Customer service supervisor jobs in , London - Page 4Create job alerts

We are looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift

 Delivering excellent service to ensure high levels of customer satisfaction.  Motivating the sales team to meet sales objectives by training and mentoring staff.  Creating business strategies to attract new customers, expand store traffic, and enhance profitability.  Hiring, training, and overseeing new staff.  Responding to customer complaints and concerns in a professional manner.  Ensuring store compliance with health and safety regulations.  Developing and arranging promotional material and in-store displays.  Preparing detailed reports on buying trends, customer requirements, and profits.  Undertaking store administration duties such as managing store budgets and updating financial records.  Monitoring inventory levels and ordering new items.

Organize and oversee restaurant services, directing staff to meet specific customer needs. Oversee the day-to-day operations of the restaurant, including opening and closing procedures. Discuss and plan customers’ requirements for special occasions and dining experience. Create and manage staff schedules, ensuring adequate coverage across shifts. Manage the restaurant’s budget, including cost control, purchasing, and waste management. Decide on the range and quality of meals and beverages to be provided, ensuring they align with customer preferences Purchase food and drinks from the supplier, ensuring the quality meets the restaurant’s standard.

We are looking for experienced, enthusiastic Assistant Manager for our Café based in the heart of West London. As a Assistant Manager at C'est ici you will be a part of amazing environment working in centre of West London where we are having our loyal customers as well as C'est ici it's a spot loved by tourists staying in nearby hotels. C'est ici Bakery has been here over 30 years. As a Assistant Manager your role will involve: Deliver friendly high- quality service to every customers Be proactively involved in the local community Train, coach and develop the team Maintain high standards of cleanliness and safety at work Implementing and following company standards and procedures This role is based on 5 working days week (we are open 7 days a week) Job Type: Full-time Salary: £12.50-13.50 per hour Schedule: 8 hour shift

Indegno is an Italian street food establishment from Bologna. We specialize in crescentine (Bologna style sandwiches) and fried tortellini. We are actually the first crescentineria in Italy (or anywhere else for that matter) and we have chosen London as our first project abroad. We have been awarded Best Street Food 23/24 by Gambero Rosso and 6th best street food in Italy by Top50 Italy. Want to join our team? Indegno is looking for a vibrant and people-oriented individual to join our UK team - Role Overview: As the face of Indegno, you'll play a pivotal role in connecting with our wonderful customers and ensuring a smooth flow of service. Your primary responsibility will involve interacting with our guests, taking orders while keeping the queue moving efficiently, doing stock take and helping with food prep. - Key Responsibilities: - Interact and engage with customers, taking orders with a smile and providing exceptional service. - Rotate across different stations, including preparing and frying crescentinas and managing the cash register. - Maintain speed and accuracy in cash handling, remembering customer orders to enhance service. - What We Offer: Competitive hourly pay: Regular hours: £12.50GBP Overtime: £13.50GBP A dynamic work environment with opportunities to rotate roles and keep things interesting. A minimum of 20 hours and a maximum of 40 hours per week to fit your schedule. - Requirements: Friendly and outgoing personality with a passion for customer interaction. Ability to handle multiple tasks efficiently in a fast-paced environment. This is a fantastic opportunity to join a lively team and be an integral part of Indegno's customer-focused experience!

Are you a compassionate individual with a heart for helping others? Mercury Care Services LTD is a Care Provider in Sutton, Greater London. We are agile, customer-centric, and our goal is to Provide quality care to all clients. Our work environment includes: - Professional positive work culture - Person-centred care - Growth opportunities We are seeking a Field Supervisor to oversee and manage our team in the Health and Social industry. The ideal candidate will have experience in working in Care and understand CQC regulations. Responsibilities: - Supervise and lead a team of Care workers to ensure efficient operations - Monitor quality of care and compliance with regulations and policies - Provide guidance and support to Care workers - Coordinate and conduct spot check observations in the field - Provide shadowing training for new employees - Provide weekly reports - Handle client queries and complaints effectively - Maintain PPE inventory levels and order supplies as needed. Qualifications: - Previous experience in a supervisory role within the health and social care industry - Strong knowledge of CQC guidance and regulations - Excellent leadership and team management skills- Ability to work well under pressure in a fast-paced environment - Good communication skills to interact with staff and customers effectively - Flexibility to work varied shifts as required If you are passionate about the health and social care industry, have a flair for leadership, and enjoy working in a dynamic environment, we invite you to apply for the position of Field Supervisor with us. Join our team and contribute to delivering quality service. Please note we are unable to provide Sponsorship for this role and is open to UK residents only.

Part-Time Sales Representative/Manager – Cleaning Services (Central London) Hours: 6 hours/day, 3 days/week Location: Field-based (Central London – no office visits required) Compensation: Base rate + 10% commission on successful contracts About Us: We are a growing cleaning company providing high-quality services to businesses in Central London. As we expand, we're looking for a motivated and confident Sales Representative to join our team and help drive growth by directly engaging with potential clients on the ground. Role Responsibilities: - Walk into businesses in targeted Central London areas to promote our cleaning services. - Offer cleaning packages tailored to client needs and close deals on the spot or through follow-ups. - Maintain a log of every visit made, including notes, contact details, and outcomes. - Follow up with potential clients consistently and professionally. - Report progress weekly and collaborate remotely with the management team. What We Offer: - Flexible part-time role – ideal for someone who prefers being out and about. - 10% commission on each successful cleaning contract. - No office work required – you'll be fully field-based. - Growth potential – as our business expands, there's an opportunity for you to take on a larger role, possibly even becoming a partner in the company. ** Ideal Candidate:** - Confident, persuasive, and well-presented. - Strong time management and organisational skills. - Able to work independently with minimal supervision. - Experience in sales or face-to-face customer interaction is a plus. - Must be reliable and committed to consistently hitting the streets and building relationships. This role may suit a recent graduate or someone currently studying, looking for a flexible part-time job that offers practical experience and real growth opportunities.

A great opportunity to become part of the team launching our brand-new student housing in Wembley. This role provides the perfect platform to leave a lasting impact by helping establish the top student living space in the region. We're seeking a suitable individual with a background in maintenance; further training, growth opportunities, and ongoing assistance will be available. The perfect person for this role will Contribute to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment Job Description Key Role Responsibilities Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community. Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly. Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required. Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues. Administers all property maintenance & records in accordance with Greystar policies & procedures Maintains a focus on delivering services within agreed budgetary & resource parameters Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning. Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors. Understands and responds to health and safety matters in an appropriate & timely manner Reports any incidents or accidents to the Community Manager using the correct system and documentation Moves furniture and heavy items around site as required Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness. Coordinates and accompanies external Contractors/Suppliers executing minor works on site. Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place. Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work. Highlights and assists with the management of any community works. Assists the Community Manager in key management ensuring high levels of security at all times. Ensures annual checks are carried out for their statutory insurance and qualifications. Manages and maintains all statutory testing records, utilizing other team members where appropriate Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required Practices proper safety techniques in accordance with Company and safe systems of work guidelines Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address. Reviews site risk assessments as required with Community Manager. Seeks to maximize efficiency of utilities. Key Relationships Operations team Estates Management team Knowledge & Qualifications A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills. Awareness of H&S requirements on site Continually strives to improve knowledge, skills and abilities to produce the best results A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential. Experience & Skills Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage. Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems. Fluent English verbal and written communication skills Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents Good team player with strong relationship building and influencing skills Positive approach and ability to work on own initiative Ability to determine cost effective solutions to repairs Contractor & Supplier Supervision skills are desirable Excellent organization skills with the ability to multi task and priorities Flexible approach to work and adaptable to thrive in a changing environment.

Corporate Sales Executive Location: Stanley Ley, EC4Y 1AA - E1 7DA Reports to: Sales Manager Company Overview: Stanley Ley is a dynamic and growing company in the legale industry, providing high-quality shirts to corporate clients, retailers, or consumers. With a reputation for excellence and a commitment to craftsmanship, we are expanding our corporate sales team to drive further growth in key markets. Job Summary: We are looking for a motivated and results-oriented Corporate Sales Executive to join the Stanley Ley team. The ideal candidate will have a deep understanding of the apparel industry, a passion for premium products, and a track record of success in B2B sales. Your primary responsibility will be to identify and develop relationships with corporate clients, wholesalers, and retailers, with the goal of expanding the reach of Stanley Ley’s product offerings. Key Responsibilities: • Lead Generation & Market Expansion: • Identify potential corporate clients in industries such as hospitality, retail, and business services who may benefit from Stanley Ley’s high-quality shirts. • Develop new business by targeting wholesalers, corporate apparel programs, and retail partners. • Sales Presentation & Product Knowledge: • Present Stanley Ley’s product range to potential clients, articulating the quality, craftsmanship, and value of our shirts. • Tailor product offerings to meet specific client needs, including customization options for corporate branding. • Relationship Management: • Build and maintain strong relationships with key decision-makers at corporate and wholesale clients. • Act as the primary point of contact for existing and new clients, ensuring a high level of customer satisfaction. • Negotiation & Closing: • Negotiate pricing, contract terms, and order quantities with corporate buyers, ensuring both profitability and client satisfaction. • Close deals effectively, meeting or exceeding monthly and quarterly sales targets. • Sales Strategy Development: • Collaborate with the sales and marketing teams to create effective strategies for market penetration and brand positioning. • Provide insights into market trends and client feedback to influence product development and business strategy. • Reporting & CRM: • Track and report on sales activities and performance metrics using the company’s CRM system. • Prepare regular sales forecasts and performance reports for management. Key Skills & Qualifications: • Proven B2B sales experience, preferably in apparel, textiles, or fashion-related industries. • Excellent communication, presentation, and negotiation skills. • Strong ability to develop and nurture long-term client relationships. • A solid understanding of market trends in the apparel industry. • Proficiency in CRM software and sales reporting tools. • Self-motivated, with a track record of meeting or exceeding sales targets. • Bachelor’s degree in Business, Marketing, or a related field is preferred but not required. Why Join Stanley Ley? • Innovative Products: Be part of a company known for its commitment to quality and craftsmanship. • Growth Opportunities: We offer opportunities for professional development and advancement within the company. • Competitive Compensation: Base salary plus performance-based incentives. • Supportive Culture: Join a team that values collaboration and innovation.

As the Supervisor for the Takeaway Zone and restaurant, you will be responsible for managing day-to-day operations, ensuring smooth service, maintaining food quality, and leading the takeaway staff. You will play a key role in customer satisfaction and the overall success of the takeaway section, while also assisting the General Manager with administrative and operational duties, like closing duties

Based in Chiswick W4 > Hours - 35-40hrs per week - Weekdays & Weekends Salary - Starting at £12.21 - tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends

Rossopomodoro is hiring. We have exciting plans for growth in the very near future, so we are looking for people-focused people with restaurant service experience, whose career ambitions we match with amazing development opportunities. If you have a strong interest in or knowledge of Italian food and culture, have great communication skills, and get a buzz out of interacting with customers and cooking or selling fantastic products with pride and passion, then we would love you to become part of our friendly team! Please send your CV and join our ever-growing, exciting team.

Angus Doner Full–time and Part-time Job description Job Overview We are seeking enthusiastic and dedicated food servers& Shop Manager to join our vibrant team at Angus Doner grill haus. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our guests while ensuring a welcoming and enjoyable atmosphere. Your role will involve preparing and serving beverages, assisting with food servi... Show full description Report this listing Angus Doner Grill Chef Angus Doner • via JobToday Full–time and Part-time No Degree Mentioned Job description This is an amazing opportunity for a Grill Chef looking to develop his career! - Working across different sections of the kitchen, you'll be responsible for Grill, Starters, Sides, Sauces, etc - Providing proactive service to the customers and willingness to assist with all aspects of the kitchen and to learn areas you are not familiar with. - Engaging with the kitchen team and the FOH team fully. - Learning, developing and progressing along with the business. In order to be considered for this job, applicants must: - Currently (or previously), work as a Chef or Kitchen Assistant - Passionate about cooking great fresh food, loving hospitality, and the industry; - Have a great teamwork ethic - Have a good understanding of : kitchen basics, hygiene, safety, following recipes, and working in a busy environment Job Types: Full-time, Part-time, Temporary, Permanent Pay: From £250.00 per week Schedule: • 11 hour shift • 8 hour shift • Night shift • Overtime Experience: • Chef: 1 year (preferred) Work Location: Goodmayes and Gants Hill

Job Advert: Senior Chef at HUCKSTER London & Skylark Roof Garden Position: Senior Chef Hourly Rate: £15-£17 per hour (including Service Charge & Tips) Location: Huckster London, 4 Kingdom Street, London W2 6BD Type: Full-Time (35-40 Hours P/W) About Huckster London & Skylark Roof Garden: Huckster London is an exciting and dynamic venue, offering a vibrant mix of street food, drinks, and entertainment in the heart of London. With its contemporary design, eclectic atmosphere, and a diverse menu, Huckster is the perfect place for people to enjoy great food, drinks, and memorable nights out. We’re looking for energetic and customer-focused individuals to join our friendly team. Skylark Roof Garden is our Sister venue, where you will be taking a lead alongside the Operations Manager in implementing a new menu which reflects the atmosphere of the venue. If you're passionate about hospitality, enjoy working in a fast-paced environment, and want to be part of a creative and fun venue, Huckster London is the place for you! The Role: We are looking for an enthusiastic, talented, and hardworking Senior Chef to join our dynamic kitchen team at Huckster London & Skylark Roof Garden. As a Senior Chef, you will play a crucial role in delivering a top-notch culinary experience for our guests while maintaining the high standards of quality, hygiene, and safety. If you are passionate about food, have fresh and exciting ideas, thrive in a fast-paced environment, and want to be part of an exciting, growing venue, we want to hear from you! Key Responsibilities: Prepare and cook a variety of dishes to the highest standards, ensuring consistency and quality at all times. Work as part of a close-knit team, supporting colleagues and leading by example. Maintain a clean, organised, and safe kitchen environment, adhering to all health and safety regulations. Not be afraid to get your hands dirty. We are a team and we expect everyone to be able to get all jobs done, no matter how small. Assist and/or lead with menu development and recipe creation, bringing fresh ideas and innovation to the table for both venues. Ensure that stock is used efficiently, minimising waste and contributing to cost control. Work flexibly, with the ability to adapt to changing demands and working hours, including weekends and evenings. Ensuring all Kitchen paperwork has been completed. Closing down the kitchen when there is no Kitchen Porter, ensuring high standards of cleanliness are adhered to. What We’re Looking For: Proven experience as a Chef, ideally in a fast-paced kitchen environment. Strong understanding of food hygiene and safety standards. A passion for cooking and creating exciting, fresh, and flavourful dishes. Excellent communication skills and a positive, team-focused attitude. Ability to remain calm under pressure and manage time effectively. A proactive approach to learning and development, with a desire to progress within the hospitality industry. What We Offer: £15 base pay with up to £17 an hour including service charge and tips. Opportunities for career progression within a growing and innovative company. A fun and supportive working environment with a creative team. Staff events, training, and development opportunities. Staff Food on shift. How to Apply: If you are excited about the opportunity to join the Huckster London team and be part of something special, we’d love to hear from you. Please apply via JobsToday. At Huckster London, we believe in diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from candidates of all backgrounds and experiences and cuisines. Join us at Ambar Entertainment LTD and bring your culinary passion to life!