Customer success jobs in Scunthorpe - Page 3Create job alerts

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

A leading software development platform is seeking a Senior Customer Success Manager to guide enterprise organizations through their digital transformation journeys. The role emphasizes driving customer adoption and long-term success with the platform while mentoring peers and engaging with senior s

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. The role emphasizes collaboration and proactive customer engagement, offering the opportunity to work in a supportive, flexible team. You will support customers in implementing and scaling the platform

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. As part of the Customer Success team, you9ll play a vital role in ensuring clients receive the guidance and support they need

Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization. BA/BS degree in business/technology or comparable experience and 5+ years’ experience in customer success. Identify best practices and coach throughout Customer success team.

As a Director of Customer Success, you will lead the UK Customer Success organisation responsible for onboarding, adoption, retention, and advocacy. Customer Success Leadership: Lead regional Customer Success teams to deliver exceptional onboarding, adoption, and retention experiences. SaaS Leadersh

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. You are passionate about customer support and satisfaction, and you want to help transform the retail sector.

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. Contribute to team initiatives that improve customer workflows, internal processes, or customer

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. Join a team focused on customer delight in a dynamic environm

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Enterprise Customer Success Manager. We’re looking for an Enterprise Customer Success Manager to join

Ideal candidates will have experience in Customer Success within a B2B SaaS environment and a strong understanding of customer success metrics. A technology and advisory firm in the United Kingdom is seeking a Senior Customer Success Manager to manage key Enterprise accounts. This position offers a

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Italian speaking Senior Enterprise Customer Success Manager, reporting directly to the regional Enterprise Customer Success Lead. The focus of this role will be to

We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Strong understanding of SaaS business models and customer success metrics including GRR, PINCs, CSQLs and customer health scoring. Data-driven approach to decision making with experience de

Customer Success Operations, Revenue Operations, or GTM Operations in B2B SaaS. We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you

Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus).

There, you’ll find answers on topics such as AI at Juro, who’s in the Customer Success team today, how we’re different from other early‑stage companies, the interview process, benefits and more. Josephine Hanschke, Director of Customer Success. Our customer base is growing fast, especially i

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. This is a new function and you’ll be brimming with ideas about what great customer success looks like for our users, and excited to play a part in transfo

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli

A leading global financial platform is seeking a Customer Success Manager to foster customer relationships, promote product utilization, and drive growth through engagement. The ideal candidate will bring over 2 years of experience in account management or customer support, coupled with strong commu

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

Preferred but not essential: Customer Success certifications (CCSM, Success HACKER, Gainsight, Cisco/TSIA). Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. De

Collaborate with Customer Support Engineers and Customer Platform Architect to ensure seamless communication and delivery in response to deployment and support tickets. You will report to the Manager of Customer Success EMEA. Experience with CRM/CSM tools, customer journey tracking, and success metr

Senior Customer Success Manager. Design and execute a comprehensive customer engagement strategy that drives satisfaction, value realisation, and long-term success. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates because of ongo

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Customer Success managing large enterprise customers, preferably for companies in the development tooling space. A history of acting as a customer advocate

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Act as the voice of th

Create and maintain a customer success plan, tracking success initiatives. You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success. We’re all working together to build an exceptional customer success function and a generational business, and everyone

Working in a startup means that things often change and we adapt to the growing and changing needs of the business, yet our primary focus remains the same – maintaining a world-class customer support experience and ensuring customers get the most out of Vita Mojo’s products and services. You wil

A leading pharmaceutical company is seeking a motivated Customer Success Manager to join their team. The ideal candidate has a relevant degree and experience in healthcare or clinical research, along with strong communication skills and a customer-centric mindset.

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. We are currently looking for a Head of Customer Success in United Kingdom. Lead and manage the customer success function, establishing scalable strategies, KPIs, and team go

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We’re proud to be

A leading hiring solutions company in the UK is seeking a Hire & Sales Coordinator to manage customer interactions and ensure service excellence at hire desks. The role requires experience in a busy hire desk environment, strong customer service skills, and effective communication. The successful ca

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Delivering an excep

A leading technology firm in the UK seeks an experienced Customer Success Delivery Director to enhance customer relationships and ensure exceptional service delivery within Financial Services. Ideal candidates will have strong leadership skills and a proven track record in customer success in Capita

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. This is a hybrid, full-t

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

The Customer Success Manager (CSM) is a strategic partner to Vistage Chairs, supporting the overall health, experience, and long-term success of their peer advisory groups. Vistage’s success is anchored by a unique culture which reinforces employee commitment to the Vistage mission. It is a spirit

By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of b

A global leader in industrial software is seeking a Customer Success Manager in London or Cambridge. Ideal candidates possess strong communication skills, a technical understanding of software solutions, and have 2-5 years of customer success management experience. The role will focus on managing cu