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Job Description and Person Specification Community Support Worker Job Title: Community Support Worker – HMP Bullingdon Salary: Full Time - £26,600, Part Time - £15,960 pro rata Contract: Fixed Term 1 year – Temporary to Permanent Hours: 22.5 hours per week. Working hours would take place between 0900 – 1730. It is expected that the post-holder(s) will work flexibly around contracted hours to meet business requirements and deadlines. Holiday: 23 days p.a. plus eight public holidays pro rata. Location: Oxford and Buckinghamshire area – role is based between HMP Bullingdon and regular travel around the local area Line Manager: Project Manager Role Summary As a Community Support Worker, you will provide effective and timely support to the Project Manager and extended support of mentors/mentees in the community. This will involve: • Visiting the prison to meet mentees and mentors before release and assisting in development of initial three-month plan., • Assess what support the mentee has in the community (include family, partners) and what additional support is needed., • Research what services and agencies are available in the area. Identify relevant services (including probation services) to establish and build working relationships with, especially those who can offer Education, Training and Employment opportunities for the mentees., • Ensure mentee and mentor needs are being met in the community and supportive measures are in place., • Facilitating and supporting the mentoring relationship within the community when the mentee is released (through the gate) attending housing, probation, job centre appointments when required; being their advocate for making a claim for benefits; attending DWP appointments; accessing drug and alcohol services etc., • Support mentors in helping mentees improve social skills, daily living skills, such as shopping, cleaning, self-care – find services that can offer additional support to the mentee/mentor., • Attend and participate in meetings regarding the successful rehabilitation of prisoners, • Provide support to mentors in the community. Essential experience and knowledge required: • The ability to communicate effectively with a broad range of stakeholders., • A proven self-starter with a high level of self-motivation., • Ability to work in a challenging environment., • Good IT skills (Word, Excel, PowerPoint)., • Personable in approach., • Excellent administration and note writing skills., • Good organisational skills., • Committed and passionate about the role., • Experience of work with challenging, hard to engage or disaffected groups of people., • An understanding of the key issues facing young offenders and the challenges they face in desisting from crime., • Ability to work independently, make informed decisions but understanding when to access support when needed., • Driving license required with access to a vehicle., • Applicants should be based within the Buckinghamshire and Oxford area, with an exceptional knowledge of local services across the specified region., • Previous Criminal Justice experience is essential. Preferred experience: • Experience of working within young men in the youth or criminal justice sector., • Experience of the voluntary sector and ethos of volunteering., • Experience of working within employment sector., • Knowledge of the local area and services that are available for mentees and willingness to extend relationships for Trailblazers and other stakeholders. Applicants should send their CV and covering letter. Closing date for applications is 5.30pm on Friday 27th March 2026. Trailblazers Mentoring is committed to equality and diversity and strongly encourages applications from BAME groups and those with personal experience of the criminal justice system.

Job Title: Luxury Retail Security Officer (Patrol / Standing position) Location: Bicester Village Reports To: Security Team Leader/ Security Manager/ Head of Security/ Account Manager. Pay Rate: £Various - depending on store Role Summary: The position requires officers to have exceptional customer service and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behaviour through awareness of behaviour and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • SIA Licence for specific site (Door Supervision), • Previous security experience within a luxury or high value retail environment as advantageous., • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.