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Student Recruitment Advisor – Lead Qualification About GEDU: GEDU Global Education is a leading international education group dedicated to empowering students worldwide through high-quality, accessible learning opportunities. With a diverse portfolio of institutions across the UK and globally, GEDU is committed to innovation, academic excellence, and a student-first approach. GEDU proudly manages a group of respected international brands, including: GBS UK, GBS Dubai, GBS Malta, EMA France, Schiller International University (USA, Germany, France, and Spain), MLA College (UK), ICN Berlin, and APAC (Australia). ROLE PURPOSE: As a Student Recruitment Advisor, you will be the first point of contact for prospective students enquiring from the UK and EU regions. Your primary role will be to qualify leads based on the entry criteria of each institution within the GEDU network and guide eligible prospects toward the next stages of the admissions process. This role requires strong communication and consultative sales skills to engage with prospective students, assess their suitability and ensure every prospective student receives a professional and positive experience that reflects GEDU’s standards. ROLE and RESPONSIBILITIES: • Qualify leads generated through digital marketing, outreach, and remarketing channels based on institutional entry criteria for UK and Europe region., • Engage with and nurture prospective students via phone, email, what’s app and virtual platforms, providing accurate information about GEDU’s programs and institutions., • Maintain detailed and accurate records of all interactions in the CRM system to ensure clear tracking and follow-up, including contact information, enquiries, and outcomes., • Identify prospects’ academic and career goals to recommend the most suitable programs with GEDU portfolio., • Manage the lead pipeline effectively to maximize conversion opportunities within the same brand or cross – sell to other brands within GEDU, • Collaborate closely with Admissions and Marketing teams to ensure consistent communication and smooth handover of qualified leads., • Contribute feedback on lead quality and marketing campaign performance to enhance conversion rates., • Participate in training and development sessions to strengthen programme knowledge and sales effectiveness., • Showcase the unique features and benefits of GEDU programs, highlighting strengths such as faculty expertise, industry connections, and experiential learning opportunities., • Maintain ongoing communication with prospective students to keep them engaged and informed throughout the admissions process., • Assist with special projects and initiatives related to student recruitment and enrolment management as needed., • Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets., • Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms., • Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner., • Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support., • Attention to Detail: Ability to assess lead eligibility accurately based on programme and visa requirements., • Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines., • Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction., • Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets., • Course/Programme Knowledge: Maintain in-depth and up-to-date knowledge of GBS programmes, including course content, admissions requirements, and career outcomes., • Collaboration: Team player who can work effectively across marketing, admissions, and operations teams., • Lead qualification accuracy and conversion rates, • Response and follow-up turnaround times, • CRM data quality and process adherence, • Continuous improvement of recruitment and cross brand process and operations, • Pipeline management The Student Recruitment Advisor will also be expected to demonstrate their commitment: • to GEDU values and regulations, including equal opportunities policy., • to GEDU Social, Economic and Environmental responsibilities and minimize environmental impact in the performance of the role and actively contribute to the delivery of GEDU Environmental Policy.

The Best HGV job you will ever do! At Ocado Logistics it’s our mission to change the way the world shops for groceries and it all starts with our HGV drivers. Using our state of the art fleet – some powered by natural gas for specific routes and fitted with extra safety technology - our drivers take to the road to deliver and collect products to and from a variety of locations across the UK. Our larger warehouses (which we call CFC’s – Customer Fulfilment centres) are cutting edge, and vast (our largest is 573,000sq ft – that’s big enough to accommodate 7 Wembley football pitches!) and our HGV Drivers play a crucial role collecting shopping and distributing it across our smaller regional warehouse sites, for onward delivery to customers. We make a big point that we don’t offer multi drops so there’s no hidden lanes! Our HGV Drivers are our unsung heroes and whilst most of us are sleeping they are distributing our products to ensure it's there as and when we need it. Overnight, late in the day and or early in the morning – even on weekends. You have the option to work 32 hours over 4 days or 40 hours over 5 days. Our routes are assigned up to 12.5 hours per day and as such you will regularly be expected to carry out additional hours as and when needed. What do you get in return? In return, we pride ourselves on offering a safe working environment that goes without saying and perks and benefits that you can tailor to suit you and your lifestyle, including: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com And if you suddenly decide being a driver isn’t for you, there’s also plenty of opportunity for progression, as 87% of our salaried roles are filled internally. So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: * A category C+E driving licence * A maximum of 6 penalty points * No driving disqualifications in the past 10 years * Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply; • Fill in our online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Pay rates: Basic hourly: £17.73 Evening premium (18:00-06:00): £19.73 Sunday Premium: £19.39 Sunday Evening Premium (18:00-06:00): £21.48 Overtime Day shift: £22.16 Overtime evening (18:00-06:00): £24.53 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be a diverse employer, prioritising inclusivity and equal opportunities for all individuals. We are also proud to say we are an Armed Forces Covenant employer - providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Whatever your background or story, you’ll find a home at Ocado Logistics.

Business Support Officer, 30 hours per week and can offer flex hours – interviews and start date in January Your new company We are seeking a proactive and organised Business Support Officer to provide essential administrative support to the council’s Waste Service. This role is key to ensuring smooth operational delivery and helping the City Council meet its priorities for residents.Working within a supportive team, you will contribute to efficient day-to-day service management and act as a reliable point of contact for both internal colleagues and external stakeholders. This role offers 30 hours per week and flex hours and is fully on-site. Your new role In this role, you will be responsible for delivering high-quality administrative support, including: • Providing flexible and professional business support to internal and external customers, • Managing shared customer support inboxes, • Handling and resolving queries in a timely manner, • Maintaining accurate database and digital records, • Taking minutes during meetings, • Experience in administrative or business support roles—public sector or local government experience is desirable., • Confidence in managing reception and general administrative duties, • Strong written and verbal communication skills, • Proficiency in Microsoft Office applications, • Excellent attention to detail and accuracy, • Ability to manage a varied workload, meet deadlines, and work independently If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4757455

Build Your Career with CFS At Halfords Commercial Fleet Services (CFS), we keep the UK moving. As the UKs largest commercial tyre service provider, were proud to offer nationwide coverage, unrivalled expertise, and exciting career opportunities across our growing network. Who We Are CFS is part of the Halfords Group a household name in UK motoring. Formed through the integration of Lodge, McConechys, and Universal Tyres, along with specialist independent tyre services, weve built a business with true nationwide coverage and expertise. We provide: Full fleet management services for Truck, Car & Van, Agricultural, Industrial, Earthmover and Plant vehicles 24/7/365 Commercial Breakdown cover nationwide Mobile tyre replacement Fleet management packages tailored to maximise tyre life Flexible contracts fixed cost, PPK/PPM, or PAYG Electronic worksheets & fleet inspections for complete transparency Mobile commercial wheel alignment And we dont stop there our fleet of over 550 vehicles is fitted with the latest PTO compressor systems, digital inflators, tyre fitting machines and wheel balancers, ensuring our teams have the very best kit to deliver safe, efficient, and professional service every time. Why join us? Uncapped bonus scheme (including overtime & call-out rates) Fully equipped mobile role van, tools, and PPE provided Monday to Saturday (early Saturday finish at 12:00) Career growth & stability with the UKs largest SMR and tyre services business What youll do: Fit and repair a wide range of tyres (car, van, truck, agricultural, industrial, earthmover) roadside and depot-based Deliver exceptional service to every customer, every time Accurately complete all paperwork and electronic job sheets Why Work With Us? Joining CFS means becoming part of a team that values safety, skill, and service excellence. Whether on the road or in the depot, youll have the tools, training, and support to succeed. Paragraph for page Halfords Commercial Fleet Services employs over 800 colleagues across the business in a variety of roles. We recognise that our colleagues are the face of our Company and as such we understand that having a skilled and motivated workforce is crucial to our continued success. The Company is committed to encouraging training and development of all colleagues and we encourage internal promotion wherever possible. For those individuals who show enthusiasm and promise we offer a Management Training Scheme where colleagues can gain NVQs and on the job training to help further their careers. Our Commercial teams are fully trained to REACT and LCTT level with full certification and specialist training is provided to meet the needs of our customers and their fleets. We provide our colleagues with a competitive salary with bonus and out of hours call-outs and overtime where applicable. Access to our Company pension scheme, competitive holiday entitlement, profit related bonus scheme (where applicable), as well as a variety of colleague discounts and ongoing investment in training and development.

Regional Service Manager Location: Birmingham (regional remit) Salary: £57,000 basic Car Allowance: £900 per month Bonus: 10% of base salary OTE £72,000 We are recruiting a Regional Service Manager on behalf of a global engineering organisation operating within the materials handling sector. This is a senior leadership role with full responsibility for regional service delivery, team performance, and service revenue growth. This position suits an experienced service leader who combines people management, operational control, and commercial drive. The Role You will lead a regional service team, ensuring high levels of safety, customer satisfaction, and contractual performance. Alongside day-to-day operational leadership, you will drive service growth through maintenance contracts, upgrades, refurbishments, and digital service solutions. Key Responsibilities • Lead, coach, and develop a regional service team, • Drive service revenue growth and margin performance, • Manage maintenance contracts, SLAs, and service pipelines, • Build and maintain strong customer and internal stakeholder relationships, • Ensure operational efficiency, cost control, and resource planning, • Champion HSEQ standards and regulatory compliance What We’re Looking For • Proven experience in a materials handling environment (essential), • Background in service management within engineering or industrial equipment, • Strong people leadership and stakeholder management skills, • Commercially minded with experience growing service revenue, • Data-driven approach to planning, forecasting, and sales activity, • Strong commitment to health, safety, and compliance Package & Benefits • £57,000 basic salary, • £900 per month car allowance, • 10% annual bonus, • 33 days holiday including bank holidays, with option to buy more, • Pension, private medical, life assurance, and additional benefits, • Clear long-term progression within a global organisation Location: Birmingham based. Regional travel required.

About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: This role primarily focuses on delivering training programmes to customers through a variety of means such as digital delivery, face to face delivery and onsite delivery at either a customer’s premises or on a live installation site. The job also has a large part of design work that is required to be completed for new and existing courses which involves digital design of online learning programmes and face to face presentation design. Each member of the team is given specific projects to work on with agreed deadlines that is to be completed in and around training delivery requirements. This role is essential in supporting the sales team by enabling them to provide comprehensive, end to end training solutions for customers interested in our equipment. It also plays a key role across multiple departments, collaborating closely with our technical teams on product testing, new product launches, and event participation. Additionally, it ensures alignment with our aftersales teams to guarantee customers receive the appropriate guidance and support throughout their entire journey. Skills/Responsibilities: • Successfully delivering all of the required training programmes to meet our NPS Bench mark and the commitments we have to our customers., • Ensuring that all learning needs are identified throughout sessions and that these are covered off by the end of each training session., • Obtaining feedback of the highest level when delivering programmes and ensuring that customers have experienced real value of the training delivered., • Using feedback from customers to further improve our training programmes ensuring that we are meeting their standards., • Coping with unexpected high volumes of customers that have larger demands on us as a training team to deliver to high numbers of customers whilst ensuring that we don’t drop the quality of the training that we deliver., • Working with sales teams, SME’s and Technical departments when designing and delivering training programmes., • Collaborating with key stakeholders across the business ensuring that we are delivering programmes that meet their requirements., • Working with internal employees who need bespoke training or when we require for them to support or take part in training programmes. Experience: • Experience delivering face to face training., • Designing training content for use in face to face programme delivery., • Designing online content for training programmes., • Working for a large Heating or AC organisation , AC and chiller experience preferable., • Training qualification such as CIPD or A1/ V1– desirable., • Ability to manage multiple projects alongside training commitments., • Electrical qualification., • NVQ / C&G in Air Conditioning and Refrigeration., • Knowledge of F-Gas, G3 Unvented Heating Systems., • Excellent communication skills (both written and verbal)., • IT literate and competent user of Microsoft packages (PowerPoint, Word, Excel & Outlook)., • Technical background commensurate with the experience required to deliver training., • Personal attributes: self-motivated, disciplined, reliable, team player, driven, methodical, personable and resourceful., • Full Driving License – regular travel is required for training across the branch network and to visit customer locations. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Main Digital Marketing & E-commerce Coordinator Responsibilities: * E-commerce & Pricing Management (Shopify) * Email Marketing & Automation (Klaviyo) * Content & Design (Canva & Blogging) * Office Support & Customer Service Technical Requirements for the Digital

Lettings Administrator – Birmingham - £28,000 - £30,000 + 10% Discretionary Bonus My client, a market leading and rapidly growing operator of Build to Rent homes are looking for driven Lettings Administrator to join their centralised admin team based in Birmingham. You’ll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience. Responsibilities: • Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments., • Rent increase administration across all assets, serving S13 notices and system management., • Super user of sales and PM systems (training will be provided)., • Legislation advisory support for on-site leasing teams – key contact within the business for all teams (training will be provided)., • Auditing as required, to ensure leasing compliance., • Data analysis, • Supporting the implementation of leasing strategies., • Contributing to new property onboarding during mobilisations, including data uploads., • Any other duties as required. Requirements: • Strong attention to detail and organisation., • Experience with MRI/Hubspot an advantage., • Friendly, professional, and solutions focused., • Passion for excellent customer service., • Calm under pressure, with high standards of integrity., • Excellent communication - both written and verbal., • Proficient in Microsoft Office – especially Excel, • Able to handle a busy workload and meet deadlines., • Confident, proactive, and able to work independently Benefits: • 25 days annual leave + bank holidays, • Workplace pension, • Employee benefits platform with discounts, • Wellness support (mental health services, digital GP access), • Regular team socials Working Hours: Monday to Friday 9:00am – 5:30pm 1 in every 3 Saturdays with the Friday off in lieu For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment. 02037259835

About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: This role primarily focuses on delivering training programmes to customers through a variety of means such as digital delivery, face to face delivery and onsite delivery at either a customer’s premises or on a live installation site. The job also has a large part of design work that is required to be completed for new and existing courses which involves digital design of online learning programmes and face to face presentation design. Each member of the team is given specific projects to work on with agreed deadlines that is to be completed in and around training delivery requirements. This role is essential in supporting the sales team by enabling them to provide comprehensive, end to end training solutions for customers interested in our equipment. It also plays a key role across multiple departments, collaborating closely with our technical teams on product testing, new product launches, and event participation. Additionally, it ensures alignment with our aftersales teams to guarantee customers receive the appropriate guidance and support throughout their entire journey. Skills/Responsibilities: • Successfully delivering all of the required training programmes to meet our NPS Bench mark and the commitments we have to our customers., • Ensuring that all learning needs are identified throughout sessions and that these are covered off by the end of each training session., • Obtaining feedback of the highest level when delivering programmes and ensuring that customers have experienced real value of the training delivered., • Using feedback from customers to further improve our training programmes ensuring that we are meeting their standards., • Coping with unexpected high volumes of customers that have larger demands on us as a training team to deliver to high numbers of customers whilst ensuring that we don’t drop the quality of the training that we deliver., • Working with sales teams, SME’s and Technical departments when designing and delivering training programmes., • Collaborating with key stakeholders across the business ensuring that we are delivering programmes that meet their requirements., • Working with internal employees who need bespoke training or when we require for them to support or take part in training programmes. Experience: • Experience delivering face to face training., • Designing training content for use in face to face programme delivery., • Designing online content for training programmes., • Working for a large Heating or AC organisation , AC and chiller experience preferable., • Training qualification such as CIPD or A1/ V1– desirable., • Ability to manage multiple projects alongside training commitments., • Electrical qualification., • NVQ / C&G in Air Conditioning and Refrigeration., • Knowledge of F-Gas, G3 Unvented Heating Systems., • Excellent communication skills (both written and verbal)., • IT literate and competent user of Microsoft packages (PowerPoint, Word, Excel & Outlook)., • Technical background commensurate with the experience required to deliver training., • Personal attributes: self-motivated, disciplined, reliable, team player, driven, methodical, personable and resourceful., • Full Driving License – regular travel is required for training across the branch network and to visit customer locations. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures.

Role: Lead UX/UI Designer Rate: Up to £500 p/d – Via Umbrella Location: West Midlands HQ – 1 day p/w on site Duration: 6 months This role sits at the intersection of design, product, and technology. This venture redefining how professionals manage their wealth. As an Experience Designer, you’ll be responsible for crafting seamless, emotionally intelligent, and data-informed user journeys across our digital platforms and end to end customer experiences. Experience Required: • Experience designing digital products in high-growth environments (fintech, consumer tech, or scale-ups)., • Strong portfolio demonstrating end-to-end experience design, with a focus on mobile-first journeys., • Fluency in modern design tools (Figma, Adobe XD, etc.) and AI-enhanced design workflows., • Experience working in agile, cross-functional teams., • Familiarity with behavioural design, service design, and systems thinking., • Passion for solving real problems through design and delivering measurable impact. Responsibilities: • Design and optimise end-to-end customer journeys across mobile and web platforms, ensuring clarity, delight, and conversion., • Translate user needs, behavioural data, and business goals into actionable experience maps, prototypes, and UI flows., • Collaborate with Product Owners, Engineers, and Data Scientists to co-create solutions that are technically feasible and commercially impactful., • Ensure every experience is accessible, inclusive, and emotionally resonant. AI-Driven Design Practice • Use AI tools (e.g. generative UI, predictive journey mapping, LLMs for research synthesis) to accelerate design cycles and unlock new creative possibilities., • Apply machine learning insights to personalise user flows and adapt interfaces in real time., • Continuously experiment with emerging AI design tools and workflows to stay ahead of the curve. Customer Insight & Behavioural Intelligence • Partner with Data and Research teams to uncover deep behavioural insights and translate them into design opportunities., • Use qualitative and quantitative methods to validate hypotheses and iterate based on real user feedback., • Champion a test-and-learn mindset, embedding experimentation and rapid iteration into every stage of the design process. Design Systems & Consistency • Contribute to the evolving design system, ensuring consistency, scalability, and efficiency across squads., • Maintain high standards of craft and polish, with a strong eye for detail and interaction design., • Ensure brand alignment and emotional coherence across all touchpoints.

About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. Welcome to Kering Beauté Established in 2023, Kering Beauté aims to create value for the Group and its Houses. In 2023, Kering directly invested in its very own Beauty division, with the creation of Kering Beauté. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. About the roles We are seeking for Account Manager for our exciting new Balenciaga Counter in Selfridges Birmingham. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury brand Ambassadors. Uphold impeccable standards of visual merchandising at the fragrance counter. Collaborate with external agencies to execute promotional activities effectively. Provide regular reports on sales performance and relevant activities. Clearly communicate expectations and provide onging support and guidance. Collaborate with relevant parties to ensure the success of promotional initiatives. Qualifications and Skills: • Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector., • Exceptional leadership abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • Strong organisational skills and proficiency in administrative tasks., • Familiarity with retail industry regulations and compliance standards This role is full time, 5 days per week, 37.5 hours and based in Selfridges Birmingham. Line of reporting: This role reports into the Sales and Education Manager Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kering Beauté UK&I. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). Kering Beauté is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Title: Account Sales Manager (Automotive) Experience Required: 7-15 Years of relevant experience. Location: Birmingham, Work from office, Visits client sites Reports to: Transportation and Mobility (T&M) Head Note: The candidate should be currently based in the UK or must hold a valid work visa for the respective country. Key Responsibilities: • Meet or exceed quarterly and annual revenue, margin and DSO targets., • Own and drive end-to-end CONSULTATIVE sales for engineering and digital services in the assigned region (Embedded, Mechanical, Digital, and IT services)., • Develop / Contribute to a go-to-market strategy to grow existing accounts and acquire new clients in Transportation and Mobility (Automotive)., • Generate qualified leads, nurture opportunities, and manage the complete sales lifecycle-from prospecting to contract closure., • Build and maintain relationships across different levels – including V and C levels – and key decision-makers within target client organizations., • Collaborate with pre-sales, delivery, marketing, and solution teams to craft client-specific value propositions and proposals., • Drive account mining and farming activities within existing customers to identify new service lines and cross-sell opportunities., • Maintain a healthy and well-qualified pipeline using CRM tools., • Provide accurate sales forecasts, competitive intelligence, and market trends to leadership., • Ensure alignment between client needs and delivery teams for successful project execution and long-term customer satisfaction. Qualifications & Skills: • Bachelor’s degree in engineering, Business, or a related field. MBA preferred., • 7+ years of experience in selling technology/engineering services in UK/Europe, ideally with global delivery models., • Proven success in account management – preferably within Transportation and Mobility domain for engineering services., • Good understanding of embedded systems, digital transformation, product engineering, and IT services., • Demonstrated ability to engage with senior client stakeholders (CTO, VP Engineering, CIO, etc.)., • Excellent communication, negotiation, and presentation skills., • Strong analytical skills and experience in preparing proposals and sales forecasts., • Travelling within UK/Europe

This just in - an incredibly exciting opportunity to be part of the Lisa Eldridge team in Selfridges! Join a fast paced, and fast-growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this and are passionate about our values of elevating everyday artistry, we are waiting to welcome you! If you are ambitious and have a passion for make-up, looking for a progressive career within the retail beauty industry, then this is the perfect role for you. This is a part-time role (3-4 days per week). Key Requirements and Responsibilities: • Deliver amazing customer service; understand customer needs and ensure a high level of satisfaction., • Deliver thoughtful and bespoke artistry services to our customers., • Attend all brand product and artistry training., • Drive and deliver on sales targets., • Act as an outstanding brand ambassador., • Ensure all customers leave knowing about the Lisa Eldridge story, values and products., • Follow the brand’s grooming standards., • Ensure you are a supportive team player. You will thrive in this role if you are: • Warm, professional, and approachable with a can-do attitude., • Motivated, have high energy and are passionate about colour and product artistry., • You are committed to creating a haven for anyone with a desire to experiment with beauty in an approachable and inclusive space., • A responsible, passionate brand ambassador., • Excited to work in a fast paced, fast-growing brand with a close-knit team., • Confident in speaking to customers and understanding their needs., • A lover of all things beauty! Skills required for this role: • Previous retail experience, • Makeup artistry qualification is a bonus, • Proof of right to live and work in the UK, • Flexible with your working hours and days per week Benefits: • Commission scheme, • Exclusive staff discounts and gratis products, • Training & development About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

Jewellery Quarter Bullion – Customer Service Manager Location: Birmingham, Office-based Contract: Permanent, Full Time (37.5 hours per week) Salary: £40,000 - £50,000 dependent on experience + bonus Package & Benefits • Bonus: Up to 30%, • Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days), • Onsite Gym, • Health and wellbeing programme, • Employee and store discount Office-based at our Birmingham Head Office. Visa sponsorship is not available. About Jewellery Quarter Bullion We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with over £350m annual turnover, our brands (including BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. Customer experience is central to our success. Our Customer Service team plays a critical role in building trust, resolving issues, and delivering a high-quality, human experience in a fast-paced contact centre environment. Role Overview We’re looking for an experienced Customer Service Manager to lead and develop our contact centre function. Reporting into the Head of Sales & Customer Service, this is a hands-on leadership role with responsibility for performance, people management, and service delivery. You’ll set clear standards, foster a KPI-driven environment, and ensure customers receive a consistently high-quality service across all channels. You’ll manage a team of UK and internationally focused Advisors, working closely with Operations, Compliance, Logistics, and Technology to continuously improve customer outcomes and operational efficiency. Key Responsibilities • Lead, manage, and develop the Customer Service function within a contact centre environment, • Set and maintain high standards for customer service, professionalism, and engagement, • Create and embed a KPI-driven culture focused on service quality, efficiency, and customer satisfaction, • Oversee day-to-day customer service activity across phone, email, and digital channels, • Act as the senior escalation point for complex customer issues and complaints, handling them with empathy and authority, • Use performance data, MI, and insight to identify trends, risks, and improvement opportunities, • Coach, mentor, and performance-manage Customer Service Advisors, • Support recruitment, onboarding, training, and ongoing development across the team, • Work cross-functionally with Compliance, Operations, Logistics, and Technology to resolve root causes and improve customer outcomes, • Contribute to wider customer experience, service improvement, and operational excellence initiatives Skills & Experience • Proven experience managing customer service or contact centre teams, • Strong understanding of contact centre KPIs, performance metrics, and service quality standards, • Experience working in KPI-led, high-volume environments, • Strong commercial awareness and customer-first mindset, • Confidence handling escalations and complex customer issues, • Proven ability to motivate, develop, and retain high-performing teams, • Strong communication skills, both written and verbal, • Experience in ecommerce, retail, financial services, or similar environments, • Experience supporting international customers or multilingual teams is desirable Why You’ll Love It Here • A senior leadership role with visible impact on customer experience, • Opportunity to shape and develop a growing contact centre function, • Fast-paced, performance-driven environment, • Close collaboration with the Head of Sales & Customer Service and senior stakeholders, • Clear ownership, accountability, and influence, • A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency About You You’ll thrive in this role if you: • Genuinely enjoy leading people and raising service standards, • Are confident making decisions in fast-moving environments, • Balance customer satisfaction with operational efficiency, • Take ownership and see issues through to resolution, • Are comfortable holding people to account while supporting their development, • Want a role where customer trust genuinely matters Ready to Apply? If this role sounds like a strong fit, we’d love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps. Application Deadline: 28th February 2026 At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.

Learning & Development Trainer Location: Birmingham / Midlands-based Division: ISS Government Facilities Management Are you passionate about developing people and shaping a positive workplace culture? ISS is looking for a motivated and experienced Learning & Development Trainer to join our Government Facilities Management team. This is a great opportunity to make a real impact by delivering engaging training that enhances service delivery and supports career growth across the account. About the Role: Reporting to the Regional Learning & Development Manager, you’ll be responsible for coordinating and delivering a wide range of training programmes to frontline teams, including Welcome Days, Placemakers workshops, job-specific skills training, and specialist programmes such as PureSpace (PSO). You’ll also support learning administration, ensure compliance reporting, and act as the first point of contact for the Learning Management System (MyLearning). Key Responsibilities: • Deliver and facilitate a variety of in-person and digital training programmes, • Champion PureSpace (PSO) training to drive quality, sustainability, and customer satisfaction, • Manage training schedules, attendance, and data records to ensure statutory and contractual compliance, • Develop and maintain training matrices to track team development, • Support with the analysis of training effectiveness and engagement outcomes, • Provide first-line support for the MyLearning platform and help manage user accounts, • Promote the value of learning and development across the business What We’re Looking For: • Experience in a training or learning & development role, ideally with frontline or operational teams, • Excellent communication, facilitation, and customer service skills, • Strong organisational and time management abilities, • Confident using IT systems and learning platforms (e.g. LMS), • Knowledge of effective learning methods and training evaluation, • Ability to build rapport with diverse teams and stakeholders, • Experience working within a facilities or service environment is desirable Why Join ISS? ISS is a people-focused business committed to providing meaningful development opportunities and building inclusive, high-performing teams. In this role, you’ll be instrumental in enhancing the skills and service culture of our workforce, helping us deliver exceptional experiences for both employees and clients across the Midlands region.

Customer Expert At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Virgin Money. Start Date: 16 March 2026 • Salary: £25,396.80 per annum, • Location:Work from Home, • Shifts: Monday to Saturday between 7.00 am and 9.30 pm, Sunday 10.00 - 5.00 pm. Please note you must be able to work any shifts between these times., • Training: 3 weeks, • Contract: Full Time Permanent (40 hours per week), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Any other associated checks, • 3 year employment history check Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training What you’ll be doing • Helping our customers over the telephone to use digital services, educating them to understand the great benefits digital brings and guiding them through the process., • Resolving any queries customers may have with their banking which can bring challenge and reward., • Having great heartfelt conversations to understand our customers’ needs and desires to find the best solution for them., • Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers., • Great communication skills with a natural ability to engage and build rapport with lots of different personalities., • A flexible and positive working approach to suit customer needs and business demands., • Genuine enthusiasm to work with your team to achieve collective goals in a timely way., • A digital first mindset that will help us achieve companywide expectations and brand growth., • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Working knowledge of Microsoft Office applications, • Some financial services experience., • Knowledge of banking products, • On-line recruitment process, with potential job offer within 24 hours, • Refer & Earn Scheme, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Length of Service and monthly recognition awards, • Opportunities for career development and progression, • Employee welfare support with free access to our Mental Health Employee Assistance programme, • Discounted holidays, flights and hotels, • Discounted utility bills, • Cineworld tickets - Up to 55% off, • Virgin Trains - 20% off, • Virgin Experience Days – 20% off, • 25% off O2 and 20% of EE Mobile Contracts, • Sony – 20% off Mobile Phones

Telemedicine Doctor About this role We are looking for a General Medical Council (GMC) registered Doctor based in the United Kingdom to join our established UK Digital Health service. This is an exciting role for a Doctor to be involved in our successful UK-focused prescribing service, primarily supporting our weight management programme. You will be responsible for remotely evaluating and assessing patient consultations using audio-visual methods (AVCs) to determine eligibility for treatment and issue prescriptions safely and legally when all requirements have been met. This role will be part of a dynamic, UK-based team specialising in prescribing GLP-1 weight loss medications to patients across the UK. Location: Fully Remote / Job Type: Temporary Duration of booking: Expected to be ongoing Proposed start date: ASAP Pay Rates: Up to £80 per hour Umbrella or Ltd Hours / Working Days: 3 session a week – Session between either 6am-11am or 4pm -10pm Insurance: Indemnity insurance is required Role Requirements • Conduct audio-visual consultations (AVCs) with patients to review their medical history, assess their suitability for treatment, and establish a clear clinical need., • Use our asynchronous online platform to evaluate repeat patient consultations and determine whether patients should continue to be prescribed treatment., • Prescribe treatment in accordance with the clinical protocols set by the company and strictly adhere to GMC guidelines and UK regulations., • Request further information from patients where needed to safely prescribe, and complete accurate, concise clinical notes on patient records., • Complete own work efficiently and in accordance with the designated rota, supporting the team to meet customer demand., • Engage in regular team meetings and mandatory training sessions specific to UK practice., • Maintain continuous professional development (CPD) and keep up to date with prescribing requirements to ensure clinical competency and Independent Prescriber rights., • Work closely with our Customer Support team to provide patient support via email, phone call, or video consultation., • If needed, provide professional correspondence to other health care professionals (e.g., GPs) in the UK. PERSON SPECIFICATION • Knowledge & Experience, Key Competencies & Qualifications relevant to the Role, • Based in the United Kingdom with the right to work., • Fully registered with the General Medical Council (GMC) and hold a License to practice., • A minimum of two years post-registration clinical experience is desirable., • Experience managing patients with obesity and/or type 2 diabetes; experience with GLP-1s and weight management pathways is a significant advantage., • Proven experience working in a digital health or telemedicine environment, specifically conducting Audio-Visual Consultations (AVCs)., • Experience prescribing according to established clinical pathways/protocols., • Experience using Customer Service tools such as Zendesk is beneficial., • Fluent in written and spoken English., • Computer literate with a secure home working environment., • Excellent communication skills and meticulous attention to detail.

Ciklum is looking for an Intelligent Automation Consultant to join our team full-time in the UK. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: This project involves delivering a strategic discovery and proof-of-concept programme for a global, multi-brand organisation operating complex, high-volume customer service and operational workflows across multiple digital channels and backend systems. The engagement focuses on analysing and mapping complex query journeys across several products, identifying common patterns, fragmentation points, and opportunities for process optimisation and automation. It includes deep analysis of technology touchpoints and integrations across CRM, finance, and operational platforms to define a scalable, unified architecture capable of supporting AI-driven service journeys at scale. The programme also establishes a value-led prioritisation framework, enabling the client to objectively assess automation opportunities based on business impact and technical feasibility, and to build a phased delivery roadmap. A core outcome is the design, build, and validation of a non-production proof of concept, demonstrating technical feasibility and providing a tangible foundation for a future production rollout. The work directly supports the client’s broader digital transformation objectives by reducing execution risk, improving cross-system integration, and creating a repeatable model for scaling automation across their enterprise. Responsibilities: • Support the delivery of automation and Conversational AI initiatives within contact centre and customer service environments, translating business requirements into clear functional and technical specifications, • Contribute to the design and evolution of Conversational AI, AI-assisted agent workflows, and contact centre automation use cases, aligned to customer experience and operational improvement goals, • Facilitate and contribute to workshops, interviews, and design sessions with business and technical stakeholders to identify pain points and define AI-enabled service journeys, • Work closely with developers, solution architects, and product owners to prioritise and deliver automation and Conversational AI solutions based on business value and feasibility, • Assist in developing business cases and value assessments for AI and contact centre transformation initiatives, including efficiency gains and customer experience improvements, • Support the application of technologies such as Conversational AI, RPA, workflow/low-code platforms, IDP, and Generative AI within customer service and operational processes, • Ensure governance, data quality, and responsible AI principles are considered in solution design and delivery, • Track adoption, performance metrics, and user feedback to support continuous improvement of deployed solutions, • Contribute to internal and client-facing knowledge sharing, demonstrations, and training related to Conversational AI and intelligent automation Requirements: • Experience contributing to automation or AI initiatives in a consulting, delivery, or product-focused role, • Solid understanding of Intelligent Automation technologies including RPA, workflow, IDP, and AI-driven decisioning, with some exposure to Conversational AI desirable, • Familiarity with customer service and contact centre ecosystems (e.g. CRM, CCaaS platforms) is beneficial but not mandatory, • Experience working with technology teams in agile or hybrid delivery environments, supporting backlog definition and user story creation, • Ability to analyse operational processes and translate them into clear functional and technical requirements, • Good stakeholder engagement skills, comfortable working with both business and technical teams, • Awareness of responsible AI, data governance, and regulatory considerations in AI-enabled solutions, • Strong communication skills, able to explain technical concepts clearly to non-technical audiences, • Consulting-oriented mindset: proactive, adaptable, and comfortable working across multiple client engagements, • Willingness to travel to client sites when required What`s in it for you? • Strong community: Work alongside top professionals in a friendly, open-door culture that values initiative and empowers its people to succeed, • Fast-paced & agile environment: Be part of a dynamic, fast-moving organization that champions efficiency and innovation, • Global exposure: Collaborate with international, cross-functional teams and contribute to large-scale initiatives, • Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications, • Flexibility: Balance office and remote work to fit your rhythm Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Position: Tendering Engineer (High Voltage) Location: Birmingham (Remote) Benefits: Competitive Salary, Bonus, + Standard UK Benefits Profile: As Tendering Engineer for the entire High Voltage Portfolio, you can make an impact and maximize company market potential and opportunity. Liaising with potential clients to secure business, agreeing on the scope of work, preparing costings, interfacing with tendering, operations, and our technical team. You will support our High Voltage Products Market Manager and Tendering Manager in the implementation of the sales and marketing strategies and oversee allocated sales and tendering activities to drive sales and increase market share. With both engineering knowledge within the power sector, combined with sales and tendering skills, this could be the exciting, fresh new challenge you are looking for to achieve your ambitions! Roles & Responsibilities: • Implementation of the local product marketing strategy, by visiting potential clients to present the offering, agreeing on client requirements, product value propositions, and product positioning, and tendering of a defined scope., • Involved in the market analyses with the Sales team, responsible for forecasts and detailed business/marketing plans for allocated areas of the portfolio., • Achieving business targets through regular review of sales and tendering activities and implementation of improvement/focus plans as needed., • Undertaking tendering activities to support the business, ensuring involvement of the overall team to provide a cost-effective offering to meet client expectations, and being able to present added value to the client., • Understanding of Customer Service principles and their effect on the business., • Strengthen the customer relationship through sales visits, market communications, and local account management. Ensure sustainable growth targets are achieved., • To ensure compliance with Quality Management System, Safety Procedures, and Accountancy Policies and approval procedures, • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Ideal Background: • A Degree in Engineering or similar, • Proven experience in Sales and/or tendering in the Power Engineering industry, preferably with a focus on high voltage equipment, • Knowledge in tendering for GIS (Gas Insulated Switchgear) will be highly appreciated, • Passion for sales in a technical setting, with knowledge and experience of sales and marketing tools such as Salesforce/digital marketing tools – LinkedIn Sales Navigator / similar, is necessary, • Result orientated, with an ability to plan and execute, • Collaborative, team player, • Solutions-oriented approach, with strong communication and customer-relationship-building skills. The Company: NES Fircroft are currently working on behalf of a global power technology business which have a presence in almost 100 countries. Leading innovation for over a century, they partake in offering products, solutions and services within the energy industry. Helping their customers, improve efficiency, optimize resources, and reduce emissions.

Who We Are? Ensono Digital is an award-winning, cloud native digital consultancy. Over the past decade, we have been trusted by some of the UK’s leading organisations to tackle their most complex digital transformation projects. We help our clients think and do, delivering strategy and software engineering that gives them the confidence to take on their toughest challenges and improve the lives of their people and customers. We have worked on a variety of projects from cloud service integrations, building Data Lake and Microservice platforms, through to building apps, voice recognition platforms and offering digital strategy consulting. We’ve worked across several industries, with clients including ASOS, Nando’s, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK’s Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies 2019 list (7th in the Technical Agencies list) and won the Most Innovative Emerging Technology at the 2018 UK Cloud Awards. About The Role And What You Will Be Doing We’re looking for someone like you to join our growing Site Reliability Engineering (SRE) team. We support a variety of data solutions that we’ve developed, and we are seeking individuals with data expertise to enhance our SRE team. This role offers excellent career progression, as our division is in a state of growth—expanding both in team size and client base. There are numerous opportunities to advance your career with us. Your responsibilities will include: • Act as a technical escalation point for unresolved data platform issues in the SRE Pod/s;, • Monitor, maintain, and troubleshoot databases/data warehouses and related infrastructure;, • Collaborate with the data engineering team to ensure efficient data flow and transformation;, • Develop and maintain accurate technical documentation in the form of operational runbooks;, • Perform standard pre-approved changes within the scope of our client’s Change Management Process (i.e. new users, etc.);, • Use Ensono’s helpdesk and work tracking systems to maintain logs of all support requests and incidents, and improve these processes, both technically and through stakeholder management., • Participate in the process for, and proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies) aligned to both Ensono’s and our Clients compliance objectives;, • Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab) ◦ Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch) ◦ Demonstrable experience in multiple core technology (Dotnet, Java, AI/Data Engineering, Golang) ◦ Troubleshooting issues and identifying systemic failings indicated by incidents/failures ◦ Implementing fixes and features ◦ Proposing solutions for reducing toil ◦ Implementing and refining automation for incident and service request resolution ◦ Providing leadership in the Incident resolution process, including creating and maintaining documentation, and leading Post-mortem analysis and mitigation planning. ◦ Designing and Reinforcing Service Requests and Change Management (both technically and through stakeholder management) processes, and improving existing processes. ◦ Develop and enhance the process for, and Proactively mitigate risks through Security management (Vulnerabilities in Code, Infrastructure, Dependencies) ◦ Lead discussion for multiple clients in client-facing meetings around the SRE process, identifying areas for increasing SRE footprint and identifying opportunities for small works and consultancy. Engaging with: ◦ Suppliers and 3rd parties for support, requests and opportunities ◦ Cross-sale and cross-pollination opportunities within the Ensono organization ◦ Cloud provider (AWS, Azure, GCP) ‘DevOps Engineer’-level certification and CKAD certification highly beneficial, or required during probationary period. • 100% remote work What We Can Offer You We will give you a place to strive and grow, where you will have the opportunity to work on interesting, yet challenging projects. Applying your thinking to build a better world founded on intelligent technologies. This will be an extremely varied position that’s all about problem-solving and finding the right technical solutions for your client. You will be given autonomy over your work so that you will have the opportunity to shape the projects you’re working on. We are a people-first business, which means people are at the heart of everything we do here. We offer our consultants a safe environment where knowledge sharing, and open communication is encouraged. Whether at one of the internal monthly events, such as Lunch & Learns, Tech Time, and internal competency meet-ups, or at one of our community groups, such as football, gaming, yoga, or wellbeing; we have strived to build a business where everyone feels welcomed, included, and valued. Our benefits include: • 27 days annual leave (plus bank holidays), • 1/2 day on your birthday, • Sabbatical options at 5 & 10 years, • Discretionary bonus, • An annual training budget, up to 5 days study leave and 10+ training vendors, • Generous company pension, • Private healthcare for you and your family, • Payroll giving, • Enhanced parental and dependent leave, • Equity appreciation program and incentive plan, • Life and income protection, • Additional perks such as cycle scheme, EAP and more! If this all sounds great, we’d love to hear from you! We’re proud to be an equal opportunity workplace. We celebrate multiple approaches, points of view and believe that diversity drives innovation and growth. We are building a culture where uniqueness is valued and empowered. Everyone is welcome, regardless of race, gender, religion, sexual orientation, ethnicity, national origin and all the other fascinating characteristics that make us all unique.

Job Title : Dynamics 365 Developer Job Location : United Kingdom ( onsite ) As a Dynamics 365 Developer (primarily Customer Service, Marketing and Sales), you will play a crucial role in designing, developing, and implementing solutions using Microsoft Dynamics 365. You will work closely with stakeholders to understand business requirements and translate them into technical solutions that enhance our business processes. Your expertise will be pivotal in ensuring the successful deployment and maintenance of Dynamics 365 applications. The Dynamics 365 Developer will be a dynamic individual who can apply their knowledge and technical expertise to the delivery of Dynamics 365 and Power Platform solutions within a product-based organisation with an agile delivery methodology. As a practised application professional, they will adopt and support a product team-based approach, proactively sharing ideas and expertise and supporting others within the team. They will take pride in their work and have a keen eye for attention to detail. The Dynamics 365 Developer will also be responsible for contributing to the continuous improvement of the Products Team’s capability, enhancing the service provided to our customers. Key attributes include the excellent collaboration and communication skills, as this role demands constant interaction with cross-functional teams, including developers, product owners and key stakeholders. • Experience: Minimum of 5 years of experience in Dynamics 365 CE and Power Platform development and customisation., • Technical Skills:, • Omnichannel & CoPilot Studio for Customer Service, • Skilled in the configuring and optimising Omnichannel and CoPilot Studio for Customer Service and Contact Centre, including live chat, voice, and digital messaging channels to enhance customer engagement. IVR setup with Copilot Studio is important., • Power Platform Development, • Competent in building and managing solutions using Power Apps (Canvas and Model-Driven), Power Automate, Power Pages, Power BI and CoPilot using CoPilot Studio. Understands Power Platform ALM practices including solution layering, source control, and CI/CD., • Dynamics 365 Development, • Skilled in the configuration and development within the Dynamics 365 CE products using business process workflows, Custom Actions, JavaScript Customisations., • Programming & Scripting, • Applies strong development skills in C# (.NET), JavaScript, HTML, and SQL to extend platform functionality, build custom components, and integrate with external systems., • Dataverse Management, • Skilled in the the architecture and governance of enterprise-scale Dataverse environments, including security, performance tuning, and data modelling., • Azure Integration, • Skilled in the configuring and optimising Azure services such as Logic Apps, Azure Functions, Service Bus, and Key Vault to support integration and automation scenarios., • DevOps & CI/CD, • Skilled in the principals of Agile working using Azure DevOps to manage solution lifecycle, automate deployments, and maintain environment consistency., • XRM Toolbox, • Proficient in using XRM Toolbox for solution management, metadata analysis, and system administration tasks. Security Clearance: To be successfully appointed in this role, it may be requirement to hold or to be able to obtain Security Check (SC) clearance and maintain this

ABOUT US ___, part of Capgemini, tackles the hardest work in data for the world’s largest organizations. We combine intelligent software with deep data expertise to help the Fortune2000 tackle complex data challenges and drive measurable business outcomes with business-ready data. Syniti’s Data First strategy transforms data from an afterthought into a strategic asset—unlocking insights, reducing risk, and fueling growth. With over 5,000 successful projects, we support the full data lifecycle through a unified platform for migration, quality, replication, matching, master data management, analytics, governance, and strategy. Operating globally across industries, Syniti’s award-winning software, expert consultants give enterprises a unique edge in managing and maximizing their data. Syniti’s cloud-native platform sets new standards in enterprise data management, combining powerful SaaS solutions with deep domain expertise. Designed for agility and scale, our technology helps customers accelerate digital transformation, drive innovation, and make confident decisions with trusted data. Every product enhancement is built to solve real business challenges—empowering organizations to unlock value from their data faster and more effectively. THE ROLE The Principal SRE – Azure Specialist will drive the design and implementation of automation, observability, and operational excellence within Syniti’s Microsoft Azure-hosted runtime environments. This role will focus on architecting and deploying globally scalable, regionally compliant (Cyber Essentials+, SecNumCloud), zero trust architectures. This engineer will lead the technical project to port Syniti’s SaaS architecture and services from AWS to Azure, ensuring platform consistency, operational parity, and regulatory alignment. They will serve as a cross-functional technical leader, developing resilient IaC frameworks, secure deployment models, and integrating Azure-native services with Kubernetes (AKS) and Syniti’s platform stack. WHAT YOU WILL DO • Design and maintain Azure-hosted environments supporting the Syniti SaaS platform across multiple global regions., • Build reusable IaC modules in Terraform for network, compute, and managed PaaS services., • Integrate Azure-native logging, security, and cost optimization with observability pipelines., • Lead incident resolution and proactive failure domain analysis within Azure-hosted regions., • Develop secure service-to-service communication standards leveraging Azure AD workload identity and pod identities., • Collaborate with Compliance and Security to meet UK, EU, and French regional regulatory requirements., • Drive self-healing systems using automation to reduce toil and human intervention., • Support cloud region expansion and infrastructure builds via GitOps and pipeline automation. WHAT IT TAKES • Self-starter with deep understanding of hybrid cloud patterns and Azure ecosystems., • Ability to thrive in a high-stakes, distributed operations environment with mission-critical SaaS systems., • Strong communication and cross-regional collaboration capabilities., • Deep technical expertise across Azure infrastructure and platform services., • Comfort working with engineers across DevOps, Security, and Product teams to deliver shared outcomes., • 15+ years of experience in infrastructure, cloud, or SRE roles., • 5+ years designing or operating in Azure environments including AKS, Storage, VNets, Private Link, Azure Monitor., • 3+ years proficiency with GitOps and declarative infrastructure patterns using tools like Terraform, Bicep, or Pulumi., • 3+ years implementing or maintaining CI/CD pipelines., • 2+ years of Software Development experience, • Advanced scripting skills in Bash, Python, or Go., • Strong understanding of managed identity, Azure AD, and Kubernetes identity integrations., • Think Big - Be courageous and bold. Aspire to greatness. Relentlessly pursue market innovation. Set the standard by which others follow. Create solutions that have a meaningful impact. Solve the challenges our customers don’t know they have., • Be Curious - Be a lifelong learner. Seek out new ideas to serve customers. Understand our competition and the world. Be permanently dissatisfied with the status quo. Challenge preconceptions. Focus on the future rather than yesterday., • Take Action - Be the first. Don’t wait. Take accountability. Inspire others by doing. Fail fast and learn from mistakes. Make a difference every day., • Stronger Together - Respect, trust and look out for each other. Celebrate diverse perspectives. Listen. Build connections and belonging. Act with integrity. Give back. One Syniti family. WHAT WE OFFER • Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, but micromanagement is not our thing., • Growth. We are growing rapidly and steadily solving the biggest challenges enterprise companies are faced with today. There was never a better time to join and grow with us. Most importantly, you will have the chance to shape our journey and share in our success story., • Support. We all rely on each other and enable each other to be successful. You won’t stand alone., • Curiosity and genuine interest in you. We all have our different stories, all equally fascinating, with each depicting a different journey, and we want to hear them all., • Recognition. We are the sum of individual achievements, and we always take the time to celebrate them., • An open organisation. Hierarchies are not our thing, and access is something we make sure of across the board. We are a family where everyone is just as important, everyone’s work is seen, and ideas are valued. OUR COMMITMENT TO INCLUSION At Syniti, we’re committed to creating a respectful, inclusive, and fair workplace where everyone belongs and thrives. We believe that diverse perspectives make us stronger — and we value the unique backgrounds, experiences, and voices each person brings to our team. We welcome applicants based on their skills and potential, and we’re dedicated to ensuring equal opportunities for all, regardless of personal background. If you need accommodations during the hiring process, please let us know — we’re here to support you.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview We are looking to recruit an Account Manager to join our growing Charities Team based out of our Birmingham office. Our Charities team is a fast-paced, collaborative group of dynamic professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you. You will be responsible for delivering retention cross-sale and quality targets along and ensuring effective servicing of client accounts. How you'll make an impact • You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division, focusing on mid-market organisations with diverse and tailored insurance requirements, • Attend client meetings as required (F2F if needed or mostly Teams), minute and action any points arising, • Creating documents for new customers, along with any mid-term adjustments and renewals information., • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity., • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution., • Delivering your individual and teams’ retention, cross-sale and quality targets., • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date., • Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required., • Deal with account queries and credit control matters highlighting any concerns., • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required., • Commercial insurance knowledge to some degree is essential., • Experience dealing with the Charities sector is ideal., • Cert CII qualified. Dip CII is desirable, • Strong track record of hitting retention and cross sale targets., • Worked to targets within a regulated, measurable framework and achieved SLA’s., • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills., • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information., • Highly accurate with a strong attention to detail, using initiative when assisting team members., • Fully proficient in Acturis. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

A local government authority in the UK is seeking a Senior Complaints Advisor to enhance its complaint handling within the Customer Experience Centre. You’ll be responsible for leading efforts in managing complaints, coaching colleagues, and utilizing digital systems for efficient service delivery

You will lead efforts in managing complaints, coach colleagues on best practices, and utilise digital systems for efficient service delivery. A local government authority in the UK is seeking a Senior Complaints Advisor to enhance complaint handling within the Customer Experience Centre.

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a Head of Retail and Customer Insights to join our growing online business. Purpose of the role: To lead our customer insight, market intelligence and advanced analytics function. Scope of the role: Key leader responsible for transforming complex data into powerful insights that shape commercial decisions, improve customer experienceand accelerate our growth. The role requires a unique blend of data expertise, strategic thinking and creative problem solving, leveraging AI and machine learning to unlock value from large and evolving data sets. Oversee a multidisciplinary insight team, providing leadership across customer analytics, market research, segmentation, predictive modelling and customer lifetime value. Key Responsibilities: Customer & Market Insight - Lead the end-to-end customer insight strategy across the organisation, ensuring a deep, real-time understanding of shopping behaviours, needs, motivations, and trends. - Own the integration and interpretation of external market data , competitor intelligence, industry trends, and macroeconomic influences. - Oversee continuous and ad-hoc research programmes (qualitative and quantitative), customer panels, and brand tracking. Data Analytics & Modelling - Drive the development of advanced customer models , including segmentation, propensity models, churn prediction and customer lifetime value. - Use AI and machine learning tools to analyse large, complex data sets and scale automated insight generation. - Partner with data engineering teams to ensure robust data pipelines, governance, and data quality. Strategic Leadership & Collaboration - Translate data-driven insights into compelling narratives and actionable strategies for senior leadership, commercial teams, and store operations. - Influence decision-making in key areas such as pricing, promotions, marketing, loyalty, product range, personalisation, and digital experience. - Foster a culture of experimentation, data literacy, and customer-centric thinking across the organisation. Team Management & Development - Lead, develop, and mentor a high-performing team of customer insight specialists, analysts, data scientists, and researchers. - Champion innovation and new methodologies in research, analytics, and AI adoption. Our Values We love our customers : - You are curious you are open minded, take risks, fail fast and learn quick We look after our own Your are authentic You use your strengths , are genuine & consistent We work together • You are collaborative - You work cross functionally, build external relationships We hate waste:, • You are influential - You set the direction, you shape the plan We Care: You are brave - You make tough decisions for the greater good Benefits: A competitive salary with an excellent benefits package 25 days holiday, plus 8 days bank holiday 15% store discount, 30% club individual restaurant discount Discounted gym membership Charity fundraising events Educational sponsorship Enhanced maternity/paternity leave Long service awards Reward & recognition #LI-LK1> TPBN1_UKTJ

The Customer Service Officer is the first point of contact for residents, businesses and visitors accessing council services. The role provides high‑quality, efficient and professional support across multiple channels, ensuring enquiries are resolved promptly and accurately. The role will play a key part in delivering a positive customer experience and upholding the council’s commitment to excellent public service. Customer service key Responsibilities: Provide friendly, professional and efficient customer service via telephone, email, webchat and face‑to‑face interactions Respond to enquiries relating to a wide range of council services, including housing, revenues & benefits, waste services, parking, environmental services and general enquiries Resolve issues at first point of contact wherever possible, following council policies and procedures Accurately log, update and manage customer cases using the council’s CRM and digital systems Signpost customers to appropriate services, teams or external agencies when required Promote and support the use of digital self‑service options Handle sensitive or complex enquiries with empathy, confidentiality. Essential Experience in a customer‑facing or contact‑centre environment Strong communication skills, with the ability to explain information clearly and calmly Confident using IT systems, including CRM platforms and Microsoft Office Ability to manage high‑volume enquiries while maintaining accuracy and attention to detail Experience working within a local authority orHousing Assosiation

Are you an SAP Finance specialist who thrives at the intersection of cloud, compliance, and complex financial landscapes? This is a chance to step into a senior, strategic Managed Services role where your expertise shapes how global organisations run finance in SAP S/4HANA - not just today, but for whats coming next. As a Senior SAP FI CO Consultant , you wont be firefighting legacy systems or stuck in narrow project silos. Instead, youll work at the heart of modern SAP finance, helping clients adopt a true cloud-first mindset, navigate evolving regulatory demands, and unlock automation, control, and real-time insight across their financial operations. The Role at a Glance: Senior SAP FI CO Consultant Remote - Home-based (UK) Up to £80,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a top-10 global IT services provider operating in over 50 countries worldwide. We combine global scale with local expertise to deliver world-class SAP services that drive real business impact. As a global SAP Platinum Partner, we support organisations of all sizes with consulting, digital innovation, cloud, automation, and end-to-end IT services. With 15,000+ SAP experts across 29 countries, we help clients solve complex challenges and accelerate growth. Our award-winning SAP practice is a global leader in SAP S/4HANA, trusted by 500+ SAP HANA and 300+ SAP S/4HANA customers worldwide. Role Overview: Were looking for a high-calibre SAP Finance Consultant to join our Managed Services team in a strategic, cloud-first role. This position goes beyond legacy project systems, focusing on shaping the core financial architecture of SAP S/4HANA Public and Private Cloud environments. As a Senior Consultant, youll be the lead SME for Financial Supply Chain Management (FSCM) and Document & Reporting Compliance (DRC), guiding clients through the shift to a true Cloud Mindset. Youll help organisations stay ahead of complex global mandates - including UK MTD and Peppol e-Invoicing - while optimising liquidity and automation through modern payment factories. Youll own the end-to-end financial lifecycle, from the Universal Journal to secure payments via SAP Multi-Bank Connectivity (MBC) and real-time statutory reporting. Bridging deep SAP expertise with strategic advisory, youll help clients move from traditional post-audit compliance to Continuous Transaction Controls (CTC) - redefining how finance operates in the cloud. Key Responsibilities: Lead SAP S/4HANA Finance configuration across Public and Private Cloud, operating confidently in hybrid landscapes Optimise GL, Parallel Accounting, and Advanced Financial Closing (AFC) to automate and accelerate month-end close Deliver expert Management Accounting support including Margin Analysis, CO-PC, and Material Ledger Own complex FICO integrations with MM, SD, and third-party systems, protecting Universal Journal (ACDOCA) integrity Configure and manage SAP BCM including payment batching, approval workflows, PMW, and ISO 20022 / DMEE formats Lead SAP Multi-Bank Connectivity (MBC) onboarding and secure payment transmission via SAP BTP Troubleshoot payment flows and bank connectivity, integrating return messages for automated status updates Advise clients on moving from post-audit compliance to Continuous Transaction Controls (CTC) and e-Invoicing (Peppol) Configure SAP DRC, AIF, and eDocument Cockpit for real-time tax, statutory, and SAF-T reporting Deliver UK MTD for VAT and other country-specific statutory submissions Run Fit-to-Standard workshops, championing SAP Best Practices Act as a trusted cloud advisor and primary customer contact Resolve complex incidents and service requests within SLA About You: Expert-level SAP S/4HANA Finance experience across Public Cloud and Private Cloud / On-Premise Strong hands-on knowledge of SAP Central Business Configuration (CBC) and organisational design Deep understanding of the Universal Journal, New GL, Asset Accounting, and Margin Analysis Proven delivery of Fit-to-Standard workshops using SAP Activate Practical implementation experience with SAP BCM, including workflows, PMW, and payment grouping Hands-on experience with SAP Multi-Bank Connectivity (MBC), including SSF and bank onboarding (EBICS / SWIFT) Solid knowledge of ISO 20022 payment and bank statement formats (pain.001, camt.053) Mandatory experience with SAP Document and Reporting Compliance (DRC) Delivery experience in Peppol e-Invoicing, SAF-T, or UK MTD Analytical, self-driven consultant able to troubleshoot complex S/4HANA, BTP, and regulatory integrations We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. This is a role for someone who wants more than delivery - someone who enjoys owning outcomes, advising clients, and being trusted as the expert in high-stakes finance and compliance scenarios. Youll be supported by a globally recognised SAP practice, cutting-edge technology, and a culture that values foresight, collaboration, and doing the right thing for clients. If youre ready to make an impact in cloud finance, work with enterprise-scale SAP landscapes, and continue growing your career at the forefront of SAP S/4HANA Managed Services, wed love to hear from you . Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. TPBN1_UKTJ

EP Group Class 1 Driver: EP Group is an award winning, global packaging manufacturer with production facilities across Europe and South East Asia. Our global headquarters in Birmingham is home to our dedicated paper manufacturing division providing a wide range of food packaging products for the likes of McDonalds, Amazon, Marks & Spencer and Greggs. We now have an opportunity for an experiencedClass 1 driver to join the team in our Birmingham Outbase. To provide a best in class, professional, efficient, safe and legally compliant delivery service. The role is offered on a full-time permanent basis, start times to be discussed, guaranteed 50 hours pw with 1 / 2 nights out per week, Saturday to Wednesday . We offer an excellent package which includes a highly competitive remuneration; pension, and 28 days holiday inclusive of bank holidays. Reports to Transport Manager The Role Class 1 Driver: Responsible for the safe, accurate and timely transportation of multiple daily cage/pallet and/or carton deliveries from outbase to customer As first point of contact, provide excellent customer service and actively seek ways to engender a positive relationship at all times Immediately communicate any issues encountered to central Transport hub and keep customer apprised of actions being taken to resolve Load and unload deliveries, either individually or with assistance, with or without mechanical freight handling equipment Perform frequent lifting, pulling, and carrying of freight Inspect vehicle for defects and safe operating condition before, during, and after trips and submit a fully completed daily vehicle check sheet Maintain interior and exterior vehicle cleanliness on a daily basis Confirm prior to outbase departure that all delivery details are available for inspection and that appropriate proof of delivery (POD) accompanies each delivery and is completed/signed off prior to leaving the customers premises Ensure that legal compliance, Health and Safety regulations and EPUK/Outbase procedures are followed at all times Complete drop point risk assessments as and when required When necessary, complete 1 for 1 pallet/cage repatriation and report any non-conformance, ensuring cages/pallets collected are re-usable Feedback any travel/dwell time issues as and when encountered to central Transport hub as they happen Feedback any delivery restriction issues/changes to Outbase Supervisor Any other ad-hoc reasonable duties required by EPUK The Person Class 1 Driver: Minimum 2 Years HGV 1 (Cat C+E) driving experience Experience of double decker haulage is preferred HGV 1 (Cat C+E) driver licence clean driver licence required Driver Qualification Card (DQC) Driver Digital Tachograph Card Flexible in hours worked Highly focused on customer service Excellent communication skills Self-starter - demonstrating an energetic, hands-on approach Self-motivated with an ability to work individually as well as within a team TPBN1_UKTJ

Are you an SAP Finance specialist who thrives at the intersection of cloud, compliance, and complex financial landscapes? This is a chance to step into a senior, strategic Managed Services role where your expertise shapes how global organisations run finance in SAP S/4HANA - not just today, but for what’s coming next. As a Senior SAP FI CO Consultant, you won’t be firefighting legacy systems or stuck in narrow project silos. Instead, you’ll work at the heart of modern SAP finance, helping clients adopt a true cloud-first mindset, navigate evolving regulatory demands, and unlock automation, control, and real-time insight across their financial operations. The Role at a Glance: Senior SAP FI CO Consultant Remote - Home-based (UK) Up to £80,000 DOE Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a top-10 global IT services provider operating in over 50 countries worldwide. We combine global scale with local expertise to deliver world-class SAP services that drive real business impact. As a global SAP Platinum Partner, we support organisations of all sizes with consulting, digital innovation, cloud, automation, and end-to-end IT services. With 15,000+ SAP experts across 29 countries, we help clients solve complex challenges and accelerate growth. Our award-winning SAP practice is a global leader in SAP S/4HANA, trusted by 500+ SAP HANA and 300+ SAP S/4HANA customers worldwide. Role Overview: We’re looking for a high-calibre SAP Finance Consultant to join our Managed Services team in a strategic, cloud-first role. This position goes beyond legacy project systems, focusing on shaping the core financial architecture of SAP S/4HANA Public and Private Cloud environments. As a Senior Consultant, you’ll be the lead SME for Financial Supply Chain Management (FSCM) and Document & Reporting Compliance (DRC), guiding clients through the shift to a true Cloud Mindset. You’ll help organisations stay ahead of complex global mandates - including UK MTD and Peppol e-Invoicing - while optimising liquidity and automation through modern payment factories. You’ll own the end-to-end financial lifecycle, from the Universal Journal to secure payments via SAP Multi-Bank Connectivity (MBC) and real-time statutory reporting. Bridging deep SAP expertise with strategic advisory, you’ll help clients move from traditional post-audit compliance to Continuous Transaction Controls (CTC) - redefining how finance operates in the cloud. Key Responsibilities: • Lead SAP S/4HANA Finance configuration across Public and Private Cloud, operating confidently in hybrid landscapes • Optimise GL, Parallel Accounting, and Advanced Financial Closing (AFC) to automate and accelerate month-end close • Deliver expert Management Accounting support including Margin Analysis, CO-PC, and Material Ledger • Own complex FICO integrations with MM, SD, and third-party systems, protecting Universal Journal (ACDOCA) integrity • Configure and manage SAP BCM including payment batching, approval workflows, PMW, and ISO 20022 / DMEE formats • Lead SAP Multi-Bank Connectivity (MBC) onboarding and secure payment transmission via SAP BTP • Troubleshoot payment flows and bank connectivity, integrating return messages for automated status updates • Advise clients on moving from post-audit compliance to Continuous Transaction Controls (CTC) and e-Invoicing (Peppol) • Configure SAP DRC, AIF, and eDocument Cockpit for real-time tax, statutory, and SAF-T reporting • Deliver UK MTD for VAT and other country-specific statutory submissions • Run Fit-to-Standard workshops, championing SAP Best Practices • Act as a trusted cloud advisor and primary customer contact • Resolve complex incidents and service requests within SLA About You: • Expert-level SAP S/4HANA Finance experience across Public Cloud and Private Cloud / On-Premise • Strong hands-on knowledge of SAP Central Business Configuration (CBC) and organisational design • Deep understanding of the Universal Journal, New GL, Asset Accounting, and Margin Analysis • Proven delivery of Fit-to-Standard workshops using SAP Activate • Practical implementation experience with SAP BCM, including workflows, PMW, and payment grouping • Hands-on experience with SAP Multi-Bank Connectivity (MBC), including SSF and bank onboarding (EBICS / SWIFT) • Solid knowledge of ISO 20022 payment and bank statement formats (pain.001, camt.053) • Mandatory experience with SAP Document and Reporting Compliance (DRC) • Delivery experience in Peppol e-Invoicing, SAF-T, or UK MTD • Analytical, self-driven consultant able to troubleshoot complex S/4HANA, BTP, and regulatory integrations We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. This is a role for someone who wants more than delivery - someone who enjoys owning outcomes, advising clients, and being trusted as the expert in high-stakes finance and compliance scenarios. You’ll be supported by a globally recognised SAP practice, cutting-edge technology, and a culture that values foresight, collaboration, and doing the right thing for clients. If you’re ready to make an impact in cloud finance, work with enterprise-scale SAP landscapes, and continue growing your career at the forefront of SAP S/4HANA Managed Services, we’d love to hear from you. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Class 1 (C+E) Driver Days - Immediate Start ?? Location: Erdington / Solihull, Birmingham ?? Job Type: Full-time / Ongoing Contract ?? Shift Pattern Monday to Friday, alternate Saturdays Day Start Times: 05:00 to 08:00 Afternoon Start Times: 12:00 to 14:00 Shift Length: 8-10 hours ? Position Overview We are looking for experienced Class 1 (C+E) Drivers to join our client's well-established transport operation in Birmingham. 1-2 deliveries per shift No heavy lifting or handball required Trunking work , Depot to depot Monday to Friday, and every other Saturday. Induction and Assessment Required. ?? Pay Rates - C+E Licence Required Class 1 - £16.95 per hour After 40 hours - £25.43 per hour ? Benefits Weekly pay (PAYE) 28 days paid annual leave (pro-rata) Pension contributions Online payslips Flexible working patterns - long-term, short-term, ad hoc Supportive and friendly work environment ? Requirements & Responsibilities Valid C+E (Class 1) licence Valid CPC and Digital Tachograph Card Good communication and teamwork skills Physically capable of assisting with unloading if required Reliable and punctual Safely complete local or distance deliveries. Assist with loading/unloading as required. Deliver goods with excellent customer service . Adhere to health & safety standards and driving regulations . ?? How to Apply Apply now with your CV or call our recruitment team for more information. We look forward to welcoming you on board! The Best Connection is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise. Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus. To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions). Your responsibilities Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required. Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations. Participate in team meetings and actively contribute towards the business’ activities. Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.) Your competencies NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems. Knowledge of Windows Operating Systems. Knowledge of digital electronics principles and systems Health and Safety Good knowledge of Access control / CCTV / Intercom / Intruder systems Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End) Excellent communication skills – Written and Verbal Your profile Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must. To express an interest in this role please send your CV and a covering letter no later than 1st May 2026. This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly

Student Recruitment Advisor – Lead Qualification About GEDU: GEDU Global Education is a leading international education group dedicated to empowering students worldwide through high-quality, accessible learning opportunities. With a diverse portfolio of institutions across the UK and globally, GEDU is committed to innovation, academic excellence, and a student-first approach. GEDU proudly manages a group of respected international brands, including: GBS UK, GBS Dubai, GBS Malta, EMA France, Schiller International University (USA, Germany, France, and Spain), MLA College (UK), ICN Berlin, and APAC (Australia). ROLE PURPOSE: As a Student Recruitment Advisor, you will be the first point of contact for prospective students enquiring from the UK and EU regions. Your primary role will be to qualify leads based on the entry criteria of each institution within the GEDU network and guide eligible prospects toward the next stages of the admissions process. This role requires strong communication and consultative sales skills to engage with prospective students, assess their suitability and ensure every prospective student receives a professional and positive experience that reflects GEDU’s standards. ROLE and RESPONSIBILITIES: Qualify leads generated through digital marketing, outreach, and remarketing channels based on institutional entry criteria for UK and Europe region. Engage with and nurture prospective students via phone, email, what’s app and virtual platforms, providing accurate information about GEDU’s programs and institutions. Maintain detailed and accurate records of all interactions in the CRM system to ensure clear tracking and follow-up, including contact information, enquiries, and outcomes. Identify prospects’ academic and career goals to recommend the most suitable programs with GEDU portfolio. Manage the lead pipeline effectively to maximize conversion opportunities within the same brand or cross – sell to other brands within GEDU Collaborate closely with Admissions and Marketing teams to ensure consistent communication and smooth handover of qualified leads. Contribute feedback on lead quality and marketing campaign performance to enhance conversion rates. Participate in training and development sessions to strengthen programme knowledge and sales effectiveness. Showcase the unique features and benefits of GEDU programs, highlighting strengths such as faculty expertise, industry connections, and experiential learning opportunities. Maintain ongoing communication with prospective students to keep them engaged and informed throughout the admissions process. Assist with special projects and initiatives related to student recruitment and enrolment management as needed. Participate in training sessions, workshops and professional development opportunities to enhance your knowledge and skills as a Student Recruitment Advisor. ESSENTIAL SKILLS and EXPERIENCE: Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets. Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms. Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner. Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support. Attention to Detail: Ability to assess lead eligibility accurately based on programme and visa requirements. Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines. Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction. Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets. Course/Programme Knowledge: Maintain in-depth and up-to-date knowledge of GBS programmes, including course content, admissions requirements, and career outcomes. Collaboration: Team player who can work effectively across marketing, admissions, and operations teams. Tech Proficiency: Experience using CRM systems (e.g., Zoho CRM) and MS tools. KEY PERFORMANCE INDICATORS (KPIS) Lead qualification accuracy and conversion rates Response and follow-up turnaround times CRM data quality and process adherence Continuous improvement of recruitment and cross brand process and operations Pipeline management Achievement of monthly and quarterly enrolment targets. OTHER INFORMATION: The Student Recruitment Advisor will also be expected to demonstrate their commitment: to GEDU values and regulations, including equal opportunities policy. to GEDU Social, Economic and Environmental responsibilities and minimize environmental impact in the performance of the role and actively contribute to the delivery of GEDU Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not exhaustive. Duties and responsibilities may evolve in line with organizational needs

Job Title: Service Centre Consultant Location: Birmingham City Centre (B3) Contract Type: Temporary - 12 months Start Date: 23rd February 2026 Pay Rate: £14.02 per hour Working Pattern: Full-time. Mon-Fri shifts will fall between 8am - 6pm Role requires 1 Saturday shift every 4 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working: Work from home 3 days per week (First 6 weeks is 100% office based for training) About the Opportunity Join a team that supports over a million business banking customers with their everyday needs. As a Service Centre Consultant, you'll be part of a dynamic contact centre environment where empathy, digital confidence, and resilience are key. You'll begin with a 6-week induction led by our friendly training team, gaining the knowledge and confidence to thrive. This role offers a clear path for development and career progression within a supportive and inclusive workplace. Key Responsibilities Deliver first-class customer service across a range of queries including payments, mandates, online banking, and complex issues Build rapport quickly and resolve queries with professionalism and empathy Use AI tools and digital platforms to enhance customer interactions and streamline service delivery Maintain accurate records and follow compliance procedures Continuously improve customer experience through feedback and learningBenefits: Work 3 days per week from home (once initial onsite training has been completed) Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more 30 days annual leave per year Great access to shops and restaurants First class support and training for all colleagues Opportunity for growth within the company Weekly Pay Online payslips Dedicated aftercare team Employee Assistance Programme Access to Able Futures Eyecare vouchers Workplace Pension scheme Key Skills & Experience Proven experience in customer service, ideally in a telephony or banking environment Strong communication skills-verbal and written-with the ability to handle sensitive queries Confidence using digital tools and AI platforms to support customer journeys Ability to adapt quickly to new processes and thrive in a fast-paced setting Resilience and a proactive mindset to manage high call volumes and varied customer needs Compassionate approach with a focus on fair outcomes, especially for vulnerable customersAbout our client: At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Regional Service Manager – Central Region Heavy Material Handling Plant £56,401 + £10,800 Car Allowance + 10% Bonus + Family PMI + Pension Ideal Candidate Location – Midlands / Central / Birmingham (Visa sponsorship is not available for this role) A global engineering manufacturer in the heavy material handling plant equipment sector is hiring in its UK service leadership team and is now recruiting a Regional Service Manager for the Central Region. The area primarily covers central England and South Wales. If you’re an experienced service leader who thrives on developing people, improving performance, and driving commercial growth, this is a role with real influence, autonomy, and long‑term progression. The Opportunity You’ll lead a team of Field Service Engineers delivering maintenance, repairs, upgrades, and contract support for heavy material handling equipment used in demanding industrial and port environments. You will be field-based, with regular visits to our UK HQ in the Midlands. Your focus will be to: • Lead, coach, and develop a high‑performing regional service team, • Drive service sales growth across digital solutions, upgrades, refurbishments, and contracts, • Ensure service delivery excellence, customer satisfaction, and safe working practices, • Manage regional performance, costs, planning, and resource allocation, • Build strong relationships with customers, suppliers, and internal teams, • Support wider business strategy and translate it into regional action, • Maintain a strong sales pipeline and achieve agreed revenue and margin targets This is a hands‑on leadership role where you’ll shape the region’s performance and play a key part in the UK service operation. What You’ll Bring Essential: • Engineering qualification, • Experience managing a field‑based service team, • Background in service delivery within heavy equipment, plant, materials handling, or similar, • Strong commercial awareness and proven sales experience, • Excellent people management skills, including ER, investigations, and performance management, • Customer‑focused mindset and ability to build strong relationships, • Strong problem‑solving, communication, and influencing skills, • High IT literacy, analytical capability, and a structured approach to planning Preferred: • Knowledge of UK employment law, • Experience with heavy materials handling plant equipment, • Proven leadership in a technical service environment Package & Benefits • Salary: £56,401.44, • Car Allowance: £9,000, • Additional Car Allowance: £1,800 (paid immediately due to expected mileage), • Bonus: 10% (subject to individual targets), • Private Medical Insurance: Family cover, • Pension: 5% employee / 5% employer via salary sacrifice, • Permanent, full‑time role with a global leader Who This Suits This role is ideal for someone who: • Has led service teams in heavy plant machinery environments, • Enjoys balancing people leadership with commercial responsibility, • Wants autonomy, trust, and the ability to shape a region, • Thrives in a business where safety, quality, and customer service are paramount Click apply now for an initial confidential conversation. PMB Manufacturing & Technical Recruitment are operating as an employment business in respect of this vacancy

Data and Integration Architect | £600-£700 per day | Outside IR35 | 3 Months | Solihull/Hybrid We’re looking for a Data & Integration Architect to lead enterprise data architecture and integration strategy across a complex technology landscape. You’ll define standards, shape target-state architecture, and ensure data and systems (ERP, CRM, digital platforms, SaaS) work together securely, reliably, and at scale. This role suits a senior architect who enjoys setting direction, influencing delivery teams, and translating business needs into robust, future-proof technical designs. Key Responsibilities Data Architecture Own enterprise data architecture (conceptual, logical, physical models) Define canonical data models, taxonomies, and governance frameworks Architect data platforms (Data Lake, Warehouse, MDM, Analytics) Enable MI/BI, AI/ML, and reporting through high-quality, well-managed data Define retention, lifecycle, archival, and purge strategies Integration Architecture Lead integration strategy (API-led, event-driven, batch) Define standards for APIs, messaging, ETL/ELT, and iPaaS platforms Design integrations across ERP, CRM, digital and SaaS systems Govern API management, security, versioning, and documentation Ensure integrations are scalable, observable, and resilient Security, Governance & Compliance Design secure-by-design data and integration patterns Support GDPR, DPIAs, data classification, lineage, and auditability Partner with InfoSec on access control, encryption, and privacy Solution Architecture & Delivery Produce solution designs, integration diagrams, data flows, and interfaces Review designs for alignment with enterprise standards Support RFPs, vendor selection, and buy-vs-build decisions Strategy & Leadership Own data and integration roadmaps Drive adoption of cloud-native, API-first, and DDD principles Act as trusted advisor across Sales, Finance, Operations, and Customer teams Mentor engineers and analysts on best practice What Success Looks Like Reduced integration complexity and technical debt Improved data quality, governance, and lineage visibility Consistent adoption of enterprise data and integration patterns Stable, secure platforms supporting analytics and MI Delivery of target-state architecture milestones Skills & Experience Essential Proven experience as Data Architect / Integration Architect / Enterprise Architect Strong Azure experience (Data Lake, Synapse, Databricks, APIM, Logic Apps, Service Bus, Event Grid) Deep understanding of data modelling (relational, dimensional, canonical) Strong API and integration experience (REST, OpenAPI, GraphQL preferred, event streaming) Experience with ETL/ELT, iPaaS, Kafka/EventHub Solid knowledge of data governance, security, and GDPR Ability to produce clear architecture diagrams and documentation Desirable MDM, PIM/DAM, or data catalogue experience Large-scale transformation or integration modernisation programmes DDD, CQRS, event sourcing Architecting for AI/ML data needs Rate and Details £600-£700 per day Outside IR35 3 months Hybrid with 3 days in the Solihull office

Are you a passionate and driven engineering professional with a flair for solving complex problems in industrial environments? We’re looking for a Field Service Engineer skilled with Industrial Automation Controls to join a dynamic and forward-thinking team within a global leader in digital industrial automation. Automation Service Engineer £45-48k + 10% Pension, Car, Paid Overtime, Healthcare 26 Days Holiday + Stats Minimal Nights Away - Home most nights Home Based - Midlands Ref: 24911 Automation Service Engineer - The Role: Provide expert-level technical support for PLC, DCS, HMI, and SCADA systems across a variety of industrial sites Diagnose, troubleshoot, and resolve complex system faults on-site Lead and support commissioning activities and system upgrades Contribute to full project life cycles – from Factory Acceptance Testing (FAT) through to installation and final handover Participate in a 24/7 on-call rota, supporting critical operations for key customers Automation Service Engineer - The Person: HNC/Degree in Electrical or Electronic Engineering (or equivalent professional experience) Practical experience with multi-vendor control systems – PLC & HMI are essential - with an ability to fault find and make small modifications - Siemens experience is key Solid understanding of low-voltage electrical systems Familiarity with project execution, from design to commissioning Awareness of industrial cybersecurity and standards is an advantage A solution-focused mindset and a proactive approach to troubleshooting Excellent customer service and communication skills This business has worked hard to maintain regionally focused teams of Engineers thereby cutting down the amount of nights away from home. As with any travelling role, you need to be prepared to support other regions as needed across the UK & Ireland. They also offer flexible working hours to support a healthy work-life balance, a generous pension with employer contributions up to 10%, paid overtime, door to door travel time paid, fully expensed company car and 26 days holiday + bank holidays (with the option to buy/sell an additional five days). You will join a strong team, supporting a broad range of clients across the Midlands. If you are keen on working with a variety of applications, this is the role for you. The ideal candidate will be located within and around Birmingham, Coventry, Leicester, Nottingham or Derby. For further information call Sarah Clarke

?? Class 1 (C+E) Driver - Immediate Start ?? Location: Erdington / Solihull, Birmingham ?? Job Type: Full-time / Ongoing Contract ?? Shift Pattern Days & Nights: Monday to Friday Weekends Available Start Times: Flexible - 24-hour site Shift Length: 8-12 hours ?? Position Overview We are looking for experienced Class 1 (C+E) Drivers to join our client's well-established transport operation in Birmingham. 1-3 deliveries per shift No heavy lifting or handball required Flexible work options: full-time, part-time, or weekends only ?? Key Responsibilities Safely complete local or distance deliveries. Assist with loading/unloading as required. Deliver goods with excellent customer service . Adhere to health & safety standards and driving regulations . ?? Pay Rates - C+E Licence Required Shift Type Rate After 8 Hours Days (Mon-Fri) £15.93/hour £23.90/hour Nights (Mon-Fri) £19.78/hour £29.67/hour Saturday £23.90/hour N/A Sunday & Bank Hols £31.86/hour N/A ? Benefits Weekly pay (PAYE) 28 days paid annual leave (pro-rata) Pension contributions Online payslips Flexible working patterns - long-term, short-term, ad hoc Supportive and friendly work environment ? Requirements Valid C+E (Class 1) licence Valid CPC and Digital Tachograph Card Good communication and teamwork skills Physically capable of assisting with unloading if required Reliable and punctual ?? How to Apply Apply now with your CV or call our recruitment team for more information. We look forward to welcoming you on board! The Best Connection is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Business Development Manager - Managed IT Services Remote (UK-based) | Hybrid with anchor days | To suit candidates living in England near London (M25 corridor), Birmingham (M6/M42), Bristol (M4), Manchester (M6) or Leeds (M1) Circa £50K base + Car allowance + Uncapped Commission Double OTE model Managed IT, Cloud, Telecoms, Cyber & More Ready to accelerate your IT sales career with one of the UK's top-tier managed services groups? We're partnering with a nationally recognised technology leader to recruit multiple Business Development Managers as part of a strategic sales expansion. If you're a driven B2B sales professional with a passion for digital transformation, this is your chance to join a thriving team selling innovative, end-to-end solutions across IT Managed Services, Cloud, Unified Comms, Cyber Security, and more. What You'll Be Doing Proactively identify and win new SME and enterprise-level clients Build and manage a qualified high-value sales pipeline Pitch and sell tailored IT and telecoms solutions to C-level stakeholders Deliver engaging sales presentations and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot)What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetingsWhat's In It For You? Remote-first role with collaborative office anchor days Company car or car allowance Uncapped commission structure - realistic double OTE 25 days' holiday rising to 28 with service Private medical cover, discounted health plans, virtual GP & wellbeing support Clear career path and genuine progression opportunities Supportive, inclusive, and performance-driven cultureJoin a leading name in the UK's tech sector. If you're hungry to succeed, love closing deals, and want to be part of a company that invests in you, apply today or get in touch for a confidential chat

Field Services Delivery Manager West Midlands (Field-Based) Salary: £45,992.14 + Quarterly Bonus Hours: 40 hours per week + on-call rota An established national energy services organisation is seeking an experienced Field Services Delivery Manager to lead a high-performing engineering team across the West Midlands. This is a senior, field-based leadership role with real operational impact. You will be responsible for driving performance, safety, quality and customer satisfaction across a team of around 15 field engineers, ensuring delivery against key contractual KPIs and service level agreements. This is an ideal opportunity for a technically strong leader who enjoys being visible in the field, coaching engineers side-by-side, and playing a hands-on role in operational delivery. The Role As Field Services Delivery Manager, you will: Lead and manage a team of field engineers, ensuring consistent delivery of installation and service targets Spend the majority of your time in the field providing coaching, performance management and technical support Drive improvements in productivity, quality, safety and customer satisfaction Ensure full compliance with health, safety and environmental standards Monitor engineer performance using audits, KPIs and compliance data Support onboarding, training and ongoing development of new and existing engineers Manage timesheets, attendance and performance reviews Support investigation of incidents and customer complaints Work closely with internal teams including Compliance, HR and Performance Managers Participate in on-call and, in exceptional circumstances, support field delivery directly What Were Looking For Were looking to speak with candidates who bring: Proven experience in a supervisory or field management role Strong coaching and leadership capability A background in utilities or smart metering Dual Fuel Meter Engineer qualification Excellent knowledge of health & safety and operational compliance Strong communication and stakeholder management skills A hands-on, field-focused leadership style Full UK driving licence Whats On Offer This role offers a strong package and long-term career opportunity, including: Salary of £45,992.14 Quarterly performance bonus 25 days holiday plus bank holidays (rising to 30 with service) 4% employer pension (increasing to 5%) Life assurance (4x salary) Employee Participation Plan Enhanced sick pay and family leave Cycle to work scheme Employee Assistance Programme and digital GP access Healthcare cashback scheme Structured learning & development and management training TPBN1_UKTJ

Gleeson is proud to partner with a high-growth, forward-thinking solutions provider that is reshaping the supply chain and logistics landscape across the UK and EU. Supported by substantial investment, the organisation is scaling innovation at pace and setting new standards for operational excellence and value creation. This role offers the opportunity to influence end‑to‑end solution strategy, build and lead high‑performing teams, and drive continuous improvement across cutting‑edge logistics operations. For a leader passionate about innovation, commercial impact, and shaping the future of supply chain solutions, this is a rare opportunity to lead change at scale. Job Title: Head of Solutions / Solutions Director Work type : Remote (Client Need) Salary: £135,000 + Key Responsibilities Provide expert, strategic guidance to clients on optimising end-to-end supply chain, warehouse, and transport operations, acting as a trusted senior advisor to executive stakeholders. Lead in-depth assessments of supply chain networks, warehouse operations, and transport models to identify inefficiencies, risks, and value‑creation opportunities. Own the design and delivery of complex warehouse and distribution solutions, including automation, mechanisation, and systems-led transformation programmes. Conduct detailed site assessments to determine optimal layouts, technologies, material flows, and operating models aligned to future growth and scalability. Develop and implement bespoke, data-driven solutions that align customer requirements with commercial, operational, and strategic business objectives. Oversee end-to-end project delivery, from initial consultation and concept design through to implementation, go‑live, and benefits realisation. Define and manage project scope, objectives, deliverables, timelines, and budgets in collaboration with internal teams, clients, and external partners. Coordinate cross‑functional internal teams and external vendors and integrators to ensure seamless solution delivery. Analyse supply chain data, network models, and performance metrics to identify optimisation opportunities and support strategic decision-making. Utilise advanced data analytics, simulation tools, and financial modelling to underpin solution design, investment cases, and sensitivity testing. Lead the implementation of supply chain technologies, including WMS, TMS, automation, and digital platforms. Leverage emerging technologies and digital innovation to enhance solution effectiveness, scalability, and future readiness. Collaborate closely with technology and automation partners on system integrations, upgrades, and next-generation solutions. Lead tender responses and commercial solution development, ensuring proposals are competitive, innovative, and financially robust. Design and optimise transport operations and fleet strategies, balancing service, cost, and sustainability objectives. Own P&L accountability for solution design activity, ensuring strong commercial governance and project performance. Educate clients and internal teams on emerging supply chain trends, automation, and digital transformation. Drive knowledge-sharing and capability-building initiatives to strengthen internal technical expertise and solution maturity. Proven experience leading large-scale, multi-year supply chain transformation programmes, including network modelling, automation design, and procurement. Demonstrated capability delivering European or multi-country solutions, including facility redesigns, consolidation studies, and end-of-life assessments. Track record of authoring and leading high-value proposals and converting complex opportunities into delivery. Experience rapidly progressing into senior leadership roles through exceptional stakeholder management, delivery excellence, and commercial impact.Candidate Profile : Senior supply chain transformation leader advising executives on network, warehouse, and transport optimisation. Designs and delivers complex warehouse, automation, and systems‑led solutions end‑to‑end. Expert in data‑driven assessment, network modelling, analytics, and financial business cases. Proven programme leader managing multi‑year, multi‑country transformations with full commercial accountability. Strong commercial and stakeholder leader with a track record of winning and delivering high‑value solutions. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Job Title - Customer Experience (CX) Lead Location - Birmingham/Hybrid - travel to other UK sites Salary - £40,000 to £45,000 Customer Experience Lead Champion the Customer. Drive Change. Shape the Future. Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and make a difference Are you passionate about delivering outstanding customer experiences and making things work better across teams? We're looking for a strategic yet hands-on Customer Experience Lead to put the customer at the heart of everything we do. In this pivotal role, you'll act as the voice of the customer, working cross-functionally with planning, logistics, quality, and production teams to deliver a seamless, high-quality end-to-end customer journey. If you thrive on problem-solving, collaboration, and continuous improvement-and see digital transformation as an opportunity rather than a challenge-this role is for you. What You'll Be Doing Customer-Centric Strategy Champion the customer across the organisation, using feedback, data, and frontline insight to shape service strategies that improve satisfaction and retention.Cross-Functional Collaboration Partner with planning, logistics, quality, and production teams to ensure customer needs are understood, prioritised, and consistently delivered.Issue Resolution & Escalation Lead root cause analysis for customer complaints, delays, or quality issues. Implement corrective actions and clearly communicate outcomes to stakeholders.Continuous Improvement Identify pain points across the customer journey and lead initiatives that streamline processes, remove inefficiencies, and enhance the overall experience.Project Management Drive customer-focused improvement projects from concept through to execution, ensuring clear milestones, engagement, and measurable results.Communication & Reporting Communicate confidently with both internal teams and external customers. Prepare clear, insightful reports on CX performance, trends, and initiatives for senior leadership.Digital Transformation Promote and adopt digital tools such as CRM systems, self-service platforms, and analytics to improve visibility, interaction, and data-driven decision-making. What We're Looking For Proven experience in a customer-facing, operational, or cross-functional role (e.g. Customer Experience, Logistics, Planning, Quality). Strong understanding of end-to-end supply chain and customer fulfilment processes. Excellent communication skills with the ability to influence and align diverse teams. Demonstrated problem-solving and root cause analysis skills. Solid project management experience with the ability to juggle multiple priorities. Confidence working with data and systems such as CRM, ERP, and analytics dashboards. Why Join? This is a fantastic opportunity to make a real impact, shaping customer experience at a strategic level while staying close to day-to-day operations. You'll be empowered to challenge the status quo, drive meaningful change, and help build a truly customer-first culture. Ready to lead the customer journey? Apply now and help us deliver experiences that make a difference

Were excited to be recruiting a Digital Asset Management and Service Catalogue Specialist into a brand-new role that will play a key part in transforming how our organisation manages, governs, and delivers digital services. This is a rare opportunity define best practice and embed structured ways of working from the ground up. Working at the heart of our Technology and Insight / Digital and Data Team, youll support the development of robust asset management processes, creating and maintaining our Service Catalogue, and driving a high-quality, data-driven approach to asset and configuration management. Youll collaborate with service owners, digital support teams, and key stakeholders to ensure our catalogue and asset repositories are accurate, accessible, and continuously improving. If you thrive on creating clarity from complexity, enjoy building new processes, and want to play a pivotal role in strengthening our digital foundations, this is the perfect opportunity to make your mark. What you will be doing. Develop and implement formal service management processes, including policies, process flows, and measurement systems to manage the Service Catalogues effectively Deliver dashboards and configurable reports to enable data-driven decision-making. Work flexibly and with integrity to meet the needs of the WMCA and Technology and Insight / Digital and Data Team. Work closely with service owners, digital and data support staff, and customers to ensure the catalogues meet their needs and accurately represent available services. Identify and communicate discrepancies in asset and configuration data or required adjustments to the relevant teams for resolution. Maintain the Request Catalogue within the ITSM tool, ensuring it includes new services, updates existing ones, and removes retired services Create, populate and update the Business and Technical Service Catalogue, ensuring alignment with the Request Catalogue Ensure all service information in the catalogue is accurate, up-to-date, and relevant by investigating data sources and ensuring the catalogue reflects the current service landscape Regularly review the catalogues usage and value, seek feedback, and make improvements to its structure, content, and accessibility Ensure the Service Catalogue is integrated with ITSM tools and processes, supporting service requests, incident management, and change management workflows Oversee the lifecycle of assets, from maintenance to disposal. Ensure all assets are correctly configured lifecycle management, using systems such as the MS Intune, Ivanti Neurons, Snow and FreshService. Maintain a central repository for asset and configuration data, ensuring auditability, version control, and hierarchical structuring. Verify the accuracy of assigned maintenance plans and use checklists and system-generated reports to confirm correct application. Schedule regular inspections and capture evidence to meet statutory and regulatory requirements, ensuring alignment with compliance principles. Review non-conformance reports, categorise issues by severity, and assign ownership for resolution Route requests, track progress, and integrate with internal/external suppliers using ServiceDesk and work orders. Support automation thresholds and efficiency improvements through workflow configuration and mobile capabilities for field data entry. Whats essential. Proven experience as an IT Asset Management Specialist, covering hardware, software licensing and compliance following the ITAM framework. Software Asset Management (SAM):Strong experience in managing software assets, including licensing, compliance, and utilisation. Familiarity with tools such as Snow SAM, Microsoft Intune, Endpoint Management, and Office 365/Azure AD/Active Directory/Exchange/M365 is highly valued IT Asset Management (ITAM):Strong experience in inventory management and reconciliation of hardware, peripherals, software services, and licences. This includes maintaining accurate records, overseeing the full lifecycle of assets (provisioning, decommissioning, compliance tracking, and disposal), and ensuring compliance with contractual and regulatory standards Configuration Management:Experience with configuration management databases (CMDB), ensuring all assets are accurately represented, physically present, and compliant with documentation standards. This includes cross-referencing physical assets with digital records and managing asset data entry and maintenance in systems such as AMIS Service Catalogue Management: Strong experience in managing a Service Catalogue for an organisation, or IT team. Strong knowledge in preparing regular and ad hoc reports from asset registers to support governance activities, audits, and continual service improvement Skilled in identifying, logging, and resolving technical problems with software applications and hardware issues relating to Asset Management and Service Catalogues. Strong analytical abilities, effective communication, and the ability to work collaboratively across teams Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. How to apply. Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Our Values. Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations. Collaborative Team Focused working as part of team, managing and leading Service Driven customer, resident and partner focused Driven Empowered and Accountable taking ownership and leading when needed Performance Focused being ambitious and going the extra mile Inclusive One Organisation Mindset believe in each others expertise Open and Honest Communication we do what we say we are going to do Innovative Forward Thinking embrace change and open to new possibilities Problem Solving go for clear and simple whenever possible Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

Repairs service is one of the most important ways a housing association builds trust with its residents. As our Repairs Coordinator, you’ll play a central role in making that happen. You’ll be the first point of contact for repair requests, ensuring every job is logged accurately, prioritised correctly and scheduled efficiently with our operatives and contractors. This is a fast‑paced, people‑focused role where no two days look the same. You’ll be the link between residents, surveyors, contractors and internal teams , keeping everyone informed, resolving issues quickly and making sure repairs are completed safely, professionally and on time. If you’re organised, calm under pressure and passionate about delivering a great customer experience, this role will suit you perfectly. Key Responsibilities Customer Contact & Case Management Act as the first point of contact for residents reporting repairs via phone, email or online channels. Log all repairs accurately on the housing management system, ensuring correct diagnosis and priority coding. Provide clear, timely updates to residents, managing expectations and ensuring excellent customer service. Handle follow‑up queries, complaints and escalations, ensuring issues are resolved promptly. Scheduling & Coordination Schedule appointments with operatives and contractors, ensuring efficient use of diaries and resources. Coordinate access arrangements, including vulnerable residents, key‑safe details and safeguarding considerations. Monitor job progress, chase outstanding works and ensure completion within agreed timescales. Support voids, planned works and compliance teams with coordination tasks when required. Operational Support Work closely with surveyors, repairs managers and contractors to resolve complex or technical issues. Raise purchase orders, variations and follow‑on works in line with policy and budget controls. Ensure all documentation, photos and notes are uploaded and recorded accurately. Support the delivery of service improvements and digital transformation initiatives. Skills & Experience Experience in a repairs, maintenance, housing or customer service environment. Has to have experience working within both a housing association or a local council, bringing a strong understanding of social housing operations across sectors.” Strong organisational skills with the ability to manage competing priorities. Excellent communication skills, both written and verbal. What We’re Looking For A proactive, detail‑driven coordinator who thrives in a busy environment and genuinely cares about getting things right for residents. Someone who can balance empathy with efficiency, and who takes pride in keeping repairs moving smoothly from first contact to completion. If you’re interested and feel you meet the criteria ,including experience within both a housing association and a local council we’d love to hear from you

Welfare Officer (Maternity Cover) We are currently looking for a Welfare Officer to join OnCampusAston, Birmingham. The role will be on a full-time, Fixed term basis till 31 March 2027. The role is based at OnCampus Aston, Birmingham. Do you have strong administrative, customer service and IT skills with attention to detail and the ability to manage time and multiple projects? Are you able to work to strict deadlines and follow stringent protocols to ensure compliance with a variety of internal and external regulations, working closely with others who also share responsibility for quality and assurance within an organisation? Please note that interviews for shortlisted candidates and any potential job offers may be in place before the application end date. We recommend that, if interested in any of the roles, you apply as soon as possible. Key Responsibilities Welfare * Act as a first point of contact for welfare concerns and referral point to provide students with welfare support, guidance, and information. Liaising with colleagues, partners and external organisations/individuals as required, in relation to more complex cases. * Ensure case notes relating to student welfare issues are updated as necessary, including records in the student management system. * Safeguarding responsibility, responsible for undergoing and updating training in this area. * Working closely with the Centre management and Student Support and Academic teams to monitor attendance statistics and look for patterns of attendance which may highlight Welfare Issues, supporting the attendance policy where necessary. * Where relevant, support and educate centre staff on welfare related topics. * Ensure adequate support for U18’s is in place, working with the Centre management and Student Support Team, to adhere to all relevant policies and procedures. Student Support and Activities * To play a key role in the coordination of induction and lead on enrolment of students at the start of term. * To provide a focused and high level of customer service. * Ensuring existing students are actively engaged in the OnCampus experience by leading on the organisation of social and cultural activities to enhance student experience ensuring opportunities are communicated to students on an ongoing basis. * Liaise with Student Union and other University departments to promote and encourage social, cultural, sports activities and events to students ensuring they are aware of activities, for example via social media. * Manage accommodation requests (if required), in cooperation with local University team, OnCampus Pre-arrival team and available private providers. Other Duties * To respond to enquiries providing relevant information on OnCampus programmes and processes or redirecting queries to appropriate individuals or teams. * Contributing to student handbooks, pre-arrival information, policies and procedures relating to matters of student support. * To manage post-arrival service issues and liaise with central and centre staff as appropriate. * Co-ordinating and creating responses to queries and complaints, according to CEG communication guidelines. * Support quality assurance initiatives relating to customer care (e.g. testing, reporting, surveys). * Support all members of the management, academic and student support team as required, e.g., working closely with other Student Support Officers and fulfilling compliance and attendance activities. * To undertake other duties not specifically stated above, which from time to time are necessary for the effective performance of the business without altering the nature or level of responsibility involved. Person Specification Education - HND or equivalent experiential learning - UKCISA or other training related to visa rules and regulations (desirable) Experience - Experience of working in a customer-focussed environment - Experience of providing customer support - Experience of working with data - Experience of working with international students (desirable) - Experience of working in an admissions or visa advisory capacity (desirable) Skills - IT literate - Ability to plan workloads and meet deadlines - Ability to work unsupervised - Attention to detail - Ability to keep accurate records and to track information - Excellent interpersonal and communication skills – verbal, written and electronic Behaviours - Good team-worker - Ability to work under pressure and meet deadlines whilst maintaining standards of service CEG Benefits *Perkbox (includes hundreds of discounts) *Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as a dedicated Mental Health Support Network. *Discounted rates on master’s degrees with CEG Digital Partner Universities (25% off) Employee Values * At Cambridge Education Group we believe that in living our values every single day we Achieve More for everyone around us, and in so doing makes it a great place to work. * Expert – Each individual strives to demonstrate expertise in everything they do, from previous experiences or acquiring new, relevant skills and know-how. We are great at sharing our knowledge to help our students, fellow colleagues and partners Achieve More. * Authentic – Our actions are taken, and decisions made, in line with our vision and mission; we trust each individual to do the right thing and deliver what they say they will through genuine, open and honest dialogue. We bring our whole selves to work, maximising our diversity to Achieve More. * Innovative – We continually improve all aspects of what we do, being solution-focused to affect change on our path to Achieve More. All colleagues share their ideas, big and small, and are flexible to new practices, approaches and ways of working. * Whether you work in one of ourOnCampus centres, Digital, iheed or Campus Services divisions, supporting one of our many partner universities or as part of one of our central service functions you will find a friendly, fast-paced and supportive work environment created by our diverse range of colleagues. CEG is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues to share this commitment. All successful candidates will undergo background checks in the required countries. Where roles have direct contact with children, including all OnCampus centre-based roles, this will include ID, qualification and reference checks, criminal record checks including an Enhanced Disclosure (or equivalent) in line with safeguarding requirements and our Safeguarding and Prevent Policy (including Children Protection). Any offer of employment is subject to all checks being satisfactory. The Company also expects all colleagues to share the Company’s commitment to Equal Opportunities within the workplace. Welfare Officer application closing date 18/02/2026 Apply now

Your new company You'll be joining a well established social housing provider that prides itself on delivering high quality services to residents across the region. The organisation is committed to creating sustainable communities, improving customer experience and ensuring that every resident feels supported, valued and able to thrive. You'll be part of a customer focused team that works collaboratively to provide seamless tenancy, lettings, income and housing management support. Your new role As a Housing Assistant, you will play a key role in supporting Housing Officers and the wider customer team to deliver a first‑class service to residents. You'll act as a first point of contact for enquiries, providing accurate information and resolving issues promptly and professionally.Your responsibilities will include: Managing front‑line customer enquiries relating to repairs, lettings, tenancy and income matters. Assessing potential risks or safeguarding concerns and ensuring appropriate action is taken. Encouraging customers to use digital platforms and helping update their profiles on the housing system. Supporting the income team by following up Housing Benefit and UC notifications, cancelled Direct Debits, and annual rent review activity. Processing rent adjustments, refunds and managing former tenant arrears and credits in line with policies. Assisting with data management, property services tasks, rechargeable repairs, key management and resident consultations. Supporting lettings activity, including transfers, mutual exchanges, marketing void properties and completing required statistical returns. Ensuring all data, policies, processes and safeguarding responsibilities are adhered to at all times.This is a varied, fast‑paced role where no two days are the same, and your work will directly contribute to the quality of service provided to residents. What you'll need to succeed To be successful, you will need: Previous customer service and administrative experience, ideally within a public‑facing environment. Confidence handling telephone enquiries, including difficult conversations. Strong problem‑solving abilities with a customer‑focused, empathetic approach. Good IT skills, with the ability to work accurately on internal housing systems. Strong organisational skills, with the ability to prioritise tasks and manage a varied workload. Good literacy, numeracy and analytical skills to respond to a range of housing‑related queries. Ability to work well within a team and contribute positively to improving service delivery. A CIH Level 2 in Housing (desirable but not essential). What you'll get in return The role is paying up to £18.74 per hour, offers flexible working and allows you a foot in the door to be exposed to a highly reputable housing provider within the local area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Class 1 Driver required B8 Saltley - £17.00£19.00 per hour Were currently recruiting for experienced Class 1 Driver to work with a well-established logistics company based in B8 Saltley, Birmingham . This is a great opportunity for ongoing, full-time work delivering chilled, frozen, and ambient products across RDCs and retail stores. As a Class 1 Driver , youll be responsible for: Completing 23 deliveries per day Operating curtain-side trailers , depending on the load Ensuring all paperwork and delivery notes are completed accurately Maintaining professional standards and excellent customer service at all times Hours & Pay : Start Times: Flexible early morning and afternoon starts Days: Monday to Friday (weekend work available) Shift Length: 1012 hours per day Pay Rate: £17.00 £19.00 per hour (PAYE) Weekly pay every Friday Requirements : Valid Class 1 (Category C+E) licence Valid CPC & Digital Tachograph Card Experience with curtain-side trailers preferred Excellent communication and customer service skills If youre an experienced Class 1 Driver looking for stable, ongoing work in the B8 Saltley, Birmingham area, click Apply Now and one of our team members will be in touch to arrange your registration. Class 1 Driver HGV 1 Driver LGV C+E Fridge Trailer Curtain Side Trunking HGV Jobs Birmingham Class 1 Day Driver Logistics & Transport Jobs Full Time HGV Work TPBN1_UKTJ

Your new company You'll be joining a well‑established housing provider dedicated to delivering high‑quality services to residents across the region. The organisation is committed to creating safe, supportive and sustainable communities. You will join a team that works collaboratively, values continuous improvement, and puts customers at the heart of everything they do. Your new role As a Housing Officer, you will play a key role in delivering a seamless customer experience and supporting residents with a wide variety of housing‑related enquiries. You will provide first‑line support across repairs, lettings, tenancy management, income matters and general customer queries. Your role will include: Acting as the first point of contact and resolving customer enquiries professionally and efficiently. Assessing any potential risk or detriment to residents and ensuring appropriate actions are taken and recorded. Encouraging customers to adopt digital platforms and supporting the updating of customer profiles. Negotiating settlements where required and supporting a consequence‑based culture that balances business needs with resident wellbeing. Managing key housing data and third‑party contact in accordance with data protection requirements. Supporting income management through following up Housing Benefit and UC notifications, managing cancelled Direct Debits, and assisting with annual rent reviews. Processing rent adjustments, refunds, former tenant arrears and credit cases. Assisting with property services tasks such as raising rechargeable repairs, maintaining key systems, and supporting resident consultation events. Supporting lettings activity including transfers, mutual exchanges, waiting list reviews, property marketing and regulatory statistical returns. Upholding organisational values, safeguarding responsibilities, equal opportunities commitments, and health and safety requirements at all times. This is a varied, customer‑focused role where your work will have a real impact on the service residents receive. What you'll need to succeed You will bring: Strong customer service and administration experience. Confidence handling phone calls and challenging conversations. Experience providing advice and guidance to members of the public. Empathy, problem‑solving skills and the ability to negotiate effectively. Some understanding of tenancy and housing law (desirable). Strong IT, literacy and numeracy skills, including experience working with housing systems. Excellent organisational skills with the ability to prioritise and multitask in a busy environment. A collaborative approach and a commitment to delivering excellent customer service. CIH Level 2 in Housing (desirable)What you'll get in return This role is paying up to £25 per hour + mileage and whilst it is, for now, only a short-term contract, the role gives you a great opportunity to work for a well-established and highly reputable housing provider in the local community. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)