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We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, ReAssure, AVIVA, M&G Prudential and Nest. Customer service is at the heart of everything we do, and our aim is to transform our clients' operation

We have a great opportunity for a Customer Service Administrator to join the team at our Hemel Hempstead branch. The successful candidate will work closely with the Sales team and have a pro-active approach to sales and customer service; therefore excellent communication and organisation skills a...

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!. What does the Customer Service Representative role invo...

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. Proactively identify and assess customers’ needs to achieve customer satisfaction. Keep records of customer interactions, process customer ac...

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!. What does the Customer Service Representative role invo...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Excellent customer service, organisation and multi-tasking skills. Maintain high customer services levels in line with company KPIs.

What You’ll Be Doing Be the first point of contact for customers via phone, email, and secure messaging Assist customers with queries, payment processing, account updates, and more Help customers in early-stage arrears get back on track with their payments Work closely with teams across the busin...

We have a great opportunity for a Customer Service Administrator to join the team at our Hemel Hempstead branch. The successful candidate will work closely with the Sales team and have a pro-active approach to sales and customer service; therefore excellent communication and organisation skills a...

Key Functional Areas Provide inspirational line management to a small team of customer Service Co-ordinators Provide daily support/guidance to Customer Service Co-ordinators Effective and professional communication with customers to correctly manage customer expectations where necessary To issue ...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Maintain high customer services levels in line with company KPIs. Excellent customer service, organisation and multi-tasking skills.

Senior Customer Service Specialist. Monitor and report on customer feedback to drive continuous improvement in service delivery. Proven experience in customer support, preferably within the renewable energy sector.

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. Meet personal/customer service team sales targets and call handling quotas. Keep records of customer interactions, process customer accounts ...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Excellent customer service, organisation and multi-tasking skills. Maintain high customer services levels in line with company KPIs.

As a result of a strategic growth plan, they are now looking to recruit a hands-on customer services supervisor to strengthen their service offering. An experienced customer service specialist you will, ideally, have experience of implementing and sustaining processes from grass roots. You will b...

Ensure the highest standards of service to our customers. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward. We have a great opportunity for a Customer Service Administrator to join the team at ou...

To support the customer services department with key administrative duties, supervising and working alongside customer service co-ordinator team. Provide inspirational line management to a small team of customer Service Co-ordinators. Provide daily support/guidance to Customer Service Co-ordinato...

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. We are looking for a CSS to act as a liaison to provide product/services information and resolve any emerging problems that our customers or ...

Previous experience in a customer service or call centre environment (preferably in financial services or regulated sectors). Ensure positive customer outcomes and help uphold high service standards. Customer Service Associate – Consumer Lending.

The aim of this role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high levels of customer satisfaction. Proactively identify and assess customers’ needs to achieve customer satisfaction. Meet personal/customer service team sales targets and call...

You will be responsible for converting customers into passionate evangelists. Communicate with customers via phone, email and chat. Work with internal departments to meet customer's needs.

Monitor and report on customer feedback to drive continuous improvement in service delivery. Senior Customer Service Specialist. In this role, you will be the primary point of contact for our clients, ensuring exceptional service delivery and fostering long-term relationships.

Job Title: Customer Service Advisor (Full-time). The role is ideal for someone who is proactive, personable, well-organised, and passionate about providing high-quality service. Make customer care calls and arrange appropriate follow-up support.

Mobile Customer Service Coordinator Position Requirements Previous experience in a Customer Service environment with strong Customer Service Skills Confident in dealing with difficult situations Proficient in the use of all Microsoft Office (Word, Excel, Power Point and Outlook) Full UK driving l...

This is an exciting opportunity for someone with a passion for delivering excellent customer service and an interest in the financial services sector. We are currently recruiting on behalf of our client, a well-established financial institution, for a Customer Service Representative to join their...

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider. Maintain high customer services levels in line with company KPIs. Excellent customer service, organisation and multi-tasking skills.

Ability to provide Customer Service to existing customers over the phone, webchat & Email. Previous experience working in customer service, preferably insurance. Operations and Customer Service?.

The successful candidate will work closely with the Sales team and have a pro-active approach to sales and customer service; therefore excellent communication and organisation skills are essential. Ensure the highest standards of service to our customers. Our knowledgeable staff, responsive servi...

To drive change as required by working closely with the outsourced contact centre and internal businesses on ways to improve the customer service proposition Ensure the outsourced contact centre hits weekly sales targets for telephone order line to drive a profitable channel Develop and implemen

Responsibilities: - Maintain high customer services levels in line with company KPIs - Build effective relationships with clients and assist the team in service delivery - Preparation of documentation for assignees - Responsible for data integrity for assignee records - Filing and uploading relev...

To provide excellent customer service and administrative support. To respond to incoming enquiries and provide excellent customer service. Previous experience in customer service and/or sales support – Essential.

Deliver expert consulting services for floating offshore wind farm projects, advising on installation strategies and ensuring alignment with innovative floating wind technologies.

Receive orders and enter them in SAP system after performing validations on order following defined business rules Inform customers in case of quality issues related to product, recalls, or put on hold situations Handle backorders and returns for customers: entering into system, obtaining approv

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The ideal candidate will be a self-starter, enthusiastic, and will play a starring role in helping craft and implement strategies and workflows with a specialized focus on order management and inventory transactions to assist our Customer Service and Supply chain teams. Review customer disputes o...

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We're looking for an exceptional Service Coordinator to join our commercial HVAC team to manage our field service engineers and customer relationships. Providing regular updates to customers throughout the service process. This pivotal role ensures seamless service delivery while maximising engin...

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Customer Service Associate – Dutch or French speaking. Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs. Receive and answer customer contacts through phone, e-mail and fax and record in call ...

We are now supporting their search for a proactive and organised Customer Service Co-ordinator to join their dedicated team. Resolving customer service issues promptly and professionally. A commitment to exceptional service, innovation, and customer support lies at the heart of everything they do...

Managing customer enquiries and complaints via phone, email, post, social media, and other platforms Logging all incoming issues and complaints in the internal CRM system Organising product collections and coordinating with the Despatch department Supporting Service Agents with information and

Express Recruitment are representing a market leading business who are looking to hire a Customer Service Manager to join their Customer Service team on a full-time, permanent basis. Their successful candidate will lead the customer service operations, managing day-to-day support, driving service...

This role will lead all customer service across EMEA regions, working closely with HQ and In-market subsidiary teams, leading a significant team and reporting directly into the Sales Director. Manage and support the Customer Service team based in our clients head office. Lead, motivate, communica...

Work with Service Desk Managers (SDM) to effectively support and develop the Level 1 Service. To work closely with the SDM and other SD TLs to provide an exceptional level of service to both customers and internal stakeholders. Ensure that all customer interactions into the Service Reception team...

Meet and exceed our customer service quality goals, compliance regulations, and productivity targets. Create an amazing customer experience that people value and we are proud of. As a customer advisor specialist, your daily responsibilities will include:.

To drive change as required by working closely with the outsourced contact centre and internal businesses on ways to improve the customer service proposition Ensure the outsourced contact centre hits weekly sales targets for telephone order line to drive a profitable channel Develop and implemen

Scheduling and dispatching service engineers based on urgency, location, and technical requirements Coordinating with field technicians to prioritise calls and ensure timely completion Providing regular updates to customers throughout the service process Maintaining detailed service records an