Customer specialist jobs in Birmingham - Page 11Create job alerts

Customer Experience Specialist - Birmingham, West Midlands. We are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every cust

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Maintain a collaborative, curious, and proactive mindset, and work towards improving how we center our marketing around

Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. Customer Experience Specialis

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Collaborate with campaign, content, and digital channel teams to design and implement lead generation and nurture campa

We are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. Customer Experience Speci

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Conduct targeted persona research and collaborate across teams to create actionable Ideal Customer Profiles and user jo

The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. Actively monitor customer satisfaction levels and work to improve outcomes and customer perceptions;

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. B2B marketing, customer experience, campaign strategy, or a related field; experience in consulting or professional ser

You will maintain showroom standards, provide exceptional customer service, and drive sales.

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Maintain a collaborative, curious, and proactive mindset, and work towards improving how we center our marketing around

A leading customer success platform is seeking a Senior Customer Support Associate to enhance customer satisfaction and support. Responsibilities include providing support via various channels, leading product training, and maintaining a high customer satisfaction level.

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Support the development and execution of customer experience strategies that inform campaign plans and journey-led mark

You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. Act as the central point of accountability fo

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and tran

We are looking for an experienced and strategically minded Customer Communications Specialist to own all external communication channels directed at our existing customer base. Internal Alignment: serve as the core liaison between Marketing, Product, Engineering and Customer Success to translate tec

As a Customer Experience Senior Specialist, you will support the design and execution of end-to-end, audience-first marketing strategies grounded in customer experience principles. Use marketing performance data and customer engagement insights to help optimize messaging, journey structure, and audi

As a CSM, you will manage a portfolio of customers in the UK&I region, helping them implement, roll out, and achieve ROI from the monday. Act as the customers primary CRM advisor, guiding them throughout their lifecycle with monday. Deliver best practices around CRM governance, reporting, automati

The role involves managing customer non-conformance issues, conducting audits, and driving continuous improvement. A leading supply chain solutions provider is seeking a Customer Quality Engineer at their Derby site.

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. Champion Loyalty: Work closely with the team to grow Starbucks Rewards membership and deepen customer interactions. Deliver Insights:

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

A leading business travel company in the East Midlands is looking for a customer service professional to join its team.

Customer Experience Specialist – Home Chocolate Factory. Keep detailed and accurate records of customer interactions in our CRM (Zoho or similar). Share customer feedback and insights with the wider team to continuously improve the experience.

The role of Customer Solution Specialist (CSS) is dedicated to providing technical support, subject matter expertise (SME), and product advice and solutions to our regional sales teams and customers. They must be ‘customer facing’ – able to interface with prospects and customers with charisma

A UK-based manufacturing company is seeking a full-time Business Support Agent to enhance customer experiences. You will support business customers by ensuring prompt responses to inquiries about orders and product information while maintaining accurate records via CRM systems.

This role involves providing excellent customer support for Coca-Cola through various channels while working in a hybrid environment. This position offers a collaborative work culture and the opportunity to enhance customer support skills with a significant brand. Candidates passionate about custome

Liaise with customers and customer success team, to develop engaging customer stories content. Certinia is looking for a Customer Advocacy Specialist who is passionate about sales success, customer success, and operational excellence. This role will be focused on assisting in developing customer adv

A customer experience services provider is seeking a Consumer Care Advisor in Greater London to ensure excellent assistance through various communication channels.

The Account & Commercial Marketing Specialist supports the strategy and execution for BCG’s Account Based Marketing (ABM) program for BCG’s high-priority client accounts.

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

Customer Onboarding & Support Specialist. An ideal Onboarding Specialist is passionate about improving onboarding practices, contributes ideas to continuously evolve internal processes, and is deeply invested in driving customer outcomes, product adoption, and overall satisfaction with Rex CRM. We b

The Customer Experience Team are the first point of contact by phone, email and in person.

The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The role demands empathy, resilience, and a s

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. If you27re tech-savvy, solution-oriented, and eager to grow in a customer-facing role, this opportunity offers flexibility, s

You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. Act as the central point of accountability fo

A leading motor factor company in East Midlands seeks a Parts Sales Advisor to deliver excellent customer service and meet product requirements for clients. You will engage with customers primarily via telephone and counter sales, ensuring high standards of service.

A leading storage solutions company in Birmingham is seeking a Sales Consultant to provide outstanding customer service and sales solutions. With a focus on teamwork, communication, and building customer relationships, the ideal candidate is enthusiastic and motivated.

The role involves analyzing customer data, presenting insights, and driving improvements in the digital business.

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. Whatever your role in and around the store, everything you do will be focused on the customer experience. Of course, while you’

This role involves face-to-face sales, fulfilling customer orders, and maintaining high customer service standards. Ideal candidates are target-driven with strong customer service skills, and knowledge of automotive parts is a plus.

A leading agriculture technology company seeks a Customer Success Specialist in Chester. The role involves customer onboarding, support, and optimizing farm routines with dairy technology solutions. Ideal candidates have a background in customer success and strong communication skills.

A leading car rental company in the United Kingdom is looking for a Customer Service Returns Assistant to provide outstanding service at every stage of the rental process. You will work in a dynamic environment assisting customers with vehicle pickups and returns.

Global Customer Experience Specialist. The Account & Commercial Marketing Specialist supports the strategy and execution for BCG’s Account Based Marketing (ABM) program for BCG’s high-priority client accounts.

A leading global trade information provider is seeking a Customer Communications Specialist to manage external communications to the customer base.

A fintech company is seeking a Customer Support Representative to assist customers over various channels, aiming for rapid issue resolution. The ideal candidate will have at least one year of experience in customer service, particularly within the fintech or accounting sectors.

The ideal candidate will have over 5 years of experience in a customer-facing role within the fintech space. A leading financial technology company based in London is looking for a Solutions Specialist to bridge the gap between technology offerings and client needs.

We handle the boring financial stuff; like invoicing, tax reminders, and expense tracking — so our customers can focus on doing what they love. Work collaboratively with cross-functional teams to create and implement customer service processes and best practices. Proactively seek out opportunities

A leading storage solutions company in Birmingham Sheldon is seeking a Sales Consultant to provide outstanding customer service and sell storage solutions. Candidates should be friendly, enthusiastic, and motivated, with a passion for helping customers achieve their needs. The role involves working

We’re looking for an Onboarding & Customer Experience Specialist who’s confident making real decisions, not just passing cases along. Direct customer communication experience (chat, email, and/or phone). Confidence balancing customer empathy with compliance, fraud, and financial crime risk.