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Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analyti

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation. ERP-related account management or customer success sales. ERP Customer Success / Sales Account Director.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

We are looking for a Customer Success Engineer (CSE) to work on strategic assignments that ensure customers are maximizing value from WalkMe solutions and improving overall customer sentiment. Partner with Customer Success Managers (CSMs), Sales, and Product teams to align customer needs with produc

As a Senior Customer Success Manager you will own a portfolio of customer accounts, driving the post‑sale customer experience from onboarding and adoption to ongoing success, retention, risk management and mitigation. Deliver rapid “time to first value” (TTFV) for onboarding customers by deliv

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers,

Customer Success, Program Management, Partner Management, or Operations within mobility, transportation, aviation, automotive, or similarly complex operational environments. Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe.

A healthcare technology group is seeking a Senior Manager Customer Success for the UK & Ireland. Strong stakeholder management and communication skills are essential for success in this role.

As an experienced professional with over 7 years in Customer Success or Account Management, you'll engage with senior stakeholders and design customer processes from scratch while achieving long-term value partnerships. A leading professional services firm in Greater London is seeking a Senior Custo

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

A cutting-edge AI company in London is looking for a Customer Support Engineer to bridge technology and customers. This role involves resolving technical challenges, ensuring user success, and improving product development through customer feedback.

A fast-growing InsurTech start-up in Greater London is seeking a Customer Success Manager to lead their Customer Success function. The successful candidate will combine strategic relationship management with technical expertise, guiding clients to maximize the value of the SaaS platform.

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. You have 5 to 8 years of experience in Customer Success or Account Management within SaaS, working with MM customers, managing a portfolio of 30+. Build success plans aligned to your customers strategy, deliverin

A leading B2B SaaS company located in Greater London is seeking a Customer Success Manager to partner with clients in leveraging their AI Productivity Platform. This role involves leading client onboarding, managing relationships, and collaborating cross-functionally to ensure customers achieve desi

As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally

Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Minimum of 7 years of experience in customer success, account management,

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new wa

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

A leading data security firm in Greater London is seeking a Customer Success Manager to drive the technology adoption strategies for its customers. Candidates should have at least 3 years of experience in customer success, excellent communication skills, and a strong ability to engage with executive

A maritime technology company is seeking a Customer Success Manager to enhance client engagement and satisfaction. The role focuses on onboarding customers, ensuring operational value, and identifying upselling opportunities through data-driven insights.

A leading cybersecurity company based in London is seeking a Customer Success Manager to be the primary point of contact for its Enterprise customers post-sale. This role involves building strong relationships with customers to ensure their success and advocating for their needs within the company.

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Customer Success Manager (CSM). If you’re passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-g

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Responsible for the customer experience and engagement of stakeholders across all stages of the customer lifecycle. Interpret customer insights to drive change in product a

Previousclient facing experience with ideally previous customer success experience. Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry.

A cybersecurity startup in London seeks a Manager, Customer Success to lead a team focused on onboarding and customer retention. The role includes developing high-performing teams and influencing customer success strategies while partnering with sales and product teams. Candidates should have signif

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

The customer support specialist is key on continuing providing a world-class customer service. Maintain accurate records of customer interactions and support activities in our ticketing system. Create and update support documentation, FAQs and knowledge base articles to assist customers in resolving

Ideally ~2–4+ years in Customer Success, Account Management, Implementation or a similar customer-facing role with complex products. Owning customer outcomes end-to-end: Taking responsibility for success, retention and growth across your customer portfolio. You’ll help shape how Customer Success

A commitment to customer success and collaboration is required. A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

A leading fintech startup in London is seeking a Founding Customer Success Manager to shape the customer success function from the ground up. You will work directly with founders and finance teams, defining processes that enhance customer value and drive engagement.

The customer success motion becomes more efficient and scalable over time. Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every customer easier to support than the last. You’re a builder of leverage: You turn repeated customer

A leading customer success firm in Greater London is seeking a Customer Success Manager to enhance client satisfaction and promote product value. Ideal candidates should have proven experience in customer success, excellent communication skills, and the ability to manage diverse teams.

A pioneering HealthTech startup in London is searching for an exceptional Customer Success Manager to lead customer relationships and ensure successful outcomes across NHS primary care. This role involves onboarding, training, and relationship management with GP practices and system-level customers.

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Customers, Customers, Customers – We win when our customers win. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction. Customer Advocacy & Programs: Collaborate with the Mar

Ever run a restaurant and think “this system could work better if someone actually understood how we operate”? At Harri, we build workforce technology for hospitality teams - and we’re growing our UK Customer Success team. If you know hospitality and care about customers, we want to hear from

We are now looking for a Customer Success Manager to join our growing team in London from where you will support our growing customer base and strengthen Dalux’s role in the UK construction market. The success of our customers is the reason for our global leadership in BIM innovation and developme

LocationLondon, United KingdomJobs at Kamma Limited# Customer Success Manager at Kamma LimitedLocationLondon, United KingdomSalary£45000 - £55000 /yearJob TypeFull-timeDate PostedJanuary 20th, 2026Apply NowLocation: Hybrid - London HQ (Fleet Street) + RemoteDepartment: Customer Success Reports to:

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Develop and execute success plans, defining customer goals, value milestones and measurable outcomes;. Execute standardised customer success playbooks and contribute to the

Customer Success, Account Management, or a client‑facing role in SaaS, digital experiences, or an agency environment. Support account strategy by helping customers adopt core features, implement best practices, and stay on track with their success plans. We build trust by taking action that puts c

A global information leader is seeking a Customer Success Manager to drive customer engagement and retention in Greater London. This role emphasizes the importance of building strong relationships and ensuring customers achieve their strategic objectives using the full product portfolio. Ideal candi

Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Customer Success Manager (CSM). Experience working with customers in process manufacturing industries (e.

You will provide exceptional customer service, engage with clients via phone and email, and advise on lawn treatments. Ideal candidates will have superb communication skills and prior customer service experience. A leading lawn care company is looking for a Customer Service Advisor in St Asaph, Denb

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. A Head of Customer Experience Who Turns Support Into a Growt