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About AnalytiChem UK Based in Bicester since 1971, we are experts in cleanroom microbiology solutions, providing environmental monitoring and process validation support to healthcare, pharmaceutical, and industrial laboratories. Supported by ISO 9001 certification and a long-standing commitment to growth and quality, we manufacture the Redipor® range of microbiological media and offer specialized air monitoring and decontamination equipment, ensuring high-quality solutions tailored to customer requirements. About AnalytiChem AnalytiChem UK is part of the AnalytiChem Group, a global company with more than 600 employees across manufacturing, distribution, sales, and support centers in Europe, North America, and Australia. Formed through the acquisition and integration of companies with expertise in specialized laboratory applications, AnalytiChem brings together decades of manufacturing experience and complementary product technologies — and is on an exciting journey of continued growth and innovation. Today, AnalytiChem supports laboratories worldwide with a portfolio of specialized laboratory equipment, reagents, and consumables designed to help customers make better measurements in analytical chemistry and microbiology. We create high-quality culture media, reference materials, laboratory consumables, and sample preparation equipment that support the measurements that matter in everyday life. If you are looking for a dynamic work environment within a fast-growing international organization, where quality, collaboration, and continuous improvement are at the heart of what we do, AnalytiChem may be the place for you. About the Role The QA Specialist is part of a small team who are responsible for the continued compliance of our quality management system to ISO9001. This is a full time, onsite role (Monday to Friday, 08:00 – 16:00), reporting to the QA Manager. Quality Assurance is responsible for the implementation and maintenance of the company quality management system which is currently registered to ISO9001:2015. The Quality Assurance Team are also responsible for all aspects related to quality management, non-conformance reporting, corrective and preventative action monitoring, internal and third party auditing, process validations, etc. Role Outcomes • Continued compliance of quality management system to ISO9001 and customer expectations, • Continued improvement of systems to meet ever changing market and business demands, • Supporting all quality functions to ensure the needs of the business are met, • Supporting all business functions as and when required in a quality assurance capacity, • Other project goals as may be discussed and assigned Key Responsibilities • Actively support and maintain the Quality Management System to ensure ongoing compliance with ISO9001standards. Support with overseeing the day-to-day processes of the QA team, • Responsibility for the daily execution of product release activities ensuring all products are reviewed and released in a timely manner, • Lead on non-conformances, technical changes and complaints process ensuring timely resolution and effectiveness of corrective actions, • Coordinate the internal audits ensuring they are completed as per the audit schedule, • Serve as a key member of the internal audit team, • Actively support third party audit findings, ensuring timely resolution, • Supporting the document control process for all documents across the business, • Support EQMs training initiatives, • Provide support to business areas on quality and compliance related issues, • Supporting and deputising for the QA Manager, • Ensure all clean room monitoring is recorded and reported as required, • Produced cleanroom critical control points which include environmental monitoring, temperature control, room pressures and water system reports for the Quality team and the wider business, • Update QA KPIs in a timely manner, • Complete equipment reviews to ensure the effectiveness of equipment Your Profile Your Values • Reliable – delivering what the customer needs whilst doing what we said we would in a timely manner, • Adaptable – developing our products, packaging, and processes to meet our customer needs alongside supporting development for our colleagues, • Partnership – supportive, helpful and committed to our customers and colleagues Skills and Attributes • Ability to learn new skills quickly and adapt to changing environments, • Team player with a flexible, conscientious, and proactive approach, • Ability to maintain high standards of work, even under pressure, • Strong organisational skills, with the ability to prioritise tasks and manage multiple responsibilities simultaneously, • Meticulous attention to detail, particularly in the review and analysis of data, • Clear and effective communication skills across departments, and with customers and suppliers, • Ability to work independently with minimal supervision, • Proven ability to influence, motivate, and engage individuals not under direct line management, • Professionalism - demonstrates a professional demeanour and maintains confidentiality when handling sensitive information Technical Skills and Experience: • Minimum of five years’ experience in a Quality Assurance role is essential, • Experience of a QA role within manufacturing is desirable, • Highly proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), • Experience in the use and deployment of electronic Quality Management Systems (eQMS), • Demonstrated experience in CAPA (Corrective and Preventive Actions) and complaint management, • Experience working in a continuous improvement environment, using data to drive quality enhancements, • Solid understanding and hands-on experience with ISO 9001 implementation and maintenance How to Apply Join our Team as a QA Specialist and help shape quality excellence at AnalytiChem! Please submit your updated English CV. For questions, contact our Talent Acquisition team using the details provided in the job post.

* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 31/12/2026, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Motor Commissions Insight Executive to provide accurate data, analysis, and insight to support VWFS UK’s responses to Financial Ombudsman Service (FOS) queries and legal matters. The purpose of this role is to ensure the business can meet regulatory and litigation obligations by delivering clear, reliable, and timely information relating to our motor commission models. This specialist, analytical role will be instrumental in delivering high‑quality insight that strengthens our compliance position and supports effective stakeholder engagement. The Insight Executive will handle inbound FOS and legal queries, manage stakeholder relationships, and drive continuous improvements to reporting processes to ensure outputs remain robust and fit for purpose. What you’ll be doing: • Investigating and resolving commission‑related complaints raised by customers., • Working with Claims Management Companies (CMCs) and external legal partners to progress cases and share required information., • Speaking directly with customers and CMCs to validate claims and answer questions., • Managing and updating the FOS tracker and preparing case information for internal teams., • Pulling together evidence and documentation for Financial Ombudsman Service (FOS) cases, including details on commission payments., • Responding to FOS queries and providing clear explanations of our calculations and processes., • Supporting the handling of FOS adjudications, working with legal teams and following through on required actions or outcomes., • Keeping accurate records of cases received and maintaining key documents, including point‑of‑sale materials., • Building strong working relationships across the business to improve data quality and consistency., • Experience in automotive finance and/or the wider banking or financial services sector., • Strong problem‑solving skills with experience in customer resolution environments., • Ability to explain technical information clearly to senior and non‑technical stakeholders., • Proven ability to manage multiple pieces of work at the same time., • Analytical mindset with a methodical approach and strong attention to detail., • Advanced Microsoft Office skills, especially Excel; experience with tools such as Business Objects, SQL or Tableau is an advantage., • Excellent interpersonal and influencing skills., • Ability to work at pace, remain calm under pressure, and meet strict deadlines. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Customer Experience & Operations Assistant Location: Bicester Salary: up to £27,510 per annum Hours: Monday–Friday, 07:45–16:00 We are seeking a proactive and versatile Customer Operations Assistant to join a well-established manufacturing business at their Bicester site. This is a varied and hands-on role, combining warehouse operations, in-store customer service, and interdepartmental coordination—offering you the opportunity to develop your skills in a fast-paced manufacturing environment. You will initially be based predominantly in the warehouse, supporting the preparation and dispatch of products, with increasing opportunities to work directly with customers in-store, providing product advice and assisting with sales. Key Responsibilities • Ensure customer orders are manufactured, picked, and dispatched accurately and on time • Manage and resolve order queries efficiently • Liaise with production, sales, and logistics teams to ensure smooth order processing • Communicate effectively with couriers, suppliers, and other external partners • Support stock management, including checks, replenishment, and rotation of products • Schedule and oversee waste removal in line with environmental regulations • Maintain and clean manufacturing and warehouse equipment • Provide excellent in-store customer service, including product recommendations and sales support • Build and maintain strong relationships with customers and key stakeholders About You • Previous experience in customer service, administration, or warehouse operations • Background in manufacturing or related industries is highly advantageous • Confident using Microsoft Office; experience with CRM systems and ERP platforms is beneficial • Highly organised with the ability to prioritise and meet deadlines • Excellent communication skills—both written and verbal • Willing to learn about specialist products and develop new skills • Full forklift training will be provided as part of the role Why Join Us? • Competitive salary up to £27,510 per annum • Full training provided, including forklift certification and product knowledge • Be part of a respected manufacturing business with a strong reputation in its sector • Varied responsibilities offering professional growth across manufacturing, operations, and customer service If you’re ready to join a forward-thinking manufacturer where no two days are the same, apply today. Equation Recruitment Ltd is acting as an Employment Agency in relation to this vacancy

Senior EUC IT Support Engineer 6 Months Contract Initially Bicester, Oxfordshire - 5 days a week on-site 9AM - 5.30PM Mon-Fri £(Apply online only) per day - INSIDE IR35 via umbrella company You will deliver end-user and device support across laptops, mobile devices, Microsoft 365 services, and meeting room technology, acting as a trusted point of contact for day-to-day IT issues. It involves close collaboration with a small, friendly IT team, working to resolve incidents, manage devices, and maintain a high standard of user experience. This position requires technical troubleshooting skills combined with excellent communication and customer service, as much of the work is face-to-face user support in an office environment. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

Customer Support SpecialistLocation: Brackley, NorthamptonshireSalary: Competitive + BenefitsJob Type: Full-time, PermanentCustomer Support Specialist - Electronics | Technical Support | BrackleyOur client, an innovative and growing electronics company based in Brackley, is looking to recruit an exp

What does a Sales Support Specialist role mean at our client?. Monitoring shipments to customers when necessary and ensuring high levels of customer service. Sales Support Specialist (Full-time, Maternity Cover 12 months with possible extension).

Hiya is hiring a Customer Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping

The role involves managing customer inquiries, resolving issues effectively, and improving overall customer experience. A leading social media platform seeks a Global Customer Service Representative to support the French community market. Candidates should hold a BA/BS degree, have at least 2 years

A recruitment agency in Bedford is looking for a Sales Office Administrator to manage customer queries, process orders, and ensure accurate information is relayed. This role requires strong attention to detail, excellent communication skills, and experience in sales administration or customer servic

The successful candidate will communicate with customers to maintain up-to-date information, handle customer complaints, and transfer paper documents into a digital format.

The successful candidate will handle customer queries, support team functions, and build relationships with users of the platform while working in the London office twice a week. A travel tech company is seeking an experienced Travel Operations professional to enhance customer service.

A customer-focused organization in Greater London is seeking a dedicated Customer Service Agent to enhance customer interactions. In this dynamic role, you will be responsible for responding to inquiries, resolving issues, and providing support through email and phone. The ideal candidate will posse

You will monitor security systems, support customers, and maintain cleanliness in communal areas.

A leading digital solutions provider in Greater London is seeking a Central Dispatch Agent to enhance customer satisfaction and manage service activities. The role requires excellent communication, a customer-focused attitude, and fluency in German.

A recruitment agency is seeking a Customer Operator in Whitchurch, Bristol for night shifts managing CCTV footage and handling calls. Ideal candidates must possess a full UK driving licence, excellent communication skills, and previous customer service experience.

A recruitment agency is offering a Customer Support position in Newmarket, UK. This role requires excellent communication skills and experience in customer service.

A leading logistics company in the United Kingdom is seeking a Customer Services Team Member to ensure smooth processing of customer orders and payments. The candidate should have experience in customer services, proficiency in SAP, and strong communication skills. Responsibilities include handling

An automotive recruitment consultancy in Luton is seeking a Customer Experience Specialist to enhance customer experiences at a dealership. Responsibilities include welcoming customers, conducting vehicle presentations, and supporting sales teams with product knowledge. This entry-level role is idea

Responsibilities include responding to customer inquiries and assisting with travel planning. The company offers training, flexible work options, and growth opportunities within a supportive team environment. A travel service company is seeking a motivated Customer Service Representative to assist c

This role involves handling customer inquiries, processing sales orders, and ensuring high standards of customer service. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work efficiently under pressure.

A leading financial technology company in the United Kingdom is looking for a Support Specialist dedicated to providing exceptional customer service. The role involves assisting customers through various support channels and collaborating with international teams to solve issues, all while upholding

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

In this role, you will manage customer inquiries, provide effective communication, and ensure customer satisfaction by resolving issues promptly. A leading social media platform is seeking a Global Customer Service Representative for the German community market. Candidates should have at least 2 yea

A dynamic event management company in Greater London is seeking a proactive Customer Service Representative. This role involves providing exceptional support to clients, processing registrations, and managing attendee interactions for conferences. The ideal candidate will possess strong communicatio

A leading travel management company is seeking customer service professionals to join their dynamic team in the East Midlands. Candidates should have a strong commitment to providing exceptional customer service, maintain attention to detail, and thrive under pressure. This is an exciting opportunit

A growing eco-friendly company in the United Kingdom is seeking a Customer Service Support professional with a salary of up to £35,000. You will handle customer enquiries, manage orders, and build client relationships. The ideal candidate should be confident on the phone with strong customer servic

You'll handle customer calls, process orders, and resolve issues while providing outstanding service. The role offers competitive hourly pay and opportunities for career development in a supportive team setting. A leading recruitment agency in the United Kingdom is looking for a Customer Service Ass

A leading gaming platform provider is seeking a Support Specialist to assist creators and buyers. You will respond to product inquiries, manage support tickets, and ensure customer satisfaction. The ideal candidate has a passion for customer service, strong communication skills, and a technical back

Ideal candidates should have strong communication skills and a customer-focused attitude. A travel services company in the United Kingdom is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries. The role involves responding to phone and email inquiries,

A leading AI video platform company is looking for a Customer Support Representative to provide essential support to its customers. The ideal candidate has at least one year of experience in a technical support role and excellent communication skills.

A leading supply chain firm in the United Kingdom is seeking a Customer Service Representative to manage customer orders and requests. Responsibilities include processing orders, resolving customer issues, and maintaining accurate records within the ERP system. This role supports teamwork and requir

A leading recruitment firm is seeking a dedicated Customer Service Representative for a full-time permanent position based in Essex. The ideal candidate will excel in delivering exceptional customer service, handling queries via phone and email, and resolving issues promptly. This role offers a chan

A recruitment consultancy is seeking an Operational Support Officer in Derby to provide customer and stakeholder support, manage enquiries, and improve service efficiency. The position offers temporary full-time hours, requiring strong communication and organizational skills, and experience with cus

A global marketplace company is seeking a Customer Service Representative to provide exceptional service and support during auctions. Responsibilities include processing payments, filing documents, and ensuring customer satisfaction while communicating with various departments. Ideal candidates will

A dynamic healthcare company in the UK is seeking a motivated Customer Service Assistant to provide excellent support to customers.

This permanent position offers a salary of approximately £28,000, a friendly office environment, and supportive management within a reputable company. A growing transport and logistics business in the United Kingdom is seeking a Customer Service / Administrator. The role involves handling customer

This role involves delivering high-level customer service, supporting internal sales, and managing customer accounts. A well-established organization in the engineering and manufacturing sector is seeking a Customer Service Representative in Brighton. The ideal candidate will have customer service e

A leading waste management company in the United Kingdom is seeking a Customer Service Specialist to act as the first point of contact for customers. The ideal candidate will have excellent communication skills and a strong customer focus.

Hiya is hiring a Customer Success Support Specialist to own the end-to-end support experience for our Strategic Operators and Enterprise Customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while

A UK-based employment agency is looking for a Data Entry Clerk to work from home as a Customer Service Administrator. The ideal candidate will communicate with customers through various channels and provide informed responses to inquiries about products and services. This position supports flexible

This entry-level position involves managing queries, supporting logistics, and entering orders in SAP. Candidates should have a customer-focused mindset and a problem-solving attitude, with SAP knowledge being a distinct advantage. A leading global energy company is seeking a Sales Support Advisor A

Customer Onboarding & Support Specialist. We’re passionate about creating products that genuinely improve the way real estate professionals work, supported by exceptional customer experiences from onboarding through to long‑term success. Provide professional education and onboarding‑related cu

At least 2 years’ experience in a customer support or technical support role. You will be responsible for delivering high-quality customer support while contributing to the continuous improvement of support processes and resources. Customer support has been central to that growth.

Customer Support Specialist Location: Brackley, Northamptonshire Salary: Competitive + Benefits Job Type: Full-time, Permanent Customer Support Specialist - Electronics Technical Support Brackley Our client, an innovative and growing electronics company based in Brackley, is looking to recruit an ex