Customer success jobs in Ilkeston - Page 2Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of com

As a key member of our Customer Success function, you will drive customer satisfaction, support successful adoption of our solutions, and play a pivotal role in reducing churn. Are you passionate about helping customers achieve real, measurable value? Do you thrive in a role where you can build rela

Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Previous experience in a customer success, software training, consultancy, presales, customer experience position. Experience Required: Customer Success Manager.

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Our client is a global

Reporting to the CRO, you will own the global Customer Success strategy across retention, expansion, and customer value. They are now hiring a VP Customer Success to lead this transformation. Defining the Customer Success strategy as the company scales internationally.

Enterprise SaaS Sales or Specialized Overlay roles, preferably within the Customer Success or CRM space. Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

As an International Customer Success Account Manager, youll be at the forefront of empowering global educators with Edmentums innovative solutions. Support the success of international customers by building strong relationships, helping them get the most from our products, and maintaining high r

As a Customer Success Manager, you will manage a portfolio of 20-25 housing association accounts, ensuring seamless onboarding and long-term value delivery. Has 3+ years of experience in Customer Success or Account Management within a B2B SaaS environment, ideally managing complex stakeholder relati

A leading energy data platform in the UK is seeking a Customer Success Manager to oversee product relationships across various accounts. The ideal candidate will have 2–4 years of experience in customer success within a B2B SaaS environment and a proactive approach to managing account health. This

A leading brand integrity platform is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management within the SaaS field, alongside excellent communication skills and the ability

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

Ideal candidates will have over 5 years of experience in customer success for enterprise clients and will be able to promote best practices, driving customer satisfaction and retention. A technology company is seeking a Customer Success Manager to manage a portfolio of Fortune 1000 clients. The role

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. The role demands a proactive individual with e

Own and develop the Customer Success function, creating scalable playbooks, processes, and operating rhythms. Customer Success within B2B SaaS or enterprise technology. Opportunity to build and lead Customer Success at an early-stage, high-growth technology company.

A fast-growing SaaS company is seeking a Customer Success Manager in the UK. The ideal candidate has 3+ years of experience in Customer Success, strong communication skills, and familiarity with tools like Salesforce. This remote role involves managing customer relationships, understanding client ne

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach’s most strategic customers in the region (3–5 accounts). Customer Success at Outreach exists to drive measurable business outcomes by embedding Outrea

This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. This is an onsite role in London three days a week, emphasizing collaboration with teams to achieve customer success. A rapidly growing AI compa

A global technology firm is seeking a Customer Success Manager based in the UK to manage Mid-Market customer portfolios. The role emphasizes data-driven decision-making, driving product adoption, and fostering customer engagement. This position offers the opportunity to greatly influence customer ou

Step into a high-impact role with the Customer Success team, where you won’t just support customers — you’ll shape their success. VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milt

Core Customer Success Team Manager. Core Customer Success Team Manager. Ability to execute customer success strategies and drive commercial outcomes.

This full-time internship will begin in June 2026 and provides an excellent opportunity to learn about Customer Success operations. A leading cybersecurity firm is seeking a motivated Business Analyst Intern to join their Success Programs Team in the United Kingdom. Responsibilities include assistin

A mission-driven technology firm seeks a Customer Success Specialist in London. The ideal candidate has relevant experience in customer success and is motivated to work in a mission-driven environment. In this hybrid role, you will support UK and Australian clients, handle inbound cases, and ensure

A global financial technology firm seeks a Customer Success professional to drive client engagement and growth. You will collaborate with account managers, develop customer-specific strategies, and ensure clients utilize our platform effectively.

Candidates should have 5-8 years in customer success roles, strong stakeholder management skills, and a passion for customer success. A leading SaaS company is seeking an experienced Customer Success Manager to own the customer journey and drive transformation. Be the reason our customers thrive.

Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers. As we scale our customer

A leading tech company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients. The role requires a Bachelor's degree and at least 5 years of experience in customer success or account management. You will work closely with sales and executive teams, p

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

Customer Success Manager / Business Development Manager – Defence Sector. We’re looking for an experienced and commercially minded Customer Success / Business Development Manager to help expand and strengthen our footprint across the UK Defence sector. Own customer issues, collaborating across P

Customer Success Manager## Job IntroductionCustomer Success ManagerJoin a leading utilities company that champions innovation and service excellence. Preferred experience*** Proven experience in customer success, account management, or commercial roles within utilities or B2B service environment

A leading technology firm in Greater London is seeking a Customer Success Manager to nurture client relationships and drive user adoption of their technology solutions. The ideal candidate will have proven experience in customer success, particularly within the construction sector, and strong interp

A leading provider of identity security solutions seeks a Customer Success Manager in the UK to manage client relationships and ensure satisfaction with their platform. Candidates should possess strong consulting and customer-facing skills, a bachelor's degree, and be adept at communicating across t

Join our Customer Success team and help new clients successfully adopt LEAP software. Engage with customers throughout their lifecycle to ensure continued success with LEAP. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring t

Minimum 4 years in a customer-facing role (Customer Success, Account Management, Business Development). Customer Success Manager (CSM). The successful candidate will advise customers on maximizing platform usage, identify expansion opportunities, and act as a trusted partner to executive stakeholder

Working closely with the Sales Managers of Customer Success, The Customer Success Team Leader will provide line management, capacity planning, pipeline management, coaching and development to support a team of Customer Success Executives. As Customer Success Team Lead, your primary responsibility is

Candidates should have a degree in business or finance, along with 2+ years experience in customer success within a SaaS framework. A leading SaaS company in the UK seeks a Customer Success Manager to drive value for strategic clients. This role involves building relationships, ensuring customer sat

This role involves providing exceptional customer service, resolving product-related inquiries, and ensuring customer satisfaction. Ideal candidates will have over a year of experience in customer success, possess excellent communication skills, and thrive in a fast-paced setting.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D