Customer service manager jobs in Tonbridge - Page 4Create job alerts

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

Manager, Customer Service — London, United Kingdom. If you have a passion for excellent customer service and leadership, this role is for you. Leading, motivating and developing the Customer Service Team.

A leading Social Housing contractor in Hemel Hempstead is seeking an experienced Customer Service Manager for a full-time, permanent role. The successful candidate will oversee the customer service function for repairs and maintenance, manage a team, and ensure high customer satisfaction.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. The CSM is accountable for execut

Everyday Loans Group in the United Kingdom is seeking a Customer Account Manager to provide loans to customers, ensuring excellent support throughout the loan lifecycle. The role requires strong communication skills, attention to detail, and a customer-oriented approach. This is an exciting opportun

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de-escalate customer conflicts: Effectively handle escal

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. Training and Customer Excellence Manager. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first cultu

The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills. Responsibilities include managing daily operations, ensuring food safety compliance, training staff, and maintaining high service standards. Popeyes Louisian

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

A leading property services company is looking for a Customer Service Advisor in Liverpool to manage property portfolios and ensure high-quality customer service. This role includes coordinating repairs, assisting tenants and landlords, and providing exceptional customer care.

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. Key responsibilities include developing team capabilities, ensuring effective service delivery, and maximizing revenue retention. A bachelor's degree and significa

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. Candidates should have strong leadership skil

Entain is recruiting a Retail Customer Service Manager in the UK to ensure top-notch customer service within Ladbrokes & Coral betting shops. Candidates should possess a passion for customer service, effective communication, and problem-solving skills.

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

You will be responsible for the leadership and day to day management of the Exclaimer Desk functions within Customer Service function. Manage and de‑escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Deliver on depar

Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. The Area Operations Manager leads and develops Club Managers, ensuring consistent execution of brand standards, cleanliness, service delivery and operational processes, while driving performa

You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. Take on General Manager responsibilities and become a CQC Registered Manager if needed. As a Care Home Operations Manager at

Team Leader vacancy at GAIL's Tunbridge Wells!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and

A confident, approachable personality and a natural flair for customer service. Customer Experience Assistant (Receptionist). We re excited to announce a vacancy for a Customer Experience Assistant to join our brand-new state-of-the-art innovation hub in Workington.

Prior exposure to financial services, professional services, or an early-stage firm environment is advantageous but not essential. Support the completion of service agreements, NDAs, and standard commercial contracts. Through Thema Invest, we act as a first-ticket cornerstone LP in emerging European

We are seeking a results-driven Account Manager (UK Market) to lead business development, client partnership, and market expansion for Yibi Precision’s MIM precision components across the United Kingdom and European markets. Monitor market trends, competitor activities, and customer needs in the U

You will oversee the end-to-end vehicle procurement journey, working with dealerships and suppliers, ensuring efficient processes, strong stakeholder relationships, and excellent service delivery. If you have experience within the automotive industry or have worked within a regulated, professional e

Team Leader — Catastrophic & Serious Injury Solicitor (Claimant Personal Injury [PI], Multi-Track).Remote Working - Leeds Office | Up to £90,000 + excellent benefits & bonus.We’re recruiting for a leading claimant practice seeking a Team Leader to help run a high-performing Catastrophic & Serio

Operations Manager – 3PL & Distribution. This is a key role sitting between the business and their 3PL partner, responsible for driving performance across warehouse and distribution operations, improving efficiency, and ensuring best-in-class service delivery across retail and direct-to-consumer c

Joybuy, which brings trusted products to customers worldwide. Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. You will work closely with cro

M&E Project Manager – Design & Build Consultancy (Cheshire). Overview of the Role An exciting opportunity has arisen with a growing Design & Build Building Services consultancy for an experienced. Proven experience delivering M&E building services projects.

Senior Legal Operations Manager. We are partnering with a leading legal firm to appoint a Senior Legal Operations Manager into a highly visible and influential role at the centre of their business. Leading initiatives that improve processes, embed new ways of working, and enhance service delivery.

Hiring #ITServiceManager #ITJobs #LondonJobs #ContractJobs #ITSM #DevOps #TechCareers #UKJobs #HybridWork #ServiceManagement #NowHiring #JobOpportunity #ITCareers #HPServiceManager. We’re Hiring: IT Service Manager (Contract) – UK (Hybrid). Looking for your next challenge in IT Service Managemen

Leading, coaching, and inspiring the Member Services team to deliver outstanding service. Proven experience in a customer service or member-facing leadership role. A genuine commitment to delivering fair and ethical service.

Project Management Team Leader – Capital Projects.We’re seeking an experienced Project Management Team Leader to drive delivery across a growing capital projects programme.You’ll lead a small, high-performing team, ensuring projects are delivered on time, on budget, and to the highest standard

Manage monthly customer audits ensuring learnings are made and processes amended. ROLE TITLE: People Operations Manager, (HPC). Business partnering calls and weekly meetings with Line Managers and supply chain.

You’ll manage Registered Managers, drive service quality, improve CQC ratings, and ensure strong safeguarding and compliance. We are looking for an experienced Operations Manager to lead multiple supported living and residential services. Registered Manager experience (essential).

We are seeking an experienced and highly motivated Operations Manager to join our team. Support the leadership team in maintaining exceptional client relationships and service standards.

Competitive salary + Car Allowance + Bonus + Life Assurance.South Coast / Hampshire Region.A well‑established, highly respected engineering and manufacturing business is seeking an exceptional Operations Leader to manage its end‑to‑end operational function.This role requires a seasoned leader

Hybrid – minimum 2 days in the office initially (one day must be Wednesday).There is no expectation for site visits unless specific concerns arise relating to the role.Candidates will require business insurance due to the nature of the position.This is a management-level role, focused on overseein

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. Manage regular service calls with the customer. Worldline is looking for a highly-skilled Service Manager to contribute to Worldline’s growth and pos

Operations Manager or Senior Project/Contracts Manager role. Operations Manager (Mechanical Bias Preferred). Provide leadership and support to project teams and site managers.

IPS & Supported Employment Service Manager. In this role, you’ll oversee day-to-day operations, manage Team Leaders, and ensure services meet the. Promote the service and contribute to external evaluations and innovation.

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

As Agricultural Service Manager, you will take full responsibility for the. Able to balance customer expectations without overcommitting. You will act as the key link between senior management, customers, and technicians—ensuring communication is clear, accurate, and timely at all times.

Account Manager – Managed Service Contracts. NHS customers and complex tender processes. Manage day-to-day operations of Managed Service Contracts and supplier sub-contracts.

This role calls for a decisive, driven, and deeply experienced Service Operations Manager to take ownership of ROCK’s frontline service capability. You’ll be the operational heartbeat across three critical service functions, ensuring each team performs at its peak and together they deliver a sea

Lead and support delivery of technical advisory services including condition surveys, compliance audits, and lifecycle assessments. Manage day-to-day delivery of Independent Certifier (IC) services across multiple projects. Degree or equivalent in Building Services, Mechanical or Electrical Engineer

Customer Service Advisor - 12 month FTC. Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Support Customer Success Associates with administrat

We’re thrilled to be supporting our client, in looking for a Service Product Manager to help drive the success of our their global service portfolio within the semiconductor industry. In this role, you’ll work closely with the Global Product Manager to shape and deliver service strategies, impro