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The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or loc

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Act as a point of e

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite suppo

Customer Success Team Lead: Membership Growth & CX Chartered Institute of Housing•Croydon, England, GB. A nonprofit organization focused on housing is seeking a Customer Success Team Leader in Croydon. In this key role, you will lead a high-performing team dedicated to providing exceptional suppor

A leading customer experience technology company in Greater London is seeking a Customer Success Manager to lead and develop a diverse team. This role involves driving customer success initiatives, managing performance, and leveraging AI technology to enhance customer experience. The ideal candidate

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

A leading sales enablement firm in London is looking for a Sales Director, Customer Growth to manage customer relationships and drive their satisfaction and retention. The successful candidate will mentor the sales team, develop sales strategies, and commit to customer-centric values. This impactful

A pioneering security solutions provider in the UK is seeking a Customer Success Manager to lead client onboarding and project execution. Ideal candidates will have proven experience in customer success management, project management, and training delivery, with a strong focus on technical communica

You will play a key role in building strong, long-lasting relationships, driving customer satisfaction, and supporting our clients’ growth and success. A minimum of 3 years experience in a Customer Success role within a SaaS organisation. As a Senior Customer Success Manager, you will serve as the

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

A leading security solutions company in the United Kingdom is seeking a dedicated Technical Account Manager (TAM) to lead customer engagements and provide technical expertise throughout the sales cycle. The ideal candidate will have over 4 years of Enterprise B2B experience, strong technical present

In this senior position, you will hire and mentor a team of Customer Success Managers, work cross-functionally, and establish crucial metrics to boost customer engagement. A pioneering technology firm located in Greater London is seeking a Customer Success Leader to enhance its innovative AI-native

Join a collaborative and innovative team to make a significant impact on customer success and growth. A software development firm is looking for a Director of Customer Success in the UK&I region. This role involves leading a Customer Success team to thrive in digital transformation and expanding the

A nonprofit organization focused on housing is seeking a Customer Success Team Lead in Croydon. Ideal candidates are confident leaders thriving in dynamic environments, with a passion for empowering teams to improve customer experiences. In this key role, you will lead a high-performing team dedicat

A leading fintech company in London is seeking a Senior Customer Success Manager to oversee the growth of client portfolios and enhance customer satisfaction.

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

A leading WordPress hosting company is looking for a Head of Customer Success to shape their customer success strategy. The ideal candidate will have a strong background in leading customer success teams, with skills in strategic planning and operational execution. In this remote-friendly role, you'

Define and embed the Customer Success vision, creating a culture of value and advocacy. Take the lead in shaping Cornerstone's Customer Success function across our Growth portfolio. Your mission: deliver exceptional customer outcomes through flawless onboarding, proactive engagement, and seamless tr

Own global success metrics such as churn expansion revenue net retention customer health scores and customer satisfaction (NPS/CES). Lead and scale the global Customer Success organisation hiring mentoring and developing a high-performing team. Partner with executive leadership to align customer suc

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform.

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high‑value customer experiences. Experience designing and implementing customer success frameworks that improve retention, adoption

Obsessive customer focus – customer satisfaction is our obsession. Create policies and procedures to optimize the customer experience. Knowledge of customer service practices.

A leading SaaS company is looking for an experienced professional to lead customer success initiatives. This position will significantly impact customer satisfaction and operational success.

Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions. As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers’ secure environments. In this role, you will

The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. As a senior member of the Global Customer Success organization, this role leads the strategic, end-

The Customer Success team is responsible for building relationships with and driving long‑term value realization for Amplitude’s customers. Previous experience in a customer success/technical account management/relationship type role while managing customers. As a Sr Customer Success Manager cov

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

Customer Success Management or Service Delivery Management. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success. Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom

The role involves identifying prospects, guiding customers to suitable products, and managing finance arrangements.

A leading European cloud services provider is seeking a Senior Customer Success Manager in the UK. This role involves working closely with sales to assess and address customer needs while providing innovative cloud solutions.

Senior Customer Success Manager (Advisory Focus). Customer Success, Professional Services, Advisory, Legal Operations, eDiscovery, or related sectors. Senior Customer Success Manager (Advisory Focus).

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

Measure success: Track and report key metrics, including health scores, retention, expansion ARR, and NRR, and use them to continuously improve our customer success motion. Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the

Customer Success Manager for the CIS/CEE region. Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Proven people leader in B2B SaaS Customer Success, managing Team

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities.

Act as a Customer Success Manager for Welsh schools and local authorities that go live - applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work with the wide

Experienced in customer success / full ownership responsibility for managing customers. Head of Customer Success (EMEA). Head of Customer Success (EMEA).