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Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Experience in Service Delivery or IT

Service Delivery Driver, Sales Assistant and Customer Service Team members. To apply for this Service delivery Driver role now ClickAPPLY now. This role may suit candidates that have worked in any background, particularly customer service, retail, hospitality, sales jobs, bar work or delivery driver

Skill Set Needed: Applications are invited for the post of Service Delivery Engineer on Night Shift, located in the IT Service Desk which provides IT technical support. Position: Service Delivery Engineer (Night Shift). First class customer service skills are needed, a good, calm, reassuring manner

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

We are seeking an experienced Interim Head of Service Delivery Transformation to lead a focused improvement programme across our Service Desk and wider service management function. Interim Head of Service Delivery Transformation (6-Month Contract). Lead the transformation of Service Desk and service

As a senior member of the team, you'll also challenge the status quo internally and drive improvements and standards to Service Delivery within the business, whilst mentoring more junior Service Delivery Managers. You'll collaborate with the Professional Services and the Service Desk team, acting as

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. Apply today and help us redefine what great service delivery looks like. We're looking for a Head of Service Delivery to join a fast-growing, technology-dr

A global financial services company seeks a Head of Cyber Advisory & Service Delivery to lead their cyber security services across all operations. The role involves ensuring compliance with regulations and delivering high-quality advisory services. The ideal candidate has over 10 years of experience

A client of ours is seeking an experienced Service Delivery Engineer to take technical ownership of customer environments within a managed service setting. Service Delivery Engineer (SDE) – Contract. Identify risks, service gaps and improvement opportunities.

A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. Service Delivery Manager - Managed Services Provider. Proven experience in a Service Delivery Manager or similar leadership role w

Pulse is seeking a Nursing Service Delivery Lead for a full-time role in the South East. The successful candidate will oversee nursing delivery services for a Phlebotomy & Healthcare Research Project, ensuring high-quality care and compliance with governance standards.

An innovative housing service provider in Greater London is seeking a Service Delivery Manager to lead a new Rapid Response team. This role involves managing up to 20 operatives, ensuring the delivery of high-quality Responsive Repairs across London while maintaining health and safety standards.

A connectivity solutions provider in Greater London is seeking an experienced Service Delivery Manager (Defence) to join their team. The role focuses on delivering excellent customer service while managing relationships with stakeholders and ensuring service performance. Ideal candidates should have

A leading engineering company in the UK is looking for a Regional Integration Engineer to provide engineering leadership and support the delivery of customer service contracts.

As a Service Delivery Supervisor, the ideal candidate will be responsible for process ownership, case management, and quality of services delivered by a support group and will report directly to a Service Operations Manager. Reinforce training on service delivery process & standards. This person sho

The ideal candidate should have experience with ITSM platforms like ServiceNow, strong system integration skills, and a background in stakeholder management.

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. R

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team, ensuring client retention and the consistent delivery of exceptional standards and reporting performance through KPI’s and pr

This role requires extensive experience in IT service delivery management, strong leadership skills, and a proven track record in enhancing customer experiences.

A leading heritage brand in the United Kingdom is seeking an Ecommerce Service Delivery Manager to oversee service delivery across their digital ecosystem. Successful candidates will have experience in service delivery, cloud technologies, and ecommerce platforms, along with a solid understanding of

Are you passionate about delivering exceptional customer service and driving continual service improvement? We’re looking for a Service Delivery Manager to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities fo

Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of services to meet customer expectations and contractual obligations. As Service Delivery Manager you will act as the primary owner of service delivery, ensuring the seamless execution of

Workplace Resources (WPR) are looking for a dynamic Service Delivery Manager (Technical Services) for the EMEA region. Delivery of FM hard services via outsourced Service Providers, including contractual execution against existing critical metrics and SLAs. Awareness of industry best‑in‑class Fa

Service Delivery process but the overall strategy for Service Delivery). Oversee and manage the deployment of new product solutions (across process, service delivery, technology, and data) and improvements in relation to the Talent Service Delivery function. Work across the Talent Delivery team –

The ideal candidate will have strong leadership skills, experience in service management, and the ability to effectively handle incidents and reduce technical debt.

A government digital agency is seeking a Lead Delivery Manager to lead agile teams across public services. The role involves managing delivery from inception through various stages, ensuring effective collaboration among multidisciplinary teams.

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. The role offers a unique chance to shape and lead a high‑performing service desk function, ensuri

A governmental service agency in the United Kingdom is seeking a Deputy Director for Digital Project and Change Delivery. This role involves leading digital initiatives, ensuring high standards in delivery and risk management.

A leading IT services firm in Greater London seeks a Service Delivery Manager to oversee service execution and maintain customer satisfaction. This role requires at least 2 years of experience in a Managed Service Provider setting, strong ITIL certification, and excellent communication skills. You w

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

A leading digital commerce solutions company is seeking an Outsourced Services Delivery Associate in London.

Demonstrated ability in system integration, service delivery, or operational transition within satellite or telecommunications domains. Proven track record of working across functional teams to deliver complex technical services to commercial or government customers. Act as the operational owner for

Driving improvements in service delivery processes, performance, and client satisfaction. If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. IT services department and play a central role in the leadership team.

Drive the successful delivery of various IT services, including break-fix services, dispatch services, managed services, cloud services, project management, application development and maintenance, infrastructure services, cybersecurity, and digital transformation initiatives. Minimum of 15+ years o

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery.

A global insurance leader seeks a Multinational Service Delivery Manager in Greater London to enhance operational capabilities and improve service delivery.

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

A leading IT service management firm is looking for an experienced Interim Head of Service Delivery Transformation to lead a significant improvement programme. This hybrid role involves redefining service delivery across multiple departments, driving measurable changes aligned with ITIL principles.

The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional teams. A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking enviro

A technology services company in Greater London is seeking a Senior Service Delivery Manager to enhance public services. This role involves onboarding new services, managing team capacities, and ensuring adherence to contractual obligations. Candidates should possess excellent multi-tasking abilitie

Work with the finance partner to produce monthly and quarterly customer-facing financial summaries for actuals and forecasts for program delivery and ongoing service. Use our support systems to produce regular service reports and quality documentation covering SLAs, service performance,incidentsand

A leading operational services company is seeking an experienced Head of Service Delivery to oversee operational teams and ensure efficient project delivery across the UK. The ideal candidate will have a robust background in utilities, particularly in gas or water services, and a proven track record

A leading independent technology partner is seeking a Service Delivery Manager to oversee managed services in data centres for major clients. Responsibilities include managing staff, ensuring compliance with service quality, and maintaining strong client relationships. The ideal candidate will have

Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training. Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled sol

A leading supplier in the agricultural sector is seeking a Customer Service Representative to join their Rural Supplies store.

Key Words: Delivery Manager / Partner Enablement / Implementation Lead / SaaS / Technical Software / Professional Services / Training Programs / Certification / Customer Success / System Integrators / Managed Service Providers. As the Delivery Manager focusing on system implementation and service ma