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My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

You will support both the Complaints Manager and Manager of Compliance & Complaints in representing the business in regulatory forums and audits. Compliance & Assurance ManagerHello! Thanks for stopping by. Customer Compliance & Assurance Manager progression plan25 days annual leave plus bank holida

As an Assistant Store Manager, you will support the Store Manager with the day-to-day running of the store and take full responsibility in their absence. Ensuring the highest standard of customer service. A passion for delivering exceptional customer service and maintaining high retail standards.

An excellent opportunity has arisen for an Inbound Customer Support / Helpdesk Advisor within this global outsourcing provider who deliver customer care, sales, technical support, and collections services through a wide network of contact centres. They operate across Europe, North and South America, Asia, and North Africa. In the UK, they are based in the north-east area of Leeds, West Yorkshire. About the role The primary purpose of the Inbound Customer Support / Helpdesk Advisor is to provide telephone customer service to users of software used within the healthcare sector. This will involve: Correctly identifying if the customer is the authorised caller and apply core categorisation to any of their issues Assisting the customers with their queries may be required to help with a first-time resolution or directing them to the training materials within the software Undertaking real-time account administration via an automated dialler system and bespoke database Responsibilities: Maintain comprehensive notes of all customer discussions within the call log in line with current procedures Resolving issues raised by customers promptly Identify third-party issues e.g. integration issues with the software Handle inbound calls via the automated Dialler system Process data concerning account management, which implies understanding, decision-making, analysis, and good communication skills Active participation in all aspects of training and self-accountability for personal development and objectives Ensure that all company policies and processes are followed at all times, to guarantee accurate, objective, and polite conduct and comply with all laws and regulations that apply to this industry in their different jurisdictions where applicable Collect Minimum Data Set whilst speaking to the user, to be able to send all the information to an external team, in case the call is categorised as an "Incident" Additional responsibilities may be added as the needs of the business change and expand About the hours & rewards The role of Inbound Customer Support / Helpdesk Advisor is permanent and full time on site, 37 hours per week. Working shifts will be scheduled during the operational hours of 8:30am – 5:15pm, Monday to Friday. There is a salary on offer of £24,825 per annum and benefits include: Bonus potential of up to £1200 per annum (£100 per month for 100% attendance, T&C apply) 25 days paid holiday plus paid bank holidays Long Service Awards that include an additional day of holiday (starting at 5 year mark) Free on-site secure parking Good location close to local amenities and bus services Eye test vouchers Employee Assistance Programme (Wellbeing Helpline & Resources) About you To be successful for the role of Inbound Customer Support / Helpdesk Advisor, you must have/be: A confident telephone manner with excellent communication skills Previous experience using different systems/software Experience of working in a call centre or similar environment A background in a customer-facing role with customer service experience Worked in a performance-driven environment Good interpersonal skills (both written and oral) Able to take ownership of quality, competence and results A positive and friendly attitude towards customers and colleagues Receptive to feedback and change The ability to work well under pressure Attention to detail Service orientated and proactive Highly flexible and welcomes change/improvements How to Apply Please note that eRecruitSmart is advertising the role of Inbound Customer Support / Helpdesk Advisor on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you. TPBN1_UKTJ

Company description: Water Utility Company based in Yorkshire region of England. Job description: Capital Delivery Programme Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience, 3a, £70-90,000 , dependent on experience. A company car lease/allowance scheme (£4,980 cash allowance ) Annual incentive related bonus ( up to 10% of annual salary ) Private health care (and partner if applicable). Attractive pension scheme ( up to 12% company contribution ) Life assurance cover of 4 times pensionable salary 25 days annual leave plus bank holidays plus an extra wellness day! A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, hybrid working ( 2+ days a week in the office and on sites ) Work type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Capital Delivery Programme Manager to join the Asset Delivery Team at Yorkshire Water and be a part of improving the environment in Yorkshire. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Asset Investment team are a key part of how we plan to meet the changing expectations of customers and regulators. The Capital Delivery Programme Manager role is pivotal in driving the delivery of a £3 billion investment programme over the next five years, covering a range of wastewater assets within the bioresources programme. You will manage a programme delivering over £300m per year in capital investment, ensuring projects are completed on time, within budget, and to the highest quality standards. Where you fit in: As our Capital Delivery Programme Manager you will: Lead a programme of work and be a visible leader as part of the Prgoramme Delivery Leadership Team. Collaborate with key stakeholders within Yorkshire Water to ensure the successful delivery of the programme. Engage proactively with operations teams to drive programme visibility and support. Handle project escalations and provide innovative solutions. Lead and inspire a team of Senior Project Managers, Project Managers, and Project Coordinators. Understand the AMP8 delivery requirements of the programme including Performance Commitments (PC's), Price Control Deliverables (PCD's) and business plan targets. Communicate effectively with senior leaders and the Board, including writing papers and presenting information eloquently. Drive improvements by looking for, and sharing industry best practices. Drive a team culture of collaboration and continuous improvement to drive performance improvements and industry leading delivery. A can-do attitude with a passion for excellence. A focused and driven individual who thrives in a challenging environment. Experience leading complex construction projects in a live operational environment. A proven track record of driving sustainable performance against challenging business targets. Excellent people skills, with experience in coaching and mentoring high-performing teams. Strong communication, negotiation, and presentation skills. Ability to foster a collaborative working environment with both internal and external stakeholder, driving performance and results. Proven budget management and financial performance skills. Strong commercial understanding, particularly of NEC contracts. Experience in risk management, governance, and assurance policies. Knowledge of construction processes, Civil Engineering, or Mechanical/Electrical disciplines. A commitment to Yorkshire Waters values and behaviours, with relentless drive, energy, and determination to deliver. What skills & qualifications you will need: Detailed knowledge of Programme and Project Lifecycles with ability to coach members of the wider Programme Delivery team in best practice Proven ability to engage with customers internally and externally, developing and maintaining strong positive business relationships in order to understand their needs and recognise opportunities Proven track record of leading a team, providing direction, development and influence for the delivery of high-quality outputs. In-depth understanding of capital regulations and financial processes associated with Programme and Project Management. Excellent written and verbal communication skills; including the ability to present and communicate complex information to a wide range of audiences. Highly motivated and self-reliant with a drive for continuous development and commitment to customer service ethos. Proven analytical and problem-solving abilities and the ability to influence at all levels High standards of integrity & ethics You will also benefit from having: Knowledge and experience of waste water treatment including bioresources. Leadership experience in a commercially oriented or regulated environment. A commitment to an inclusive environment valuing diversity. A recognised qualification in project/programme management. Experience driving innovation to deliver project efficiencies and cost savings. Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy! Do we sound like your cup of tea? If youve got experience in Capital Delivery Programme Management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please TPBN1_UKTJ

macOS Engineer, JAMF, Apple Har d ware, AD, Entra, Modern Workp la ce A leading provider of financial services is seeking a solid and reliable macOS Engineer. This is an exciting opportunity for an experienced MAC engineer to help build a support service for our Apple MAC estate. Key Responsibilities Provide expert 1st line support for macOS, applications and hardware including peripherals. Deliver outstanding customer service and technical assistance. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams to identify and implement possible service improvements. Develop and maintain macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practices. Stay current with the latest macOS updates, features, and security patches. Act as a point of technical expertise within Colleague IT Services. Utilise ServiceNow to analyse impact of the Mac Support service, processes and procedures, taking ownership of any critical issues / complaints and provide operational support to the Service Desk analysts. Support the day-to-day management of the wider service desk whilst supporting management in delivering the overall service, ensuring departmental SLAs and important metrics are attained. Skills required: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Knowledge of Microsoft Entra\Active Directory. Strong knowledge of network protocols, security, and system administration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus. Nice to have: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Excellent knowledge and troubleshooting experience with Microsoft Office 365 (Outlook, Word, Excel & PowerPoint). Experience in supporting colleagues both at home and in the office, including the nuances of home configurations, including peripheral connectivity and solving personal Wi-Fi issues Previous use of ServiceNow for incident management. Knowledge of smartphone technology (iPhone), especially with regard to Mobile Application Manager and Microsoft Authenticator macOS Engineer, JAMF, Apple Har d ware, AD, Entra, Modern Workplace McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds. TPBN1_UKTJ

Account Manager (Engineering) £40,000 - £45,000 + Bonus + Full Industry Training + Clear Scope Of Progression + Private Healthcare + Holiday Purchase Scheme + Free Parking Office Based Role - Commutable From Leeds, Bradford, Huddersfield, Wakefield Or Anywhere Nearby Are you an Account Manager, Business Development Manager, Salesperson, Technical Sales Engineer or similar who also has knowledge of Engineering, who is looking for the next step in their career to join a family run business, in an autonomous role that offers full industry training, alongside bonuses and a company vehicle? On offer is a days based, Monday - Friday role that offers a clear scope of progression to senior management roles, in addition to having a great work-life balance and all the resources for you to further develop your skills, with the aim of you to become a go-to technical expert in your field. This well-established, family run company have amassed an extensive reputation for their products within their industry. They have built up a fantastic reputation for the work they do and how they treat their staff. They are an Engineering company. This role would suit someone with good sales / account management experience, that is looking for the next step in their career, who is also looking to work for a family-run business, in a role that offers full autonomy, bonuses and a company vehicle. The Role: *Building relationships: Build and maintain strong relationships with key existing customers *Providing support: Resolving any issues and providing solutions to key account customers in a timely manner *Deliver high-level service, and identify upsell opportunities The Candidate: *Account management, sales, business development or similar background *Good customer service skills *Knowledge of engineering *UK driving license TPBN1_UKTJ

Onboarding Coordinator - 12 Months FTC Location: Leeds (office based) From £27,000 pa At MMCG, it's our people who make our company great, and we pride ourselves on how well we work together as a team. The fact you're here, makes us think you're exactly the type of person who is passionate about care and is ready to put the happiness and well-being of residents at the heart of everything they do. The role : Working within the Talent team offering an excellent level of service to all our candidates, guiding them through the full on-boarding process, ensuring an experience-led journey, and collating all information required for background checking in a fast and efficient manner. Take ownership for and be the main point of contact for all assigned candidates during their on-boarding journey, and collate all the required documents to complete a full onboarding pack for our new colleagues. Conduct all pre-employment screening checks, including referencing, contracts, criminal records checks and other associated vetting, ensuring strict compliance to defined requirements, escalating where a candidate may not satisfy the requirements prior to start date. Monitor related mailboxes and action queries accordingly. Identify opportunities for improvement in the candidate experience and on-boarding process. Other associated duties as directed and/or delegated to by Talent Onboarding Manager. Knowledge and experience: Experience working within an administrative role, or in a fast paced and volume led customer focused environment. With the ability to multitask and prioritise. Customer centric approach with an experience-led journey at the front and centre. Microsoft Office skills, particularly with Excel, Word, and PowerPoint. General understanding of the Data Protection Act (2018) and GDPR (2018) and the Equality Act (2010) HR Administration experience desirable. What's in it for you: Whatever your role, we offer opportunities for you to grow and progress in your chosen career. We also reward the achievements of our teams and recognise that the wellbeing and job satisfaction of our people are a key part of our values, which is why we offer a wide range of practical benefits and rewards alongside our competitive rates of pay. Benefits: Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children* Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc. Pension Scheme with Royal London Flexible working patterns Cycle to work scheme Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership 25 days holiday with the option to purchase more *Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage If you're ready to start your journey towards becoming part of the MMCG family, don't delay and apply today! TPBN1_UKTJ

As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a Customer First Experience. You analyse and follow up on sales & profit KPI's for your department.

Restaurant Shift / Floor Manager. Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation. With over 5,000 quic

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Support colleagues across the business including Complaints Manager in handling customer complaints where needed. Handle escalated customer complaints received internally or through alternate customer feedback avenues. Investigate complaints against company policies and procedures and regulatory gui

With a positive ‘can-do’ attitude and the ability to work well and accurately in a busy department, the successful candidate will report directly day-to-day to the Customer Experience Manager around the customer/sales team orders / needs. Customer & Sales Support Exec who can work equally well s

I'm looking for an experienced, customer-centric Service Delivery Manager to join one of Europe's largest organisations!. Own the service delivery to support customers and colleagues across multiple clients and industries.

Customer Operations Manager, leeds, west yorkshire. Make fast, data-informed decisions to improve both support operations and overall customer experience. Proven track record in leading support operations in a 24/7/365 environment.

You will support both the Complaints Manager and Manager of Compliance & Complaints in representing the business in regulatory forums and audits. Customer Compliance & Assurance Manager. Development opportunities in line with the Customer Compliance & Assurance Manager progression plan.

As Assistant Store Manager, you’ll support the Store Manager in leading a high-performing team and ensuring every customer leaves feeling just a little bit happier than when they arrived. Support the Store Manager in all aspects of store leadership. We’re on the lookout for an ambitious, people-

As a Department Manager, you will oversee a department to support the store's sales and profit, delivering a Customer First Experience with your team. Analyzing and following up on Sales & Profit KPIs for your department.

We’re looking for a hands-on Business Support Manager to lead a talented group of estimators and administrators who work closely with our sales and project delivery teams. Get notified about new Business Support Manager jobs in. Placemaker Manager (Customer Service and Membership Manager).

Referrals increase your chances of interviewing at Support Warehouse by 2x. Get notified about new Information Technology Manager jobs in. Customer Success Manager - IT Technology/Cloud.

Remote Community Manager for Major Gaming Client – Work from Home, English and German & French. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign up and run your own customer support business or work as an agent for