Event Supervisor - The Zetter Clerkenwell

We're on the lookout for a skilled and enthusiastic Bartender to join our award-winning team and elevate our guest’s enjoyment to new heights! Key Responsibilities: · Bring creativity and expertise to the bar, creating a diverse range of high-quality cocktails with precision and flair. · Coworking with the floor staff, serving people. Provide friendly and attentive service, engaging with patrons to understand their preferences and creating a welcoming atmosphere. · Handle situations with grace and efficiency, ensuring prompt service without compromising on quality. · Maintain a clean and organized bar area, adhering to health and safety standards. · Work seamlessly with other team members to ensure smooth operations and a positive work environment. · Engage guests with enthusiasm, offering recommendations and creating a personalized experience. · Facilitate a lively and interactive atmosphere, contributing to an exceptional ambiance. · Provide detailed descriptions of cocktails, including their history and unique features. · Take and accurately record drink orders, ensuring clarity and attention to detail. · Coordinate seamlessly with the bar staff to expedite drink preparation and delivery. · Handle special requests, such as custom cocktails or non-alcoholic alternatives, with creativity and efficiency. · Showcase a deep knowledge of cocktail ingredients, preparation techniques, and presentation styles. · Be able to understand how we craft our cocktails and have discussions with guests about what we do. · Create and offer a variety of cocktails, even off menu dependant on guest request. · Bring ideas to the table for new menus, specials and promotions. · Perform captivating and skilful tableside service when applicable. · Present and describe each cocktail with flair, enhancing the overall guest experience. · Monitor and manage drink levels at tables, proactively offering refills and ensuring guest satisfaction. · Maintain impeccably set and clean tables, paying attention to detail in presentation. · Contribute to creating a visually appealing and comfortable ambiance within the bar and dining areas. · Collaborate with the wider service team to ensure a cohesive and enjoyable atmosphere. Requirements: · Proven Experience as a Bartender ·Knowledge of bartending and cocktail preparation · Be creative; we do not do boxes at The Zetter, so no need to think outside of it. We are always happy to bounce ideas off each other. · Be accountable; it’s your job after all. But remember we are a team; shout if you need help. · Pay attention to details; once it is out there, it is impossible to get back so we expect your best work before you press send (and we will happily double check it for you) · Be sociable; get to know your colleagues. Some of them will surprise you! We have some talented people among us. · Food Safety Level 2... this can also be provided by us! What we will offer you! Here at The Zetter, we are all about working hard, yet having fun whilst we do it! · Non-contractual Tronc · Food & Drink Discount in all Zetter Lounges · Referral Bonus – Up to £500! · Friends & Family Hotel Rate – 50% off for all family & friends · Star Employee Reward · Paid day off on your birthday... and much more! We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics Job Types: Full-time, Permanent Benefits: Canteen Company pension Cycle to work scheme Discounted or free food Employee discount Referral programme Work authorisation: United Kingdom (required) Work Location: In person

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team. Job Description: As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry. Key Responsibilities: Assist in managing daily pub operations to ensure smooth and efficient service. Supervise and train staff, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally. Oversee financial procedures, including cash handling, inventory management, and sales reporting. Ensure compliance with health and safety regulations. Support the General Manager in achieving sales and profitability targets. Be a role model for the staff members. Requirements: Proven experience in a supervisory or managerial role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle high-pressure situations and resolve conflicts effectively. Knowledge of financial procedures and basic accounting principles. Flexibility to work various shifts, including evenings, weekends, and holidays. What We Offer: Competitive hourly wage of £13 plus service charge. Full-time position with opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts and other benefits. If you are passionate about delivering exceptional service and looking for a rewarding career in the hospitality industry, we would love to hear from you!

• Train staff on the food and drinks menu as well as the order of service to ensure all team members are well-prepared., • Develop and implement effective seating plans, adjusting as necessary during service, to maintain smooth operations., • Communicate clearly with the kitchen and senior management throughout the service, ensuring a seamless flow of information., • Manage customer notes, including birthdays, allergies, and special requests, to provide personalized service., • Maintain high standards of service and ensure all front-of-house staff adhere to these standards, providing exceptional customer care from arrival to departure., • Foster a positive and productive team environment throughout the shift, promoting teamwork and collaboration., • Conduct closing duties efficiently, ensuring all tasks are completed to a high standard.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

General Manager - Tatar Bunar Shoreditch We are looking for an experienced and driven General Manager to lead Tatar Bunar, an independent Ukrainian-inspired restaurant in Shoreditch. Responsibilities: • Oversee day-to-day operations of the venue, • Lead, train, and motivate the management and front-of-house teams, • Ensure excellent customer service and guest experience, • Manage budgets, costs, and financial performance, • Maintain high standards of food, drink, hygiene, and safety, • Drive sales, profitability, and business growth Requirements: • Proven experience as a General Manager or Senior Manager in hospitality, • Strong leadership and people-management skills, • Excellent organisational and problem-solving abilities, • Financial awareness and experience with P&L, • Passion for hospitality and customer service, • Ability to work flexible hours What We Offer: • Competitive salary + performance-based bonuses, • Opportunity to lead a unique and growing concept, • Supportive ownership 📍 Location: Shoreditch, London

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Slaughtered Lamb is a one of a kind venue, an iconic pub and music venue situated over two floors. Well know for its outstanding service and classic but creative gastro food menu, the Slaughtered Lamb is one of the Citys most loved kept secrets. This is a 7 day music venue that comes to life in the evenings providing the very best in night entertainment, with an extensive craft beer range and delicious cocktails makes the Slaughtered Lamb a great venue to visit. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience? What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive rate per hour + tronc Be part of a brand new opening Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants Team trips, regular incentives and socials – a fun, family atmosphere Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) to support you across those tough times Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Join us as a Manager at our vibrant new café-restaurant, opening in January. Our establishment is fully halal and alcohol-free, providing a unique dining experience in Walthamstow. We seek a dedicated individual to lead our team and ensure exceptional service. Responsibilities: • Oversee daily operations to maintain a smooth and efficient service., • Foster a positive work environment and motivate the team., • Ensure compliance with health and safety regulations., • Manage inventory, ordering, and cost control effectively., • Implement strategies to enhance guest satisfaction and drive business growth. Requirements: • Proven experience in a managerial role, preferably in the hospitality industry., • Strong leadership and communication skills., • Ability to work under pressure and manage multiple tasks efficiently., • Commitment to high standards of quality and service., • Passion for fostering a positive and inclusive workplace.

HOP MASTER (SUPERVISOR) We are looking for 2 supervisors for our 2 restaurants based in Kings Cross and Bond Street. We required full availability across the week and previous experience as a supervisor in fast food restaurants. Fast. Fresh, Fearless Are you ready to join one of the fastest-growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.