Design research jobs in MaidenheadCreate job alerts

CSL's R&D organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration, we’re building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide. The Director Clinical Operations Lead is accountable for the development of the operational strategy for a clinical study(ies) and/or a clinical program (s) as well as the end-to-end study management and delivery of all operational activities and budget management relating to assigned clinical study (ies)/program(s). Responsibilities encompass support to the development of the operational strategy for our most complex studies and ensuring achievement of all program goals within established timelines, budget, and quality standards, and according to the TA strategies. This role must be experienced in working in a matrix environment (internal and external partners) with cross-functional responsibilities associated with trial execution and overall therapeutic area clinical development planning. Strong communication and presentation skills are required. Main Responsibilities and Accountabilities: * Clinical Operations Strategy: Design and implement operational strategies, study management plans, and supporting documentation to drive study efficiency and quality (most complex studies). Continuously assess and improve clinical operations processes. Provide early input in CDP and study outline. * Project Management & CRO oversight: Lead cross-functional study teams, coordinate with functional area representatives, and ensure timely execution of all study-related activities. Responsible for vendor selection/management/oversight, issue escalation, and inspection readiness. * Stakeholder Management & Team Leadership: Lead and coordinate cross-functional teams, fostering collaboration among internal and external stakeholders (including vendors, investigators, and regulatory authorities). Act as the primary point of contact for all study-related matters, build and maintain strong relationships, mentor and support team members, and represent the study team in communications with senior management. Act in an advisory capacity to other clinops colleagues and ensure knowledge sharing across therapeutic areas. Be the clinops voice at PST/TALT. * Budget Forecasting and Performance Management: Forecast, manage, and report on study budgets and key performance metrics, including study start-up, enrollment, and data collection timeliness/quality. Engage with key project stakeholders, including GPLS, TALT leads, Finance, POE. Drive accuracy and reliability in terms of budget. * End-to-End Clinical Study Management: Plan, manage, and execute our most complex global clinical studies from protocol development through to Clinical Study Report (CSR) completion and Trial Master File (TMF) archiving. Oversee timelines, budgets, regulatory/GCP compliance, feasibility, country strategy, enrollment plans, and risk mitigation. * Act as the primary point of contact both internally and externally (e.g. vendors) as applicable for anything study/program/asset related. * Provide regular study status updates including critical issues to senior leadership as needed while providing support to the study team with stakeholder management and issue escalation. Portray strong and confident communication and presentation skills. Audiences will include those both internal and external partners. * Support audits/inspections and resolutions of findings. * Contribute to the leadership of the Clinops function in key areas of change and continuous improvement. May be asked to lead cross functional change initiatives. Support in the development of new SOPs, guidelines etc and/ or participate in working groups about new processes and change initiatives. * Functional leadership and mentorship of junior staff required; Act in advisory capacity to other clinops colleagues within and across TAs. * Acts as an integral resource for clinops members and ensures that cross-functional process efficiencies are identified and maximized in accordance with project goals and that compliance is maintained. Job Qualifications and Experience Requirements Education At minimum, bachelor’s degree or equivalent in life science, nursing, pharmacy, medical laboratory technology, or other health/medical related area preferred. Other degrees and certifications considered if commensurate with related clinical research experience (e.g., diploma or associate degree RN, certified medical technologist). Experience * As a guide, a minimum of 12 years’ relevant clinical research (or related) experience within the pharmaceutical industry. * Previous experience in leading and managing a team of professional staff. * A solid understanding of the drug development process, and specifically, each step within the clinical trial process. * Experience in overseeing large and/or complex global clinical trials. * Robust budget forecasting and management experience. * Thorough knowledge of ICH guidelines/GCP and its applicability to all stages of the clinical development process Competencies * Demonstrated ability to lead teams and work in a fast-paced team environment. * Experienced in working within a Matrix Environment and ability to work through interpersonal difficulties and resolve conflicts with a Matrix Environment * Successfully demonstrated the ability to mentor and coach others through peer-to-peer interactions and to develop reporting personnel to grow in complex clinical project management capabilities. * Ability to evaluate, judge and make decisions regarding staff. Ability to teach/coaching and setting an example of ‘best practice’. * Excellent interpersonal and decision-making skills. * Demonstrates innovation. Possesses drive, energy, and enthusiasm to deliver the program objectives. * Skilled at independently navigating new or novel indications, study/program approaches, and unique challenges. * Excellent understanding of all tasks involved in a clinical development program(s) from developing a protocol through to finalizing a clinical study report. * Ability to plan and ensure execution and completion of clinical program(s) to the highest ethical and scientific standards. * Demonstrated ability to comprehend complex scientific concepts and data. Proficient in reviewing and assessing clinical data. * Extensive and comprehensive knowledge of ICH guidelines/ GCP, Maintains current medical/scientific/regulatory knowledge. * Demonstrated project management skills including simultaneous management of multiple projects. Possesses excellent planning, time management & coordination skills. * Demonstrated ability to problem solve and use clear judgment in relation to interactions with external parties, timelines, and complex clinical programs. * Excellent written and oral communication skills and maintains computer literacy in appropriate software. CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives. CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries. To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit ___ and CSL Plasma at ___. Our Benefits For more information on CSL benefits visit ___. You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit ___.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

📚✨ Content Editor, Education Marketing | IRIS Software Group 📍 Location: United Kingdom / Remote 📝 Type: Full-time | Permanent We’re looking for a confident, creative, and collaborative Content Editor to join our Education Marketing team at IRIS Software Group. You’ll help shape how we communicate with schools, trusts, and education leaders across UK State, Independent, and International education markets. 🎓🌍 You’ll play a major role in writing, editing, and optimising high-impact content that drives demand, retention, and growth across our education portfolio—including MIS, HR, finance, parental engagement, and analytics solutions. This is an exciting opportunity to join us as we elevate how IRIS Education delivers content across products, teams, and regions. 🚀 🎯 What You’ll Do ✏️ Content Development & Delivery • Write, edit, and optimise long-form and high-value content: whitepapers, customer stories, blogs, newsletters, thought leadership, and product pages., • Shape tone of voice, messaging frameworks, and campaign goals with the Director of Marketing., • Localise content for key segments (MATs, Independent schools, International)., • Repurpose long-form content into multi-channel assets., • Explore the smart use of AI tools for workflow, ideation, and optimisation. 🤖✨ 📅 Content Operations & Workflow • Own and maintain the editorial calendar aligned to campaign plans., • Upload, edit, and format content across CMS platforms (HubSpot, WordPress)., • Collaborate with product, sales, design, and marketing to deliver content on time., • Lead content QA, ensuring consistency across all customer touchpoints. 🧩 🔍 SEO, AEO & Performance • Conduct keyword + topic research (SEMrush)., • Optimise content for search visibility and engagement across emerging discovery platforms (AEO)., • Track, analyse, and report on performance metrics. 📊 🤝 Customer & Campaign Support • Develop customer-facing content (onboarding guides, newsletters, how-to articles)., • Coordinate with partners and associations for features and advertorials., • Write case studies, working closely with account managers and customers. 💡 What You Bring Must-Have • Proven experience in content writing/editing (B2B or SaaS preferred)., • Strong understanding of SEO and content optimisation., • Hands-on CMS experience (HubSpot, WordPress)., • Exceptional written English + superb attention to detail., • Ability to manage multiple projects and work independently., • Comfortable collaborating with multiple stakeholders. Nice-to-Have • Experience in the education sector or public/regulated markets., • Familiarity with marketing automation (Marketo, Campaign Monitor)., • Understanding of design briefing, video scripting, and content repurposing., • Knowledge of accessibility and content governance best practices. 🛠️ Tools You’ll Use HubSpot • WordPress • SEMrush • Asana • MS Planner • SharePoint • Campaign Monitor • Marketo • Vimeo • YouTube • Google Analytics 📊💻

Business Development & Solutions Manager Location: Maidenhead, Berkshire - Hybrid Reporting to: Managing Director and Director of Access Solutions (Matrix Structure) Are you passionate about driving innovation in healthcare and making a real impact on patient access to treatment? Are you a high achieving individual looking to accelerate your career in a dynamic and supportive environment? Join Apodi as a Business Development & Solutions Manager. About the Role As a key member of our business development function, you’ll focus on market research, developing healthcare solutions for our clients, designing and delivering proposal pitches and driving account growth. You’ll follow a structured development and mentoring plan, progressing towards the role of Manager of Access Solutions and beyond, with increasing responsibility based on your performance and capability. With Patient Support Programmes continuing to be one of the fastest growing sectors of the pharmaceutical industry globally, this is a truly rare opportunity to become a key player in a leading and progressive business. Who Are Apodi and What Do We Do? Apodi is a fast-growing healthcare and intelligent business with people at our heart. Established in 2006, Apodi is a specialised business focused on identifying and implementing innovative programmes for our pharmaceutical clients. These programmes can help to transform patients’ lives and our work provides benefits for patients, the NHS, and the pharmaceutical industry. Our Core Values and Beliefs CARING is at the heart of everything we do. This applies particularly to our patients. We strive for CANDID and open relationships with our staff, clients and patients based on honesty and trust. We value employees that PERFORM and demonstrate excellence in everything they do. Key Responsibilities • Conduct in-depth market research and analysis on prescription medicines, therapies, patient pathways, and the NHS/pharmaceutical landscape., • Understanding the barriers and challenges that prevent patients receiving rapid access to therapies and treatments., • Develop and design bespoke patient support programmes and other innovative solutions for our pharmaceutical clients, collaborating across the Business Development, Operations and Compliance teams., • Support stakeholder mapping, workshop material development, and co-creation sessions with pharmaceutical clients and NHS stakeholders., • Assist with training, post-implementation reviews, and continuous improvement cycles., • Draft reports, collate data, and help finalise project outputs., • Create and deliver engaging pitch presentations and support responses to RFPs., • Participate in client meetings and workshops, with ongoing coaching from the Director of Access Solutions., • Follow a bespoke personal development program, rotating through business development, marketing, and innovation hubs. What We’re Looking For • Highly capable and credible individual, with strong analytical and research skills., • Strategic thinker and problem solver, able to present information logically and persuasively., • Excellent communicator (written and verbal), able to build strong relationships and deliver compelling business pitches., • Resilient, ambitious, and driven to continuously improve and take on more responsibility., • Motivated self-starter with evidence of structured thinking and problem-solving., • Flexible, adaptable team player with high emotional intelligence and mental agility., • Confident public speaker, able to engage senior stakeholders and converse on strategic issues. Desirable Knowledge & Skills • Ability to quickly assimilate information and translate concepts into actionable plans., • Proven commercial experience (or strong interest) in healthcare, NHS, or pharmaceutical industry., • Interest in learning new technologies to enhance commercial abilities., • Project management and negotiation skills., • Exposure to innovation, market research, or project delivery (ideal but not essential)., • Knowledge of the ABPI Code of Practice and other relevant regulatory codes (ideal but not essential)., • High proficiency in Microsoft Office (Word, Teams, PowerPoint, Excel). Benefits • Highly competitive salary with performance linked progression, • Benefits package, • Flexible, hybrid working Ready to make a difference? Apply now to join Apodi and help shape the future of healthcare solutions! Please contact Becky if you would like to learn more about this role on or call 01628 500897.

Design Administrator Assistant - childrenswear fashion supplier - Fashion Graduate £26,500 Slough, UK (Head Office) Reporting to: Design Manager About the role: Our client a successful fashion supplier of childrenswear to the multiple high street retailers in the UK and overseas are looking to recruit an highly organised and proactive Design Administrator to join their small fast-paced design team. This pivotal support role bridges the gap between creative concept and technical execution. You will be the "engine room" of the department, ensuring their PLM system, design boards and tech packs are meticulously maintained, their seasonal catalogues are both visually engaging and precise, and their physical libraries remain well organised and inspiring. Key Responsibilities: Provide day-to-day administrative support to a small team of designers, including but not limited to the following: − Input and maintain data within the PLM system, including creating new style numbers, uploading artwork, linking bought sample imagery, and adding fabric compositions. − Update design descriptions (e.g. fabric composition, techniques) across Design Boards and Tech Packs using Adobe Illustrator. − Creating Design Colourways. Using Adobe Illustrator to create colourways of an existing design, guided by the design team. − Working on tech packs for repeat styles and/or new colourways – amendments to existing tech packs, this will be purely data amends or basic design amendments as instructed by the design team. − Organise bought samples and assist with photoshoots when required. − Maintain and organise fabric, trims, and techniques libraries to ensure relevance and accessibility. − Assist the design team with mood boards, trend research, and competitor shop (comp shop) data. − Pull and share relevant reports from WGSN with the design team. − Support UK and international comp shop planning, including itineraries, maps, and accommodation. − Create artwork packs, physical colour palettes, and fabric swatches for licensors and customers, using design information provided by the design team. − Coordinate approvals with licensors and manage customer selections. − Work closely with the sales team to ensure accuracy across Design Boards, Tech Packs, and the PLM system, keeping up to date with ongoing changes and amendments. − Creating seasonal catalogues across the design departments. Skills & Qualifications Interest in fashion, childrenswear, textiles, and the wider creative industry. High level of attention to detail with a strong focus on accuracy. Ability to manage repetitive tasks while maintaining consistency, focus, and quality. Strong organisational and time management skills. Excellent organisational skills with the ability to prioritise and manage time effectively. Experience with Adobe Illustrator and Product Lifecycle Management (PLM) systems is advantageous but not a requirement on application, however, a willingness and enthusiasm to learn these tools is required. Who you are: This role is ideal for someone with a keen eye for detail and a creative mindset, who also takes satisfaction in the fundamentals of design administration. You enjoy working behind the scenes to ensure systems are accurate, aligned, and up to date, and you’re comfortable managing multiple tasks in a fast-paced environment. From pulling WGSN trend reports and creating inspirational mood boards, to coordinating customer selections and licensor approvals, you play a vital role in keeping the design cycle running smoothly from initial concept through to final sample. A Fashion graduate You're confident and have a natural ability for learning new tools & systems quickly. You’re highly organised, with strong time management skills and the ability to prioritise workload effectively. You collaborate well with others, communicating clearly and professionally with colleagues across departments. You understand the importance of clean, consistent data in supporting business operations and take pride in getting the details right the first time. You’re proactive, dependable and thrive in a team-oriented environment

Your new company You'll be joining a world‑leading biopharmaceutical organisation recognised for its strong scientific heritage and commitment to transforming the lives of people with severe immune and neurological conditions. As a major global R&D hub, the company invests heavily in cutting‑edge research, fostering an environment where talented scientists can make a meaningful impact on next‑generation therapies such as CAR-T. Your new role This is initially a 12 month contract position that may be extended. You will be joining an experienced R&D team focused on the development of new CAR-T therapies for multiple disease areas, primarily within immunology. This is a fully lab based role. Key responsibilities will include: • Drive the design and generation of CAR constructs tailored to specific antigen targets., • Establish, refine, and troubleshoot methodologies for T‑cell engineering, including transduction and expansion workflows., • Execute a range of in‑vitro functional studies to assess CAR T performance, such as cytotoxicity, cytokine profiling, and durability., • Partner closely with multidisciplinary research teams to embed CAR T technologies into broader discovery programmes in immune modulation and tissue repair., • Interpret experimental outcomes, compile high‑quality technical documentation, and communicate findings to scientific stakeholders., • Contribute scientific insight to the evolution of CAR T platforms by monitoring emerging technologies and integrating new approaches. What you'll need to succeed • An MSc or PhD in Immunology, Molecular Biology, Cell Biology, or a related life science discipline (or equivalent experience)., • Demonstrated hands‑on experience in CAR T cell engineering, including vector design and in‑vitro functional evaluation - candidates who have gained this in an industry setting, eg pharma, biotech or CRO are strongly preferred., • Solid grounding in immune cell biology and mechanisms underpinning targeted cell depletion., • Ability to work both autonomously and collaboratively within a dynamic, fast‑paced research setting., • Proven analytical and problem‑solving capabilities with meticulous attention to detail., • Clear and confident communication skills, particularly in conveying complex scientific concepts. All applicants must currently hold the right to work in the UK until at least January 2027. Applicants who require visa sponsorship cannot be considered for this role. What you'll get in return You'll have the chance to work within a well-experienced team on the development of new approaches to CAR-T therapy, making a significant impact on the company's drug discovery pipeline in a highly collaborative and friendly atmosphere. You'll also get a good daily/hourly rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Keywords: CAR-T, TCR, pharmaceutical, biotech, drug, discovery, development, cell, therapy, immunology, in‑vitro, biologist, scientist, vector, design, synthesis, transduction, expansion, cytotoxicity, cytokine, assays, immune, modulation, tissue, repair, regenerative, medicine, drug, discovery, cellular, engineering, molecular, biology, immunotherapy, research

Senior Director Product Management Consumer Products - London Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. As a Director, Product Management Consumer Products at Publicis Sapient, you will act as your clients’ trusted advisor in leading the overall business solution, vision, strategy, roadmap, and prioritization for a specific digital product, or products, within an engagement. You will collaborate with clients within the Consumer Products industry undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles. Your Impact: • Partner with client(s), strategists, experience leads, and enterprise architects, to frame business goals and value streams from which we can shape solution propositions that provide transformative business outcomes and customer experience• Develop large solution vision that aligns with the product vision, strategy, and industry compliance, by keeping the customer at the center of everything we do while using design thinking tools• Represent the client while facilitating solution workshops with cross functional leaders where you identify new solutions, organization business needs, and solution options• Develop solution hypotheses iteratively based on user research, and industry and market trend analysis• Translate solution vision into a product vision/roadmap containing well-defined, prioritized features that will realize the solution and value• Validate and present the business case to the C – level executives and lead business reviews to ensure the team prioritizes the right features• Serve as a voice of the customer among the cross-functional team, always understanding and representing the customer needs • Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes• Masterfully apply Lean Agile practices and frameworks• Collaborate with product managers, other solution managers, and cross-functional capability managers to ensure all product teams, to ensure alignment towards the same program increment (PI) objectives• Collaborate with enterprise architects to envision and prioritize capability enablers• Represent industry best practice and market trends to assist the client in maintaining competitive advantage• Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority• Inspire, lead, and mentor, a high-performing team of Product Analysts to continually facilitate improvements in developing and enhancing best-in-class digital products and services Extensive experience and profound knowledge in the B2C and B2B consumer goods environment, from a comparable position in a consulting firm or in in-house teams of leading consumer goods manufacturers• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization• Demonstrated success creating large solutions, digital products vision, strategy, experience, and services - from capability identification, ideation to launch, including engineering and operational quality• Experience working with a multi-disciplinary team on customer-focused products and services.• Proven ability in collaborating and leading Program Increment (PI) cycles• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders• Practice in workshop facilitation to cultivate ideation• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments• Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value• Mastery in leading change and inspire others to change behaviors• Influencer in continuous learning and innovation Set Yourself Apart With: • Deep knowledge of the key success factors, latest trends, and business models in the B2C and B2B consumer goods industry.• Relevant product, program management, or Scrum certifications such as SAFe, PMP, or IPMA Additional Information A Tip from the Hiring Manager A successful Director, Product Management at Publicis Sapient combines leadership skills, rooted in customer centricity, with tactical product management skills to drive the client and team in releasing parallel multiple program increments every 10-12 weeks (or applicable frequency at clients organization)

The role involves using AI, NLP, and LLMs to analyze complex biomedical literature and design effective workflows for content analytics. Candidates should have a strong background in biomedical research and experience with NLP technologies.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Network Security Architect Remote Full time, Remote United Kingdom The Network Security Architect is a global network security position that must work independently and within the team. They will administer, test, implement, troubleshoot, and advise on Security Infrastructure architectures to include all Network Security related systems and their components. This role includes the responsibility for implementing appropriate IT security procedures. They will design, build, and oversee the implementation of secure IT network infrastructures to protect an organization's information assets from cyber threats. They assess security risks, identify vulnerabilities, and develop comprehensive strategies using a combination of hardware and software solutions. Key responsibilities include anticipating threats, implementing security protocols like firewalls and VPNs, responding to security incidents, and ensuring the network meets organizational needs while adhering to security standards. In this role, this candidate will independently research and resolve moderately to highly complex technical problems. They will document standards, implementation procedures, and troubleshooting processes. In this role, the candidate will also be required to provide security services and expertise on internal technology projects. As a Network Security Architect, you will • Design and architect end-to-end secure network solutions, including site-to-site VPNs, zero trust models, and segmentation strategies, • Hands on implementation and troubleshooting with network security tasks or projects., • Architect and secure cloud-based networks, including virtual firewalls, security groups, VPC peering, and hybrid connectivity, • Design secure, scalable network architectures—including campus, data center, and hybrid cloud topologies—leveraging Cisco SD WAN, Firewall, ISE, and Cloud technologies, • Lead end to end deployments: planning, staging, migration, and cutover for multi site environments, • Perform analysis of all threat/vulnerability sources, assessing any impacts to infrastructure and systems and providing an assessment, recommendations and potential actions correlative to the security threat posture and matures the current vulnerability and scanning/assessment capabilities, • Act as technical mentor for network engineers—conducting design reviews, configuration walkthroughs, and knowledge sharing sessions, • Provide high quality customer service by listening and understanding the needs of the stake holders, • Identify and communicate threats and vulnerabilities that could impact business operations, • Assist with communication, implementation, and analysis of compliance to security policies, standards, and procedures, • You have extensive network and Information Security related technology experience, • Extensive experience in the architecture/design, development, and implementation of large-scale Wide Area Network (WAN) architectures with a strong focus on network, firewall, Routing and Cloud, • Extensive knowledge and experience with network. (e.g., IPS/IDS, Routing and Switching, WAN, Packet Analysis, Firewall, Capacity Planning, IT Tools, and other relevant technologies, • Design/Implement/Troubleshoot Fortinet, ASA, FTD (Firepower Threat Defense/IDS/IPS), • Design/Implement/Troubleshoot VPN Technologies including but not limited to Cisco IPSEC and AnyConnect (NAM/Posture),, • Experience with NAC/ISE integration with wired, wireless, VPN as well as posture, • Strong background and ability to monitor network security by analyzing Intrusion Detections reports, firewall logs and other application sources, • Strong understanding of network security architectures, solutions, processes, frameworks, and components, • Extensive experience with Cloud solutions such as AWS, Azure, • Thorough knowledge and experience with Network security standards (Network architecture analysis, Network Administration, Load balancer and Firewall Engineering), • Experience with network and performance management tools, security tools and appliances, layer 2 technologies, wireless technologies Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Remote #LI-VP1

The Clinical Scientist will lead the scientific planning and collaboration with Clinical Research, Pharmacovigilance and Clinical Operations in the execution of clinical trials. Proficient scientific expertise to propose, design, and execute clinical research and development studies, and authors doc

This role requires strong design skills with proficiency in InDesign, Photoshop, Keynote, and Canva. The ideal candidate will manage the treatment process, conduct image research, and work closely with directors.

We’re seeking a strategic design leader to guide a small, high-impact team of user researchers and service designers, partnering closely with senior leaders to design meaningful, scalable services that delight shoppers and drive business value. Deep hands-on background in user research and service

Partner with other leaders to shape design strategy and strengthen user‑centred design practice across the organisation; set content design principles, standards and patterns that enable high‑quality, inclusive and coherent user experiences across digital and service journeys. Build, lead and su

A leading toy company in Greater London is seeking a Head of Service Design & User Research to lead a dynamic team of experts focused on user-centered practices. Candidates should demonstrate strong leadership skills, a deep background in service design, and a belief in collaborative approaches.

Conduct technical audits of contractor designs with a strong focus on buildability. Collaborate with stakeholders to optimise design solutions and mitigate risk. Support design development through pre-construction and delivery phases.

A blockchain technology firm in London is seeking a Research Engineer to guide the evolution of its stablecoin-focused neobank. You will work to translate ambiguous research problems into actionable protocol directions while collaborating closely with engineering and leadership. Ideal candidates pos

In this role, you will design and develop cutting‑edge algorithms for drug design to tackle real‑world challenges of AI in drug discovery. Now, we are looking for an experienced research engineer to supercharge our product. Present research findings in publications, technical documents, conferen

Organisation/Company UNIVERSITY OF SURREY Research Field Computer science Researcher Profile First Stage Researcher (R1) Application Deadline 9 Feb 2026 - 00:00 (UTC) Country United Kingdom Type of Contract Other Job Status Full-time Is the job funded through the EU Research Framework Programme? Not

A leading blockchain company in Greater London is seeking a Research Engineer to enhance their stablecoin initiative. This role involves translating ambiguous challenges into concrete solutions, conducting research on cryptography, and collaborating across functions. Ideal candidates are skilled com

This role involves supporting innovative projects in the Science and Technology sector, contributing to design, research, and analysis while working collaboratively in a dynamic team environment.

A prestigious educational institution is seeking an Associate Lecturer in Structural Engineering and Design on a fixed-term contract to deliver key modules at undergraduate and postgraduate levels.

A leading global financial services company is seeking a Senior Associate for their Global Research & Design team in London. The role involves supporting senior analysts in designing new S&P Dow Jones Indices, utilizing programming skills, and conducting extensive research.

Postdoctoral Research Associate / Senior Research Associate – Fusion Reactor Engineering Design and Simulations. The University of New South Wales (UNSW) Sydney is hiring a Postdoctoral Research Associate (Level A) or astore Senior Research Associate (Level B) to lead design development and simula

Work closely with researchers, traders, and the talent team to design original mathematical problems, logic puzzles, and quantitative challenges that reveal how candidates think and reason under uncertainty, as well as trading games and hackathons. Design, run, and scale mathematical problem-solving

A leading biotechnology firm in the United Kingdom is seeking a mission-driven ML Research Engineer/Scientist to develop groundbreaking AI-powered molecular modeling tools. This role involves collaborating with an interdisciplinary team to design new algorithms, rigorous experimentation, and creatin

Experience in RF design for harsh environments (EMC, vibration, thermal)Experience of overseeing the transition of development hardware into production, including environmental testing, qualification testing and design certification. As an RF Design Engineer at Roke, you will play a pivotal role in

Applicants should have a strong background in user-centred design and experience leading research projects. A leading digital consultancy in the UK is looking for a Lead User Researcher to join their dynamic team.

A leading social research organization in Greater London seeks a Senior Statistician to lead complex survey methodologies and perform advanced data analyses. The role involves developing innovative statistical approaches and providing expert advice to researchers and clients. Ideal candidates will h

A cutting-edge AI drug design company in the UK seeks an experienced research engineer. In this role, you will design advanced algorithms for molecular property predictions and work collaboratively in a dynamic team.

This role involves designing advanced algorithms and collaborating with interdisciplinary teams to tackle challenges in drug design. An innovative tech company in drug discovery based in London is seeking an experienced research engineer. Candidates should possess a strong background in Structure-Ba

A biotechnology startup in London is seeking an experienced research engineer to develop cutting-edge algorithms for drug design. The role requires expertise in Structure-Based Drug Design and proficiency in Python.

The UCL Faculty of Engineering is the largest of its kind in the UK, ranked as the second most impactful engineering faculty in Europe and first for Research Strength in the Research Excellence Framework. This fixed‑term teaching role (maternity cover) is designed to support delivery across key mo

A prestigious UK university is seeking a Senior Research Associate to lead youth-centric co-design research. This fixed-term position offers a unique chance to shape research that directly influences social media design features affecting young people's well-being. You will work in schools alongside

We are seeking a Team Leader / Research Leader specializing in computational chemistry to spearhead the design of novel small‑molecule therapeutics. Team Leader / Research Leader (Computational Drug Design), London. As a pivotal member of the Drug Design team, you will drive complex projects from

Lead and review design material from RIBA Stage 3 onwards. Conduct technical audits of contractor designs with a strong focus on buildability. Collaborate with stakeholders to optimise design solutions and mitigate risk.