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As a senior member of the team, you'll also challenge the status quo internally and drive improvements and standards to Service Delivery within the business, whilst mentoring more junior Service Delivery Managers. You'll collaborate with the Professional Services and the Service Desk team, acting as

We are seeking an experienced Interim Head of Service Delivery Transformation to lead a focused improvement programme across our Service Desk and wider service management function. Lead the transformation of Service Desk and service management practices aligned to ITIL principles. Interim Head of Se

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Provide strategic oversight of all s

Service Delivery Driver, Sales Assistant and Customer Service Team members. To apply for this Service delivery Driver role now ClickAPPLY now. This role may suit candidates that have worked in any background, particularly customer service, retail, hospitality, sales jobs, bar work or delivery driver

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

Skill Set Needed: Applications are invited for the post of Service Delivery Engineer on Night Shift, located in the IT Service Desk which provides IT technical support. Position: Service Delivery Engineer (Night Shift). First class customer service skills are needed, a good, calm, reassuring manner

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Operations Support & Service Management.

We are looking for a highly motivated person to join our team of Area Service Delivery Managers. You will be responsible for managing IAM RoadSmart’s operational service delivery within the. You will have a key focus on the delivery of advanced driving and advanced riding tests/assessments and sup

SAP Service Delivery / Application Management. You’ll be leading a global SAP function, managing a team of consultants across core modules (SD, MM, PP, FI/CO), while driving delivery excellence and continuous improvement across the business.

Ideas | People | Trust Were BDO.An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate todays changing world.Our clients are Britains economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel th

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

A managed services provider is seeking an experienced SC Cleared Service Delivery Engineer for an initial 3-month contract, primarily remote with a short onboarding in Cambridgeshire. Candidates must have active SC Clearance and experience in Managed Services, Microsoft Intune, and Azure.

A leading service management provider is seeking a Service Delivery Manager to ensure service excellence and customer satisfaction across all engagements. The candidate should have at least 2 years of experience in service delivery, be self-motivated, and able to travel to customer sites, with a hyb

Support the Service Delivery Manager in the delivery and execution of the weekly Client Operational meetings, Monthly Business Service Review and Quarterly Business Service Review reports. This is a home based position (anywhere in the UK) and will involve working closely with one of their largest G

A leading technology services provider is looking for a Service Delivery Manager to ensure efficient delivery of services in a managed environment. The ideal candidate will have proven leadership skills, experience in data centre settings, and strong knowledge of service delivery management. This ro

A leading communications solutions provider in the UK is seeking a Service Delivery Manager to ensure exceptional customer service and drive continual service improvement.

As a senior delivery manager, you lead the successful delivery of high-risk digital products and services across the full product lifecycle. The Crown Prosecution Service is recruiting a senior delivery manager, across England and Wales. Working knowledge of delivery methodologies, including agile,

A local government authority in the East Midlands seeks a skilled Service Manager to lead its Passenger Transport Service. Ideal candidates will have significant leadership experience within public services, demonstrating strong people management and financial skills.

Strong experience managing IT operations or service delivery through MSPs, with a focus on performance and outcomes. Our client is a leading financial services organisation seeking a Workplace Technology Consultant to join our Workplace Services function on a fixed term basis for 9 months. Help deve

Customer software delivery service. Proven track record operating a excellent Customer service, proven through clear service metrics and Customer feedback. Experience of operating technical training of service teams and maintaining technical knowledge bases.

The role involves ensuring high availability of IT services, developing support policies, and managing a dedicated team. A multinational investment firm is seeking a Senior Manager/Vice President to lead IT functions including the Entrata Application Service Team and End User Support in London.

Proven experience in Service Delivery Management within financial or regulated environments. We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Owning and updating the IT Service Catalogue to ensure accurate and accessible information.

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The ideal candidate will have over three years of experience in service delivery, a solid understanding of IT support environments, and proven leadership skills. Responsibilit

A leading financial technology firm based in Greater London is seeking a Service Delivery Director to oversee cloud-based managed services. They should have significant experience in cloud service delivery and hold relevant certifications. The successful candidate will drive service governance, mana

A global investment organization is looking for a Manager, Global Technology Support Services who will oversee end-user support, including help desk operations and A/V services. This role demands a minimum of 8 years of experience in IT service delivery and solid vendor management skills. The succes

A fast-growing global fintech in the UK is looking for an experienced IT Service Delivery Lead.

Responsibilities include delivering and collecting machinery and ensuring high levels of customer service.

Proven experience in a Service Delivery Manager or senior service operations role within software, SaaS or managed services environments. We are looking for an experienced Service Delivery Manager to own end‑to‑end service delivery for our customers within a fast‑paced fintech environment. The

Proven experience in service delivery management, or similar experience in project management. As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Partner with the Ecommerce team to ensure strong governance, accur

A leading infrastructure delivery company is seeking a Catchment Delivery Manager to oversee operational teams in the Bradford Area. Responsibilities include ensuring performance against SLAs and driving service excellence, while also leading frontline teams.

Responsibilities include partnering with teams to meet unique service needs, monitoring service levels, and leading customer reviews. A leading global communications company is seeking a candidate to manage bespoke services and enhance client experiences in a dynamic environment.

Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements. Continually review product, service and delivery strategies withi

Applicants should have over 7 years in Service Delivery Management, strong analytical abilities, and ITIL knowledge. A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and en

We are seeking a Service Delivery Manager (SDM) to lead end‑to‑end IT service delivery for clients within the financial and asset management sector. Lead end‑to‑end service delivery across multiple service areas, ensuring clear governance, performance measurement, and continuous improvement.

A leading parking management company is looking for a Service Delivery Manager at Heathrow Airport. In this full-time night role, you’ll manage a team to ensure outstanding customer service.

Develop and execute Service Design Packages (SDPs) for new or changed services. Support delivery of operational resilience and service continuity capabilities. Supporting the delivery of new and changed IT services across EMEA.

A connectivity solutions provider in the UK seeks a Senior Service Delivery Manager. This role involves ensuring high levels of customer service and satisfaction by managing service performance and building relationships with stakeholders. The ideal candidate has experience in service delivery withi

You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services. Customer Service: Proven experience in customer service and relationship management. As a Service Delivery Manager, you will play a crucial role

A leading global technology company based in Greater London is seeking an experienced Field Delivery Manager to lead their HVAC&R service team. This hybrid position involves managing a team of engineers, ensuring compliance with health and safety standards, and delivering high-quality service.

The Senior Service Delivery Manager will lead the transformation of Logicor’s IT organisation into a mature, ITIL‑aligned function, delivering consistent and consistently good service across the business. This position requires a senior, hands‑on leader who can bring operational discipline, de

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. The role emphasizes strong stakeholder engagement and requires expertise in contract management and IT service excellence.

Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies. Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting.

The Senior ITService Delivery Manager oversees a number of key functions within the IT department that enables the delivery of a high quality service to end users, ensuring that Service Support and Service Delivery processes are in place to meet business needs. Maintain a high performing IT Service

Proven experience managing service governance programs, including service reviews, QBRs, SLAs, and escalation processes. The SDM will oversee service performance, team development, and continuous improvement initiatives, while maintaining strong client relationships and ensuring services are deliver

A global managed services provider is seeking an experienced Service Delivery Manager to support multiple clients from their London office. The ideal candidate will have strong ITIL understanding, experience in service delivery management, and the ability to analyze and report performance metrics. T

A UK-based retail company is seeking a Workplace IT Support Lead to manage IT support operations across corporate and retail settings.The ideal candidate will demonstrate technical leadership, strong stakeholder communication, and a focus on continuous improvement.Responsibilities include leading a

The role emphasizes exceptional customer service and support to enhance business operations.

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines. Day‑to‑day management of enquiries, support volunteer well‑being, and lead initiatives to im