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We are recruiting on behalf of a well-established and forward-thinking organisation seeking a Continuous Improvement Administrator to support process optimisation, data analysis, and continuous improvement initiatives.\n\nThis part-time role (4 days per week) is an engaging opportunity to join a collaborative team where your work will help maintain high standards, streamline processes, and support ongoing improvement across the organisation.\n\nKey Responsibilities\n\n• Conduct audits across call performance, CRM data and client interactions\n• Analyse results and identify trends or improvement opportunities\n• Share outcomes with managers and track agreed actions to completion\n• Maintain accurate continuous improvement records and documentation\n• Produce reports or dashboards to support performance monitoring\n• Recommend process improvements to reduce errors and inefficiencies\n• Support the development of continuous improvement methodologies and tools\n• Collaborate with teams to maintain relevant scoring and evaluation criteria\n• Assist in developing training materials linked to process and performance outcomes\n• Support compliance reviews and maintain up-to-date procedures\n\nSkills & Experience\n\n• Proficient in Microsoft Office, particularly Excel\n• Strong analytical and reporting skills\n• Excellent communication and organisational abilities\n• Experience using CRM systems (beneficial)\n• Knowledge of Power BI or similar reporting tools (desirable)

A great opportunity has arisen for a Quality Administrator to join a forward-thinking organisation committed to high standards, consistency, and continuous improvement. Working in a small, supportive team, you will help drive quality through audits, analysis, reporting and collaboration across departments.\n\nKey responsibilities\n\n• Conduct audits across call quality, CRM data and client interactions\n• Analyse audit results and present clear, actionable insights\n• Share audit outcomes with managers within seven days\n• Track agreed actions to completion with evidence recorded\n• Recommend improvements to enhance quality and reduce failure rates\n• Maintain accurate QA records and documentation\n• Support creation of dashboards or reports to monitor performance\n• Help improve QA methodologies, tools and processes\n• Expand QA coverage across additional departments\n• Maintain relevance and accuracy of QA criteria\n• Collaborate with teams to refine scoring criteria\n• Support staff development linked to quality outcomes\n• Assist in developing and delivering training materials\n• Identify opportunities for quality process improvement\n• Act as a point of contact for quality-related queries\n• Respond to internal queries within one business day\n• Build strong working relationships across departments\n• Provide quality insights for improvement projects\n• Track project milestones and flag delays promptly\n• Ensure QA activities meet internal policies and external regulations\n• Support audit readiness and compliance reviews\n• Keep QA procedures and documents up to date\n• Assist in creating and maintaining standardised SOPs\n• Communicate clearly, listen actively and provide constructive feedback\n• Interpret data and identify trends\n• Organise workload effectively and manage time well\n• Present quality findings confidently to varied audiences\n\nSkills and experience\n\n• Proficient in Microsoft Office\n• Experience with CRM systems (beneficial)\n• Power BI experience (desirable)\n• Process mapping, project coordination or change awareness (desirable)

Administrator / Weighbridge Operator\n\nOur client is seeking a highly organised and reliable Administrator to support a busy remediation business, overseeing the weighbridge function on site. This is a standalone role working closely alongside the Site Manager, offering excellent responsibility and autonomy.\n\nKey Responsibilities\n\n * Managing the weighbridge operation, including liaising with wagon drivers upon entry and exit\n\n * Processing waste transfer notes, including recording material weights\n\n * Scanning and distributing waste documentation to clients daily\n\n * Inputting daily vehicle and waste movement data into spreadsheets\n\n * Handling approximately 35–50 wagons per day in a fast-paced environment\n\n * Managing and overseeing a shared email inbox\n\n * Communicating with clients and contractors to ensure smooth daily operations\n\n * Responding to customer enquiries via phone and email\n\n * Logging all incoming enquiries accurately\n\n * Distributing purchase orders to relevant parties\n\nAbout You\n\n * Confident and professional communicator, both on the phone and via email\n\n * Highly organised with strong attention to detail\n\n * Methodical approach to tasks and workload management\n\n * Able to work independently in a standalone role\n\n * Reliable, punctual, and committed\n\nWhat We Offer\n\n * Salary: £28,000\n\n * 23 days holiday plus bank holidays\n\n * Working hours: 7:30am – 4:30pm

Business Improvement Administrator\n\nPart-Time 30 hours per week 4 days \n\nSalary £26,000 pro rata \n3 days in the office 1 day WFH after probation \n5% Pension | 23 Days Holiday (pro rata)\n\nWe are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax.\n\nThis is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation.\n\nThe Role\n\nWorking closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance.\n\nKey Responsibilities\n\nQuality Assurance & Reporting\n\nConduct audits across call quality, CRM data and client meetings\n\nAnalyse findings and present clear, actionable insights\n\nShare feedback with managers and support corrective actions\n\nTrack actions through to completion and maintain accurate QA records\n\nSupport the creation of dashboards and performance reports\n\nProcess Improvement\n\nContribute to the development and refinement of QA processes\n\nExpand QA coverage across departments\n\nSupport training and staff development linked to QA outcomes\n\nIdentify opportunities to enhance quality standards and reduce failure rates\n\nCollaboration & Projects\n\nAct as a point of contact for QA-related queries\n\nBuild strong working relationships across teams\n\nProvide administrative support to business improvement projects\n\nTrack milestones and flag delays where necessary\n\nCompliance & Documentation\n\nEnsure QA activities align with internal policies and regulations\n\nSupport audit readiness and compliance reviews\n\nMaintain clear, up-to-date QA procedures \n\nAbout You\n\nAnalytical mindset with excellent attention to detail\n\nConfident presenting findings to different audiences\n\nProficient in Microsoft Office, particularly Excel\n\nExperience with CRM systems beneficial\n\nExperience in Quality checking calls, administration or Learning and Development \n\nPlease click apply or call Rachel for more info on (phone number removed)\n\nHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.\n\nWe practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n\nPLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK