Customer service manager jobs in Bedworth - Page 2Crear alertas

Job Introduction Listers are currently looking to recruit an organised and motivated Parts Manager to manage and lead our busy parts departments at our VW Commercials Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent Basic Salary with an OTE of up to £38,000 plus company vehicle & benefits. Our Parts Managers play a key role interacting with all areas of the business including sales, service and our customers. You will be directly involved in supplying Volkswagen parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly motivated individual with experience and a passion for providing exceptional levels of customer service for one of the worlds leading car brands. Your duties will include: You will be directly responsible managing the day to day running of the department including trade parts sales, internal retail customer sales and workshop supply. This is a busy position within the heart of one of our centres and will ideally suit someone who has previously gained exposure in a main dealer environment. Department reviews and management. Budgeting and forecasting. Staff development. Ensuring profitability and efficiency. carrying out daily / weekly stock checking. If you are a Parts Manager looking to work with a leading dealer group or alternatively a senior parts person looking to take the next step then please apply. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you. TPBN1_UKTJ

Allen Motor Group are currently looking to employ a Sales Manager, to be responsible for managing a dynamic and fast paced sales department, focusing on achieving and exceeding sales targets whilst ensuring the highest standard of customer satisfaction at our Ford dealership in Coventry. This position is offered on a full-time permanent basis with a basic salary of up to £47,500 and an OTE of £67,500 + overachievement bonus and reports to the Brand Manager. Why Allen Motor Group? In addition to a highly attractive basic salary and a bonus structure, we also offer a range of other benefits including: Company provided vehicle Fantastic discounts on MOTs, services and parts 30 days holiday including bank holidays, plus additional holiday entitlement with length of service Life assurance benefit, at no cost to yourself Up to £1,000 colleague referral scheme Full training and support to develop your career within Allen Motor Group Required Skills & Experience We are looking for applicants with strong automotive sales management experience from a franchised dealership who is looking to take the next step in their career. We are looking for individuals who possess the following skill and experience: Previous experience managing and motivating a sales department A strong awareness in financial compliance Full UK driving licence Excellent communication skills both written and verbal Fantastic stakeholder management skills Analytical approach to problem solving Key Responsibilities and Duties Ensure all company KPIs are achieved and exceeded Conducting reviews of both new and used car operations including regular stock reviews, site displays and online/offline activity Ensuring AMG, legislative and FCA compliance including auditing of deal files as per requirements Exceeding high customer service experience levels across all departments Working with key stakeholders to ensure tasks are completed by required deadlines At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. If you would like to be considered for this opportunity, please do apply now TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Project Manager to join our team within Vistry South East Midlands, overseeing a new site for the region in Hinckley, Leicestershire and delivering 475 mixed tenure homes largely delivered with timber frame construction, which will be manufactured in house. As our Project Manager, you will be responsible for planning, coordinating, and overseeing construction projects from start to finish. They manage budgets, schedules, resources, and teams to ensure the project is completed on time, within budget, and to the required quality standards. The role involves liaising with Partners, Customers, contractors, and stakeholders, as well as handling risks, issues, and compliance. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Experience working on new build multi story projects or housing projects Experience in the management of Health and Safety Ability to analyse technical and commercial aspects of developments and apply solutions in terms of time, cost, quality, and best use of available resources A proven operational, team player who can set direction and delivery within challenging market conditions Excellent interpersonal skills Creates a positive environment which drives a culture of respect and mutual support within their team Creates consensus through influence and persuasion with the ability to inspire others Reputation for integrity, maturity and sound business judgment and be totally comfortable leading and working in a team environment Desirable Valid First Aid at Work Certificate NVQ Level 6 -7 BTEC diploma in Building Construction or similar Valid Scaffold Inspection certificate Valid LOLER certificate Qualified to the required CIOB Grade applicable at the time in accordance with group policy Valid SMSTS Certificate Good working knowledge of Microsoft Word, Excel, Power Project and Asta Team plan Up to date knowledge of Health and Safety obligations and building legislation A good understanding of the considerate contractor's requirements to achieve high scores More about the Project Manager role Ensure the safety and welfare of all individuals involved, in line with Vistry's safety policy. Foster continuous safety improvements across the project. Lead the successful completion of the project, maintaining high standards in quality, time, and client relations. Manage internal and external teams to meet project goals. Develop and coach team members, encouraging growth and providing constructive feedback. Motivate and engage employees to drive excellence in project delivery. Maintain positive relationships with customers and stakeholders. Oversee all project-related communication. Develop plans to ensure resource and supply chain requirements are met. Lead and facilitate key project meetings with stakeholders. Identify and manage any additional work, ensuring clear cost agreements. Integrate commercial considerations into decision-making processes. Regularly review and manage the project programme to ensure timely completion. Ensure adherence to Vistry's on-site processes. Induct and support team members in role-specific requirements and identify opportunities for improvement. Ensure that quality standards are consistently met throughout the project by implementing effective quality management processes and conducting regular reviews. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1 TPBN1_UKTJ

Account Executive Location: Coventry, West Midlands, CV3 2RQ Salary: Competitive, DOE Contract: Permanent, Full time Benefits: Competitive salary Contributory pension scheme Life cover Incapacity benefits Cash Back Medical Scheme About the Company: We are an innovative medical devices manufacturer of advanced wound care products, including combination products, from gelling fibres and fabrics. We deliver innovative, cost effective and quality products and solutions for the advanced wound care industry helping to improve patient care and wellbeing. About the Role: This is an exciting role for someone who enjoys engaging with customers, delivering excellent customer service, passionate about achieving sales. You will act as the key liaison between customers and internal teams, ensuring seamless delivery and outstanding customer experience. To succeed in this role, you will require a minimum of 5 years' experience in a manufacturing customer sales / commercial management, with preferably experience in the medical industry, although other sectors with specialist manufacturing environments will also be considered. You will not come from a large corporate business but instead from a small to medium size company where you are well versed into being involved in many projects, collaborating with other teams, being hands on in making it all happen to deliver what our customers need. We need someone who learns quickly, as the role requires technical knowledge on our products and the regulatory landscape. This is a role where you are required to be the orchestrator between several departments and where you will be the one pushing much of the action. The role requires working closely with our Head of Business Development and our Operations Team. Duties to include: Respond in a timely manner to all customer communications. Provide order confirmations and delivery confirmations to the customers. Update orders management systems with order details. Chase customers for forecasts, assisting the Line Manager with forecast queries Respond to customer enquiries on invoices, order updates, quality documentation and other administrative queries Liaise with customers proactively on order management process, advising of any changes Raise customer invoices and credit notes Liaise with Operations department on stock allocation Liaise with QC to ensure all testing is completed Liaise with Logistics for timely order dispatch Send customer surveys. Monitor Commercial inbox and allocate emails to Business Development when required Provide data for KPI's monthly Send samples as and when required Provide assistance and holiday cover to Commercial Assistant when necessary Ensure that orders are delivered on time and in full to customers, by working closely with production, quality control, regulatory affairs and the warehousing department. Deliver on key performance indicators per agreed objectives and plan, such as OTIF and customer feedback. Ensure that monthly reports are completed on time, in full and accurately. Support the customer complaints process within SFM ensuring that customer complaints are investigated, and corrective actions are implemented in a timely manner. Provide support to the Business Development Team in relation to onboarding new accounts Ensuring sample stores stock levels are maintained. Assist the Customer Experience and Quality Director with reporting requirements Support the forecast process for sales at SFM. Key skills / abilities: At least 5 years' experience in a similar role. The ability to learn quickly. Enthusiasm, and willingness to go the extra mile to ensure customers are satisfied and sales targets are met. Passionate about results and success. Previous manufacturing experience, preferably in a medical device organisation. Ability to focus on complex administration duties with a high level of attention to detail Ability to develop and uphold good working relationship and influence people both internally and externally to achieve assigned objectives. Able to work with minimum supervision and as part of a team. Excellent communication skills written and verbal, flexible attitude and capable of working to tight deadlines under pressure. Ideally awareness of medical device regulations, The Medical Device Directive, ISO13485, FDA QSR 21 CFR 820 etc. Important Information: Due to the number of applications we receive, we will only contact those candidates that we want to take forward to interview; if you do not hear from us within 4 weeks, please assume that your application has been unsuccessful on this occasion. If you have the skills and experience we require for this role and are looking for a new challenge, please click on APPLY Today and forward an up-to-date CV and cover letter, explaining why you are a good fit for this role. No Agencies please! TPBN1_UKTJ

Assistant Centre Manager Salary: £29,000 £34,000 (Depending on Experience) + Monthly Bonus Scheme Hours: MonFri 8:00am5:30pm | Sat 8:00am1:00pm | Sun & Bank Holidays Closed Full-Time | Permanent | Excellent Career Progression Our client is looking for a proactive and experienced Assistant Centre Manager to support the daily running of a reputable, fast-growing automotive workshop. If youre confident in managing workflow, supporting technicians, and delivering outstanding customer service, this is a fantastic opportunity to take the next step in your management career. This is an ideal role for someone who enjoys responsibility, thrives in a busy environment, and wants long-term progression within a respected automotive brand. The Role As an Assistant Centre Manager, youll be responsible for: Supporting the Centre Manager with daily operations and workload planning Supervising workshop staff and ensuring work is completed to high standards Providing technical support and guidance to technicians where required Ensuring excellent customer service and handling customer queries Managing job cards, paperwork, and service documentation accurately Overseeing health & safety standards and ensuring compliance Assisting with stock control, ordering parts, and maintaining equipment Helping to drive productivity, efficiency, and customer satisfaction Youll play a key role in maintaining a smooth, efficient workshop while upholding the companys quality and safety standards. What Were Looking For Youll need: Proven experience in an automotive workshop environment Previous supervisory or senior technician experience preferred Strong technical knowledge and the ability to support workshop staff Excellent organisational and communication skills A customer-focused approach and positive attitude Leadership qualities with the ability to motivate a team A full UK driving licence Level 2 or Level 3 automotive qualification preferred (or equivalent) Whats On Offer £29,000 £34,000 salary (experience dependent) Monthly performance-based bonus scheme Permanent, full-time position Supportive team and modern workshop environment Opportunities for management training and career progression Company pension Employee discount Free/on-site parking Cycle to work scheme Workwear and PPE provided If youre looking for a long-term role with a respected, growing automotive brand - and you take pride in delivering great service - wed love to hear from you. Apply now to take the next step in your automotive career. TPBN1_UKTJ

Astute's Power team is partnering with a leading energy from waste company to recruit a Mechanical Inspection Manager within their Servicing team to work on site in Leicestershire. The Mechanical Inspection Manager role comes with a salary of up to £62,000 + private medical + benefits. If you are an experienced Mechanical Engineer with experience managing teams in a heavy industrial setting then submit your CV to apply today. Responsibilities and duties of the Mechanical Inspection Manager As the Mechanical Inspection Manager, you will: Lead and execute all mechanical maintenance, inspection, and service activities, ensuring alignment with technical specifications, customer requirements, and industry standards. Act as the on-site technical authority, providing expert guidance on mechanical systems, troubleshooting, and complex maintenance tasks. Oversee dismantling, assembly, installation, and repair works, ensuring safe and compliant execution across all service scopes. Identify, report, and help resolve mechanical deviations, risks, and performance issues impacting quality, safety, or schedule. Mentor and support field service teams, promoting mechanical best practices, skills development, and a culture of safety and high performance Coordinate maintenance and project activities with Project Managers, Account Managers, Technical Services, and site leadership to ensure smooth operational delivery. Ensure full compliance with QHSE standards, leading inductions, toolbox talks, risk assessments, and delivering robust safety leadership on-site. Maintain accurate documentation and reporting, including maintenance records, inspection reports, timesheets, incident logs, and customer-facing updates. Plan and deliver mechanical service works on time and within budget, managing direct and subcontracted teams while ensuring strong customer engagement and satisfaction. Professional qualifications We are looking for someone with the following: Higher qualification in Mechanical Engineering, Industrial Maintenance, or a related technical field. Strong hands-on experience in mechanical inspection, troubleshooting, and maintenance within power plants, waste-to-energy, or heavy industry. Proven ability to lead and mentor field service teams and manage subcontracted maintenance activities. Solid understanding of QHSE standards, safe systems of work, and compliance requirements. Experience using digital maintenance or field-service management tools within a matrix organisation. Personal skills Strong safety mindset with a proactive, solution-oriented approach to site challenges. Excellent communication and customer-facing skills, with the ability to build trust and influence on-site. Reliable, organised, and adaptable, capable of working independently in demanding environments. Salary and benefits of the Mechanical Inspection Manager role: Basic salary of £52,000 - £62,000 Benefits including private medical + bonus Opportunity to join leading energy company INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Volkswagen Commercial VehiclesDealership based in Coventry. Benefits include the use of a company vehicle and an OTE of £65,000. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance. Planning, forecasting and delivering sales targets. Growing workshop utilisation and efficiency. Responsible for your own budget, you will relish the opportunity to drive the business forward. Working closely with other department managers to drive the overall centre performance About you This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

Field Service Engineer (Breweries / Wineries) £40,000 - £50,000 + Progression + Overtime + Car Allowance + Pension Northamptonshire / Coventry - National Coverage Are you a Multi-Skilled Service Engineer from a Process Equipment background looking for an exciting and varied position within Blue-Chip Breweries and Wineries around the country with a clear progression pathway into Engineering Manager? An exciting opportunity where you'll be responsible for installing, maintaining and servicing process equipment to a varied client base ranging from small artisan producers to major names in the drinks industry (examples include Filters, Tanks, Pumps, Bottling Lines etc). The right engineer will be fast-tracked into a Service Manager position. You'll gain full autonomy and real responsibility for a small specialist business The Role: * Installation, service, and maintenance of Process Equipment (Examples include Filters, Tanks, Pumps, Bottling Lines) * Fault-finding and breakdown response across customer sites * Travel nationwide with overnight stays when required (Weekdays only) * Technical support and customer training The Person: * Strong background in servicing Process / Capital Equipment and Machinery (FMCG, Packaging, Beverage etc.) * Electrical and Mechanical fault-finding experience * Comfortable with nationwide travel and occasional overnight stays * Full UK Driving Licence Why Apply? * Clear progression into Service Manager - realistic, structured pathway * Small, close-knit business where your impact is visible * Autonomy - manage your own sites and schedule Keywords: Field Service Engineer, brewery, winery, process equipment, field service, nationwide travel, food & beverage industry, Drinks Manufacturing, Bottling Line, Packaging Equipment, Brewery, Food & Beverage Machinery, Maintenance Engineer, Commissioning Engineer, Core Equipment, Technical Support TPBN1_UKTJ

Astute's Power team is partnering with a leading Energy from Waste company to recruit a Service Manager for its servicing division based in Leicestershire. The Service Manager role comes with a starting salary of up to £80,000 + car allowance + benefits. If you are degree qualified, with experience in service sales and project manager, then submit your CV to apply today. Responsibilities and duties of the Service Manager role Reporting to the Service Director you will: Lead and manage the UK service team, ensuring efficient delivery of service projects, upgrades, and maintenance operations. Collaborate with the UK Service Director and global teams to align strategies, share best practices, and drive service growth. Promote and sell the full service portfolio including spare parts, mechanical/process retrofits, upgrades, and training to existing and prospective clients. Plan and conduct customer visits to client facilities to identify opportunities and strengthen client relationships. Identify, log, and track sales opportunities using CRM system; ensure data accuracy and drive pipeline development. Oversee the execution of service projects, including outages and retrofits, ensuring delivery is on time, within budget, and compliant with HSE and Quality standards. Support the development of new products and services by identifying market needs and providing customer feedback to the Product Management team. Manage risk, cost, schedule, and stakeholder communication throughout service project lifecycles. Ensure adherence to health, safety, and environmental standards in all service operations and foster a safety-first culture. Prepare and review technical documentation, including audit reports, proposals, and post-service evaluations. Professional qualifications We are looking for someone with the following: Degree in Process or Mechanical Engineering, or equivalent relevant qualifications and experience in plant and mechanical engineering. Proven experience in service sales and execution, including negotiating service agreements, overhauls, and spare part deliveries. Strong project management skills, including risk, change, and stakeholder management with a track record of delivering technical service projects. Proficiency in using CRM systems for sales opportunity tracking, forecasting, and reporting. Excellent technical and analytical skills, including the ability to conduct technical audits and write comprehensive service reports. Personal skills Leadership mindset - ability to motivate and lead multidisciplinary teams in dynamic environments. Customer-focused approach - strong interpersonal skills and commitment to building lasting client relationships. Problem-solving orientation - proactive in identifying challenges and delivering practical, efficient solutions. Salary and benefits of the Service Manager role Starting salary of £70,000 - £80,000 Car allowance of £6k + bonus + benefits Change to join leading Energy from Waste company Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Care Home Chef/ Weekends/ Days only Are You Ready to Turn Up the Heat? This role will work across 3 of ourhome's local to eachother,Leofric Lodge in Edgwick, Henry Court in Holbrooks, and Wyken Court in Wykenin the heart of Coventry, were not just cooking mealswere crafting experiences. As our new Chef youll support our Chef Manager in delivering delicious, nutritious, and visually stunning dishes to our 36-46 dependant on locationresidents every single day. This isnt your average kitchen roleits your chance to innovate, inspire, and make a real impact. Whats On the Table? Creativity Unleashed: Have Input in designing menus, experiment with fresh seasonal produce, and cater to unique dietary needs with flair. Step up to the Plate: In the absence of the Chef Manager, keeping operations running as smooth as your signature sauces. Work-Life Balance: 12-hour weeks over 2days per week/ 2 x 6 hour shifts Why Choose Us? Sociable hours that work for you Perks that matter: Big-brand discounts, a £250 refer-a-friend scheme, and Blue Light Card savings A chance to shine: Compete in our annual Chef of the Year competition and take your skills to the next level If youre a passionate leader with a flair for flavour, this is your chance to make your mark. Apply now, and lets create something extraordinary together! What do some of our current Chefs have to say? Check out our dedicated Catering page on our careers website to find out - anchor.org.uk/careers/where-you-fit/care/care-home-chef-and-catering-jobs-anchor Please note all applicants must already hold the legal right to work in the UK Anchor a great place to work Anchor is Englands largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. Were not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, well give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Finance Pension plan contribute between 4% and 8% and well match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities To see our full range of benefits, check out our dedicated rewards website Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes. TPBN1_UKCT

Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact.

Job Title: Customer Service Manager Salary: £40,000 - £45,000 Location: Southampton Working Pattern: Fully on-site Contract: 6-month fixed-term contract

The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods.

What you will be doing* Lead and manage installation projects from initiation to closure, ensuring they are completed on time, within budget, and specified quality standards* Prepare comprehensive project plans and installation documentation* Drive and ensure adherence to installation process standa

A leading consumer finance company in the UK seeks a Customer Account Manager. You will engage customers directly, assess their loan needs, and guide them through the loan process. The ideal candidate should possess excellent communication skills and customer focus.

We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence. Develop and implement strategie

Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. If you have warehouse and/or c

Candidates with customer service and warehouse experience are encouraged to apply. A well-established supply chain firm in Coventry is seeking supply chain support to handle customer service and warehouse tasks. The role includes answering customer inquiries, managing shipping processes, and ensurin

The Senior Customer Experience Manager is responsible for leading a team that ensures exceptional service delivery to customers through effective order management, proactive communication, and data-driven decision-making. Lead, coach, and develop a high-performing Customer Experience and Customer Se

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

You will be responsible for managing teams of parts, vehicle technicians, and service advisors, while ensuring outstanding customer service. A leading automotive retailer in England is seeking an Aftersales Manager for their aftersales department.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Handle day-to-day customer queries and provide service updates in a timely, professional manner.

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction; going the extra mile to engage customers; purchasing stock; general operations in the POS; communicating with colleagues; providing customers with updates. Experience

A leading automotive service provider in the UK is seeking an Assistant Manager to work alongside the Centre Manager. Candidates should have strong technical knowledge, experience in customer satisfaction management, and the ability to train and motivate staff. This position is critical for ensuring

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. An experienced customer service or service operations leader. Service Delivery / Customer Support Manager.

Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. We are looki

The candidate will assist in overseeing daily operations, ensuring high standards of customer service and team performance. A global luggage brand is seeking an Assistant Store Manager for their LIPAULT store in London.

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Drive regional customer feedback loops to inform service value propositions. Partner with developmen

A leading technology solutions provider in the United Kingdom is seeking a Manager for Customer Service to lead a team dedicated to enhancing customer satisfaction. The role involves analyzing service processes and ensuring operational efficiency.

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

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