130 Best customer support manager Jobs in Dagenham (September 2025)

🚘 Sales Controller (Business Manager) Location: London RM13 8TH Job Type: Full-time | Start Date: 15th October 2025 Salary: £30,000 basic + competitive performance-based bonus Experience Required: 2+ years as a Sales Controller or Business Manager in the automotive sector (essential) Are you a results-driven sales leader with a passion for performance and precision? Do you thrive in a high-performance, fast-paced automotive environment? This is your chance to accelerate your career with one of the most respected names in the industry — Cargem. At Cargem, we don’t just sell vehicles — we deliver exceptional customer experiences. We're now looking for an outstanding Sales Controller (Business Manager) to lead our Finance & Insurance (F&I) function, drive commercial success, and ensure every customer drives away happy. Please note: Previous experience as a Sales Controller or Business Manager in the automotive industry is essential. 🔑 What You’ll Be Doing Lead F&I Performance Maximise profitability across finance, insurance, and warranty products Ensure full compliance with FCA regulations at all times Customer-Centric Finance Solutions Build tailored finance packages to meet customer needs Guide customers through the purchase process with clarity and transparency Coach & Motivate Support and develop the Sales Executive team Deliver expert deal structuring, motivation, and real-time coaching Data-Driven Performance Monitor and analyse key KPIs (e.g., finance penetration, product mix) Identify opportunities and implement actions to boost results Finalise the Deal Oversee final transactions, part-exchange evaluations, and handovers Ensure every customer journey ends with satisfaction ✅ What You’ll Bring Proven experience as a Sales Controller or Business Manager in the automotive sector (essential) In-depth knowledge of FCA regulations and motor finance products Strong communication, negotiation, and coaching skills A passion for premium service and commercial performance A valid UK driving licence ⭐ Why Join Cargem? Be part of a respected, customer-focused automotive brand Thrive in a dynamic and high-performance team environment Access ongoing training and career development opportunities Enjoy great benefits including: Company pension Employee discounts Free on-site parking 📍 Location London RM13 8TH Applicants must be able to reliably commute or plan to relocate prior to starting. 🚀 Ready to Drive Your Career Forward? If you're passionate about delivering world-class service and financial solutions in the automotive sector, we want to hear from you. Apply now and become a key part of Cargem’s success story.

We are a dynamic and growing lettings agency based in Hornchurch, dedicated to providing exceptional service to our landlords and tenants. We pride ourselves on our professionalism, expertise, and commitment to helping our clients achieve their property goals and meeting their needs. Key Responsibilities: Lettings Experience ( 2 years + ) Property Acquisition: Proactively source and secure new rental properties to expand our portfolio. Build and maintain strong relationships with landlords to persuade them to choose our agency for their lettings needs. Client Engagement: Meet with potential landlords to discuss their property requirements and showcase our services. Utilize persuasive communication skills to win business and establish long-term partnerships. Market Knowledge: Stay up-to-date with local rental market trends, property values, and competitor activities to effectively position our agency and advise clients. Team Leadership: Mentor and support junior team members, fostering a collaborative environment to achieve overall team targets. Property Management: Assist in managing rental properties, ensuring compliance with regulations, and providing excellent customer service to landlords and tenants alike. Sales Strategy: Develop and implement strategies to enhance property listings and maximize exposure across various platforms. Qualifications: Proven experience in lettings or property management, with a strong track record of acquiring properties. Exceptional communication and negotiation skills, with the ability to build rapport with landlords and clients. Highly motivated and results-driven, with a strong work ethic and willingness to go the extra mile. Knowledge of the local property market and relevant legislation. Full UK driving license and access to a vehicle for client visits. What We Offer: Commission Payable on per deal or new business gained. Competitive salary and commission structure with a base . Opportunities for professional development and career advancement. Supportive and dynamic work environment. Flexibility and the chance to make a real impact in a growing agency. How to Apply: If you are a confident, driven individual ready to take on a challenging and rewarding role in the lettings industry, we want to hear from you! Please send your CV detailing your experience and why you would be a great fit for our team.

Office Administrator – Passive Fire Protection Company: Firetech Pro Ltd Location: Barking, London Employment Type: Full-time About Us Firetech Pro Ltd is a leading provider of passive fire protection solutions, ensuring safety and compliance for clients across construction, commercial, and residential sectors. The Role We’re looking for an experienced Office Administrator with strong knowledge of the passive fire protection industryto join our team. This role is key to supporting operations, compliance, and customer service. Responsibilities Handle daily office administration and documentation. Support project teams with compliance paperwork and reports. Manage records for fire protection installations and certifications. Liaise with clients, contractors, and suppliers. Assist with invoicing, procurement, and reporting. Requirements Proven admin experience in fire protection or related industries. Strong understanding of compliance and certification processes. Excellent communication, organization, and MS Office skills. Attention to detail and ability to multitask.

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Gup Shup - Chit Chat Chai

About Us Gup Shup is a dynamic and growing hospitality establishment dedicated to offering authentic and high-quality Indian cuisine. We pride ourselves on delivering a rich culinary experience that reflects the vibrant diversity of Indian food. As we expand our operations, we are seeking a passionate and skilled Indian Chef to join our culinary team. Position Overview: We are looking for an experienced and creative Indian Chef who specialises in traditional and modern Indian curries, regional street food, and grilled dishes (tandoor, kebabs, etc.). The ideal candidate will have a strong understanding of Indian spices, cooking methods, and presentation techniques, and will be capable of preparing a wide variety of regional Indian dishes with authenticity and consistency. Key Responsibilities: Prepare and cook a diverse range of Indian curries (vegetarian and non-vegetarian), regional street food items, and grilled/tandoori dishes. Develop new recipes and contribute to seasonal menu planning with a focus on authenticity, innovation, and customer appeal. Ensure food preparation and presentation meet high standards of quality and consistency. Maintain hygiene, safety, and cleanliness standards in the kitchen in accordance with food safety regulations. Monitor inventory levels, manage ingredient stock, and ensure efficient kitchen operations. Train and supervise junior kitchen staff in Indian cooking techniques and kitchen best practices. Work collaboratively with the head chef and management to ensure guest satisfaction and consistency in the dining experience. Key Skills & Qualifications: Minimum 3–5 years of experience as a professional Indian chef, preferably in a high-volume or fine-dining environment. Proven expertise in Indian curries, street food (chaat, samosas, etc.), and grilled/tandoor dishes (seekh kebab, tikka, naan, etc.). In-depth knowledge of Indian spices, herbs, marinades, and traditional cooking techniques. Experience with food presentation and plating to high standards. Strong organizational skills and ability to manage a busy kitchen environment. Basic knowledge of food cost management, kitchen hygiene, and safety standards. Culinary certification or equivalent experience preferred. What We Offer: A supportive and professional working environment. Competitive salary and performance-based incentives. Opportunities for career growth and professional development. Staff meals and employee discounts.

PART TIME AND FULL TIME POSITION AVAILABLE About Us Alaia Aesthetics is one of the UK’s leading medical aesthetics clinics, recognised for post-operative care, lymphatic drainage, and advanced body sculpting treatments. Led by an award-winning nurse and mentor, we combine medical expertise with luxury service. We are now seeking an Aesthetic Therapist / Medical Aesthetician to join our team. This role is perfect for ambitious individuals eager to learn, take on new challenges, and expand their expertise in a supportive, professional environment. Ongoing in-house training is provided, and we also encourage staff to bring their own skills to our growing clinic. Treatments We Offer • Lymphatic drainage and post-operative surgical massage & care, • Seroma and drain management, • Wood therapy, • Electrolysis body sculpting 1. Deliver high-quality treatments with a focus on patient safety, comfort, and results., 2. Provide excellent standards of customer care and client education., 3. Document accurate treatment notes, consent forms, and aftercare protocols., 4. Monitor and anticipate stock requirements, consumables, and equipment needs., 5. Work closely with nurses to deliver integrated aesthetic services., 6. Capture professional treatment content (before/after photos, videos) for social media using clinic devices., 7. Maintain confidentiality and uphold clinic presentation standards. Essential Requirements • NVQ Level 2 (minimum) in Beauty Therapy, • Minimum 2 years’ hands-on experience in a clinic, spa, or aesthetics setting, • Knowledge of health, safety, and confidentiality protocols, • Ability to work independently and as part of a team, • Strong communication and client-care skills, • Qualifications in massage therapies (deep tissue, Swedish, sports massage, reflexology), • Additional beauty therapy qualifications (facials, advanced skin treatments, nail/eye treatments), • Experience with energy-based devices (laser, radiofrequency, cavitation), • Experience with laser hair removal treatments, • Knowledge of hyperbaric oxygen chamber operation or therapy delivery, • Confident, professional, and friendly with excellent interpersonal skills, • Flexible with working hours, including evenings and weekends (core hours: 10am–7pm; occasional early/late shifts), • Able to work effectively in a busy clinic environment, • Starting rate: £14 per hour (self-employed basis), • Commission opportunities on services and product sales, • Free or discounted aesthetic treatments and products, • Flexible working hours, • Ongoing training and development opportunities, • Supportive and ambitious team culture Message for more information

We are an established electrical company seeking a reliable and organized Office Administrator to join our team. The role involves handling day-to-day office tasks, supporting management, and ensuring smooth operations. Responsibilities: Manage phone calls, emails, and customer inquiries Schedule appointments and coordinate with electricians Maintain records, invoices, and office documentation Assist with payroll, quotations, and basic bookkeeping Provide general administrative support to the team Requirements: Previous experience in office/admin work preferred Strong organizational and communication skills Basic knowledge of MS Office (Word, Excel, Outlook) Ability to multitask and work independently Attention to detail and customer service mindset Benefits: Friendly and supportive work environment Competitive salary (depending on experience) Opportunity to grow within the company

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Maple Gate

Administrative Assistant – Customer Liaison

Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

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Top Advice Limited

Customer Service Manager

Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter

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