Customer service manager jobs in Whitefield - Page 8Create job alerts

BJ180 - Field Sales Representative Location: Covering Manchester Salary: £30,000 Per Annum + Commission (£45,000 - £48,000 OTE) + Option of Company Car/ Car allowance. Working Hours: Monday - Friday Overview: First Military Recruitment are currently recruiting for a Field Sales Representative to seek out new opportunities within the Manchester area using traditional prospecting methods. Our client offers easy-to-use textile services that ensure safe and hygienic solutions for the best possible customer experience. Duties and Responsibilities: Responsible for new sales contacts and building pipeline for sales process Responsible for personal sales result and effectiveness Utilising experience of face-to-face sales and negotiating skills Making action plans and sales plans in your sales area Actively searching for customers and scheduling sales visits Cold calling, door knocking and self-generated leads and appointment setting Making presentations, offers, contracts and start-up of new customer Reporting sales activities and progress in CRM / to line manager Follow-up of competitors actions and activities and reporting them to Regional Sales Manager Reporting to Regional Sales Manager Skills and Qualifications: Experience in new business sales, preferable in b-to-b business and a Proven sales record. Experience in Service/Solution based Sales Ability to analyse sales results and customer information Advanced planning skills according to targets Basic PC skills (Word, Excel, Powerpoint) Driving license Excellent communication skills BJ180 - Field Sales Representative Location: Covering Manchester Salary: £30,000 Per Annum + Commission (£45,000 - £48,000 OTE) + Option of Company Car/ Car allowance. Working Hours: Monday - Friday

Immediate Starts Available Smiths Equipment Hire Ltd are the Northwest's Largest Independent Equipment Hire Company. Currently in a period of expansion across the business, we now have a fantastic opportunity for an experienced HGV Equipment Delivery Driver based at our Trafford Park Depot but will be covering and delivering equipment for all our other depots. To be successful in this position we seek experienced drivers who have the ability to carry out the following key responsibilities; Carry out daily and weekly vehicle checks ensuring any defects found are reported to the Fleet Manager Keep an accurate record of deliveries and collections using delivery documentation Ensure that any equipment on the vehicle is secured and protected where necessary Collect any money due on the delivery / collection as instructed Maintain product knowledge in order to demonstrate to customers where necessary Demonstrate a high level of customer services and the ability to work in a fast paced, team environment. Covering other HGV driver at other depots at times in absence or holidays. This is a manual position, so ideally we seek applicants who are physically fit as you will be responsible for managing your own jobs as well as loading goods on and off your vehicle. An understanding of safe loading and towing processes would be highly beneficial. It is also essential that you are a qualified driver and that you have the correct industry specific licensing, so you must have all (or some) of the following: UK Manual Driving License Class 2 licence with experience in driving Class 2 vehicles Valid CPC card DIGI Card This is a full-time position working hours are: Monday to Friday Benefits what we offer you Salary: £15.70 per hour 25 Days plus statutory holidays (33 days in total) An extra 2 days holiday after 5 years service Weekly pay FREE tool hire for all employees - Excluding consumables and delivery Group Life Cover is provided at three times your annual salary My Wellbeing Services Employee Referral Scheme Pension scheme Full uniform provided Discounted personal legal services TPBN1_UKTJ

As a pastry CDP you will be required to provide a wide range of intricate pastry goods across the hotel. This will include bespoke individual technical cakes for the afternoon tea lounge, A la carte desserts for the hotels restaurants and all conference, banqueting and events. This is a great opportunity for a dedicated pastry chef to join a very experienced pastry team who are constantly pushing the boundaries with new techniques and skills. The role that is perfect for a passionate individual who is looking to grow their career and knowledge as nearly all of the pastry products are made in house. Main Tasks * Offer exceptional guest care at all times * Ensure kitchen areas and equipment are cleaned, and relevant health and hygiene procedures are always followed * Prepare, present and deliver consistently outstanding food for any guest needs * Collaborate with colleagues in other departments to elevate the overall guest experience consistently * Maintain good knowledge of menus and food item specifications throughout the hotel, including food items for M&E * Assist with stock control and identifying methods for improving food service as required * Run sections of the kitchen during service * Ensure a consistently high level of food service, maintaining awareness of commodities used, preparation, methods and cooking * Keep the department ready for business operations, ensuring kitchen is set up prior to service and all areas have the required equipment and products * Utilise all relevant systems correctly to complete tasks in a timely manner * Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations; this role requires particular adherence to hygiene, COSHH and HACCP * Complete any other reasonable request made by a member of the management team or a supervisor Person Specification * Genuine passion for delivering memorable moments to guests * Positive approach to changing service environments and priorities * Pro-active with a hands-on approach to delivering consistent results * Embrace the Leonardo Hotels' Guest Care culture; be empowered to work on your own initiative * Friendly team player with the ability to work effectively and efficiently with others * A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues * Engaged with hotel initiatives to support the local community Measurable Performance Indicators * Demonstrating the Company vision, mission and values when interacting with colleagues and guests * Customer reviews * Achieving agreed KPIs * Fulfilment of the job skills checklist * Customer satisfaction scores e.g. Booking.com * Regular review meetings with line manager Available Ongoing Learning * GROWonline BELONG induction and development courses * Academy Technical skills training * Team Coach * 'Come Join Us' Guest Care training * Opportunity to apply for internal development programmes, such as: o Junior Chef Development programme o Graduate programme o Level 2 Apprenticeships in Hospitality NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! TPBN1_UKCT

Job title: Inside sales Associate Location: Manchester Office. Hybrid - 3 days a week About us: Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, providing clients the guidance and expertise needed to define, architect, implement and manage technology today while transforming for tomorrow. Operations is the heartbeat of Insight. Our passion is to deliver excellence to our teammates, partners and clients with exceptional results, every time. The Operations function is responsible for the effective planning, organising, coordinating, and controlling of resources needed to deliver Insight’s solutions by proactively managing people, products, technology, information, and time. The Client Operations team manages the full client experience from purchase to pay which includes but is not limited to order processing, back-order management, and proactive communication with internal and external clients to assist with inquiries, problem solve matters, and resolve any outstanding issues. As the client-facing day to day contact for the customer, speed and professionalism from teammates is vital to ensuring good impressions are made, the reputation of the organisation is enhanced, and repeat business is successfully secured. The Inside Sales Associate, a key member of the Client Operations team, provides administrative support to divisional sales teams and works closely with other departments in order to maintain the highest levels of client and teammate satisfaction. Key responsibilities: • Respond promptly to all internal and external client queries received in order to optimise sales activities and provide the highest level of service to clients., • Collaborate with internal departments to ensure all client requests are picked up within relevant timescales., • Ensure the Sales teams compliance with Insight’s policies and procedures., • Communicate directly with Insight’s distributors, and chase and follow-up items as when required to ensure all client orders are shipped in line with requirements., • Manage internal sales processes including processing orders, contracts, quote generation and the conversion of maintenance renewals., • Actively manage tickets raised, ensure they are escalated when appropriate, and update information on an ongoing basis., • Manage online catalogues to ensuring pricing and parts are updated and correct in order for clients to view them., • Occasionally contribute data to sales pitches, requests for information, and requests for proposals under the guidance of the Inside Account Manager and or Executive Account Manager. This list is not exhaustive, you will be required to undertake additional responsibilities as reasonably requested by your manager. Key skills and experience required: • Experience of working within a high performing team within a fast-paced, target, • driven environment -Holds relevant professional Business, • Administration qualification, accreditation and or certification, • High level of written and spoken English, • A confident, outward-looking, proactive communicator, • Fully conversant with Microsoft Office suite (Outlook, Excel, and Word) -Previous experience using administration and ordering systems (such as CRM), • Excellent time management skills and ability to work unsupervised, to tight deadlines -Demonstrates general IT product knowledge of current information technologies, • Articulate, numerate, and able to communicate well at all levels within the organisation and with external clients -Experience of working within a globally diverse environment, showing an understanding of and keen interest in equality, diversity, and inclusion, • Ability to understand client needs and collaborate effectively with teammates -Previous working experience gained in a sales environment Ability to learn new systems/processes quickly and effectively -A strong team player as well as a proactive individual contributor About Insight: We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, passionate about helping customers and the real people who sit behind them. Application Details: Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful

Trainee HR Administrator Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you're looking for. Many of their candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Their HR Career Change Programme They specialise in helping individuals transition into HR-starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, their online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £30,000+ * HR Assistant - £35,000+ * HR Officer - £35,000+ * HR Advisor - £38,500+ * HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD) * Covers recruitment, employee relations, HR systems, and more * Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, their Recruitment Support Team will help you translate your background and new qualification into real job opportunities. They've been helping career changers break into new roles since 2007-and their 4.8 Trustpilot rating shows how serious they are about your success. You'll get: • A professionally written, HR-focused CV * Job-matching advice tailored to your experience and location * Application support, interview prep, and mock interviews * Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of their candidates secure their first HR job within 3-6 months of qualifying-and often sooner if they're based near a major town or city. And to give you confidence, they offer a Money Back Guarantee : If they can't help you secure a role within 12 months of passing your qualification, they'll refund your training fees. Flexible, Affordable, Achievable To make things easier, they offer flexible payment options to spread the cost of your training over 12 months-so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Sales Manager Industrial Weighing Field-Based | UK (Northern Territory) Base Salary: £40,000 + Uncapped Commission (OTE £55K+) + Company Car + Benefits A growing and well-established UK manufacturer of industrial weighing equipment, weighbridges, and industrial scales is looking to appoint a northern Sales Manager to support continued expansion across the north and north west region. This is a strong opportunity for either: An experienced weighing equipment Sales Manager / Sales Engineer / Account Manager / Business Development Manager seeking a new challenge with a leading manufacturer An industrial weighing equipment service engineer looking to transition into sales The Role You will be responsible for developing contract sales across a broad portfolio of weighing equipment and solutions, working with clients across multiple sectors. Key responsibilities include: Managing and developing an existing customer base Re-engaging dormant accounts and identifying new opportunities Driving new business across industrial sectors Managing your own territory with a high level of autonomy Building long-term relationships with stakeholders at all levels What We're Looking For Experience in weighing equipment sales OR a weighing equipment service engineer with a desire to move into sales MUST HAVE weighing equipment industry experience The Package £40,000 basic salary Uncapped commission (OTE £55K+) Company car Laptop, phone, and full support package Clear opportunity for progression within a growing business Apply To find out more or apply, please send your CV or get in touch for a confidential discussion. WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy

Branch Manager - Construction Hire & Sales - Manchester - £50,000 to £55,000 + Bonus + Car Are you an experienced leader within construction hire, scaffolding or non-mechanical plant? Have you managed both sales growth and branch operations simultaneously? Can you drive P&L performance while building long-term contractor relationships? Do you thrive in a fast-paced, customer-facing environment? Take your career to the next level with a leading UK provider of construction hire, access and safety solutions, operating from a well-established Manchester branch serving regional contractors and infrastructure clients. What you NEED Proven experience within construction hire, scaffolding, access, groundworks or safety systems Previous Branch Manager, Depot Manager, Senior Sales Manager or similar leadership role Demonstrable P&L responsibility Strong commercial awareness and sales-driven mindset Experience managing internal sales, yard and delivery teams Ability to grow revenue and improve branch performance Full UK driving licence What you'll get in return £50,000 to £55,000 basic salary Performance-related bonus structure Car or car allowance Autonomy to run and grow a key regional branch Clear progression path within a national group Established customer base with significant growth potential Nice to Haves Experience with scaffolding systems, temporary fencing, edge protection, or groundworks equipment Strong regional contractor network across Greater Manchester and the North West Experience leading change or driving branch turnaround Background progressing internally from sales to management Company Profile This organisation operates a nationwide branch network delivering construction hire, access systems, edge protection, temporary works and groundworks solutions. Supporting contractors, civil engineering firms and infrastructure projects, the business combines operational strength with commercial agility, delivering high service levels and technical expertise across the UK. The Manchester branch plays a key role in regional performance and is positioned for continued growth under new senior leadership. Role & Responsibilities Full P&L responsibility for the Manchester branch Drive revenue growth through proactive sales leadership Lead and develop internal sales, yard and delivery teams Build and maintain strong contractor and site relationships Ensure high standards of customer service and on-time delivery Oversee stock control, asset utilisation and operational efficiency Implement strategic initiatives set at regional level Report on branch performance, pipeline and forecasts Maintain health and safety standards across yard and site operations Why this role is available The current Branch Manager has been promoted into a senior regional leadership position, creating an opportunity for an experienced hire professional to step into a well-performing branch with significant headroom for growth. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https:// Many Thanks TPBN1_UKTJ

Production Manager (Multi Sites across the UK) - Home Based Location: Manchester / Sheffield / Doncaster / Hull / Lancashire / Grimsby Benefits: Car, bonus, pension, holidays, private health cover Contract Type: Permanent, Home based with responsibility for 6 sites / 230 staff Industry Sectors: Manufacturing / Chemical / Petrochemical / Oil & Gas / COMAH / LNG / LPG / Terminal COMAH / Mining / Onshore Key Responsibilities: • Lead operations across multiple sites as a core member of the Operations Leadership Team, • Ensure site activities are conducted safely, comply with legislative and management systems such as Health and Safety at Work Act, COMAH Regulations, COSHH, and ISO standards, • Drive active safety agenda, participate in Branch Safety Committees, and foster a culture of zero lost-time accidents, • Implement safety and loss control programs, maintaining high standards of housekeeping and operational discipline, • Ensure cylinder and product quality via rigorous quality control checks in compliance with ISO 9001 procedures and relevant standards, • Develop employee communications and engagement strategies to build an inclusive, motivated workforce, • Plan and direct maintenance activities for site facilities and equipment, ensuring safe and budgeted operations, • Lead initiatives in safety, growth, service, and quality, sharing best practices across multiple sites, • Manage costs by planning, budgeting, and monitoring monthly performance to hit targets and reduce overheads, • Drive and implement continuous improvement programs for productivity savings; ensure service levels meet or exceed agreed standards, • Collaborate with Sales, Marketing, and Healthcare teams to maintain high customer service, • Maintain robust asset management and documentation control for accurate reporting of site stock positions Requirements: • Degree in an engineering or science discipline or HNC/HND, • NEBOSH Certificate or equivalent, • Comprehensive knowledge of the compressed and liquefied gases market, engineering principles, gas production technologies, and pressure systems, • Experience in ensuring compliance with MHRA, PSSR, COMAH, HAZOP, and ISO standards, • Proven transformational leadership, talent development, and stakeholder engagement experience, particularly in unionised environments, • Strong safety leadership in hazardous gas handling and production optimisation, • Resilience under pressure, persuasive communication skills, and strong financial acumen, including cost control and CAPEX experience, • Demonstrated track record of lean practices and continuous improvement initiatives for productivity optimisation If you are ready to take your leadership to the next level and make a significant impact across a dynamic, multi-site operation, apply today

Job Title: Reception & Customer Service Support Location: Manchester (M26) £13.45 per hour (weekly pay) Temporary- 6 months with the potential to extend past this point Monday to Friday (Apply online only) Our Client is hiring for a reputable organisation in Manchester and is looking for a friendly, professional individual to join their team as a Reception & Customer Service Support. What you'll be doing: * Greeting visitors daily, ensuring they are booked in and met by the appropriate hosts * Maintaining a tidy and welcoming reception area with all necessary stationery and materials * Answering switchboard calls, screening, filtering, and directing them to the relevant teams * Providing ad hoc support including taxi bookings, taking deliveries, relaying messages, and managing Tannoy announcements * Receiving and distributing all post across the site * Assisting with various administrative tasks as directed by your line manager What you'll bring: * Approachable, confident, and reliable with strong customer service skills * Proficiency in Microsoft Office and Teams * Excellent communication skills, with an adaptable approach to engaging with diverse stakeholders * Resourceful and proactive, able to take initiative and handle multiple tasks effectively * Ability to maintain confidentiality and follow health and safety procedures Additional notes: * Full on-the-job training and in-house health and safety induction will be provided * You will be expected to uphold safe working practices and confidentiality at all times * This role offers a great opportunity to develop your administrative and customer service skills within a supportive environment If you enjoy creating a positive first impression and supporting a busy team, we'd love to hear from you! Apply now to join a dynamic organisation that values its people and their contributions. Brook Street NMR is acting as an Employment Business in relation to this vacancy

Customer Service Advisor Bury £24,000 - £25,000 + 10% Annual Bonus Monday to Friday - Office Hours Love your job. Live your life. Imagine starting your day with a free latte in hand, chatting with a friendly team, and knowing you're supported every step of the way. If you're looking for a role where you're not just a number - but part of something exciting - this could be your perfect match. We're hiring a Customer Service Advisor who's passionate about helping people, building real connections, and growing within a company that champions you. Why You'll Love It Here: Supportive Vibes : Your manager's got your back - super chill, approachable, and genuinely rooting for you. Feel-Good Perks : Free on-site gym, healthy (and delicious) breakfast & lunch, and zero stress about parking. Real Team Spirit : Everyone in the team has stuck around for 2+ years. That says a lot. Work + Play = Balance : Monthly socials - from brunches to bowling - because good vibes matter. Career Goals? Sorted. Fast promotions (your future manager leveled up twice in 2 years). What You'll Be Up To: Chatting with existing business customers across phone, email & web chat. Sorting account updates, payments, and answering queries with a smile. Making every customer feel heard, helped, and happy. Collaborating with other departments to keep things running smooth. ✨ What You'll Bring: A friendly vibe and a positive attitude. Customer service experience (even if it's just a few months - we love potential!). Great communication skills and a go-team spirit. What You'll Get: £24,000 - £25,000 base + 10% bonus (up to £27,500 total!) 25 days holiday + bank holidays Free daily breakfast & lunch On-site gym & free parking Monthly incentives & feel-good recognition Ready for a job that fits your lifestyle and your goals? Apply now - and let Mondays feel exciting again

Job Title: Business Development Manager Location: Bolton, office attendance required on occasion Salary: £32,000 basic + uncapped commission + accelerators (OTE £70k) Job Type: Permanent, Full Time About us: At Digicomm 360, we deliver practical IT and telecoms solutions that help organisations across the UK work efficiently, whether in the office, remotely or hybrid. Based in Bolton, we offer hands on local support backed by strong remote capabilities. We’re a collaborative, customer focused team with a genuine passion for technology and a commitment to doing the right thing. We are looking for a driven and experienced new business sales professional with a strong background in telecoms, cloud, or MSP services. You will thrive in a fast growing environment, enjoy hunting for new opportunities, and be confident leading consultative conversations with decision makers. This role is ideal for someone who wants genuine influence over how sales is shaped and delivered within a growing business. If you are ambitious, commercially sharp, and ready to progress into a future leadership role, we want to hear from you. About the role New Business Sales * Proactively identify, target, and win new SME customers * Own the full sales cycle from prospecting and discovery through to proposal and close * Build and manage a healthy pipeline across telecoms, Microsoft, and IT solutions * Achieve and exceed agreed monthly and quarterly targets Solution Led Selling * Conduct meaningful discovery with business owners and decision makers * Position hosted telephony, Microsoft 365, and Copilot as business productivity and efficiency solutions * Bundle services to create long term managed service contracts * Work closely with technical teams to ensure solutions are commercially and operationally viable Growth & Strategy * Contribute to sales strategy, pricing, and service packaging * Provide market insight on customer needs and competitor activity * Represent the business professionally in the local market Leadership Progression As the business grows, you will: * Help define scalable sales processes and KPIs * Mentor and support junior sales team members * Assist with recruitment and onboarding of future sales hires * Progress into a Head of Sales role over time Commission Structure We value high quality, sustainable sales and our structure is geared up to reward that: * Uncapped Commission paid on * New business sales * New recurring gross profit * Accelerators apply once target is exceeded, including * Higher commission rates above 100% of target * Enhanced rewards for multi service or higher value deals * Additional incentives for bundled services About you Essentials - Proven new business sales experience within telecoms, MSP, or IT services - Strong understanding of hosted telephony / VoIP - Experience selling Microsoft 365 or cloud solutions - Confident pipeline management and forecasting - Excellent communication and negotiation skills - Full UK driving licence - Experience selling Microsoft Copilot or AI led solutions - Experience selling IT hardware as part of managed solutions - Previous mentoring or informal leadership experience - Commercial Leadership & Professionalism: You are a high-calibre, results-oriented professional who leads by example, consistently driving growth and fostering high-value client partnerships. Possessing sophisticated negotiation and presentation skills, you excel at translating complex IT and Telecoms solutions into compelling, easy-to-understand value propositions for diverse stakeholders. You are a strategic collaborator, working seamlessly with internal technical teams to ensure seamless solution delivery, while always upholding the highest standards of professional conduct, operational integrity, and company policy. You’ll need to regularly interact with members of team and clients so all candidates need to be a clear, confident, and professional communicator, with outstanding written and verbal English skills. The role requires you to hold a full UK driving licence. You must also be willing to undergo an Enhanced DBS check if not already held. Why join us We’re an ambitious bunch experiencing high growth as a direct result of both strong demand for cloud services and our agile approach to business which means you’ll be uniquely placed to build and grow your own position alongside us. We also offer a great benefits package alongside that: - £32,000 basic salary with £70,000 OTE - Uncapped commission with accelerators - Company car or car allowance - Clear progression into sales leadership - Autonomy and influence over how sales are done - Supportive technical and delivery teams - Opportunity to build a long-term sales career within a growing MSP - Free secure car parking - Workplace Pension (subject to eligibility criteria) -20 days per annum plus bank holidays If this sounds like you please hit apply to put yourself forward for the role! Candidates with experience of: Senior Business Development Manager, Sales Manager, IT Sales Executive, MSP Sales, Telecoms Sales, New Business Manager, Technology Sales, Software Sales, Unified Communications Sales, SaaS Sales, Corporate Account Manager, B2B Sales Lead will also be considered

Multi Site Restaurant Manager At Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven Multi Site Restaurant Manager to lead a high-performing hospitality team in Manchester. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team. You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment. Benefits & Perks Private health and dental insurance 25 days annual leave (plus bank holidays) An additional paid day each year to pursue a personal passion Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical Free coffee, matcha and other drinks while at work A positive, supportive culture with regular team events Key Responsibilities Operational Leadership Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience. Team Leadership Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture. Financial & Commercial Management Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency. Continuous Improvement Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance. About You At least 2 years of experience leading operations in a hospitality or customer-focused environment Proven experience managing and developing teams Experience overseeing inventory and supply ordering Strong communication and interpersonal skills Hands-on leadership style with a proactive approach Excellent organisational skills and ability to work under pressure A genuine passion for hospitality and great customer experiences BH35702

Senior Project Manager (66kv-132kv Substation) Our client, a leading consultancy in the Transmission and Distribution sector, is currently seeking a Project Manager with 66kv -132kv Substations experience to join their dynamic team. This permanent role offers an exciting opportunity to manage large-scale high voltage infrastructure and grid connections, ensuring the delivery of projects from design through to energisation. Manchester / Yorkshire or Newcastle is where clients offices and would be the ideal locations for candidate hotspots Key Responsibilities: Developing HV and EHV project initial functional requirements into compliant, cost-effective engineering solutions Managing the development and delivery of HV and EHV projects (cable, overhead, plant, and civil) to meet time, cost, safety, and quality standards Interfacing with customers and internal/external resources to develop and deliver HV & EHV projects Undertaking the role of CDM Designer and/or Principal Designer for developed HV and EHV projects Effectively communicating with internal engineering and industrial resources Coordinating external service providers and administering commercial aspects Job Requirements: Minimum HNC in Electrical Engineering Experience managing large and complex HV and EHV substation projects throughout the entire project lifecycle Strong understanding of electrical transmission and distribution plant items operations, controls, and associated systems such as AIS/GIS switchgear, Protection & Control, Power Transformers, Underground power cables, and Overhead lines Knowledge of engineering standards for HV and EHV Plant, substations (including earthing and electrical clearances) Experience in Project Management involving CAPEX and Customer connection projects at voltages from 33kV to 400kV Excellent understanding of health and safety and CDM requirements for large scale projects Ability to interpret technical documentation related to the design of electrical substations Benefits: £70,000-£80,000 per annum 37 hours per week Hybrid working Company Car Allowance Opportunity to work on landmark projects with a global scale Professional development and training opportunities Supportive and collaborative work environment Exposure to innovative ideas and diverse perspectives Chance to shape a truly unique career If you possess the required skills and experience and are excited by the opportunity to contribute to groundbreaking projects, we would love to hear from you. Apply now to join our client's Transmission and Distribution team

We are recruiting for one of the UK's most recognizable and respected names in the removals industry - a true household brand known for exceptional service and operational excellence. They are seeking a Removals Operations Manager to join their busy Trafford Park office and play a pivotal role in driving quality and growth. If you're an experienced operations professional from removals, logistics, or transport with strong leadership skills and a passion for service excellence, this is an outstanding opportunity to build a career with one of the country's leading movers. The Role As Removals Operations Manager, you'll be at the heart of service delivery, working closely with the Group Manager and operational teams to plan moves, allocate resources, and ensure every customer receives exceptional service. This is a challenging, varied, and highly rewarding role where your decisions directly impact customer satisfaction, team performance, and business growth. What You'll Be Doing: Operational Planning & Resource Management • Plan workloads effectively to maximize the use of operational resources, • Allocate crews, vehicles, and equipment to ensure seamless move delivery, • Coordinate daily operations to meet customer commitments and service standards, • Monitor operational performance and implement improvements where needed Team Leadership & HR Support • Assist the Branch Manager with recruiting, selecting, and scheduling employees, • Provide coaching, counselling, and development support to operational teams, • Promote high morale, best practice, and a positive working culture, • Communicate and enforce company operating policies and safety standards Customer Service Excellence • Resolve customer service issues quickly and professionally, • Ensure operational teams deliver the highest quality service on every move, • Maintain strong relationships with customers and handle escalations effectively Transport Compliance • Maintain rigorous adherence to transport legislation and DVSA requirements, • Ensure all vehicles, drivers, and operations meet legal and safety standards, • Work toward or hold Transport Manager CPC qualification (fully funded training provided if required) Essential: • Minimum 8 years' management experience in removals, logistics, transport, or operations, • Excellent problem-solving, people management, and communication skills, • Ability to make tough decisions quickly and confidently, • Strong organizational skills and attention to detail, • Experience managing budgets, KPIs, and operational performance, • Must live within easy commutable distance of Trafford Park, Manchester Highly Desirable: • Experience in the removals industry (though candidates from other sectors are welcome), • Transport Manager CPC qualification (if not held, fully funded training will be provided with expectation to pass within 12 months), • Background in fast-moving logistics or service-driven operations, • Knowledge of transport legislation, compliance, and fleet management

Product Manager (Digital Platform) Contract: 12 months Rate: £750 per day (Inside IR35) Location: UK (Remote, depending on phase, occasional days in London, Leeds or Manchester-based) This is a large-scale digital transformation programme focused on modernising how users interact with complex service ecosystems within Public Health (NHS) via a major delivery partner. The programme involves: Building scalable, user-centric digital platforms Creating seamless end-to-end user journeys Integrating multiple systems into a unified experience Establishing consistent standards across services and providers As a Product Manager, you will lead the delivery of critical digital services that enhance user experience, improve operational efficiency, and enable scalable platform growth. You'll sit at the intersection of: Product strategy, Delivery execution, Stakeholder alignment (business, technical, operational) Key Responsibilities Own and drive product roadmaps aligned to business objectives Translate complex requirements into scalable digital solutions Work closely with engineering, architecture, and delivery teams Define and prioritise product backlogs in Agile environments Collaborate with stakeholders to ensure usability and adoption Lead discovery, alpha, beta, and live phases Ensure interoperability across systems and third-party integrations Track product performance, outcomes, and adoption metricsRequired Experience Proven Product Manager experience on large-scale digital programmes Experience delivering complex platform or integration products Strong understanding of Agile / Scrum / SAFe delivery models Experience working in multi-stakeholder environments Ability to communicate effectively with both technical and non-technical audiencesDesirable Experience working in highly regulated or complex industries like critical national infrastructure (NHS) Exposure to API-driven platforms or ecosystem products Background in user-centric or customer-facing digital products Experience working with large consultancies or enterprise environmentsWhy This Role? Opportunity to work on a high-impact digital transformation programme Exposure to complex platform and integration challenges Collaborative, cross-functional delivery environment Long-term contract with strong extension potentialApply now

Position: Site Manager / Site Agent Area: Northwest / Cheshire Start: March 2026 Salary: £55,000 - £60,000 Benefits: Vehicle Allowance / Pension / Life Insurance / Private Medical / 25 Days Holiday + Stats My client is a privately owned civil engineering and infrastructure specialist, built on strong family values, the business has grown to become one of the UK’s leading contractors in the sector. With more than four decades of experience, they deliver design, construction, and maintenance solutions across a diverse range of industries, including: Water, Transport, Civils and Energy. Operating as a Tier One contractor, my client works with major regulated utilities, blue-chip organisations, and private sector customers. Projects are delivered through long-term frameworks, joint ventures, strategic alliances, and standalone contracts, with a strong focus on developing lasting partnerships built on trust, quality, and shared values. THE ROLE: The Site Agent will take full responsibility for managing construction activities on site, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. The role requires maintaining strict compliance with health & safety, environmental, and commercial controls while meeting or exceeding client expectations. Working closely with the Contracts Manager or Project Manager, as well as engineers and quantity surveyors, you will oversee project execution in regulated environments and ensure operational excellence throughout. KEY DUTIES: Site Management: • Lead the successful delivery of projects within the Civils and Water sectors • Ensure all works are completed to specification and without defects • Manage and coordinate Sub Agents, Engineers, and Forepersons as required • Develop and implement Project Plans, RAMS, ITPs, and Waste Management Plans • Drive strong commercial performance across the contract • Develop, manage, and monitor detailed construction programmes • Produce procurement schedules and liaise with supply chain for adequate resourcing • Prepare accurate and high-quality monthly reports for internal and external stakeholders • Lead weekly site meetings in line with company governance procedures Client & Stakeholder Management: • Act as a professional rep of the business to clients, stakeholders, and regulatory bodies • Ensure delivery consistently meets or surpasses customer expectations Commercial & Cost Control: • Develop and manage the project cost plan • Maximise project value and identify value engineering opportunities • Maintain comprehensive site records and diaries • Monitor costs, forecasts, and reporting to ensure financial targets are achieved • Challenge inefficiencies and promote continuous improvement ESSENTIAL REQUIREMENTS: • Proven experience as a Site Agent within Civil Engineering, in highly regulated environments • Strong understanding of contract conditions, CDM regulations and Design Management • Strong understanding of programme planning, risk management, and commercial reporting • Knowledge of civil engineering specifications and testing standards • Degree or HNC in Civil Engineering (or equivalent) • Valid CSCS card • IOSH Managing Safely or SMSTS certification • Temporary Works Coordinator qualification • Confined Space training • Excellent leadership, communication, and problem-solving skills • Ability to review and challenge designs and drive issues through to resolution DESIRABLE • CEng MICE (or equivalent professional accreditation) • Experience using Primavera P6 • Familiarity with JCT and NEC contract forms WHAT’S ON OFFER • £55,000 - £60,000 per annum • Company vehicle or allowance (role dependent) • Company pension scheme • Life assurance • Private medical cover • 25 days annual leave plus 8 bank holidays and loyalty days • Paid volunteering hours • Employee Assistance Programme supporting mental, physical, and financial wellbeing • Flexible benefits through salary sacrifice • Leadership and management development programmes • Structured performance reviews and career progression planning • Ongoing internal and external training • Long service recognition awards Apply now with an up to date CV or contact Dan Standish at Kenton Black (Leeds) for more information

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact th

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Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience. Customer Service Manager with Estimating Experience.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

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A background in customer service, accommodation, hospitality, or similar (ideal but not essential).

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Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Head of Operations (Operations Manager).

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