Electrical Services Officer
5 days ago
Coventry
Job Title: Electrical Services Officer Location: Coventry, West Midlands Hours: Full Time, Permanent Salary: £40,000 - £46,000 D.O.E Pension: Great Company Contributions Holidays: 42 Days Holiday (Including Bank Holidays) • Great Career Development and Training Opportunities. Role Summary We are seeking an experienced and highly motivated Electrical Services Maintenance Manager/Lead to support the operational delivery of electrical maintenance services across a complex estate. This role involves overseeing statutory, planned, and reactive maintenance of electrical systems to ensure compliance, efficiency, and continuity of operations. You will manage a team of directly employed electrical staff, contractors, and be responsible for technical support and operational leadership in line with organisational service standards. Key Responsibilities Management & Organisation • Lead and coordinate the electrical services maintenance team in line with company policies and guidance., • Schedule and prioritise statutory, planned, and reactive maintenance, including defect repairs and minor works., • Allocate and manage directly employed labour and external contractors to deliver services efficiently and to required standards., • Manage workshops, vehicles, tools, and equipment to support operational readiness., • Develop procedures aligned with the Estates Maintenance Strategy and Strategic Asset Management Plan., • Implement and monitor Safe Systems of Work including Risk and CoSHH Assessments., • Carry out regular Health & Safety inspections and ensure timely resolution of any actions., • Support apprentice development programs, including mentoring and monitoring performance. Technical Duties • Provide technical support to internal staff and contractors maintaining complex electrical systems., • Undertake site work as required to assess, assist, and guide electrical maintenance operations., • Investigate and report on incidents and technical issues, offering recommendations and maintaining records., • Manage Permits to Work, reviewing associated health and safety documentation., • Act as a Senior Authorised Person for high voltage switching and maintenance on the client’s 11kV network., • Contribute to energy-saving initiatives and provide insights for performance improvements., • Support emergency response activities in line with business continuity protocols., • Provide input into maintenance and project cost plans, specifications, and asset management strategies. Contractor Management • Support the Contracts Team in managing contractor performance, ensuring adherence to standards, compliance, and value for money., • Ensure all contractors are compliant with health and safety policies, have correct permits, and provide all necessary documentation., • Evaluate contractor schedules and completed work for compliance and quality., • Assist in writing technical specifications and contribute to procurement and tendering processes., • Monitor contractor performance, verify invoices, and ensure accurate service documentation is received. Communication • Facilitate team meetings and keep direct reports informed of updates and initiatives., • Liaise with stakeholders across departments to plan service disruptions and coordinate maintenance activity., • Ensure effective communication with the Estates team, store managers, and building users. Financial Responsibilities • Provide cost estimates for works and manage small projects within budget and compliance frameworks., • Advise on procurement of tools, equipment, and materials, ensuring quality and value for money. General Duties • Participate in the on-call rota as required., • Undertake additional tasks as needed in support of the Estates function. Essential Criteria • Recognised electrical apprenticeship or equivalent experience; NVQ Level 3, City & Guilds 236 (parts 1 & 2), or 2330 Levels 2 & 3, • Demonstrable experience in electrical maintenance across commercial, industrial, and domestic environments, • Experience managing teams and contractors on maintenance and minor work, • In-depth technical knowledge of electrical and building systems, • Strong problem-solving skills and ability to implement solutions effectively, • Effective communicator with strong written and verbal skills, • Self-starter with excellent organisational skills and attention to detail, • Proficient in Microsoft Office suite including Outlook, Excel, Word, and MS Project, • Strong understanding of statutory compliance and H&S obligations, • Skilled in negotiation and delivering excellent customer service, • City & Guilds 2382 – 18th Edition Wiring Regulations, • Knowledge of fire alarm systems in accordance with BS 5839 Desirable Criteria • Approved HV Switching training/experience, • NEBOSH or IOSH Certificate in Health & Safety, • BTEC HNC in Electrical or Building Services, • Experience with manual/hydraulic lifting platforms, • Familiarity with mobile tower scaffolding and confined space entry protocols