JOB TODAY logo

Digital customer service jobs in LondonCreate job alerts

Are you a business? Hire digital customer service candidates in London

  • Apprentice Administrator
    Apprentice Administrator
    6 days ago
    £27000 yearly
    Full-time
    London

    Business Administration Apprentice (Construction Sector) Job Overview Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a professional construction company based in London. This paid apprenticeship is ideal for motivated individuals looking to gain practical office experience while developing valuable business and administrative skills within the construction industry. You will work alongside experienced professionals and support the day-to-day administrative operations of a busy construction business. The role will give you exposure to project coordination, document management, supplier communication, customer service and general business support. This is an excellent opportunity for someone who is organised, reliable and eager to build a long-term career while gaining a recognised qualification and hands-on industry experience. Duties • Support the day-to-day administrative operations of the business., • Assist construction and project teams with general administration and coordination., • Manage emails, calendars, meetings and appointments using Microsoft Outlook., • Prepare professional documents, reports, spreadsheets and presentations using Microsoft Office., • Maintain accurate project records, customer information and internal databases., • Assist with processing purchase orders, invoices and supplier documentation., • Support project administration by tracking deadlines, documentation and outstanding actions., • Communicate professionally with customers, contractors, suppliers and internal teams., • Organise and maintain digital and physical filing systems., • Assist with preparing construction-related documents and project packs., • Support the coordination of meetings, site visits and internal training., • Help maintain records relating to projects, contractors and suppliers., • Provide general administrative support to managers and project teams., • Maintain confidentiality and handle company information professionally., • Complete apprenticeship coursework and attend any required training sessions. Experience • A-Levels or equivalent qualifications are preferred but not essential., • Candidates who have completed A-Levels should include their results and UCAS points on their CV., • No previous construction or office experience is required, as training will be provided., • A genuine interest in business administration and the construction industry., • Good computer skills with knowledge of Microsoft Word, Excel, Outlook and PowerPoint., • Strong written and verbal communication skills., • Good organisational skills and attention to detail., • Ability to manage multiple tasks and prioritise workload effectively., • A professional, reliable and positive attitude., • Willingness to learn and develop new skills., • Ability to work independently as well as part of a team. This paid apprenticeship offers a starting salary of £27,000 per annum, structured training, ongoing mentoring, career-development opportunities and the chance to gain valuable experience within the construction sector. If you're looking to start a professional career in business administration while gaining experience within a fast-paced construction environment, we'd love to hear from you.

    No experience
    Easy apply
  • HGV Class 2 Driver
    HGV Class 2 Driver
    18 days ago
    £18–£24 hourly
    Full-time
    Dartford

    Class 1 / Class 2 HGV Crane (HIAB) Driver Location: erith Position: Full-Time, Permanent Salary: tbc Hours: Monday to Friday 10 hour days Start time varies depending on site location occasional Saturday overtime available About the Role We are an established, growing business looking for a reliable, professional, and highly skilled HGV Crane (HIAB) Driver to operate our newly acquired, modern DAF multi-axle rigid flatbed with a heavy-duty crane. This is a fantastic opportunity for a dedicated operator who takes pride in their vehicle. You will be responsible for transporting, loading, and unloading a variety of heavy goods [e.g., plant, construction materials, containers] safely and efficiently across [Insert Region, e.g., London and the South East]. Key Responsibilities Safely operating a multi-axle DAF rigid flatbed lorry. Utilising the lorry-mounted crane (HIAB) for complex loading and unloading operations in accordance with safety regulations. Conducting thorough daily vehicle defect checks and securing all loads (strapping, chaining) perfectly. Representing the company professionally on customer sites, ensuring excellent customer service. Adhering strictly to EU drivers' hours, working time directives, and site safety rules. What We Are Looking For Licence: Valid UK HGV Class 1 (Category CE) or Class 2 (Category C) licence with no more than 6 penalty points (No DR/DD/IN codes for insurance purposes). Qualifications: Valid ALLMI or ITSSAR lorry loader certificate (Remote control hook experience is a distinct advantage but training can be given). Cards: Up-to-date Driver CPC qualification card and Digital Tachograph card. Experience: Minimum [e.g., 1–2 years] of experience operating heavy rigid commercial vehicles and lorry-mounted cranes. Attitude: A professional, safety-first mindset with great communication skills and an eye for vehicle cleanliness and upkeep. What We Offer Premium Fleet: Regular drive of a high-spec, well-maintained modern DAF lorry. Competitive Pay: Generous hourly rate with paid overtime and weekly pay.

    Immediate start!
    No experience
    Easy apply
  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12.71 hourly
    Full-time
    London

    Overview The Front of House Team Member is responsible for delivering an exceptional customer experience while serving Myka's premium Greek frozen yoghurt and accompanying products. As the face of the brand, you will create a welcoming atmosphere, maintain high presentation standards, and ensure customers enjoy a friendly, efficient, and memorable experience. Duties • Welcome and assist guest with question, product recommendations by delivering a friendly, professional, and efficient service at all times., • Resolve basic concerns and issues when necessary., • Serve products according to brand standards (ensure presentation and product control)., • Replenish store displays, maintain product quality and freshness thorough the day, ensure cleanliness of the store at all time and support product preparation when required., • Handle cash, card and digital payments responsibly., • Promote loyalty programmes, special offers, and seasonal promotions., • Follow food safety, hygiene, and health & safety procedures at all times. Ensure food handling practices comply with company and regulatory requirements and report any health, safety, or maintenance concerns to management., • Work collaboratively with supervisors and colleagues to achieve daily goals. Support team members during busy periods., • Participate in training and development activities and contribute positively to a fun, energetic, and customer-focused culture. Essential · Excellent customer service and communication skills. · Positive attitude with a friendly and approachable personality. · Ability to work effectively in a fast-paced environment. · Strong attention to detail and cleanliness. · Reliable, punctual, and professional. · Flexible availability, including evenings, weekends, and public holidays. Desirable · Previous experience in hospitality, food service, retail, café, or customer-facing roles. · Experience using POS systems and handling payments. · Food Hygiene or Food Safety certification. · Interest in healthy food, desserts, or premium food brands. Personal Attributes · Enthusiastic and energetic. · Passionate about providing outstanding customer experiences. · Team-oriented and supportive. · Well-presented and professional. · Quick learner with a positive attitude. · Takes pride in maintaining high standards. Key Performance Indicators (KPIs) · Customer satisfaction and positive feedback. · Speed and accuracy of service. · Product quality and presentation standards. · Compliance with food safety and hygiene requirements. · Attendance, punctuality, and reliability. · Contribution to team performance and store sales targets. What We Offer · Competitive hourly rate. · Staff discounts on Myka products. · Ongoing training and development. · Flexible working opportunities. · Career progression opportunities within a growing brand. · Fun, supportive, and customer-focused working environment. About Myka – Greek Frozen Yoghurt Myka is dedicated to serving authentic Greek frozen yoghurt made with quality ingredients and exceptional care. We believe every customer interaction matters, and our Front of House Team Members play a vital role in creating a welcoming experience that keeps customers coming back

    Easy apply
  • 7.5 Tonne Driver
    7.5 Tonne Driver
    5 hours ago
    Full-time
    Rainham

    7.5T Caged Tipper Driver – Waste Collection We are looking for a professional, reliable and hardworking 7.5T Driver to join our waste collection team. The role involves driving a 7.5-tonne caged tipper to scheduled waste collection jobs, assisting with loading where required, and transporting waste to authorised disposal/tipping facilities. Key Responsibilities • Collect the company vehicle at the start of the working day., • Travel to scheduled waste collection bookings safely and on time., • Provide a professional and friendly service when dealing with customers., • Assist the team with loading waste into the vehicle when required., • Secure loads correctly and operate the vehicle safely and responsibly., • Transport collected waste to the designated disposal/tipping facility., • Ensure the vehicle is tipped and emptied on time each day., • Keep the cab and vehicle reasonably clean and presentable., • Complete basic daily vehicle safety checks and report any faults or damage., • Return the vehicle to the designated location at the end of the working day. What We're Looking For The successful candidate must be: • Professional and presentable, • Trustworthy and responsible, • Punctual and reliable, • Hardworking and willing to assist with loading, • Confident driving a 7.5T vehicle, • Comfortable working independently and as part of a team, • Able to communicate professionally with customers, • Safety-conscious and respectful of company vehicles and equipment Driver Requirements Applicants should hold: • A valid UK driving licence with the appropriate Category C1 entitlement, • A valid Driver CPC, where legally required for the work undertaken, • A valid Digital Tachograph Card, where required, • A suitable driving record for commercial vehicle insurance Previous experience driving 7.5T vehicles, caged tippers, waste collection vehicles, removals vehicles or similar commercial vehicles would be an advantage. Ready to Start? We are looking for someone who takes pride in their work and can be trusted to represent the company professionally. Immediate start available for the right candidate. If you're reliable, ready to work and fit the criteria above, apply today.

    No experience
    Easy apply
  • HEAD CHEF
    HEAD CHEF
    3 days ago
    £50000–£55000 monthly
    Full-time
    London

    HEAD CHEF – HONEST GREENS We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing — and creating — new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on HEAD CHEF to lead the kitchen operations of one of our restaurants. The ideal candidate is a passionate culinarian and natural leader, with a proven track record in high-volume kitchens. You’ll thrive in a fast-paced, service-driven environment where no two days are the same — and you’ll play a key role in ensuring that our food is consistently fresh, delicious, and beautifully presented, while inspiring and developing the kitchen team. Your day-to-day will include… • Overseeing food preparation, storage, FIFO, recipes, and plating standards, while acting as the final quality gate at the pass., • Planning and overseeing ingredient and material orders based on restaurant needs, reporting shortages or urgent requests to the Area Manager or purchasing team., • Checking deliveries, verifying invoices, and ensuring products are correctly labeled and stored upon receipt, ensuring efficiency and minimal waste., • Controlling food and personnel costs, and kitchen productivity, ensuring operational and financial efficiency., • Managing kitchen schedules, vacations, permissions, ensuring adequate staffing and smooth shift transitions., • Organizing daily and weekly cleaning routines, ensuring the kitchen and storage areas are always in compliance with health, safety, and sanitation standards., • Using company tools for communication, reporting, and organizational tasks during shifts., • Handling staff administration processes: hiring, onboarding, contract signing, uniform distribution, training, and performance follow-up (regular 1:1 feedback sessions)., • Providing hands-on coaching that is clear, aligned with Honest Green’s values, and focused on elevating operational excellence and individual performance. Skills & Qualifications • 3+ years of experience leading a high-volume kitchen, preferably within casual dining, fast-casual, or lifestyle-driven restaurants., • Strong culinary expertise and deep understanding of food safety, hygiene, and compliance standards., • Proven ability to train, inspire, and retain kitchen talent., • Excellent organizational, problem-solving, and multitasking skills., • Proficiency in kitchen management tools and operational systems., • Strong communication and leadership skills with a collaborative, people-first approach., • Passion for food, sustainability, and delivering exceptional guest experiences., • Fluency in English; Spanish is a plus. Benefits 💸 Attractive wage 🍍 Free daily food in our restaurants 🥑 50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team If you’re passionate about leading great teams, delivering exceptional guest experiences, and growing with a dynamic, purpose-driven brand — we’d love to meet you! *

    Easy apply
  • Senior Marketing Manager
    Senior Marketing Manager
    3 days ago
    £45000–£525000 yearly
    Full-time
    London

    Job Ref: HON1076 Branch: Head Office Location: Head Office, London (Central) Salary/Benefits: Up to £50,000 per annum Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 17/07/2026 Closing date: 28/08/2026 Senior Marketing Manager Location: London (hybrid) Reports to: Head of Marketing Direct report: Marketing Executive Brands: Honi Poke, Island Poke, Honi Sushi & virtual brands About the role We're one of the UK's fastest-growing poke and Japanese-inspired food groups, and we're looking for a Senior Marketing Manager to take our campaigns from idea to impact. This is a hands-on, execution-focused role with a strong digital centre of gravity: shipping campaigns, growing our delivery platform performance, launching new stores and menus, and keeping every digital touchpoint sharp and on-brand. If you like owning the numbers as much as the creative, and you're as comfortable in a Deliveroo back-office or a CMS as you are in a campaign brief, this one's for you. What you'll do Digital ownership • Own day-to-day website updates, online menu accuracy, and every digital brand touchpoint across all brands., • Manage web/dev contractors on production, site updates, and platform integrations., • Brief and manage design agencies, contractors and freelancers - quality-controlling creative output against concepts set by the Head of Marketing. Aggregators & performance marketing • Own day-to-day aggregator strategy and optimisation across Deliveroo, Uber Eats and Just Eat for all brands., • Manage offers logic, ad spend, listings, imagery and menu performance - track ROI and drive growth through structured testing., • Run paid social and CRM/email programmes, reporting performance against KPIs. Loyalty & CRM • Own delivery of the Honi Club loyalty programme - value proposition, rewards mechanic, data capture and launch., • Drive day-to-day CRM, lifecycle and email execution. Campaign delivery & activation • Own end-to-end execution of integrated campaigns across all brands and the marketing calendar., • Ensure consistent, high-quality execution across every customer touchpoint - in-store, digital, OOH and delivery. New launches • Lead delivery of new store openings, seasonal menu launches and grab-and-go relaunches., • Build campaign playbooks and store/menu activation toolkits to systemise future launches., • Deliver the catering proposition activation across customer-facing channels. Reporting & optimisation • Track campaign performance, sales uplift and footfall against agreed KPIs., • Provide regular performance snapshots to the Head of Marketing and CEO., • Spot and action quick wins across stores, channels and aggregators. Who you are Essential • 5+ years in marketing with a clear digital and performance bias - ideally in hospitality, food & beverage, retail or a fast-moving consumer brand., • Proven hands-on ownership of delivery aggregator platforms (Deliveroo, Uber Eats, Just Eat) - offers, listings, menu optimisation and paid placement., • Strong paid social experience (Meta, TikTok) - you've built, run and optimised campaigns yourself, not just signed off on agency decks., • Confident with CMS and website management (Webflow, WordPress, Shopify or similar) and comfortable directing developers without being one., • CRM and email marketing execution experience (Klaviyo, Braze, Mailchimp or similar) - segmentation, lifecycle flows, automation., • Fluent in the numbers: GA4, aggregator dashboards, campaign reporting. You can build a performance snapshot and explain what to do next., • Excellent project manager - multiple brands, multiple deadlines, no dropped balls., • A high standard for creative quality, and the ability to brief and push back on agencies to get there. Nice to have • Experience launching or running a loyalty programme or app., • Multi-site or franchise brand experience., • Working knowledge of design tools (Figma, Adobe CC) for reviewing and lightly amending assets. How you work • Bias to action - you'd rather ship, measure and iterate than polish forever., • Commercially minded - every campaign ties back to sales., • Comfortable with ambiguity and pace in a growing business., • A generous manager - you'll have a Marketing Executive reporting to you and you'll want them to grow. What we offer • Competitive salary of up to £50,000 a year reviewed annually., • Hybrid working - London office base, 4 days in the office and one day out., • 30 days holiday including bank holidays, increasing with length of service., • Free lunch every day and generous discount across all our brands for you and your friends and family., • Private health insurance and access to our Employee Assistance Programme., • Real ownership - this is a role with a broad remit and visible impact. You'll report into the Head of Marketing, and see your work land in stores within weeks., • Growth - a genuine path as the group scales., • A team that ships - small, senior, low-ego, and moving fast.

    Easy apply
  • Marketing Executive
    Marketing Executive
    29 days ago
    Part-time
    London

    We are looking for a motivated individual who enjoys meeting people, generating new business opportunities, and promoting our services. This is a varied role combining digital marketing, local business outreach, and customer engagement. Whether you're an experienced marketer or someone looking to develop your marketing career, we'd love to hear from you. Key Responsibilities • Develop and implement marketing campaigns to attract new customers., • Promote our collection and delivery laundry services across London., • Visit local businesses, hotels, offices, residential developments, and property managers to introduce our services., • Build and maintain relationships with potential and existing clients., • Manage and grow our social media presence., • Create engaging content for social media, email marketing, and promotional materials., • Assist with promotional events, partnerships, and local marketing initiatives., • Monitor campaign performance and suggest new marketing ideas., • Support the sales team in generating leads and converting enquiries into customers. What We're Looking For • Excellent communication and interpersonal skills., • Friendly, confident, and professional attitude., • Self-motivated with the ability to work independently., • Strong organisational skills and attention to detail., • Basic knowledge of social media platforms and digital marketing., • Previous marketing or sales experience is desirable but not essential. What We Offer • Flexible part-time or full-time hours., • Competitive pay., • Opportunity for career progression within a growing business., • Friendly and supportive working environment., • Performance-based incentives and bonuses available.

    Easy apply
  • COMMISSION-ONLY SALES EXECUTIVE
    COMMISSION-ONLY SALES EXECUTIVE
    1 month ago
    Full-time
    London

    COMMISSION-ONLY SALE AGENT WOI Location: London / South East / South West Target Markets: Local businesses seeking stronger digital visibility Benefits: Successful track record with agents or salespeople | Excellent commission terms | Professional training and support | Sales and marketing support | Exclusive sales areas | Freedom & flexibility Benefits • Agents Are Already Earning Well: Sales agents already working with the network are consistently meeting and exceeding their earnings expectations, a strong sign of a product that sells., • Up to 50% Commission on Every Closed Deal: Earn up to 50% of the value of every deal you close, one of the strongest commission rates available for digital media sales., • Onboarding and Ongoing Support From Head Office: You will receive structured onboarding training when you start, with continuous support from head office as you build your territory., • Digital Sales Materials Provided: All promotional materials are provided digitally, so you can start selling without delay and present the platform professionally to every prospect., • Your Own Exclusive Territory: An exclusive geographic area will be allocated to you, giving you a defined local market to develop without competing with other agents on the network., • Remote and Flexible Working: This is a fully remote opportunity, work your own hours and manage your own schedule. Your results and commission are entirely in your own hands. Sell to Local Businesses Across UK Towns and Cities Your target market is local businesses of all sizes actively looking to increase their visibility and attract more local customers. These are businesses that benefit directly from affordable, community-focused digital advertising across virtually every sector. • Retail shops, restaurants, cafes, and hospitality venues, • Health, beauty, and wellness businesses, • Automotive, travel, and financial services providers, • Entertainment venues, attractions, and events organisers, • Professional services looking to reach local consumers You will focus on specific postcode territories, including Reading and the RG postcode area, Norwich and the NR postcode area, and Northwest London, with further areas available. Each territory represents a substantial pool of local businesses ready to be engaged. Are You the Right Fit for This Opportunity? This is a self-employed, commission-based opportunity for sales professionals who are comfortable working independently, managing their own pipeline, and closing deals remotely via digital channels, including email, social media, and online messaging. You thrive on autonomy and have the discipline to build and maintain a strong client base without handholding. You understand local business communities, can identify opportunities quickly, and know how to tailor a conversation to each prospect’s needs. • Proven experience in sales, including prospecting, lead generation, and closing, • Strong interpersonal and written communication skills, • Ability to understand a client’s needs and present relevant advertising solutions, • Self-motivated and organised, capable of managing multiple clients simultaneously, • Knowledge of local business communities is a genuine advantage, • Experience in media sales or digital advertising is beneficial but not essential, • Must be available to operate within UK business hours and communicate fluently in English With up to 50% commission on closed deals and an exclusive territory allocated to you, this is a strong opportunity for a driven sales professional to build a meaningful and rewarding income stream around a simple, in-demand product.

    Immediate start!
    Easy apply
  • Part Time Style Advisor
    Part Time Style Advisor
    2 months ago
    £12.75 hourly
    Part-time
    London

    Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. We are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus. THE ROLE: Our retail style advisors will be organised, confident and fun, looking to grow their fashion styling and sales assisting skills within the Glassworks brand. This role is perfect for someone who is driven to succeed in retail, who is positive and hard-working and likes to work in a team. So what will I be doing every day? • Deliver fantastic customer focused service in a confident, helpful tone, • Meet sales targets given to you by your management, and partake in any necessary training in order to improve sales results, • Communicate the brand messaging accurately and be a Glassworks brand ambassador, • Demonstrate a strong understanding of the clothing and jewellery that's in store in order to help customers with the product, • Help to receive deliveries, check all items for quality control, flag any issues to the buying department, • Help to pack warehouse transfer requests, • Help to keep the stock room neat and tidy, • Support store management in the day to day running of the store, performing daily tasks to keep the store tidy and clean, • Support store management with visual merchandising and mannequin changes, • Be punctual and reliable, • Have a positive, enthusiastic attitude EMPLOYMENT PERKS • Pension scheme, • Commission scheme, • Vibrant team culture WORKING HOURS: Part-time (approx. 24 hours) over Friday-Sunday

    Immediate start!
    Easy apply
  • online order despatch
    online order despatch
    2 months ago
    £18–£25 hourly
    Part-time
    London

    Job Title: Order Fulfilment manager About the Role As Order Fulfilment Coordinator at Stanley Ley and Harris & Zei, you will be responsible for ensuring all customer orders — across retail shops, e-commerce, and bespoke services — are processed efficiently, accurately, and on time. You will play a key role in maintaining our reputation for precision and exceptional service. Key Responsibilities Process all incoming orders from online, retail, and wholesale channels.Accurately input order details into the system (Shopify POS, Sellerdeck, Zoho CRM/Inventory).Coordinate with the stockroom and tailoring/production teams to ensure availability.Prepare and organise packing, shipping labels, and courier bookings (e.g., DHL).Track and update order status, ensuring timely dispatch and customer notifications.Liaise with customers regarding order queries, special requests, or delays.Maintain accurate records of orders, returns, and exchanges.Support stock counts and inventory updates when required.Report order trends, issues, or fulfilment challenges to management. Key Skills & Attributes Strong attention to detail and accuracy under pressure.Excellent organisational and time management skills.Confident using digital systems (Shopify POS, Zoho CRM/Inventory, Excel).Clear communicator, both with colleagues and customers.Problem-solver with a proactive attitude.Interest in menswear, tailoring, or fashion (preferred). Working Hours & Location Based primarily at our [Fleet Street / Middlesex Street / Limehouse] locations.Full-time.

    No experience
    Easy apply
1

Popular jobs searches in London

Jobs by neighbourhood

Popular digital customer service jobs locations