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Job Introduction \n\nWe are currently recruiting for a General Sales Manager to join the management team at our Volkswagen Dealership in Coventry.\n\nThe hours of work are Monday to Saturday, with a day off in the week and working Sundays on a rota basis.\n\nBenefits include the use of a company car and an OTE of £75,000. \n\nThe successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.\n\nRole and Responsibilities\n\nYou will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.\nTo support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.\nBy driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.\nAccurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.\nMaking sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).About you\n\nYou may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.\nYou will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.\nYou must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.\nIn addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.\nMotor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer\n\n25 days holiday plus bank holidays\nCompany Pension\nWellness Programme\nSick Pay\nGroup life insurance\nStaff discount on car servicing\nListers Benefits – discounts on retailers, restaurants, cinemas & holidays\nLong service and loyalty incentives\nStaff referral scheme\nIn-house, manufacturer & professional qualifications\nFree Parking / On-site Parking\nCompany EventsWhy Listers?\n\nFounded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Job Title - Spare Parts Sales Specialist Spare Parts Quoting & Order Fulfilment• Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system • Process spare parts and service-related orders for UK & Ireland customers using the ERP system • Coordinate customer returns, repairs, invoicing, and credit processes via ERP • Proactively monitor and manage open orders to ensure ontime delivery• Expedite sales order backlog to maximise billing outputCustomer Service• Maintain and build strong relationships with our customers/suppliers to ensure satisfaction• Provide high-quality, responsive customer service across all forms of communication channels in line with SLA’sE-Store & Sales Initiatives• Support customer engagement through the E-Store strategy • Assist customer onboarding to the E-Store digital platform • Collaborate with the European team to enhance transactional efficiencyInventory Control & Availability• Monitor local stock levels and backorders, proactively addressing shortages or risks• Optimise inventory levels to meet customer demandsProcess Improvement / KPI’s / General• Drive improvements in quoting, order processing and customer service processes• Ensure adherence to established processes, standards, and SLA’s• Assess and maintain clarity of SLA’s, including terms and performance timelines and compliance• Track and report on key aftersales performance KPI’s• Work collaboratively across all departments to support business objectives• Any other related duties, as required by the Spare Parts Manager, and such other duties as are within the scope of the job purpose, the title of the post and its grading Experience & Education• Minimum 4 years’ experience in aftersales or a similar role• Experience using ERP systems (ideally SAP S/4HANA & JD Edwards) & Microsoft 365 applications• Back-office quoting experience in a technical or industrial B2B environment (desirable)• Qualification in Business, Supply Chain, Engineering or a related field (or equivalent experience) preferable

Commercial Account ExecutiveCoventry | £30,000 - £40,000 Basic + Uncapped Bonus (20% Commission Split) Are you an ambitious Commercial Insurance professional looking for a role where your hard work is genuinely rewarded? Would you like to join a successful independent broker that combines strong growth plans, excellent earning potential, and a fantastic culture? If so, this could be the perfect opportunity for you. We are currently recruiting on behalf of a highly respected independent broking group that has built an outstanding reputation for delivering first-class customer service whilst providing a supportive and rewarding environment for its employees. With exciting plans for the future and continued growth across the business, they are now looking to recruit a Commercial Account Executive to join their thriving Coventry office. Why Join? Working alongside a passionate and knowledgeable leadership team, you'll become part of a business that genuinely values its people. There is a strong team spirit throughout the organisation, a customer-first culture, and a management team that is committed to helping employees achieve both their professional and financial goals. This is a fantastic opportunity to join a business where your contribution will be recognised and where genuine career progression is available. The Role This is primarily a phone-based, new business focused Account Executive position, with some involvement in renewals and existing client management. Unlike many Account Executive opportunities, all leads are provided by an experienced and highly successful Business Development team. These are warm, qualified opportunities, allowing you to focus your efforts on building relationships, understanding clients' needs, and converting business. You'll be advising a broad range of SME and Mid-Market clients, handling commercial insurance premiums ranging from £500 to £25,000 across a variety of sectors and risk types. With the support of an experienced and approachable manager, you'll have every opportunity to establish yourself, build your client portfolio, and maximise your earnings. What We're Looking For • A minimum of 3 years' commercial insurance experience, • Strong knowledge of commercial insurance products and risks, • Excellent communication and relationship-building skills, • A customer-focused approach with a passion for delivering exceptional service, • Ambition, drive, and a desire to develop your career, • Cert CII qualification would be advantageous, • Candidates who are actively studying towards Cert CII will also be consideredWhat's On Offer?, • £30,000 - £40,000 basic salary depending on experience, • Uncapped bonus scheme with a generous 20% commission split on all commission income generated, • Hybrid working with up to 40 days working from home each year, • Monday to Friday, 9am - 5pm working hours, • 25 days annual leave plus Bank Holidays, • Death in Service benefit (3x salary), • Pension Scheme, • Cycle to Work Scheme, • Employee Assistance Programme, • Online GP access for you and your family, • Free eye tests and contribution towards glasses, • Regular company events including boat parties, masquerade balls and team-building activities, • Excellent training and career development opportunitiesInterested? If you're looking for a role where you'll be supported, rewarded and given the opportunity to build a successful long-term career within a growing independent broker, we'd love to hear from you. For a confidential discussion, please contact Lesley at CKB Recruitment.

Join Our Team as an Assistant Cook! Are you passionate about food and eager to make a difference in a dynamic catering environment? If so, we want to hear from you! Our client, a leading organisation in the catering industry, is seeking a dedicated and enthusiastic Assistant Cook to join their vibrant team in Coventry. Shifts: 07:00-19:00 - 4 x 12 hour shifts (2 x 60 minute breaks) About the Role:As an Assistant Cook, you will play a vital role in delivering high-quality catering services that meet the diverse needs of our service users. Working closely with the Head Cook and Field Operations Manager, you will assist in preparing delicious, nutritious meals and ensuring compliance with all relevant regulations. Key Responsibilities: • Collaborate with the Head Cook to prepare varied and healthy menus, including special dietary requirements and meals for religious events., • Conduct quality checks at food service points before, during, and after meal times., • Maintain meticulous records to comply with food hygiene regulations, HACCP, and company policies., • Ensure food safety and security during delivery, storage, and distribution., • Help manage food waste and recycling in line with approved methods., • Respond to customer feedback and work cohesively with the catering team to enhance service quality. Essential Skills and Qualifications: • Level 3 Food Safety certification., • Level 3 HACCP certification., • Level 2 certification in Allergens in Catering., • A strong commitment to serving in a justice and immigration environment., • Experience in a large catering operation, ideally with 3 years in a similar role., • Ability to thrive in a socially diverse environment and work effectively as part of a team. What We Offer: • A supportive and inclusive workplace culture., • Opportunities for personal development and training., • A chance to contribute to meaningful work in a community-focused environment. Why Join Us?At our client's organisation, we believe in the power of teamwork and the importance of every member's contribution. You will have the opportunity to work alongside passionate individuals who are dedicated to providing exceptional service and making a positive impact. If you're ready to take your culinary skills to the next level and be part of a team that values excellence and innovation, apply today! How to Apply:To express your interest, please submit your CV and a brief cover letter detailing your relevant experience and why you'd be a perfect fit for this role. We can't wait to welcome you to our team! This is an equal opportunity position, and we encourage applications from individuals of all backgrounds. Join us in creating delicious meals and unforgettable experiences! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The Opportunity: Nigel Wright is delighted to be supporting a leading manufacturer of shock and vibration protection solutions in their search for a newly created International Technical Sales Manager position. The Company manufactures tailored product and service solutions used in various applications and serves a diverse customer base across sectors including aerospace, defence, nuclear, industrial, automotive and marine. The role will be predominantly home based, with periodic travel to the Company headquarters in mainland Europe. With face to face customer contact being minimal, there is flexibility for the individual to be based from the UK, France, Italy, or Spain. Role Profile: You will report to the Global Sales Director and be responsible for leading and growing the business and customer base in Southern and Western Europe and the middle East. Key areas of responsibility will include: • Define and implement the commercial and technical strategy for the geographical and sector markets, in close conjunction with the leadership team and the technical functions., • Develop new business opportunities, engaging in technical sales and project cycles with engineers within customer organisations., • Manage and develop the direct customer base; draw up specifications in conjunction with the customer, define suspensions, prepare technical and commercial proposals, carry out calculations and more complex simulations in the field of shocks and vibrations., • Attend exhibitions and trade shows., • Timely follow up of customer enquiries, providing consultative approach and converting leads into orders., • Understand the customers’ needs and requirements and provide them with suitable solutions., • Prepare and deliver technical presentations and product demonstrations., • Negotiate contracts and close sales deals., • Provide after-sales support and technical assistance to customers., • Collaborate with the engineering team to provide feedback and suggestions for product improvement. Person Specification: • A degree or equivalent experience in engineering or a related field., • A proven track record of technical sales or business development in international markets., • A solid knowledge of shock and vibration protection solutions and their applications is highly desirable, as a minimum candidates must have a strong mechanical engineering background. The Company is comfortable providing technical training around shock and vibration, if the general mechanical engineering skillset and culture fit are strong., • A strong customer-oriented attitude and excellent communication skills., • A self-motivated and results-driven personality able to operate in a remote working setup. Successful experience of reporting to an overseas HQ would be advantageous., • A willingness to travel to the company headquarters in mainland Europe every 4-6 weeks.

About the Role Fivetran offers data pipelines to power the modern data stack for thousands of companies and we are scaling our co-selling across our Strategic Partnerships with Snowflake and Databricks. We are looking for a Technology Partner Sales Manager to own Fivetran co-selling alongside Snowflake and Databricks. This role helps to accelerate our growing sales engagements across these partners resulting in an improved customer experience and mutual revenue growth. This is a full-time, remote position based out of London. Technologies You’ll Use Salesforce, Crossbeam, Suger, Google Docs are your primary tools and technologies you’ll be using in the role. What You’ll Do Own partner sales development with Snowflake + Databricks across EMEA, reporting directly to GM EMEA Actively engage with sales leadership at Snowflake & Databricks to set up QBRs, Happy Hours, Team Trainings, Regional Events Manage the relationships across Snowflake & Databricks to ensure 3rd line, 2nd line, and 1st line managers are meeting regularly with Fivetran leadership to keep momentum and close alignment on deals and GTM strategies Collaborate with Fivetran Sales to successfully execute on a "top down, bottoms up" motion with CDW partners Consistently review open pipeline of Snowflake & Databricks (via Crossbeam) to identify where Fivetran AEs are not engaged Train Snowflake & Databricks teams on "Why Fivetran". This will also be supported by Sales Build relationships with senior partner sales leaders, facilitate engagements and own the regional technology partner messaging and co-selling execution Work with global Technology Partner Managers to understand co-sell processes specific to each partner. Identify ways to improve support and scale across each partner such as, sales facing resources, system automation and analytical insights useful in successful partner engagements Proactively identify top accounts and customers for Fivetran sales teams to partner with at Snowflake and Databricks. Define, maintain and improve co-sell operational components including sales facing resources, system automation along with analytical insights useful in successful partner engagements Connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering a delightful customer experience Focus on growing revenue growth and pipeline creation across both Fivetran and our Technology partners in the region Skills We’re Looking For 7-10 years of experience in sales, partnerships, alliances, or business development, with a strong focus on enterprise-level engagements Exceptional strategic thinking and planning abilities, with a history of driving business results. Strong communication skills, both verbal and written, with an ability to engage various stakeholders. Proficient in using CRM tools to manage partner interactions. Proven leadership skills with the ability to influence cross-functional teams and stakeholders. Extremely organized, able to juggle lots of things at once while not letting anything drop and thinking about how to scale and service a growing group of Fivetran sales executives. #LI-HYBRID #LI-#LI-SG1

Business Development Manager Sector: Life Science (academia and Industry) Location: home office based with c2-3 days travel per week Salary: competitive package based around skills and experience We are excited to be working with an established and innovative supplier of Life Science services to industry and academia and supporting their search for a Business Development Manager. They are seeking an experienced New Business Developer who has an established background selling drug discovery; industry and academia. This is "new business" focused role will be home office based with regular travel to customer sites and to their facilities in the north of the UK. It’s an exceptional opportunity for an ambitious and success orientated individual who is looking to play a pivotal role in developing the division and will see very real results from their sales efforts. You’ll be working with the Senior Management Team to shape the division and will have a direct impact of the formation and development of the offering. Specific responsibilities will include: • Lead generation through proactive out-bound activity including client visits, attending events/exhibitions, marketing campaigns and cold calling. Nurturing leads and closed for service sales, • Develop and maintain the customer CRM, • Host customers at site to demonstrate capabilities & service offering, • Negotiate packages with customers, • Develop sales proposals and prepare standard sales contracts in line with specific procedures., • Perform market/competitor research, • Liaise with senior management over the innovation and development of service offering to establish a foothold in the market and carve a niche to meet the demands of customers The successful candidate will have the following skills and experience: • Degree qualified in a Life Science related discipline (or with equivalent industry experience working in or selling similar lab services), • Proven experience of working in a scientific sales environment, • Well networked with Academics and Pharma/Biotech professions within the Life Sciences sector, • Experienced in a tender sales process, • Fluent in English with excellent verbal and written communication skills, • Knowledgeable of Assay validation, cell/tissue culture, bio-, tissue, cell- banking, • Ability to build and establish collaborative relationships, • Self-motivated, positive and ambitious, • Driver with full UK driving license and able to travel regularly to cover territory; including visiting to their Head Office in the north For additional information about this exciting new opportunity please contact Richard Taylor

As a Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team. Exceptional customer service will

Service Manager – Materials Handling Hinckley, Leicestershire Salary: Competitive + Bonus + Company Benefits A leading materials handling business is looking to appoint an experienced Service Manager to lead and develop its engineering operation from its Hinckley depot. This is an excellent opportunity for a proven service leader from the forklift truck, materials handling, plant, powered access or construction equipment sector who thrives in a fast-paced environment and enjoys getting the best from people. The Role Reporting into senior management, you will take full responsibility for the service operation, ensuring the highest levels of customer satisfaction, engineer productivity and commercial performance. Key responsibilities include: • Managing a team of field service engineers and workshop engineers, • Driving engineer utilisation, efficiency and first-time fix rates, • Ensuring all service and maintenance activities are completed safely and on time, • Managing customer relationships and resolving technical escalations, • Monitoring service KPIs, profitability and departmental performance, • Working closely with parts, sales and operations teams to deliver exceptional customer service, • Supporting engineer development through coaching, training and performance management, • Ensuring compliance with health & safety and industry regulations, • Managing service schedules, workloads and resource planning The Candidate To be successful in this role, you will ideally have: • Previous experience as a Service Manager, Regional Service Manager, Engineering Manager or Workshop Manager, • Strong leadership experience within materials handling, forklift trucks, plant hire, powered access, agricultural machinery or a related engineering sector, • Excellent organisational and communication skills, • Commercial awareness with the ability to drive service revenue and profitability, • A customer-focused approach and a passion for delivering operational excellence, • The ability to motivate, develop and lead high-performing teams What's on Offer • Competitive basic salary, • Performance-related bonus, • Company vehicle or allowance, • Pension scheme, • Life assurance, • Ongoing training and career development, • Opportunity to join a successful and growing organisation with genuine long-term prospects If you're an ambitious service leader looking for your next challenge within the materials handling industry, we'd love to hear from you.

Owen Daniels are recruiting for an experienced Workshop Manager on behalf of a well-established engineering business operating within highly regulated industries.\n\nThis is an excellent opportunity for a technically strong engineering professional to take ownership of a busy workshop responsible for the overhaul, repair, testing and maintenance of electrical and mechanical equipment, including generators and associated systems.\n\nThe successful candidate will have a solid engineering background and proven experience managing workshop operations, leading multidisciplinary teams and ensuring work is completed safely, efficiently and to the highest quality standards.\n\nThe Role\n\nManage the day-to-day operations of a busy engineering workshop.\nLead, motivate and develop a large team of electrical and mechanical engineers, technicians and support staff.\nOversee the repair, overhaul, testing and refurbishment of generators and associated equipment.\nEnsure projects are delivered on time, within budget and in line with customer requirements.\nDrive continuous improvement initiatives across workshop processes, productivity and quality.\nMaintain compliance with industry regulations, quality standards and health & safety requirements.\nCoordinate resources, labour planning and workshop capacity to meet business demands.\nWork closely with customers, suppliers and internal stakeholders to ensure successful project delivery.\nSupport technical problem-solving and provide engineering guidance to the workshop team.The Candidate\n\nProven experience in a Workshop Manager, Engineering Manager or similar leadership position.\nStrong technical background in electrical and/or mechanical engineering.\nExperience managing generator repairs, rotating equipment, motors, switchgear or similar industrial equipment would be highly advantageous.\nPrevious experience working within a regulated engineering environment such as power generation, utilities, nuclear, defence, rail, aerospace, oil & gas or similar sectors.\nDemonstrable experience leading and developing large engineering teams.\nStrong understanding of quality, compliance and health & safety requirements.\nExcellent organisational, planning and leadership skills.\nAbility to balance operational management with hands-on technical decision making.This is a key appointment within the business and offers the opportunity to join a growing organisation with a strong reputation for technical excellence and customer service.\nFor further information or to apply, please submit your CV for immediate consideration

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. We're very open on your sector experi... ZIPC1_UKTJ

Job title: Lettings & Property Manager Location: Coventry, Warwickshire office based Duration: Permanent, Full time (would consider Part-time candidates) About MCR Property Group MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. Our primary focus is the delivery of new residential and industrial developments alongside the active management of a diverse property portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. Our current requirement - The role: The successful candidate will play a key role in supporting both the lettings and block management teams, providing essential onsite assistance across property viewings, inspections, customer service, and administrative duties. The position requires a proactive and organised individual with previous lettings experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants and internal stakeholders. Working closely with the lettings team, you will be responsible for assisting with property inspections and ensuring all units meet the required standards prior to occupation. You will also provide a visible onsite presence, responding to tenant queries, resolving issues professionally, and contributing to a positive customer experience. In addition, the role will support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations. Acting as a key point of contact between tenants, the lettings team, and block management, you will help ensure clear communication and the smooth day-to-day running of the development. General administrative responsibilities will include maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with both move-in and move-out processes to ensure a seamless experience for tenants. You will also provide flexible onsite support as required by both teams, adapting to operational needs as they arise. About you The ideal candidate will have the following skills and expertise: Skills/Requirements: • Prior expertise within lettings or Property management, • Prior expertise in dealing with and handling tenant enquiries and concerns (with a calm and professional manner), • Demonstrate strong customer service skills, • Highly organise and capable of multi-tasking effectively, • Be confident, articulate and the ability to work both independently and as part of a wide team and combined with s strong sense of ownership, • Proficiency in Microsoft Office (preferred), • Familiarity with property management systems, • Strong written and verbal communication skills are essential and the ability to adapt your messaging for different audiences/stakeholders, • A proactive and organised approach to problem solving, with the ability to support and coordinate multiple tasks, • Excellent attention to detail, • Working hours are 40 hours per week, although some flexibility will be required to cover and meet tenant needs and operational demands., • The role will be based onsite in Coventry with regular travel to other locations when required, • A full UK driving license is essential If you are an ambitious and looking to take the next step in your career within a growing property business, we would be delighted to hear from you Salary: Circa £35,000 per annum, depending on experience (DOE). Part-time applications will also be considered, with reduced hours and a pro-rata salary. MCR Benefits: • Pension, • 23 days annual leave (increasing by 1 day per year of service up to a maximum of 25 days), plus all statutory bank holidays and your birthday off as an additional paid day of leave to celebrate, • Professional development opportunities, • Free eye test voucher/ reclaim cost

Service Engineer Automatic & Industrial Doors Location: Midlands (covering Birmingham, Coventry, Nottingham, Leicester, and surrounding areas) Employment Type: Full-time | Permanent Basic Salary: Up to £43,000 per annum OTE: £60,000+ (with door-to-door pay, overtime, and on-call bonuses)The Opportunity TSM Technical is working on behalf of a well-established service partner in the door systems industry. We're looking for a Service Engineer to cover the Midlands , supporting a growing client base across commercial, retail, and industrial sectors.This is a varied and rewarding role focused on the installation, servicing, maintenance, and repair of automatic and industrial doors. The position offers long-term career progression, full support from a regional engineering manager, and excellent benefits .Key Responsibilities Service, repair, and install: Automatic sliding, swing, folding, and revolving doors. Industrial shutters, roller doors, and sectional doorsDiagnose faults and recommend cost-effective solutionsRespond to emergency call-outs and breakdownsComplete all job reporting using a company-issued iPadFollow health & safety procedures and wear full PPEDeliver high standards of customer service while on siteParticipate in the on-call rota (approx. 1 in 5/6 weeks)What Youll Need Essential:Minimum 2 years experience with automatic doorsEN16005 or BS7036 qualificationFull UK driving licenceCSCS cardStrong fault-finding and diagnostic skillsComfortable with digital reporting (iPad/tablet use)Desirable:Experience with industrial doorsIPAF, PASMA, or DHF accreditationPackage & Benefits Basic Salary: Up to £43,000 per annumOn-Call Pay: £175/week + bonuses for call-outsOvertime Rates: 1.5x after 5:00 PM; 2x on Sundays & Bank HolidaysDoor-to-Door Pay25 days holiday + 8 bank holidays (option to buy extra days)Company van, tools, iPad, uniform & fuel card providedPrivate medical insurance (option to add family members)Enhanced pension (3% employee / 6% employer)Enhanced family leave policiesAccess to a Digital GP, dental & eye care, and counselling servicesLong-term development with ongoing training and supportApply Now If you're an experienced Engineer ready to join a high-performing team with long-term progression opportunities, please contact or get in touch to arrange a confidential chat.TPBN1_UKTJ

Dual Fuel Smart Meter Engineer Are you a qualified Dual Fuel Smart Meter Engineer?Do you want to work for a supplier directly with uncapped earnings?If so, we have an opportunity for you to join the Energy supplier of the year 2025, as part of Utilitas award-winning Field services team as a Dual Fuel Smart Meter Engineer.We offer £38,993 as a base salary with an additional £330 per week for being on call (average 1 in 5 weeks).Giving you a potential OTE of £42,293 per annum.Earnings, however, do not stop there! Our industry leading Meter installation bonus will allow you to earn £25 per meter or £50 for a dual once youve Completed a minimum of 4 installs per day.Not to mention the enhanced overtime for Sunday work, so the earnings are truly unlimited.What else can we offer you?Flexibility of working25 days Annual Leave per year, plus Bank holidaysHealth Care SchemeMental Wellbeing support24/7 GP and counselling servicesWin tickets to events at Utilita sponsored arenas and football matchesPaid Volunteering Day each yearGenerous pension schemeWhat do we need from you?Smart Metering qualifications CCN1/ CMA1 and MET 1 (Or equivalent)12 months experience as a Smart Meter EngineerIn date UK Driving licence.Why apply to Utilita?As a Dual Fuel Smart Meter Engineer, you will be the face of the business installing smart meters in domestic properties; whilst championing our customer first mindset to preserve our industry leading Customer Experience.We have 4 core reasons why we are confident we are the employer for you:Workplace - For the fourth year in a row, Utilita has been recognised as one of UKs Top 50 best workplaces and we are delighted this has continued in 2025. A badge of honor, of course, but we never settle. Were more than a workplace; were a place where everyone can thrive and grow personally and professionally.Training - You will start at our award-winning training academy in Warrington, where you will receive a first-class induction, followed by mentoring, where you develop your knowledge and adapt to the Utilita way.Worklife balance We schedule an average of 4 jobs per day with an average travel time to each job of 35 minutes across the UK. We target to have your jobs planned out at least 10 weeks in advance so you can effectively plan your life outside of work and take additional work should you wish.Inclusion We strive to ensure that even with most of your day as a lone worker, we ensure you feel included and part of the wider utilita family. Whether it's a friendly check in with your manager, technical support with commissioning or someone to talk to and share how your day has been. We have someone there for you.About usFounded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service thats good for the pocket and planet.Since then, weve made it our mission to put fairness first supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britains smart meter revolution, our belief in smart technology means that were always evolving and looking for ways to improve our services through innovation.Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, well continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes.Our core values are powerful, yet simple: Fairness, Smart and Sustainability!Our employees, just like our customers come from all walks of life, and were fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.The Luxion Group comprises of the following companies Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.#LI-TW1TPBN1_UKTJ

Service Engineer - London & Surrounding Regions FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Business Development Manager specifically covering the London region. Basic Salary – £45,000 per annum subject to experience Pension, Life Assurance & much more. – Please see our generous remuneration packages below FAFS Business Development Manager • Be well presented, punctual and respectful to company employee’s and policies., • Prepare cost budgets and cost estimates for new contracts., • Keep existing contracts up to date, including making amendments, providing new cost estimates, and maintaining communication with the client., • Adhere to company standards and guidelines when analysing and providing estimations, focus on maximising profit and customer satisfaction with the client, while minimising any potential risks to the company., • Manage accounts to maintain and develop relationships., • Prepare detailed and well-written proposals for each client, adhering to client guidelines while offering competitive and comprehensive cost estimates, and including supplementary documentation., • Maintain relationships with existing clients keeping a sales-minded attitude, and seek out and build relationships with new clients., • Work with the delivery team to help with development, innovation, and creativity on client projects., • Keep detailed records of all design and estimation documentation, including site assessments and contract terms, update any existing contracts immediately upon agreement of new terms with client., • Prepare and submit accurate cost/sales documents, including client schedule of rates documents., • Liaise with other company departments to maintain business development and continuously innovate new profitable outcomes., • Follow Health & Safety procedures set out by the company to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy., • Adhere to company rules and ensure compliance to ISO:9001:2015 & ISO 14001:2004. Who We’re Looking For_ • Experience in designing/engineering electronic security and associated systems., • Knowledge of BS Compliant Design requirements., • Knowledge of enterprise-level Electronic Security Systems and integrated Security Management systems., • Conversant with IT systems such as Microsoft Office and AutoCAD., • Ability to understand technical specifications., • Be a strong communicator, self-confident with exceptional relationship-building skills., • Have strong customer-facing skills and exceptional customer service skills., • Specific attention to detail and be able to work on your own initiative., • Have a professional approach, be self-motivating with drive and initiative., • A valid driving license is essential, with the ability to visit client sites., • Good sales and networking skills., • Technical document/proposal writing experience preferred. How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Basic Salary – £45,000 subject to experience, • Fully equipped company vehicle, • Royal London Pension, • Life Assurance 4x Salary, • 22 days Paid Holidays plus Bank Holidays, • Additional holiday day for each full year of completed service (up to 25 days), • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • FAFS Fire & Security fafsfireandsecurity.com, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • Clymac clymac.co.uk, • Morgan Fire Protection morganfire.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Marlowe Fire & Security marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship.

Area Sales Manager – North East Hours - Monday to Friday 37.5 hrs Salary - £Competitive DOE Our client, a leader in industrial process instrumentation, is seeking a results-drivenArea Sales Manager (ASM) to lead sales activities across the North East region of the UK. This is a fantastic opportunity to join a respected and innovative business that values expertise, initiative, and customer focus. As the Area Sales Manager, you will play a key role in expanding their presence across your territory. You’ll manage and grow key accounts, identify new business opportunities, and act as the trusted advisor to clients in a wide range of industries. Your performance will directly influence the company's market share, brand reputation, and bottom-line results. The role ... • Lead sales across a defined territory (NE, DH, SR, DL, TS, YO, HU, DN), • Develop and grow long-term strategic accounts, including global and parent company accounts, • Identify and win new business through targeted prospecting and lead follow-up, • Deliver against monthly and annual sales targets aligned with the company’s strategic goals, • Implement sales and marketing initiatives within your region, • Maintain accurate records via CRM and contribute to sales reporting and forecasting, • Stay informed on industry trends, competitor activity, and customer strategies, • Collaborate with internal teams to ensure best-in-class customer service and project delivery About You:, • ONC in Electrical/Instrumentation (Degree in Engineering is a plus), • Proven experience in field sales, preferably in industrial or technical environments, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and capable of working autonomously, • Full, clean UK driving licence, • Comfortable with occasional overnight stays and flexible working hours What's on offer ... In addition to a competitive salary and bonus structure, other benefits include:- • 24 days annual leave (rising with service) + Birthday leave, • Option to sell unused holiday, • Company car, • Pension scheme & life assurance (4x salary), • Private medical insurance and health cash plan, • Enhanced sick pay, • Professional subscriptions paid, • 24/7 Employee Assistance Programme, • Hybrid working – from home and the field, • Full business IT kit for home-based work If you’re a dynamic sales professional with a passion for technology and customer success, we want to hear from you. Please apply here, or call Kim to discuss further.

Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire suppression industry—we want to connect with you. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security

Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia Salary: £38,000 - £42,000 + Bonus + Company Car + Benefits Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth The Role We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months. This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance. Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager Contract Management Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs. Build and maintain long-term relationships with senior client contacts. Identify and secure opportunities to upsell additional products and services. Represent the business at client meetings, service reviews and user groups. Maintain consistent communication at all levels of the customer organisation. Operational Management Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules. Liaise with Customer Services to ensure requirements are met in full. Recruit, train, and develop team members to deliver excellent service. Monitor performance, address service issues, and drive improvements. Manage urgent deliveries, holiday cover, and resource allocation. Ensure all deliveries have accurate, compliant paperwork. Quality & Compliance Promote a quality-first culture across all contracts. Work with operational teams to improve processes and reduce inefficiencies. Conduct internal audits and maintain compliance with company procedures. Collaborate with Customer Services to resolve customer issues quickly. Performance & Reporting Set and monitor KPIs and service level agreements. Produce accurate daily, weekly, and monthly performance reports. Monitor budgets and report any cost variances. Use company systems to track contract performance and service delivery. Skills & Experience Required Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management. Strong client relationship management and stakeholder engagement skills. Excellent organisational skills and ability to manage multiple contracts. Leadership experience, with a proven track record in team management. IT literate with strong reporting and analytical skills. Full UK driving licence - field-based role covering East Anglia. Benefits £38k - £42k basic salary (DOE) Annual bonus scheme Company car Pension scheme Career progression opportunities in a growing business If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today. Mandeville is acting as an Employment Agency in relation to this vacancy.

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As a Specialized Services Business Development Manager, you’ll be instrumental in expanding Keywords Studios’ Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers. You’ll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and support growth across multiple divisions. If you’re passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Develop and execute GTM strategies to drive adoption of new product features., • Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP., • Receive & Respond to customer RFI / RFP’s., • Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions., • Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 5–7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry., • Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)., • Track record negotiating and executing complex deals in excess of $5M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and reporting within the social housing se

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Experience in customer-facing account management, customer success, or client service roles. Customer Success Manager - ERP Software - Remote / Midlands. ERP, Customer Success, Account Management, Software, Remote).

Local Account Manager phs Hygiene- North London We have an exciting opportunity for a Hygiene Local Account Manager covering the North London territory, postcodes include AL, CB, EN, HA, HP, LU, MK, N, NN, NW, OX, PE, SG, WD. Your role will be to manage and support our Key Account customers at site level within the PHS Hygiene division. You will be responsible for mobilisation of new sites, retention, growth, and new business delivery within your territory, working closely with our Senior Key Account Managers and Key Account Managers ensuring we meet the strategic goals of our largest customers. Key Tasks: • Achievement of annual new business target (Territory & Personal) from portfolio of Key Account sites within your designated territory., • Regular contact & dialogue with Senior Key Account Managers/Key Account Managers/Key Account Support teams, Managed Accounts, Operations Centres., • Mostly customer facing with regular daily meetings and calls, • Present and gain agreement from the customers within the territory that ensures the customer sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and supports the customer with continuous improvement and innovation., • Proactively identify and develop all levels of contacts within the specific territory to support retention., • Proactively identify non-compliant sites and develop future new business opportunities., • Work with the wider team to ensure that the customer experiences the best and most appropriate level of support and service that to the customer reflects a single joined up team approach., • On ‘owned’ accounts, work with the Tenders team to product final bids and documents to the customers., • Generate timely management reports as required that will include pipelines, identifying risks and opportunities with action plan to support., • Work proactively within your territory with a planned schedule of visits, to keep the customer up to date, ensuring that you get the most from your visits and calls., • Working with the network of service personnel within PHS to deliver a best-in-class customer experience. Knowledge and Experience Required: • A proven sales professional with both an account management and growth/new business track record in a B2B sales/service environment (service or consumables)., • Strong knowledge of PHS’s marketplaces and competitors or experience of similar markets., • Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business., • IT literate, with an emphasis on using technology to be effective and productive., • High levels of energy, commitment, and tenacity with a strong understanding of the sales/service process., • Ability to work autonomously, with effective diary and journey planning skills., • Enhanced DBS (CRB) will be checked on offer of employment due to the areas visited, • A full clean Driving Licence is required for this role The Rewards: • An annual salary of £30,000 0TE £47,000., • Company car or car allowance., • Phone, laptop, and kit to work effectively from home and on the road., • Pension scheme., • 24-hour wellbeing helpline & access to virtual GP for you and your household., • 23 days annual leave plus bank holidays., • Discounts at thousands of UK retailers with PHS Perks., • Buy and sell holiday scheme (after 6 months in the business)., • Ongoing career and development opportunities. If you want a career with a well-established company, where you will be appreciated for the quality of your work, we would love to hear from you. Apply now. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain, and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Business Development Manager - Home/Field-based - Wimbledon/ Battersea Up to £40,000 + uncapped bonus potential, company car or car allowance & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you’ll be doing: • Scope out, hunt, and seal the deal with fresh, independent new business opportunities whilst keeping that pipeline flowing, • Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie, • Craft bespoke culinary propositions to help our customers save precious time and money, • Serve up some tasty growth, hitting those profit targets and being rewarded accordingly, • Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy, • Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights from the world's biggest food wholesaler, • Crush those market goals like a seasoned foodie conquering a buffet! What we are looking for; Ideally, you’ll come from a similar background to Field Sales, however this isn’t essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you’ll get the training you need to succeed. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Tradin Organic, the global front-runner in organic ingredients, started its journey 40 years ago with its HQ in Amsterdam. Today, we have grown to source, process, and supply over 150 delicious organic ingredients from 60+ origins worldwide, holding a diverse range of certifications. We offer a wide range of products from frozen fruit and vegetables, dried fruits, coffee, cocoa, cereals, rice, sugar, soya, pulses, seeds, nuts, oils, fats, fruit concentrates, dairy products, seasonings, sweeteners and more. Our full-service portfolio impacts and is built on an extraordinary supply chain of farmers, traceable sourcing projects, quality assurance, sustainability initiatives, and in-house processing facilities such as Crown of Holland and Suncomo. Tradin Organic has offices worldwide, fostering a vibrant and diverse environment. We are a part of Acomo N.V. with headquarters in Rotterdam. Acomo N.V. is an international group with as its principal business the sourcing, trading, treatment, processing, packaging, and distribution of conventional and organic plant-based food products and ingredients. Acomo N.V. is listed at the Amsterdam Stock Exchange. Together, we supply organic ingredients that taste good and do good. Join us in our mission to make organic everyone’s first choice. For our office in the center of Amsterdam, The Netherlands, we are looking for a: UK Sales Manager (Tradin Organic) Location: Remote (UK) with travel opportunities Type: Full-Time About the role: As the UK Sales Manager, you will play a pivotal role in shaping and growing Tradin Organic’s presence in the UK. This position offers a clear pathway for leadership development and long-term career growth. You will have the autonomy to build and expand a diverse portfolio of strategic accounts, while also identifying new opportunities to enhance our market share. Working closely with various business units, you will develop and execute a comprehensive UK market strategy that drives commercial success. This role offers the chance to progress into a more strategic position as you contribute to Tradin Organic’s growth in the UK market. Key Responsibilities Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Collaborative Strategy Building: Develop and execute a comprehensive UK market strategy, driving sales growth, profitability, and market expansion in close collaboration with Business units while ensuring alignment and collaboration across different functions. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Build and Nurture Relationships: Develop and maintain strong, trusted partnerships with existing accounts, focusing on long-term growth and mutual success. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Market Expansion: Identify and secure new business opportunities within the UK food market, leveraging innovative approaches to enhance market share. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Negotiation Leadership: Lead negotiations with customers of all sizes, ensuring mutually beneficial agreements that drive profitability and growth. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Represent & Advocate: Represent Tradin Organic at industry events and with key stakeholders to enhance visibility and credibility in the UK market. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Strategic Awareness: Continuously monitor trends, customer needs, and competitor activity to refine our UK strategy. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results. Drive Commercial Impact: Lead efforts to maximize revenue, profitability, and market share, with a focus on achieving tangible business results.

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Your responsibilities will include • Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours., • Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability., • Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime., • Implementing real-time monitoring tools for applications and under lying infrastructure., • Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently., • Monitoring system health and providing timely feedback on performance and potential risks to service availability., • Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied., • Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls., • Supporting development teams with technical guidance, ensuring robust and secure applications or services., • Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following • Experience in providing high-quality break-fix support in a fast-paced environment., • Proven ability to monitor and maintain complex cloud-based systems, ensuring uptime and performance., • Experience of managing Azure subscriptions and Azure resources efficiently., • Expertise in managing customer identity using Azure AD B2C., • Experience in creating and configuring applications in Azure., • OpenID, OAuth2.0 & SAML2.0: Knowledge of identity and access protocols., • Experience in creating and customizing user flows in Azure AD B2C., • Strong understanding of user management and custom attributes in Azure AD B2C., • UX/UI Customization in AD B2C User Flows: Ability to customize user experience flows., • Knowledge of claims providers and technical profiles in B2C., • Ability to create complex and customized user flows based on requirements., • Hands-on experience with Microsoft Graph API and MSAL for managing identities., • Understanding of SSL certificates and security best practices., • Experience in implementing custom policies using the Identity Experience Framework in Azure AD B2C., • Experience with APIM, including security and cloud-to-cloud integration., • Hands-on experience in developing Azure Functions, Web Apps, and C# programming., • Experience in user administration, group assignment, and role management in the Azure AD B2C portal., • Proficiency in using Azure Blob storage, Application Insights, and monitoring tools., • Expertise in building and automating CI/CD pipelines for efficient software delivery from development to production in Azure DevOps., • Hands-on experience maintaining and deploying SonarCloud and Zed Attack Proxy (ZAP) in a CI/CD pipeline for code quality and security scanning. This role will report to the Azure Engineering Manager and will sit within our Service department. As an LI employee, you will be entitled to our company benefits which include • A fully remote and flexible working set up, • 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays), • 1 Privilege Day, • 4 x annual salary Life Assurance, • Market leading pension scheme through Legal & General, • Enhanced Family Friendly Policies, • Excellent learning, training, and career development opportunities, • 24/7 access to our Employee Assistance Programme, • A diverse and inclusive culture where everyone is respected and valued To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing _ before the closing date to discuss your needs. Please note that we may close the advert early if we receive a high volume of applications Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : _ At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. We’re a fully remote organisation however, our roles are UK-based and can only be performed within the UK. We come together in person twice a year for our All Hands events to connect, collaborate, and strengthen relationships. From time to time, there may also be occasional in-person team meetings. At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.

National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South West of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return:, • Competitive Base Salary: £45,000 – £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 26 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Business Development Representative – Northumberland (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Newcastle, Sunderland Durham. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

We are proud to be working with an award-winning, innovative and customer-focused organisation, who is one of the leading workplace equipment suppliers within the B2B market. We are seeking driven, confident and experienced Business Development Managers. The Business Development Manager will be responsible for managing effectively and profitably. The successful Business Development Manager will work remotely. You will need to travel to the Shipley area (BD postcode) for the 2nd interview. You will successfully develop new business across all the market sectors within the defined territory. There are 2 x BDM roles available; the territories areas include: • South-West, • Scotland, Northern Ireland & North-East Business Development Manager - Experience • At least 4 years proven experience as a Business Development Manager, • Industry experience is desirable but not essential, • Full UK driving license Business Development Manager - What They Offer • Competitive salary of £40,000, • Bonus structure What a day to day as a Business Development Manager will look like: • Managing a portfolio of existing Business Account customers, where you will assume responsibility for the development, profitability and service of these accounts. You will also proactively develop new business where the opportunities arise in the designated territory., • Regular liaison with internal sales and customer service staff to ensure that all aspects of handling Business Account customers are covered in order to sustain the company’s policy of continuous improvement., • To develop and maintain an effective journey cycle., • To effectively plan and prepare for sales calls., • To write upaccurate visit reports on the Contact Log of the company’s business system promptly., • To be perceived by the customer as the prime contact for all sales and service issues., • Identifying and targeting Prospect accounts in pursuit of new business., • Ensure close liaison with credit control.

AREA SALES MANAGER REMOTE - UK UPTO £45,000 + FANTASTIC COMMISSION STRUCTURE + DEVELOPMENT Are you a driven, ambitious and hungry sales professional looking for an exciting career opportunity? Do you have a passion for sales, new business, and earning big commissions? Get Recruited are recruiting on behalf of a well established successful manufacturing business who are looking for Area Sales Representatives to help grow their business in the UK, build strong customer relationships, and drive revenue. This is an exciting opportunity for people with sales experience who are ready to step up and make a real impact! THE PERSON: • A strong passion for sales and business development, • Highly motivated individual who thrive in a fast paced, target driven environment, • Ideally a degree level qualification or equivalent experience, • Ideally worked within the building materials, construction, real estate or luxury furnishings industry, • Excellent communication and negotiation skills, • A proven track record in generating new business and closing deals, • A hunter mentality - you love finding new opportunities and making sales happen!, • A natural drive for success and financial rewards (money motivated is key!), • Self-motivated, confident, and resilient to overcome challenges and keep pushing toward goals THE ROLE: • Generating leads and gathering contact details, • Updating customer records on the database, and maintaining your sales pipeline, • Maintaining high standards of customer service, • Excellent communication skills at all levels, • Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video, • Opening new accounts and developing existing client relationships, • Increase order values and promote additional product listings, • Keeping in touch calls, • Continue to understand client's business and ensure all opportunities are maximised, • Working to key growth targets to achieve personal and company-wide goals, • Networking and events Get Recruited is acting as an Employment Agency in relation to this vacancy.

About Rated 🌐 _ 🌐 Rated offers node and node operator ratings, robust data pipelines and the most comprehensive infrastructure dataset, for Ethereum. In a few short months since founding, we have built a product that users love, and a product that offers a real service to the ecosystem. Our mission is to promote transparency, good standards and improve the foundation of Web3. Put simply, we cannot imagine a world where anywhere near 1% of the worlds transactions run on a blockchain, without transparency at the base layer. We are here to enable this future. 💼 The Role We welcome applications from folks that don’t exactly fit the mold of the explicit roles we are hiring for, but find themselves intellectually taken and mission aligned with the vision we’re pursuing. You might be: • a budding Protocol Researcher/Designer with engineering and/or data skills;, • a Developer Evangellist with a strong track record of success;, • a visionary Brand person that resonates with our mission and vision;, • a Community Manager or Customer Success person that’s adept in Web3 infrastructure;, • a seasoned Enterprise Sales leader with experience in sales cycles;, • or a talented up and comer that’s committed to the industry and its future.But also you might not be those things—surprise us!, • We’re a highly technical 12 person team (and growing!), working in a hybrid/remote set-up, with a home base in London, UK., • We are all deeply embedded in the ecosystem and are working very close to the fold, in terms of research and development in Web3 infrastructure., • Competitive salary & equity package, • Flexible PTO, • Hybrid/remote work set-up with a homebase in London, • We are also offering visa sponsorship for candidates who wish to relocate to the UK.

The Project Delivery Manager will be our key on-site presence with close liaison with the customer as well as our on-site coordinator and manager of all third party service providers including install partners.

Sector Growth Manager (M&E / Water Treatment) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Water Industry background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Water Treatment industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Water industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the water industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the water treatment industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the water sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / water or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19898 Keywords: Water Treatment, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

About us At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role The BNG (Biodiversity Net Gain) Sales Senior Key Account Manager will be responsible for owning and growing a portfolio of strategic accounts, converting inquiries for offsite BNG units into successful sales while delivering exceptional customer service. The individual will lead complex, high-value opportunities, shape long-term client relationships whilst work closely with internal and external stakeholders, using their industry knowledge and insights to drive BNG sales. The role requires a highly proactive, target-driven individual who can manage and forecast their own revenue performance sales pipeline and represent the company with professionalism and credibility in the marketplace. Duties Sales Conversion & Client Engagement: • Convert inquiries into sales efficiently while ensuring excellent customer service., • Own and grow a portfolio of high-value and strategic accounts, driving long-term revenue., • Identify high-potential clients whose demand for BNG units could lead to long-term strategic partnerships, maximizing future sales opportunities., • Build deep relationships with key clients to ensure that Environment Bank are their go to partner when it comes to anything BNG related., • Develop a comprehensive understanding of how developers operate across various sectors, including residential, commercial, utilities, and Nationally Significant Infrastructure Projects (NSIPs). Internal Collaboration & Knowledge Sharing: • Share key insights and feedback gathered during client interactions with relevant internal teams and stakeholders to support continuous business development and improvement. Revenue Ownership & Reporting: • Own and deliver on individual revenue targets, providing regular high-quality qualitative and quantitative updates to the business., • Take responsibility for forecasting performance and ensuring that all data regarding deals is up to date in the CRM system. Strategic Sales Approach: • Apply market intelligence and commercial acumen to structure deals that support the performance of our habitat banks and ensure they align with business goals., • Lead on complex, high-value deal structuring, balancing client needs, habitat bank performance, and commercial returns. Cross-functional Collaboration: • Work closely with internal teams, including business development, partnerships, sales analysts, strategic sales, and portfolio managers, to align efforts and achieve shared objectives. Brand Representation & Client Interaction: • Represent the company with key clients through various communication channels (email, phone, in-person meetings, and events). CRM & Data Management: • Ensure all data related to sales and deals is accurately recorded and maintained in the CRM system to support sales operations and overall business planning. Skills & Experience • Proven experience in a sales or senior account management role, preferably within the biodiversity, built environment, environmental services, or a related sector., • Demonstrated experience managing high-value, complex deals and strategic client relationships., • Results driven with an impressive track record of exceeding sales targets and excelling amongst peers, • Excellent communication skills, both written and verbal., • Ability to build and manage client relationships with a large number of accounts., • Experience working with CRM systems and strong data management skills., • Ability to work collaboratively across different teams within the organization., • Strong problem-solving skills and commercial acumen Note: This job description outlines the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. We offer... 🎁 Performance-based annual bonus up to 10% of salary 💸 Pension scheme with employer-matched contributions at 6% of salary 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day ➕ Option to purchase 5 additional days of annual leave after probation 🏡 Hybrid flexible working options 💼 Regional and departmental team co-working days 🌞 Expenses-paid whole company meet twice a year 🎗️ Team fundraising and charity events 🎓 Ongoing career development with training and mentoring 🩺 Medical cash back scheme to cover everyday healthcare costs 🧠 Employee assistance mental wellbeing support ❤️‍🩹️ Enhanced sickness pay allowance

Other suitable skills and experience include Sales, Sales Manager, Account Manager, Account Management, Customer Service, Business Development, Business Development Manager, Key Account Manager, Sales Executive. As a Sales Account Manager with our client, you'll play a pivotal role in maintaining an

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

National Account Manager – North Reports to: Head of Sales Location: Hybrid / Field-based across the North of England We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the North—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return, • Competitive Base Salary: £45,000 – £50,000 DOE, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 23 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Competitive salary Car Allowance: £600.00 per month Laptop provided Mobile phone provided Pension scheme: 5% Employee and 3% Employer contribution Quarterly and Yearly Bonuses (based on individual and company performance) Location: While the role is primarily remote, candidates should be based in the UK. Occasional travel to meet clients and attend meetings will be required. Why Join Us? This opportunity is with a leading supplier in Low Voltage Distribution Systems, offering innovative solutions to the domestic, industrial, and commercial sectors across the United Kingdom. The company takes pride in its fresh and forward-thinking approach to designing and manufacturing low voltage power distribution systems. If you're looking to join a growing business and thrive in a supportive yet challenging environment, this role is ideal for you. Key Responsibilities: Directly report to your Line Manager on a weekly basis, providing updates on activities and progress. Submit weekly reports detailing your activities and performance. Actively promote the company's image and product offerings in the UK market. Prospect and develop new business opportunities through warm calls and strategic marketing initiatives. Generate new leads and track activity using internal systems. Maintain daily communication via phone and email with existing and potential customers to provide quotes, promote products, and nurture relationships. Serve as the primary point of contact for customer inquiries, ensuring a high level of service and managing customer expectations. Collaborate with other sales representatives to drive overall business growth. Assess customer needs to recommend appropriate products or solutions for specific projects. Manage client accounts, maintaining ongoing communication and addressing any issues or complaints. Provide accurate and timely quotes to customers. Conduct regular site visits to solidify relationships with existing clients and identify new business opportunities. Strategically plan to achieve and exceed sales targets. Deliver exceptional customer care, service, and after-sales support. Identify and explore new markets, business opportunities, and strategies to expand the customer base. Adhere to all company policies and procedures. Key Attributes of the Successful Candidate: Self-motivated with the ability to work independently and under minimal supervision. Proven sales experience within the Low Voltage Electrical Industry. Exceptional time management skills and the ability to meet tight deadlines. Strong negotiation skills, coupled with patience and tact when dealing with customers. Excellent verbal and written communication skills. Ability to develop long-term client relationships and foster rapport. Attention to detail and accuracy in all aspects of work. Commercial mindset with a focus on project development and business growth. A positive, "can-do" attitude with a commitment to achieving results. Essential Requirements: A minimum of 3-5 years of proven experience in sales, exceeding targets in the Low Voltage Electrical Industry. Demonstrated experience in business development and driving the sales process from initiation to closure. Strong background in sales and marketing within the electrical industry. Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint, Word). Strong communication and interpersonal skills. Experience in account management, including maintaining and building client relationships. Ability to provide market insights, including competitor analysis, product trends, and regulatory changes. Team player with a collaborative approach. This role is ideal for a driven and dynamic individual who thrives in a fast-paced sales environment and is passionate about delivering results. If you're ready to take on a new challenge and be part of a growing organisation, apply today! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

NIOX® is a medical device company focused on point of care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies. At present, NIOX® provides products and services in around 50 countries. For more information please visit _. In order to support these activities, we are currently seeking a Key Account Manager. Key Responsibilities of Role: As a Key Account Manager, you will be responsible for driving sales growth and expanding market access for NIOX – our innovative FeNO testing solution – across key NHS and private healthcare settings. In this strategic role, you will develop and maintain trusted relationships with both clinical and non-clinical stakeholders, influence procurement and funding decisions, and ensure the integration of NIOX within relevant care pathways. You will lead strategic account development, optimise product positioning, and consistently exceed sales targets across your designated region and customer segments. As a key member of the UK Commercial Team, you will also contribute to broader business planning and execution, playing a vital role in supporting the growth and long-term success of NIOX across the UK. · Develop and execute tailored territory account plans aligned with business objectives, market dynamics, and customer needs. · Drive NIOX adoption by implementing strategic and tactical plans across hospitals, ICBs, PCNs, and Primary Care settings. · Engage a broad range of stakeholders, including clinicians, procurement leads, service managers, and pathway redesign teams, to build trusted, value-based partnerships. · Identify, qualify, and convert new business opportunities across Primary Care, Secondary Care, private healthcare, pharmacy, and emerging channels. · Deliver high-impact presentations, demonstrations, and training to clinical decision-makers and frontline users, effectively communicating the NIOX value proposition. · Collaborate cross-functionally with marketing, medical, and customer service teams to ensure aligned messaging and deliver value-based selling. · Identify and mobilise key opinion leaders (KOLs) and clinical advocates to raise awareness of FeNO testing and position NIOX as the preferred solution. · Prospect and initiate contact with new accounts and channels, identifying routes to access and secure business across a range of sectors including Primary Care, pharmacy, Secondary Care, and private healthcare. · Monitor competitor activity, NHS trends, and evolving market dynamics, adapting strategies as needed to maintain a competitive edge. • Maintain accurate CRM records and provide timely sales forecasts, pipeline updates, and performance reporting. · Work closely with your manager to set, track, and regularly review sales performance targets, taking proactive steps to meet or exceed objectives. · Ensure seamless customer onboarding and handover to customer service and inside sales teams, delivering a positive, consistent experience throughout the account lifecycle. · Leverage digital tools and virtual engagement, while balancing this with high-impact, face-to-face interactions. • Maintain strong commercial acumen and therapy area expertise, with up-to-date knowledge of FeNO testing, asthma care pathways, and NHS commissioning structures. Qualifications and/or experience required to perform the role: · A business or other relevant undergraduate degree, or equivalent education. · Proven track record of sales growth and success in the medical device sector, with demonstrable experience in managing and expanding key accounts. · Experience contributing to the development and execution of aligned business plans, with evidence of successful implementation and measurable outcomes. · Excellent communication, interpersonal, and relationship-building skills. · Ability to quickly understand and navigate the healthcare industry, including reimbursement processes and the payer/provider landscape in the assigned markets. · Highly motivated self-starter with a strong commitment to making a meaningful difference to patient outcomes. · Demonstrated ability to prioritise and manage time effectively, while remaining agile and adaptable to maximise impact within the designated territory. · Strong presentation skills and proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). · Background or experience in respiratory therapy, physiology, or as a clinical scientist—particularly within the NHS—would be a strong advantage. Office Location This position is field based. Culture NIOX® is proud to be an inclusive employer that supports all colleagues to realise and achieve their full potential. We are a diverse organization that champions a healthy work life balance. As a truly global organization, international collaboration between colleagues in different countries is encouraged and supported. We live and breathe our PRIDE values and ensure that we are all working towards a common goal and this is to improve the quality of life of millions of people suffering from asthma. We value the contribution that each of our colleagues provide and recognize the difference they make to the lives of asthma sufferers every day by supporting us in working towards our goal. Application process Thank you for considering a career at NIOX®. If you would like to apply for the position, please apply online, ensuring you include the following information: · Full name, location, email address and phone number · Curriculum Vitae · Cover letter · Current salary · Required salary · Date available to start/notice period After you have submitted this information, an email will be sent to you inviting you for a first interview. Due to the quantity of applications we receive, if you do not receive an email from us within 10 working days, please assume that you have been unsuccessful on this occasion. Important notice to Employment businesses/ Agencies NIOX® does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact NIOX®’s human resources department to obtain prior written authorisation before referring any candidates to NIOX®. The obtaining of prior written authorisation is a condition precedent to any agreement (verbal or written) between the employment business/ agency and NIOX®. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of NIOX®. NIOX® shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Business Development Manager - Home/Field-based - Plymouth Up to £38,000 depending on experience + uncapped bonus potential, company car & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you want to be a part shaping the future of our independent business, joining a team at the cutting edge of foodservice trends then we have a fantastic opportunity for a Business Development Manager to join our Independent Sales Team. What you’ll be doing: • Scope out, hunt, and seal the deal with fresh, independent new business opportunities whilst keeping that pipeline flowing, • Cultivate killer connections with independent players in the local food market using your innate curiosity for all things foodie, • Craft bespoke culinary propositions to help our customers save precious time and money, • Serve up some tasty growth, hitting those profit targets and being rewarded accordingly, • Welcome aboard new clients with style and finesse, making sure they feel right at home with your Area Sales Manager buddy, • Keep an eye on the competition and independent market trends, so you can dish out the hottest solutions and insights from the world's biggest food wholesaler, • Crush those market goals like a seasoned foodie conquering a buffet! What we are looking for; Ideally, you’ll come from a similar background to Field Sales, however this isn’t essential. We are looking for people who have a commercial mindset, who have the drive and ambition to make a difference to the business by delivering against targets. The customer will be at heart of everything you do, so being confident being out on the field is essential. We have a great induction programme where we will teach you everything you need to know about our products and the business, so although food service experience/ hospitality would be advantageous, you’ll get the training you need to succeed. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Provide administrative and technical support to the Customer Care Manager and Director of Customer Support an

Technical Sales, MRO Sales, PPM Sales Industrial - Engineering - Manufacturing - Power Home - Based Midlands - Yorkshire - North East - North West 50,000–£60,000 + car/car allowance + benefits Are you a commercially driven Business Development Manager with a strong engineering background? This is an opportunity to join a well‑established industrial engineering business delivering bespoke heat exchange solutions to critical UK sectors. In this field‑based role, you’ll take ownership of the full sales lifecycle—building relationships, identifying opportunities, and converting technical challenges into commercial success. You’ll work closely with internal engineering, service and operations teams to ensure customer solutions are both technically sound and commercially competitive. What you’ll be doing • Driving sales growth in line with company strategy and targets, • Identifying and developing new business across sectors such as Manufacturing, Pharmaceuticals, Healthcare, Facilities Management, Food & Drink, Chemical, Oil & Gas and Power Generation, • Managing customer relationships from initial contact through to project delivery, • Conducting customer visits, onsite assessments and technical discussions, • Preparing cost estimates, quotations, bids and tenders, • Supporting contract negotiations and bid submissions, • Providing market insight and intelligence to senior stakeholders, • Ensuring smooth handover to service and operations teams, • Maintaining accurate reporting and CRM data, • Promoting strong safety, health and environmental standards What we’re looking for • Proven business development or sales experience within mechanical or industrial engineering, • Strong technical understanding of engineering principles, • Track record of winning and developing accounts, • Comfortable working independently in a field‑based role, • Willingness to travel across the UK, including occasional overnight stays, • Dedicated home workspace and full UK driving licence Desirable: experience with heat exchangers and exposure to sectors such as power generation, rail, marine or oil & gas. What’s in it for you • Competitive salary £50,000–£60,000, • Company car or car allowance, • Employer pension contribution, • 25 days’ annual leave + 8 bank holidays, • Laptop and mobile phone provided

Area Sales Manager - Homebased / Field Sales – Oldham/ Blackburn/ Burnley Up to £32,000 + great bonus', company car or car allowance & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales or have the talent to match your ambition to thrive in the biggest and best Food Service sales force and are passionate to forge a career in sales, we have a fantastic opportunity for an Area Sales Manager to join our Independent Sales Team. Key Accountabilities • Role model our Company Values / Purpose, • Build and leverage strong customer relationships through a natural curiosity in the independent sector., • Grow and retain customers delivering profitable volume growth Vs targets, • Effectively partner your customers to understand their plans for growth, adding value, offering a wide range of practical solutions and products, • Understand competitor activity & proposals, ensuring you are always offering your customers the best local solutions, • Work pro-actively with the Business Development Manager to understand new customer requirements and ensure a successful handover, • Act as a brand ambassador for Brakes in your local market. It goes without saying that you’re highly service focused, putting the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you’re a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You’ll also be self-motivated to enhance your own development, seeking continuous improvement by leveraging & learning from a diverse range of skills & experience and a range of L&D programmes. You will have the opportunity to progress into a vast range of commercial roles to really develop your career. You’ll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with bonus potential, a home- based contract, company car or allowance, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!