NOW in complete confidence… \n\nAdvancing People - The Recruitment Specialist \n\nAdvancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency

Location: St. Albans, AL1\n\nSalary: £27,000 - £32,000\n\nWorking Hours: Monday-Friday (Hybrid)\n\nJob Code: MJ2267\n\nOperations Coordinator\n\nOur client is looking for an ambitious and detail-oriented Operations Coordinator to join their team in St Albans. This is an exciting opportunity to become part of a busy and collaborative business, taking on a varied role with real responsibility and scope to grow.\n\nThe successful candidate will be central to the smooth running of day-to-day operations, working closely with internal teams and external contacts while contributing to a high standard of service and delivery.\n\nKey Responsibilities:\n\n Support day-to-day operational activities across the full job lifecycle\n\n Coordinate work and maintain accurate job records and documentation\n\n Prepare and submit required compliance and project documentation\n\n Help ensure projects are completed accurately and closed out to the required standard\n\n Monitor operational activity and resolve issues to support smooth service delivery\n\n Produce and maintain manuals, reports, and supporting documentation\n\n Support and coordinate external partners and internal teams\n\n Provide cross-functional support across customer service, scheduling, and operations\n\nThe successful candidate will have:\n\n Previous experience in a similar role.\n\n Excellent organisational skills and strong attention to detail\n\n Ability to manage a varied workload and adapt quickly to changing priorities\n\n Confidence in handling documentation and maintaining compliance\n\n Ability to work accurately across a range of operational tasks\n\nBenefits:\n\n 9 Day working fortnight\n\n 25 Days holiday + Bank Holidays\n\n Salary sacrifice pension scheme\n\n Wellness & Employee Assistance Programme\n\n 24 Hour GP and mental health care support\n\n Continuous professional development\n\n Annual company day\n\n***Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience

Motor Fuel Group is looking for an Insurance Customer Claims Coordinator to efficiently manage insurance-related tasks and customer inquiries. The role demands excellent communication skills and customer service experience, with responsibilities including logging claims, addressing customer concerns

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

This is an excellent opportunity for someone with previous GP or healthcare reception experience who is confident working independently while providing outstanding patient service.

German Customer Service Advisor. Share customer insight to support service improvements. Previous experience in a customer service or client-facing role.

Location: Service HQ, Kelvedon Park Closing Date: 24th May 2026 *We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to a

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

You will support daily operations, lead the team, and ensure exceptional customer experiences.

In this role, you will work closely with the Store Manager to develop your team and provide the best customer service. The position involves leading store strategies to enhance customer experience and collaborating with marketing for community engagement.

You will be pivotal in supporting the Store Manager, training and motivating your team to excel in customer service and sales.

In this role, you will collaborate closely with the Store Manager to motivate the team, maintain excellent customer service, and drive store performance.

Earning opportunities through the Uber Eats platform will only begin once the service is officially live in your location.

We’re looking for an experienced Unit Manager to take the lead at a busy diagnostic imaging service in Northampton. This is a fantastic opportunity to step into a highly autonomous role where you’ll be responsible for the overall performance of the unit, leading the team, driving growth, and ens

Earning opportunities through the Uber Eats platform will only begin once the service is officially live in your location.

Veterinary Surgeon – First Opinion Clinical Role.Up to £90,000 (DOE) + Market-Leading Package.Join a forward-thinking, independent veterinary group with an outstanding reputation for clinical care and team culture.This is a rare chance to work in a.We’re looking for a dedicated and compassionat

Earning opportunities through the Uber Eats platform will only begin once the service is officially live in your location.

We are currently recruiting for a Locum Consultant Clinical Psychologist to join a specialist Tier 4 CAMHS inpatient service in Staffordshire. The service works closely with NHS CAMHS, commissioners, and local authorities across the region, providing high-quality assessment, treatment, and risk mana

Earning opportunities through the Uber Eats platform will only begin once the service is officially live in your location.

ADHD assessment and treatment services across England. Opportunity to be part of a new and growing RTC service.

Earning opportunities through the Uber Eats platform will only begin once the service is officially live in your location.

Experienced Case Manager – Adult Brain & Spinal Injuries.Full or part time (minimum 3 days/week).Must have medico-legal case management experience*.Compass Associates is proud to be working with a well-established case management business, to recruit a new Case Manager to join their North West adu

This is an exciting opportunity to work in a modern, patient-focused clinic delivering high-quality healthcare services in a supportive and professional environment.

We are able to spend the time needed to offer them the best service we can. Most importantly, you’ll be someone who takes pride in great service and who brings warmth, care, and expertise to every interaction.

Clinical Scientist – Exciting Career opportunity in Radiation Oncology – British overseas Territory.The small team in this centre are seeking to hire a new Medical Physicist/Clinical scientist.Life on the Island is excellent for those who enjoy an outdoors.Excellent basic salary (depending on ex

SAH Diagnostics is a growing healthcare provider dedicated to delivering high‑quality diagnostic services.

CAMHS, adult autism services, or neurodevelopmental pathways.

ENT Consultant - NHS Insourcing Opportunity.Competitive rates paid into your Limited Company.Are you an ENT Consultant looking for additional weekend work? Here at 18 Week Support, we have an amazing opportunity to work with a well-established NHS Trusts in the Somerset area, covering Surgery.This i

You will use advanced musculoskeletal expertise to function as an experienced musculoskeletal Advanced Practitioner a complex clinical caseload within the integrated MSK Service. Work in collaboration with senior colleagues in other business sectors to contribute to the development and advancement o

Audiological Science Ltd is a leading provider of audiology services, dedicated to improving the quality of life for our patients.

This role offers the chance to shape services from the front line, bringing both clinical rigour and a compassionate approach to every aspect of care. Maintain and champion high standards of care across the service. We are currently seeking a GMC-registered Consultant Psychiatrist (with licence to p

What is on offer as a Disability Assessor?.Opportunities available UK-wide.NMC or HCPC fees paid for and CPD revalidation support provided.What does the Disability Assessor role involve?.The Disability Assessor role will involve you carrying out 3 to 4 client assessments per day.A typical day will s

Opportunity to shape an emerging specialist service.

Active collaboration with sales and customer service group to fully meet customer needs. Support customer by phone, email and/or remote support.

As a clinical pharmacist at Interface Clinical Services, an IQVIA business, your responsibilities will include aiding practices with clinical tools, identifying opportunities for clinical reviews, ensuring adherence to protocols, and fostering awareness of Interface Clinical Services within primary