Customer success manager jobs in Brighton - Page 6Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The operation teams focus is in two main areas: implementations and customer experience. All bugs, UX suggestions and feature requests

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

With continued expansion and new product launches underway, they are strengthening their Customer Success function and hiring a German‑speaking Customer Success Manager to manage a high‑value DACH customer portfolio. Strategic Customer Success: Run QBRs, create success plans, identify expansion

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Senior/Principal Customer Success Manager.

The Customer Success Manager (CSM) is responsible for ensuring Browzwear customers derive maximum value from their investment in our 3D fashion design software. Serve as the voice of the customer within Browzwear by providing feedback to Product, Engineering, and Customer Success teams. Customer Suc

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

A leading technology company in Greater London is seeking a Customer Success Manager to develop long-term partnerships with customers in the EMEA region. This is an excellent opportunity for career growth in customer success. The role focuses on ensuring customer satisfaction and business value thro

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A leading social impact company in London is looking for a Customer Success professional to build relationships and drive adoption of their innovative AI products. You'll be instrumental in securing expansions for the product and advocating for customer needs, all while contributing to significant s

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

We are currently looking for a Technical Customer Success Manager (Creator Economy) in UK. Contribute to internal knowledge systems, QA workflows, and operational processes to strengthen long‑term customer success. At least 2 years of experience in Technical Customer Success, Solutions Engineering

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Support the full customer journey from onboarding to renewal and expansion.

We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe’s fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. As a Customer Success Manager

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

As a Customer Success Manager, you will:. You might already be in Customer Success, Technical Account Management, or a similar role. Proven experience in Customer Success or Technical Account Management role is essential.

A prominent tech company in Greater London is seeking a Strategic Customer Success Manager to partner with large, complex clients. Ideal candidates will have 8+ years in customer-facing roles with strong skills in business process mapping and solution design.

A leading communications technology company is seeking a Customer Success Manager to drive sales growth in the UK. The ideal candidate will have strong phone sales skills and a proven track record in customer success within a SaaS or telecoms environment. This remote role focuses on maximizing the c

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

A leading analytics company in Greater London is seeking a Customer Success Manager to maximize customer engagement and retention through strategic account management.

Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction. Drive onboarding, adoption, utilisation, and growth in Notion’s existing customer base by owning specific customer accounts. You have 5+ years experience of Customer Success at a f

Customer Success Manager, Account Manager, or similar role. You are excited by the startup environment; you want to contribute to fine‑tuning the structure and process to scale the customer success team. At Affinity, we're passionate about our customer's success and looking for strategic, results-

A leading SaaS company in the UK is looking for a Customer Success Manager to manage client relationships and drive satisfaction. Candidates should have a background in audit or risk management, with fluency in English and familiarity with customer success tools being a plus. This remote role emphas

A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic

You’ll need to balance the customer mindset with the commercial acumen - being a customer advocate whilst upholding the technical road map. Desirable) Customer Success Experience. You’ll own a portfolio of customers across industries and tiers, guiding them post-onboarding as their trusted advis

A leading technology company is looking for a Customer Success Manager to join their remote-first team in the UK. The role involves owning the post-sales customer lifecycle, driving adoption, maintaining satisfaction, and ensuring retention with clients.

A leading financial services firm, based in Greater London, is seeking a Customer Success Manager to lead customer engagement initiatives and drive product adoption.

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. We’re seeking a commercially minded, consultative, and relationship‑driven Senior Customer Success Manager to own and grow

A global leader in AI for cybersecurity seeks a Customer Success Manager to manage a portfolio of customers in the UK&I Commercial segment. Candidates should have experience in Customer Success or similar positions, possess strong communication skills, and ideally have a foundational understanding o

Graduate Customer Success Manager. You’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company’s product or service.

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

Our Customer Success team follows the mission to maximize customer value in our everyday business. As part of the International Customer Success Team, you enable our customers to maximize their product experience by driving product adoption and growth opportunities at scale. Customer Prioritization:

A leading analytics company is seeking a Customer Success Manager who will focus on ensuring customers maximize value from the platform. Ideal candidates should have a degree in Business or Analytics and experience in customer success or account management within the SaaS field.

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Provide required visibility into Customer health by identifying adoption o

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

A tech health startup in Greater London is seeking a Customer Success Manager to enhance relationships with care operators utilizing their product suite. This position offers an opportunity to shape customer success practices and work closely with various departments in an expanding environment.

As a Senior Customer Success Manager, you will support boost customers through proactive, high-touch consulting to help them achieve their CX goals and maximise the value they achieve with the boost. We’re looking for a Senior Customer Success Manager (1 year maternity cover) who can influence cus