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Trabajos digital customer service en HayesCrear alertas

  • Ecommerce Manager
    Ecommerce Manager
    hace 1 mes
    £8.5–£10 por hora
    Jornada completa
    Southall

    R S Gadgets, a dynamic provider of mobile accessories, is seeking an experienced Ecommerce Manager to drive our online sales strategy and operations. This crucial role focuses on maximizing our presence and performance across key e-commerce platforms, particularly Amazon and eBay TikTok and other marketplaces to achieve sales growth and enhance customer satisfaction. Key Responsibilities: • Develop and execute comprehensive e-commerce strategies to increase sales and market share on Amazon and eBay Tiktok and other marketplaces, • Manage and optimize product listings, including content, pricing, and promotional activities., • Monitor e-commerce trends, competitor strategies, and platform updates to ensure competitive advantage., • Oversee the entire customer journey, from inquiry resolution to post-sales support, ensuring excellent customer service., • Analyze sales performance data, identify growth opportunities, and implement corrective actions as needed., • Collaborate with internal teams and suppliers to ensure efficient product management, inventory, and order fulfillment. Desired Skills and Experience: • Proven experience in e-commerce management, with significant expertise in Amazon and eBay platforms., • Strong understanding of online retail operations, digital marketing, and customer relationship management., • Excellent analytical capabilities to interpret sales data and market trends., • Exceptional communication, organizational, and problem-solving skills., • A proactive, results-oriented approach with a focus on continuous improvement. NOTE WE DO NOT NEED BEGINNER AND WE CANT PROVIDE TRAINING IF YOU ARE A NEW LEARNER you must comply minimum of 2 years of continuous selling & Manging e-commerce platforms and marketplaces Thank you

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  • Coach Driver
    Coach Driver
    hace 2 meses
    £37000–£40000 anual
    Jornada completa
    Hayes

    City Circle UK is recruiting experienced Touring Coach Drivers to operate our modern fleet of Scania Irizar i6 coaches for UK and international tours. This role is suited to drivers who enjoy long-distance work, multi-day tours, and delivering outstanding experiences across Europe. Responsibilities • Operate PCV vehicles on UK and European touring routes., • Manage multi-day itineraries including overnight stops., • Provide excellent customer care to tour groups., • Perform daily vehicle checks and report defects., • Comply with EU drivers' hours and tachograph rules. Requirements • PCV Category D licence., • Current Driver CPC., • Digital tachograph card., • Previous touring or long-distance coach experience preferred., • Professional, customer-focused approach. Compensation & Benefits • Up to £46,000 per year plus overtime., • Guaranteed year-round work., • Allocated vehicle, free on-site CPC training., • 28 days paid holiday., • Company pension and free parking. We are also seeking professional Corporate/Executive Coach Drivers for high-end transport services for corporate clients, VIPs, and private charters. Responsibilities • Operate luxury PCV coaches for corporate and executive travel., • Deliver professional service to high-profile clients., • Maintain vehicle cleanliness and presentation., • Conduct daily vehicle safety checks., • Represent the company to the highest professional standards. Requirements • PCV Category D licence, current Driver CPC, and digital tachograph card., • Preferred experience in corporate, executive, or private hire travel., • Excellent customer service and communication skills. Benefits • Salary up to £46,000 per year plus overtime., • Guaranteed full-time hours., • Allocated modern vehicle, free CPC training., • 28 days paid holiday with a company pension, on-site parking, and uniform provided. Experience in CPC driving for at least 2 years is required, and applicants must have work authorization in the United Kingdom. Work is primarily on the road with the benefits of a flexible contract type (full-time, part-time, permanent, or fixed-term).

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  • Marketing & Commercial Manager
    Marketing & Commercial Manager
    hace 27 días
    £38000–£42000 anual
    Jornada completa
    London

    Duties and Responsibilities: • Oversee integrated marketing campaigns (digital, retail, trade, and distribution channels)., • Develop and implement annual and long-term marketing strategies aligned with company growth objectives., • Define and strengthen brand positioning across UK and international markets., • Conduct market research, competitor analysis, and consumer insight studies to identify growth opportunities., • Monitor marketing performance metrics and adjust strategies accordingly., • Ensure cohesive brand messaging across e-commerce, retail, wholesale, and distribution partners., • Manage new product launches, seasonal campaigns, and promotional activities., • Protect and enhance brand equity across all markets., • Manage CRM strategies to improve customer retention and lifetime value., • Develop and execute commercial strategies to drive revenue growth and profitability., • Monitor pricing strategies, margins, and promotional ROI., • Oversee performance of sales, • Set sales targets and KPIs, • Work closely with sales and operations teams to optimise stock planning and forecasting., • Collaborate with product development teams to align product range with market demand., • Prepare and manage annual marketing and commercial budgets., • Forecast revenue performance and provide regular reports to senior management., • Ensure cost control and profitability targets are met., • Lead, mentor, and develop the marketing and commercial team., • Manage relationships with marketing agencies, media partners, and service providers., • Produce regular reports on sales performance, marketing effectiveness, and commercial KPIs., • Present strategic recommendations to senior leadership., • Monitor industry trends and competitor activity. Required Skills & Experience:- • Relevant experience in marketing and commercial management., • Strong digital marketing and e-commerce expertise., • Excellent negotiation and key account management skills., • Leadership and team management experience.

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