Customer service team leader jobs in Royal Tunbridge WellsCreate job alerts

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Chartwells on a part time basis contracted to 14 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Please note: This role is contracted to 38.2 weeks per year Could you bring your passion and culinary skill to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: • Preparing delicious, high-quality food that delights our clients and customers, • Overseeing and implementing menu changes, • Identifying opportunities to improve our food services, • Listening and acting on customer feedback to consistently improve our food services, • Supporting with the creation of new menus and creative food concepts, • Representing Chartwells and maintaining a positive brand image, • Monitoring inventories to keep our kitchens well-stocked, • Overseeing kitchen cleaning responsibilities to maintain hygiene standards, • Be passionate about great-tasting food and exceptional customer service, • Hold a City & Guilds 706/1 & 2 or NVQ equivalent, • Have experience supervising a team, • Have experience in a similar Chef role, • Hold a Food Hygiene certificate Job Reference: com/1504/43486001/52781729/R/BU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 24 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: • Preparing perfectly blended drinks and serving high-quality food that delights our customers, • Keeping the bar area clean, • Receiving and processing payments (cash and credit cards), • Being an enthusiastic team player and excellent communicator, • Maintaining stock of clean mugs and plates, • Learning about brewing methods, beverage blends, food preparation and presentation techniques, • Check if brewing equipment operates properly and report any maintenance needs, • Representing Costa and maintaining a positive brand image, • Complying with Food Handling & Hygiene standards, • Be a brilliant communicator and easily build relationships, • Have previous experience in customer service, • Strive for excellence in an eager and motivated manner, • Take initiative and make decisions that are right for our customers, • Have Hands-on experience with brewing equipment, • Possess the ability to work under pressure Job Reference: com/1404/74747001/52802592/BU #One Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Motorrad Sales Manager Stratstone BMW Motorrad Tunbridge Wells Competitive salary with bonus, company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career? We are looking for an experienced Motorcycle Sales Manager who is ready to take the next step up in their career. You will have the opportunity to lead a busy and successful Sales Team at BMW Motorrad Tunbridge Wells. If you are determined, motivated and thrive in high pressure environments whilst enjoying the journey, this is the role for you. As a Sales Leader, you will have the support of the Head of Business to; develop, encourage, inspire, and enhance the team's current sales and success by providing the Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for unparalleled success. Why Lithia UK? Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission, this is why you’ll have access to the coaching, mentoring, and the tailored training programmes you need to flourish. As a testament to your development, you will have the opportunity to apply for our Aspiring Head of Business programme, this is tailored around individual future aspirations and skills growth. We will empower you to drive your own career with the support from senior leaders and our dedicated learning and development team. Experienced leaders: Our progressive environment, coupled with supportive experienced leaders, ensures you're equipped with the tools, mentorship, and opportunities to feel confident to accelerate your journey. Your Journey as a Sales Manager: • You will be the driving force behind your Sales Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved, • Ensuring your sales team delivery and maintain a high level of customer service and achieving top CSI scores for your dealership, • Responsible for the implementation of compliance in regards to maintaining manufacturer standards and obligations to the customer, ensuring trust and integrity in all that we do, • Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations, • Inspirational leaderships skills, Able to motivate a team to work collaboratively and exceed targets, maximising profitability and achieving the highest standards, • Able to showcase an impressive sales background in the automotive industry, backed by exceptional communication and negotiation skills that continually drive success, • Genuinely passionate for providing exceptional levels of customer service, leaving lasting smiles on our customers’ faces!, • Flexible in your approach, working collaboratively with our Telesales and Retention Team, who support with the enquiry management of your dealership, • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of ___, ___ and ___. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process.

AFTERSALES & TECHNICAL SUPPORT ENGINEER Due to continued growth this established and market-leading manufacturer of special vehicles is looking for an Aftersales & Technical Support Engineer to join their team covering the southeast region. This is an exciting opportunity to join the UK team and is a full-time remote role, Monday to Friday days with approx. 3-4 fully expensed overnight stays monthly. The Aftersales Engineer & Technical Support engineer will work in various settings, including customer sites, manufacturing facilities and service centres and will involve travel to different locations to perform on-site repairs and maintenance as well as some international travel to production facilities in Germany and Poland. The Aftersales & Technical Support Engineer will be responsible for providing technical support, maintenance, repairs and troubleshooting for ambulances and various other types of vehicles. Your role will involve diagnosing and resolving technical issues, performing preventive maintenance, carrying out repairs, conducting vehicle inspections and ensuring optimal performance of the equipment to minimise vehicle downtime. The successful candidate will have a solid background in Auto electrics with ideally an NVQ Level 3 in vehicle maintenance or equivalent with experience in engineering, auto electrical, and mechanical and proven experience in a similar role, preferably in the emergency vehicle sector In return you will receive a salary of £19.50ph door to door + Overtime +Healthcare + Pension + Company Van + Phone + Laptop + 23 Hols + Stats THE COMPANY The company is a leading manufacturer of special vehicles, including ambulance vehicles, mobile clinics, armoured security vehicles, command units and numerous other medical vehicles. Over the last 10 years they have experienced consistent growth and remain the market leader in their field. The UK arm is responsible for all sales and aftersales in the UK. THE OPPORTUNITY This is an exciting opportunity for an ambitious individual to join this company and take ownership of this autonomous role. Key Responsibilities: 1. Conducting routine maintenance tasks on vehicles and equipment., 2. Responding to service calls and inquiries from customers regarding technical issues., 3. Diagnosing equipment and vehicle malfunctions and performing repairs or replacements of defective parts., 4. Installing, configuring, and commissioning new equipment at customer sites., 5. Conducting equipment inspections to identify potential issues and recommend preventive measures., 6. Work with team members to organise workload and repair planning., 7. Collaborating with other team members, including sales and engineering teams, to provide comprehensive customer support., 8. Documenting service activities, including job cards, parts returns, and technical documentation., 9. Providing technical training and support to customers and internal staff as needed., 10. Adhering to safety protocols and guidelines while performing service activities., 11. Keeping up-to-date with advancements in technology and product developments to enhance service delivery. THE SUCCESSFUL CANDIDATE This company are a true service provider, so the successful candidate must be relationship driven with a natural problem-solving ability. Qualifications & Skills: • NVQ Level 3 in vehicle maintenance or equivalent (preferred, not essential), • Experience in engineering, auto electrical, mechanical or a related field., • Proven experience in a similar role, preferably in the emergency vehicle sector, • Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues., • Proficiency in using diagnostic tools, equipment manuals, and schematics to identify and resolve problems., • Excellent communication and interpersonal skills to interact effectively with customers and team members., • Ability to work independently and prioritize tasks in a fast-paced environment., • Willingness to travel to customer sites as required., • Certifications or training in relevant technologies or equipment is a plus e.g vehicle climate systems, air suspension, battery electric vehicle certification. The Aftersales & Technical Support engineer role is a fantastic opportunity to enhance your career. In return you will receive a salary of £19.50ph door to door + Overtime +Healthcare + Pension + Company Van + Phone + Laptop + 23 Hols + Stats If you wish to be considered for this exciting opportunity please use the ‘apply now’ button or contact Jo Eley or Jo Bailey on (phone number removed) for further details. BE Engineering Ltd is a relationship driven recruiting partnership offering a confidential and personalised career service throughout the UK. We are interested to hear from high calibre professionals across all areas of engineering and manufacturing who are looking for their next progression. Our highly motivated and quality driven consultancy will work to connect you with the very best opportunities in the market. Contact us on (phone number removed)

Customer Service Manager 8-Month Contract, starting May 2026. Location: Tunbridge Wells Salary: £45,400 per annum + Excellent Benefits, generous holiday, pension, parking, +++ Hours: 35 hours a week - 9-5pm Monday - Friday. Option for 1 day hybrid working following initial 3 month induction period. Are you a dynamic leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and possess the ability to inspire and motivate a team? Our client, based in Tunbridge Wells is looking for an enthusiastic individual to join their vibrant and busy team for an exciting 8-month contract. If you're ready to make a significant impact and help our clients feel valued, this is the opportunity for you! What You'll Do: Lead and manage a dedicated team of customer service representatives. To be responsible for the Customer Services/Repairs Service Teams in relation to the planning and control of their workload as well as their training, overall performance, providing guidance and direction to ensure enquires and requests are responded to within agreed performance targets for speed, efficiency, and quality. Maintain and develop internal customer relationships through regular meetings and a greater emphasis on challenging poor performance and embedding the Customer Experience Strategy. Ensure call monitoring is undertaken, and constructive feedback is given to staff for individual and team benefit. Regularly reviewing calls and through 1-2-1's and appraisals, taking action to ensure service standards, performance targets and expected behaviours/values are embedded and reflected in the team's approach. Develop and implement effective customer service strategies that enhance the customer experience. Handle escalated customer enquiries and resolve issues with a positive and proactive approach. Monitor team performance and provide coaching and training to ensure high standards are met. Collaborate with various departments to improve processes and customer satisfaction. Analyse customer feedback and implement improvements based on insights.What We're Looking For: Proven experience in customer service management, preferably within the housing/repairs/property or service industry. Strong leadership skills with the ability to motivate and develop a team. Excellent communication skills, both verbal and written. A customer-centric mindset with the ability to build rapport quickly. Proficiency in customer service software and Microsoft Office Suite. A positive attitude and a willingness to tackle challenges head-on.How to Apply: Are you excited about this opportunity? We'd love to hear from you! Please send your CV online. This role is being managed by Debbie Foster - Office Angels Tunbridge Wells - (phone number removed) (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

The Role Lead, coach, and develop the internal customer service/administration team Oversee day-to-day operations supporting sales reps, customers, and 29 engineers Manage workload allocation, team performance, and service delivery Take ownership of invoicing, customer contracts, and month-end repo

Air Conditioning Engineer Team Leader Lead, Inspire, and Advance Your Career. Are you an experienced Air Conditioning Engineer ready to take the next step into leadership? Do you want to work for a forward-thinking company delivering cutting-edge cooling, heating, and conditioned air solutions acro

Service Desk Team Leader - Software Department. We are a forward-thinking software and technology provider supporting a diverse customer base with high quality solutions and excep.

Additional family cover can be arranged at a cost Employee Assistance Program What You’ll Do Prospect and develop new potential client relationships to gain new business Analyse customer needs and present UPS solutions/services. If you have the qualities and drive to lead yourself or teams

Co-op Group is looking for a Customer Team Leader in Westerham to lead the team and ensure great service. Responsibilities include running day-to-day operations, coaching the team, and supporting performance through merchandising. Candidates should have a passion for leadership and be able to work f

As a key part of our team, you'll contribute by assisting customers and maintaining store standards.

A large UK supermarket chain is seeking a Team Leader to drive performance within their in-store Online teams. The ideal candidate will have experience in team leadership, be able to build effective relationships, and ensure high service delivery.

New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellenc

PPHE Hotel Group is seeking a Food and Beverage Team Leader/Supervisor for Chino Latino at Park Plaza Riverbank London. This role is pivotal in managing guest interactions, inspiring team members, and ensuring service excellence in a vibrant setting known for its Pan-Asian cuisine. Applicants should

Act as a role model to strengthen Gant’s customer service guidelines to the team and ensure top-class service. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets. Recruit, train and develop team members, ensu

The Customer Relationship Team Lead plays a critical role in delivering exceptional service to Brook Green Supply’s most strategic customers. Lead, coach, and inspire a team of Customer Relationship Managers to deliver best‑in‑class customer experiences. Adapt team priorities and processes to

Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!. Departmental productivity & service incentive scheme. Who plays a hands‑on role leading by example, and taking opportunities to motivate, train

A growing DTC fashion brand is seeking a Customer Service Team Lead to guide their support team. You will oversee daily operations, ensuring exceptional customer service while coaching team members. Ideal candidates will have 2+ years in e-commerce customer service, strong English communication skil

Aimbridge in North East, England seeks a Food and Beverage Team Leader to oversee hotel F&B operations. This role focuses on exceptional service delivery, staff management, and compliance with food and beverage standards. Join a diverse team committed to a people-first approach in hospitality.

Ideal candidates will have leadership experience in a retail or customer-facing environment, be driven to improve performance, and have a proven track record of delivering exceptional customer service. In this role, you'll lead a team to ensure an outstanding experience for customers by managing sto

Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members. Motivate, coach, and support your team to deliver great service and efficient operations. Passion for people and leadership.

A leading coffee brand in Royal Tunbridge Wells is seeking a Team Leader who will energize and support the team while maintaining high service and coffee standards. The ideal candidate will be reliable and accountable, with experience or readiness for leadership. This role includes training new Bari

A leading medical technology firm is looking for a passionate Service Team Leader to oversee Field Service Engineers in South East UK. The role involves managing repairs, ensuring customer satisfaction, and maintaining service standards.

As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Support the People & Service Manager to consistently delight customers through delivering the best customer journey a

Greggs plc is looking for Team Members in York and North Yorkshire to deliver excellent customer service across various channels. In this role, you will maintain shop cleanliness, prepare beloved products, and create a welcoming experience for customers.

Participate in regional Team Leader meetings and support wider team activities. You’ll work closely with Specialists, sales teams, RBMs, and technical colleagues to ensure customers receive outstanding value and consistent service delivery. Work with RBMs, Sales teams, and TAG to deliver quality r

We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers. Create a team that delivers outstanding, friendly and helpful service to all our customers. As a Checkout Team Leader you’re the driving force behind our Checkout team and as part

The successful candidate will run an efficient shop, provide excellent customer service, and develop retail staff. Key responsibilities include leading the team, handling operational costs, and supporting recruitment.

A leading customer service team in London seeks a Manager to take strategic responsibility for the Customer Service Team. Candidates should have a degree or equivalent qualification and extensive leadership experience in customer service. The role involves strategic planning, team development, and p

A retail company in Greater London is seeking a Store Manager to lead store operations, drive sales, and ensure excellent customer service. The ideal candidate has previous retail management experience, strong leadership skills, and a commitment to customer satisfaction. This role involves motivatin

A prominent automotive service provider based in Cleckheaton is seeking a proactive Service Administrator to join their team. The ideal candidate will be responsible for enhancing customer experiences, ensuring efficient service booking approvals, and maintaining precise administrative activities.

As Deputy Team Leader, you’ll support our two Area Planning Team Leaders in managing the area-based planning teams. You’ll take part in recruitment and performance management, with support from your Team Leader. This is a great opportunity to join a high-performing Development Management team in

This role includes liaising with the kitchen, managing stock, and delivering excellent service at customer sites. A catering service company in Greater London is seeking an experienced Catering Supervisor to oversee operations at various outlets. The ideal candidate will have supervisory experience

To build, manage and develop a strong ISP networking team providing customer centric services. To effectively communicate orally and in writing both within the technical team, the wider organisation and to customers. Vorboss is looking for a Team Leader Senior Network Engineer to help manage the con

A tenancy deposit service provider in Hemel Hempstead is seeking a Customer Operations - Team Leader to lead a team of Customer Service Advisors. The ideal candidate will have a strong commitment to customer service and experience in people management. Responsibilities include managing team performa

A leading pharmacy chain in the UK is seeking a Pharmacy Team Leader to lead their team and support day-to-day operations.

I targets, and providing high-quality customer service. This is a permanent position, offering stability and a chance to make a meaningful impact within the team. MMP Consultancy is seeking an Experienced Scheduler Team Lead to join a National Contractor in East London.

A leading motorway service company seeks a Team Member to deliver exceptional customer service in a fast-paced environment at their Cherwell location. Responsibilities include greeting customers, processing orders, and ensuring workspace cleanliness.

M&S is looking for a passionate Team Manager in Food to lead a dedicated team on the shop floor in Greater London. Ideal candidates will have proven leadership experience, strong commercial awareness, and the ability to adapt and coach teams effectively. This role involves inspiring the team, managi

A well-established automotive company in Warrington is seeking a Service Consultant to deliver exceptional aftersales service. The role requires managing customer enquiries, providing clear communication about repairs, and ensuring efficient operation of the service department. Candidates should hav

This role blends leadership, customer service, and operational management. Clarks is seeking an enthusiastic Assistant Store Manager to join the team in York, Monks Cross. The ideal candidate will support the Store Manager, lead the retail team, and ensure smooth store operations.

This hands-on leadership role requires guidance and motivation of a multiskilled team to achieve high service standards and strong commercial results. This position promises a dynamic work environment where leaders thrive and support their team's growth. Marks & Spencer Plc is looking for a Team Man

Act as a deputy for the other region’s Team Leader when needed, providing leadership continuity, supporting escalations, and helping drive aligned ways of working across regions. Customer Operations & Logistics, dedicated to delivering outstanding service, maximising case fill rates and on‑time

The role includes supervising and motivating the team, ensuring the highest levels of service, and assisting the Store Manager with various operational tasks.

Responsibilities include leading service, overseeing restaurant operations, and mentoring staff, while the ideal candidate will have previous hospitality experience and strong leadership skills. Join a culture that values teamwork, training, and well-being.

Support the Team Leader in managing the behaviour, welfare and safety of all young people whilst in the care of the Fire Service. Diversionary Activities Assistant Team Leader (PHOENIX) – Tyne & Wear Fire and Rescue Service. Undertake a variety of administrative duties in relation to the role incl

A global specialty retailer is seeking an Assistant Manager to oversee daily operations, drive sales, and provide exceptional customer service.

Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Provide exceptional customer service and respond to customer needs in a timely, friendly, and professional manner. Join the Non-Perishable team at one of our t