110 Best customer support manager Jobs in Dagenham (August 2025)

Administrative Assistant – Customer Liaison

£22030 yearly

Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone • Maintain accurate records and databases • Assist with scheduling, document preparation, and general admin support • Work closely with other team members to ensure smooth operations • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills • Friendly, professional, and organised • Previous admin or customer service experience is a plus • Confident using Microsoft Office and other digital tools • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

Easy apply

Top Advice Limited

Customer Service Manager

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 ** About Us** Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. **Job Summary** We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. **Duties and Responsibilities** - Client Support & Team Management - Lead the customer service team and ensure clients receive quick, helpful support - Handle complex or escalated client issues in a calm and professional way - Oversee all communication channels like phone, email, and face-to-face - Process Improvement & Staff Training - Create and improve customer service processes to make them more efficient - Train and guide team members to provide excellent service - Suggest improvements based on client feedback and team performance - Quality Monitoring & Reporting - Track important service metrics like response time and customer satisfaction - Share regular reports with management to highlight trends and progress - Make sure the team uses feedback to improve service quality - Teamwork & Coordination - Work closely with other departments (HR, Admin, Accounts) to resolve client issues - Keep records of client interactions updated in the CRM system - Make sure communication and follow-up with clients are accurate and timely ** ** **Essential Skills and Qualifications:** - Minimum of 3 years’ experience in a customer service or client-facing managerial role - Strong leadership, conflict resolution, and team management skills - Excellent verbal and written communication skills - Ability to work under pressure and manage multiple priorities - Proficiency with CRM systems, Microsoft Office, and basic reporting tools ** Desirable:** - Background in business consultancy, accountancy, or HR services - Familiarity with regulated training or education services - Experience in managing professional clients and B2B communication **What We Offer** - Competitive salary: £30,000 – £35,000 (based on experience) - 28 days paid annual leave (including public holidays) - Pension scheme enrollment - Opportunities for professional development and leadership growth - A supportive and collaborative work culture ** Location** 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX ** Application Information** ** 🗓 Application Deadline:** 30 September 2025 ** 🗓 Expected Start Date:** 14 November 2025 📩 Apply now by sending your CV and cover letter

Easy apply

INTERFACE PROPERTIES LIMITED

Business Sales Executive

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: - discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements; - establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs; - collates and interprets findings of market research and presents results to clients; - discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments; - briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. - Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. - Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines. - Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. - Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. - Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: - An interest in working and growing a career within a marketing agency. - The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. - Great organisational skills with excellent attention to detail and ability to follow processes. - A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. - Exceptional communication and relationship skills for managing ke stakeholders. - Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK - Demonstrate excellent knowledge of various marketing tactics. - Excellent negotiation and sales skills - A result-driven and organized individual. - Excellent oral and written communication skills. - Proficiency in Microsoft Office Tools. - Outstanding project management skills. - Demonstrate excellent leadership skills. - Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

Immediate start!

Easy apply

NJ DIGITAL SOLUTIONS LTD

Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London

Easy apply

Ilford College of Business Management

Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - maintain relationships with students, agents and Universities to understand their needs. - Engage with offer holders through multiple communication channels. - you will be meeting with many students, parents, agents and universities every day. - Contributing to our rapidly growing UK and international marketing and sales strategies. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university. - Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Creates sales plans and recommends cost-effective sales practices. - Represent Escape Ilford College of Business Management at events and exhibitions as needed. - Serves as primary sales resource and helps address issues.

Easy apply

PROMISED CONSULTANTS LIMITED

Business Development Executive

About Us Promised Consultant is a UK-based accounting and bookkeeping company providing professional financial services to small businesses and individuals. We help our clients manage their accounts, taxes, and business finances with honesty and reliability. Job Description We are looking for a friendly and motivated Business Development Executive to help us grow our client base. You will be responsible for finding new customers, promoting our services, and building strong relationships with clients. Main Duties Contact potential customers through phone, email, or in person Explain our services in a simple and clear way Arrange meetings and follow up with leads Keep records of calls, emails, and meetings Work with the team to meet monthly targets What We’re Looking For Good communication and people skills Confidence in speaking to new people Basic knowledge of business or sales (training will be provided) Able to work independently and stay organised Experience in accounting or sales is a plus, but not required What We Offer Competitive salary plus performance bonuses Training and support to help you grow Friendly team and a positive work environment Opportunities to build a career in business and finance

Job Overview We are seeking two talented and passionate Hair Stylists to join our dynamic salon team. As a Hair Stylist, you will play a key role in delivering high-quality hair services, helping clients feel confident, cared for, and satisfied with their experience. This is an employed, part-time role (2 set days per week), with additional hours required for holiday and sickness cover during busy times. The ideal candidates will be experienced, professional, and friendly, with a natural ability to connect with clients and confidently recommend treatments or products that suit their needs. ⸻ Responsibilities • Provide a full range of hair services, including cutting, colouring, and styling • Carry out thorough client consultations to understand preferences and recommend suitable styles or treatments • Upsell products and additional services to enhance the client experience and contribute to salon revenue • Maintain a clean, tidy, and hygienic workstation, ensuring all tools are sanitised and in good working condition • Support front desk tasks such as managing appointments and updating client records when needed • Stay up to date with the latest trends and techniques in hair styling • Contribute positively to a professional and supportive salon atmosphere ⸻ Experience & Skills • NVQ Level 2 or 3 in Hairdressing (or equivalent qualification) • Previous experience in a salon environment is preferred • Strong customer service skills and the ability to communicate effectively with clients • Confidence in upselling retail products or treatments is an advantage • Familiarity with salon procedures and team collaboration • A professional, reliable, and motivated approach to your work ⸻ What We Offer • Employed position with holiday pay and consistent hours • A friendly and professional working environment • Opportunities to learn new skills and develop your craft • Support and encouragement for continuous growth and confidence on the salon floor

Description: We are seeking a motivated and confident Sales Assistant to join WebVortex Ltd, a UK-based tech and automation company focused on helping businesses grow through smart digital solutions. Responsibilities: Assist the sales team with lead follow-ups and client communication Support CRM updates and maintain accurate sales records Schedule meetings and prepare presentations for prospective clients Help execute outbound campaigns via phone, email, and messaging platforms Provide after-sales support to ensure high client satisfaction Requirements: Strong communication and interpersonal skills Ability to work independently and manage time effectively Basic understanding of sales processes and digital tools Fluency in English; Bangla is a plus Previous experience in sales or customer support preferred but not required Join us if you’re eager to grow in a fast-paced digital environment and contribute to the success of a dynamic tech company.

Immediate start!

Easy apply

Hexis support services limited

We are looking for experienced waitress to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 1. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 1. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 1. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 1. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 1. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start

Immediate start!

Easy apply

BETHEL MINI MART LIMITED

Key Responsibilities: Supervise the daily operations of the store Plan and organise staff shifts to ensure the store is properly staffed during busy hours Assist in managing stock levels, ordering supplies, and maintaining stock accuracy Train, support, and motivate team members to deliver excellent customer service Ensure shelves are well-stocked, clean, and attractively displayed Monitor and maintain cleanliness, hygiene, and safety standards throughout the store Resolve customer concerns and escalate issues where necessary Oversee PayPoint operations and support customers with bill payments Open and close the store securely as required, including handling keys and alarms

Easy apply

Customer support manager jobs in DagenhamCreate job alerts

Popular jobs searches in Dagenham

Popular customer support manager jobs locations