Customer success jobs in Chislehurst - Page 4Create job alerts

Opportunity to build and shape the customer success function from the ground up, with clear progression to a leadership role. This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Direct influence on retention and account

As a Customer Sucess Director you will Experience & Expertise • 8+ years of Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Design data-driven strategies to improve platform adoption, drive new opportunity creat

Senior Customer Success Manager Location: UK / Remote Salary: £70,000 base with £125,000+ OTE The Opportunity: Our client, a well-established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to join their growing team. The Role: As Se

Senior Customer Success Manager (Maternity Leave Cover). Reporting to the VP of Customer Success, youll be critical in ensuring charities achieve their fundraising objectives, while helping to grow a company of smart, passionate people who deliver real impact.

Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Respond to Welsh cu

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Leo Technology have partnered with a long standing client to help them make a critical hire for their customer success team!.

This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Customer Onboarding & Account Management (50/50 split).

The successful candidate can be based anywhere in the UK Responsibilities will include: - Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Create and maintain sales and customer success enablement assets: e.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, C

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work

Lead and scale a high-performing Customer Success organisation Work with well-known consumer brands and digital agencies Join a fast-growing SaaS business with a strong product, strong culture and strong momentum Enjoy a flexible hybrid working model and a genuinely supportive environment Whats on o

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. Coordinating the completion o

Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Act as a point of escalation for Welsh customers, ensuring that communication and support i

Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. As a Head of Customer Success </

Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. Skills Required: Previous experience within a Customer Success or similar role. Ability to identify risk signals and opportun

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Create tailored success plans aligned

Must Haves to be a Customer Success Manager 2+ years experience in Customer Success or Account Management or SaaS onboarding, or a similar client-facing role A passion for learning technology, AI-driven tools, or workforce enablement platforms. Customer Success Manager Up to £40,000 basic + perform

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. Solid customer facing experience from Customer Su

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Su

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop Customer Success Plans, including QBRs, Executive Business Reviews, strategic planning sessions, and churn mitigation plans when necessary. Be a customer success thought leader, sharing insights with custo

Customer Success, Account Management or related roles. This is a Customer Success Manager role for a growing SaaS business in the financial technology space.

Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization in the near future. BA/BS degree in business/technology or comparable experience and 5+ years’ experience in customer success. Identify best practices and coach throughout Customer success t

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. Senior experience in Customer Success, Account Leadership or Consulting within Talent Acquisition, Employer Brand, HR T

Position Summary: Customer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. Minimum of 3 years related work experience in customer succ

Proven experience in customer‑facing technical roles (Solutions Architect, Solutions Engineer, or Customer Success Engineer). Collaborate with leadership to refine the company’s go‑to‑market and customer success strategy. Coach a small team of three Senior Solutions and Customer Success Engi

Customers are the lifeblood of our company and Qumulo is looking for strategic, customer-focused, and results-driven Customer Success Engineers (CSEs) with a strong background in cloud technologies. Customer Success Engineer II - EMEA Weekend Coverage. Get notified about new Customer Success Enginee

Senior Customer Success Manager (Advisory Focus). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Fou

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager, Enterprise, Actimize. If you're ready to lead with purpose and elevate custome

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers ac

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. This includes developing and executing the global Customer Success strategy, managing a team of individual c

A global CRM leader is seeking a passionate Customer Success Manager to drive success for high-profile clients. This role requires over 8 years of experience in Technical Customer Success or SaaS, exceptional communication skills, and the ability to build relationships with executive leadership. You

Have experience in Customer Success, with proven record of partnering with customers on their needs. Vortexa is looking for a Customer Success Manager in London to play an influential role in our post-sale customer experience in the European region and have a major role in our ambitious growth plans

As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. In this role, you will

Customer Success Manager – PropTech SaaS. Software platforms focused on customer relationship management and success. Get notified about new Customer Success Manager jobs in.

A technology solutions company in London seeks an Entry Level Associate Services Consultant to enhance customer data management and support implementation processes. The ideal candidate will have customer-facing experience and strong technical acumen, particularly in Python.

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. That is why, as we are growing our customer portfolio, SecuTix is now expanding our Customer Success team. Leading the team to provide strategic guidance to SecuTix customers to

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

Scale Ledgy's public markets & trustees function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets & trustees hire in Ledgy’s Customer Success team,

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and