Customer service part time jobs in United Kingdom - Page 8

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. We are looking for a Full-Time Sales Associate with luxury retail experience to join our fabulous Accessories department. We have a unique mix of both UK home grown designers and everyone’s favourite designer classics, remaining as ever, 'the chosen resort of the artistic shopper'. Candidates should demonstrate excellent product knowledge. You will deliver the most exceptional customer service and maximise sales at every opportunity. What We Would Love To See: • Strong communication skills., • The ability to prioritise and manage multiple tasks effectively., • A high level of customer service., • The ability to work with a diverse client base in a fast-paced and ever-changing environment., • A natural collaborative spirit, contributing positively to the team and wider store environment., • A proven ability to sell and consistently reach sales targets., • Exceptional knowledge of both niche and established Accessories brands., • Relevant experience in department-specific sales role., • A genuine appreciation for Liberty's heritage and the unique spirit that defines us. If you're ready to bring your passion for accessories to one of the most iconic names in British retail and walk the same timber floorboards as decades of visionaries before you, please apply.

Store Supervisor - Westfield, Stratford Industry: Designer collectible pieces Location: Westfield, Stratford Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our Westfield, Stratford City store! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

🚨Sales Order Processing Officer (Part-Time, FTC) 🚨 I’m currently recruiting for a Sales Order Processing Officer to join a fantastic team based in Uxbridge on a 1-year fixed-term, part-time basis (25 hours per week). This is a great opportunity for someone with strong attention to detail and a proactive mindset who enjoys working in a fast-paced, collaborative environment. 💼 Key responsibilities include: • Managing and processing customer sales orders end-to-end, • Liaising with internal teams, suppliers, and warehouse teams, • Tracking shipments and resolving delivery or stock issues, • Preparing documentation (invoices, order confirmations, etc.), • Maintaining accurate records, reports, and databases, • Supporting audits and general operational tasks ✅ Ideal candidate: • Some experience in sales order processing, • Strong Excel skills and system confidence, • Highly organised with excellent attention to detail, • Great communication and customer service skills, • Proactive and able to manage multiple priorities 📍 Uxbridge | ⏰ 25 hours per week (09:00–14:30) | Free Parking If this sounds like you (or someone in your network), feel free to get in touch or apply directly.

Customer Sales Advisor - Entry Level - Central London Immediate Start available Looking to kick-start your career in a fast-paced, people-focused environment? Ready to get stuck into a role where you can earn, learn, and grow from day one? Our client has a fantastic opportunity for you! Due to recent expansion, our client is immediately recruiting motivated and confident individuals to join their growing sales and marketing network in Central London. Representing well-known brands, this is an exciting opportunity for ambitious people who want to build real-world experience and progress quickly. This role is ideal for school leavers, recent graduates, or anyone looking for their first long-term career step in sales and customer-facing work. They are looking for people who are; • Confident and outgoing personality, • Comfortable speaking with customers face-to-face, • Full-time availability (4–5 full days per week) (MUST be eligible/available for full-time work within the UK), • Motivated, self-driven, and reliable, • Strong English communication skills, • Enjoys working as part of a team No experience is required as full training and coaching are provided. However, this role suits individuals from customer-facing backgrounds such as retail, hospitality, bar work, shop assistant roles, call centres, sales assistant positions, or customer service environments. On top of this they can offer you; • Immediate starts, • Competitive day rate plus commission structure, • National and international travel opportunities, • Fun, social, and energetic team culture, • Incentives, rewards, and bonuses, • Ongoing training and skill development, • Clear progression opportunities You will be representing clients in face-to-face residential environments, making this a great subcontracted opportunity for people looking to build confidence, independence, and a long-term career in a competitive industry. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat) Apply now, immediate starts available! Roles are based in Central London. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About The Role As our Key Account Manager, you'll play an integral part of the team focusing being the operational lead on a number of sites. You'll be the driving force for delivery across the Lambeth council based contracts. To manage a team of various Site Managers/Supervisors and related colleagues, in providing a quality service to all assignments falling within the contract, whilst controlling the related costs. You'll have joint commercial responsibility for the retention of contracts, growth of business. You'll report on and provide an accurate account on the P&L on a monthly basis • Build upon existing relationship to expand business further, • Responsible for Quality and Safety audits, compliance and driving year on year improvements, • The Key Account Manager should aim for a 9 as a score on the quarterly Net Promoter Scores., • Achieves defined strategic customer objectives in assigned accounts. Key Responsibilities • Responsible for the delivery of the contract services at our client’s contracts as detailed and agreed within the scope of contract between our Client and Bidvest Noonan., • Will be responsible for the development and implementation of all employee resources, processes, and procedures to ensure they are aligned with the details of the Assignment Instructions as agreed with the Client., • Responsible for the standards of service delivery in line with the SLA as agreed with the client whilst providing across client sites by advising on SLAs, KPIs, objectives and projects., • Maintains and expands relationships with strategically important large customers / builds long term mutually beneficial partnerships with Key Customers, • Escalation of any issues arising on the contract to the Operations Director., • Lead and drive the Commercial performance for all accounts within the contract, ensuring invoices are issued and paid on time and resolving any queries the client may bring., • Ensure all necessary Industry and Client processes and procedures are in place and adhered to., • Be responsible for the Profit and Loss balance sheet for all aspects of the contract. All additional income, expenditure and unaccounted costs are to be controlled and reported on a monthly basis., • Preparation and delivery of monthly and quarterly client review presentations., • Establishes productive, professional relationships with key stakeholders in assigned customer accounts., • Coordinates the involvement of other stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations., • Completes strategic customer account plans that meet company standards., • Drive innovative and scalable service solutions., • Interrogate management information systems which provide information to enable sound commercial judgement for decision making., • Provide support to the Operations Director by advising on relationship issues and focuses needed from the team., • Identify issues or risks that will impact the contracts., • Action any changes or restructures required in line with legislation and Company procedures, ensure commercial accountants are fully aware of any monetary changes., • To ensure All contracts and sites comply with all policies and procedures contained in the Safety, Health, Environment and Quality procedures (IMS) and to promote and make consistent use of the guidelines, processes, checklists, and forms contained within it., • Ensure all site files are compliant. Drive action plans and resolutions arising from SHEQ team audits, closing out any PIP's in a timely manner supporting Direct reports, • Lead culture of Company CREDO and reward and recognition through the managing and development of processes to ensure employee retention and encourage appropriate attitudes and behaviours., • Maintain ISO accreditation once achieved and maintain. Essential Qualifications and Experience • Holds a valid IOSH Managing Safety certificate, • Hold a Level 5 Management certificate or equivalent (or willing to work towards), • Advanced Microsoft Office Skills, including PowerPoint, Excel, Word, and Outlook, • Able to work on client premises 5 days a week., • Able to attend sites per all shift types on ad hoc basis to engage with ‘out of hours’ colleagues. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Sales Representative - No Experience OTE of £25,000 - £30,000 per annum - Immediate Starts Available Are you looking for an opportunity to work with a company that supports your career ambitions and helps you build new expertise? Looking to start your career in an exciting, high-energy, and collaborative team environment? Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to their clients' high demand for new customers. You will be given full client training so that you fully understand who you are representing, as well as the structure of the business and how you can make the most out of the role on offer. Benefits: • Immediate Starts Available, • Ongoing support and additional help offered for those looking to progress, • Skill sharing and one-on-one coaching will be offered so you can upskill in development areas such as customer service, sales, negotiation, confidence, motivation, leadership, recruitment, finance, and much more, • Business development programme for those who want to take on leadership roles and additional responsibilities, • Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention, • As part of the initial onboarding process, you will be able to shadow an experienced sales team leader, who will show you the ropes and help you get started, • Weekly pay: Brand awareness fee plus commission earnings and incentives for hitting daily/weekly targets., • A spirited and upbeat team setting that enjoys regular weekly socials Responsibilities: • To attend initial training in the office, and our client recommends you also attend ongoing skill development sessions to enhance your ability to make sales and provide a good customer experience, • To learn about the client, their products and services, and important statistics and information that can help you speak with customers and keep them informed, • Engage in sale across various face-to-face campaigns within London, creating brand awareness, and generating sales on behalf of your client, • Provide feedback on locations and sales stats/ratios to help the company better understand their processes and how to improve them Requirements: • Customer-facing experience is ideal but not essential for success; no experience is required., • Willingness to undergo training and attend skill development sessions to improve sales ability, • No qualifications needed, • Availability to work 4/5 full days a week between Mon-Sat, • Must have excellent English speaking skills and be comfortable communicating with members of the public If you are interested or would like to hear more about this self-employed role with an immediate start, please apply to this advert and follow the online application process. After you click the apply button, please answer all the questions to the best of your knowledge. If you answer 'no' to any of them, you will not be considered for the role. This role is not suitable for candidates still in education (school/college/university), or current international students. Due to availability; our client is seeking candidates who can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About Us Skin Cupid is a fast-growing beauty brand and retailer bringing the best of Asian skincare to a global audience. We work with some of the most exciting beauty and lifestyle brands, curating products we genuinely believe in and pairing them with education, storytelling, and community. From e-commerce to retail, pop-ups to partnerships, we’re building a brand that feels warm, knowledgeable, and genuinely fun to be part of. Joining Skin Cupid means being part of a fast-growing, passionate team that celebrates cross-border beauty and wellness, both online and offline. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross-border beauty and wellness. About the Role We’re looking for passionate and friendly Retail Beauty Consultants to join the team at Skin Cupid’s destination-led and experiential flagship store. This is an exciting opportunity to bring our online presence to life and be part of a new chapter in our journey. At Skin Cupid, we believe skincare should be expert-led, approachable, and personal. As a Beauty Consultant, you’ll be at the heart of delivering this experience, guiding customers through their skincare journey, offering thoughtful recommendations, and creating a warm, welcoming atmosphere on the shop floor. You’ll help customers discover the products that best suit their needs while embodying the Skin Cupid spirit: warm, honest, and community-focused. This is a wonderful opportunity to grow your expertise, connect with skincare lovers, and be part of an exciting new chapter for the brand. Key Responsibilities • Greet and engage customers warmly, offering expert advice tailored to their skincare needs., • Educate customers about product ingredients, benefits, and how to use them effectively., • Deliver exceptional service that reflects Skin Cupid’s values and community-driven culture., • Maintain the store’s appearance, including merchandising and stock replenishment., • Support the store team with daily tasks to ensure smooth operations., • Stay up to date with product knowledge, trends, and customer feedback. What We Are Looking For • Passionate about skincare and genuinely enjoy helping others feel confident in their skin., • Friendly, approachable, and comfortable starting conversations with customers., • A good listener who can provide personalised recommendations based on individual needs., • Enthusiastic about learning and sharing knowledge in an honest and clear way., • Positive and proactive attitude, and enjoys speaking with customers. Why Join Us • Training and products to take home from time to time., • Work alongside a passionate and supportive team that shares a love for skincare and a genuine commitment to our values and customers., • Play a key role in shaping the in-store experience and helping establish the Skin Cupid brand as a trusted and welcoming destination for skincare lovers., • If you love working in a tight-knit team, you have found just the place! All candidates must be eligible to work in the United Kingdom.

Supervisor - Chelsea We are looking for a full-time Supervisor for our flagship Chelsea store. The store is situated on the charming Pavilion Road, just off Sloane Square. The ideal candidate will bring meticulous organisation, initiative, a good balance of independent spirit and teamwork, efficiency, profitability, drive and positivity to the business. A day in the shop involves all sorts. This will include talking to customers, sharing product knowledge, demonstrating products, selling products, stock checking, processing deliveries of stationery ( the best bit ), restocking, cleaning, tidying, visual merchandising or answering the phone. Its varied, fast paced and fun. We’re nothing without our people and our customers rave about our team. You’ll be joining a bunch of friendly, knowledgeable, passionate people, all with an outside interest in creation of some kind, from photography to songwriting. Everyone brings great chat to the shop floor because they’re genuinely excited about creation and probably a little bit obsessed with stationery. We are looking for someone with existing retail Supervisor experience, or someone with at least 2 years retail experience who is looking to take the next step. If this sounds like you then join our club! Our aesthetic has earned us coverage by the likes of Wallpaper*, The Evening Standard, We Heart, Design Week, Cereal Magazine and Gestalten, so we hold ourselves to high standards of store maintenance.We love organisation and we keep our store immaculate. This role would suit someone who is passionate about stationery, reliable and looking to pursue a career in retail. If you love working with people and enjoy being part of a small and hardworking team then please get in touch. Papersmiths Perks Staff discount An extra day of holiday after 1 years service A 3 tier stationery allowance to use in our shop annually up to £300 Free sweet treats when you hit store targets A brand ambassador scheme to join our founder on buying trips Duties Include Store Management Assisting Retail Operations Manager in training, motivating and managing our team Assisting with recruiting new Papersmiths Follow our existing systems and introduce changes to make them more efficient and enjoyable Assisting Store Manager with holiday and absence management Supporting Retail Operations Manager with day to day running of the store Driving sales and meeting sales targets Managing instore systems including our POS, Lightspeed Ensuring the interior and exterior of the shop and stockroom are immaculate Enlist the help of others when needed to fix problems quickly Keeping stocked with necessary supplies Prepping, updating, replenishing resources and task sheets Customer service and making sales Banking and sales reporting Inventory Management Processing deliveries Supporting Retail Operations Manager with annual stock checks Visual Merchandising Take direction from our Head Office Team to create new displays Direct the refreshing and maintenance of displays as necessary ( daily - weekly) Assist with the installation of window displays Skills Required Supervisor experience : 1 year ( preferred ) Retail experience : 2 years ( mandatory ) Commercially minded Customer centric with a positive attitude Confidence to demonstrate products Experience in sharing specialist knowledge with customers Excellent communication skills Visual merchandising skills Able to work weekends and holidays as required Job Type This is a permanent, full-time role based at our store on Pavilion Road, Chelsea. SW1X 0AW. Start date April / May 2026 To apply, please send your CV and covering letter including your availability, to our Retail Operations Manager, Alli at . Good luck!

Are you ready to make a significant impact in a vibrant and family-run organisation? We currently have an exciting opportunity for an Internal Salesperson to join our client, a leader in the industry based in Essex. If you’re passionate about sales and customer service, this role is perfect for you! What You’ll Do: • Process customer orders swiftly and efficiently, ensuring a smooth experience., • Convert sales enquiries into orders by understanding customer needs and providing tailored solutions., • Handle sales enquiries and queries with urgency and accuracy to ensure Total Customer Satisfaction., • Offer alternatives when products are out of stock, showcasing range extensions., • Collaborate with the Sales Manager on prospecting tasks to identify new opportunities., • Work as part of a cohesive team, ensuring ample phone coverage before leaving your workstation., • Provide competitive quotes while maximising profit, and maintain daily updates on quotes., • Liaise with Accounts regarding credit limits and with Purchasing and Transport about deliveries., • Cultivate strong relationships with both existing and new customers., • Respond to all inbound calls and emails promptly, aiming for an 80% response rate in under 5 seconds., • Maintain a daily back-order report, keeping customers informed of delivery times. Who You Are: • Experienced in a similar role, preferably in a Builders’ Merchant environment, selling products rather than services., • A driven and resilient attitude, coupled with a friendly personality that shines through in your interactions. Why Join Us? Excellent Salary: We believe in rewarding our team members for their hard work. Free Parking: Enjoy the convenience of free parking while you work. This is a permanent, full-time position where your contributions will be valued and recognised. You'll be part of a dynamic team that thrives on collaboration and success! If you are excited about the opportunity to drive sales and enhance customer relationships, we want to hear from you! Ready to Take the Next Step? Apply today and become an integral part of a thriving organisation! Your future starts here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Company Overview: ___, an ISN Company, enables companies to discover, analyze, and monitor all suppliers, components, and facilities in the entire supply chain. Where your language skills make a difference Are you fluent in French and English? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at Transparency-One, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? You Are The Ideal Candidate If You Have • Excellent verbal and written communication skills in French and English, • A customer service orientation and a passion for helping others, • A desire to work with people and engage in verbal interaction over the phone, • A career aspiration to start in Customer Service and progress into B2B sales, • Proficient computer skills (Word, Excel, PowerPoint, e-mail applications), • A diligence for in-depth learning of software programs and new concepts, • Strong retention skills and patience for difficult troubleshooting scenarios Duties And Responsibilities • Proactively service and support contractor/supplier clients, • Conduct training on products via phone, web based and face-to-face meetings, • Participate in the implementation of sales and marketing projects, • Field incoming calls, handle contractor customer inquiries and troubleshoot problems, • Handle client account management functions, including invoicing and collections, • Proactively analyze customer service processes and bring forth ideas for continuous improvement, • Research and develop various resources and reference documents for clients Requirements • Bachelor’s degree from an accredited university and/or equivalent work experience, • Advanced fluency in French and English (written and verbal) required, • Desire to work in customer service and move into B2B sales within 12-24 months, • Ability to work in office at least 3 days a week Training At ISN, we believe in investing in your success. We offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN/TCY products and services. This training period is a crucial part of your journey, requires your full commitment and attendance every day. Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. • In-person attendance is required Monday through Friday during the first 90 days of employment., • After your 90-day review, in-person attendance is required 3 days per week and required for certain meetings and tasks (customer meetings, team collaboration day, company events, team events, performance reviews, etc.). Benefits* • 100% company-paid monthly insurance premiums for employees and dependents, • Medical, Dental, Vision, and Life Insurance, • 4% pension scheme matching, • Long-Term & Short-Term Disability Coverage, • Holiday & Time Off, • 27 paid personal holidays (pro-rated first year), • 12 paid holidays, • Monthly cell phone reimbursement, • Monthly reimbursement for Oyster card, • Team-building activities and events, including quarterly kick-off meetings and community volunteer day, • Matching charitable gift program, • Professional development & training opportunities, • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health

We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. About TMF Group TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 12,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. Discover the Role The Business Development Executive is responsible for creating and closing local sales opportunities, bringing in new local business to the market and expanding existing customers within the market. This individual will support inbound sales processes by providing with proposals to global sellers, while also upselling and cross selling to an existing client portfolio. Will be responsible of non-complex renewal processes. Key Responsibilities • Analyzing existing customer´s service portfolio to develop a hit map of additional services, including one off, to upsell and cross sell in existing customers., • Build an Expiring Contract map by country and for non-complex local renewal, develop a T-12 activity plan for each contract expiration to ensure renewal on time., • Building new business pipeline for the countries he/she is responsible, as well as upselling and cross-selling to existing clients., • Work as part of a deal team to ensure the best customer experience and response. Including deal sharing across different sales teams (markets and regions) to increase chances to win the deal and learn from others in the process., • Execute marketing campaigns to develop the required pipeline., • Adopt and maintain TMF Sales Processes and Systems as part of his / her daily job (including CRM weekly maintainance, CRM Data Accuracy, Sales Forecasting process, Proposal building tool, Deal Qualification tool, Sales Dashboards, etc.)., • Provide support to Local Office sales and Professional Sellers with Standard Proposal generation and delivery., • Support inbound sales processes by providing with proposals to global senior sellers., • Support local office with administrative tasks (update CRM, follow up on KYC process)., • Work as part of a deal team to ensure the best customer experience and response., • Meet monthly, quarterly, and annual sales targets. Key Requirements • Bachelor’s degree, preferably in business, sales, marketing, or a related field, • Relevant working experience in a commercial environment, or in consulting, accounting, or law firms., • Very good English written and verbal communication skills., • Ability to build strong relationships with clients at all levels., • Able to “solution sell” where the ability to listen to the clients and understand what they. really need is more important than a hard sell., • Self-motivated and able to work both independently and as part of a team., • Strong communication, good negotiation skills., • Results-oriented, and able to manage their priorities/workload., • Experience working in or with direct sales, pre-sales and/or enablement in an enterprise software and/or SaaS environment. What’s in it for you? Growth-Focused Environment We aim to grow our business, our teams, and our people. We encourage our people to identify opportunities and pursue them from idea to impact. Strategic Engagement Fresh people, bring fresh ideas. We want you to be involved in shaping our strategy in response to market dynamics. You’ll work closely together with senior leadership to translate these trends into the way we service our clients. Leadership We place trust in our leaders and the decisions they make. You’ll have the space to lead independently, and the responsibility to grow your team. Entrepreneurial Contribution We embrace entrepreneurial thinking. If you see a way to add value, we’ll support you in exploring it. We’re looking forward to getting to know you!

Puma Investments are looking for a Business Development Manager to join our team in London. Puma Investments raises funds from a variety of sources including wealth managers and IFAs from the very large including SJP, Barclays Wealth, Evelyn Partners, and Cazenove, through regional players to the very small independents, from execution-only brokers and from HNWs. We also work with leading wrap platforms including Fidelity, Aberdeen, M&G and Transact. Within this role, you will work as part of the overall Business Development team, playing a crucial part in raising the profile of Puma Investments and our range of investment offers. The primary focus will be on developing existing and new relationships with UK Financial Advisers in the western Home Counties (predominantly Hertfordshire, Middlesex and Surrey). This role is a Certified role under the FCA’s Senior Managers and Certification Regime (SM&CR). This means you will be subject to some regulatory background checks before you start in role and evidence of your qualifications will also be required where necessary. Role Responsibilities: • Work closely with the regional Internal BDM to provide ongoing support, assistance and exceptional customer service for our clients, both current and prospective, • Build and deliver the business plan for the region, • Responsible for promoting and fundraising for Puma Investments’ range of offerings, including VCT, EIS and IHT offers through proactive measures to increase fundraising through proactive measures including conducting face to face meetings, hosting training events such as workshops and seminars and executing any initiatives agreed with the Head of Business Development, • Work with the regional Internal BDM to handle incoming queries (in meetings, on phone calls or via email) from financial intermediaries, actioning as appropriate, • Attend and speak at roadshows and events, acting as an ambassador for Puma Investments, • Gather feedback via the adviser market to help develop new products and campaigns, • Work closely with the Client Relations, Operations (Client Onboarding and Fund Operations & Data), and Marketing teams to facilitate the best support possible for our primary clients Experience Required: • Demonstrable experience in a sales role, specifically focused on investment products, • Experience working with intermediaries, particularly IFAs, ideally in respect of tax-efficient products, • Excellent client relationship management and interpersonal skills, with the motivation and ability to deliver exceptional customer service, • High quality consultative sales skills and approach, • Ability to build and grow own bank of clients (advisers), • Possess a drive and attitude to excel in a high-performing sales-based environment whilst maintaining high levels of client service and integrity demonstrated across the business, • Interest in self-development, continually looking for ways to improve and develop individually and the business, • An ability and appetite to learn a new product set, • Experience of using CRM systems, Excel and PowerPoint Personal Attributes: • Kind, • Values-driven, • Excellent communicator, • Collaborative and approachable, • Adaptable and willing to get stuck into whatever needs doing, • Depth of character and gravitas but operating with humility, • The drive and attitude to excel in a high performing environment whilst maintaining high levels of integrity, • Energy, dynamism, and passion for complex business challenge, • Organised, rigorous and disciplined, • Pragmatic and practical, • Inquisitive, keen to understand ‘why?’ About Us Founded in 2012, Puma Capital Group is an award-winning investment manager operating within the tax efficient space and is a leading provider of growth capital to UK SMEs and property finance to developers and real estate investors. The Puma Capital Group comprises four businesses focused on delivering long-term sustainable growth for our investors and partners: • Puma Investments, • Puma Property Finance, • Puma Growth Partners, • Puma Public Markets Collectively the Group has over £1 billion in assets under management, supports over 14,000 investors, and has funded over £2 billion in property developments across the UK. We are proud to have assisted dozens of businesses across the UK elevate and build to deliver on their brilliant ideas. In the years since we were set up, Puma Capital Group has grown significantly. We are now around 140 people across the Group, with our staff working from our head office in London, and regional offices in Manchester and Edinburgh. It is an exceptionally exciting time for our business. Combining our already very strong track record with ambitious growth strategies, we have already developed our market share substantially and are looking to build further on our success. At Puma, we are committed to fostering an inclusive and diverse workplace. As an equal opportunity employer, we consider all applicants for employment without regard to race, religion, age, sexual orientation, gender identity, gender reassignment, family or parental status, national origin, veteran status, neurodiversity, or disability status. We strive to provide a work environment free from discrimination and harassment, where everyone has the opportunity to thrive. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. Importantly, research shows that men typically apply for roles when around 60% of the criteria is met, however, women and other underrepresented people often only apply when they tick every box. So, if you think you have what it takes, but don't necessarily meet every single point outlined in the role description, please do still get in touch – we would love to hear from you!

📍 London Office |💼 up to £125k pa DOE, with 20% cash discretionary bonus | 🕒 Full-time Introduction We are looking for an IFA Relationship Manager / Product Specialist to join our Saltus Asset Management (SAM) team. The role will likely report into the MD of Saltus Asset Management. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. We’re proud that we’ve been recognized as a winner by the Sunday Times in the Best Places to Work 2024 awards, as well as a winner in the Professional Adviser awards 2024 for the Best Financial Advisers to Work For. These accolades reflect our commitment to creating an exceptional work environment and our dedication to excellence in the financial industry. Join our award-winning team and be a part of our continued success! Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally, the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £10.5 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. What does this role look like? The role will likely report into the MD of Saltus Asset Management. Key areas of responsibility to include: • Helping Saltus think strategically about our MPS / fund solutions for intermediated clients., • Representing Saltus Asset Management (SAM) to the financial planning businesses who use SAM as DFM/MPS manager., • Understanding the Saltus house views and be able to convey them to financial planners, and on occasion directly to their clients., • Understanding the investment portfolios we run for clients of financial planners, and be able to talk confidently about them – their objectives, risk parameters, underlying holdings, decisions made, Platform availability etc., • Hosting market updates online and in person as required., • Understanding the IFA landscape and delivering presentations, insights, and updates consistent with industry best practise., • Working with the marketing team to produce collateral for an IFA audience, e.g. quarterly updates, brochures etc., • Delivering training on the SAM Centralised Investment Proposition to financial planning businesses Saltus have acquired., • Attending initial meetings and client reviews with larger DFM/MPS clients, with the financial planner. What sort of person are you looking for? The successful candidate will be confident talking about financial markets and Saltus investment products to Independent Financial Advisers (IFAs). They will: • Likely have at least ten years of experience in the industry., • Have completed relevant industry exams such as the CFA, or PCIAM., • Have clearly demonstrated an ability to manage IFA relationships and generate strong sales numbers., • Be an effective communicator regarding financial markets and investment products (e.g. DFM solutions such as funds/MPS), both orally and in writing., • Be organised., • Be a team player., • Be willing to work in London as required for the role (to be agreed with the MD). Where will I be working? We are looking for someone to be based out of our London office as required for the role. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it. What benefits do I get when working for Saltus? The salary/drawings are between £115,000-125,000 (depending on experience), with 20% cash discretionary bonus. Alongside 28 days’ holiday (plus bank holidays), life assurance and income protection. The role is 40 hours per week between the hours of 8.30-5.30pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Work Location: In person

THE QUICK VERSION (BEFORE YOU SCROLL PAST) Package: £55,000 base salary (pro-rated if part-time). OTE £70,000 including performance bonus. Profit share on top. Hours: Full-time or 0.8 FTE - your choice, agreed at offer stage. 9-Day Fortnight: Compress your hours over 9 days and take every other Friday off. This is a contractual option, not a perk we might take away. Location: Central London, hybrid. 3 days in the office, flexible hours between 08:00-18:00. How to Apply: Do not just send a CV. Tell us why this role interests you, what you would bring, and why you are a strong fit. Then attach your CV. Applications without context will not be prioritised. Please note: We receive 400-500 applications per role and cannot respond to everyone. We will only contact candidates we wish to take forward. There is no visa sponsorship available - applicants must have a permanent right to work in the UK. ABOUT IDEAS + OUTCOMES Ideas + Outcomes transform the future and create lasting value for businesses worldwide. A creative company founded on one truth. When you know your customer, you change the game. Our work spans retail and ecommerce, healthcare and pharma, education, and the public sector. Much of it is complex. Most of it matters. We are Drum Recommended, rated 9.3/10 by our clients. THE ROLE This is a hands-on Account Director role focused on day-to-day client ownership and delivery. You will be the primary lead for a portfolio of accounts, typically 3-6 active clients. Your portfolio value will vary with mix and is expected to sit below the threshold that would warrant a dedicated Client Partner position. You will brief work, drive delivery, solve problems, and be the first call when clients need support. You will work with project managers on larger or more technical programmes, while remaining accountable for the client experience and commercial outcomes. You are accountable for both revenue and profitability. Good revenue with poor margins does not work. You will grow accounts where appropriate, protect margin, and ensure work is delivered on time, on budget, and to a standard that keeps clients coming back. Base salary is supported by a performance bonus tied to client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals. WHAT YOU'LL DO Account growth and development (20% of your time) Identify and develop opportunities to grow revenue within your existing accounts. Understand client business objectives, spot gaps, and propose solutions that deliver measurable value. Support new business efforts when opportunities align with your experience or client sector. Participate in pitches and RFPs from brief stage through to handover, ensuring smooth transitions when new work is won. Build trusted advisor relationships with senior client stakeholders (with senior escalation support available when required). Client relationship management (20% of your time) Maintain strong, proactive relationships with clients across your portfolio. Conduct regular reviews, check-ins, and planning sessions appropriate to account size and complexity. Tease out challenges, blockers, and unspoken problems before they escalate. Be the client's first point of contact when something needs solving. Ensure clients feel heard, supported, and confident in the agency's ability to deliver. Project and programme delivery (60% of your time) Manage the day-to-day delivery of client projects and programmes. Translate client needs into clear, actionable internal briefs for creative, UX, strategy, and development teams. Brief teams properly, ensuring context, constraints, and success criteria are understood. Attend and contribute to client workshops, working sessions, and planning meetings. Work in partnership with project managers on larger or more complex programmes, maintaining overall client accountability. Drive work through the business, removing blockers and keeping momentum. Manage budgets, timelines, and scope to protect margin without compromising quality. Ensure delivery standards meet or exceed client expectations and contribute to 9/10+ Drum Recommends ratings. Commercial accountability Own the revenue and profitability performance of your client portfolio. Forecast revenue accurately and flag risks or opportunities early. Manage scope, budget, and client expectations to protect margins. Ensure invoicing, reconciliation, and financial reporting for your accounts is accurate and timely. Contribute to the agency's overall financial health through disciplined account management. WHO YOU ARE We are looking for a T-shaped client services professional. Deep in client management, commercial ownership, and delivery - but broad enough across disciplines to hold your own in conversations about brand strategy, creative development, campaign planning, UX, and web development. You do not need to be a specialist in any of these, but you need to understand enough to brief well, challenge constructively, and translate between client needs and specialist teams. The best people for this role have typically worked across integrated or multi-discipline agencies. They understand how campaigns, creative, brand, digital, and development connect - and they know how to orchestrate work across those disciplines without losing the thread. Beyond that, you are: • Naturally curious. You ask questions, dig into the detail, and want to understand how things work and why they matter., • Commercially minded and comfortable owning numbers., • A natural problem solver who thrives in the detail but does not lose sight of the bigger picture., • Calm under pressure and capable of managing multiple priorities without dropping the ball., • Confident briefing and working alongside creative, technical, and strategic teams., • A strong communicator who translates complexity into clarity for both clients and internal teams., • Consultative by nature, with the ability to challenge clients constructively when needed., • Driven by outcomes, not activity. You care about what gets delivered and how it performs., • Accountable and self-motivated. You do not need to be managed, but you know when to ask for support. EXPERIENCE AND SKILLS Experience: A minimum of 7 years in client services or account management within agency environments. We would expect experience across at least three solid agencies - people who have only worked in one place tend not to have the breadth we need. A proven track record of managing accounts, driving delivery, and growing client relationships is essential. Integrated background: You must have worked across multiple disciplines, not just one channel. We need someone who has lived in environments where brand, creative, campaigns, digital, and web development sit under one roof, or who has built that breadth by moving between agencies. Sector experience: Strong preference for healthcare, pharma, or retail experience, ideally across both B2B and B2C. A credible background in at least one regulated or complex sector will set you apart. Commercial acumen: Strong understanding of budgeting, forecasting, profitability, and revenue management. Project management: Able to manage projects directly when needed, and equally able to work alongside seasoned project managers on larger projects and programmes, enabling them to deliver and succeed. Client relationship management: Proven ability to build and maintain senior-level client relationships, with evidence of retention and satisfaction. Communication: Excellent written and verbal communication skills. Able to present, facilitate, and negotiate with confidence. Technical proficiency: Comfortable with Mac, Office, cloud-based project management and collaboration tools, and AI tools. Some practical experience using AI in a professional context is expected. Organisation: Exceptional organisational skills, attention to detail, and ability to work at pace in a deadline-driven environment. Team collaboration: A natural collaborator who works well with project managers, creatives, strategists, and developers without relying on formal line management authority. WHAT SUCCESS LOOKS LIKE • Consistent revenue and profitability performance across your client portfolio, in line with agreed targets., • Client retention rates of 90%+ with evidence of account growth year-on-year to agreed targets., • Clients rate their experience at 9/10 or higher on Drum Recommends., • At least two client testimonials or case studies directly attributable to your account management within the first 12 months., • Active contribution to new business wins through pitch support, sector expertise, or smooth post-sale handovers., • Recognition through the agency's bonus structure for demonstrating the behaviours we value: client retention, growth, satisfaction, recommendations, and referrals., • 4 referral conversations from your network in conjunction with the sales team. We do not need you to sell, just facilitate the conversation. REPORTING AND WORKING RELATIONSHIPS You will report to the Group CEO. You will work closely with colleagues in strategy, creative, UX, development and project management.. BENEFITS • Salary: £55,000 base salary (pro-rated if part-time), • On-Target Earnings (OTE): £70,000 (including performance bonus based on client retention, account growth, client satisfaction, Drum Recommends ratings, and referrals), • Employment type: Permanent employee. Full-time or 0.8 FTE (to be agreed), • 9-Day Working Fortnight: Compress your hours over 9 days to enjoy every other Friday off, • Hybrid Working: 3 days per week in office, • Flexible hours: 08:00-18:00, • Annual Leave: 25 days (FTE), plus bank holidays, increasing with service, • Pension: Penfold, • Life Insurance, • Profit Share: Based on company performance, so everyone benefits from our collective success, • Recognition: Employee of the Quarter and Year Awards, including an extra half-day holiday for quarterly winners

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.

Long-Term Immediate Start Career Opportunity – Slade Green (Dartford) Step into success with a rapidly growing sales team based in Slade Green! Are You Ready to Build a Career? Our client is looking for dynamic, driven, and bubbly individuals who want more than just a job. This role is focused on stability and professional growth within an exciting, customer-facing environment. If you are looking for a long-term sales career, this is the place to start. The key attributes they are looking for: • Applicants must be 18 years of age or older., • Due to the full-time nature of this role, it is unsuitable for applications from international students or those in full-time education., • Full-time equivalent availability is required (4–5 days per week, Monday–Saturday)., • You must be able to commute to the Slade Green (Dartford) office each working day., • A proactive team player with high customer service standards and a professional manner. What’s Involved: • You will be the face of the brand, working as part of an enthusiastic team in residential environments across Dartford., • Developing and executing strategies to drive brand awareness and sales., • Providing tailored solutions to customers face-to-face., • Building and maintaining strong client relationships., • Traveling nationally and internationally for networking and business growth. Why Join Our Client Long-Term? • Extensive Training: Ongoing mentorship from industry pros to ensure your long-term success., • Clear Progression: Defined promotion tiers for those looking to grow and develop professionally., • Earning Potential: Uncapped earnings with performance-related incentives., • Culture: A vibrant working environment with an active social calendar and support from an established team. This is a full-time, long-term opportunity operating on a self-employed basis, involving engaging with customers face-to-face within residential campaigns around Dartford. Because of these requirements, we are unable to accept international students. Apply Now: If you are over 18, eligible for full-time work and are ready to take the next long-term step in your professional journey, submit your CV today. Immediate Starts Available - Get started in the next 7 days! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Build a rewarding sales career with Protect Line! Looking for more than just a job? Want to build a career where you can earn big, grow fast, and feel good about what you do every day? At Protect Line, we help protect what matters most – families, futures, and peace of mind. And we’re looking for people like you to join us. No sales experience? That’s absolutely fine. If you’ve got the drive, we’ll invest in the rest. Already experienced? We’ll give you the platform, support, and rewards to level up even further. As part of your training, you’ll spend 6 weeks in our Bournemouth Head Office, in a programme designed to take you from beginner to sales professional. With your dedication and our support, success is within reach. The Role: Sales Executive You’ll be speaking to people who’ve already shown interest in life insurance – no cold calling strangers out of the blue. Your day-to-day will look like: • Having meaningful conversations with customers about what (and who) they want to protect, • Asking thoughtful questions to understand their situation and uncover their needs, • Using active listening and strong reading and attention to detail to truly understand each customer’s situation, • Matching customers with the right protection plan so they can feel confident about their future, • Working in a role that beautifully blends structure with freedom: you’ll have clear scripts and frameworks so you know where you’re heading, but you’ll also have the freedom to personalise every interaction so each conversation feels as unique as the customer you speak to Who this role could suit: You might be: • Just starting out and looking for a proper career, not just a job, • Moving from retail, hospitality, or customer service into something with higher earnings, • Already in sales and wanting better training, culture, or commission You’ll thrive here if you are: • A natural communicator – you’re comfortable talking to anyone and building trust quickly, • Curious – you like to ask questions and really understand what people need, • Resilient – you don’t give up easily and you’re motivated by targets and results, • Goal-driven – you want to earn well, progress quickly, and build a proper career Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours. Our Values (and what they mean day to day) Our values aren’t posters on a wall – they guide how we show up every day: • Care – for our customers, for each other, and for ourselves, • Collaborate – we work as a team, share what works, and celebrate wins together, • Dare – we’re not afraid to try new things, give feedback, or push for better, • Deliver – we do what we say we’ll do, and we own our results If that sounds like your kind of environment, you’ll fit right in. Why Choose Protect Line? We know you’re not just choosing a job – you’re choosing a lifestyle, career, and future. Here’s what we offer: • Rewarding Pay: Kick off with £30,778 base and enjoy uncapped commission with a realistic OTE of £55,000 – your effort, your earnings, • 4 Day Working Week: Exceed targets by Thursday and enjoy your Friday off fully paid, • Core 100 Club: Exclusive rewards, nights out, and access to our Core 100 Lounge for top performers, • Career Growth: Our platinum pathway is your ladder to success – unlock higher earnings and perks like car and wellbeing allowances., • Enhanced Family Leave: Maternity, paternity, adoption, and surrogacy support when life changes in big ways, • Flexible Time Off: Holiday that increases with service, plus options to buy extra days or cash in what you don’t use. Plus, take paid leave for appointments, emergencies, or any of life’s surprises., • Celebrate Life: Extra paid days for your birthday, your wedding, your child’s first birthday, and even buying a new home, • Paid Charity Work: Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work, • Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun, • Sabbatical Opportunities: After 15 years, take 4 weeks paid to travel, reset, or do something big., • Refer & Earn: Bring a friend onboard and pocket £1,500 for each successful hire, • Perks Galore: From eye care vouchers to retailer discounts, enjoy a variety of benefits, • Secure Your Future: Benefit from our pension scheme, death in service benefits, and more So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don't settle for ordinary, we strive for extraordinary! So, if you're someone who loves turning good outcomes into great ones, then get ready for an exhilarating adventure with us! At Protect Line, we believe in equality, diversity, and inclusion. We're proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing! If you’re someone who wants to turn good outcomes into great ones – for yourself and for our customers – we’d love to hear from you. Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.27 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.27 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

Service Manager - Solar PV & Inverter Systems A historic brand in the renewable energy sector, specializing in the production and sale of inverters for photovoltaic systems and storage systems, is currently engaged in an ambitious growth and development journey, supported by significant investments in technology, organization, and management. Its goal is to strengthen its position in the solar inverter market and build a solid, future-oriented structure. With a comprehensive and competitive product portfolio, it enters the UK market with clear and ambitious goals. We are seeking an experienced Service Manager to lead and develop our client’s after-sales service operations for solar inverter systems in the UK market. The role is responsible for ensuring high service quality, customer satisfaction, and technical excellence across residential, commercial, and utility-scale PV installations. As Service Manager, you’ll act as the central interface between customers, service partners and internal teams. You’ll take ownership of service performance, technical escalation and continuous improvement, ensuring systems operate reliably and issues are resolved efficiently. Service Manager Key Responsibilities • Lead and manage after sales service activities for solar inverter systems across the UK, • Ensure timely troubleshooting, repair, replacement and commissioning support, • Monitor and drive service KPIs (response time, resolution time, customer satisfaction, warranty performance), • Lead, coach and support internal engineers and external service partners, • Coordinate service delivery across multiple stakeholders, ensuring consistent standards, • Act as escalation point for complex technical issues and customer complaints, • Provide technical support and guidance to customers, installers and partners, • Oversee resolution of field issues, ensuring minimal downtime and high service quality, • Maintain strong relationships with key customers and stakeholders, • Manage warranty claims, RMA processes and spare parts coordination, • Ensure compliance with UK regulations and internal service standards, • Utilise CRM and service management tools to track performance and reporting, • Feed field issues back to Product Management and R&D teams, • Support service strategy development and process improvements, • Drive initiatives to improve product reliability and service efficiency Service Manager Key Requirements • 5+ years’ experience in service, technical support or after-sales roles within solar PV, inverters, power electronics or renewables, • Strong technical knowledge of solar inverter systems and PV plant operations, • Experience managing engineers or service partners, • Good understanding of the UK solar market and regulatory environment, • Strong stakeholder management and customer-facing capability, • Degree or technical qualification in Electrical Engineering, Renewable Energy or similar, • Experience with CRM and service management systems, • Willingness to travel across the UK Why Apply? This is a leadership role within a growing OEM, you'll be a key part of their journey in entering the UK market and will be given the opportunity to shape UK service operations and directly influence customer experience and product performance in the Solar and BESS market. • Competitive salary and benefits package, • Career development and training opportunities, • Collaborative, international working environment If this peaks your interest, reach out today to have a confidential discussion and find out more about this opportunity! Submit your CV or contact Holly Higginson () to see if this could be the next step in your career.

Senior M&E Engineer £60-65k Salary Building Services Consultancy (London & South East) Pension Healthcare Training & Progression Our customer are a well respected M&E Consultancy operating across the UK, dealing with a host of customers within commercial property and real estate sectors. Due to growth within their London Engineering team, they currently seek a Senior Engineer to work across customers across Central London and some related travel to Greater London / Home Counties when necessary. Guideline salary for this position is circa £60-65,000 basic salary, with standard benefits including pension and private healthcare. Role will involve liaising with real estate organisations, managing agents, FM service providers to deliver building services engineering and energy / building performance solutions within the commercial markets in collaboration with Associate members and in support of the larger organisation. This will relate to industry standards, guidance and best practice and help show an understanding of how buildings are designed, operated and ultimately used to deliver solutions to their clients challenges. Working as part of their multi-disciplinary engineering consultancy team, the successful candidate will need to be a self-starter and enjoy a healthy amount of autonomy with regards to task and workload. Attention to detail, report writing ability and communication skills are all important. Along with soft skills, a strong working knowledge of the following is crucial: • Heating systems, • Cooling systems, • HV systems, • LV systems, • Lighting systems, • Power distribution systems, • Ventilation systems, • Control systems, • Domestic Water systems, • Fire systems, • Air conditioning systems, • Water Hygiene of Closed and Domestic Systems, • Compliance – Statutory / Regulatory / Codes / Building Regulations Some of the expected day-to-day tasks will include: Technical investigations and root cause analysis. Design reviews and defects analysis. Feasibility studies. Writing technical reports and specifications. Interpreting engineering reports, drawings, layouts and other visual aids. Technical project management. Interrogation the performance of engineering systems and assets to identify solutions to improve performance, reduce energy consumption and carbon emissions. Interrogation of control systems to identify system performance issues and optimisation opportunities. Produce Planned Preventative Maintenance (PPM) plans. Produce engineering life cycle and forward capital cost plans. Undertake engineering maintenance contract monitoring and auditing. Conduct on site engineering services inspections and reporting for due diligence and dilapidations. Undertake maintenance procurement to include asset collection and preparation and review of tender documentation. Working as part of a team to meet project briefs and programme requirements. Lead a M&E team in the co-ordination and delivery of individual projects, including attendance at meetings, internal programming, project reviews etc. Undertake constructive peer reviews of other projects. Demonstrate a wide knowledge and relevant experience of mechanical and electrical systems across a range of sectors and the ability to report on both mechanical and electrical disciplines during meetings, etc Manage and mentor engineers. Act as the ‘Subject Matter Expert’ within the team in specialist areas of competence. Understanding our Integrated Management Systems (IMS) and QA procedures and see that these are adhered to at all steps for all projects. Commit to supporting the company’s strategic sustainability policies and the internal environmental programme objectives. Be accountable for the operational and financial management of projects to ensure they are delivered on time and within budget. Attend networking and business development events as required to promote the business. Qualifications & Training: Circa 10 Years experience working within the commercial building services industry Fully Qualified in Mechanical / Electrical Engineering Hold a Professional Membership of at least one relevant industry body which might include CIBSE/RICS/IWFM/IMechE/IET, etc. Management / implementation of building safety and regulations to BSRIA, CIBSE standards Possess a BSc/BA or higher; ILM Level 6 or higher or equivalent.

About Us Every business needs to know who they’re really working with whether it’s suppliers, investors, partners, or third parties. At Xapien, we’re reinventing how organisations do that, combining speed, scale and accuracy with cutting-edge AI. Since 2018, we’ve grown from a deep-tech startup to a global player in AI-driven due diligence and risk intelligence. 2024 was a landmark year as we closed a $10M Series A, earned recognition in the Chartis RiskTech100® and Everest Group’s Leading 50™, and expanded our products, markets and customer base. 2025 was even bigger: With new regulations, rising compliance pressure and growing reputation risks, organisations everywhere are demanding smarter, faster ways to work and they’re turning to us. Customers worldwide from global law firms and private banks to universities and nonprofits rely on Xapien to turn days of manual research into trusted insights, delivered in minutes. Our momentum so far Customers in a diverse range of industries, with particular growth in wealth management, financial services and supply chain onboarding. Demand accelerating beyond our UK headquarters, across multiple continents with new customers in the Middle East, Asia, and Oceania. Why this is an exciting time to join This isn’t just another tech role; it’s an opportunity to shape the future of the due diligence industry with a market-leading product trusted by global organisations. Whether you’re in marketing, communications, sales, or finance, you’ll play a critical role in driving growth, building credibility, and defining how we connect our product to a rapidly evolving market. We’re scaling fast with more customers, more releases, and bigger regulatory and market challenges. Expectations are rising, due diligence now means real-time insight, delivered efficiently and with impact. You won’t just be executing campaigns, closing deals, or managing numbers, you’ll be influencing strategy, optimising processes, and helping position a brand that’s setting the new standard for trust and transparency. For people who love learning, innovating, and making an impact that matters now is the moment to be a part of Xapien. The Role We're hiring a Staff Backend Engineer to join our engineering team in a high-impact technical leadership role. You'll work on our most challenging technical problems, own parts of our platform's architecture, and help shape the technical direction of our backend stack. Our tech stack centres on Go microservices, with Temporal workflows and MongoDB running on Kubernetes in GCP. You'll work with modern patterns including event-driven architectures, gRPC and REST APIs, and comprehensive observability with Grafana Cloud. We're an AI-native engineering team. We use Claude Code daily and we're investing heavily in AI-assisted development as a core part of how we build software — not as an experiment, but as a first-class engineering practice. We want engineers who are excited about this and who have ideas about how to push it further: how to decompose work for AI agents, how to maintain quality at higher velocity, and how to help an entire team get dramatically more productive with these tools. You'll take technical ownership of major domains within our platform — whether that's our Investigations pipeline (web scraping, data provider integrations, LLM-powered analysis) or our Core App systems (user journeys, features, and configuration). You'll be a technical authority, establishing patterns that others follow and driving initiatives that span multiple teams. What You'll Do • Own the technical direction and architecture for parts of our platform, • Design and build complex backend services and systems that scale, • Drive technical decisions that affect multiple teams, • Establish patterns, standards, and best practices that others will follow, • Shape and evolve our AI-assisted development practices, setting the standards for how the team works effectively with AI tooling, • Use AI tooling to multiply your own output and help the wider team do the same, rethinking how engineering work is planned, decomposed, and delegated, • Lead complex technical initiatives from design through implementation, • Identify and address systemic technical challenges across our backend, • Set the standard for high-quality code, whether written by hand or with AI — knowing when to trust, when to intervene, and what good looks like either way, • Mentor engineers across the organization, raising the technical bar, • Balance technical excellence with pragmatic delivery, • Influence technology choices and architectural direction, • Collaborate with engineering leadership on technical strategy, • Build new systems and features while improving our existing architecture What We're Looking For Essential • 10+ years of professional software engineering experience, • Strong backend engineering fundamentals — we use Go, but we're hiring an engineer, not a language specialist. If you're excellent and haven't written Go before, that's fine., • Proven track record of designing and owning large-scale systems, • Strong experience with distributed systems, event-driven architectures, or similar complex systems, • Deep understanding of databases, particularly MongoDB or similar NoSQL systems, • Extensive experience with microservices architecture and inter-service communication, • Expert-level understanding of containerization (Docker) and orchestration (Kubernetes), • Experience working with AI coding assistants (Claude Code, Copilot, Cursor, or similar) as a core part of your development workflow, with a perspective on how to get the most value from them, • Experience establishing technical standards and patterns across teams, • Strong architectural thinking with ability to balance trade-offs, • Track record of mentoring and developing other engineers, • Ability to drive technical initiatives with minimal guidance, • Experience influencing technical direction at an organizational level, • Excellent communication skills with ability to articulate complex technical concepts Highly Desirable • Experience with Temporal or similar workflow orchestration systems at scale, • Deep knowledge of event streaming platforms like Kafka, • Experience with LLMs and AI integration (particularly for Investigations team), • Experience driving AI tooling adoption and practices across an engineering team — establishing shared conventions, measuring impact, and helping engineers level up, • Background in SaaS platforms or B2B products at scale, • Expert-level knowledge of observability tools (Grafana, Prometheus, etc.), • Deep understanding of authorization patterns, security, and multi-tenancy, • Experience with protobuf and gRPC Our Tech Stack • Languages: Go, • Databases: MongoDB, • Messaging & Orchestration: Temporal, Kafka, • APIs: REST, gRPC, protobuf, • Infrastructure: Kubernetes, GCP, • Observability: Grafana stack, • AI/ML: LLMs (OpenAI, Gemini), RAG systems, • Development Tools: Claude Code, AI-assisted development workflows What Success Looks Like In your first 6 months, you will have • Owned and driven a significant technical initiative to completion, • Established new patterns or improved existing ones across teams, • Mentored multiple engineers, visibly raising technical standards, • Contributed to architectural decisions, • Been recognized as a technical authority in your domain, • Made measurable improvements to system reliability, performance, or scalability, • Influenced the technical direction of our backend platform, • Helped evolve our AI-assisted engineering practices, contributing to how the team gets more value from our tooling Here’s our promise to you • We are going to work with you - to build a rewarding and fulfilling career with the opportunities, challenges and resources you need to do you your best work., • We succeed together- you will own a meaningful part of the business through our employee shares & equity programme., • Private health insurance to keep you in tip-top condition., • Life Insurance – let's hope nobody ever needs this!, • Unlimited holidays – yes, it really is uncapped – take the time you need, when you need it., • Everyone is learning, developing and challenging themselves so we have a £1k professional development fund per year if you want to learn new skills, even new things outside of work., • Most importantly of all, we will work with you, to help you realise your fullest potential, always.

Position: Refrigeration Engineer (commercial & retail) Contract: Permanent Location: Knightsbridge, Central London – Static position Salary: up to £57K depending on experience, plus benefits package. Industry: Retail Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK. Due to team expansion and winning new projects, we are seeking a Refrigeration Engineer with a background in commercial or retail refrigeration to support business requirements and servicing projects. This is a static, on-site position based in Knightsbridge, Central London for a prestigious high end client/customer. This is a Night Shift position working 4 on, 4 off shift pattern. Working hours 1800 - 0600 Refrigeration Shift Technician To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects. Main Duties and Responsibilities include: • Support to day / night shift service engineers, • Management and daily service operations of the store, • Health and Safety management of Site based service operations and staff, • Maintaining effective communication with contracted customers, • Recruitment of Service Engineer resource, • Interaction and support with Projects BU, • Create and maintain comprehensive technical documentation. i.e. F-Gas logs inc. CO2 / Glycol / A2L., • Ensure all engineering processes and decisions are well-documented., • Client relationship management, • Provide regular updates on high profile jobs, risks, and issues to senior management., • Work with office to help complete KPI deadlines on PPM’s and reactive., • Prepare technical reports as required., • Encourage and facilitate ongoing learning and skills development within the team., • Identify potential risks and develop mitigation strategies., • Identify opportunities for process improvements and innovations., • Lead efforts to implement new tools, technologies, and methodologies., • Communicate effectively with stakeholders, including clients, project managers., • Translate technical concepts into non-technical terms for various audiences., • Stock management, keeping critical parts and consumables at a good level. ESSENTIAL SKILLS AND QUALIFICATIONS: • Relevant service supervision experience in the Retail Refrigeration sector and service operations., • Ability to interface with client and provide technical expertise, • Good technical knowledge of RAC systems and equipment, • Good commercial and negotiation skills, • Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives, • Ability to develop a good understanding of our customers business requirements and operations, • Proactive approach to all tasks undertaken – a ‘can-do’ attitude, • Excellent interpersonal and communication skills, • Ability to work overtime when required, • Good Working knowledge of Microsoft software including Excel and Word, • Time Served Refrigeration Engineer, • CITB Safety Passport., • City & Guilds 2078 / 2079 F-Gas Refrigerant Handling, • City & Guilds 207 - Refrigeration & Air Conditioning., • NVQ1, 2 & 3 - Refrigeration & Air Conditioning., • Pressure Testing Competency., • Specific Compressor Manufacturers Training Courses., • Controls and Strategy experience, • Product courses on chillers beneficial

Job Title: Graduate Marketing & Sales Executive Location: London, United Kingdom (On-site) Job Type: Full-time, Permanent Experience Level: Graduate About the Role We are seeking an enthusiastic and driven Graduate Marketing & Sales Executive to join our team. This role focuses on face-to-face marketing and customer engagement, giving you the opportunity to represent well-known brands directly to customers. This is an ideal opportunity for a recent graduate looking to build strong communication, sales, and business development skills in a fast-paced, people-focused environment. Key Responsibilities • Represent clients through face-to-face marketing and sales activities, • Engage with customers to promote products and services, • Build positive relationships and deliver excellent customer experiences, • Assist with the planning and delivery of in-person marketing campaigns, • Work towards individual and team sales targets, • Provide feedback from customer interactions to support campaign improvements, • Participate in team training and ongoing development sessions About You • Recent graduate (or equivalent experience) in any discipline, • Strong interpersonal and communication skills, • Confident, outgoing, and comfortable working with people, • Positive attitude and willingness to learn, • Self-motivated with a strong work ethic, • Ability to work both independently and as part of a team Desirable (but not essential) • Previous experience in customer service, retail, hospitality, or sales, • Experience working in team-based or target-driven environments What We Offer • Competitive earnings with performance-based incentives, • Full training and ongoing mentorship, • Clear progression opportunities within the business, • Supportive and energetic team culture, • Opportunities to develop leadership and management skills Equal Opportunity Statement We are an equal opportunity employer and welcome applications from all backgrounds. We are committed to creating an inclusive and respectful workplace for everyone.

We're recruiting an enthusiastic Food Service Assistant who is passionate about exceptional food and world-class customer service for CH&CO on a part time basis, contracted to 32 hours per week. As a Food Service Assistant, you will support our catering team to help us deliver truly incredible food

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

A private property company with a prime residential portfolio in a highly desirable area of London is seeking an experienced Residential Manager to oversee a diverse residential and mixed‑use portfolio. This is a hands‑on, commercially focused role with real responsibility and impact. This position will be a part time role- 3 or 3.5 days per week. Key Responsibilities • Drive asset performance and deliver strategic plans., • Manage leasing, marketing, and disposals., • Oversee refurbishments, service charge budgets, and programmed works., • Maintain compliance and coordinate statutory inspections., • Manage residential tenancies, voids, rent reviews, compliance checks, and deposit processes., • Coordinate day‑to‑day and planned maintenance, contractor management, and tenant requests., • Support customer service initiatives and engage regularly with residents/occupiers. About You • Demonstrated experience in residential management, both day to day (AST PM) and strategic (AM)., • Prime residential experience highly desirable., • Comfortable owning both strategic and operational responsibilities., • Commercially minded., • Confident managing tenants, contractors, agents, and internal teams., • MARLA would be desirable but is not essential. Remuneration The full time equivalent salary for this position would be c.£60,000 which will be reduced to a pro rata salary depending on how many days this person works but likely to be c. £40,000 - £45,000 pro rata. In addition, this individual will benefit from an annual bonus and benefits such as healthcare and pension. If you have residential asset and property management experience and you are looking for a role with breadth, autonomy and the opportunity to drive asset performance, we’d love to hear from you. Get in touch with Lucy Cook for more information-

We are looking for a Customer Service Account Executive to join our rapidly growing corporate customer service department. If you are experienced in working with customers and share our passion for providing high quality service, then we would love to hear from you! The Role: This role, working in our fast-paced corporate accounts team is a true customer account management position, where you will be responsible for a portfolio of corporate customers ensuring their interactions with our business are of the highest standards. This role does not include any sales targets, allowing you to maintain focus on providing “customer first” experiences. By working proactively to manage your customer communications, you will seek to build strong relationships within your portfolio using excellent attention to detail to bring resolutions or to plan for future requirements. On a daily basis, this role involves working with customers over the phone, using email and by video-call so you must be a confident communicator able to adapt your style to changing circumstances and demand. You will also be required to use reporting and analysis to provide customer insight – becoming a subject matter expert in order to fully service an account. What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

The role UK (hybrid, must be able to commute to Cuffley reliably) £20,000 - £25,000 + development budget Full-time About Us We’re scaling 1FIT, a health and fitness SaaS platform used by over 100,000 people. Our mission is to empower personal trainers and online coaches to run and grow their businesses. We’re moving fast and are looking for a highly organised, proactive graduate to join us as an Operations Assistant. Role Description This is not a typical grad role. You’ll work directly with the founders and get exposure to every part of the business. Think of it as a mix of operations, PA support, and general problem solving. We’re looking for someone who wants to get stuck in, learn fast, and play a real role in building a company. What you will do No two days will look the same, but your responsibilities will include: • Supporting day to day operations across the business, • Documenting and improving SOPs and internal processes, • Assisting with marketing and sales admin, • Handling PA style tasks for the founders, • Keeping projects organised and moving forward, • Speaking with clients and team members, maintaining clear and professional communication, • Addressing customer service inquiries in a timely and effective manner, • Jumping in wherever extra hands are needed Who This Is Perfect For • A recent graduate or early in your career, • Highly organised, proactive, and detail-oriented, • Comfortable with ambiguity and a fast-paced environment, • Interested in health, fitness, and startups, • Unsure exactly what you want to specialise in yet and keen to explore. We are more than happy to help you specialise in the area you want to What You’ll Get • £20,000 - £25,000, • Direct access to and mentorship from the founders, • A clear path to specialise as you grow, • Training and courses funded based on your interests, • The chance to be part of a high-growth startup early How to Apply: Send your CV over and if we think you are a good fit, we will reach out!

Fantastic opportunity to join a leading German manufacturer of high-performance seating solutions. This role combines administration, client support, and logistics within a small, collaborative team. You’ll gain hands-on experience managing orders, coordinating deliveries, and interacting directly with clients in a vibrant showroom environment. Job Title: German speaking Administration Manager / Assistant Job Type: Permanent / Full-time Location: Central London (3 days on-site in the showroom; Mondays and Fridays WFH once fully trained) Salary: £30,000 – £42,000 per year + bonus (team performance-based) About the Role: You will play a key part in supporting the UK operations, managing administrative tasks, overseeing order placement and logistics, and providing excellent customer service. This role is ideal for a detail-oriented, proactive professional who enjoys working in a small team and thrives in a fast-paced environment. Key Responsibilities: • Order Management: Process and manage client orders efficiently, liaising with internal teams and suppliers., • Logistics Coordination: Schedule deliveries, track shipments, and ensure timely fulfilment., • Client Interaction: Communicate with clients via phone, email, and in-person to provide outstanding service., • Administration & Reporting: Maintain records, update spreadsheets, and support operational reporting., • Team Collaboration: Work closely with a small team to ensure smooth operations and seamless client support., • Showroom Support: Welcome clients and provide assistance with product enquiries and sales support. Candidate Requirements: • Fluent in German and English (written and spoken)., • Proven experience in administration, order management and logistics., • Strong proficiency in Excel, Word, and general office tools., • Comfortable working in a small team and interacting directly with clients., • Organised, proactive, and with a keen eye for detail., • Flexible and adaptable to changing priorities.

If you’re looking to master the road through data and discipline - Enotria is looking for its next Transport Planner to bridge the gap between the warehouse and the wheel. The Role: The Transport Planner is responsible for planning and coordinating transport movements in an efficient, cost-effective, and timely manner. This role combines hands-on route planning with administrative support and data analysis to ensure smooth daily operations across a multi-drop delivery network. Working within a busy transport team, the role involves creating and managing delivery schedules, maintaining planning systems, and supporting continuous improvement in routing efficiency and service performance. A key part of the role is ensuring all transport activities remain fully compliant with UK legislation, including drivers’ hours regulations, Working Time Directive (WTD), and vehicle weight restrictions, ensuring all routes are planned safely, legally, and efficiently. Strong communication is essential to the role, requiring regular interaction with drivers, warehouse teams, agencies, and internal departments to ensure accurate execution of plans, timely issue resolution, and a high level of service delivery. The role also requires a proactive and solutions-focused mindset, with the ability to think outside the box to overcome operational challenges, optimise routes, and identify efficiencies within a fast-paced and constantly changing environment. The transport planner will work closely with the Transport Controllers, Compliance Officer & Training Supervisor. Job Specifics: • Contract Type: Permanent, • Hours per Week: 37.5 hours (11:00 - 19:00 Monday - Friday: weekend cover when required), • Location: Park Royal, London, • Reporting To: General Manager Key Responsibilities: Planning & Operations • Plan and optimise delivery routes using Paragon route planning software, • Manage daily transport plans to ensure timely warehouse cut-offs, • Monitor and adjust routes to maximise efficiency and vehicle utilisation, • Ensure all delivery time windows are met in line with agreed SLAs, • Support dynamic routing across multiple depot locations, • Ensure compliance with Working Time Directive (WTD), drivers’ hours, and vehicle weight restrictions, • Liaise with drivers to ensure accuracy of planned vs actual routes, • Maximise payload utilisation and identify opportunities for additional runs System & Data Management • Update key planning parameters (drive times, drop difficulty, unload rates, vehicle configurations), • Manage and maintain accurate customer and transport data across systems (including NAV), • Track and analyse planned vs actual route performance Resource & Cost Management • Organise and source drivers from agencies and subcontractors, • Monitor and aim to reduce subcontractor usage where possible, • Support cost control through efficient route planning and resource utilisation Reporting & Administration • Compile and produce transport performance reports and KPIs, • Maintain trackers and provide data insights to support decision-making, • Manage transport queries and support inbox communication, • Assist with general transport office operations and issue resolution Team Support & Development • Provide cover for colleagues in transport office operation when required, • Support continuous improvement initiatives within the transport function, • Work collaboratively with drivers, warehouse teams, and internal departments, • Demonstrate flexibility to work varied hours and shifts in line with business requirements, including early starts, late finishes, and occasional weekend support where necessary Knowledge & Skills Required: • Strong IT skills (Excel, Word, email, and ability to learn new systems), • Experience in transport, logistics, or warehouse operations, • Ability to work in a fast-paced, time-sensitive environment, • High attention to detail and strong organisational skills, • Strong communication skills and team-oriented mindset, • Experience with Paragon or similar route planning software (desirable), • Knowledge of multi-drop transport operations, particularly within London, • CPC qualification or understanding of transport compliance (desirable), • HGV Class 2 Licence (desirable), • Cost-conscious and efficiency-driven mindset, • Ability to work under pressure and meet tight deadlines, • Strong analytical and problem-solving skills, • Professional, proactive, and adaptable approach, • Ability to think creatively and identify practical solutions to operational challenges About Enotria Founded in 1972 by Remo Nardone as an Italian specialist wine distributor, Enotria has grown over the past 53 years to be one of the UK’s leading premium wine and spirits distributors. Working with a diverse portfolio of over 300 exclusive wine producers and over 1,500 spirits producers, spanning unique family estates to iconic names, leading brands to market innovators, Enotria has established one of the most comprehensive and exclusive ranges of premium wines and spirits of any distributor in the UK. Acquired by Majestic Group in April 2025, Enotria continues to operate as a standalone business, serving all drinks industry channels by leveraging its premium on-trade, off-trade and DTC market expertise to build long-standing relationships. Enotria's 10,000-strong client base includes fine dining, specialist bars, hotels, independent retailers, large multiple retailers, travel operators and prestigious events venues, such as Bancone, Gaucho, Rick Stein, L’Enclume and Hotel du Vin/ Malmaison. We look forward to receiving your application!

Desktop Support Engineer - Second Line - Must have MSP Experience - 5 days a week on site About Us We provide critical technology solutions built on solid foundations. We help organisations that rely on technology for critical operations, achieve and maintain a high-performance steady state. We have delivered projects for almost every police force and law enforcement agency in the UK, providing secure resilient networks and managed IT solutions. If you’re looking to develop your career in a high performing, dynamic team, where you can truly make a difference by delivering the technology that supports critical operations across the UK, this could be your ideal role. We are firm supporters of environmental, social and corporate governance and recognise that this is key to building a sustainable, investible business. The majority of staff work remotely with occasional office days, and we have systems in place to support employees to achieve their best work no matter their location. About the role The primary purpose is to build, sustain and continually improve an efficient, effective and profitable service desk delivering fast, reliable, friendly, proactive and expert 24x7 customer support. This role is based in the office of one of our most important customers, based in Central London and will require scheduled (and emergency) visits to other London based customers. Responsibilities will include: • Working with the team to maintain a CSAT score of 8+ for all customers., • Ensure 100% of new user requests are delivered on time and 100% of leaver requests are completed the day the user leaves., • Acting as a technical point of escalation for service desk colleagues to help them resolve tickets the same day (preferably the same hour)., • Log tickets for the customer and ensure you are following the Incident Management process every time – “if it’s not in the ticket, it didn’t happen”., • Maintain ticket Q so all tickets include a daily update. The standard is to avoid having tickets older than 2 weeks that do not have a full plan of action to move to resolution., • Change Management – Ensure that you always log a change in accordance with our change management process to fix a fault or satisfy a work request., • Help the Service Desk and wider teams quickly identify security or a major incidents. Update the customer every 30 minutes., • React to monitoring alerts as soon as they are raised and work with Service Desk colleagues to ensure the incident is resolved as quickly as possible and to ensure we do not receive the alert again., • Keep Knowledge Base updated so that others can resolve the issue if the alert is repeated in the future., • Reduce ticket numbers by resolving the problem., • Identify, apply and manage any required routine tasks and maintenance i.e. pro-active server reboots and/or apply automation to remove manual work/process., • Conduct weekly ticket reviews and monthly Service reviews with the customer., • Manage and Maintain all Licensing and certificates., • Patching & Vulnerability Management., • Consider Information Security as part of the incident and security management process to ensure the confidentiality, integrity and availability of both internal and customer IT assets are maintained at all times., • Manage ticket escalations with the team and the customer., • Become an “expert” in the IT Service Management functions with ConnectWise., • Continuously improve on process and efficiency within SOP’s and ConnectWise. Required skills • Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role., • Able to implement, manage and improve an IT Service Management Platform – ideally having had direct experience of ConnectWise., • Highly organised, able to identify what is important and what is urgent, then prioritise accordingly., • Comfortable communicating with senior stakeholders, executives and leaders., • Experience of operating in virtual team environments – the role is on-site, but the Team is remote., • Intermediate level user in Microsoft packages especially in Word, Power Point and Excel., • Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365)., • Basic networking knowledge – firewalls, LAN configuration, troubleshooting, etc., • Exceptional customer service skills and the ability to communicate technical issues to non-technical users. About you • Calm under pressure and able to respond quickly and positively to changes., • Attention to detail and a proactive approach to identifying issues and implementing solutions., • Strong problem-solving skills with the ability to prioritise and multitask., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Happy to travel to customer sites and be away from home as needed., • Willing and able to work evenings and weekends when needed., • Ability to obtain Security Clearance and Non-Police Personnel Vetting (NPPV3)., • Full UK driving license. What we offer • A competitive salary £40,000 - £45,000, • Opportunities for professional development and certification., • Bring Your Own Device scheme (refreshed every 3 years)., • 33 days holiday per year., • Holiday roll over / buy back., • Company events held twice a year. For more information on the role please reach out to Harry Driscoll at Prince Talent & Resourcing Group on 0208 050 1477 /

Bus Driver– £18.00 Per Hour– Northolt, West London The Role Do you hold a Category D licence and enjoy delivering great customer experiences? Have you driven in London and want a role that’s a little more unique than the everyday route? We’re looking for a friendly and reliable Bus Driver to join our team, operating iconic Vintage Routemaster buses across London. This is not your typical Bus Driver role. You’ll be driving a true piece of London history while creating memorable journeys for passengers from all over the world. This part-time opportunity offers flexibility, with 4–8 shifts per month (6 hours minimum per shift) making it ideal if you’re looking to supplement your income or enjoy a better work-life balance. If you’re a skilled Bus Driver looking for something a bit different, apply today and start driving a true London icon. Key Responsibilities: • Drive Vintage Routemaster buses safely across London routes, • Ensure passengers feel welcome, safe, and well looked after, • Carry out daily vehicle checks before each journey, • Review routes, itineraries, and parking arrangements in advance, • Use and record tachograph data correctly, • Follow all driving laws and working time regulations, • Support passengers with boarding and provide helpful information, • Represent the history and charm of these classic vehicles About Routemaster Bus London We operate a fleet of beautifully maintained Vintage Routemaster buses, offering a nostalgic and distinctive travel experience. Our team takes pride in keeping this part of London’s heritage alive while delivering a professional and enjoyable service. The Benefits • £18 per hour with a bonus scheme, • Flexible, part-time shifts (4–8 per month), • A chance to work with a unique and historic fleet, • A supportive and welcoming team environment, • A role that stands out from standard Bus Driver positions The Person • A valid UK Category D driving licence, • A clean driving record, • Previous experience driving buses in London, • Strong communication skills and a friendly manner, • A team-focused approach, • Availability on Fridays & Saturdays

Purpose of Role: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Appeal and MOC (moderation on call) team, as part of GNE, ensures the sellers and creators have a channel to feedback to TikTok regarding the enforcements to them. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our department follows an onsite work schedule that requires employees to work in the office 5 days a week. We regularly review our onsite work model, and the specific requirements may change at any time. Responsibilities: Moderation On-Call • Establish effective escalation SOP & process and guidelines., • Manage seller and creator enquiries escalated by internal stakeholders teams through the oncall ticket system., • Promptly handle escalations from MOC BPO team for all domains., • Monitor the execution of improvement plans to ensure the MOC BPO team is meeting all performance-related metrics (e.g. CSAT, SLA), • Coordinate with other teams/ departments to resolve seller/creator issues, follow-up and make sure close-loop to all escalations., • Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall seller and creator experience and confidence in TikTok e-commerce., • Identify areas of opportunities to improve performance, work with oncall service and operation leader to develop a comprehensive improvement plan., • Work with the SOP, product operations, project management, QA, Education and Policy teams to optimize oncall products/systems, new and existing processes., • Work with the GNE enforcement cross-functional teams to identify collaboration opportunities and share feedback and insights., • Conduct audits on BPO-handled appeal cases to identify process and operational gaps, • Administer the EROR process for appeal-related matters, • Perform root cause analysis (RCA) on escalated appeal cases, • Manage BPO sampling activities via the Rock platform, • Compile and issue regular reports on BPO service quality for appeal processes, • Address escalations from the MOC regarding appeal cases, • Conduct end-to-end follow-up on MOC-revoked appeal cases Minimum requirements: • BA/BS degree or equivalent practical experience., • Experience handling escalation cases., • Experience building, managing and influencing relationships with internal stakeholders. Preferred skills/qualifications: • Experience in the eCommerce industry is a plus., • Experience in Quality Assurance under customer service environment is a plus., • Detail oriented, experience with KPIs and quality, • Problem solver, data driven, able to work in a diverse, fast-paced environment with previous analytical experience (i.e. proficient in Excel and able to structure / analyze dashboards)., • Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-12 month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice ___

Customer Service Careers with Purpose! Is it time to join a business that invests in you? Watford | £31,800 + Exceptional Benefits | Hybrid Option After Probation Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move. Why You’ll Love Working Here • Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life., • Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one., • Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working., • Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development. What You’ll Be Doing • Managing customer orders and quotes, • Updating customers and internal systems, • Collaborating with internal and external teams, • Handling inbound calls and general admin Who We’re Looking For • Excellent communicator with a passion for customer service, • Experience in a customer support role, • Confident using CRM systems and Outlook, • A team player with great interpersonal skills, • Able to commute to Watford for training Benefits That Go Beyond the Basics • Starting salary: £31,800 per annum, • Annual pay rise every April, • Bonus schemes, • Salary sacrifice car leasing and electric car charging, • Private medical benefits, • Increasing annual leave with service, • Generous pension contributions, • Retail discounts and financial services perks, • Company share schemes, • Death in service cover, • Free shuttle bus from Watford Junction to Croxley Business Park, • On-site parking Location Perks Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).

Client Development Manager – UK Key Accounts Are you genuinely motivated to work on Technology Programmes that are changing the way people work? Are you driven by building transformational relationships over transactions? Are you a proven Client Development professional from either a Consulting, RPO or traditional agency background? Our story Templeton and Partners are an established Technology Services provider delivering Advisory, Consulting and Contingent Workforce solutions globally. Our customer relationships fuel the growth of our business and the success of our people. With 8 global locations, a team that communicates in over 25 languages and a desire to continue to disrupt, we have built a proposition that can deliver on shore, near shore and offshore solutions on time and on scope. We are a diverse team on a mission to support the Technology and Transformation programmes that are making the world a better place. To achieve this, we are growing fast and need someone like you to join us in our mission. Your story • You are an experienced Client Development Manager, Client Account Manager and/or Team Leader with either a Consulting, MSP or traditional agency background., • You are passionate about great customer service that leads to significant account growth., • Your customers understand who you are, the value your organization brings and the service you deliver to them. You have built deep relationships with multiple stakeholders in multiple locations and clients., • Ideally, you will have experience of scaling multiple large accounts through your efforts of networking and building relationships in enterprise level accounts., • You have a passion for our industry and enjoy creating solutions to deliver customers objectives whilst aligning them perfectly with our models – to ensure profitable growth. A true exponent of the win: win., • All your colleagues see you as a great collaborator – focussed on ensuring consistent success but are not afraid to challenge the norm to deliver the best outcome for all., • You are goal oriented, understand the need for solid planning and clear execution – but love to be part of a winning team and not a solo act., • You are creative and feel limited by the opportunities a traditional recruitment company presents to achieve your goals. The opportunity • This is a critical role that forms part of our UK, US, LatAM & Western Europe Region Operating Boar., • You will work at both a strategic and operational level to help define and implement operational best practice., • You will be responsible for the growth of client revenue across three UK Accounts., • You will be the UK Key Account Director for the company’s largest account with multiple relationships with key stakeholders to deliver both tactical (contingent) and strategic (SOW) resources, • You will be the Key Account Director for one of our highest spend customers within the Financial Services Industry, • This is a hands-on role, meeting key stakeholders and developing business relationships., • You will lead your own delivery function, currently a team of two to build our bench of Associates for both immediate and future requirements., • Ideally based from our London office you will be comfortable travelling to Spain on a monthly basis. What is in it for you • Joining a purpose lead business with clear values, • Career Progression – Your own personal career plan with regular promotion targets, 1-2-1 and team coaching from our established leadership team and external coaches, • Competitive Salary – Excellent basic salary, quarterly bonus and annual OTE structure, • A People First, Technology enabled business looking to continually invest in innovation to outpace the market, • Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations, • A Performance Culture – We are a growth business that promotes impact, excellence and likes to have some fun along the way

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 The UK Operations Coordinator for HSTC SELT delivery is responsible for ensuring smooth operations, overseeing test center activities, training staff, and enhancing the overall candidate experience across LanguageCert’s SELT delivery sites. This role involves managing part-time staff at multiple UK locations and supporting business development initiatives. Regular travel across the UK and frequent on-site presence at various High Stakes Test Centres (HSTCs) is required. Key Responsibilities: • Conduct regular visits to UK High Stakes Test Centres to ensure seamless operations and adherence to company processes., • Work with the Head Office Operations Team to introduce and refine operational processes and contingency plans for unexpected challenges., • Support UK HSTC teams in maintaining high service standards and optimizing test day operations., • Deliver in-person training to HSTC staff across the UK, ensuring they are well-versed in test delivery procedures, security measures, customer service expectations, and system updates., • Provide effective line management for assigned HSTC personnel., • Manage staff scheduling based on the designated operating days and times of HSTCs each month., • Step in to provide TCA emergency cover at test centers when needed or assist in sourcing temporary replacements., • Monitor the quality of the test center environment to ensure this aligns with professional and operational standards and that branding is adhered to., • Provide insights to Business Development and Marketing teams based on site visits to identify local growth opportunities., • Support outreach initiatives, such as distributing promotional materials to potential partners and clients during site visits. What We Look For: • Bachelor’s degree in business administration, operations management, or a related field preferred., • 1-3 years of previous working experience in a multi-cultured environment would be considered a plus., • Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus., • Strong IT proficiency, including email, Word, and Excel. ECDL Advance level certification is desirable., • Strong interpersonal, verbal, and written communication skills., • Ability to work effectively across multiple teams, both in person and remotely., • Experience in customer service, ideally within the education or exam sector., • Proven experience in staff management and development., • Excellent administrative and organizational skills, with the ability to manage time efficiently and meet deadlines., • Attention to detail and strong record-keeping skills., • Understanding of corporate and ethical standards in a professional setting., • Willingness to travel frequently across the UK., • Native or near-native Greek language speaking is essential What we offer: • Competitive remuneration package 💲, • Work in an international, dynamic and fun atmosphere 💯, • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓, • Huge learning experience in using best practices and global environment 📈, • Constant personal and professional development 🥇 About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: • A basic or enhanced Disclosure Barring Service (DBS) check, • Right to Work in the UK check (including nationality, identity and place of residence), • HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC), • Financial background check, • Employment reference check All applications will be treated with strict confidentiality.

Role: Salesforce Technical Consultant – CPQ / RCA / Revenue Cloud Location: London Area Paying up to £80,000 + Bonus A globally recognised consulting partner, with a long-standing well-established UK presence is growing their team once again in line with project demand and new implementations due to kick off in the coming months. As part of this, they’re seeking a Salesforce Consultant with project experience across CPQ/Revenue Cloud/RCA. You will join a dedicated Revenue Cloud Delivery team to deliver complex and meaty solutions to customers in the hottest industries including, High-Tech, Media, Fin-Tech, HLS + More. Their solutions are multi-cloud and built with a view for customer excellence and to align with business objectives delivered to the highest standards. Your learning and development is supported through a bespoke progression tracker from your very first day, alongside funded certification, allocated days for study time and a bonus structure for certification obtainment. We are looking for someone to attend office once per week, and typically some of the team tend to come in more often for collaboration and after work activities. This is a unique opportunity to take the next step in your career working in a people-centric and rapidly scaling partner who are well underway of becoming the leading partner in the UK space, and beyond. Requirements include: • Circa 4+ years CPQ / RC experience (Directly hands-on), • Prior consulting experience is essential, • Hands on coding experience, Apex, LWC, • Experience working on end-to-end implementations in Salesforce (3+), • Confident and clear communication skills with stakeholders, • Ideally having worked on either Sales or Service Cloud, • Full right to work in the UK, • Ability to travel into London – Min once per week Benefits include: • Annual Bonus scheme, • Funded certifications, • 25 Days AL + BH + Allocated days for studying, • Pension Contribution, • Private Healthcare entitlement, • Regular team social activities, • other perks Sponsorship cannot be provided.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. The Role: We are seeking to build a talent pool for a dynamic and customer-centric Customer Success Manager (CSM). CSMs are pivotal in driving account growth through strategic relationship management and solution expansion and we are looking for expressions of interest as we plan to grow our team. The ideal CSM will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

At AXPE Consulting, we are driving high-impact IT transformation projects across international environments. As part of a strategic engagement within a global retail integration programme, we are looking for an AESOP RUN Integration Consultant to lead the capture, structuring, and transfer of critical IT operational knowledge. This role is essential to ensure business continuity by preventing the loss of undocumented expertise and enabling a new support team to operate effectively from day one 🚀 What will you be doing? You will operate at the intersection of IT Service Delivery, Business Analysis, and Knowledge Management, working within a complex international retail environment. Your main responsibilities will include: Knowledge Discovery & Assessment • Conduct structured discovery sessions with the outgoing IT support team, • Map applications, integrations, vendors, and operational processes You will document key applications within the retail ecosystem, including: • POS systems (Cegid), • Clienteling applications, • Workforce management tools, • Functional and technical ownership, • Vendor relationships, • Known issues and workarounds, • Design and structure Knowledge Base Articles (KBAs), • Document troubleshooting guides, support processes, and escalation matrices, • Build a clear overview of the IT retail landscape across multiple countries, • Document store estate, operational models, and support flows, • Identify internal and external stakeholders across IT and business teams, • Define roles, responsibilities, and interaction models, • Understand a multi-country retail environment (stores, users, systems), • Capture variations in systems, processes, and configurations, • Support the transition to a new support team, • Deliver structured knowledge transfer sessions, • Travel for final handover (approx. 2 weeks, expenses covered) What are we looking for in you? We are looking for a professional with strong experience in IT environments, documentation, and service operations, capable of working autonomously in complex and ambiguous contexts. Core requirements • Experience in Business Analysis (discovery, requirements gathering, documentation), • Solid background in IT Service Delivery / ITSM, • Strong experience creating structured documentation in complex environments, • Ability to manage a time-bound project independently, • Knowledge of IT support operations, incident management, and service transition, • Experience working with tools such as ServiceNow and Confluence, • Understanding of application landscapes, vendors, and integrations Soft skills • Strong stakeholder management and communication skills, • Ability to extract and structure tacit knowledge, • High adaptability and resilience in ambiguous environments What do we value? • Experience in Retail IT environments (POS, clienteling, workforce tools), • Experience in integration or transformation programmes, • Familiarity with multi-country operations, • French language skills (nice to have) What do we offer? 📈 Participation in a high-impact international project 🌍 Exposure to complex retail IT environments across multiple countries 🚀 A key role ensuring operational continuity in a strategic programme 🧠 Autonomy and ownership in a critical delivery phase ✈️ International collaboration and travel opportunities 💻 Hybrid working model Why join AXPE? At AXPE Consulting, we focus on delivering real impact in complex environments, combining technical expertise with business understanding. Joining this project means playing a critical role in a time-sensitive, high-value engagement, where your work will directly enable a seamless transition and long-term operational success.

Job Title: Campus Security Manager Reporting to: Regional Security Manager Key Areas of the Role Purpose The campus security manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned datacenters in a geographic area. The CSM is responsible for the leadership development of the people that report to them, while also accountable for security operations delivery at these datacenters. The CSM partners with Security and Datacenter Operations senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. Responsible for preserving an environment where people and property are safe and well-protected, the CSM utilizes their professional experience to manage people with varying skillsets and develops effective strategies to drive improvement. The CSM reports directly to the regional security manager, works alongside other site security managers in their metro area, and manages Security Team Manager (STM). Responsibilities • Manages physical security operations at multiple critical infrastructure facilities., • Drives safety programming for the security team with a goal of zero workplace injuries onsite., • Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the sites., • Ensures each staff member is treated with dignity and respect., • Plans, assigns, and manages physical security projects and tasks to timely completion., • Coaches security employees and carries out disciplinary actions in accordance with current policy., • Evaluates the effectiveness of site security operations and provides recommendations for improvement., • Utilizes excellent customer service and communication skills, sets the example and holds site security staff accountable to do the same., • Ensures site health and key performance indicator goals are met or exceeded; works with the regional security manager (RSM) to enhance security team effectiveness and performance., • Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys., • Keeps management informed of major accomplishments, issues, and concerns., • Follows standardized procedures to successfully complete unannounced audits., • Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment., • Splits time equally between sites, building familiarity with each location, leading the team, building the program, and coaching for success., • Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Competencies Driving Performance • Takes Ownership, • Expects Excellence, • Delivers Sustainable Results, • Builds High Performing Teams Developing Yourself & Others • Is Respectful, • Is Empowering, • Leads by Example, • Gives & Asks for Feedback Making Our Strategy Happen • Drives Innovation, • Seeks Opportunities, • Fosters Collaboration, • Values Diverse Perspectives Professional Attributes • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local laws and regulation., • Ability to communicate clearly and concisely, sharing technical concepts to a varied audience., • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts., • Knowledge of security operations and procedures applicable to a 24-hour facility., • Knowledge of supervisory practices and procedures., • Skill in staff supervision, including assigning work and providing training and discipline., • Ability to provide positive direction and motivate performance., • Ability to track and maintain scheduled assignments., • Ability to maintain professional composure when dealing with unusual and stressful circumstances., • Knowledge of business operations management and human resources administration., • Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner., • Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others., • Strong customer service and service delivery orientation., • Able to conduct presentations and facilitate group meetings, both in person and online., • Ability to adapt to change in the external environment and organization., • Ability to multi-task and complete assignments concurrently in a fast-paced environment. Person Specification Essential Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age., • Must have a reliable means of communication, such as cell phone., • Must have a reliable means of transportation (public or private)., • Must hold or be able to obtain a valid driver’s license or equivalent., • Must have the legal right to work in the country where the position is located., • Must have the ability to speak, read, and write English proficiently., • Must have a high school diploma, secondary education equivalent, or GED., • Must be willing to participate in the Company’s pre-employment screening process and background investigation., • Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period., • The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness. Education/Experience • 4 years of experience in the security industry, • 4 years of management experience, • Associate degree in Security Management, Business Management, or a related field, • Experience with Microsoft Office, • Experience working in a datacenter environment a plus Preferred Qualifications • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software, • Bachelor’s degree in Criminal Justice, Security Management, Business Management, or a related field, • Security industry qualifications or certifications such as CPP or PSP Special Requirements • Have a current passport or be able to obtain one., • Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice., • Able to work evening or weekend hours when required, such as during an emergency event or crisis. Working Conditions and physical/mental demands: • With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:, • Required ability to manage multiple tasks concurrently., • Computer usage, which may include prolonged periods of data analysis., • Handling and being exposed to sensitive and confidential information., • Regular talking and hearing., • May be required to use vehicle in the performance of duties., • Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds., • Close vision, distance vision, and ability to adjust focus.

Manpower are currently seeking an interim Data and CRM Analyst, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £52,500 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. You would be responsible for managing the CRM system (Salesforce), day-to-day field sales admin tasks, analyses of sales data, and identifying growth opportunities and efficiencies, as part of the Out of Home department which consists of different sales teams (Trade, KAM and Field). Your insights will directly influence who we visit, when, and with what message—ensuring every sales conversation counts. You will work together with the various sales teams to initiate opportunities as well as integrate digital tools into the teams to ensure the contact strategy includes both digital and physical. You will stimulate a culture within OOH where data insights, innovations and digital improvements are continuously considered. Key Responsibilities Salesforce & Field Sales Admin • Own the daily maintenance and optimisation of our CRM (e.g. tagging, lead status, follow-ups)., • Support the field sales team with visit planning, action tracking, and customer data updates., • Ensure customer and lead information is complete, clean, and actionable. Sales Data Analysis & Targeting • Analyse sales performance data across regions, channels, and customer types., • Identify top-performing locations, lapsed accounts, and white space opportunities., • Recommend who to visit, when, and why, based on real data. Journey Planning & Sales Strategy • Use data to prioritise account visits and actions (e.g. restock, upsell, promotional planning)., • Help shape strategic route planning to maximise sales efficiency and coverage., • Surface actionable insights to the sales team through dashboards, reports, or planning tools. Omnichannel Contact Strategy • Collaborate with digital and marketing teams to develop a seamless customer journey., • Integrate digital touchpoints (e.g. email, SMS, WhatsApp) with physical sales visits., • Ensure customers hear from us in the right way, at the right time, across all channels. New Business & Growth Development • Source and prioritise new leads using data (e.g. location gaps, venue type trends, seasonality)., • Highlight high-potential existing accounts for expansion (e.g. adding SKUs, secondary sites)., • Assist in building smart targeting lists for promotions, campaigns, and new launches. Key Requirements • Salesforce administration experience in enterprise settings (ideally FMCG or foodservice)., • Strong working knowledge of Excel/BI tools (e.g. Power BI, Tableau)., • Strong knowledge of Sales Cloud and Service Cloud., • Experience with automation tools and integration of third-party applications., • Proficiency with declarative tools: Flow, validation rules, reports., • Experience with data management and basic SOQL., • Excellent data analysis skills and familiarity with reporting tools., • Experience analysing sales data and translating it into clear commercial actions., • Comfortable collaborating with field sales teams, digital marketers, and leadership., • Understanding of omnichannel B2B customer engagement is a strong plus., • A passion for innovation and technology., • Data-driven but commercially minded—you know how to find the story in the numbers., • Highly organised, detail-focused, and able to manage multiple priorities., • Great communicator—clear, concise, and comfortable sharing insights with different teams. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Head of Housekeeping – Luxury Train Experience We are recruiting on behalf of a world-renowned luxury travel brand for a truly unique and exceptional opportunity as a Head of Housekeeping onboard one of the most prestigious luxury train experiences in the world. This is not your typical housekeeping role — you will be delivering world-class standards in a dynamic, ever-changing environment, ensuring every guest experiences the highest level of comfort, service, and attention to detail throughout their journey. The Role As Head of Housekeeping, you will lead from the front — combining hands-on operational excellence with strong leadership. You will be responsible for maintaining impeccable standards across guest cabins and all communal areas, while managing and inspiring your team to deliver an unforgettable guest experience. This is a customer-facing role, requiring professionalism, composure, and a genuine passion for luxury hospitality. Key Responsibilities • Lead, motivate, and develop the housekeeping team onboard, • Maintain exceptional standards across guest rooms and communal areas, • Take a hands-on approach to daily operations, • Manage rotas, staffing, and payroll responsibilities, • Ensure seamless delivery of a world-class guest experience, • Respond to guest needs with efficiency, discretion, and professionalism, • Continuously look for ways to enhance service and operational excellence About You • Proven experience in a luxury housekeeping environment at Supervisor or Manager level, • A natural leader with a hands-on, proactive approach, • Calm, level-headed, and solutions-focused under pressure, • Highly organised with strong attention to detail, • Confident in a guest-facing role, delivering exceptional service, • Passionate about hospitality and creating memorable experiences The Package • £42,000 salary, • Outstanding benefits package, including:, • Private Medical Insurance (PMI), • Dental cover, • Access to worldwide stays across an exclusive resort network, • The opportunity to work within a truly unique luxury travel environment Working Pattern • Rota-based role, • Required to travel and stay onboard for up to 6 nights at a time This is a rare chance to join an iconic brand and be part of delivering one of the most exclusive and memorable travel experiences in the world.

Job Title: Department Coordinator and Junior Specialist, Jewellery Responsible for: None Purpose of job: To provide full administrative support and coordination to the department; to contribute towards the cataloguing and selling of Jewellery in line with the department and business year-on-year growth objectives Main contacts: Internal: Jewellery team (Head of Department, Senior Specialist), Managing Director, Executive and Associate Directors, other specialist departments (especially Interiors, Homes and Antiques, and Watches), client liaison and other business functions especially marketing and photography External: private clients, collectors, dealers, other auction houses Contract type: Permanent Hours: Full-time or part-time Location: Based at 6 Roslin Square W3 8DH Background and Context: Chiswick Auctions is a privately owned, well-established London auction house which is fast becoming a major player in the international art market. With 20 specialist departments, regular dedicated and themed sales are held across a breadth of specialisms. The main headquarters is based on Chiswick High Road, and the auction house employs around 50 staff. The Jewellery department specialises in Western jewellery of the last three hundred years. Sales would normally comprise pieces from the Victorian, Art Nouveau, Art Deco, post-war and contemporary periods, and feature works from famous jewellers and jewellery houses. There are six auctions a year – three ‘specialist’ live sales, focusing on lot values in the region of £500 to £10,000 with notable exceptions, and four ‘affordable’ timed-online sales, with lot values usually in the £100 - £500 range, again with exceptions. The overall hammer is well over £1m. Areas of Responsibility Responsibilities include but are not limited to the following: · Manage clients throughout the auction process - this includes generating and managing client contracts, collecting and uploading client information, managing payment details · Stock management - receipting works into our internal auction software ‘Go Auctions’; organising the jewellery and watches safe, ensuring that everything is secure · Assist the team with walk-in, written, phone and email enquiries, as well as online valuations – as directed · Manage the photography process, co-ordinate the schedule and physical property management, proof the photo catalogue and marketing images · Assist with cataloguing the sale, including weighing and measuring pieces. Ensure cataloguing is consistent with Chiswick style, proof read the sale in conjunction with Head of Department and Senior Specialist · Assist with writing and sending condition reports and additional images to interested parties prior to auction · Take jewellery to London-based authenticators, dealers and other external contacts as required by the HOD · Assist with the preview and sales including weekend viewings, telephone bidding and clerking the auction · Support the accounts team to ensure all charges are correct and that additional fees such as testing are tracked · Post-sale administration – bag sold jewellery per invoice to hand to post-sale team; liaise with that team regarding collection of unsolds General · Ensure compliance with all internal policies and procedures and any relevant external bodies or processes · Participate in organisation-wide meetings, activities and processes, and develop internal contacts, networks and interactions as appropriate · Actively participate in and suggest events, valuation days, and other functions to represent Chiswick Auctions and the department · Carry out other duties as required by the HOD, Managing Director, Executive and Associate Directors Person Specification Essential qualifications skills and experience · A qualification relevant to the field as evidenced by an FGA, DGA or GG qualification (or evidence of working towards one of these qualifications) · Experience in the field, preferably at an auction house, within the trade or at another relevant institution e.g., jewellery house or own business · Excellent writing skills in English, and ability to combine an understanding of the material with a commercial sense of marketing and promoting value · Excellent verbal communication and interpersonal skills, including first class spoken English · Ability to work to tight auction deadlines, balancing photography, cataloguing, sale organisation, marketing and promotional details · Experience working on projects of all sizes, long- and short-term; demonstrated ability to prioritise a variety of concurrent projects · Excellent knowledge of the Microsoft 365 Suite (Word, Excel, PowerPoint, SharePoint, Outlook etc) · Excellent IT proficiency, implying an ability to learn Chiswick Auctions’ systems · Superior customer service skills · Strong follow-up skills with attention to detail · Ability to thrive within a fast-paced team environment · Can-do attitude, and the flexibility to work longer hours in prime times (e.g. cataloguing deadline, exhibition setup and preview)

About the Betting and Gaming Council (BGC) The Betting and Gaming Council is the standards body for the betting and gaming industry and its members include betting shops, casinos and online betting and gaming companies. Betting and gaming is a key part of the UK’s dynamic and diverse leisure and entertainment industry. The industry contributes over £4 billion in taxes to the UK Exchequer and provides work for over 110,000 people. As the single industry body, we work with our members, large and small, to raise standards, create a culture of safer gambling and build public and institutional trust in our world class industry. Established in 2019, the BGC puts the customer first to drive standards over and above regulatory requirements to ensure a safer, fairer betting and gaming experience for all. The opportunity: Office and Facilities Coordinator (Part-Time) The BGC has built a strong and professional team delivering for our members and their strategic priorities. We are now seeking an Office and Facilities Coordinator to join our Operators team to help ensure the smooth and efficient daily running of the BGC office. The role is part time, based in our offices in Westminster, with salary £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) per annum dependent on experience. About you You must be detail-oriented, efficient, and comfortable handling administrative tasks, and communication with members and contractors. The ideal applicant should have office management experience, be proficient in MS Office, and show strong organisational skills. This is a fantastic opportunity for someone who thrives in a fast‑paced, collaborative environment and enjoys being the go to person for keeping the office running smoothly. The role requires a proactive individual to ensure efficient office management and support for the team. Job Description Job Title: Office & Facilities Coordinator (Part-Time) Location: Westminster, London Working hours: 4 days per week, 10:00am–3:00pm (20 hours per week) Employment type: 12 months fixed term contract Reports to: Executive Assistant to CEO Job Purpose · To support the smooth day-to-day running of the organisation’s Westminster office by providing reception, office management and administrative support. · To act as the central point of contact for office operations, visitors, suppliers and facilities, helping to maintain a professional, organised and welcoming working environment. Key Responsibilities Reception & Front of House · Welcome visitors and stakeholders to the office and manage reception duties. · Manage the organisation’s main phone line, directing calls as appropriate. · Monitor the info@ inbox and forward enquiries to relevant colleagues. · Ensure the office environment remains professional, organised and welcoming. Office & Facilities Management · Support the day-to-day operation of the office. · Order and manage office stationery, groceries and general supplies. · Coordinate recycling and waste arrangements in line with building requirements. · Liaise with building management on facilities issues. · Coordinate cleaning services and schedules. · Liaise with the organisation’s IT support provider regarding office technology and meeting room systems. · Manage relationships with external vendors and contractors for maintenance or repairs. · Manage staff access cards and key fobs. Meetings & Office Support · Prepare meeting rooms for in-person meetings, including room setup and refreshments where required. · Provide printing and logistical support for meetings, including Executive Committee meetings. · Assist with meeting room bookings and general meeting administration. · Provide diary support and occasional cover for colleagues where required. Administrative Support · Provide administrative support to the Membership and Events Coordinator as required. · Provide general administrative support across the office as required. HR & Staff Support · Support onboarding of new employees, including coordinating access passes, equipment and office orientation. · Assist with general HR administration where required. Attitudes, knowledge and skills required Essential · Previous experience in an office coordinator, office manager or similar office operations role. · Strong organisational and administrative skills. · Experience coordinating with external suppliers or service providers. · Good IT skills, including Microsoft Outlook, Excel and Word. · Professional, approachable and reliable, with strong communication skills. · Positive and engaging team member within an office environment. Desirable · Experience supporting senior meetings or executive-level administration. · Experience supporting HR administration or staff onboarding. · Familiarity with basic office health and safety procedures. Salary For a 20-hour per week role in Westminster: Salary range: £16,000 – £20,000 per year (£28,000 to £35,000 full time equivalent) A competitive salary for the responsibilities outlined is likely to be: £18,000 – £19,500 per year How to apply Please send your application to , quoting the BGC and the title of the job you are applying for. Please submit your CV with a covering letter explaining: • Why you would like to join the BGC., • How you would make a great candidate for the role, highlighting experience and knowledge in all areas of the role. Applications will close on at 5pm on Thursday 30 April, with interviews taking place in May. Please let us know if you have any accessibility requirements or need any adjustments for the interview. To promote equality and fairness in the application process, we will be anonymising all applications. Any applications submitted directly on Linkedin will be automatically rejected.