Customer success manager jobs in Brighton - Page 5Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The most senior member within the operations team and reporting to the Service Director, the satisfaction of our customers is the prim

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Good customer support experiences.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Customer Success Manager - Accountancy SaaS. Requirement: Customer Success Manager.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Principle responsibilities: Define implement and maintain helpdesk processes Report out on client engagement and seek to increase engagement with the software Ensure that feature releases and content is delivered and communicated effectively Responsible for collecting customer feedback and communica

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

We are currently looking for a Technical Customer Success Manager (Creator Economy) in UK. Contribute to internal knowledge systems, QA workflows, and operational processes to strengthen long‑term customer success. At least 2 years of experience in Technical Customer Success, Solutions Engineering

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Senior/Principal Customer Success Manager.

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

A leading technology company in Greater London is seeking a Customer Success Manager to develop long-term partnerships with customers in the EMEA region. This is an excellent opportunity for career growth in customer success. The role focuses on ensuring customer satisfaction and business value thro

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Experience in Customer Success, Account Management, or similar rol

Customer Success Manager at Cezanne. Customer Success team has on customers and the wider business. Our Customer Success team has grown significantly over the past year, driven by a relentless focus on customer value, low churn, and outstanding satisfaction.

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. Customer Success & Digital Enablement Manager (XRS). We are seeking a versatile Customer Success Manager who can drive our vision to em

A leading communications technology company is seeking a Customer Success Manager to drive sales growth in the UK. The ideal candidate will have strong phone sales skills and a proven track record in customer success within a SaaS or telecoms environment. This remote role focuses on maximizing the c

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

As a Customer Success Manager, you will:. You might already be in Customer Success, Technical Account Management, or a similar role. Proven experience in Customer Success or Technical Account Management role is essential.

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. At Comply, our customers’ success is our suc

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Evolve the digital customer engagement strategy to scale impact across the userbase

A global information services provider is seeking a Customer Success Manager to drive customer engagement and maximize product usage in the Greater London area. This role focuses on building strong relationships, executing personalized success plans, and ensuring customer satisfaction through contin

Ample experience in Customer Success, Account Management. They are the primary advocate and strategic partner for our largest and most impactful customers owning everything post-sales, ensuring our customers feel heard, understood and consistently realize value from our platform and all of it’s of

The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (

You’ll need to balance the customer mindset with the commercial acumen - being a customer advocate whilst upholding the technical road map. Desirable) Customer Success Experience. You’ll own a portfolio of customers across industries and tiers, guiding them post-onboarding as their trusted advis

You will manage a team of Customer Success Managers, driving customer retention and expansion in the Enterprise and Mid-Market segments. A leading SaaS company in London is seeking an experienced Manager of Customer Success to lead its UKI team. The ideal candidate has over 8 years of experience in

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

Customer Success Manager, Account Manager, or similar role. You are excited by the startup environment; you want to contribute to fine‑tuning the structure and process to scale the customer success team. At Affinity, we're passionate about our customer's success and looking for strategic, results-

Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them i

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

A technology company in Greater London is seeking a Customer Success Manager to own a portfolio of clients and drive product adoption. The ideal candidate will have over 3 years of experience in customer success, demonstrating strong stakeholder management and problem-solving skills. Key responsibil

A leading financial services firm, based in Greater London, is seeking a Customer Success Manager to lead customer engagement initiatives and drive product adoption.

A prominent EV solutions company based in the UK seeks a Customer Success Manager to manage enterprise accounts across Germany and the UK. The ideal candidate will have over 5 years of experience in Customer Success or Account Management, along with strong commercial instincts and proficiency in Ger

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Customer obsession: Apply relentless

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Support the full customer journey from onboarding to renewal and expansion.

A leading AI technology company in Greater London seeks a Customer Success Manager. This role involves cultivating customer relationships, promoting product adoption, and working with senior stakeholders to ensure success. Ideal candidates will have 4+ years in customer success, a strong understandi

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction. Drive onboarding, adoption, utilisation, and growth in Notion’s existing customer base by owning specific customer accounts. You have 5+ years experience of Customer Success at a f

An innovative EdTech company is seeking a talented junior customer success manager to ensure exceptional customer engagement.

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Demonstrate a commitment to prioritizing customer success and aligning it with c