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Accelerate Personnel are looking for Class 2 Drivers on behalf of our prestigious client. Our well established client is specialised in delivering window profiles, glass roofs and door systems to customers for over 40 Years. This role will involve both local and National deliveries within the UK. You will be expected to provide good customer service to our clients and their end customer. Do you enjoy to be out on the road? If you are a Class 2 Driver and looking for flexible shifts and early starts this is role for you. Requirements - Full UK driving licence with valid Category C / Class 2 / HGV2 entitlement Valid CPC Card Valid digital tachograph Card What Accelerate Personnel can offer - £13.41 per hour and overtime after 48 hours 8 hours minimum guaranteed pay per day Weekly pay Dedicated driving team available 24/7 on call Driver referral scheme To apply please contact Katie, Charley or Beth at Accelerate Personnel or apply below! Accelerate Personnel acting as an employment business Keywords class 2 driver , work , norfolk , norwich , jobs , class 2 , category c , truck , trucks , hgv2 , work , driving , deliveries , driver. TPBN1_UKTJ

Accelerate Personnel are proud to be recruiting on behalf of our prestigious client for a 7.5 Tonne Driver in the Norfolk area for day work. Our well established client is specialised in delivering window profiles, glass roofs and door systems to customers over 40 years. This role can involve both local and national deliveries within the UK. You will be expected to provide good customer service to our clients and their end customer. Requirements: Full UK driving licence with valid Category C1 entitlement. Valid CPC Card Valid digital tachograph card What Accelerate Personnel can offer: £13.41 per hour and overtime after 48 hours 8 hours minimum guaranteed per day Weekly Pay Dedicated driving team available 24/7 on call Driver referral scheme To apply please contact Katie or Charley at Accelerate Personnel or click the Apply Button below! Accelerate Personnel acting as an employment business Keywords 7.5 tonne , work , norfolk , norwich , driving , delivery , drive , work , jobs , vans , delivery TPBN1_UKTJ

Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk, while contributing to wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. Key Responsibilities As Service and Support Lead, you will: Lead, motivate and develop a team of technical support engineers and analysts Manage the day-to-day operation of the service desk, ensuring high-quality end-user support Act as an escalation point for complex technical issues while empowering your team to resolve incidents efficiently Drive service improvements, performance management and continuous improvement initiatives Oversee desktop architecture, end-user device environments and operating system deployments Work closely with infrastructure, security, cloud and third-party suppliers to ensure joined-up service delivery Take ownership of hardware and software asset management and lifecycle processes Ensure compliance with governance, security and audit requirements Contribute to digital strategy delivery, identifying opportunities for efficiencies and service enhancement Key Skills & Experience Proven experience leading ICT service/support or service desk teams Strong people management skills, including performance management and staff development Solid understanding of IT operations, helpdesk/service desk environments and customer experience Broad technical knowledge across end-user devices, hardware, software and troubleshooting Experience driving service improvement, change and transformation Understanding of governance, risk and compliance in a public-sector or regulated environment Excellent stakeholder management and communication skills Commercial awareness and the ability to identify efficiencies and value opportunities A collaborative, inclusive leadership style aligned to public-sector values Qualifications Relevant professional or technical qualification in ICT, IT service management or a related field Commitment to ongoing professional development Occasional evening or weekend working may be required If you have the relevant skills and experience to carry out the role, please apply using link. TPBN1_UKTJ

Contract Personnel are recruiting 3.5 Tonne Drivers in the Norwich area. We are happy to be working closely with a leading supplier of Car Parts. This role involves completing delivery of vehicle parts across the East Anglian region. This position will involve heavy lifting and manual handling, along with aspects of customer service, as this is a customer facing role. This can be ongoing work for the right candidate. Drivers Must Hold: Full UK Driving Licence Digital Tacho Drivers Qualification Card (CPC) Full understanding of Road Traffic Laws Benefits of working for Contract Personnel: Designated Driving Team Excellent Pay rates 30 Years of Industry Knowledge PAYE Scheme Holiday accrual Weekly Pay Our Honest Approach We work closely with all our Drivers building excellent working relationships, enabling us to find the right job for you and your situation. For further information, please contact the driving team on (phone number removed) or email us on...

Credit Controller About the Role We are seeking an experienced and detail-oriented Assistant Credit Controller to join our finance team. In this role, you will be responsible for managing the company’s credit accounts, ensuring timely collection of outstanding payments, and maintaining strong relationships with clients. Key Responsibilities Monitor and manage customer accounts to ensure timely payment. Chase overdue invoices via phone, email, and written correspondence. Allocate payments accurately and reconcile accounts. Resolve queries and disputes promptly and professionally. Prepare regular reports on debtor status and escalate issues where necessary. Work closely with internal teams to maintain accurate financial records. Skills & Experience Required Skills in credit control or a similar finance role. Strong communication and negotiation skills. Excellent attention to detail and ability to work under pressure. Proficiency in Microsoft Office and accounting software. Knowledge of credit control processes and regulations. What We Offer Competitive salary 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). An additional paid day for your birthday Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Opportunities for professional development. Supportive and collaborative team environment. How to Apply Please click to apply today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Are you an experienced garage door installer seeking a flexible role that fits around your lifestyle and commitments—while still offering strong earning potential? Consider joining Hillarys as a Self-Employed Awning Installer , with opportunities to expand into installing other outdoor products, including Awnings. About Us With over 50 years of experience, Hillarys is the UK's leading provider of made-to-measure Exterior Products, Blinds, and Shutters . As we continue to grow, we're looking for professional installation teams to support our expanding range of outdoor living products across the UK. What You'll Do Receive pre-scheduled surveys, installations, and service calls via our digital platform. Visit customers who have already placed their orders—no sales required. Carry out site surveys to confirm measurements and order specifications. Install our motorised Garage Doors. What You'll Need Experience in garage door or awnings installation preferred; full training provided. Your own van (with roof bars), ladders, and tools. Flexibility to travel locally and manage seasonal demand. Excellent customer service and communication skills. What We Offer Weekly payments (one week in arrears). Competitive installation rates and paid-for fixings. Mileage contributions for excess travel. Local stock storage facilities (where available). This is a fantastic opportunity to grow your own team, benefit from national brand support, and take on regular, well-paid work. Interested? We'd love to hear from you. Apply today to find out more. TPBN1_UKTJ

Accelerate Personnel are proud to be recruiting on behalf of our prestigious client for a 7.5 Tonne Driver in the Norfolk area. Our well established client is specialised in delivering products to customers for over 40 years. This role can invole local work or overnight stays also. You will be expected to provide good customer service to our clients and their end customer. Requirements: Full UK driving licence with valid Category C1 entitlement. Valid CPC Card Valid digital tachograph card What Accelerate Personnel can offer: £13.41 per hour and overtime after 48 hours 8 hours minimum guaranteed per day Weekly Pay Dedicated driving team available 24/7 on call Driver referral scheme To apply please contact Katie, Charley or Beth at Accelerate Personnel or click the Apply Button below! Accelerate Personnel acting as an employment business Keywords 7.5 tonne , driver , driving , work , deliveries , jobs , 7.5 tonne , driver , vans , customer deliveries. TPBN1_UKTJ

Job Description: An exciting opportunity has arisen for an experienced Fire Alarm Engineer to join a well-established and growing team. This role focuses on Fire Alarm Installation, high standards of safety, compliance, and customer service. Every day is different, offering variety and challenge. Key Duties: Install: Fire alarm systems (BS5839-1 compliant) Emergency lighting systems Diagnose faults and aim to complete first-time fixes Complete detailed and accurate service reports Maintain and inspect additional life safety equipment, such as fire extinguishers and AOVs Conduct regular stock checks and manage van inventory Follow health & safety procedures and report any risks promptly Requirements: Experience with conventional and addressable fire alarm systems FIA training or equivalent certification (BS5839-1 Fundamentals) Strong understanding of BS5839 (Parts 1 and 6) Full UK Driving Licence (essential) Basic IT skills for completing digital reports Flexible approach to working hours, including participation in an out-of-hours call-out rota Knowledge of health and safety in the workplace What’s on Offer: Competitive salary: £38,000 – £40,000 Regular earnings boost through travel time and call-out work (most engineers work 45–50 hours/week) Company van with fuel card Mobile phone and tablet provided Full set of tools and test equipment

Accelerate Personnel are recruiting on behalf of our general haulage client for a Class 1 Driver within the Norfolk area for day work. For this job role you will be required to complete a maximum of 2 drops around the UK along with collecting and returning a load. You will be required to complete vehicle checks prior to departure and complete all paperwork at the end of your shift. Communication is key with the client and customer service is always a top priority to both our clients and their end customer. Requirements: Full UK driving licence with valid Category C+E licence / Class 1 entitlement Valid CPC Card Valid digital Tachograph Card What Accelerate Personnel can offer: £14.25 Per Hour Minimum 10 hours guaranteed Weekly pay Dedicated driving team available 24/7 on call Driver referral scheme To apply, please contact Charley, Katie or Beth at Accelerate Personnel or apply below! Accelerate Personnel acting as an employment business Keywords class 1 driver , class 1 , driving , hgv , hgv1 , truck , trucks , norwich , norfolk , category ce , deliveries , driver , hgv TPBN1_UKTJ

IT Service Desk Analyst Norfolk (on‑site / hybrid, subject to service requirements) £12.21-15.83 Initial 2 months REED Technology are recruiting an IT Service Desk Analyst on behalf of a large, public‑sector healthcare organisation that provides essential community health services. This is a customer‑facing role at the heart of Digital Services, supporting thousands of users across clinical and corporate environments. You'll be the first point of contact for IT incidents, service requests and technical queries, helping to ensure vital systems remain available and staff are supported to deliver outstanding patient care. Key Responsibilities Act as a single point of contact for IT incidents, service requests and queries via phone and digital channels Log, classify and prioritise incidents in line with Service Level Agreements (SLAs) Provide first‑line support for hardware, software, application and network issues Aim for first‑time fix where possible, escalating to specialist teams when required Monitor and track incidents through to resolution, keeping users informed of progress Administer user accounts and system access in line with security policies Install and configure desktop software Liaise with third‑party suppliers and national system providers where required Maintain accurate records and contribute to continuous service improvement Deliver a professional, calm and customer‑focused service at all timesKey Experience & Skills Experience in a Service Desk, IT support, call‑centre or customer support environment Strong customer service skills, including handling challenging conversations Working knowledge of Microsoft Windows 10/11 and Microsoft 365 Ability to diagnose issues logically and prioritise workload under pressure Excellent verbal and written communication skills Strong attention to detail and data accuracy Comfortable working to targets and SLAs BTEC, Diploma or equivalent in IT or a related discipline Desirable Service Desk Institute (SDI) certification or equivalent ITIL Foundation or working knowledge of ITIL environments Experience working in the public sector or NHS‑style organisationIf you have the skills and experience for the role above, please apply using the link provided

Learning & Development Coordinator £28,000 per annum Long Stratton, Norwich, Norfolk Permanent, Full Time (37hrs per week) Proposed Interview Date: 3rd February (TBC) We have an exciting opportunity for a Learning & Development Coordinator to support the delivery and coordination of the learning and development (L&D) activities that underpin our organisational vision, culture, and strategy by providing high-quality administrative, logistical, and reporting support to ensure colleagues have a professional, seamless learning experience. Key Responsibilities Include: Coordinate the end-to-end logistics of learning events, including scheduling, booking venues, managing participant lists, and communicating event details Oversee all Health & Safety and mandatory training, ensuring colleagues complete essential learning on time Maintain and update the training matrix, tracking completion, gaps, and compliance requirements Work closely with the L&D Lead and People team to deliver a professional and joined-up L&D service Maintain the Learning Management System (LMS), ensuring all records, courses, and completion data are accurate Assist in organising learning events, workshops, content creation and other engagement activities For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: Educated to A-Level (or equivalent experience in a learning or administrative role) (E) CIPD Level 3 or equivalent experience, or the desire to work towards (D) Experience: Proven experience in an administrative, coordination, or support role, ideally within Learning & Development, HR or a similar people-focused function (E) Coordinating training bookings, calendars or events logistics (E) Experience of Learning Management Systems (LMS) or Learning Platforms (D) Experience in Health & Safety administration or compliance monitoring (D) Working with external training providers (D) Managing purchase orders and invoices (D) Skills, Knowledge and Abilities: Strong administrative accuracy with high attention to detail (E) Good written and verbal communication (E) Excellent organisational skills with the ability to prioritise workload effectively (E) Proficient in Microsoft Office (E) An understanding of confidentiality, data protection and good record-keeping practice (E) Ability to work collaboratively within a team and build effective working relationships (E) Understanding of the Learning & Development cycle and how training supports organisational goals (D) Awareness of Health & safety compliance requirements and reporting (D) Ability to generate clear, concise reports and summaries of learning data (D) Personal Attributes: Proactive, reliable, and solution-focused approach to work (E) Customer-service mindset (E) Flexible and adaptable, with a willingness to learn and improve processes (E) Self-motivated and able to work independently while maintaining communication with others (E) Visible, credible and consistent role model for organisational values and professional codes of conduct (E) Highly motivated, resilient and committed to delivering for our people and tenants (E) Enthusiastic about people’s learning and development (E) Communicating with a range of stakeholders (E) Understanding of L&D principles and best practice including digital learning innovation (D) The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE – Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,004.50 Per Annum Hours: 37.5 hours per week - Shift pattern between Friday to Tuesday 8am - 8pm Contract: Permanent Location: Norwich Hybrid * 233 hours annual leave holiday increasing with length of service. * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * 24/7 employee assistance programme with an easily accessible app! * Family and friends' discounts on our services & products * Pension Scheme, up to 3% Company matched * Free on-site parking Key Responsibilities of Sales Representative * Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care * Generate and convert sales leads through proactive outreach and effective engagement * Provide accurate product information and tailored recommendations * Build strong customer relationships to encourage repeat business and loyalty * Identify and promote upgrade opportunities that enhance safety, independence, and quality of life * Clearly explain the benefits of upgraded devices and services * Achieve and exceed individual and team sales targets, KPIs, and revenue objectives * Spot up-selling and cross-selling opportunities in every interaction * Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: * Have an excellent telephone manner * Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell * Are reliable, trustworthy and motivated * 1 Year experience in customer facing role and display great customer service skills * Comfortable using a CRM although training is provided * Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service solutions. A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley

A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. The

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. The role involves leading service design initiatives that improve customer journeys i

A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. Candidates should have a proven track record in service design and be skilled in journey mapping and service blueprinting. The role involves collaborating