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The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Technical Support & Cu

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Job Description:Customer Service AdvisorNorth Baddesley, Near SouthamptonMonday Friday, 9am 5pm£24,000 £25,000 per annumTemporary (7-month contract) with potential to become permanentV3 Recruitment are working with a rapidly growing and hugely successful outdoor brand based near Southampton, who a

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Customer Success Engineer - SASEUnited Kingdom (Remote / Hybrid)12-Month Fixed-Term Contract£75,000 per annumFull-timeThe OpportunityWe're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering rol

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve succe

A leading technology solutions company in the United Kingdom is seeking a Customer Success Manager who will oversee the customer lifecycle and drive customer satisfaction. The ideal candidate will possess extensive experience in customer-facing roles, strong leadership capabilities, and fluency in m

Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value fr

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Serve as the voice of the customer, providing internal feedback to maximize customer value and retention. Customer Success Manager – German Speaking.

A leading utilities company is seeking a Customer Success Manager to enhance customer satisfaction and drive revenue growth across key accounts. Ideal candidates have proven success in account management within the utilities sector, strong analytical abilities, and experience managing stakeholders.

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. Our ideal candidate is an expert at standing up success plans; designing and delivering EBR/QBRs; facilitating product ad

Success in this role will be measured and rewarded by key performance metrics including renewal (GRR) and upsell (NRR), customer engagement (NPS, conference attendance, referenceability) and key milestones (e. The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market

A global leader in energy solutions is seeking a Customer Success professional to drive growth by identifying opportunities within the existing customer base. Responsibilities include developing the Customer Success strategy, managing cross-sell and up-sell initiatives, and ensuring customer satisfa

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. The purpose of this position is to foster long term partnerships by helping Artefactual customers articulate and achieve their stated digital pr

A fintech leader is seeking an Enterprise Customer Success Manager to oversee the customer journey and ensure maximum value from the company's products. This role requires a Bachelor's degree and 5+ years in Customer Success within SaaS environments. The ideal candidate will have strong project mana

Candidates should have sales or customer service experience, strong communication skills, and a customer-first approach. The role involves engaging with customers, processing orders, and contributing to branch performance.

Job Title: Customer Success & Member Support Representative. Customer Success & Member Support Rep. Ideally experienced in a support or customer success role (especially for digital brands or membership platforms).

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

Customer Success & Solutions Manager – EMEA. Get notified about new Customer Success Manager jobs in. Customer Success Manager - Agriculture & Environment (Fresh Produce).

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). At Mural, our most successful CSMs are those who bring a unique approach to tackling their book of business and customer needs. Advocate for your customers inte

You’ll have a direct influence on customer outcomes, working with innovative technology and a modern SPICED‑based customer success approach that supports your growth and impact. The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asse

As a Customer Success Architect III, you will leverage business and industry insights to align GitHub's technology solutions with customer digital transformation initiatives and act as a liaison between customers and internal teams to provide feedback and improve solutions. GitHub is growing its C

The successful candidate will deliver exceptional customer experiences, manage projects, and collaborate with internal teams. A leading utility infrastructure company is seeking a Customer Support Coordinator in Darwen, UK. Ideal candidates have experience in customer service and strong communicatio

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. Ideal candidates will have strong commercial acumen, experience in customer success roles, and the ability to interpret data-driven insights

A leading technology firm in the UK seeks a Senior Customer Success Manager responsible for empowering customers and ensuring their satisfaction. You will manage a multi-million dollar portfolio, drive renewals and expansions, and build strong customer relationships. Ideal candidates have over 5 yea

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

An innovative tech company in the United Kingdom is seeking a Manager, Customer Success to lead the EMEA team in enhancing customer experiences. Ideal candidates have extensive experience in SaaS environments, proven leadership skills, and a strong background in customer lifecycle management.

A leading recruitment platform is looking for a part-time or full-time Customer Success Specialist to support clients and ensure satisfaction. Ideal candidates will have strong communication skills, a customer-focused attitude, and familiarity with CRM tools. Apply now to make an impact on client su

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. The es

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Voice of the customer internally within PolyAI, working alongside our Customer Success and Deployment teams to drive product usage and ongoing quality of the virtual agent. PolyAI is searching for a UK-Based Senior Customer Success Account Manager, reporting directly to the Head of Account Managemen

Customer Success involves working directly with customers and internal delivery teams to drive innovation and improve services. As a Customer Success Manager you will help customers get the most out of our services with Fujitsu, build trusted relationships with business leaders, and serve as an esca

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. This role focuses on managing

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Required: Bachelor’s degree in business, technology, management, or related field; 5+ years of Customer Success or

We are seeking a Customer Success Lead (remote) to own and scale our customer success function. As a customer success lead, you will own the relationships with our customers end-to-end. Customer Success leadership roles within industry-leading, enterprise B2B SaaS companies.

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an