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Broadland and South Norfolk District Councils are seeking a dedicated Customer Experience Officer who is passionate about delivering outstanding customer service and thrives in a fast-paced, collaborative environment. About the Role As a Customer Experience Officer, you will be the first point of contact for our customers, providing high-quality support and information across a range of digital and ... ZIPC1_UKTJ

About Pikl Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance-enabled products, which increase participation, lift conversion and drive revenue across the marketplace value chain: platforms, homeowners and guests. With offices in Norwich and London, and plans for international expansion, we work with some of the most recognised brands in travel as well as major insurance aggregators. About the role The Head of Data Science will lead Pikl’s data science strategy, advanced analytics capability, and decision intelligence roadmap. This is a technical leadership role with a strong emphasis on hands on model development and advanced analytics while building and scaling a high-performing, multidisciplinary team. You will oversee the end-to-end development and deployment of machine learning models and predictive analytics, while also managing the Business Intelligence (BI) and Data Analysis functions. This is a high-impact role requiring a balance of rigorous technical execution and strategic leadership to ensure Pikl harnesses data to optimise pricing, enhance customer experiences, and support international expansion. Key Responsibilities Technical Leadership & Data Science Execution • Design, build and deploy predictive models, pricing algorithms, and segmentation frameworks., • Apply statistical modelling, machine learning and experimentation techniques to real‑world business problems., • Use Python, R and SQL for data exploration, feature engineering, modelling and evaluation., • Select appropriate techniques such as regression, tree‑based methods, clustering, time‑series analysis and experimentation., • Ensure models are robust, interpretable and suitable for use in regulated decision‑making., • Monitor model performance, manage iteration and refine approaches as data, markets and products evolve. Strategy & Functional Leadership • Build, mentor, and lead a team comprising Data Scientists, BI Analysts, and Data Analysts., • Define and own an enterprise-wide strategy that aligns advanced data science with core BI reporting and MI frameworks., • Champion a culture of experimentation, evidence-based decision-making, and continuous technical improvement across the data function., • Champion a commercial mindset ensuring technical development is tethered to clear business KPIs and Pikl’s core growth strategy. Cross-Functional Collaboration & Decision Support • Act as a key technical partner to Pikl’s Exec Team and Underwriting, Pricing, Product, and Finance functions to provide actionable decision-support solutions., • Oversee the delivery of strategic dashboards and MI that empower stakeholders with clarity on business performance., • Support market expansion and operational scaling by providing analytical expertise and performance optimization insights. Data Infrastructure & Compliance • Partner with Engineering and Technology teams to ensure data pipelines and tooling to support scalable analytics and product development., • Drive best practices in data ethics, privacy, and quality assurance, ensuring compliance with regulatory standards. About you • Significant experience in hands‑on data science roles, with strong grounding in statistics, machine learning and analytical problem‑solving., • Expert capability in Python and/or R, with strong SQL skills and experience working with complex datasets., • Experience owning analytical problems end‑to‑end, from data exploration through to recommendation and impact., • Demonstrated ability to provide technical leadership, mentoring and direction to other data scientists or analysts., • Strong communication skills, with confidence engaging senior stakeholders and executive leadership., • Highly analytical, commercially aware and pragmatic, with sound judgement and decision‑making ability., • Able to be in our Norwich office 2-3 days per week. Desirable but not essential • Relevant academic or professional background in data science, mathematics, statistics, economics or a related field., • Experience applying data science in insurance, travel, platform or marketplace businesses., • Background in startups, scaleups, MGAs or digitally‑led regulated environments., • Experience building or operating pricing, risk or decisioning models in production. Our Values At Pikl, our values are the foundation on which our success is built. They guide how we work together, how we make decisions for customers and colleagues, and what we recognise and reward. Possibility We think big and are fearless in turning challenges into opportunities. We stay curious, test ideas and learn quickly. People We put people first, building relationships rooted in empathy and trust. We respect, include, and learn from one another. We celebrate progress. Progress We unlock growth opportunities for our customers and each other yet make it our personal responsibility to own actions and see them through. Why work at Pikl • Flexible working conditions, access to an incredible in-person working space, • Support from an awarding-winning CEO & Founder, • Annual holiday entitlement of 28 days plus bank holidays, • 35 hour working week, • Death in service scheme, • Access to wellbeing services, • Training and development opportunities, • Social events

Contract type: Permanent Hours: Full Time , 35 hours per week Location: Beeston, NG9 Salary: Starting at25,000 , with progression to25,500 once fully competent. At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Customer Service Advisor Hybrid Homeworking with office base in Norwich (Minimum 2 days a week in the office) Full time, 37 hours per week on rota basis covering our Operating hours 8.00am – 5.30pm, Monday to Thursday and 8.00am – 5.00pm on Friday Starting salary of £27,025 per annum, with future progression opportunities to £28,750 per annum Fixed Term Contract until end of December 2026 About the role We are looking for an experienced and proactive Customer Service Advisor to join our team on a contracted basis. The role is fundamental to providing an excellent service to our residents and be the first point of contact on our service line. The role will require you to: • Act as the first point of contact for residents by phone and email, providing a professional, empathetic and solution focused service., • Provide a one stop service, handling a wide range of enquiries including repairs, rent, housing and general enquiries., • Raise and schedule initial repairs, gathering accurate information to support correct prioritisation and effective resolution., • Recognise and respond appropriately to expressions of dissatisfaction, including escalating issues or logging complaints in line with our procedures., • Manage resident expectations by providing clear information on responsibilities, timescales and next steps., • Maintain accurate and detailed records of all contacts, actions and decisions using our systems., • Support residents to access and engage with digital services., • Contribute positively to a busy service environment by taking ownership, being flexible and supporting team priorities. About You The successful candidate will have: • GCSE passes Grade C / Level 4 in Maths and English (or evidence of similar level of proficiency), • Experience in a customer facing role where clear and effective communication was essential, • Strong digital skills with excellent working knowledge of Microsoft Applications(such as Word, Excel and Teams), • Ability to problem solve and be self-motivated, • Demonstrate a positive, flexible and resilient attitude, contributing to a supportive team culture and be able to adapt to changing priorities., • Be a strong team player, working collaboratively with the immediate and wider teams to support service delivery, share knowledge and help meet team and service targets., • Be results focused, contributing to the success of individual and team performance measures including call handling, response times and outcomes for our customers. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. Our team are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60/40 split (60% home/up to 40% office). As the role require attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). Full details can be discussed at the interview process. We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it!, • Health Cash Plan – claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Closing date: Midnight on Tuesday 19th May 2026

Salary: Starting salary of 27,025 per annum, with future progression opportunities to 28,750 per annumShift Hours: Temporary Customer Service Advisor Hybrid Homeworking with office base in Norwich (Minimum 2 days a week in the office) Full time, 37 hours per week on rota basis covering our Operating hours 8.00am 5.30pm, Monday to Thursday and 8.00am 5.00pm on Friday Starting salary of 27,025 per annum, with future progression opportunities to 28,750 per annum Fixed Term Contract until end of December 2026 About the role We are looking for an experienced and proactive Customer Service Advisor to join our team on a contracted basis. The role is fundamental to providing an excellent service to our residents and be the first point of contact on our service line. The role will require you to: • Act as the first point of contact for residents by phone and email, providing a professional, empathetic and solution focused service., • Provide a one stop service, handling a wide range of enquiries including repairs, rent, housing and general enquiries., • Raise and schedule initial repairs, gathering accurate information to support correct prioritisation and effective resolution., • Recognise and respond appropriately to expressions of dissatisfaction, including escalating issues or logging complaints in line with our procedures., • Manage resident expectations by providing clear information on responsibilities, timescales and next steps., • Maintain accurate and detailed records of all contacts, actions and decisions using our systems., • Support residents to access and engage with digital services., • Contribute positively to a busy service environment by taking ownership, being flexible and supporting team priorities. About You The successful candidate will have: • GCSE passes Grade C / Level 4 in Maths and English (or evidence of similar level of proficiency), • Experience in a customer facing role where clear and effective communication was essential, • Strong digital skills with excellent working knowledge of Microsoft Applications(such as Word, Excel and Teams), • Ability to problem solve and be self-motivated, • Demonstrate a positive, flexible and resilient attitude, contributing to a supportive team culture and be able to adapt to changing priorities., • Be a strong team player, working collaboratively with the immediate and wider teams to support service delivery, share knowledge and help meet team and service targets., • Be results focused, contributing to the success of individual and team performance measures including call handling, response times and outcomes for our customers. About Us Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. Our team are provided with the digital tools to work from home as well as a supportive and flexible understanding of the challenges this sometimes presents. We are a Hybrid Homeworking employer - with a 60/40 split (60% home/up to 40% office). As the role require attendance at Broadland premises candidates must live within a 75-minute commute of their office location (Norwich, NR1 1HU). Full details can be discussed at the interview process. We offer staff many great benefits such as: • Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day., • Generous contributory pension scheme., • Access to an Employee Assistance Programme to support you when you need it!, • Health Cash Plan claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks., • Utilities allowance to support hybrid home workers., • Lots of training opportunities. Closing date: Midnight on Tuesday 19th May 2026

Contract Personnel requires Class 2 Drivers to work for our client in South Norfolk. Our client has a renowned reputation in Europe as leading experts within their Industry, Operating internationally for over 30 years, also they have recently expanded their operations. We work closely with our client offering excellent rates of pay, with both ongoing and Ad Hoc assignments. This is a fabulous opportunity to work with a company who prides itself on and operates a very professional delivery service. As a Class 2 Driver this role will involve Delivering around the Midlands and Southern England, carrying out up to drops in a Class 2 Refrigerated Vehicle, this role will also involve aspects of customer interaction. You will require: Valid Licence with C Entitlement Drivers Qualification Card (CPC) Digital Tacho Good Geographical Knowledge Good Understanding of Road Traffic Laws Benefits of Working with us: Excellent Rates of Pay PAYE Scheme Annual Leave Accrual Weekly Pay Designated Driving Team Over 35 Years of Industry Experience Our Honest Approach 24/7 Service We work Closely with all our Drivers enabling us to find the right work for you. For further information please contact our Driving Team on (phone number removed) and (url removed) or alternatively take advantage of our open door policy and pop in and meet the Team to get registered...

Contract Personnel are pleased to be recruiting for 7.5 Tonne Drivers for our reputable client in South Norfolk. Our client is one of the world’s leading parcel delivery networks, who are looking for 7.5 Tonne Drivers to carry out deliveries and collections to various sites around Norfolk, Suffolk and the surrounding areas. As a 7.5 Tonne Driver this role involves loading, unloading and aspects of customer service. This is a great opportunity to work alongside a prestigious company with an excellent international reputation for their professionalism. Drivers Must Hold: • Full UK Driving Licence with C1 entitlement, • Digital Tacho, • Drivers Qualification Card (CPC), • Designated Driving Team, • Excellent Pay rates, • 30 Years of Industry Knowledge, • PAYE Scheme, • Holiday accrual, • Weekly Pay, • Honest approach

A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office. • This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation., • You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion., • Manage your own caseload of subsidence claims, • Carry out desk-top handling using digital solutions, • Work closely with Surveying Engineers arranging instruction, • Liaise with all relevant parties ensuring the smooth management of the claims process, • Provide a high standard of customer service, • Utilise your exceptional technical expertise demonstrating your subsidence knowledge, • Work to client SLA's and KPI's

Outbound Sales Representative Red Recruitment is recruiting an Outbound Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,949.50 Per Annum with on target earnings (Average OTE £37,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgr...

Accelerate Personnel are currently recruiting experienced Class 2 Drivers on behalf of our long-established and highly reputable client. With over 40 years of industry expertise, our client specialises in the delivery of window profiles, glass roofs, and door systems to both trade and residential customers across the UK. This is an excellent opportunity for reliable and professional drivers who enjoy working on the road and delivering a high standard of customer service. As a Class 2 Driver, you will be responsible for completing both local and nationwide deliveries. The role involves early starts and offers flexibility in shift patterns. You will represent the client at delivery points, ensuring goods are transported safely and delivered efficiently while maintaining excellent customer relations. Key Responsibilities Carry out deliveries across local and national routes Safely load, transport, and unload goods in line with company procedures Provide a professional and courteous service to customers at all times Conduct daily vehicle checks and ensure compliance with road safety regulations Accurately complete all relevant paperwork and delivery documentation Driver Requirements Full UK Driving Licence with valid Category C (Class 2 / HGV 2) entitlement Valid Driver CPC qualification Valid Digital Tachograph Card Previous commercial driving experience preferred ...

Accelerate Personnel are currently recruiting experienced HGV2 Drivers on behalf of our long-established and highly reputable client. With over 40 years of industry expertise, our client specialises in the delivery of window profiles to both trade and residential customers across the UK in a HGV2 vechile. This is an excellent opportunity for reliable and professional HGV2 drivers who enjoy working on the road and delivering a high standard of customer service. As a HGV2 driver, you will be responsible for completing both local and nationwide deliveries. The role involves early starts and offers flexibility in shift patterns. You will represent the client at delivery points, ensuring goods are transported safely and delivered efficiently while maintaining excellent customer relations. Key Responsibilities Carry out multi-drop deliveries in a HGV2 vechile across local and national routes Safely load, transport, and unload goods in line with company procedures Provide a professional and courteous service to customers at all times Conduct daily vehicle checks and ensure compliance with road safety regulations Accurately complete all relevant paperwork and delivery documentation Driver Requirements Full UK Driving Licence with valid HGV2 entitlement Valid Driver CPC (with HGV2 entitlement) qualification Valid Digital Tachograph Card Previous commercial driving experience ...

Contract Personnel requires 7.5T Drivers to work for our client in South Norfolk. Our client has a renowned reputation in Europe as leading experts within their Industry, Operating internationally for over 30 years, also they have recently expanded their operations. We work closely with our client offering excellent rates of pay, with both ongoing and Ad Hoc assignments. This is a fabulous opportunity to work with a company who prides itself on and operates a very professional delivery service. This role will involve Delivering around the Midlands and Southern England, carrying out up to drops in a 7.5T Refrigerated Vehicle, this role will also involve aspects of customer interaction. Drivers Must Hold: Full UK Driving Licence with C1 entitlement Digital Tacho Drivers Qualification Card (CPC) Full understanding of Road Traffic Laws Benefits of working for Contract Personnel: Designated Driving Team Excellent Pay rates 30 Years of Industry Knowledge PAYE Scheme Holiday accrual Weekly Pay We work closely with all our Drivers building excellent working relationships, enabling us to find the right job for you and your situation. For further information, please contact the driving team on (phone number removed) or email us on...

The Digital Services function supports all internal, clinical and corporate needs as well as a number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Serv

HSBC Group is looking for a Universal Banker in Norwich, UK, to provide exceptional customer service while helping clients navigate digital banking options and fraud awareness.

Accelerate Personnel are currently recruiting on behalf of our general haulage client for a Class 1 Driver within the Norwich area for day work. You will be expected to complete between 1 and 5 nationwide deliveries on a curtain sided vehicle. You must call into the the office once completed each delivery. On return drivers will be required to return all completed paperwork along with keys at the end of your shift. The successful candidate will need to have a good knowledge the UK road networks and have good customer service. Join our agency where we work closely with our drivers to offer flexibility and accommodate hours and shifts to suit your needs. Requirements - Full UK driving licence with valid Category C+E licence Valid CPC Card Valid digital tachograph Card What Accelerate Personnel can offer - £14.25 per hour Monday - Friday 10 hours minimum guaranteed pay per day 20 days Holiday plus Bank Holidays paid Weekly pay Dedicated driving team available 24/7 on call Driver referral scheme To apply , please contact Katie, Charley or Melanie or apply below. Accelerate Personnel acting as an employment business. TPBN1_UKTJ

We're looking for a Third Line Support Engineer to support and maintain mission-critical systems across cloud, on-premise, and front-end environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across multiple platforms, and communicate effectively with both technical and non-technical stakeholders. Key Requirements 3-5 years' experience in a third-line IT support role Strong programming knowledge (JavaScript, Python, React, Node) Good working knowledge of Linux and AWS Experience with AWS Lambda and/or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Desirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands-on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm receivers Background in customer-facing technical roles Passion for innovation, automation, and continuous improvement You'll act as the escalation point for complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. The role also involves contributing to system improvements, supporting deployments, and ensuring service continuity. If you're a skilled Third Line Support Engineer looking to work on complex systems and make a real impact, we'd encourage you to apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £24,004.50 Per Annum with on target earnings (Average OTE £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid (70% in Office) 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

Accelerate Personnel are currently recruiting experienced HGV2 Drivers on behalf of our long-established and highly reputable client. With over 40 years of industry expertise, our client specialises in the delivery of window profiles to both trade and residential customers across the UK in a HGV2 vechile. This is an excellent opportunity for reliable and professional HGV2 drivers who enjoy working on the road and delivering a high standard of customer service. As a HGV2 driver, you will be responsible for completing both local and nationwide deliveries. The role involves early starts and offers flexibility in shift patterns. You will represent the client at delivery points, ensuring goods are transported safely and delivered efficiently while maintaining excellent customer relations. Key Responsibilities • Carry out multi-drop deliveries in a HGV2 vechile across local and national routes • Safely load, transport, and unload goods in line with company procedures • Provide a professional and courteous service to customers at all times • Conduct daily vehicle checks and ensure compliance with road safety regulations • Accurately complete all relevant paperwork and delivery documentation Driver Requirements • Full UK Driving Licence with valid HGV2 entitlement • Valid Driver CPC (with HGV2 entitlement) qualification • Valid Digital Tachograph Card • Previous commercial driving experience preferred • Strong work ethic with a flexible and reliable approach • Good communication and customer service skills What Accelerate Personnel Offer • Competitive pay rate of £14.85 per hour, with overtime paid after 48 hours • Minimum 8 hours guaranteed pay per shift • Weekly pay for your convenience • Access to a dedicated driving team available 24/7 for ongoing support • Attractive HGV2 driver referral scheme How to Apply To apply, please contact Katie, Charley, or Melanie at Accelerate Personnel, or submit your application using the link below. Accelerate Personnel is acting as an Employment Business

About the Company Sweeptech solves waste management problems in the most sustainable way through unique processes, innovation and technology. We provide a wide range of services that include waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response for various industries. Our team is committed to delivering excellent client service through efficiency, reliability, integrity and the best value. Due to our continued growth, we currently looking for an experienced Class 2 Road Sweeper driver covering the Norwich Area Tasks include mainly operating Mechanical Road Sweepers.. If you believe you have the skills and a positive attitude to help us continue to grow, we want to hear from you. Hours of work will be 50 hours, Monday to Friday, with the opportunity for overtime and weekend work paid at competitive rates. What will you be doing? Operating one of our many specialist vehicles at customer sites/areas collecting various waste streams around the Norwich region. Completing daily vehicle and equipment checks Ensuring all paperwork is kept up to date and submitted daily in accordance with company policy. Complying with all traffic laws and legislation. Exceeding our customers expectations. What are we looking for? HGV Road Sweeper experience is essential Up to date DCPC - We can also support your training. Digital Tacho Card A can-do attitude A team player Job Types: Full-time, Permanent Pay: £40,976.00 per year Schedule: 10 hour shift Day shift Experience: Driving: 1 year (required) Licence/Certification: Driver CPC (preferred) Category C Licence (required) Our Vision At Sweeptech, we are committed to building a respected and responsible environmental services businessone that supports cleaner communities, safer operations, and a more sustainable future. Our ambition is to be recognised not only for the quality of our service but for how we go about delivering itwith integrity, care, and a focus on continuous improvement. We are proud to have received independent national recognition for Environmental Leadership , Innovation and Technology , and Health and Safety Best Practice, being testament to the efforts of our people, the strength of our partnerships, and our commitment to doing things the right way. Our Core Values 1. Responsibility We take ownership of the impact of our services on the environment, our people, and the communities we serve. We work with care, transparency, and a belief that business should be a positive force. 2. Integrity We act with honesty, consistency, and fairness, earning trust through actions, not just words. 3. Respect We create an inclusive environment where all individuals are valued and supported. Respect for people, places, and perspectives is embedded in how we work. 4. Health & Safety First Safety is central to our culture. From our depots and recycling centre to every customer site, we apply the highest standards to protect people and prevent harm. Our national award for Health and Safety Best Practice reflects this commitment. 5. Sustainability We continuously look for smarter, cleaner ways to operate. Our investment in innovation helps us reduce environmental impact and support our clients' sustainability goals. 6. Community We recognise our role in the communities we operate increating local employment, supporting social value initiatives, and building relationships that last. 7. Excellence We take pride in delivering dependable, high-quality services. National awards for innovation and environmental performance are the result of our teams focus on doing the job wellevery time. Were proud to be an equal opportunities employer and are committed to creating a welcoming, inclusive workplace. We encourage applications from all people who see the advertised role is for them . If you need any reasonable adjustments at any stage of the recruitment process, please let us know well be happy to help. TPBN1_UKTJ

Class 1 Driver - Wagon and Drag Location: Norwich Shifts: Monday to Friday, starting from 02:00 Pay Rate: £39,260 We are seeking experienced and reliable HGV Class 1 (C+E) Drivers to join our operation on a temp to perm basis. The role will primarily involve wagon and drag work, although we have recently introduced two artic units into the fleet. This is an excellent opportunity for drivers looking for stable, long-term work with a growing operation. Our client is a third-party provider of transportation and logistics services that offers a range of services from, Drayage, Global freight forwarding & Full truckload transport. The company is committed to environmental sustainability and works with customers to create action plans to reduce emissions. Key Responsibilities Carry out vehicle checks and ensure vehicles are roadworthy before departure Complete deliveries and collections safely and efficiently Operate primarily wagon and drag combinations, with occasional artic work Ensure compliance with drivers' hours, Working Time Directive, and road transport regulations Maintain high standards of professionalism and customer service Accurately complete all relevant paperwork and delivery documentation Adhere to company health and safety procedures at all times Drivers will be expected to complete between 1 and 3 nights out per week, although this is currently typically 1 to 2 nights out.Requirements Essential: Valid HGV Class 1 (C+E) licence Valid Driver CPC qualification Digital Tachograph Card Good understanding of drivers' hours and tachograph regulations Flexible and professional approach to workDesirable: Previous wagon and drag experience Experience in general haulage or multi-drop operations

Accelerate Personnel are actively recruiting on behalf of our client for a Class 2 Drivers, within the Norwich area for day work. Our client is the UK's largest independent stockholder and service provider to the road transport industry. This role will involve delivering various products, up to a maximum of 25 drops. Typically covering East Anglia, Cambridgeshire and Suffolk. You may be required to complete a maximum of 3 collections per shift. For this role you will be expected to carry out all vehicle checks prior to departure, refuel at the end of your shift and hand all completed paperwork/keys to the transport office along with downloading your tachograph card. We work closely with our drivers to offer flexibility and accommodate hours and shifts to suit your needs. Requirements - Full UK driving licence with valid Category C / HGV2 entitlement Valid CPC Card Valid digital Tachograph Card What Accelerate Personnel can offer - £13.70 per hour 8 hours minimum guaranteed pay per day Weekly pay Dedicated driving team available 24/7 on call Driver referral scheme If this Class 2 driving role sounds of interest, please contact the Driving team at Accelerate Personnel or apply below. Accelerate Personnel acting as an employment business. Keywords class 2 driver , driving , work , jobs , norfolk , norwich , category c , hgv2 , hgv , class 2 , hgv , truck , trucks , deliveries , delivery , driver , driving , vans , customer service , driving TPBN1_UKTJ

Accelerate Personnel are proud to be recruiting on behalf of our prestigious client for a 7.5 Tonne Driver in the Norfolk area. Our well established client is specialised in delivering window profiles, glass roofs and door systems to customers over 40 years. This role can involve both local and national deliveries within the UK. You will be expected to provide good customer service to our clients and their end customer. Requirements: Full UK driving licence with valid Category C1 entitlement. Valid CPC Card Valid digital tachograph card What Accelerate Personnel can offer: £14.85 per hour and overtime after 48 hours 8 hours minimum guaranteed per day Weekly Pay Dedicated driving team available 24/7 on call Driver referral scheme To apply please contact Katie, Charley or Melanie at Accelerate Personnel or click the Apply Button below! Accelerate Personnel acting as an employment business Keywords 7.5 tonne driver , work , norfolk , norwich , jobs , vans , van , deliveries , driving , driver , cpc , tacho card , TPBN1_UKTJ

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking an experienced and detail-oriented CAD Operator to join our design team at our Norwich head office. You will provide technical drawings for high end, bespoke residential projects for customers, including the preparation of drawings for local authorities, utility companies, structural engineers and Building Control. Key Responsibilities Provision of accurate AutoCAD drawings to surveying details within manufacturing parameters Maintaining clean workflows and performance in line with key performance indicators (KPI’s) Driving actions for queries to be resolved with surveying team and technical requirements Communication with Surveyors, Structural engineers, Operations and management teams Task completion within tight deadlines Accurate recording, scanning and upload of relevant documentation to IT systems Skills & Experience Required AutoCAD / Solid Works Proficient SketchUp Proficient (desirable) Excellent IT literacy i.e., Microsoft Office, Outlook and Intranet High attention to detail & accuracy Ability to read and interpret engineering drawings Why Join Us? Competitive salary 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years). An additional paid day for your birthday Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources, and digital GP services Heavily discounted employee purchase scheme on all Company products Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Opportunities for professional development. Supportive and collaborative team environment. How to Apply Please click to apply today! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

We're looking for a Third Line Support Engineer to support and maintain mission-critical systems across cloud, on-premise, and front-end environments. This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across multiple platforms, and communicate effectively with both technical and non-technical stakeholders. Key Requirements 3-5 years' experience in a third-line IT support role Strong programming knowledge (JavaScript, Python, React, Node) Good working knowledge of Linux and AWS Experience with AWS Lambda and/or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licenceDesirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC systems AWS and/or relevant technical certifications (e.g. ITIL, CompTIA, CCNP) Hands‑on use of Wireshark, SIP traces, or packet analysis tools Understanding of VoIP/SIP, TCP/IP, DNS, DHCP, VLANs, and firewall configurations Experience with telecare platforms, IoT systems, or digital alarm receivers Background in customer‑facing technical roles Passion for innovation, automation, and continuous improvement You'll act as the escalation point for complex incidents, supporting Tier 1 and Tier 2 teams while leading third-line support activities. You'll diagnose and resolve high-impact issues, perform root cause analysis, and help prevent recurring problems. You'll work across cloud and on-prem environments, supporting infrastructure, applications, and integrations. The role also involves contributing to system improvements, supporting deployments, and ensuring service continuity. If you're a skilled Third Line Support Engineer looking to work on complex systems and make a real impact, we'd encourage you to apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Accelerate Personnel are recruiting on behalf of our general haulage client for a Class 1 Driver within the Norfolk area for day work. For this job role you will be required to complete a maximum of 2 drops around the UK along with collecting and returning a load. You will be required to complete vehicle checks prior to departure and complete all paperwork at the end of your shift. Communication is key with the client and customer service is always a top priority to both our clients and their end customer. Requirements: • Full UK driving licence with valid Category C+E licence / Class 1 entitlement • Valid CPC Card • Valid digital Tachograph Card What Accelerate Personnel can offer: • £14.25 per hour • Minimum 10 hours guaranteed • Weekly pay • Dedicated driving team available 24/7 on call • Driver referral scheme To apply, please contact Charley, Katie or Melanie at Accelerate Personnel or apply below! Accelerate Personnel acting as an employment business Keywords class 1 , hgv 1 , work , norfolk , jobs , norwich , job , hgv , class 1 , truck , trucks , deliveries , driver , driving , cpc , tacho card

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte

Advise and consult with the appropriate Team Manager & Service Manager on expenditure for community care services which exceed current guidelines. To utilise the resources of the whole team and other skills within the overall service. Ensure the effective management and deployment of resources withi

Maintaining professional appearance and delivering customer service in line with company policy. Excellent customer service and communication skills. Forde Automotive, a leading provider of car delivery drivers across the UK, are seeking competent and customer-oriented individuals to join their team

Customer Service & Sales Assistant (No Experience). Customer Service & Sales Assistants.

Front of House Receptionist & School Administrator - Brent Location: Brent, North West London Salary: £110-£130 per day (PAYE, dependent on experience) Contract: Full-time, Long-term Start Date: ASAP About SANZA Teaching Agency SANZA Teaching Agency are a specialist education recru

One-to-one coaching in customer service, sales, negotiation, confidence, motivation, leadership, recruitment, and finance.

Work experience in reception or customer service role. Facilities coordinator support including (but not limited to) raising supplier orders, allocating facilities management job orders, service record receipting, contractor bookings and record keeping.

Based in London, our client is one of the countries leading Sales, Customer Service and Marketing companies with the UK. Excellent communication skills with the ability to engage and connect with customers.

Role – Electrical Team Leader - Concast Salary - £(phone number removed) Location - Scunthorpe, North Lincolnshire, DN16 1XA Pattern of Work - Days What you need to know about the role We have an excellent opportunity for an experienced Electrical Craft person or Team Leader to join

Bank Driver/Receptionist Norfolk and Waveney.Express new ideas, take initiative and save lives.Others talk about being brave, at IC24, were made that way.From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role a

Join a leading logistics company offering guaranteed 48-hour weeks, competitive pay up to £25.Turbo Driving is proud to be partnering with a leading logistics company to recruit reliable Class 2 HGV (C) Home Delivery Drivers for immediate starts in Barton-Upon-Humber.Join a leading logistics compan

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

You'll play a key role in getting parcels to our customers, providing a reliable and committed service Monday to Saturday and some Sundays during peak.

Join a leading Housing Association in a high-impact role that plays a key part in shaping customer experience and service delivery. Wed love to hear from anyone with a background as a Complaints Team Leader, Senior Complaints Officer, Customer Experience Team Leader, or Complaints Manager within soc

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health Social Care Service in Waltham Forest. Annual leave increasing up to 30 days with length of service. You will work flexible to respond to emerging needs and effectively address the needs of the customer case

An exciting opportunity has arisen for an experienced Engineering Team Leader to join a well-established and growing FMCG manufacturing business in Somerset.With continued investment across the site, major improvement projects underway, and a strong focus on modern manufacturing technology, this rol

Crystal Care Collection is focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individu

We are currently looking for an experienced.This is a key leadership role responsible for driving performance across designated production cells, ensuring we consistently deliver against our Safety, People, Quality, Volume and Cost (SPQVC) objectives.Lean manufacturing principles, engaging and devel

You will oversee the end-to-end vehicle procurement journey, working with dealerships and suppliers, ensuring efficient processes, strong stakeholder relationships, and excellent service delivery. If you have experience within the automotive industry or have worked within a regulated, professional e

This role is ideal for an experienced payroll professional who enjoys leading a team, maintaining high standards and delivering an excellent client-focused service.

Interim Planning Policy Team Leader - South East (Contract) 10-12 month maternity cover | Rate negotiable | Hybrid working Are you an experienced Planning Policy professional with a background in management? A local authority in the South East is looking for an experienced Interim Planning Policy

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We pride ourselves in putting our people and customers at the heart of every