Trabajos customer service team leader en Reino Unido

Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye

Job Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for overseeing the daily operations and ensuring the highest level of customer service in our hospitality establishment. If you have a passion for the hospitality industry and possess strong leadership skills, we want to hear from you. Responsibilities: - Supervise and lead a team of employees, providing guidance and support - Ensure smooth operations and excellent customer service - Train new employees on company policies, procedures, and standards - Monitor employee performance and provide feedback for improvement - Handle customer inquiries, complaints, and resolve any issues that may arise - Maintain cleanliness and organization of the establishment - Collaborate with management to develop strategies for improving efficiency and profitability - Assist with inventory management and ordering supplies as needed Qualifications: - Previous experience in a supervisory role within the hospitality industry is preferred - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of culinary techniques and food safety regulations is a plus - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in computer systems/software used in the industry - Flexible schedule, including evenings, weekends, and holidays Skills: - Helpfulness: Willingness to assist both customers and employees whenever needed. - Hospitality: Understanding the importance of providing exceptional service to create a positive experience for guests. - Leadership: Ability to lead by example, motivate others, and make informed decisions. - Team Management: Experience managing a team of employees, including scheduling, training, and performance management. - Supervising: Overseeing daily operations, ensuring compliance with company policies and procedures. - Culinary Knowledge: Familiarity with cooking techniques, food preparation, and food safety regulations. - Restaurant/Hotel Experience: Previous experience working in a restaurant or hotel setting is highly desirable. - Bartending: Knowledge of bartending techniques and ability to oversee bar operations.

Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: ⁠ ⁠Assist with setup of operational procedures, supplier sourcing, and opening plans ⁠ ⁠Help recruit, train, and onboard the opening team ⁠ Operations Management: ⁠ ⁠Oversee smooth day-to-day running of the front of house and kitchen ⁠ ⁠Ensure compliance with health, safety, food hygiene, and licensing laws ⁠ ⁠Manage stock levels, place orders, and handle deliveries and inventory checks ⁠ ⁠Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: ⁠ ⁠Create a warm, welcoming atmosphere for guests from day one ⁠ ⁠Lead by example on the floor, maintaining high service standards ⁠ ⁠Resolve customer issues quickly and professionally Team Leadership: ⁠ ⁠Train, motivate, and supervise front-of-house staff ⁠ ⁠Provide barista training and uphold quality coffee standards (if applicable) ⁠ ⁠Conduct regular performance check-ins and help staff grow in their roles Financial Management: ⁠ ⁠Track and manage budgets, margins, and sales targets ⁠ ⁠Monitor and control labour, food, and beverage costs ⁠ ⁠Prepare reports and suggest improvements to boost profitability Requirements: ⁠ ⁠Experience as a Restaurant Manager or Supervisor (ideally in a new opening) ⁠ ⁠Strong knowledge of ordering systems, stock-taking, and rota creation ⁠ ⁠Excellent leadership, organization, and communication skills ⁠ ⁠Confidence training and leading a team from the start Well rounded knowledge of wine and bar service ⁠ ⁠Flexibility to work evenings, weekends, and holidays as needed ⁠ ⁠Familiarity with EPOS and scheduling systems Preferred: ⁠ ⁠Barista experience with the ability to train others in espresso and milk techniques ⁠ ⁠Experience with opening a restaurant or café ⁠ ⁠Food hygiene or health & safety certification ⁠ ⁠Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.

Customer Care Specialist Duties: Provide exceptional customer service and support to clients Handle incoming customer inquiries via phone, email, and chat Resolve customer issues and complaints in a timely and professional manner Maintain accurate records of customer interactions and transactions Collaborate with internal teams to address customer needs and ensure customer satisfaction Identify opportunities for upselling or cross-selling products or services Negotiate with customers to reach mutually beneficial solutions Stay up-to-date on product knowledge and industry trends

Landscape Gardener Team Leader Location: South London Job Type: Self-Employed - Full-Time - UTR (Unique Taxpayer Reference) About Us We are a top-rated, rapidly growing landscape design company committed to transforming outdoor spaces into beautiful, functional environments. We take pride in our unwavering commitment to quality, sustainability, and exceptional customer satisfaction. The Opportunity We are seeking an experienced and highly motivated Landscape Gardener Team Leader to lead our dedicated landscape crew. This pivotal role involves overseeing projects within a 10-mile radius of Clapham, ensuring the delivery of high-quality landscaping services and managing multiple projects efficiently. The ideal candidate will possess a strong background in landscape gardening, including essential hardscaping skills such as bricklaying, paving, decking, and fencing. Excellent leadership abilities and a genuine passion for creating stunning outdoor spaces are crucial. We will be applying to the British Association of Landscape Industries this year, so it's exciting times. Key Responsibilities Lead and Supervise: Supervise and lead a team of landscape gardeners, ensuring efficient completion of tasks to the highest standards and within budget for labour. Project Management: Plan and coordinate daily activities, assign tasks, monitor team performance, and ensure project goals are met. Collaborate and Innovate: Work closely with the company owner to understand project requirements, offer innovative solutions, and contribute creative ideas. Site Assessment: Conduct thorough site assessments and inspections to determine project needs, resources, and potential challenges. Team Development: Train and mentor team members, fostering a positive, collaborative work environment and encouraging continuous professional development. Equipment & Safety: Maintain all equipment and tools in optimal working condition, ensure proper utilisation by the team, and rigorously monitor compliance with safety regulations and best practices. Inventory Management: Manage inventory levels and coordinate supply orders with the owner to ensure timely project execution and delivery. Client Satisfaction: Provide exceptional customer service, promptly addressing any client concerns or questions to ensure satisfaction. Regulatory Knowledge: Possess a working knowledge of relevant building and planning regulations. Qualifications Proven Experience: Demonstrated experience in landscape gardening, with a minimum of 1-2 years in a supervisory or leadership role, or a strong indication of readiness for advancement into such a position. Technical Skills: Proficient in the use of a wide range of landscaping tools and equipment. Industry Knowledge: Strong understanding of landscape design principles and sustainable practices. Knowledge of horticulture is preferred, but can be developed. Organisational Excellence: Excellent organisational skills, time-management abilities, and a proven track record of managing multiple projects simultaneously. Leadership & Communication: Effective communication and interpersonal skills, with a proven ability to motivate, inspire, and lead a diverse team. Financial Acumen: Ability to manage personal taxes and expenditures as a self-employed individual.# Physical Requirements Ability to perform manual labour in various weather conditions. Capable of lifting heavy objects and performing tasks that require physical stamina. What We Offer Competitive Compensation: A highly competitive salary commensurate with experience. Growth Opportunities: Significant opportunities for professional growth and career advancement within an expanding company. Supportive Environment: Join a supportive, collaborative, and dynamic work environment. If you are a passionate and experienced landscape gardener ready to take on a leadership role and contribute to a growing, quality-focused company, we encourage you to apply! Please submit your resume along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

An exciting opportunity has arisen for a new Deli Assistant to join our team! We pride ourselves in the quality and range of food that we deliver to our local community. We are open seven days a week from breakfast time until afternoon. We need our new supervisor to display exceptional skills in running the day to day operations and also to be consumer focused. We have a great team here who need the expertise of a strong leader so that they too can develop. Responsibilities: · Ensure food is prepared and presented in accordance with company standards · Maintain a clean and organized work area, including proper storage and rotation of food items · Assist customers with their orders, providing excellent customer service · Operate deli equipment, such as slicers and grills, in a safe and efficient manner · Follow all food safety and sanitation guidelines to ensure the health and safety of customers and staff · Manage inventory levels and place orders for deli supplies as needed Ensure that the team has all the knowledge and skills required to deliver a great food and service experience to our customers while behaving in a way that aligns with our culture. Requirements: · Previous experience in a similar role, such as cooking, working in a kitchen or barista · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong teamwork and communication skills to effectively collaborate with other team members · Experience in supervising or managing a team · Passion for hospitality and providing exceptional service to customers Salary: £12.50 per hour + cash and card tips

📍 Location: South Bank, London – steps away from Tate Modern 📅 Start Date: Immediate We are Uncommon – a popular and established coffee shop and delicatessen, known for our passion for great coffee, quality produce, and friendly service. We're growing our team at our newest location in the heart of London’s South Bank and are now looking for an experienced Supervisor / Team Leader to support and inspire a team of 5. What We’re Looking For: You’ll have: Previous experience in a supervisory or team leader role within a café, deli or hospitality setting. Strong barista skills (latte art is a big plus!) A background in retail, shopkeeping or food service, and a genuine love for food and drink. A positive, hands-on attitude and the ability to lead by example. Smile is a key! :) Your Key Responsibilities: Overseeing daily operations and supporting the manager Leading and motivating a team of 6 to deliver outstanding customer service Placing stock and supplier orders when required Following up on stock control, deliveries and invoices Providing excellent food and drink standards at all times Maintaining a clean, tidy and welcoming environment Ensuring all team members follow store procedures and hygiene standards Helping resolve customer queries and complaints professionally Supporting with promotions, displays and merchandising What We Offer: Competitive pay (based on experience) Monthly bonus based on sales performance Staff discount on food and drinks A positive and welcoming team environment A chance to grow with a young and ambitious brand Ready to take the next step in your coffee career and lead a passionate team in one of London’s most exciting locations? Apply today and be part of something Uncommon.

Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. - Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations. - Manage inventory, including ordering supplies, tracking stock levels, and minimising waste. - Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments. - Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods. - Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience - Previous Head bartending experience; a willingness to learn is key. - Familiarity with food safety practices within a restaurant or bar setting is advantageous. - Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. - Excellent communication skills, with the ability to interact positively with guests and team members alike. - A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management  Employment Type: Full-time  Salary: £40,000 - £45,000 per annum  Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*

📍Location: Central London (Edgware Road & Covent Garden) Job Type: Full-Time Start Date: Mid-July (handover provided) Salary: Competitive, based on experience About the Role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We’re looking for a dedicated and experienced Store Manager to lead operations at our Edgware Road store while overseeing the performance of our second location in Covent Garden. Key Responsibilities: - Lead the day-to-day operations of the Edgware Road store - Provide oversight and performance support to the Covent Garden store - Manage, train, and develop a team of baristas and team leaders - Create and manage staff schedules and rotas - Maintain accurate stock levels and coordinate with suppliers - Monitor daily sales, reporting, and store KPIs - Ensure high standards in customer service, hygiene, and compliance - Liaise with senior management to drive operational improvements Requirements: - Minimum 2 years of management experience in hospitality or retail coffee - Strong leadership, team management, and communication skills - Highly organised and capable of multitasking across two locations - Proficient in POS systems, reporting, and stock control - Hands-on, proactive, and results-driven - Flexible and reliable, with the ability to travel between stores as needed What We Offer: 1. Competitive salary based on experience 2. Full handover and training support 3. A positive, fast-paced environment with strong brand identity 4. Opportunity to grow within a recognised international franchise

Fisherman Greenwich is looking for enthusiastic, reliable individuals to join our team! Whether you’re starting out or ready to take on a leadership role, we have flexible positions available for Team Members, Shift Supervisors, and Team Leaders. About the Roles: Team Member: Help prepare and serve delicious fish and chips, provide excellent customer service, and keep the shop running smoothly. No experience needed—we provide full training! Shift Supervisor: Support daily operations by leading the team during shifts, ensuring great service, and assisting with shop management. Ideal for those ready to step into a leadership role. Team Leader: Manage shifts, lead the team, handle customer enquiries, and help improve our service and operations. Leadership experience is a bonus, but we offer training to help you grow. What We Offer: Competitive pay from £8 to £10 per hour based on role and experience Flexible working hours (evenings, weekends, part-time, and full-time) Friendly, supportive team environment Full training and opportunities for career growth What We’re Looking For: Positive attitude and willingness to learn Reliable and hardworking team players Good communication skills Flexibility to work evenings and weekends How to Apply: Please send us a message with: Your availability (days/times you can work) Whether you're looking for part-time or full-time Where you're based and how far you are from Greenwich We’ll be in touch to arrange a quick chat!

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are. A grand, traditional pub in London Bridge, The Barrow Boy and Banker draws a crowd of city workers during the week and tourists at the weekend. Popular for its pies and ales, you can expect a busy, bustling atmosphere. What we can offer you: An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. Discounted hotel stays at hotels in the Fuller’s Family Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday. What we look for in an Assistant Manager: Ability to create a friendly atmosphere for the team and customers. A hands-on leader with the ability to manage the day-to-day running of the business. A confident manager with great decision-making skills. Enjoy working in a fast-paced environment. Interest in learning new skills to enhance your career with our industry leading training and development. Great communication skills Passion for fresh food, great wines, and engaging service. Someone who is familiar with Design my night.

Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 20% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: •⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. •⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. •⁠ ⁠Ensure adherence to health and safety regulations. •⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. •⁠ ⁠Monitor financial performance, including sales, costs, and budgets. •⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: •⁠ ⁠Management experience within counter service / QSR sites. •⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. •⁠ ⁠Excellent organisational and communication skills. •⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. •⁠ ⁠Strong understanding of financials, particularly GP and labour controls •⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure •⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: •⁠ ⁠Competitive salary and benefits. •⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs •⁠ ⁠A supportive and fun work environment. •⁠ ⁠Opportunities for professional growth and development.

Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Supervisor here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge

The Agency Manager plays a pivotal role in overseeing the operations of the agency, ensuring that all aspects run smoothly and efficiently. This position requires a strong leader with a background in hospitality or hotel management, who can inspire and manage a team while maintaining high standards of service. The Agency Manager will be responsible for developing strategies to enhance customer satisfaction and drive business growth.

We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week

At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - Monday to Friday - Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year - 50% off across Scarpetta Restaurants - A supportive, people-focussed culture - Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Bartender? - Enjoy a generous discount across our restaurants on food and drinks. - Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers. - Enhanced Maternity and Paternity leave to support working families. - Group-wide access to mental health counselling, legal and financial advice. - Advance access to earned wages via Wagestream. - A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Bartender: - Be instrumental in all bar and bar area operations from breakfast to dinner, keeping a bar well-stocked of supply, syrups and glassware. - Capture guests' flavour profiles, offering recommendation of wines, beers and cocktails -- serve and create with pride! - Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's ** in Soho and The Wolseley City in Monument.** $16.21 - $18.71 / hour

Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants?** La Mia Mamma** is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: - Oversee day-to-day operations and ensure the highest standards of service. - Lead, motivate, and train the team to create a cohesive and effective workforce. - Manage staff schedules and handle recruitment as needed. - Maintain and enhance customer satisfaction by addressing feedback and implementing improvements. - Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality. - Monitor financial performance, including budgets, sales, and cost control. - Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: - Proven experience in restaurant management. - Strong leadership and team-building skills. - Excellent communication and interpersonal abilities. - Customer-focused mindset with a passion for exceptional service. - Strong problem-solving and decision-making capabilities. - Financial acumen to manage budgets and control costs. - Ability to work under pressure and maintain composure in a fast-paced environment. - Knowledge of Italian cuisine and culture is a plus. Benefits: - Salary range £38K-£50k depending on experience (incl. service charge) - Opportunities for career growth within our expanding group. - Comprehensive training and professional development in Italian hospitality. - Supportive and dynamic team environment. - Staff meals and discounts at all our restaurants.

Company: India Fine Food Ltd Salary: circa £31k - £39k (37.5 hours/week) Contract: Full-time, 52 weeks per year India Fine Food Ltd ta Village Tandoori is seeking a highly skilled and experienced Bengal Cuisine Chef with expertise in developing and preparing authentic Bangladeshi dishes from the Chattogram (Chittagong) and Sylhet regions. This is an exciting opportunity for a passionate chef to join our dynamic team and contribute to the delivery of exceptional dishes at our renowned restaurant in North London. Key Responsibilities: - Menu Planning & Development: Design and plan innovative, authentic Bangladeshi menus, focusing on regional specialties from Chattogram and Sylhet, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, and Morog Pilau, ensuring that each dish reflects the essence of these regions while appealing to a diverse clientele. - Food Preparation: Lead the preparation, seasoning, and cooking of high-quality dishes, maintaining traditional flavors and presentation standards. - Kitchen Operations Management: Oversee and supervise the daily kitchen operations, ensuring smooth service and effective kitchen workflows. Manage kitchen staff schedules, monitor kitchen performance, and address any issues promptly. - Team Leadership & Training: Inspire and lead the kitchen team, providing guidance, training, and support. Encourage continuous development of culinary skills and ensure all team members adhere to high standards of food preparation and presentation. - Supplier & Stock Management: Order supplies from Bangladeshi wholesalers and inspect the quality of produce to ensure authenticity and freshness. Monitor inventory levels, track stock rotation, and minimize waste. - Health & Safety Compliance: Ensure adherence to hygiene, health, and safety regulations, including food safety standards and safe handling procedures. Conduct regular inspections of kitchen equipment and maintain cleanliness standards. - Cost Control & Budgeting: Help manage kitchen budgets by controlling food costs and waste. Work closely with restaurant management to ensure profitability while maintaining high-quality standards. - Quality Control: Ensure that all dishes meet our restaurant’s high standards of quality, taste, and presentation. Continuously assess and improve food quality, based on customer feedback and kitchen reviews. - Customer Satisfaction: Address any special dietary needs or requests and ensure that guests are satisfied with the quality of their meals. Assist in creating an inviting dining atmosphere and positive guest experience. - Industry Trends & Networking: Stay up-to-date with developments in regional Bengali cuisine and network within the Chittagonian and Sylheti food communities in the UK and Bangladesh to keep our offerings relevant and dynamic Requirements: - Experience: Minimum of 3 years of hands-on experience as a head chef or senior chef de partie, with a deep understanding of Bangladeshi cuisine, particularly from the Chattogram and Sylhet regions. - A recognised level 1 Chef Qualification or Bengal Cuisine Qualification preferred - Specialization: Expertise in cooking traditional Bangladeshi dishes, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, Morog Pilau, and other regional specialties. - Leadership Skills: Proven experience leading a kitchen team, with strong management, organizational, and communication skills. Ability to motivate and inspire kitchen staff to maintain high standards. - Communication Skills: Fluency in Bengali is essential, with a Chittagonian or Sylhetti dialect preferred. - Cost Management: Experience in managing kitchen budgets, controlling food costs, and minimizing waste while maintaining top-notch quality. - Hygiene & Safety: In-depth knowledge of health and safety regulations, food safety, and hygiene practices in a professional kitchen. - Creativity & Innovation: Ability to create innovative and creative menus while staying true to the authenticity of the dishes. - Attention to Detail: Strong attention to detail when preparing, plating, and serving dishes to ensure a consistently high-quality dining experience. - Candidate's must have the relevant authorisation to work in the UK although Visa Sponsorship may be offered to the candidate who meets the requirements for this role. What We Offer: - Competitive salary. - Full-time, permanent position (37.5 hours per week). - A vibrant, supportive work environment with opportunities to showcase your culinary skills. - The chance to be part of a respected company that values quality, authenticity, and customer satisfaction. - Opportunities for professional growth and development within the company. If you are a talented chef with a passion for Bangladeshi cuisine, a natural leader, and someone who thrives in a fast-paced environment, we would love to hear from you. To apply, please send your CV and a cover letter outlining your experience and expertise in Bangladeshi cuisine to the HR Manager. Join us at India Fine Food Ltd and be part of a team that celebrates the richness and diversity of Bengal’s culinary traditions.

ASSISTANT GENERAL MANAGER ROLE ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As an Assistant General Manager, you'll be supporting our General Manager’s at the heart of our fast-paced, high-energy restaurants and support leading a team that thrives on good vibes, togetherness, and a free spirit. This isn’t just another management role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: Restaurant Assistant General Manager London (100% Onsite) £36,500 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £38,000) Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As second in command, you'll be supporting the captain steering daily operations to ensure top-notch service, delicious food, and happy customers and you’ll be taking the lead when the manager is not there. Leading by example, you'll inspire and energise your team, jumping in when needed to keep things running smoothly. With a keen eye on efficiency, you'll optimise workflows, manage stock, and keep costs in check—without ever compromising on quality. Compliance is key, so you’ll make sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and retaining a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience while working towards becoming the manager of your very own restaurant. About you: - At least 1 year of previous management experience - Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry - Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience - On your way to become a great people leader – honing in on the art of inspiring and energising a team while fostering a fun, supportive work environment - Solid Operational knowledge, including stock management, compliance, and cost control - Hands-on approach—willing to step in and support the team when needed - Excellent communication skills, with the ability to engage both staff and customers - A problem-solver who stays cool under pressure and can adapt quickly to challenges - Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus What’s on Offer: - Competitive bonus plus salary top ups based on the complexity of the location - 28 days holiday a year + day off on your birthday + 1 extra day for every two years working for HOP - Structured career ladder for development - Free food on every shift - Team events & parties - Referral scheme - Flexible pay through wagestream - 50% discount when you come with family or friends - Gifts on special occasions Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.

HOP MASTER ADVERT Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the Hop experience across our new sites. Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: + At least 1 year of previous supervisor/management experience + Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry + Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience + Some operational knowledge, including stock management, compliance, and cost control + Hands-on approach—willing to step in when needed + Honing the craft of excellent communication skills, with the ability to engage both team members and customers + A problem-solver who stays cool under pressure and can adapt quickly to challenges + Passion for food and service, with an understanding of Vietnamese cuisine or culture being a bonus ** ** What’s on Offer: + Competitive hourly rate + day off on your birthday + 1 extra day for every two years working for HOP + Structured career ladder for development + Free food on every shift + Team events & parties + Referral scheme + Flexible pay through wagestream + 50% discount when you come with family or friends + Gifts on special occasions ** ** Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.