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Customer support manager jobs in South CroydonCreate job alerts

  • Assistant Manager
    Assistant Manager
    11 hours ago
    £30000–£32000 yearly
    Full-time
    South Croydon

    Are you a passionate hospitality professional ready to advance your career? We are seeking a dynamic and hands-on Assistant Manager to join our bustling pub and support its daily operations. This is an excellent opportunity for an individual with a strong commitment to customer service and operational excellence. Working closely with the General Manager, you will play a crucial role in creating a welcoming atmosphere for all guests, ensuring smooth operations, and delivering an exceptional experience. Key Responsibilities: • Support the General Manager across all aspects of pub operations., • Lead, train, and inspire our team to provide outstanding service., • Uphold high standards of cleanliness, safety, and presentation throughout the venue., • Professionally address customer queries and resolve any issues that may arise., • Assist with comprehensive stock control, ordering processes, and cash management., • Contribute to driving sales and achieving business targets. What We’re Looking For: • Proven experience in a supervisory or assistant management role within the hospitality sector., • Demonstrated strong leadership and effective communication skills., • A proactive, hands-on approach coupled with a positive and enthusiastic attitude., • Ability to thrive and maintain composure in a fast-paced environment., • A solid understanding of health & safety regulations and licensing laws. What We Offer: • A competitive salary package, enhanced with tips and bonus opportunities., • Significant opportunities for career development and progression within our growing company., • Enjoy staff discounts and various perks., • A supportive, friendly, and vibrant working environment.

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  • Kitchen Crew Lead
    Kitchen Crew Lead
    7 days ago
    £14–£17 hourly
    Full-time
    Beckenham

    Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen. ✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager). ✅ Strong organisational skills and the ability to stay calm under pressure. ✅ A natural motivator who builds positive team culture. ✅ Flexibility to work evenings and weekends. ✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it. ⭐ Big opportunities for growth as we open more restaurants. ⭐ Supportive, family-style team culture (we call our team Jerk Stars). ⭐ Great food, great people, and plenty of good vibes. ⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you. Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

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  • Nail Technician
    Nail Technician
    12 days ago
    Full-time
    Sutton

    Job Title: Nail Technician (Chair Rental Opportunity) Location: Busy Afro Hair Salon (High Footfall Area) Rent: from £35 per day About the Opportunity: We are offering an exciting opportunity for a talented and motivated Nail Technician to join our vibrant Afro hair salon located in a high-traffic area with excellent walk-in potential. This is a chair rental position, ideal for a self-employed professional looking to grow their own client base while benefiting from consistent footfall. What’s Included: • Dedicated nail technician workspace, • Two pedicure massage chairs, • Shelving, storage, and working area provided, • Professional salon environment with established clientele flow, • High visibility location with strong walk-in customer opportunities Key Responsibilities: • Provide high-quality nail services including manicures, pedicures, gel, acrylics, and nail art, • Maintain a clean, hygienic, and organised workspace, • Deliver excellent customer service and build strong client relationships, • Manage your own bookings, pricing, and client base, • Stay up to date with nail trends and techniques Ideal Candidate: • Qualified and experienced Nail Technician, • Self-employed or willing to operate independently, • Passionate about beauty and customer care, • Reliable, professional, and motivated to grow their business, • Able to attract and retain clients Why Join Us? • Low daily rent (from £35) with high earning potential, • Busy salon environment with constant footfall, • Opportunity to build and expand your personal brand, • Supportive and friendly team atmosphere If you’re looking for a space to grow your nail business in a lively and professional salon, we’d love to hear from you!

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  • Barista Supervisor
    Barista Supervisor
    15 days ago
    £14668 yearly
    Part-time
    Bromley

    Social Enterprise Coordinator 16 hours per week, Thu-Fri Fixed Term (until October 2 2026) £14,668 per year (£34,379 full time equivalent) Location: Bromley High Street Market Square & Training Centre/Lodge Purpose of the Job: You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market‑stall‑based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash‑up, and safe pack‑down. You will ensure the pilot delivers high‑quality, person‑centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Main Duties: • Lead full operational day (09:00 - 17:00) including loading, transport, setup, trading, pack down and return., • Set up microenterprise stations (coffee, plants, bikes) and ensure all equipment is safe and functional., • Manage EPOS terminal, float, stock levels and daily consumables. - Conduct safety checks (marquee stability, temperature logs, equipment checks)., • Ensure branding, signage and customer facing materials are displayed professionally., • Supervise 2-4 disabled trainees per day across rotating AM & PM shifts., • Provide structured, confidence‑building coaching in customer service, task rotation, microenterprise skills and workplace behaviours., • Deliver clear briefings at the start of each shift and support smooth changeovers., • Promote independence while ensuring safety, dignity and person‑centred practice. Model high‑quality customer interactions and support trainees to use scripts., • Support volunteers to deliver coffee & drinks service, plant sales and display management and bike sales., • Ensure all microenterprise activities meet safety, hygiene and quality standards., • Identify opportunities to cross‑sell or promote ancillary services (barista training, event catering, garden maintenance, bike repair sessions)., • Provide warm, inclusive customer service that reflects Bromley Mencap values., • Promote the social mission of the enterprise to build community buy in., • Capture enquiries for ancillary services such as barista training, events catering, and off market bookings., • Build positive relationships with market organisers, neighbouring traders and local partners., • Work closely with Employment Services, The Lodge and Training Centre staff to ensure smooth referrals and progression. Other Duties: • To comply with safe working practices as outlined in Bromley Mencap policies and take reasonable care for your own health and safety and that of others who may be affected by acts or omissions at work., • To report any accidents, incidents or near misses as soon as reasonably practicable., • To comply with GDPR guidance as outlined in Bromley Mencap policy and report any breaches as soon as reasonably practicable., • To be aware of and adhere to Bromley Mencap policies at all times., • To take part in progress/performance reviews throughout the year., • To cooperate with other departments to achieve good outcomes for our members., • To attend training courses and complete online training modules as required to meet the requirements of the post., • To take responsibility for own personal development, seeking out opportunities to learn new skills., • To undertake any other duties as requested by management which are reasonably deemed to be within the scope of the role or necessary for the smooth running of the centre., • To apply the Bromley Mencap values and behaviours to every aspect of the role at all times., • To protect and enhance the interests and reputation of Bromley Mencap internally and externally., • To commit to, and uphold, the organisational values in all aspects of your work. Person Specification: • Essential Evidence of CPD relevant to supported employment, social enterprise, community engagement or disability inclusion., • Level 2 Food Hygiene (or willingness to obtain)., • Experience supporting adults with learning disabilities, difficulties or neurodiverse conditions., • Experience in community‑facing roles, retail, hospitality, microenterprise or market trading., • Experience supervising small groups or delivering structured activities., • Experience maintaining safety, quality and customer service standards., • Understanding of person‑centred practice, reasonable adjustments and inclusive workplaces., • Awareness of food hygiene, basic retail operations and customer service principles., • Understanding of safeguarding and health & safety in community settings., • Strong organisational skills and ability to run a full operational day independently., • Confident supervising disabled adults and delivering on‑the‑spot coaching., • Strong communication and customer service skills., • Ability to manage cash/EPOS, stock and daily reporting., • Able to identify risks early and maintain a safe environment. Empathetic, patient and committed to inclusion., • Motivating, proactive and confident working in public settings., • Calm under pressure with a solution‑focused mindset., • Reliable, organised and able to work independently., • Ability to travel independently to Bromley Market from the Lodge (Rutland House) and Training Centre., • Willingness to work outdoors in varying weather., • Enhanced DBS required., • Full UK driving licence required (for transport)., • Flexibility to support occasional events Reports to: Employment Services Manager You will coordinate Bromley Mencap’s emerging Social Enterprise pilot, a market stall based microenterprise cluster (coffee, plants, bikes) designed to create meaningful, structured work experience for adults with learning disabilities, difficulties and neurodiverse conditions. Working two days per week on site, you will lead the full operational cycle: vehicle loading, transport, market setup, supervision of trainee shifts, customer service, cash up, and safe pack down. You will ensure the pilot delivers high quality, person centred work experience aligned with the project model, while generating strong social value, generating sales and ancillary service enquiries. You will act as the on-site co-ordinator, job coach and operational lead, ensuring the stall runs safely, efficiently and in line with Bromley Mencap’s values. Application process closes on Monday 23rd March 2026 with interviews commencing Monday 30th & Tuesday 31st March and Wednesday 1st April 2026 for an immediate start.

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  • Experienced Dog Groomer Part time
    Experienced Dog Groomer Part time
    23 days ago
    £13 hourly
    Part-time
    Coulsdon

    Join Top To Tail Coulsdon, our award-winning grooming salon in South London, as a Part-time Dog Grooming Stylist. We are seeking a passionate and skilled individual to become a valued member of our team. • Part-time, offering 8-24 hours per week., • Weekday shifts are 8am-4pm or 9am-5pm., • Saturday shifts are 8am-4pm (every other week)., • Salary is dependent on your experience, quality of work, and productivity, with a clear wage scale to ensure fair compensation., • Our goal is for all staff to groom 6 dogs per day, promoting a healthy work-life balance and a sustainable career without burnout., • Minimum of 1 year of professional dog grooming styling experience., • Level 3 qualification is preferred, but not essential if you possess strong, relevant experience., • Confidence in grooming various breeds, including large and giant dogs., • Ability to complete full grooms to our high standards, unsupervised, in both Breed Standard and Pet styles., • Excellent customer service skills, both in person and over the phone., • A genuine passion for dogs and the wonderful world of grooming., • The ability to work effectively as part of a team while managing your own time efficiently., • Punctual and reliable., • A strong commitment to ensuring work-life balance for our team members., • Competitive rates of pay based on productivity., • 29 days Annual Leave pro rata, plus all bank holidays and your Birthday off., • A paid half-hour lunch break included within your 8-hour workday., • A passion for education and training, with continuous support for staff development in their grooming careers, including competitive grooming, qualification attainment, or salon-only training days with respected industry experts. To apply and become part of the Top To Tail family, please include your CV and Grooming Portfolio.

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  • Nursery Manager
    Nursery Manager
    24 days ago
    £35000–£37000 yearly
    Full-time
    West Wickham

    An amazing opportunity is available to manage and lead our team at our brand new nursery in West Wickham, due to open in Spring 2026. This is an amazing opportunity for an experienced and qualified Nursery Manager in developing your management and leadership career and practice, whilst having an experienced nursery and office team to support you. No occupancy/waiting-list/fees-stress – that’s with our Admin Team is for! We will also consider experienced Deputy Manager's looking for the 'next step' in their career. You are responsible for managing/overseeing; · Children · Teams · Parents and · EYFS and extra curricula activities You will report directly to the Senior Management Team and Owners. This is a busy, hands-on management and leadership role. Cuddly Bear Day Care is a successful, family-run, caring nursery with 2 venues in Sydenham, and our new nursery in West Wickham; our Owners are hands on and fully involved on a daily basis. Your input will be valued in our successful, growing, nursery business. About you: Your qualities and skills will include; · care and kindness · a growth mindset - takes on learning, challenges and thrives! · office skills including IT (I connect system) · a passionate advocate of children in early years · team focused · knowledge of HR practice – to support your teams · excellent EYFS practice · creative mind and positive energy To be the successful applicant, you must: · Have exceptional leadership abilities and the ability to inspire your team · Understand the importance of employee engagement and the impact of a positive workplace culture · Have excellent knowledge and understanding EYFS and statutory welfare requirements · Have an approachable manner and be able to build positive relationships · Have high standards of customer service · To be child centred and to make sure that children come first in all decisions · Hold a relevant Early Years/childcare qualification, Level 3 or higher. · Have experience as a safeguarding lead in previous roles and understand the importance of this role.

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  • Lettings and Airbnb Specialist
    Lettings and Airbnb Specialist
    27 days ago
    £1800–£2000 monthly
    Full-time
    Croydon

    Lettings and Airbnb Specialist Klick Capital - Family-owned property development and rent-to-rent business Job Type: Full-time Job Summary: We're looking for a self-motivated individual to join our team to manage our portfolio of properties on online platforms, including Airbnb. You'll be responsible for letting properties, setting up and optimizing listings, and ensuring high occupancy rates. Experience with credit checks and tenant screening a must. Key Responsibilities • Manage and optimize property listings on online platforms (e.g. Airbnb, (Zoopla), • Handle enquiries, viewings, and bookings, • Conduct credit checks and tenant screening, • Prepare and manage rental agreements, • Coordinate with owners and service providers, • Monitor and respond to online reviews, • Identify opportunities to increase revenue and occupancy Requirements: • Experience with online letting platforms and Airbnb Zoopla, OpenRent, • Experience with credit checks and tenant screening, • Good communication and customer service skills, • Self-motivated and able to work independently, • Basic knowledge of property management and rental regulations What We Offer • Competitive salary and benefits package, • Opportunity to work with a growing family-owned business, • Training and support to develop your skills If you're a motivated and experienced individual looking for a new challenge, send your CV

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  • Bar Staff
    Bar Staff
    28 days ago
    £12.21–£12.5 hourly
    Full-time
    Croydon

    The Spread Eagle Croydon is seeking friendly, reliable, and energetic Bar Staff to join our team. As a member of the bar team, you will play a key role in creating a welcoming and enjoyable environment for our guests by delivering excellent customer service and preparing drinks efficiently in a busy pub setting. Key Responsibilities Prepare and serve alcoholic and non-alcoholic beverages in line with company standards. Deliver friendly, attentive, and professional customer service. Operate the till/POS system and handle payments accurately. Maintain a clean, organised, and well-stocked bar area at all times. Replenish stock, restock fridges, and assist with cellar and bar stock management. Check identification to ensure compliance with UK licensing laws (Challenge 25). Follow all health & safety, hygiene, and licensing regulations. Assist with opening and closing duties, including cleaning and cashing up when required. Work closely with other team members to ensure smooth and efficient service. Skills & Requirements Previous bar or hospitality experience preferred but not essential. Strong communication and interpersonal skills. Ability to work in a fast-paced, high-energy environment. Good organisational and multitasking abilities. Reliable, punctual, and professional in appearance. Flexible availability, including evenings, weekends, and holidays. Basic knowledge of beers, wines, spirits, and cocktails is desirable. Personal Attributes Positive attitude with a friendly and approachable personality. Strong team player with a willingness to support colleagues. Ability to stay calm and focused during busy periods. Customer-focused with attention to detail. What We Offer Competitive hourly pay. Staff discounts and team incentives. Training and opportunities for development. A supportive and friendly working environment.

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  • Specifications & Raw Material Technologist – Food Manufacturing
    Specifications & Raw Material Technologist – Food Manufacturing
    28 days ago
    £34000–£38000 yearly
    Full-time
    London

    Specifications & Raw Material Technologist Food Manufacturing, South London, £34k-£38k Are you the person who can spot a missing allergen declaration, a packaging compliance gap or an incomplete raw material spec from a mile away? If you enjoy the detail behind the product – the specifications, supplier approvals and raw material data that make everything work – this could be a great move. A well-established food manufacturer is looking to add a Specifications & Raw Material Technologist to its technical team. This role plays a key part in ensuring specifications are accurate, compliant and delivered to customers on time. It’s a role for someone who takes pride in getting the detail right and enjoys working at the centre of supplier data, technical documentation and product integrity. What you’ll be doing You’ll take ownership of raw material and finished product specifications, ensuring they are accurate, approved and fully compliant with customer requirements. Your responsibilities will include: • Completing and maintaining customer specifications and responding to technical enquiries, • Managing raw material and packaging specifications to ensure accuracy and compliance, • Supporting the supplier approval and review process for ingredients, packaging and services, • Completing raw material risk assessments, including vulnerability and integrity reviews, • Monitoring traceability and brand integrity claims back to raw materials, • Attending pre and post-trial meetings to support product development, • Participating in internal audits and technical projects What we’re looking for You’ll likely already be working as a: • Specifications Technologist, • Raw Material Technologist, • Technical Services Technologist within food manufacturing. You’ll bring: • Experience completing retailer or customer specifications, • Knowledge of raw materials, • Strong attention to detail and organisational skills, • Good numeracy, literacy and IT skills Why this role? This is an opportunity to join a business where the technical function is well established and respected, and where the specifications and raw materials process plays a critical role in protecting product quality and brand integrity. You’ll work closely with technical, R&D and procurement teams, giving you real visibility across the product lifecycle. If you’re someone who enjoys the challenge of getting specifications right, managing supplier data and keeping technical documentation audit-ready, this role will play to your strengths. Interested? Apply today with your cv Sorry visa sponsorship is not available with this position.

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  • Sales Manager
    Sales Manager
    2 months ago
    £27000–£30000 yearly
    Full-time
    Wallington

    Company Overview Good Guru is a leading brand in organic and vegan food supplements, committed to creating high-quality, plant-based products that promote wellbeing. We partner with pharmacies, health stores, and wellness retailers to bring our natural supplements to customers nationwide. Summary We are seeking a motivated and personable Office Salesperson to join our team. In this role, you will focus on building strong relationships with pharmacies and health stores, handling both inbound and outbound sales, and driving revenue all from our office environment. Key Responsibilities • Develop and maintain strong relationships with pharmacies, health stores, and other clients, • Engage with new and existing customers via phone, email, and in person, • Present and sell company products/services, • Prepare quotes, follow up on leads, and close sales, • Maintain accurate customer records and sales reports, • Collaborate with the team to meet monthly sales targets, • Previous sales or customer service experience, • Strong communication and negotiation skills, • Confident, organized, and goal-oriented, • Comfortable using computers, email, and basic CRM systems, • Salary £27,000 plus (depending on experience), • Company pension scheme, • 20 days paid holiday If you're ready to make an impact in the health supplement industry and help others achieve their wellness goals, we want to hear from you! Join us at The Good Guru and be part of something great.

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