Customer success jobs in Twickenham - Page 8Create job alerts

Our client an award winning SaaS organisation providing software solutions to the SME marketplace is now seeking an experienced Customer Success Analyst for a 12 month contract.

As a Customer Success Representative, youll be at the centre of our customer experience. Customer Success Representative. Your role involves meeting customers in person, understanding what matters to them, offering clear information about our clients products and services, and ensuring every interac

The successful candidate can be based anywhere in the UK Responsibilities will include: - Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Create and maintain sales and customer success enablement assets: e.

As a Customer Sucess Director you will Experience & Expertise • 8+ years of Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Design data-driven strategies to improve platform adoption, drive new opportunity creat

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Leo Technology have partnered with a long standing client to help them make a critical hire for their customer success team!.

Partner Customer Success / Account Development Manager. If you thrive in a collaborative, high-performance environment and are ready to shape the future of partner success, we want to hear from you. Line Manager: Head of Customer Growth.

This is a pivotal hire with significant scope to develop and eventually lead the customer success capability as the company scales. Customer Onboarding & Account Management (50/50 split).

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Create tailored success plans aligned

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Must Haves to be a Customer Success Manager 2+ years experience in Customer Success or Account Management or SaaS onboarding, or a similar client-facing role A passion for learning technology, AI-driven tools, or workforce enablement platforms. Nice to haves to be a Customer Success Manager Previous

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Create tailored success plans aligned

Job Functions Act as a Customer Success Manager for Welsh schools and local authorities that go live. Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement. Act as a point of escalation for Welsh customers, ensuring that communication and support i

You'll be responsible for: Leading, coaching and developing a high-performing customer-focused team Setting KPIs and driving customer satisfaction and efficiency Managing escalations and supporting key customer relationships Ensuring accurate order processing, documentation and export/logistics comp

Other organisations may call this role Customer Service Advisor, Customer Care Executive, Customer Service Representative, Call Centre Operative, Contact Centre Operative, Client Service Executive, Client Relations Executive, Customer Support Executive, or Sales Support Executive. As a Customer Succ

Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable

As a Head of Customer Success you will drive results by leading a high performing team to. Head of Customer SuccessWho we are?Verifile is an award-winning leading provider of CV verification and backgroun

The successful candidate will be confident engaging senior decision-makers, proactive in identifying profitable opportunities, and motivated by performance-based targets.

DAY TO DAY… This startup is hiring a Customer Success Manager to take ownership of the full customer lifecycle. The ideal candidate… - 1–3 years’ experience in customer success, account management or similar client-facing roles. Why work here? - Opportunity to build and shape the customer

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. Ideal candidates have 7+ years in Customer Success, including leadership experience in hotel technology. You will define strategies, mentor a team, and drive custom

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

We’re excited to hire a VP of Customer Success in Europe to lead our growing team and client base from our local HQ in London. Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage the Customer Success and Deployment teams to ensure c

As a part of our Customer Success team across the UK, USA and Australia, you'll help us to take our customer-focused ethos to the next level. Delivering engaging webinars, training sessions, and reusable content that supports scalable customer success. Customer Success or similar role, focused on en

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. You will cover worldwide customers, track record thriving in a high growth startup, and have a strong understanding of Procurement customer

Candidates should have deep experience in Customer Success or Account Management within a SaaS business and a proven track record of leading change across complex organizations. A global SaaS organisation is looking for a senior leader to oversee a complete overhaul of their customer management func

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude’s customers. As a Sr Customer Success Manager cover

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Senior Customer Success Manager.

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

Scale Ledgy's public markets function by building efficient processes and leveraging automation, working with the Head of Customer Success to grow the team thoughtfully as customer demand increases. As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to ow

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a German speaking, Senior Customer Success M

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

A leading data center solutions firm in Greater London is seeking a Senior Customer Success Manager to lead the delivery of operational service excellence for high-value global customers. The role involves vigorous customer engagement and advocacy, overseeing service delivery, and managing risks and

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

A global technology leader seeks a Principal Customer Success Executive for Financial Services to drive post-sales transformation and engage with C-level executives. The role involves aligning strategies with customer goals and ensuring success through strong relationships and innovative solutions.

Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners

Customer Success Manager for the CIS/CEE region. Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

Senior Customer Success Manager role at Curvestone AI. Technical Interview: Discussion with the Head of Customer Success. Customer Success experience in Enterprise SaaS, managing six-figure ACV accounts.

Proven leadership in Customer Success or Onboarding within a non‑enterprise customer‑focused SaaS environment (ideally owner‑operator customers). Customer Success & Onboarding Manager | Customer Success | Stockley Park | Hybrid. Develop customer health scoring and scalable playbooks for succes

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture.

We are looking for a Head of Customer Sucess, who will help build on our strategy for Customer Success to ensure our customers derive maximum value from our products such that they renew, expand and become advocates for us in the market. Lead routines to establish customer success goals, proactively

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. A team player with the ability to work across various internal functi

Develop and execute strategies to maximize customer success. Proven experience in customer success or account management. Strong track record of driving customer satisfaction and retention.

Passionate about customer success and solving problems for customers. Above all, our people show a willingness to work together and get their hands dirty to deliver product success, which means our customers are successful!. High performers have clear opportunities to quickly advance their careers a

The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The role involves leading a global team, developing customer success strategies, and driving on