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A high-growth SaaS company in London is seeking a Head of Customer Success to lead their global customer success function. This role involves driving customer adoption, retention, and account expansion while partnering with the C-suite to shape product strategies.

As the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. You will bring knowledge and expertise in developing a brand‑new best‑in‑class customer success experience aimed at enterp

Head of Customer Success - High Growth SaaS Scale Up. They're looking for a Head of Customer Success to continue to build, scale and elevate their global CS function. This is a rare chance to step into a high-impact role, own the customer journey end-to-end, and partner with some of the world's lead

Head of Customer Success – with strong progression to director level. Customer Success experience in the hospitality space. Customer Service and Business Development.

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. You’ll own the customer success processes, engage internally with other function leaders, drive best practice, and report to our C‑Suite t

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. This is a strategic leadership role focused on building and executing a r

Head of Digital Customer Success, Digital CS Manager, Scaled Success Lead, Customer Success Operations Manager, Digital Experience Manager, Customer Engagement Lead, CS Enablement Manager, Lifecycle Marketing Manager, or Senior CSM owning digital programmes. You’ll need to show proven, measurable

Develop and execute customer success plans and engagement strategies tailored to customer personas. As a Customer Success Advocate (CSA) at Ciena, you will help ensure our top telecom customers achieve ongoing value from our products and services. You will support onboarding, foster long-term custom

We are looking for a Customer Success Manager to join our team to train AI models.

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

If you’re commercially minded, customer-obsessed and ready to lead customer relationships at an enterprise level, this is your opportunity to drive retention, growth and genuine customer partnership. Minimum 3 years in Customer Success with experience managing enterprise-level, multi-stakeholder a

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. You w

A leading news organization in London is seeking a proactive Customer Success Manager to drive digital engagement and manage key B2B customer accounts. The ideal candidate will have experience in customer success and strong relationship-building skills.

As the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. You will bring knowledge and expertise in developing a brand‑new best‑in‑class customer success experience aimed at enterp

You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customers’ strategic goals. The Customer Success Manager is responsible for the day‑to‑day management of as

We are seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. Be a trusted advisor for your assigned base of Neat high-touch customers in terms of product implementation and user adoption. Plan & conduct a series of low-touch adoption initiatives to support your sm

Our core values are Do the Right Thing, Customer Success, Employee Success, and Speed. Engage with key customer stakeholders through regular meetings to drive OpenData success. Serve as the customer advocate for product innovation by working with the OpenData Product Team to identify potential enhan

This role requires a minimum of 3 years in customer success, strong relationship-building skills, and a proactive approach to customer engagement. A leading information provider in Greater London seeks an experienced Customer Success Manager to manage strategic accounts in global commodities.

Developing and executing technical customer success plans to ensure customers achieve their desired technical outcomes. Role: Technical Customer Success Manager. Generating technical customer success metrics and reports to share with internal stakeholders.

Proven experience of B2B SaaS customer success or technical account management. Are you excited to work with innovative security products? Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes? Join Guardicore (now Akamai Enterprise Securit

Customer Success Engineer, Technical Customer Success, Solutions Architect) at a developer‑focused or developer tools company. We are growing and are continuing to build out our Customer Success team to help advise and guide a wide variety of customers, ensuring they launch Nutrient successfully,

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. A minimum of three years professional experienc

The ideal candidate will have strong customer success expertise and experience in retail project management. Responsibilities include providing strategic guidance, managing retailer requests, and developing customer engagement strategies.

A leading software company in Greater London is seeking a Customer Success Manager to manage its midmarket customer portfolio. The role requires driving product adoption, conducting business reviews, and collaborating with cross-functional teams to enhance customer experiences. Ideal candidates shou

Document Value: Capture use cases, success stories, and lessons learned to enrich our Customer Success knowledge base. As a CSM, you’ll own post‑sales success, driving adoption, value realization, and customer satisfaction while partnering closely with Sales, Technical Services, Product, and Eng

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. It is easy to operate,

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Build and execute customer success plans aligned with security, risk, and compliance p

The Senior Success Manager works closely with our Sales Executives to understand the client’s vision of success and defines the strategy and scope of engagement services to meet the customer’s needs. The aPriori Senior Success Manager is responsible for ensuring customer success and desired outc

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

Pimloc is recruiting for a driven, proactive, customer-obsessed Customer Success Manager to join our US team and help fuel our growth in a rapidly evolving market. As a US-based Customer Success Manager, you’ll own the post-sale c ustomer journey, ensuring clients achieve maximum value from Pimloc

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

A competitive intelligence platform is seeking a Customer Success Manager to serve as the primary point of contact for customers. Ideal candidates should have at least 1 year of experience in Customer Success within the B2B SaaS environment and a scientific background. This role involves building st

Customer Success Manager (Remote – US (Central or East Coast) or EU). You’d be reporting directly into the Director of Customer Success- with a clear path to step into his role within the next couple of years.

Drive customer adoption and retention by building success frameworks, tracking usage, and managing key success metrics. Develop and maintain customer success dashboards and performance reporting for leadership visibility. Partner with the CEO and SVP of Growth to shape the company’s customer succe

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

We’re looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. Enterprise Customer Success Manager (EMEA). Prior involvement in refining or building customer success processes from the ground up.

Customer Success Manager — Buy‑Side SaaS | London (Remote with On‑Site Client Visit). A fast‑scaling, VC‑backed AI data intelligence platform is looking for a Customer Success Manager to join their buy‑side team in London. This is a chance to join the first wave of hires in the UK and pl

Customer Success Manager Private Equity | SaaS Scale-Up | London / Hybrid. They’re now looking to bring on an Engagement Manager (Customer Success) to build deep relationships with clients across the PE market, helping them maximise value from the platform while shaping how the business scales. Ac

A leading e-commerce platform seeks an Enterprise Customer Success Manager to ensure the long-term success of clients in the UK. The ideal candidate has at least 2 years in account management or customer success, with solid B2B experience, and excels in communication and analytical skills. Join a di

A leading company in energy and environmental consultancy seeks a skilled strategic customer manager to enhance client relationships and drive growth.

A leading healthcare solutions provider is seeking a Director of Customer Success to oversee global customer success initiatives, ensuring client satisfaction and retention. The role demands over 10 years of experience in customer success or account management, along with a strong background in SaaS

This role focuses on building lasting customer relationships and ensuring customer success. A technology company is looking for a Customer Success Manager based in Greater London.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Proactive interest to increase customer satisfaction and deepen customer relationships. Interpret customer insights to drive change in product and advocate on behalf of cus

We are looking for a commercially driven Customer Success Manager who thrives on hitting targets and growing revenue for our clients. Strong track record in customer success, account management or sales roles with revenue responsibility (ideally SaaS or hospitality tech). Opportunity to expand your

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value‑based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stage

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

Strategic Success Planning: Lead the development and execution of Customer Success Plans (CSPs) that align with customer business goals, including regular check-ins, QBRs, and strategic planning sessions. Our Customer Success team is focused on value realization, helping customers leverage Atlassian