Trabajos digital customer service en Reino Unido - Page 2

Associate Design Manager (Data Centres) - London This client is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through their market leading technical expertise, They enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. They cover the entire life cycle of any building project, with our broad capability offering saving clients time, money, and effort. Their approach is centred around listening to clients and interacting energetically with fellow project stakeholders. They add value with people, client service ethos, global delivery strategy, technical ability, and attitude. Now seeking a fully experienced Associate Design Manager to be based in their London office with the ability to inspire others and will be responsible for running major projects. Role Responsibilities • Responsible for running of Major projects., • Takes Team Management role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (majority of building types), • Carries out cost and profit diagnosis on projects including feasibility studies and preparation of fee bids, • Reviews status advised by project personnel and external parties and modifies schedules or plans as required., • Prepares project reports for Management, Client or others., • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes, • Surveys tests and reports on existing electrical/mechanical installations, • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements, • Represents Company at technical meetings with customers, professional teams and contractors teams, • Ensure engineering calculations and drawings meet required robust industry and legal standards, • Day to day decision making on project progress and direct liaison with, and provides advice to client, • Ensures risk and performance monitoring analysis takes place through effective systems of internal control and delegation, • Leads on the coordination of engineering services Takes a holistic view in the selection and application of engineering concepts and solutions, • Support the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective Role Requirements • BSc/BEng in appropriate engineering discipline or have sufficient equivalent experience, • MCIBSE/MIEE or HND/HNC + appropriate experience or equivalent, • Chartered Eng status, • Significant experience of specification design for a range of building types, • Sound knowledge & working application of key health and safety issues and legislation, • Appreciation & working knowledge of contract & business law, • Knowledge of MS office applications word, excel etc, • Ability to use IT based calculation and spreadsheet software, • Good understanding of BS standards/ UK regulations/codes, • Experience and understanding of invoicing and credit control, • Ability to prioritise own workload, • Ability to work to deadlines, • Leadership & mentoring skills, • Presentation skills, • Chairing/facilitation of meeting skills, • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy., • Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group Benefits Offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions

About the Company Electronic circuit boards are at the core of current and future inventions - space travel, medical robotics, autonomous transportation, augmented reality, bio-engineering. Yet today designing an electronic circuit board is an extremely manual, long and tedious process. At Circuit Mind we believe that this is wrong and we are on a mission to fix it, triggering the future of hardware design. To achieve its mission, Circuit Mind has created a library of electronic component digital twins. Each digital twin models the data of the component’s datasheet. These digital twins are then utilised by Circuit Mind’s platform to generate circuit designs that align with user specifications. We are creating an entirely new software engine for circuit boards, that takes as inputs the requirements of a circuit board and automatically outputs a complete design, ready for manufacture. About the Role Your mission is to drive the successful delivery of customer electronics design projects using Circuit Mind’s ACE platform; either enabling end users to execute projects independently or taking full ownership of execution yourself. Responsibilities • Assess design requirements and leverage your expertise to guide the users in generating those designs in Circuit Mind’s ACE platform., • Lead and perform AI-assisted customer projects using Circuit Mind’s ACE platform to demonstrate faster, higher quality design outcomes than the traditional manual design process., • Run training and support meetings with users to ensure they effectively achieve their objectives using Circuit Mind’s ACE platform., • Research and identify new components that meet customer project requirements to be added to the Circuit Mind platform., • Collaborate with the customer success and software team to troubleshoot issues with designs run user issues, manage and execute the resolution of these issues and communicate the resolution to customers promptly., • Collaborate with the software and product team to identify key functionalities that can be developed to improve the value of ACE., • To fulfil the above, you’ll develop an intimate understanding of the abstractions and algorithms that ACE uses to generate circuit designs. Qualifications and Required Skills • 5+ years experience in designing electronic circuit boards, • Ability to understand user needs and challenges and to effectively devise and articulate tailored solutions, • Strong communication skills, • Strong attention to detail Preferred Skills • Basic software development experience, • Experience in a Software as a Service (SaaS), Design Software (ECAD, MCAD, Simulation etc.) or startup company Pay range and compensation package • Collaboration with a friendly world-class team., • Above market rate salary and meaningful equity., • 25 days of annual holidays plus bank holidays., • Flexible working hours with two days a week in the office., • 5 weeks per year to work wherever you want in the world., • London Bridge office., • Extended parental leave., • Annual Retreat., • Learning and development budget to support your professional development. Equal Opportunity Statement At Circuit Mind we value diversity and foster an inclusive environment. If you have an additional necessity or disability that requires accommodation, please let us know so we can adjust the interview process to your needs. We also ensure that Circuit Mind’s straight-forward and efficient hiring process respects your time.

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles. Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf of the SS&C Wealth Business. The successful candidate will work on maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. • You take pride in your reputation and can create meaningful relationships based on knowledge and trust, • You have high standards of integrity and expectations for yourself and others, • You consider yourself to be a fast learner; you are driven to improve your knowledge and experience continually, • You enjoy mentoring and collaborating with colleagues across various roles, • You are comfortable guiding teams and individuals on completion of tasks that contribute towards delivering a wider strategy or goals, • Your friends and colleagues describe you as engaging, a strong communicator who is eager to bring teammates together to figure things out, • You are self-motivated and able to flex easily between dealing with internal delivery teams and stakeholders and external clients Your Responsibilities External Focus • Manage communication with SS&C’s Wealth clients on behalf of the IT group for core disciplines including Incident, Problem, Change and Release Management., • Ensure client specific requirements are understood and IT services meet client expectations., • Deliver management information through regular reporting and service review meetings., • Identify opportunities for service improvement and respond to client feedback., • Actively work with IT peers to promote client focus and deliver an exceptional customer experience., • Support requests for client oversight and due diligence. Business Management • Partner with IT and Business leaders to define and maintain standards and working practices., • Act as an escalation point for issues impacting the SS&C Wealth business unit., • Share updates on IT Initiatives and support delivery of the IT strategy within the business., • Partner with the business in the development of the business strategy for the SS&C Life & Pension business in Ireland., • Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external)., • Continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance., • Communicate and promote the values which reinforce and support a consistent quality culture. Your experience • Proven Client Relationship Management and/or IT Service Management experience, • Strong experience in IT Incident Management within complex, multi-platform enterprise environments., • Proven ability to work across organisational boundaries to deliver for the business and our clients, • Knowledge of technology best practices and standards., • Strong communication skills: ability to translate complex technical information into digestible updates for clients and stakeholders, • Skills in problem-solving and logical thinking, • Ability to work in a challenging environment and adaptable to continuous change EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

AI Developer Type: Perm Location: Bernadette - Office (3 days office – Tuesday, Wednesday, Thursday) London W1T 3NL (Hybrid) THE BIG PICTURE VCCP is the challenger agency for challenger brands, with over 2500 people around the world. We offer full-service marketing and brand experience solutions from advertising to media buying, content production to data science, customer mapping to platform design & build. Bernadette is VCCP’s award-winning digital experience agency. We are a friendly and knowledgeable team of 100 specialists across Strategy & Data, UX, Design, Motion, Technology & Engineering, Project & Client Services and Operations, all dedicated to creating great work across all digital channels. OUR CULTURE Bernadette has a unique culture, and we are looking for people who will make a positive contribution to this; therefore, the candidate must have the following attributes: • A collaborative nature, with an entrepreneurial spirit, • Take pride in their work, be unprecious and be able to recognise that a good idea can come from anywhere, • Have an honest approach and take responsibility, • Be passionate about all things digital, design and technology. OUR PURPOSE: Our mission is to make digital more valuable, using creativity and collaboration to unlock innovation. That includes opening new categories and formats, delivering ground-breaking customer interactions, or generating long-term customer advocacy - across the whole digital ecosystem. We design and make digital experiences, products and campaigns which set new standards for everyone to follow, are indispensable and you can’t imagine life without them. The Role This is an engineering-focused role dedicated to the practical implementation of AI. You will design the logic for AI agents and optimize how our platforms interact with LLMs, ensuring that AI features are functional, brand-safe, and technically sound. Key Responsibilities • Design and implement agentic workflows and prompt strategies., • Develop RAG systems to allow AI models to interact with specific client data sets., • Optimize AI performance, focusing on token usage, latency, and response accuracy., • Work within the Python stack to deploy AI services into production., • Benchmark AI outputs against established quality and safety guardrails Required Skills & Experience • Strong software engineering foundation with proficiency in Python., • Hands-on experience with LLM APIs and API orchestration., • Ability to translate emerging AI capabilities into stable, shippable product features. Beneficial • Experience with Python for data processing and model evaluation tasks., • Experience with Weavy or similar., • Experience with C#/.NET., • Knowledge of frontend technologies for building conversational UI prototypes. ABOUT THE ROLE WHAT WE CAN OFFER YOU: We work hard at keeping our teams motivated by offering continuous training and development opportunities, a competitive benefits package, a good work-life balance and a fun and engaging office environment. WORKING LOCATION: Our culture values collaboration both in person and virtually, and so we’re looking for people who share the desire to spend face-to-face time with colleagues and clients. This role is based 3 days per week (Tuesday, Wednesday and Thursday) in our office in Berners Street, London. On Mondays and Fridays, we generally work remotely (with the option to come into the office if you’d like). We would also ask you to come into the office for any in-person client-facing meetings or workshops on Mondays and Fridays. Some of our clients occasionally invite us to their offices and you should be happy to do this. FLEXIBLE WORKING: We are big advocates of work-life balance and allowing people to flex their hours to suit them - any day of the week. This also includes the need to work remotely on Tuesdays, Wednesdays and Thursdays when you have work or life situations that make it difficult to come into the office. All we ask is you think of the team, be transparent and communicate well so we can accommodate. Contractual benefits include: • 25 days holiday (additional to bank holidays, the office may also close for 3 days over Christmas and New Year) • Private Medical Insurance (*please see note below), • Pension, • Enhanced maternity leave /paternity pay leave (after qualifying period), • Income Protection, • Life Assurance, • Mobile phone

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Sales Executive With significant demand for our product, our already successful London based EMEA digital sales team are looking to build on what they have achieved to date and further expand their team. Being led directly by our EMEA Head of Sales, this role is an exciting opportunity to be part of something special. You will be responsible for client acquisition across our EMEA territories - prospecting, qualifying and generating sales pipeline all the way through to closing the deal itself. We will guide, support and coach you to be the best you can be, but it’s you that is going to have to want this, to learn, to have fun, and to earn a lot of money along the way. About us Navigator is a fast-growing, global, tech-enabled agency which is entering its next phase of growth. Currently operating in the travel sector, Navigator partners with the world’s biggest airlines and online booking platforms and has access to their 1st party customer data. We go to market and sell to brands and agencies who are looking for these people and want to market to them at the exact moment they are in the market for their product or service. As we enter our next phase of growth we are looking for the next high-performance salesperson to help take us to the next level. What you can expect from us Many businesses claim to run high performance environments; we are one of the few who actually do. Founded by an Olympic medallist, we are on a mission to create something unique and allow our people to be significant along the way. We don’t care how good we are, we care how good we can be. The same applies to you. Navigator is a responsibility led environment, which means you truly own your day and take responsibility for the outcome you want to achieve. What we expect of you • Hunger – there are people who wait for things to happen to them and then there are those who have the hunger to go out there and make things happen for them., • Desire - a desire to want to be better, every day, • Curiosity – an ability to learn quickly and figure out how you win, and then replicate it, • Resilience – failure is a big part of sales and is also part of our journey. We need to learn and grow from each failure we face. Our philosophy is that we find a way to win and then replicate it at scale. We will work with you and quickly identify how you are going to win and then set no limits in what we can achieve. You will be the one responsible to drive and deliver this performance and decide how big we can go. Please only apply if this resonates with you. Location West Hampstead – London What We Offer • A mission-driven company with a collaborative global team, • Opportunity to work closely with a visionary CEO and high performing sales leadership team, • Competitive compensation and unlimited commission

We are seeking an exceptional candidate on behalf of one of our long-standing clients — a phenomenal, fast-growing company we have partnered with for more than 22 years. Known for its collaborative culture and supportive, down-to-earth leadership, this is a business where talent is nurtured and careers can truly grow. This is your opportunity to lead and grow the ecommerce and retail channel for one of fashion’s most iconic names — Vera Wang Activewear, RTW. With the backing of a global group and the energy of a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. A strong buying and merchandising background is essential, ensuring the right product mix, stock flow, and commercial results. Why This Role Stands Out • Lead the ecommerce flagship for Vera Wang Activewear., • Full accountability for the retail arm and partnerships with ecommerce pureplayers., • Blend digital trading with buying and merchandising expertise., • Pivotal growth role with a direct impact on revenue and brand reach. Key Responsibilities Ecommerce Trading & Merchandising • Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity., • Apply buying and merchandising expertise to optimise stock, sell-through, and margin., • Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers., • Build and manage strong commercial relationships with digital retail partners, ensuring alignment on campaigns, pricing, and stock., • Own sales, margin, and profitability targets across ecommerce and partner channels., • Lead weekly and monthly reviews with actionable insights., • Oversee the full ecommerce process from product upload to fulfilment and returns., • Partner with logistics and customer service to ensure seamless delivery and customer satisfaction., • Keep the site aligned with seasonal campaigns and brand storytelling. Require skills and experience: • Proven ecommerce management experience in fashion, lifestyle, or sportswear., • Strong background in buying and merchandising — essential., • Experience managing partnerships with ecommerce pureplayers (e.g., Zalando, ASOS, Farfetch)., • Hands-on knowledge of ecommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, Magento)., • Strong commercial acumen with an analytical, data-driven approach., • Collaborative, entrepreneurial mindset with the drive to scale a new brand. Excellent salary Clear opportunities to learn, grow, and progress Work with a phenomenal, fast-growing company Collaborative culture with supportive, down-to-earth leadership

Design Consultant (Field Sales Representative)- £50,000-£70,000 OTE -North London, N1 The Role Are you a confident closer with a flair for building trust in customers’ homes? Ready to turn qualified leads into high-value sales while enjoying the freedom of running your own schedule? This is your opportunity to join Appeal Home Shading as a self-employed Design Consultant, combining flexibility, independence and impressive earning potential. With OTE of £50,000 - £70,000, this exciting field-based role gives you the chance to manage your own success while benefiting from full company support, pre-qualified leads and industry-leading marketing. You will visit customers in their homes, guide them through premium home improvement solutions and help them select from an exclusive range of high-quality blinds, insect screens and awnings. This is more than a sales role. It’s your chance to build a rewarding business with the backing of an established and growing brand. If you’re ready to take control of your earnings and join a thriving business with outstanding support, apply today and start building your future with Appeal Home Shading. Key Responsibilities: • Visit prospective and existing customer leads provided by the company, • Build strong relationships with homeowners, • Understand customer needs and recommend suitable products, • Prepare accurate, professional quotations, • Deliver excellent customer experiences from consultation to sale, • Manage your schedule effectively and maximise opportunities The Company Appeal Home Shading is a highly successful UK home improvement business with consistent double-digit growth. Based in Bristol, we manufacture premium products from our 15,000 square foot factory and supply customers nationwide. Backed by national TV, press, and digital advertising, we provide a steady stream of quality leads to our Design Consultants. Our award-winning customer service, including the 2025 Feefo Gold Trusted Service Award, reflects our commitment to excellence. The Benefits • Self-employed flexibility and independence, • Qualified leads supplied – no cold calling, • Excellent commission structure, • OTE £50,000 - £70,000, • Full training and ongoing support, • Premium product portfolio, • National marketing support, • High average order values exceeding £3,000, • Opportunity to build long-term success The Person To succeed as a Design Consultant, you will be: • Self-motivated and driven, • Comfortable working independently, • Customer-focused with strong communication skills, • Confident using IT systems, laptops, or tablets, • Quick to learn product knowledge, • Professional, personable, and target-driven

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Microsoft Dynamics 365 Sales Consultant (3–5 Years) London (Hybrid – 2 days onsite) £70,000 - £80,000 per annum About the Company You’ll be joining a global technology and consulting organisation at the forefront of digital transformation, cloud, and enterprise platforms. The business partners with some of the world’s leading enterprises to deliver large-scale transformation programmes across data, cloud, and Microsoft ecosystems. With strong investment in its Microsoft practice, this is a key hire within a growing team where licensing plays a critical role in shaping commercial outcomes and supporting major enterprise deals. You’ll be part of a collaborative environment working alongside sales, presales, delivery, and finance teams, with real exposure to high-value, complex client engagements. Role Summary We’re looking for a Microsoft Dynamics 365 (D365) Sales Consultant with 3–5 years of experience to manage, optimise, and advise on licensing across internal teams and client engagements. This role is central to ensuring cost optimisation, compliance, and commercial accuracy, particularly across sales pursuits, renewals, and ongoing delivery. Key Responsibilities D365 Licensing Strategy & Advisory • Advise on licence selection across Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and add-ons, • Assess requirements and recommend licensing aligned to Microsoft rules and best practices, • Support licensing design for new deals, renewals, expansions, and contract changes, • Act as licensing SME across Sales, Presales, and Delivery, • Support RFPs, bids, SOWs, and commercial reviews, • Identify opportunities to optimise licensing costs while maintaining compliance, • Support Microsoft promotions and incentive programmes, • Ensure compliance with Microsoft licensing agreements and CSP requirements, • Maintain accurate records of licences, usage, and assignments, • Act as liaison with Microsoft and CSP partners, • Maintain Microsoft licensing knowledge and certifications, • Educate internal teams on best practices and common pitfalls Skills & Experience Essential: • 3–5 years’ experience in Microsoft licensing (D365 focused), • Strong understanding of D365 licensing models (F&O, CE, Power Platform), • Experience with CSP / Direct CSP models and Microsoft Admin Portals, • Strong analytical and commercial awareness, • Ability to explain complex licensing clearly to stakeholders, • Microsoft certifications (Dynamics 365 / Licensing), • Experience in enterprise or multi-client environments, • Exposure to presales or deal qualification This is a great opportunity to step into a role where you’ll directly influence how enterprise deals are structured, priced, and delivered, while building deep expertise in one of the most in-demand areas of the Microsoft ecosystem. If this sounds like the next step in your career, apply today!

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They’re looking for a talented Ecommerce Manager to join their growing team and lead the day-to-day operations of their Shopify stores. 🔍 What You’ll Do: • Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys, • Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences, • Monitor KPIs like traffic, conversion, and customer satisfaction to drive growth, • Oversee customer service platforms (e.g. Asana, Gorgias, Zendesk) to ensure fans receive exceptional support, • Optimise product listings, pricing, and inventory to maximise sales ✅ What We’re Looking For: • 3–5 years’ experience in e-commerce, ideally with Shopify, • Strong operational and analytical skills, • Experience with customer support tools and direct-to-fan service, • A passion for music and digital commerce, • Bonus: Familiarity with CRM tools (e.g. Klayvio), basic HTML, and project management platforms 💼 Why Apply? • Join a creative, fast-paced team at the intersection of music, media, and e-commerce, • Work in a vibrant central London office (Oxford Circus) 4 days a week, • Be part of exciting campaigns for some of the world’s most iconic music artists Apply now or message us to learn more.

Job Title: Account Manager (ambitious Senior AE’s welcome) Location: Hybrid - up to 3 days in the office, (Triton Street) Reports to: Account Director The role: To support the Account Director (and Senior Account Manager) in the development of integrated communications for a global healthcare brand. Working with the client and internal teams to support in the strategic thinking, creative ideation and design development with local implementation across shopper channels including instore and online. You will need strong communication skills and have the ability to work across multiple levels of our organisation and the clients’ business. You should be passionate about shopper marketing and have some experience in working with strategic partners. You should be highly familiar with international retailing and preferably have worked in a client facing role in a creative agency where you have managed and facilitated communication across consumer and trade marketing channels. We are seeking a motivated Junior Account Manager who is eager to develop their skills and advance into a Senior Account Manager position as part of their career growth. Responsibilities: Account and Project Management • Drafting and consolidation of client briefs, • Managing timing plans to include hand off from our strategic partners, through to ideation and concept development and into assets and toolkits finalization, • Status reporting on projects and pro-active communication to ensure clients are fully informed of project progress, • Understand and familiar with a broad range of printed and digital shopper formats, • Ensure all output meets and exceeds client expectations and meet timelines, • Understanding of the brand portfolio and their respective global brand guidelines, • Organising and scheduling work with the team’s creative resources Financial Management • Supporting the Account Director and Senior Account Manager in the monthly performance and profitability analysis, • WIP and billing management, ensuring work is billed correctly and timely, • Monitoring and reporting levels of work to ensure efficient use of team time Client Development • Develop, maintain and extend client relationships, building trust and confidence in our capability, • Develop a deep understanding of the client’s business and brands, • Retention and expansion of work streams across specific categories, • Manage client expectations in relation to project objectives, creative standards, timelines and budgets Functional Competencies: • Strong collaboration skills, • Good problem solving and decision-making skills, • Excellent communication and persuasion skills, • Ability to judge and evaluate creative concepts, • Thorough understanding of clients and their business/industry, • Excellent communication skills Skills and Experience required: • 3+ years' experience in a shopper marketing/ retail/ integrated agency or similar environment., • Passionate and personal interest in Shopper Marketing, international retailing, innovation and trends., • An individual with strong commercial awareness and with the ability to build and maintain solid client relationships., • Ability to juggle numerous tasks at once and deliver all effectively., • Demonstrate management skills, including administration, planning, cost/budget and project management, status reporting., • Excellent communication skills, both oral and written, must be shown for both internal and client proposals, presentation and training, together with good PC skills., • A friendly, positive team player with strong interpersonal/communication skills., • Be proactive and take initiative to get things done., • Committed to high-quality output and service, with a strong attention to detail., • Display confidentiality at all times with regards to Tag business. Measures of Performance: • Time and cost management on projects, • WIP billing to be minimized as much as possible, • High customer satisfaction scores, • Working relationship and reputation with clients and internal stakeholders

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Position Overview: This role moves fast and you'll be managing multiple client accounts across different time zones (primarily the US), which means your working day won't always follow a predictable pattern. What we're looking for is someone organised and structured enough to stay on top of a busy account portfolio, but adaptable enough to shift priorities without dropping the ball. You follow through on everything you say you'll do. You communicate clearly and confidently, whether that's writing a client update, flagging a problem internally, or asking the right questions on a strategy call. You pick up new tools and platforms quickly, and you're already comfortable weaving AI into your daily workflow rather than avoiding it. Above all, you're someone who takes ownership. Not because you're told to, but because leaving things half-done isn't in your nature. The Amazon Full Service Manager will own the overall performance of our clients' Amazon businesses, including both Vendor and Seller accounts. This vital role ensures clients not only reach but surpass their sales and profitability goals, while upholding brand integrity and delivering exceptional customer experiences. The ideal candidate will be a motivated individual with a deep understanding of the Amazon ecosystem, driven to stay on top of emerging trends and innovations while continuously learning from industry leaders to remain at the forefront of the marketplace. This position calls for someone with exceptional talent who is excited to take on challenges and excel in advertising, inventory management, and data-driven performance strategies. About Us: ClearAds is a dynamic digital advertising agency that specializes in helping brands manage and grow their Amazon presence. We provide a comprehensive Amazon Full Service Management solution, supporting our clients in everything from product listings to advertising and performance optimization. Company Mission: To be the most innovative and trusted Amazon agency, delivering best-in-class high-growth strategies for our clients while creating a dynamic and rewarding environment for our team. Key Responsibilities: Amazon Strategy Development & Execution: • Lead the development and execution of a robust Amazon growth strategy for clients, focusing on key levers such as SEO optimization, on-platform advertising, product listings, and pricing strategies., • Identify and capitalize on new opportunities, market trends, and platform features to maximize client performance., • Develop and manage promotional campaigns, such as Prime Day, Black Friday, and Cyber Monday, in alignment with each client’s business objectives. Performance Monitoring & Analysis: • Track and analyze key Amazon metrics such as sales performance, conversion rates, traffic, and customer reviews to ensure clients meet or exceed their KPIs., • Utilize tools such as Amazon Seller Central, AMS, and DSP to optimize campaigns and product listings., • Provide actionable insights based on data analysis, including identifying slow-moving SKUs, optimizing inventory levels, and forecasting demand., • Demonstrate proficiency in tools such as Data Rova, Seller Sprite, Helium 10, Sellerboard, Sellerise, and other Amazon software., • Use internal Amazon data from Brand Analytics, Product Opportunity Explorer, and other Amazon business reports to identify the best growth opportunities for clients. Amazon Account Management: • Act as the main point of contact for clients' Amazon accounts, handling day-to-day management of both Seller and/or Vendor Central platforms., • Manage content updates (product descriptions, images, bulletpoints etc.), pricing adjustments, and promotional activities., • Coordinate with clients to monitor stock levels, forecast inventory needs, and ensure timely fulfillment of customer orders., • Quickly and efficiently handle account issues such as photo or keyword violations, incorrect complaints, pesticide warnings, missing information on listings, lost buy boxes, missing inventory, and other common issues that arise on accounts., • Manage any VA’s that help with the day to day maintenance and monitoring of a clients account. Their main role being to monitor and aid account health issues and also calling/creating case logs for Amazon Seller Support. Advertising & Promotional Management: • Lead the development and execution of Amazon Advertising strategies (Sponsored Ads/DSP) to drive visibility and sales growth for clients., • Analyze campaign performance and adjust strategies to optimize ROI and client success., • Stay up-to-date with the latest Amazon advertising tools and trends, and continuously look for ways to improve campaign effectiveness. PPC & Marketing Management: • Client Communication and Education: Speak with the client to obtain a full understanding of client targets and goals. Regularly update and align on targets that are fair, reasonable, and achievable for both the client and company to increase the lifetime value and reduce churn rates., • Budget Allocation and ACoS Goals: Regularly evaluate budgets and adjust based on profitability, seasonality, and account goals. Keep ACoS aligned with the client’s expectations and business model., • Keyword and Search Term Optimization: Continuously analyze search term reports to add high-performing keywords, refine negative keywords, and eliminate wasted ad spend., • Placement Adjustments and Bid Strategies: Optimize bids for top-of-search and product pages, balancing higher visibility with profitability, and leverage dynamic bidding options., • Performance Analysis and Reporting: Monitor metrics like CTR, ROAS, and conversion rates. Provide clear, actionable reports to clients with insights into what’s working and where improvements are needed. Client Reporting: • Provide regular performance reports to clients, offering clear insights and actionable recommendations to drive growth., • Serve as a key liaison between clients and the agency, ensuring smooth communication and exceptional service delivery., • Highlight focal points that showcase the effectiveness of Clear Ads’ performance and create clear timelines that showcase what is being worked on and delivered., • Effectively manage and track time on each account to ensure that all accounts get the agreed deliverables. Ensuring expectations and your time are managed sensibly. Collaboration & Stakeholder Management: • Work closely with internal teams (e.g., creative, data analytics) and external partners (e.g., Amazon reps) to ensure seamless execution of strategies., • Build strong relationships with clients to ensure long-term satisfaction and business growth., • Direct the plan for both internal and external strategies. Clearly and effectively describe next steps and delegate tasks to VAs, members of the client’s teams, and the assigned PPC account manager. Required Skill Set: • 2+ years of experience managing Amazon accounts, with a strong track record of driving growth and profitability., • Expertise in Amazon Seller Central and Vendor Central platforms., • Solid understanding of Amazon Advertising (AMS, DSP) and SEO best practices for product listings., • Strong analytical skills with the ability to use data to inform decisions and optimize performance., • Experience with demand forecasting, inventory management, and product launches on Amazon., • Proactive, solution-oriented approach with a high level of attention to detail., • Excellent communication skills and the ability to build relationships with clients and partners., • Comfort and experience using tools for PPC management such as Pacuve, Scale Insights, etc. to create rules and reports to better manage accounts., • Proficiency with Google Sheets including building reports, pivot tables, charts, and more as well as modifying existing reports, fixing errors, and utilizing Amazon flat files., • Able to organize and prioritize workflows and knowing how to differentiate between what is important and what is urgent. Bonus Skill Set • Familiarity with DTC channels and e-commerce platforms. Interview Process • Cover letter - we expect all candidates to provide a cover letter with their CV. If this is not included, your application will automatically be rejected. You can add as a supported document., • If application is accepted, we expect you to send a 2 minute video of why you think you are the best fit for this role., • 15 minute interview - if you are successful, you will have a 15 minute interview with the CEO to ask any questions you may have and discuss the process., • Tests - Once the 15 minute interview has concluded, there will be 2 tests required to make it to the final interview. These tests are made up of an aptitude test and a practical test., • Technical/ Final interview - Once a batch of tests are reviewed, we will invite candidates back for a final interview. Experience: • Amazon Advertising: 2 years (required), • Proven track record of owning client performance targets (revenue, TACoS/ACoS, ROAS, margin) and being accountable for results rather than just “doing the ads”., • Hands-on experience launching new products on Amazon (keyword research, listing build-out, reviews strategy, launch campaigns)., • Experience managing catalogue complexity (variations, flat files, parent/child relationships, merges, and fixes)., • Demonstrated success improving listing conversion rate through creative/content changes (A+ content, images, copy testing).

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Resident Services Lead (Private Rental/Residential) - NW London - £50,000 + package We are working with Private Rental Developer who are in the process of setting up their Residential Service Hub in the North West London area. They have around 400 high quality properties under management with a strong long-term growth strategy and the funds to complete these. They are looking to add around 1000 properties annually, currently initially focusing on the Home Counties. They have a need for a Resident Services Lead to support tenants with their queries and resolve issues, supporting them from when they first move in. Working closely with property managers, operational teams and on-site staff, you will help ensure enquiries, maintenance requests and resident communications are handled consistently across the portfolio. You will also support the effective use of systems and contribute to maintaining strong service standards as the portfolio continues to grow, giving you the opportunity to grow with the business. You will: Resident Enquiries & Communication• Act as a first point of contact for resident enquiries across phone, email and digital platforms.• Provide clear and timely responses, making sure queries are followed through to resolution.• Log and manage enquiries and service requests within property management or CRM systems. Complaints Management• Manage resident complaints, ensuring they are recorded, investigated and resolved in line with company procedures.• Maintain accurate records.• Escalate more complex or sensitive issues where needed.• Ensure complaint handling complies with data protection requirements and ICO guidance. Operational Coordination• Coordinate resident service requests with property managers and contractors.• Support the management of maintenance requests and operational service queries.• Act as the link between residents and internal teams to make sure issues are picked up and resolved efficiently.• Maintain accurate records of resident communications and service requests. Resident Experience• Support the delivery of a consistent and positive resident experience across the portfolio.• Assist with resident engagement initiatives and community activities where required• Engage with Residents prior to their move in day to coordinate a seamless move in process and when they move out. Systems & Administration• Use operational systems to track enquiries, complaints and service requests.• Keep resident information and service records are accurate and up to date.• Support service monitoring by maintaining accurate data and assisting with performance tracking where required. You will have:• Relevant qualification or equivalent experience in customer service, housing, property management, hospitality or business administration.• Experience handling resident or customer enquiries and complaints, including investigation and resolution.• Experience using CRM systems, property management systems and Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4788549

Company Overview IUF Group is a collective of fast-growing, technology-driven companies spanning AV, media, IoT, and experiential. We work with global brands to create innovative digital experiences in physical spaces, from retail environments and brand activations to stadiums, attractions, and corporate settings. Our companies combine creativity, technology, and delivery expertise to help clients communicate more effectively with their audiences. With in-house capabilities across design, software, hardware, and integration, we provide end-to-end solutions that bring ambitious ideas to life. We are entering an exciting phase of growth, brand evolution, and international expansion, and are building high-performing teams to help us deliver on our vision of shaping the future of digital experiences worldwide. Overview The Client Service Executive supports senior team members and acts as the main point of contact for allocated brands. The role focuses on delivering strong service reviews, supporting account growth, and building long-term client relationships across retail and digital out-of-home accounts. You will shadow the line manager on key accounts to learn account strategy and client priorities, while developing trusted relationships with senior stakeholders such as CTOs, department heads (Procurement, IT, Facilities), and Retail, Store, and Marketing Directors. The role is responsible for growing revenue helping to deliver on the teams sales targets, preparing proposals, reviewing quotes, and spotting new opportunities within existing accounts. You’ll take a proactive approach to understanding the market and using insight to lead meaningful client conversations. You will keep sales pipelines accurate and up to date, providing clear weekly sales updates, and maintaining a strong sales and growth plan for each client. Reporting through IUF Group’s systems helps ensure a high standard of service delivery. As part of the team, you’ll set a positive example through your performance, behaviours, and commitment to IUF standards. Role Responsibilities • Effectively manage your account client base, • Support senior members of the team on there accounts, • Make regular contact with client base, • Manage relationships with all stakeholders, effectively map customers and develop relationships with all key players within client base, • Identify sales opportunities by researching client newsletters e.g expansions, acquisitions etc, • Build out new business opportunities to benefit the group., • Seek opportunities to expand with IUF Group partners e.g service, content management, cross sales opportunities, etc, • Understand supply chain, • Manage customer enquiries within agreed SLAs., • Achieve quarterly/annual targets., • Work collaboratively within team to ensure wider business success, • Liaise with Project Management and Support and all applicable external clients in order to understand and deliver their requirements for a successful install Personal Specification • Utilises CRM system effectively to track leads and opportunities., • Prioritizes tasks to meet client needs and deadlines., • Demonstrates understanding of company products and services., • Delivers clear and engaging presentations to clients., • Listens attentively to client needs with consistently accurate notes taken from all client correspondence., • Handles rejection and setbacks without becoming personally involved., • Actively seeks out industry news to share with team members.

Who We Are Gamma Technologies (GT), the global leader in multi-physics system simulation software, develops a suite of integrated solutions designed to guide and accelerate the engineering transformation of today’s products. Fusing advanced physics with AI algorithms, our platform, GT-SUITE, is used to simulate a broad range of systems from early stage development to digital twin applications across multiple industries including transportation and mobility, marine, aerospace and defense, power and energy, data centers and HVACR. At Gamma Technologies, our people are the driving force behind our success. We are seeking an Account Manager, Data Centers who shares our commitment to authentic innovation, trusted partnerships, bold decisions, and a relentless focus on customer success. What You Will Do You play a strategic role in driving growth for Gamma Technologies’ data center solutions. This position focuses on helping existing clients maximize the value of GT software in their data centers environments while expanding adoption across their organizations. Additionally, the role will lead new business development initiatives targeting prospective customers in key sectors such as hyperscale operators, colocation providers, cloud service providers, and mission-critical infrastructure organizations. This position requires a dynamic individual with exceptional communication skills, a proven track record in complex B2B software sales, and the ability to position GT-SUITE as a leading platform for data center performance, efficiency, and reliability. • Identify and pursue new business opportunities with prospective accounts and expand GT’s footprint within existing accounts, • Build and maintain strong relationships with decision-makers, demonstrating the value of GT’s data center solutions, • Drive outbound sales efforts through prospecting into new departments, divisions, and global locations of existing customers, as well as new customers, using email, phone, social media, and networking, • Represent GT at industry tradeshows, conferences, and customer events to promote data center solutions, • Work closely with technical teams to tailor solutions for customer needs and ensure successful implementation, • Ability to travel 30–50% (domestic and international). What You Will Bring • Bachelor’s or Masters Degree in Engineering (Mechanical, Electrical, or related field), • Prior five (5) years in business development or technical sales within CAE, simulation, IoT, or digital twin domains, • Demonstrated success in selling complex B2B software solutions, • Familiarity with system simulation tools (GT-SUITE preferred), digital twin concepts, and Industry 4.0 technologies, • Strong verbal and written communication skills, • Ability to translate technical capabilities into business value, • Proficiency with CRM tools and Microsoft Office Suite What we Can Offer You • Dynamic and highly talented team of experts., • The opportunity to bring in your own ideas, implement them and make them accessible to a large customer base., • The opportunity to build a professional network in various branches of industry., • This is a remote position, based in United Kingdom., • An attractive salary and additional company benefits. We’re an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.

Visa Documentation Agent Salary – £26,436 Location – Wandsworth, SW18 1UN Working Style – Office based + Varying shifts. Why Join Us? Recognised as a Great Place to Work for three consecutive years, we are expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South West London. Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travellers and citizens alike. With a rich history in visa processing, we are pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction. As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we are on the lookout for passionate individuals to join our team. Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you are in the right place! What You’ll Do: As a Visa Documentation Agent, you will be the first point of contact for visa applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include: • Providing exceptional client service, guiding applicants through visa requirements., • Managing visa applications in accordance with established procedures., • Handle customer complaints assertively and efficiently, and handle difficult customers with diplomacy, • Welcoming applicants, assisting with application completion, biometric data collection and documentation., • Engaging with applicants to deliver outstanding service and support., • Maintaining accurate records and following administrative processes diligently., • Ensuring professionalism and a friendly demeanor at all times. Required Skills and Experience: • Strong communication and interpersonal skills., • Administrative proficiency with computer systems., • Excellent spoken and written English; fluency in any other language is an advantage, • Prior customer service experience, preferably in a client-facing role., • Ability to build rapport and maintain relationships with diverse clientele., • Attention to detail and the ability to work autonomously., • Self-motivation and reliability, with excellent time management skills., • Experience of working face-to-face in a customer service role or retail environment, • Working in a fast-paced multi-cultural collaborative team environment, and at times in a high- pressure environment during high seasons, • Experience in a Public Sector / Government client working environment is a plus. What We Offer: • Starting salary of £26,436, • Travel allowance, • Generous holiday allowance, including additional leave and bank holidays., • Comprehensive benefits package, including pension, sick pay, and talent development opportunities., • Company-sponsored social events and team-building activities., • Cycle to work scheme, travel allowance., • Recognition programs, including Employee of the Month and Top Agent rewards At TLScontact, we are proud to foster an inclusive work environment where diversity is celebrated and valued. We are committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability. Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure. Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact! Please note TLScontact is unable to sponsor those without permission to work in the UK, therefore any applicant must already have permission to work in the UK. Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role. Please find below our Privacy Notice for Recruits:

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S., • Continuous professional growth and leadership opportunities., • Health, wellness, and financial benefits to offer peace of mind to you and your family., • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance technology deployment and utilisation. Role Description • Drive retention and growth by identifying customers’ pain points and developing end-to-end solutions., • Maintain regular communication with customers to align forecasts with sales and supply chain management., • Host Quarterly Business Review and status meetings on a regular cadence., • Engage Account Executives and other resources to demonstrate capabilities and address customer needs., • Regularly review and improve processes to accelerate technology deployment and utilisation., • Participate in business unit-specific major initiative campaigns., • Prepare and deliver management reports according to customer requirements., • Create, track, and update activities in the CRM system., • Act as a central point of contact between customers, outside sales, and internal departments., • Provide excellent customer service and support, including creating pricing quotes and managing renewals. Behaviours and Competencies • Time Management: Can generally use time effectively and is working towards improving task prioritisation and deadline management., • Organisation: Can prioritise daily tasks, manage personal workflow, and utilise basic tools to keep track of responsibilities., • Planning: Can identify opportunities for improvement, propose plans, and organise resources without explicit instructions., • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience., • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity., • Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations., • Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions., • Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification., • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others., • Follow-Up: Can independently track and follow up on tasks without requiring reminders, ensuring responsibilities are fulfilled., • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Skill Level Requirements • Ability to develop detailed Statements of Work (SOWs) and drive revenue growth through professional services engagements - Intermediate, • The ability to effectively utilise applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate, • Proficiency in overseeing and coordinating multiple related projects, ensuring they align with organisational goals and deliver intended benefits on time and within budget - Intermediate, • Proficiency in utilising Customer Relationship Management (CRM) software to manage and analyse customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Intermediate, • Ability to excel in a team selling environment - Intermediate, • Proficiency in selling information technology products and services on a global scale, including understanding diverse market dynamics, managing international client relationships, and navigating complex sales processes across different regions - Intermediate Other Requirements • Experience working within an IT Reseller or Vendor highly desirable, • Completed Bachelor’s Degree or relevant work experience required, • 2-4 years of experience working in outside sales, inside sales management, or pre-sales supporting large organizations, • Ability to travel to SHI, Partner, and Customer Events, • Advanced sales EOM sales certification preferred (i.e. Microsoft, Dell, HP, Cisco, AWS, Lenovo, etc.), • 2-4 years of experience in a Customer Success role preferred SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Overview: Vivi is the only wireless screen mirroring and digital signage tool designed for education. We help IT help teachers help students with classroom technology that enhances collaboration, control, and creativity. Vivi exists because we all had that one teacher who changed our life, who went above and beyond to serve as a role model and sage. They guided discussion, connected with their students on a personal level, were just as engaging and entertaining as they were educational, and they created a dynamic learning environment by constantly involving students. Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and engagement. To successfully create such an environment requires a fluid, visual dialogue between teacher and student. This is why Vivi exists. Vivi is used by over 825,000 teachers and students around the world and is setting out to provide tangible solutions to the enormous education industry with our high-growth, ambitious, and creative team. In this rapidly evolving technology landscape, Vivi is always looking for new ways to disrupt the classroom experience, enhance customer journeys, and expand globally. The Role Vivi is currently seeking a leave replacement for a 6–12-month placement. The purpose of this role is to support the technical aspects of the sales process by being the conduit between sales, global engineering and support teams. You will be the technology and product expert in the team with extensive knowledge of the Vivi product, its features, and the environments in which it runs. You will be the expert at setting up the Vivi product and configuring it within our customers’ environments. You will assist the sales team and the wider business in responding to RFPs and completing any technical documentation required by customers. You will guide evaluating customers through the onboarding process and continue to support them until you consider them to be in a mature and stable position and ready to be handed over to Vivi’s global support team. This role is 100% remote, with up to 30% travel within the region. Responsibilities: • The main regional point of contact for technical questions within the sales team, • Liaising with the global engineering and support teams to solve problems as they arise, • Gathering customer requirements, • Supporting customers through the evaluation and onboarding process, • Configuring Vivi within customer environments, • Advising customers on how to best configure their environments to work with Vivi, • Assist with responding to RFI’s and RFP’s, • Completing technical documentation required by customers, • Competitor research, • Technical guidance for salespeople in pre-sales meetings and possible demos (virtual and in-person), • Keeping the sales team up to date with technology, • Developing and documenting implementation plans and best practices Experience: • 3-5 years’ experience in a similar technical role, • Experience of working within commercial sales team, • Demonstratable experience of working with wired networking technology including switch and firewall configuration and troubleshooting, • Demonstratable experience of working with wireless networking including wireless LAN configuration and troubleshooting Highly Desirable Experience: • Cisco Certified Network Associate (CCNA) preferred, • Experience working with the Atlassian Suite (Jira Service Desk and Confluence), • Experience of working with HDMI displays, projectors and interactive touch panels, • Knowledge of all major desktop and mobile operating systems, • Knowledge of networking practices as applied in school environments, • Experience applying ITIL (Information Technology Infrastructure Library) methodologies Essential Skills: • Relationship-driven with customer-first mentality, • Excellent written and verbal communication skills, • Excellent problem-solving skills, • Have a passion for technology, particularly in the EdTech space, • Strong organisational and administrative skills, including an ability to prioritise workloads and meet deadlines, • A great team player who can work autonomously when required

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

JOSEPH Sales Assistant - Harvey Nichols, London Part-time - 16 hours As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for under performance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills - you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong team working skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! Joseph Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward

Sales & Lead Generation Consultant- Entry level Location: London - 3 days in office per week Team: Advisory Services – People, Skills & Workforce Transformation Who we are: With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn’t just about being part of a global business leader, it’s about making a difference in the world of work. About the role We’re looking for a proactive and commercially minded Sales & Lead Generation Associate to help accelerate our growth across People Advisory, Assessment, Workforce Planning, Career Transition, Benchmarking, Early Careers and Talent Analytics. This role sits at the heart of our client engagement engine. You’ll own our inbound communication channels, build strong first-touch relationships with clients, support the design of tailored proposals, and drive targeted outreach campaigns that open doors and create commercial momentum. You’ll also play a key role in executing our sales strategy — identifying target markets, spotting opportunities, and helping us build our track record across priority sectors. If you’re organised, curious, confident in communication and excited by people‑focused advisory services, this is an excellent opportunity to learn, grow and make a real impact. What you’ll be doing Email & Opportunity Management • Own and triage all Advisory service inbound customer enquiries, • Respond promptly and professionally to client enquiries, • Direct opportunities to the right consultants across Assessment, A&D, Career Transition, Benchmarking, Talent Analytics and Early Careers, • Maintain alignment between inbox activity and administrative processes (master trackers, team folders, client logs) Client Meetings & Discovery • Support and, in time, lead introductory client conversations, building rapport and understanding client challenges, • Confidently articulate our service lines and how they solve people and workforce problems in response to identified customer challenges, • Identify opportunities for deeper advisory engagement, • Support the creation of high‑quality, tailored proposals, • Adapt templates to match client needs and organisational branding, • Align messaging to Hays values and the unique outcomes clients are seeking, • Ensure proposals are commercially compelling and easy to navigate Business Development & Marketing Outreach • Deliver coordinated outreach campaigns across key sectors, • Use tools such as LinkedIn Recruiter, Sales Navigator and e‑shorts to build client touchpoints, • Use Mail Merge and OneTouch for scaled email campaigns, • Build and maintain target lists, contact databases and outbound activity logs, • Support content distribution, marketing collateral updates and client communications Bid Opportunity Tracking • Use bid tracker tools to identify potential public‑sector and private‑sector tender opportunities, • Ensure the right advisory team members are informed, • Track bid progress with the Contracts & Bids team, • Support bid strategy: which markets we want to be known for, and where we want to build our presence Sector & Sales Strategy Support • Help execute our sales strategy across priority sectors, • Build case studies, success stories and sector collateral, • Support the development of our track record in areas such as:, • Housing benchmarking, • Workforce planning, • People transformation, • Assessment & development, • Identify target clients and support targeted outreach to build pipeline and influence market presence What you’ll bring • Strong organisation and attention to detail, • Proactive communication and excellent client interaction skills, • Ability to work across multiple service lines and collaborate with different experts, • Confidence in first-touch client conversations, • Interest in people, skills, workforce transformation, and advisory services, • Comfort using digital tools (LinkedIn, Sales Navigator, spreadsheets, CRM-style tracking), • Creative thinker with a commercial mindset This role puts you right at the heart of our commercial engine — driving conversations, shaping opportunity, and influencing how we show up in the market. You’ll build real expertise across our entire Advisory offering, from Assessment and Workforce Planning to Talent Analytics, Career Transition and more, while working closely with senior leaders to help shape a high‑growth, high‑impact function. You’ll play a key role in how we position ourselves in priority sectors, helping build our track record, expand our presence, and unlock new clients, ideas and opportunities. If you want a role where your work directly fuels momentum and growth, this is it.

For more than 50 years, Bonpoint has been dressing our children with savoir-faire and a modern outlook. Luxurious and understated, traditional and modern, artistic and fashionable, with excellent quality and creativity, elegance and humour, Bonpoint, the French fashion house for children is surprising and different. Unique expertise in the world of luxury goods allows us to produce prestigious products which are dreamt about and shared the world over. Inspired collections for head to toe clothing, specialized fabrication, shops with a family atmosphere, prettily arranged shop windows, meticulous customer service… Everywhere there is the sense of love of children, quality and beauty. All career opportunities at Bonpoint are accessible to talents with disabilities. We are committed to providing an inclusive and caring environment, where every employee can reach their full potential and contribute to the excellence of our company. Post description : • Greeting and high standard service to international and regular clientele, • Customer sales advice and presentation of the collection, • Organising and completing digital / phone orders for clients, • Client relationship management through digital tools, • Assistance with daily running of the store (restocking of the shop floor, maintenance of display and stock room, stock-taking, etc.), • Ability and motivation to achieve personal sales goals, • Sending daily reports Profile required : • Fluent English (speaking, writing and reading), an other language will be a plus, • Proven sales skills, • Experience in retail, • Experience in the world of fashion and luxury, • Flexibility, • A proactive/dynamic and positive attitude, • Target driven, • Good inter-personal skills, team spirit/player, • 40 hours per week contract The role is based at Harrods.

Company Description Burlington Media Group Ltd is a dynamic independent B2B online media, magazine publisher, and events business. With a growing team of 15 we specialise in supporting the information needs of law firm operational teams, aiding them to make smarter, more informed management decisions Our two-decision maker only brands – Briefing and Legal Practice Management – deliver curated content designed specifically for leadership teams in UK law firms. Additionally, our flagship channel, LegalSupportNetwork.co.uk (LSN), serves as a vibrant online hub and community resource showcasing supplier content for any professionals in law firm operations. Building on years of trusted relationships across the legal sector, we have also developed Unicorn, an interactive data service tailored to suppliers, enabling meaningful connections and driving successful marketing campaigns across the profession. About the Role Are you a natural relationship builder who thrives on creating meaningful connections and delivering impactful solutions? Do you have a passion for sales, an enthusiasm for creating integrated marketing solutions campaigns, and have the determination to grow a thriving client base? We’re seeking a Business Development Manager who will drive new business opportunities on our leading large law brand Briefing. The Briefing portfolio provides cross-media services through digital, events, and research so is ideally suited to someone who is used to portfolio selling. This role will require the individual to work closely with the internal production, content and marketing departments with emphasis on conducting dual calls wherever possible to deliver revenues across our growing portfolio. Key areas of focus on Briefing are the continued growth of our digital content and advertising channels, introduction to our structured conference program and the delivery of high value bespoke research projects. The Business Development Manager will play a central role in the delivery of these revenues and the future development of profitable revenue streams. The role will suit an entrepreneurial sales person with at least 2 years successful media selling experience who is used to handling high value accounts and looking for the next step in their sales career. Key Accountabilities for the Successful Business Development Manager: • Developing relationships using a consultative approach and pitch integrated marketing solutions from the portfolio to existing and new clients., • Play a key role in the development and implementation of the commercial strategy for clients operating within the legal market in conjunction with the commercial director., • Create and deliver a credible sales plan with the express aim of beating your annual quota of £300k in year 1, this must include upselling opportunities and new product development., • Ensure maximum revenue generation and maximum yield through price management, with the aim of exceeding budgets and forecasted revenues., • Drive and contribute to new product development initiatives aimed at generating growth from new, audience appropriate, revenue sources., • Monitor competitor publications, websites and events to seek and convert leads. Also monitor new clients and industry developments for potential leads for conversion, • Understanding market trends and developments to maximise sales opportunities, • Attend industry events as and when needed, this may include overseas events., • Attend regular meetings with central support departments, including those for commercial development, events and digital development., • Keeping a log of all client facing activity and maintaining an accurate pipeline of associated business opportunities in Salesforce. Key Skills & Knowledge: BEHAVIOURS AND KNOWLEDGE • Demonstrate general business awareness, develop in-depth industry knowledge and strong commercial acumen., • Excellent communication skills, oral and written, that includes ensuring information and data is shared across the legal portfolio., • Ability to work on own initiative and offer a pro-active problem-solving approach., • Ability to work in a team environment collaboratively with other business functions to agree deliverables and align resources to business plans., • Ability to organise self to work efficiently and manage conflicting priorities and multiple deadlines., • Ability to facilitate achievement against objectives., • Decisive approach to problem solving and emphasis on high impact delivery. SUCCESS MEASURES • Overall uplift in revenues for your assigned client base, demonstrating a mix of new product development, sales and enhanced revenue generation on existing products., • Achievement of personal and team revenue targets as agreed with the commercial director. What We’re Looking For We value enthusiasm, drive, and a strong sense of ownership. The ideal candidate will bring: • A proven track record in sales or client services, ideally within a B2B or media environment., • Excellent communication and relationship-building skills., • A proactive and organized approach to managing multiple responsibilities., • Experience with Salesforce or similar CRM platforms (preferred but not essential)., • A passion for marketing, content, and innovation. Why Join Burlington Media Group? • Opportunity for professional growth and development within a supportive team environment., • A varied and engaging role with the chance to make a real impact., • Access to industry-leading events and an exciting portfolio of brands. Reporting Lines This role reports directly to the Commercial director and works closely with teams across sales, customer success, marketing, and content production. Reward 40% structured commission plus over-rides + benefits Benefits include; • Competitive salary and commission, • 25 days annual leave, plus your birthday off, and Christmas Eve, • Generous Westfield health cover for everyday healthcare, • Auto-enroll pension plan with BMG matching up to 3%, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on Friday, even earlier on payday, • A well-stocked fridge, plenty of snacks (some healthy, some not so healthy), • Regular social activities, including free fortnightly online yoga and team outings, • Free gym membership (Mortlake building), • Free eye tests, • Free flu jab, • £20 tax free monthly subsidy towards phone and Wi-Fi expenses

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

Property Surveyor - North West London with a leading Housing Association! Property Surveyor - North West LondonSalary: £49.526- £52,132 Location: NW London (Regional patch, field-based with hybrid/agile working) Contract: Permanent Driving licence required About the RoleWe’re looking for an experienced Property Surveyor to take ownership of complex building diagnostics, damp & mould cases, disrepair, and a wide range of repair and replacement works from first inspection through to completion. This is a varied, autonomous role covering a regional patch, where you’ll provide expert technical guidance, building pathology insight, and end-to-end case management. You’ll work closely with customers, contractors, legal partners and internal teams to ensure every case is handled professionally, accurately and in line with regulatory, technical and safety standards. Key ResponsibilitiesIn this role, you will: • Diagnose and manage property defects, disrepair, damp & mould cases and larger or complex works., • Lead on building pathology assessments and produce high-quality technical reports, including Scott Schedules where needed., • Manage pre, post and in-progress inspections ensuring works are completed to agreed standards, policies and legal obligations., • Liaise with customers, delivery partners, colleagues, and, on occasion, legal professionals to resolve issues and progress cases., • Review home improvement requests, party wall matters, adaptation requests, and ensure asset protection., • Support technical decision-making around planned works, replacements and component improvements., • Work with voids colleagues to scope and agree work specifications aligned with letting standards., • Strong experience diagnosing building defects, damp & mould, and property disrepair., • Knowledge of housing-related regulation and legal frameworks, including Disrepair Protocol., • Experience producing detailed inspection and technical reports., • Surveying qualification or clear progression toward professional competency., • Excellent communication, stakeholder management and customer-facing skills., • Ability to manage a busy, varied caseload across a regional patch., • Confident with ICT systems and digital tools used in property and case management.You’ll also bring:, • A strong grasp of building pathology and the ability to translate findings into clear actions., • A proactive approach to problem-solving and safety. Why Apply?This is an opportunity to play a pivotal role in improving property quality, safety and customer experience across a diverse regional estate. If you enjoy diagnosing complex building issues, taking ownership of cases, and influencing long-term asset standards, this role offers meaningful impact and genuine professional autonomy. Please contact for more information, or click apply now! # 4784638

• Business: emap, • ___: ___, • Base Location: Croydon, • Employment Type: Full-time, Permanent/Hybrid, • Salary: £40,000 DOE + 30% Bonus emap is a progressive B2B subscriptions, networking and content business with industry-leading brands, reaching customers across multiple touch points including online, print, and face to face at events, exhibitions and awards. Property Week is the leading news magazine in the commercial and residential property market. Packed with news, features, opinion and analysis, Property Week keeps readers fully briefed on all the latest information from the industry, including major property deals, development opportunities and investment prospects. Key Responsibilities: • Selling cross-platform and bespoke solutions to agents, developers and suppliers in the commercial and residential property industry. This role is a mixture of new business development and account management., • Maintain and grow your territory, increasing new business and revenues from key accounts., • Selling advertising, digital and event sponsorships, to meet agreed targets., • Effectively research competition for new leads., • Acquiring new customers to generate new revenue and increase market share., • Maintaining and growing existing accounts and building strong relationships with those clients through regular contact and very high levels of customer service and care., • Proven and successful track record of a consultative new business approach., • Evidence of success in building and managing relationships with key decision makers., • Education to degree level or equivalent desirable but not essential., • Intermediate Microsoft Office skills., • Experienced using CRM., • Experience using LI sales navigator., • Strong commercial awareness., • Collaborative team player., • Time management and organisational skills., • Excellent communication and interpersonal skills., • Self-motivated, • Entrepreneurial and curious., • High level of emotional intelligence., • Proactive approach to personal development., • Representing the brand, you will be an ambassador, maintaining a polished and professional appearance and demeanour. Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together, we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days, • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. Key Requirements SC Clearance is essential alongside strong client facing/presales experience from start to finish with hands on networking and designing skills, capable of operating in complex and secure environments. Essential skills and experience: • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Strong expertise in:, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Solid understanding of:, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Comfortable with 60-70% UK travel Desirable qualifications: • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • Helping customers use the product to find / troubleshoot problems in PoC etc. Additional Details Remote Working: • Officially home-based, • Must be comfortable with regular travel for:, • Client meetings 3-4 days per week, • Annual conference, • Quarterly convention for Sales Engineers

BGTS is a software and technology solutions company, powered by over 1,800 professionals. With more than 25 years of experience in digital transformation & engineering, technology consulting, and enterprise service management, we empower our clients to achieve success through a combination of engineering expertise and industry insight. Our strategically located engineering centres and group companies in London, Sheffield, Den Haag, Düsseldorf, and other key locations provide flexibility, speed, and convenience, enabling us to deliver tailored, impactful solutions to clients around the world. BGTS is committed to creating value for enterprises by offering high-quality, customer-centric, and results-driven solutions. The company has received multiple international awards and is recognised as one of the largest independent software companies in its region. Responsibilities: • Take charge of identifying and aggressively pursuing sales opportunities within the UK market, leveraging market trends and demand to drive revenue growth., • Spearhead the entire sales process, from prospecting and lead generation to closing deals, with a relentless focus on achieving and exceeding targets., • Proactively engage potential clients through targeted outreach, networking, and strategic initiatives, showcasing our solutions and value proposition with conviction., • Demonstrate exceptional negotiation skills and resilience in overcoming objections to secure profitable deals, always maintaining the upper hand in negotiations., • Forge strong, enduring relationships with clients and industry partners, ensuring satisfaction, loyalty, and repeat business opportunities., • Stay ahead of the curve by staying informed about industry trends and changes, adapting strategies and approaches accordingly to stay competitive. Requirements: • A proven track record of success in a high-paced, target-driven sales environment, within the IT services/staffing industry, • Demonstrable experience in creating and nurturing strong relationships in the target enterprise markets, • A relentless hunter mentality, with a hunger for achieving and surpassing sales targets through proactive prospecting and strategic selling, • Minimum 3 years of experience in sales, demonstrating a consistent ability to deliver results and drive revenue growth, • Entrepreneurial mindset, with a passion for seizing opportunities, overcoming challenges, and making an impact, • Exceptional communication and interpersonal skills, with the ability to influence and persuade effectively at all levels of the organization

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. TCS has a proud record of delivering digital public services that make a difference to citizens. This is an opportunity to join a growing team in an expanding market as TCS aggressively grows its UK public sector business The Role This post is within the UK Public Sector (PS) Major Market Unit, whose goal is to grow TCS market share in the UK by competing for contracts across the public sector, including central government, local authorities, NHS, and arm’s‑length bodies. The Central Government Pre‑Sales Lead – Public Sector is responsible for leading the end‑to‑end pre‑sales and solutioning activities for public sector opportunities. The role contributes directly to winning new business, playing a critical part in shaping winning propositions by: • interpreting customer requirements and business needs,, • ensuring technical and commercial compliance,, • supporting sales teams throughout the bid lifecycle, and Pre‑Sales & Solution Leadership • Lead pre‑sales activities for public sector opportunities across technology services (e.g. AI-led digital transformation, cloud, data, enterprise solutions, cyber security, application services, managed services)., • Own the overall bid proposition, ensuring alignment to customer requirements, policy constraints, and evaluation criteria., • Working often within very tight timescales, and supporting multiple parallel workstreams, • Work closely with bid managers to support competitive tenders via UK Public Sector frameworks including GCA and NHS Frameworks, • Contribute to written responses, solution descriptions, implementation approaches, service models, risk and assurance sections., • Act as a trusted advisor to public sector clients, engaging with technical, operational, and commercial stakeholders., • Collaborate with sales, delivery, commercial, legal, security, and partner teams to produce robust and deliverable solutions., • Support costing models, rate cards, assumptions, and commercials in collaboration with finance and commercial teams., • Balance competitiveness with deliverability and margin objectives., • Identify risks, dependencies, and mitigations early in the bid lifecycle., • Act as the primary pre‑sales interface with Legal and Commercial teams for public sector opportunities., • Identify contractual risks, assumptions, dependencies, and obligations, and ensure they are clearly articulated within bid responses and internal approvals., • Provide coaching and oversight to bid teams that include pre‑sales consultants, solution teams, commercial and contract teams., • Promote best practice reuse through solution libraries, case studies, and standard propositions. Essential skills/knowledge/experience: • Proven experience leading pre‑sales activities as part of selling IT services into UK central government and agencies., • Strong understanding of public sector procurement act, frameworks and tendering processes., • Experience designing and articulating complex technology and services solutions., • Ability to influence and engage senior client stakeholders., • Strong written and oral communication skills, particularly for bid responses., • Experience across technology and business services in one or more domains: AI, cloud, digital transformation, data & analytics, cyber security, enterprise solutions, application services, managed services., • Experience of pre‑sales activities as part of selling IT services into UK NHS, • Knowledge of relevant standards such as ISO 27001, GDPR, accessibility (WCAG), and security clearance requirements., • Degree or equivalent professional experience in technology, business, or related field., • Strategic thinker with strong attention to detail., • Collaborative, structured, and outcomes‑focused., • Comfortable operating in complex, regulated environments. TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

ABOUT BY DR. VALI Twice Medically Board-Certified Dermatologist at King’s College London & UCLA, Dr Vali spent two decades diligently researching before even considering a beauty venture. This attitude - An uncompromising demand for innovation and performance - extends to everything the “By Dr Vali” Brand does. Through her international presence, Dr Vali swiftly established a culturally diverse rolodex of clients, seeking a more personalised approach. By Dr Vali 360 Experiential Centre came as an urban nucleus where innovative approaches in cutting-edge treatments and game-changing protocols redefine the conventional understanding of Medical Wellness, Biohacking & Cosmetic Dermatology. With Advanced Formulations and Cutting-Edge Tech Innovation, “By Dr Vali” has launched with one of the most advanced Micro Contouring Devices & Patented Adaptive Skincare in the beauty Industry. ‘By Dr Vali has a client base that spans Royalty, Victoria Secret models and the world’s most powerful CEOs’ – Vogue. By Dr Vali has earned a place in international black books as the artistic genius, who takes men and women of all ages and ethnicities on the ultimate journey to optimal performance & aesthetic. This unique opportunity pairs working alongside industry thought leaders, exceling in innovative medical wellness and cosmetic dermatology, continually driving personalised and professional growth and ensuring optimal client care is at the core of development. 8 billion skin types. One Technology. One Patent: Role Description By Dr. Vali is seeking an E-Commerce Manager to lead the strategic direction and operational performance of the BDV digital storefront at a pivotal stage in the brand's commercial growth. Reporting directly to Dr. Vali, this senior commercial role holds full accountability for online revenue, conversion, retention, and customer lifetime value across the BDV product portfolio. This is a rare opportunity to shape the direct to consumer engine of one of the most distinctive luxury medical brands in the world. The successful candidate will combine sharp commercial acumen with digital craftsmanship, deep Magento expertise, fluency in AI driven workflows, and an instinct for the elevated retail experience BDV is known for. KEY RESPONSIBILITIES Strategy and Commercial Performance • Lead the development and delivery of the BDV global e-commerce strategy, aligned to the brand's product roadmap, launch sequence, and commercial objectives., • Own the digital storefront profit and loss, with accountability for revenue, conversion rate, average order value, customer acquisition cost, and customer lifetime value., • Define and deliver quarterly and annual e-commerce targets across the full product portfolio., • Develop pricing, promotional, and bundling strategies that protect brand equity while driving sustainable revenue growth., • Serve as the senior commercial voice on all matters relating to the BDV digital storefront and report directly to Dr. Vali. Magento Platform Ownership • Own the BDV Magento storefront end to end, including catalogue management, attribute and category architecture, extension management, theme configuration, and release planning., • Lead the technical roadmap for the Magento platform in close collaboration with the technical lead, prioritising upgrades, integrations, and performance work that drive conversion and retention., • Manage Magento integrations across Klaviyo, Pabau, payment providers, shipping, tax, and analytics, ensuring data integrity across the stack., • Oversee Magento security, patching, performance monitoring, and platform stability, working with the technical lead to maintain merchant grade reliability. Website Operations and User Experience • Own the operational performance of the BDV digital storefront, including site speed, uptime, mobile experience, and checkout flow., • Oversee product page optimisation across the full BDV portfolio within Magento, ensuring every product detail page reflects clinical accuracy, brand voice, and conversion best practice., • Maintain a continuous improvement programme for site navigation, search, information architecture, and accessibility., • Manage Magento content workflows, including landing page builds, campaign pages, category merchandising, and seasonal updates. Conversion Optimisation and Funnel Performance • Lead a structured testing programme across landing pages, product detail pages, cart, and checkout to drive measurable improvements in conversion., • Identify and resolve friction points across the full customer funnel, from first touch through to post purchase. Product Launches and Merchandising • Lead the e-commerce execution of all product launches, including device, skincare, and longevity propositions., • Coordinate with the Communications team on launch storytelling, content sequencing, and campaign rollout., • Own the merchandising calendar, including seasonal campaigns, gifting moments, and category specific activations., • Manage the production and approval pipeline for product photography, video, and copy assets used across the digital storefront. AI and Personalisation • Embed AI driven workflows across the e-commerce function to accelerate analysis, content production, merchandising, and customer service operations., • Identify, evaluate, and implement AI tools for product recommendation, personalisation, dynamic pricing, conversion optimisation, and predictive analytics., • Build prompt libraries, custom workflows, and skill based systems that allow the wider team to operate at higher speed and quality without compromising brand voice or clinical accuracy., • Partner with the Communications and Clinical teams to ensure all AI generated outputs meet BDV editorial, regulatory, and brand standards before publication., • Stay current on AI developments relevant to luxury direct to consumer commerce and bring forward considered recommendations for adoption. Data, Analytics, and Reporting • Build and maintain a clear performance dashboard covering revenue, conversion, traffic, retention, and product level metrics., • Deliver weekly and monthly commercial reporting to Dr. Vali and the senior leadership team, with a clear point of view on performance and recommended action., • Conduct cohort analysis, customer behaviour analysis, and channel attribution to inform strategic and tactical decision making. Cross Functional Collaboration • Work in close partnership with the Communications, Clinical, and Operations functions to ensure all e-commerce activity reflects clinical accuracy, brand integrity, and operational reality., • Collaborate with the Communications team on email marketing, content production, influencer activation, and the affiliate programme., • Manage external vendor and agency relationships across e-commerce platform, performance media, AI tooling, and analytics. REQUIREMENTS • A minimum of 3 years of experience in a senior e-commerce, digital, or direct to consumer commercial role., • Deep hands on experience managing and optimising a Magento storefront (Magento 2 or Adobe Commerce), including catalogue management, attribute and category architecture, extension and theme management, release planning, and merchant facing configuration., • Demonstrable experience managing Magento integrations across email, payment, shipping, tax, and analytics platforms., • Comfortable briefing, managing, and quality assuring Magento developers and agencies, with sound judgement on what should be built in house versus delivered through a partner., • A proven track record of growing online revenue and improving conversion in a luxury, premium, or medically adjacent brand environment., • Demonstrable fluency with AI tools applied to commercial workflows, including large language models, AI assisted analytics, AI driven personalisation engines, and prompt engineering for repeatable team workflows., • Hands on knowledge of Klaviyo, Google Analytics 4, and conversion testing tools., • Demonstrable success launching premium consumer products and managing subscription or auto replenish programmes., • Strong analytical capability, with the ability to translate data into a clear commercial point of view., • Excellent written and verbal communication skills, with sound editorial judgement and respect for brand voice., • Comfortable operating in a senior, founder facing role across multiple high priority workstreams simultaneously., • Familiarity with regulatory and compliance considerations within the cosmetic, medical, or wellness sector is highly desirable. YOU ARE • A commercially minded e-commerce leader with impeccable taste and editorial judgement., • Equally confident with profit and loss accountability and pixel level attention to brand detail., • Curious about AI as a commercial multiplier, with a track record of integrating new tools without losing the human craft that defines a luxury brand., • Exceptionally organised and able to operate across multiple high priority workstreams without compromising quality., • Curious about consumer behaviour, with a structured approach to testing, learning, and scaling what works. WHAT WE OFFER • Monthly treatment credit at the BDV 360 Experiential Centre., • Leadership and development training throughout your career., • Senior exposure to a globally ambitious, founder led luxury brand at a high growth stage., • 28 days holiday allowance including bank holidays., • Access to clinical and medical grade training., • Cosmetic dermatology and medical wellness programmes. EQUAL OPPORTUNITY EMPLOYER By Dr. Vali actively creates a culture of inclusivity and respects that diversity in the workplace leads to a positive and stronger team. It is our policy to provide equal opportunity for all employees, contractors, and prospective employees, regardless of race, colour, national origin, age, pregnancy, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other criteria protected by applicable law.

About the Business Division: Since our inception in 2013, Remedium have championed the recruitment of permanent healthcare professionals, supporting our clients to drive more efficient and consistent patient-led care, address future healthcare workforce staffing demands and reduce excessive agency locum spend. We are well and truly the leading provider in this sector and the innovators in the marketplace. We are the experts and are here to share our knowledge and expertise with you! Job Description We are seeking an Arabic-speaking Inside Sales Representative (Intern/Entry Level) to support outbound business development efforts across hospitals and healthcare systems in Arabic-speaking countries. This role focuses on prospecting and cold outreach to hospital administrators and healthcare leadership to schedule meetings for our senior sales team regarding physician recruitment services. This position is well-suited for individuals interested in international healthcare sales, business development, or medical services partnerships. The primary objective is to generate qualified meetings with hospital decision-makers. Key Responsibilities • Conduct outbound calls and email outreach to hospitals and healthcare organizations in Arabic-speaking countries., • Identify and connect with hospital administrators and hospital decision-makers., • Introduce the company’s physician and clinical staffing service offerings., • Qualify prospects and schedule meetings for senior sales representatives., • Maintain accurate records of outreach activity in the CRM system., • Meet defined call, outreach, and meeting-setting targets. Qualifications Required • Fluent in Arabic and business-level in English (spoken and written), • Strong verbal communication and professional phone presence, • Interest in sales, business development, or healthcare services, • Ability to confidently conduct cold outreach and lead qualification, • Prior sales, telemarketing, or customer outreach experience, • Background or coursework in business, healthcare administration, or international business, • Training in sales prospecting, lead qualification, and meeting generation, • Hands-on experience in international healthcare sales, • Exposure to hospital operations and physician service solutions, • Opportunity to work with a global healthcare services team, • Outbound call volume, • Confident communicator comfortable speaking with hospital leadership, • Interested in global healthcare markets, • Able to work independently in a fast-paced outreach environment Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Area Sales Executive roles Nationwide! We are recruiting Area Sales Executives and Managers for our renowned logistics client. These roles are available nationwide and require travel, so a valid driving license is essential. Interview Process • Telephone and Video Interview: Initial interview with one of the Flourish team., • Face-to-Face Interview: One-stage interview Compensation • Basic Salary: £28k-£38k (DOE), • Uncapped Commission: Double basic, with realistic £75k OTE, • Car Allowance or Company Car: £4500 Your Role As part of the Network Sales Team, your main goal is to achieve individual sales targets for volume and revenue, aligning with the business strategy. You'll generate your own leads and develop a pipeline to convert into new clients within a defined area. Key Responsibilities • Prospecting: Build and develop a personal pipeline to meet monthly, quarterly, and annual targets., • KPI Achievement: Meet all set KPIs and productivity targets., • CRM Management: Record and manage sales activities through the CRM system., • Client Onboarding: Ensure timely onboarding of new clients to meet go-live dates., • Customer Service: Ensure new clients understand customer service processes and have the necessary tools and contacts., • Performance Monitoring: Monitor new clients' performance to ensure they meet profile expectations within 4 weeks of go-live., • Client Handover: Prepare new clients for handover within 6 weeks of trading., • Issue Resolution: Resolve escalations and account queries., • Collaboration: Work with local operations teams to promote new client awareness and ensure service levels are met. Required Knowledge and Experience • Communication Skills: Excellent verbal and written communication skills., • IT Proficiency: Good knowledge of Microsoft Office., • Self-Motivation: Passion for exceeding targets., • Teamwork: Ability to work independently and as part of a team., • Sales Experience: Not required but beneficial. Experience will unlock the opportunity to apply for an Area Sales Manager role with a basic salary of up to £40k., • Driving License: Must have a valid driving license. People Skills • Organised and Proactive: Energetic and driven to succeed., • Problem-Solving: Creative skills in negotiation and conflict resolution., • Relationship Building: Ability to forge strong relationships with internal stakeholders., • Customer Focused: Competent negotiation skills and ability to adapt to different styles and behaviours. What's on Offer • People Development: Strong onboarding and development programs to set you up for success., • Team Culture: A supportive and collaborative team culture that values social interactions and teamwork., • Merit-Based Progression: All progression is based on merit and performance, driven by the individual with support from managers. It really is what you make it., • Growth Opportunities: For those without experience, the opportunity to grow into the Area Sales Manager role within 12-18 months based on performance., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking to improve performance and keep you at your best. Benefits • Free digital GP service for all colleagues and their families., • Access a portion of your earned income before payday., • Free basic Will and discounted partner mirror Will for all colleagues., • Cycle to Work scheme., • Employee Assistance Programme with free counselling., • Company-funded Life Assurance., • Flexible working hours., • Great career progression., • Up to 26 days holiday + bank holidays., • Voluntary flexible benefits at discounted corporate rates. Additional Qualities • Passion for Sales: A strong desire to smash targets and excel in sales., • Confident Calling Ability: Comfortable and confident making calls to potential clients., • Resilient: Able to handle rejection and keep pushing forward., • Driven and Motivated: Self-driven with a strong motivation to succeed., • Remote Work: Able to work confidently and effectively in a remote setting. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position. bloobloom was created to change the way people buy their glasses by rebuilding the entire experience. In a market populated by dinosaurs, we’re putting design and technology back at the heart of the process of buying a pair of glasses, making the journey fun and exciting without costing a small fortune. At bloobloom, we also want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Beyond the statement, our team has the freedom and means to get creative and go beyond meeting basic customer expectations, in each and every conversation. Our goal is simple. 100% WOW. If you have a cool personality and want to work with other awesome individuals for a great company this is the job for you! Key Responsibilities: • Provide an amazing in-store customer experience, • Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames, • Carry out the dispensing following the optometrist’s recommendations, • Oversee the complete lifecycle of orders and provide consistent after-sale assistance, • Be the voice of the customer and advocate customer needs/issues cross-departmentally, • Be creative and constantly consider new ways to help us provide the best possible customer service, • Convert customers into bloobloom advocates Who You Are: • You’re a passionate people person and like engaging with customers, • You’re driven and self motivated - you want to excel at what you do!, • You thrive in a multitasking environment and can organise your time efficiently, • You believe in understanding a customer’s pain, building value and solving problems, • You are a team player who works and engages with others to achieve results, • You are a strategic thinker and like to offer new ideas/solutions to improve things Essential Skills & Experience: • Relevant experience in retail, • Fluent English speaker with exceptional verbal, written and general communication skills, • Comfortable in a digital environment Key Benefits: • Opportunity to join a fast-growing and ambitious startup, • Work with a friendly team of highly motivated individuals, • Exceptional scope for progression and development, • An environment where you are listened to and can actually have an impact, • Spacious and modern new stores, with excellent staff facilities, • Regular company socials and events, • Free spectacles and sunglasses for you, and discounts for family and friends, • 22-day Holiday + Bank Holidays, • Competitive salary depending upon experience Further Information: • Type of contract: Full time, • Location: London, United Kingdom, • Working Hours: 40 hours per week

Delegate Sales Executive💼 Location: Norfolk (Will consider remote working for the right candidate)📍 Salary: £30k + Commission💰 Overview of the Role An exciting opportunity has arisen for a Delegate Sales Executive to join a growing team focused on delivering high-quality industry events, webinars, and professional networking opportunities. The organisation is entering a new phase of expansion, building on the successful launch of several sector-focused events and digital programmes. The role plays a key part in driving attendance and engagement across a portfolio of conferences, webinars, roundtables, and industry briefings. The successful candidate will be responsible for identifying and engaging relevant audiences, building targeted contact lists, and conducting proactive outreach to secure high-quality delegates. Joining the team at this stage offers the opportunity to contribute directly to the growth of an expanding events portfolio and play a meaningful role in developing audience engagement strategies. Key Tasks and Responsibilities • Develop call scripts, research prospects, build targeted contact lists, and conduct outreach through calls and emails to secure high-quality delegates for events and webinars., • Research and build targeted lists for conferences, awards, and webinars while gaining familiarity with audience segmentation., • Conduct direct outreach to secure attendance for full-day summits, half-day briefings, roundtables, and client-hosted lunches or dinners., • Engage senior industry professionals for primarily complimentary delegate places, while also communicating with vendor organisations regarding paid attendance opportunities., • Attend events to network with delegates, strengthen professional relationships, and support a community-focused approach., • Identify vendor-side contacts and initiate conversations that may lead to commercial opportunities related to event or webinar sponsorship., • Monitor industry and editorial channels for relevant contacts (such as quoted experts or senior executives) and engage them to build the wider community., • Track campaign performance and engagement levels throughout outreach activities and conduct post-event analysis., • Continuously update and expand the contact database through research and data mining., • Use social media platforms to engage target audiences and identify potential new contacts., • Work closely with editorial and marketing teams on outreach initiatives that support broader product and audience growth strategies. Key Skills and Experience • Minimum 2 years’ experience in B2B events, with a proven track record of securing delegates for conferences, briefings, webinars, or similar formats., • Strong organisational and multitasking skills, with the ability to manage multiple campaigns, deadlines, and audience segments simultaneously., • Excellent verbal and written communication skills, with the ability to communicate professionally and confidently with both internal teams and external stakeholders., • Experience using CRM systems (HubSpot experience is advantageous), including data entry, list building, segmentation, and performance tracking., • A collaborative mindset and the ability to work effectively within a small, close-knit team., • Comfortable working in deadline-driven environments, maintaining quality and consistency under pressure., • Strong customer service and relationship-building skills, particularly when working with senior delegates, speakers, or sponsors., • Excellent interpersonal skills and the ability to contribute positively to team culture., • Self-motivated, proactive, and able to work independently while aligning with wider team goals. If this role sounds of interest, please get in touch with the team! - 📧

Purpose: The Head of Residential Sales is responsible for leading and accelerating sales growth across Kinetico UK’s residential business. This role drives performance across multiple sales channels - including Direct-to-Consumer (D2C), Dealer Network, Trade, Retail, and E-Commerce - ensuring strong revenue delivery, sustainable market expansion, and customer accessibility. As a key member of the UK leadership team, the Head of Residential Sales will define and execute channel-specific strategies, lead a team of channel owners, and work collaboratively with the Head of Commercial Sales to maximise overall business performance. The role also plays a central part in developing new initiatives, expanding distribution opportunities, and strengthening Kinetico’s market presence within the UK residential water treatment sector. Key Areas of Responsibility: Sales Strategy & Leadership • Develop and deliver the UK residential sales strategy in alignment with overall business objectives., • Lead, coach, and inspire a team of channel heads across D2C, Dealer, Trade, Retail, and E-Commerce., • Set clear targets, KPIs, and performance expectations for each sales channel., • Identify and pursue new opportunities for growth, partnerships, and market expansion., • Collaborate closely with the Head of Commercial Sales to ensure cohesive national sales planning and execution. Channel Management & Growth • Oversee and drive performance within each residential channel, ensuring strong alignment with market potential., • Develop tailored strategies to optimise sales effectiveness across D2C, Dealer, Trade, Retail, and Online platforms., • Build strong relationships with key dealers, retail partners, and trade customers to strengthen engagement and loyalty., • Evaluate channel performance data to identify growth opportunities, underperforming areas, and strategic adjustments. New Business Development & Market Expansion • Lead the exploration and development of new channels and initiatives to expand product accessibility to UK consumers., • Identify and implement innovative sales approaches, partnerships, and routes to market., • Support the introduction of new products, services, and promotional models to drive demand and differentiation., • Collaborate with the Marketing team to align sales initiatives with brand positioning and customer engagement strategies. Sales Operations & Process Excellence • Ensure consistent use of CRM (Salesforce) for sales tracking, forecasting, and pipeline management., • Monitor sales performance metrics and deliver regular reports to the Managing Director and leadership team., • Drive operational efficiency and standardisation across all residential channels., • Contribute to pricing, promotions, and product accessibility strategies to optimise competitiveness. Team Development & Collaboration • Foster a high-performance culture focused on accountability, results, and customer satisfaction., • Support the professional growth and development of individual channel owners and sales team members., • Encourage cross-functional collaboration with Marketing, Finance, Operations, and Customer Service., • Partner with Global Sales and Marketing teams to align on corporate initiatives and best practices. Customer Focus & Market Insight • Maintain an in-depth understanding of customer needs, buying behaviours, and market trends., • Use insights to inform strategic decisions, enhance the customer journey, and improve conversion rates., • Ensure that customer experience remains at the heart of all residential sales activities. Key Competencies: · Strategic Leadership – Ability to define, communicate, and deliver a multi-channel sales growth strategy. · Commercial Acumen – Deep understanding of market drivers, pricing dynamics, and consumer behaviour. · Channel Expertise – Experience managing diverse routes to market (D2C, Dealer, Retail, Trade, E-Commerce). · Performance Management – Skilled in setting goals, driving accountability, and achieving measurable outcomes. · Innovation & Growth Mindset – Strong ability to identify new opportunities and develop creative market approaches. · Customer Orientation – Commitment to enhancing accessibility, engagement, and satisfaction across all touchpoints. · Collaboration & Influence – Effective at working cross-functionally and inspiring high-performing teams. · Analytical Thinking – Data-driven approach to decision-making and continuous improvement. · Adaptability – Comfortable operating in a fast-paced, evolving market environment. · Communication & Relationship Building – Strong interpersonal and presentation skills, with the ability to represent Kinetico with professionalism and credibility. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or a related discipline (essential)., • Additional leadership or management qualifications (desirable). Professional Experience • Proven track record (7+ years) in sales leadership, ideally within consumer products, home improvement, or technical sectors., • Experience managing multiple sales channels, including D2C, dealer/distributor networks, trade, and retail., • Demonstrated success in driving revenue growth, team leadership, and market expansion., • Experience developing and executing channel-specific and integrated sales strategies., • Strong collaboration background with marketing and commercial counterparts to drive business alignment., • Solid experience using CRM systems (e.g., Salesforce) and data-driven sales reporting. Technical Skills • Proficiency in CRM and sales management systems (Salesforce preferred)., • Strong analytical and forecasting capabilities., • Familiarity with digital sales and e-commerce platforms., • Competence in Microsoft Office Suite (Excel, PowerPoint, Outlook). Additional Assets • Experience in the water treatment, plumbing, home appliance, or related industries (advantageous)., • Established network within trade, retail, or dealer environments., • Full UK driving licence and willingness to travel regularly within the UK. Organisational Context: The Head of Residential Sales is a key leadership position within Kinetico UK, accountable for delivering growth across all residential sales channels and ensuring the brand remains competitive and accessible in the UK market. The role works closely with the Managing Director, Marketing, and Commercial teams to align sales and business development strategies. Through effective leadership, innovation, and cross-channel collaboration, the Head of Residential Sales ensures Kinetico continues to expand its presence, strengthen dealer partnerships, and reach new customers across all consumer touchpoints.

• Business: emap, • ___: ___, • Base Location: East Croydon, London, • Employment Type: Full-time, Permanent, Hybrid, • Salary: £30,000 – £33,000 DOE + 30% OTE AV Magazine has been the industry’s leading end-user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers. We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies. As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed. Key responsibilities: • Managing the development of revenue by achieving agreed personal targets and preparing proposals, • Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities, • Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget, • Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area, • Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads., • Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines., • Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio., • To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally., • Proven and successful track record of a consultative new business approach, • Evidence of success in building and managing relationships with key decision makers, • Education to degree level or equivalent desirable but not essential, • Intermediate Microsoft Office skills., • Experienced using CRM., • Strong commercial awareness., • Collaborative team player., • Time management and organizational skills, • Excellent communication and interpersonal skills, • Self-motivated, • Entrepreneurial and curious, • High level of emotional intelligence, • Proactive approach to personal development, • Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor. Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organizational objectives. To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days. Pro-rata for part-time employees., • One additional day of leave per year- Celebration Day, • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office, • Continuous learning & development opportunities, • In-house Excellence Awards and other innovation projects, • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.

Kick Off Your Sales Career in Central London with Comprehensive Training and Excellent Benefits! (Immediate Starts Available) Role: Entry Level Sale Role (Immediate Starts Available) Working days: 5 FULL days a week - Monday - Friday (Optional Saturdays available) Earnings: OTE £24,000-£30,000 per Annum Are you searching for a career that offers a genuine sense of belonging and a vibrant team environment? Do you thrive in a workplace where support, progression, and exciting travel opportunities are part of the package? Are you looking for an immediate start opportunity? Our client stands out by putting its company culture and team environment above all else. They believe that enjoying your work and colleagues leads to success, fostering a hardworking, fun, and motivating atmosphere. You'll develop professional skills, build connections, and truly love coming to work. Come be part of a team doing things differently! The Company A leader in marketing and sales in London, our client specialises in face-to-face interactions within event-based settings and retail pop-ups. This approach creates a motivating atmosphere while providing unparalleled access to potential customers. For clients, it means superior brand exposure and awareness. For customers, it translates into an unrivalled experience, exceptional customer service, and a seamless sales journey that other formats can't match. For you, this means a brand awareness fee on top of uncapped commission for every sale you make. By moving away from a basic salary, you earn more for your hard work while enjoying a fun company culture and a fulfilling self-employed opportunity to match your ambition and work ethic. What You'll Need to Be Successful: Must-Haves (non-negotiable): • Confident English communication skills., • Eligible to work full-time in the UK., • Completed full-time education, or available to work for the next 3 months., • Willingness to learn and develop skills in Marketing, Customer Service, Sales, Branding, and Sales Admin., • Strong work ethic with an enjoyment for a fun and sociable work environment., • Basic computer/tablet skills. Ideals (not essential, still apply if you don't have them): • GCSE English Level D/3 or equivalent., • Previous customer-facing experience (customer service, sales, hospitality, care, warehouse, front of house, retail)., • Ambitious, competitive, and enjoys a challenge., • Desire to progress and take on additional responsibilities. Our client believes your drive, work ethic and perseverance are your greatest assets, so don't let CV gaps, specific qualifications, or a lack of prior experience hold you back. Your Initial Responsibilities: • Attend product/service training to understand the client you'll represent., • Participate in skill development sessions with experienced sales professionals., • Attend office meetings for company updates, networking, motivation, and feedback., • Approach potential customers in event-based field sales environments to generate interest in clients' brands., • Maintain a friendly, approachable, and professional demeanour., • Assist in closing sales and guiding customers through the acquisition process, including sales admin. Benefits (What You Get in Return): • Progression: Opportunity for increased responsibilities, mentorship, and leadership within 6 months., • Support: Continuous training, support, and skills development., • Environment & Culture: Weekly company social nights, relaxed atmosphere, quarterly success events. Friendly environment where everyone is made to feel welcome and part of their team., • Incentives: Financial bonuses for hitting targets, invites to abroad trips (beach holidays, skiing, city breaks), prestigious events, and prizes., • Immediate Start: Usually within 5-7 days, but willing to wait for notice periods., • Experience: Gain diverse professional skills in Direct Sales, Marketing and Customer Service for your career development. Next Steps: Apply with your most recent CV (include your phone number) and answer the short yes/no eligibility questions. Our client is keen to meet candidates, not just assess CVs. If successful, you'll receive a call or email to invite you to a digital or face-to-face meeting to discuss the commission-based opportunity further. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 5 full days per week. *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Job Description: Supports event operations, including ticketing, crowd management, and customer service. Contributes to creating a safe and enjoyable experience for attendees. £28.40/hr Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website

About Refined Networks Refined Networks is a cross-border digital commerce platform that enables international fashion brands to scale globally. Since 2021, we have partnered with over 100 established and emerging brands to launch on leading online platforms such as Nordstrom, Macy’s, John Lewis, Amazon and Zalando. Our global 3PL partners provide comprehensive D2C fulfilment capabilities, offering improved customer experiences with reduced operational costs. Our founders have significant experience growing brands globally, bringing together long-term relationships, strong financial backing, world-class technology and in-house expertise – and we’re on track for rapid growth. About the Role We are looking for a highly operational and enterprising US 3PL and Operations Manager to lead our operational performance in the American market. Reporting to the Operations & Logistics Director, you will be the end-to-end owner of US operations, ensuring that as we scale brands, our foundations remain strong, efficient, and consistent with global standards. This role is a unique blend of operational rigor and commercial awareness. You will manage operational problem-solving with our 3PL partners while also representing our fulfilment capabilities in high-level sales pitches to prospective brand partners. This is a new role within a small team that will be central to supporting the business with delivering the operational framework for brand partnerships across the business. This is a hybrid role, with a minimum of three days a week at our Central London head office. Key Responsibilities 1. Operational Leadership & 3PL Management · Serve as the primary operational point of contact for escalations and build trusted, collaborative partnerships with all US 3PLs. · Own day-to-day execution across our US DCs for D2C, wholesale, dropship, and ship-from-brand flows. · Hold warehouse partners to strict SLA adherence, including pick accuracy, dispatch timelines, returns processing, and inventory accuracy. · Lead weekly and monthly performance reviews with DCs to drive continuous improvement and risk mitigation. · Work closely with central teams in London to ensure the US is aligned with global standards and brand expectations. · Ensure DCs clearly understand SOPs for new brands, new categories, and operational changes. 2. Strategic Launch & Brand Integration · Own end-to-end readiness for new launches, including process design, timelines, and cross-functional alignment with Tech and Brand teams. · Project manage the launch of top-tier brand accounts and those requiring bespoke operational solutions. Ensure a smooth transition from brand launch into steady-state operations with clear performance expectations. · Work closely with Logistics, Customer Service, Brand Management, and Tech to ensure a cohesive brand experience in the US. · Support internal teams with fulfilment insight, escalation management, and continuous feedback from the DCs. · Define and evolve the standard brand delivery model to ensure it is scalable, efficient, and clearly documented. 3. Continuous Improvement & Commercial Support · Use dashboards and KPIs to identify inefficiencies and implement workflow improvements across the US network. · Partner with Business Development to support new brand pitches, presenting DC capabilities, capacity, and operational cost structures. · Partner with Product and Tech teams to enhance system capabilities, such as WMS integrations and returns workflows. · Oversee the performance and development of the Customer Service team to ensure exceptional service delivery. · Provide commercial insights on rate cards, operational cost structures, and fulfilment solutions. · Collaborate closely with the Head of Operations & Logistics – UK and Europe to monitor operational performance, proactively addressing issues related to complexity, cost, or service levels. Key Skills & Experience · Experience: 6+ years in operations, logistics, or supply chain, specifically within e-commerce or retail environments. · 3PL Expertise: Proven track record of managing 3PL relationships, holding partners accountable, and implementing complex processes. · Strategic Mindset: Experience designing both standardised and bespoke operational processes in multi-brand, multi-channel environments. · Analytical Skills: A data-driven approach with the ability to interpret KPIs and spot trends to drive improvements in cost and quality. · Communication: Excellent stakeholder management skills with the confidence to operate at a senior leadership level and in commercial sales environments. · Adaptability: Proactive and comfortable in a fast-paced, scaling environment; able to thrive in ambiguity. · Technical Proficiency: Strong comfort level with Microsoft Office (especially Excel) and exposure to WMS or Order Management Systems. • · Travel: Ability to travel regularly to the US.

Job Title: Retail Training Manager Reporting to: Retail Director Location: Head Office, White City Place, West London Contract Type: Full time, 37.5 hours per week About Us: ME+EM is one of the UK’s fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it’s fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone’s hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role: As Retail Training Manager at ME+EM, you will lead the design and delivery of a best-in-class learning and development strategy across our UK and US retail stores. Reporting to the Retail & Customer Experience Director, you’ll play a pivotal role in shaping how our teams learn, grow and perform – ensuring every store delivers an exceptional ME+EM experience. This is a highly influential role focused on building capability, confidence and future leaders. You’ll create inspiring training programmes that support career progression, strengthen commercial performance and embed our service standards at every level of the business. You’ll thrive in this role if you’re passionate about retail, people development and luxury customer experience. With a background in fast-paced, client-centric environments, you bring the confidence to coach, influence and challenge teams positively. You’re creative, solutions-led and driven by excellence – and you’ll champion ME+EM’s values through everything you do. Responsibilities: • Develop and implement a learning & development strategy aligned with retail operational goals., • Create tailored learning solutions for store teams, covering product knowledge, service excellence and commercial awareness., • Design and deliver leadership development programmes for store management and high-potential talent., • Support internal career progression through training pathways and succession planning in partnership with Retail Area Managers and the Retail People Manager., • Collaborate closely with Retail Operations and the People Team to ensure consistent learning experiences across all locations., • Lead the creation of a Customer Playbook to define and embed the expected customer experience across teams., • Evaluate the impact of training programmes using KPIs and employee feedback to drive continuous improvement., • Champion inclusivity, equity and accessibility in all learning initiatives., • Manage third-party learning providers and digital learning platforms., • Enhance and deliver the retail onboarding and induction experience., • Organise and support workshops, meetings and panel discussions, including venue logistics, communications and materials., • Create and maintain a comprehensive training manual and resources for ‘train the trainer’ sessions., • Provide full administrative and logistical support for training programmes, including scheduling, attendance tracking, feedback collection and record keeping., • Be present during training sessions to support activities and workshops on the ground. Skills: • Proven experience in Learning & Development within a retail environment., • Confident delivering engaging training to both small and large groups., • Passionate about developing people at all levels., • Strong communicator who builds trust and credibility with retail teams., • Solution-focused with a creative, adaptable approach., • Resilient and comfortable working in a fast-paced, evolving retail environment., • A role model for inclusive leadership and equity., • Strong organisational and administrative skills., • Data-driven approach to evaluating learning effectiveness., • Knowledge of digital learning platforms and training tools., • An L&D qualification is desirable but not essential. Employee Benefits: • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays), • A day off to celebrate your birthday., • Pension Scheme, • Group Life Insurance, • Employee Assistance Programme (EAP), • Length of Service Award, • Refer a Friend Scheme, • Staff uniform for retail employees, • Generous Staff and Friends and Family Discount, • Annual Volunteer Day, • Cycle to Work Scheme, • Tech Scheme, • Eye Care Vouchers, • Real Living Wage Employer, • Employee led committees, • Social events and biannual parties, • Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gend er, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.

About the job you’re considering In this pivotal role, you’ll join a growing SAP Finance team as a Senior SAP FI/CO Consultant and have the opportunity to work in a lead role with experienced and talented colleagues on a variety of different finance related SAP projects including; Finance Transformation, S/4HANA migrations, Proof of concepts and Strategic studies. The role will provide the exposure to complex FI/CO concepts allowing for individual growth and an opportunity to demonstrate existing leadership and SAP functional skills in dynamic project environments. Certification in S/4HANA Finance will be expected in your first year if you are not already certified. The role will also involve collaboration with our UK SAP Centre of Excellence to assist with active development of our pipeline, driving improvement of our offers and go-to-market. You will be engaged in project delivery roles, both advisory and implementation, in a senior capacity. There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fountains (near Paris, France), where we host a conference and run training courses. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all our teams. About our UK SAP Practice Team: Capgemini UK is a leading SAP Integration Partner, helping our clients navigate through complex SAP transformations. Capgemini UK has 1000 + SAP practitioners across UK & India and are ranked #1 for SAP S/4HANA® certifications in UK and globally. We work closely with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role • Work on delivery projects across our customer base in varied types of roles: advisory, solution reviews, proof of concepts, Brownfield S/4HANA conversions or system optimisations as well SDT, Greenfield implementation projects., • Be a member of the leadership team in the SAP Finance Tower assisting the Tower Lead with implementation of strategy and Finance capability development and growth., • Be a reviewer in the SAP Finance Tower and mentor our emerging talent community., • Develop and maintain excellent relationships with our internal stakeholders in the UK, Europe, globally., • Work closely with client teams at a leadership level, to achieve project results., • Contribute to SAP practice capability and growth. You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built a representative and welcoming environment, for everyone. Your skills and experience • Innovative and open minded in your thinking with a passion for change and new ideas, • Able to demonstrate an excellent track record of project delivery and successful engagement in the sales cycle., • An experienced SAP FI/CO consultant with direct experience of SAP S/4HANA, the SAP Intelligent Enterprise concept and application integration., • Experienced in client engagement and able to develop client intimacy., • Experienced in bid response solutioning through to effective client presentation., • Able to demonstrate an understanding of Finance transformation themes and wider, complementary Finance applications We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Your Security Clearance To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. What does ‘Get The Future You Want’ mean for you? You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 12 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Capgemini. Get The Future You Want. Why you should consider Capgemini Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is About Capgemini Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want |

Commercial Counsel 3PQE+ – Global Gaming / Entertainment Business We’re working with a high-growth, global gaming and betting company undergoing an exciting phase of expansion. This is a rare opportunity to join a scaling international business with a strong market presence and ambitious growth plans. You’ll be joining a dynamic, forward-thinking legal team, working closely with the business on high-impact, commercially driven work across multiple jurisdictions. The Opportunity This role offers the chance to step into a broad, hands-on in-house position, partnering directly with key stakeholders and contributing to fast-moving, strategic projects. It’s an ideal move for someone looking to transition in-house or step up into a more influential, business-facing role within the entertainment, gaming, and digital space. Key Responsibilities • Draft, review, and negotiate a wide range of commercial agreements, including:, • Supplier and service contracts, • Marketing, sponsorship, and partnership agreements, • Technology, SaaS, and platform-related contracts, • Data protection and privacy-related agreements, • Advise on customer-facing terms and digital products, • Partner closely with teams across marketing, tech, and compliance, • Support on regulatory and consumer law matters, • Assist with strategic projects, including potential M&A activity, • Help drive improvements in legal processes and contract management About You • 3+ PQE (England & Wales qualified) — although we will consider strong candidates outside of this range, • Strong background in commercial contracts from private practice, • Commercially minded with a proactive, solutions-focused approach, • Confident working in a fast-paced, evolving environment, • Interest in the entertainment, gaming, or digital sector is a plus Why This Role? • Rare opportunity to join a growing, international business at a key stage, • Work closely with a high-performing and collaborative team, • Exposure to varied, high-impact work across entertainment and digital markets, • A role where you can genuinely shape and influence the business If you’re looking for a role where you can make a real impact while working on exciting, fast-paced commercial matters, I’d love to speak. 📧 Send your CV to 💡 We also offer a generous referral bonus for successful introductions. We also offer a generous referral bonus.