Customer service manager jobs in Great YarmouthCreate job alerts

We’re looking for an inspiring Security Manager to lead our dedicated security team and help create an exceptional, safe experience for every guest who visits our park. In this pivotal role, you’ll oversee day-to-day security operations, ensuring our environment is welcoming, secure, and running smoothly. \n You’ll take the lead in recruiting, training, and developing your team - empowering them to deliver outstanding service and support across the park. \nWhat you will be doing...\n\n • Planning resource levels to ensure the park has the required level of security. \n, • Utilising Security team members to effectively patrol the park, providing a deterrent and preventing situations where necessary. \n, • Ensuring compliance with security assignment instructions. \n, • Managing incidents and situations, ensuring correct escalation, and reporting. \n, • Managing security technology and CCTV. \n, • Carrying out full and unbiased investigations, providing detailed statements and reports, ensuring that all security activity has been recorded appropriately. \n, • Using the on-park systems to review security Data. \n, • Identifying and managing security vulnerabilities and risks to the park. \n, • Liaising with local enforcement authorities for routine inspections and investigations. \n, • Attending Management and Regional Meetings to promote security awareness to colleagues. \n, • Fostering a culture of accountability, teamwork, trust and continuous improvement. \n, • Conduct regular 1:1s and team briefings to ensure your team are engaged and working efficiently and effectively. \n\nAbout you...\n\n, • Experience managing a team. \n, • Current SIA license (Minimum Door Supervision) & full clean UK driving licence (Manual Car) \n, • Excellent customer service skills & confident to communicate and influence. \n, • Ability to drive positive security culture within a team, and effectively manage and develop a team. \n, • Commercial awareness, able to manage a budget and rota. \n, • The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training! \n, • You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. \n, • A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. \n, • A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. \n, • Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. \n\n We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. \nAre we the right fit for you? \n At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. \n Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park. \n Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. \n We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at .

Tenancy Operations Manager We have a fantastic opportunity for someone who has a genuine desire to take personal responsibility in delivering excellent customer service as part of our housing team, jointly overseeing the day-to-day management of our Tenancy Management team. This is a new, additional post within the team. In this exciting role you will be responsible for: • Delivering tenancy management services, including overseeing the day-to-day delivery of our tenancy audit programme, • Engaging directly with tenants, leaseholders, councillors, resident representatives, and partner agencies across Cambridge, • Direct line management of officers within our Tenancy Management team Due to the nature of this position, you will need to have a full driving licence and access to your own vehicle, which is insured for business use; or be willing to cycle around the city. An Enhanced DBS check is required for this post. ___: • A variety of learning and development opportunities via a range of sources and methods, • Access to the highly valued ___ (LGPS), • Additional Voluntary Contribution (Shared AVC) Scheme, • Agile and Flexible working, • Annual leave purchasing scheme, • Annually negotiated pay and award progression, • Confidential advice and support via an Employee Assistance Programme, • Cycle to Work Scheme, • Family friendly policies, • Flexible Bank Holidays, • Free swimming at CCC swimming pools, • Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time), • Gym Membership salary sacrifice scheme, • Home & Electronics salary sacrifice scheme, • Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more, • Professional Membership Fees paid for, dependent on role, • Relocation Assistance may be payable in approved cases, • Staff reward and recognition framework- including annual staff awards ceremony, • Subsidy for public transport Working Pattern: Monday-Friday Contract: Permanent Salary : £47,181 - £52,413 per annum (City Pay Band 7), pro rata for part time. Location: This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly. More Information: Please go to where you can view all our pages, including, ___, ___, our ___, ___ or ___. If you would like an informal chat, please contact Anna Hill, Strategic Housing Management Lead on or . Closing date: 10 May 2026 Interview dates: 22 & 29 May 2026 Assessment for second stage: 5 June 2026 Application Process: To be considered for this role, please visit for ‘Our Vacancies’. You can follow the on-screen instructions to ‘Apply Online’ and submit an application. Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Our client is a market leadingmanufacturing operationof specialised componentsfor a variety of different sectors. They have organically grown to become one of the largest producers in their field,priding themselves on quality, delivery and customer service. They have been successfully operating for over 60 years, with a turnover in the region of £10millionand employing a skilled staff of over100 in Great Yarmouth. A Production Manager is required to lead the day to day factory operations delivering on revenue targets, on time and in full performance and right first time quality. Key Responsibilities: • Operational Leadership and planning, • People Leadership & capability (including production team leaders and production operatives, circa 70 staff), • Training and development, • Safety, quality & compliance (PUWER, COSHH, H & S standards), ISO 9001 & 14001, • Throughput, Cost & CI using Lean techniques (eg 5S, SMED, Kanban & value stream mapping), • Cross functional collaboration

As a Cook Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.

Charwin Homes Ltd is a new residential developer looking to deliver new projects across the Home Counties and Midlands. With a strong financially secured pipeline of ongoing and upcoming developments, we now have a new opportunity for a Site Manager to join us from the private house building industry to be part of our new team. The Role This exciting opportunity is for a Site Manager to join our team within Charwin Homes Ltd, at our development in Martham, Norfolk. As our Site Manager, you will assist our Project Manager with the day-to-day management of the development where you will undertake responsibilities directed by the Project Manager that include all construction activities across the developments up to delivering excellent customer service at handover and through the life cycle of our construction works at Martham, Norfolk. The ideal candidate will have experience in programming, chairing contractor meetings, ensuring build quality inspections are undertaken, meeting the customer with a customer-facing role along with strong administration and communication skills. This is a hands-on, fast-paced role with lots of variety. You’ll work closely with the internal contractor teams in executing the construction build processes and maintaining accurate records ensuring documentation is kept in good order. You will demonstrate a proven active approach to the house building industry, working within a team environment from the project's inception through to its completion. Key Responsibilities • To direct the necessary labour, plant, staff, and equipment to achieve both plot and project completion on time, to specification and within budget., • Monitor that the buying team and commercial department order the correct materials and sub-contract services in good time to meet contract objectives., • Manage site teams by monitoring performance against contract targets and instigating any necessary corrective actions. Ensure that staff and operatives are managed and led effectively by developing the skills and attitudes of managers leading to provision of a working environment that engenders high morale., • Ensure compliance with Company Safety Policy, and Health and Safety Regulations., • Deputise for the Project Manager as identified and approved by the Head of Construction., • To direct the necessary labour, plant, staff, and equipment to achieve both plot and project completion on time, to specification and within budget., • Monitor that the Buying team and Surveying department order the correct materials and sub-contract services in good time to meet contract objectives., • Support and guide junior team members where applicable., • 100% compliance with current NHBC / Local Authority / IC W standards., • Achieve 5* status on overall satisfaction levels on the completed Customer satisfaction survey questionnaire., • Build productive stakeholder relationships., • Adhere to our company values – Integrity, Caring and Quality., • Completion of all necessary Health, Safety & Environmental documents, in line with Company policy., • Comply with the company life cycle of Site processes., • Assist the sales site team with agreed customer site visits and at handover meetings with our customers. Essential Skills, Qualities and Experience • A 10+ years proven background in new build housing site management., • Degree-qualified in Construction Management, CIOB, NVQ 7, (or working toward) preferred., • Proficient in Asta Programme Management, MS Office Suite., • Proven ability to manage projects and deliver quality work on time, within budget., • Able to work as part of a team as well as autonomously., • Able to demonstrate a thorough understanding of Health & Safety legislation., • Thorough, with strong attention to detail., • Strong time management skills with an ability to prioritise., • Ability to communicate well with individuals at all levels., • Strong leadership skills with an ability to mentor and develop others., • Valid SMSTS certificate., • Valid First Aid at Work certificate., • Valid Basic Scaffolding Awareness Certificate., • Detail-focused, proactive, and able to thrive in a fast-paced, high-standard environment., • Based within sensible commutable distance to one of our new developments located at Martham, Norfolk., • Behave in line with our company values - Integrity, Caring and Quality., • Full Current UK Car Driving License or equivalent.

Genuine Parts Company is seeking an Assistant Branch Manager in Yarm, England. In this role, you will support the Branch Manager in maximizing sales and achieving targets while ensuring excellent customer service.

Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery. Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service. Knowledge of food service operations, inc

Job Description About the Role As a Quality Engineer at ISE Great Yarmouth, you will use your technical quality knowledge and manufacturing experience to provide guidance and direction to local management, the wider business, and relevant stakeholders. You will play a key role in maintaining and developing the local and global Quality Management System (QMS), planning and conducting internal audits to applicable standards/specifications (including ISO 9001 and API) and supporting supplier quality activities where required. You will own and drive NCR and CAPA processes, lead effective root-cause investigations, and help embed continuous improvement across aftermarket and operational processes. You will also be responsible for final QA inspection release in line with the production schedule, and for managing interfaces with customers and third-party bodies during audits, inspections, and certification activities. About the Company NOV is a leading provider of technology, equipment, and services to the global oil and gas industry, supporting customers' drilling, completion, and production needs. What We Offer A high-impact quality role with site-level visibility and influence across operations and product lines Broad exposure to ISO 9001, API, ISO 17025, and CE/DNV/EN/ISO regulatory and certification frameworks Direct involvement with customer and third party inspections/audits and certification release activities A strong continuous improvement agenda (NCR/CAPA effectiveness, structured problem solving, audit actions) Collaboration within a regional and global QA network (including remote audits and cross-site support) Opportunity to deputise for the Regional QA Manager when authorised and required Key Responsibilities Deliver final QA release for aftermarket and product lines in line with the production schedule, including release under applicable third - party framework agreements and customer/QMS requirements. Plan, conduct and report internal audits (and supplier audits where required); track actions to closure in line with applicable standards (e.g., ISO 9001 / API) and NOV processes. Own and drive NCR & CAPA end-to-end: ensure timely investigation, structured root-cause analysis, action implementation, and effectiveness verification prior to closure. Maintain and continuously improve the QMS: review, revise, approve and publish controlled documentation; support departmental managers/cell leaders in meeting QMS responsibilities. Act as the main QA approver for supplier onboarding and re-evaluations; conduct/assist with on-site and remote vendor audits and provide guidance on quality/technical requirements. Support Aftermarket, Operations and Product Lines in managing customer and third - party audits/inspections; host visits, ensure readiness, and drive post-audit actions. Support preparation and approval of service quality plans and customer-specific quality plans where required; support CAPA processing and investigations arising from SQEs as needed. Support contract reviews to ensure compliance with NOV policies/requirements; lead and report management reviews in line with NOV global processes. Ensure compliance with all applicable statutory, regulatory, HSE, environmental, data control and housekeeping requirements; attend production meetings to align QA priorities and constraints. Contribute to the regional/global QA framework (remote audits, project support); deputise for the Regional QA Manager where authorised; manage priorities to meet deadlines and travel as required. Qualifications & Skills Essential Educated to a good standard of high school education (or equivalent) and able to read and interpret engineering drawings/technical documentation. Qualified Internal Auditor to ISO 9001. Extensive experience of ISO 9001 / API and QMS management and development. Working experience of CE / DNV / EN / ISO requirements, including lifting regulatory requirements for certification and marking. Experience in a fabrication and precision machining manufacturing environment. Experience of QA and certification within precision manufacturing and oil & gas environment. Extensive knowledge of quality and root cause analysis tools (Pareto, Cause & Effect, 5 Why, 8D, etc.). Knowledge and understanding of EN 10204 / ISO 10474. Strong computer literacy with excellent command of Microsoft Excel, Word and Outlook; methodical, organised, high attention to detail. Desirable: Degree in Quality or a relevant engineering discipline (or equivalent practical experience) ISO 9001 Lead Auditor qualification Extensive knowledge of ISO 17025. Familiarity with NORSOK certification requirements Experience with document control and document management processes/systems Hands-on inspection experience, including manual measurement and CMM methodologies Exposure to Lean manufacturing and continuous improvement principles/tools People leadership experience (e.g., coaching, supervising, developing others) Exposure to the wireline sector within the oil & gas industry Working knowledge of NDE techniques, processes, and related requirements Experience preparing, reviewing, or using risk assessments and COSHH documentation Soft Skills: Outgoing, communicative, and diplomatic approach; able to engage with people at all levels Proactive and solutions-oriented, with strong ownership and follow-through Comfortable influencing stakeholders and maintaining standards under audit/inspection pressure Highly organised, able to prioritise workload and meet deadlines Why Join Us? Join our global team and contribute to a culture that values safety, quality, and continuous improvement. You will work with experienced professionals, gain exposure to international standards and certification schemes, and have the opportunity to make a measurable impact on compliance and product quality outcomes. Join our Global Family At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centres of expertise. We are structured to provide guidance and service above all to all our business operations

Depot Operations Manager Norwich £55,000 + Bonus + Vehicle + Full Benefits Package A growing equipment and temporary power operation is looking for a Depot Operations Manager to take ownership of its Norwich site as it scales from a £40k–£50k per month operation into a £3m–£4m regional hub over time. The site requires stronger operational structure, visible leadership and greater accountability across workshop activity, equipment readiness, dispatch standards and overall depot performance. The depot currently operates with a team of 3 and is expected to grow toward 6–9 staff as workload, regional demand and operational responsibility increase. You’ll lead engineers, workshop activity, hire coordination and drivers within a fast-paced operational environment where standards, responsiveness and asset reliability directly impact customer operations. Key areas requiring improvement include: • workshop discipline • equipment readiness • dispatch accuracy • operational accountability • KPI visibility • utilisation performance • process consistency • leadership presence across the depot This role would suit someone from: • Power generation • Plant hire • HVAC rental • Pump hire • Equipment rental This role requires experience: • managing depot or service centre operations • improving operational performance • leading engineers and operational teams • monitoring utilisation, availability and depot KPIs • introducing structure into reactive environments • operating within structured, performance-driven environments The successful individual will likely be: • operationally disciplined • commercially aware • comfortable with accountability • confident leading engineers and operational teams • capable of stabilising fast-moving environments • motivated by ownership, standards and operational improvement Package: • £55,000 basic salary • Annual bonus up to 25% • Company vehicle or £5,000 allowance • 6% matched pension contribution • 25 days holiday plus bank holidays • Option to purchase up to 5 additional holidays • Additional CEO-awarded wellbeing day • 2 paid volunteering days per year • Life assurance • Subsidised private healthcare • Annual company awards programme including overseas incentive trip • Long-term progression within an expanding operational division Joining this operation at this stage offers the opportunity to influence the long-term direction, standards and performance of a depot expected to become a significantly larger regional operation over the coming years. This search is being managed exclusively by Renew Consultancy as part of a retained executive search assignment. All applications and enquiries relating to the opportunity will be managed directly through our team

Our client is a market leading manufacturing operation of specialised components for a variety of different sectors. They have organically grown to become one of the largest producers in their field, priding themselves on quality, delivery and customer service. They have been successfully operating for over 60 years, with a turnover in the region of £10million and employing a skilled staff of over 100 in Great Yarmouth. A Production Manager is required to lead the day to day factory operations delivering on revenue targets, on time and in full performance and right first time quality. Key Responsibilities: • Operational Leadership and planning, • People Leadership & capability (including production team leaders and production operatives, circa 70 staff), • Training and development, • Safety, quality & compliance (PUWER, COSHH, H & S standards), ISO 9001 & 14001, • Throughput, Cost & CI using Lean techniques (eg 5S, SMED, Kanban & value stream mapping), • Cross functional collaboration, • KPI's We require a dynamic, successful Production Manager, from a manufacturing environment in assembly and/or build and/or engineering with superb leadership and development skills who can demonstrate the use of Lean/CI tools. IT literate with experience of ERP/MRP scheduling and shop floor data capture. • Salary to suit experience, • Private Medical, • Pension, • 25 days holiday plus bank holidays

Alexander James Recruiting is currently working with a well-established, expanding material handling company looking to recruit a new field-based forklift service engineer to service their client base across the Great Yarmouth & East Coast areas. With a competitive salary & overtime opportunity plus numerous other benefits, this is a great opportunity for an experienced forklift engineer interested in a new role. Responsibilities Servicing forklifts for businesses around the Great Yarmouth & East Coast areas Carrying out preventative maintenance and product installations Working on other material handling equipment to include pallet trucks and reach trucks where necessary Reporting to the Service Manager to ensure all equipment servicing is carried out efficiently Coordinating with the customers, resolving any queries to the customers’ satisfactionRequirements The company have a preference for an individual from a forklift truck background ideally with experience of working in field service. You will be able to work well on your own with your own initiative and have good customer facing skills. Ultimately, the company are after an individual with the right attitude and work ethic. In terms of location, you can be based anywhere around the Great Yarmouth & East Coast areas. Benefits Competitive salary dependent on experience (Up to £40,000 depending on experience) Overtime opportunity - Paid time-and-a-half Company vehicle Phone + tablet 24 days holiday + bank holidays Competitive pension schemeThe Company The company is a nationwide dealer of forklift trucks, thus operating in the material handling industry. Selling a variety of products, including one of the world’s leading brands, the company have been operating for over 50 years and already have a firm foothold in the East and South Midlands. Due to continued expansion, they’re looking to make a further impact across the south as a dealer for a well-known truck mounted product

Our fantastic client is seeking a confident and experienced Senior Customer Service Team Leader to join them on a 12-month fixed term contract (due to a secondment). This role is ideal for someone who thrives in a leadership position and enjoys helping teams deliver first-class customer service. Lea

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide lo

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

Lead the customer services team to provide the highest standards of service to our customers in a professional and timely manner across all communication channels. We’re looking for a Customer Service Manager to join our growing team. Deliver against customer service KPI’s, including speed of re

Morrisons is seeking a Customer Service Manager in the East Midlands who is passionate about delivering exceptional customer service. Responsibilities include empowering colleagues, responding to customer feedback, and fostering effective relationships with stakeholders.

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Proven customer service experience with a solid background in logistics.

A leading retail company seeks a Customer Service Team Leader to manage the in-house customer service team and optimize outsourced operations. You will drive performance through effective coaching and implement KPIs to enhance service delivery and customer satisfaction levels. Candidates should have

As our Customer Service Manager, you’ll play a key role in delivering a seamless, high-quality customer experience across every interaction. You have solid experience managing customer service or customer experience teams in a fast-paced environment. Acting as the voice of the customer, you’ll s

Service Assurance Manager - Retail & Customer. As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Exper

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. Lead and empower colleagues to always put the customer fir

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

Sainsbury's Supermarkets Ltd is hiring a Customer and Trading Manager for their Beckenham Store. This role involves overseeing daily operations, leading a small team, and ensuring excellent customer service.

This role includes helping the Store Manager with company objectives, providing exceptional customer service, and maximizing sales while maintaining efficient operations. A great opportunity for those passionate about customer service and seeking growth in a dynamic environment. A retail company is

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Eventually build the team to not only resolve customer issues, but to sup

Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys

European Operations Manager (Customer Service focus) – Electronics Manufacturer. Produce customer services operation reports on a weekly basis for different business hubs. Manage internal and external auditing, performing operational audits of service centres investigating technical aspects and in

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer touchpoints. The successful candidate will manage, coach, and develop a team of customer service representatives, driving performance and fost

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. Existing experience in

Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.

Bayerische Motoren Werke Aktiengesellschaft is looking for a Service Manager to lead the service facility at BMW Park Royal. Candidates should have proven managerial experience in a service environment, excellent communication skills, and a commercial awareness. Responsibilities include managing the

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. You will also play an important role in a

Next Careers is seeking a Customer Service Manager to lead a passionate team within our International department in Leicester. You will motivate Advisors to deliver exceptional service, manage performance challenges, and ensure operational excellence. Join us in shaping a successful service culture!

Customer Service Manager - London, United Kingdom. Existing experience in managing in-house customer service team and outsourced contact centre. In-house customer service team.

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. Manage and de-escalate customer conflicts: Effectiv

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st